Graduate it support engineer
Graduate it support engineer You might believe our brains are split: A thinking... and a feeling bit With power shared between the two The problem is, that just ain’t true. The systems don’t have equal voices The FAST one-FEELING-makes most choices Don’t try and reason with the rider1 The elephant’s the real decider. Overview So what’s the deal…… We’re looking to hire a Graduate IT Support Engineer on a 1 year fixed term contract and for the right candidate this could be extended to a permanent role. The successful candidate will report to our Senior Systems Administrator - Office Systems. We’re based in Central London, close to lots of restaurants and shops, so you’ll never be short of things to do for lunch! Also there may be occasional travel involved to other offices in the UK and abroad and you can expect to receive a salary of between £20-23k. However… You must be ambitious and driven, not to mention passionate about IT and keen on pursuing a career in this field. We want someone that can handle a fast paced environment, multi-task and change tact at the drop of a hat. There is never a dull moment when working for a company like ours. It will also be an advantage if you can express your willingness to learn new technologies and love for computers and fixing them. What’s in it for you? You’d be working for the ‘Most Innovative Research Agency’ in London and we have the votes to prove it. We’re a SME that covers a lot of ground, a mini-multinational we call it with offices all around the globe in Europe, US, Asia and Latin America. We’re described as a research agency that sets its sights high and ‘punches above its weight’ due to the nature, meaningful data and efficiency of the research we produce. Fifteen years and still going strong. Want to know our secret… it's the people, they’re simply the best! So if this sounds like something you want to be part of, keep reading to find out more about the role! 2 The Role You will be expected to provide desktop and office systems support to all employees in the 10 countries that BrainJuicer operates in. You will also have working knowledge of Windows Operating systems and MS Office applications in order to provide efficient and accurate support locally and remotely to all employees through the appropriate desktop support tools. Responsibilities Provide IT Support to all BrainJuicer staff in various international locations; Resolve user issues efficiently and effectively in order of priority; Build, deploy and support laptops, phones and other IT equipment and software for users in all BrainJuicer offices; Maintain and update the BrainJuicer IT Asset Register; Ensure all incidents are recorded and maintained accurately in the Incident Management System; and Perform regular preventative maintenance on user machines and office systems. What we want from you… Qualifications • • 2:1 degree or above in an IT related discipline Previous experience in a similar role Knowledge and Experience • • Windows 7 and Microsoft Office 2010 i.e Word, Excel and PowerPoint Competence in supporting others using Windows 7 and Microsoft Office 2010 Key Skills • • • Able to demonstrate a logical and methodical approach to solving problems Able to maintain and build computers and computer systems Able to demonstrate a keen interest in technology and technological trends Attributes • Excellent verbal and written communication skills • Great interpersonal skills • Ability to work individually or as part of a team • Ability to maintain and build relationships with key business users • Must have an eye for detail To apply, please visit http://easyweb.ourvacancies.co.uk/2811 and submit your CV and covering letter by Tuesday 12 May 2015. 3
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