Graduate it support engineer
You might believe our brains are split:
A thinking... and a feeling bit
With power shared between the two
The problem is, that just ain’t true.
The systems don’t have equal voices
The FAST one-FEELING-makes most choices
Don’t try and reason with the rider1
The elephant’s the real decider.
Overview
So what’s the deal……
We’re looking to hire a Graduate IT Support Engineer on a 1 year fixed term contract
and for the right candidate this could be extended to a permanent role. The
successful candidate will report to our Senior Systems Administrator - Office
Systems. We’re based in Central London, close to lots of restaurants and shops, so
you’ll never be short of things to do for lunch! Also there may be occasional travel
involved to other offices in the UK and abroad and you can expect to receive a salary
of between £20-23k.
However…
You must be ambitious and driven, not to mention passionate about IT and keen on
pursuing a career in this field. We want someone that can handle a fast paced
environment, multi-task and change tact at the drop of a hat. There is never a dull
moment when working for a company like ours. It will also be an advantage if you
can express your willingness to learn new technologies and love for computers and
fixing them.
What’s in it for you?
You’d be working for the ‘Most Innovative Research Agency’ in London and we have
the votes to prove it. We’re a SME that covers a lot of ground, a mini-multinational we
call it with offices all around the globe in Europe, US, Asia and Latin America. We’re
described as a research agency that sets its sights high and ‘punches above its weight’
due to the nature, meaningful data and efficiency of the research we produce. Fifteen
years and still going strong. Want to know our secret… it's the people, they’re simply
the best!
So if this sounds like something you want to be part of, keep reading
to find out more about the role!
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The Role
You will be expected to provide desktop and office systems support to all employees
in the 10 countries that BrainJuicer operates in. You will also have working
knowledge of Windows Operating systems and MS Office applications in order to
provide efficient and accurate support locally and remotely to all employees through
the appropriate desktop support tools.
Responsibilities
Provide IT Support to all BrainJuicer staff in various international locations;
Resolve user issues efficiently and effectively in order of priority;
Build, deploy and support laptops, phones and other IT equipment and software for
users in all BrainJuicer offices;
Maintain and update the BrainJuicer IT Asset Register;
Ensure all incidents are recorded and maintained accurately in the Incident
Management System; and
Perform regular preventative maintenance on user machines and office systems.
What we want from you…
Qualifications
•
•
2:1 degree or above in an IT
related discipline
Previous experience in a similar
role
Knowledge and Experience
•
•
Windows 7 and Microsoft Office
2010 i.e Word, Excel and PowerPoint
Competence in supporting others
using Windows 7 and Microsoft
Office 2010
Key Skills
•
•
•
Able to demonstrate a logical and
methodical approach to solving
problems
Able to maintain and build
computers and computer systems
Able to demonstrate a keen interest
in technology and technological
trends
Attributes
• Excellent verbal and written
communication skills
• Great interpersonal skills
• Ability to work individually or as part of
a team
• Ability to maintain and build
relationships with key business users
• Must have an eye for detail
To apply, please visit http://easyweb.ourvacancies.co.uk/2811 and submit
your CV and covering letter by Tuesday 12 May 2015.
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