MECH896 2015 Lecture 8: Communication and Risk (rev2)
MECH 896 – Professional Development for MEng Students
Mohamed Hefny and Brian Surgenor
([email protected] and [email protected]) Winter 2015L Lecture #8
Project Communication and Risk
Management
Ethics and Law Exam (Mar 17)
10 of Total Mark
• This is a closed book exam but you will be provided with PEO Reg 941 (Sections 72 & 77).
• You are expected to know all the precedent cases either presented in class or in the assignment.
• The exam is 60 minutes and consists of 4 questions with equal weights (2 ethics case studies and 2 law case studies).
• The exam will be in the second half of the lecture after the break.
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
Project Final Deliverables (Mar 24)
50% of Total Mark
Project Final Presentation (Mar 24, & 26)
10% of Total Mark
• You are not going to be evaluated on the quality or merit of the IT Infrastructure, as you are not assumed to be expert in the area.
• You will be evaluated on how you plan the project. You need to demonstrate that you understand the PM concepts.
• Remember that this is just a plan, without execution or control. • Submit your deliverables as two files: • Prepare a 10 minutes oral presentation. The presentation will be followed by 5 minutes discussion.
• Use Microsoft PowerPoint for demonstration.
• Try to avoid slides cluttered with text and use diagrams, when possible.
• Keep in mind that you need to communicate your ideas clearly.
• Feel free to follow the organization and style that you prefer.
– a PDF file named as “FIRSTNAME_PF.PDF”.
– an MPP file named as “FIRSTNAME_PF.MPP”.
• The document should divided into 10 sections with each section as a Knowledge area management.
• Write a paragraph at the beginning of each section to explain how you are managing the project with respect to this knowledge area.
• Refer to figure A1‐7 pg 428 in the PMBOK to the required components. • The Microsoft Project file need to address scope, schedule, and cost.
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
Project Final Presentation Schedule
Mar 24
Mar 26
Akash
Bing
Samta
Chandrakumar
Apoorv
Parth
Abhimanyu
Sundaresan
Roya
Benedict
Nishat
Dayuan
Mike
Ke
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
Assignment Discussion
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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MECH896 2015 Lecture 8: Communication and Risk (rev2)
Assignment #8: Questions
Submit written answers to following questions and be ready to discuss them in class.
1) Compare quality and grade.
2) Briefly describe the use of each of the seven basic quality tools.
3) Define team development stages.
Project Communication Management
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
Communication Dimensions
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Plan Communications Management
Internal vs. External
Formal vs. Informal
Vertical vs. Horizontal
Official vs. Unofficial
Written vs. Verbal vs. Nonverbal
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
Communication Plan
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MECH‐896 Professional Development for MEng Students ‐ Winter 2015
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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PMBOK 2013
PMBOK is a trademark for PMI
Basic Communication Model
Who
When
What
Where
How
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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PMBOK 2013
PMBOK is a trademark for PMI
2
MECH896 2015 Lecture 8: Communication and Risk (rev2)
Communication Methods
Manage Communications
• Interactive Communication
• Push Communication
• Pull Communication
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
Manage Communication
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MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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PMBOK 2013
PMBOK is a trademark for PMI
Control Communications
Sender‐receiver model
Choice of media
Writing style
Meeting management techniques
Presentation techniques
Facilitation techniques
Listening techniques
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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PMBOK 2013
PMBOK is a trademark for PMI
Exercise
• Select a fourth‐year undergraduate concept, in your academic discipline, that you are very familiar with and confident explaining to others • Write a short paragraph explaining this concept to a general audience. Plain English is required. Do not use in equations or diagrams.
• In three minutes, explain this concept to your colleagues without reading from the paper. MECH‐896 Professional Development for MEng Students ‐ Winter 2015
Project Risk Management
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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MECH896 2015 Lecture 8: Communication and Risk (rev2)
Risk factors
Plan Risk Managment
• Risk Appetite
• Risk Tolerance
• Risk Threshold
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
Risk Breakdown Structure
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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PMBOK 2013
PMBOK is a trademark for PMI
Impact Scales
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PMBOK 2013
PMBOK is a trademark for PMI
Identify Risks
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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PMBOK 2013
PMBOK is a trademark for PMI
Influence Diagram
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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PMBOK 2013
PMBOK is a trademark for PMI
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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PMBOK 2013
PMBOK is a trademark for PMI
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MECH896 2015 Lecture 8: Communication and Risk (rev2)
SWOT Analysis
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
Perform Qualitative Risk Analysis
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www.wikipedia.org
Probability Impact Matrix
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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PMBOK 2013
PMBOK is a trademark for PMI
Perform Quantitative Risk Analysis
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PMBOK 2013
PMBOK is a trademark for PMI
Risk Interview
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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PMBOK 2013
PMBOK is a trademark for PMI
Common Probability Distributions
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PMBOK 2013
PMBOK is a trademark for PMI
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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PMBOK 2013
PMBOK is a trademark for PMI
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MECH896 2015 Lecture 8: Communication and Risk (rev2)
Tornado Diagram
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
Decision Tree Diagram
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PMBOK 2013
PMBOK is a trademark for PMI
Risk Cost Simulation
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
Risk Response
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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PMBOK 2013
PMBOK is a trademark for PMI
Plan Risk Response
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PMBOK 2013
PMBOK is a trademark for PMI
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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PMBOK 2013
PMBOK is a trademark for PMI
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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PMBOK 2013
PMBOK is a trademark for PMI
Control Risks
• Negative Risk
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Avoid
Transfer
Mitigate
Accept
• Positive Risk
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Exploit
Enhance
Share
Accept
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
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MECH896 2015 Lecture 8: Communication and Risk (rev2)
Exercise: IT Infrastructure
• For the final project, identify the risks that may occur, and propose possible responses.
Homework
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
Assignment #9 (for class Mar 17)
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Assignment #9: Questions
Submit written answers to following questions and be ready to discuss them in class.
1) Briefly describe the purpose of the project communications plan.
2) Select one quantitative risk analysis tool and explain it.
3) Group and explain risk response strategies.
• Read the PMBOK Chapters 10 and 11.
• Within one page answer the following questions and submit your answers as “FirstName_A9.pdf”
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
MECH‐896 Professional Development for MEng Students ‐ Winter 2015
Reference
1) A Guide to the Project Management Body of Knowledge (PMBOK®), Project Management Institute, 2013.
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