Pre-Screening Event WHEN: Tuesday, May 26th, 2015 9:30 am – 12:00 pm WHERE: Room 100, Student Lounge TECHNICAL SUPPORT REPRESENTATIVES (1806) Do you have the following? Confidence ● Ability to make customers feel that they have had all concerns addressed ● Strong customer service skills/focus ● Need to have a strong baseline of technical knowledge ● Strong problem solving ● Empathetic ● Retail/Face to Face Customer Interaction Experience The successful candidate will be accountable for answering calls from new and existing customers with a focus on technical support and promoting the features, benefits and advantages of Shaw products and services. CUSTOMER SOLUTIONS EXPERT / OUTBOUND RESIDENTIAL SALES REPRESENTATIVE (1808) Do you have the following? Strong communication- “gift of gab” ● Ability to think on your feet ● High Energy ● Confident Ability to respond to curve ● Driven ● Ability to handle rejection well The successful candidate will be making outbound, non-scripted sales calls to prospective and existing customers, to promote and sell the features and benefits of Shaw products and services. **Click the job for a detailed job description** Interested candidate must pre-register for the session by sending a TARGETED & FINALIZED RESUME to [email protected], with subject line: “Shaw Registration”. Limited spots are available! Registered candidates should bring copies of targeted resume, arrive on time, and dress for success. Those not registered will not be accepted to the session.