to read Merrily`s CV

MERRILY ORSINI
May 2015
corecubed
President/CEO, January 2012-Present
Managing Director, September 2003-December 2011
Founded, managed and growing a niche market integrated digital communications agency with a
focus on aging care businesses using strategy, content, and visuals as tools to extend brand
awareness and garner clients. Experienced and successful in marketing to and reaching those
seeking niche products and services targeted to a mature affluent audience. Creator of MOSTSM,
a unique home care industry turnkey monthly marketing communications program designed
specifically to increase billable hours and referrals.
Axxess Information Technologies
Senior Business Development Executive. January 2014-Present
Using expertise in the private pay market to assist in the creation of a targeted software solution
integrated with the AgencyCORE product to allow diversification for their client base into other
models of home care. Networking nationally within the home centered care market to increase
thought leadership for the Axxess brand.
National Association for Home Care & Hospice (NAHC)
Chief Strategic Officer, the Private Duty Homecare Association (PDHCA), January 2011-February
2012
Provided strategy and leadership for a NAHC affiliate that serves the in-home care industry
focusing on services for which one pays a fee.
My Virtual Corp
President/CEO, August 1998-July 2004
Created a unique business development company that used a model of remote collaborative
networked teams of experts on demand. Service provision focused on using the internet as a
business growth tool. Spun off corecubed in 2003.
Elder Care Solutions, Inc.
Chairman, January 1998 to August 1998 (a subsidiary of Patient Care, Inc. West Orange, NJ)
President 1996 -1997
Transitioned the company to continue operations under new ownership. Served on the
Management Team of Patient Care, Inc., 1996-1997.
Elder Care Solutions
Founder and President 1981 -1996
Created a successful care managed, non-medical, in-home care business that grew to have over
200 employees who served the needs of over one thousand families annually from the elderly
community in Jefferson County, Kentucky. Actively served as a Geriatric Care Manager and
supervised master’s level students from Spalding University, University of Louisville and Southern
Baptist Seminary.
Orsini, Merrily CV
1
HONORS
2015 Gold Aster Award, Advanced TeleHealth Solutions Newsletter
2015 Gold Aster Award, Hannah's Home Care Coupon Cards
2014 Gold Aster Award, Home Health, LightHouse Healthcare calendar
2014 Silver Aster Award, Independence 4 Seniors Tip Sheet series
2014 Silver Aster Award, Regency Home Care website
2012 Web Health Gold Award, National Network of Depression Centers Website
2012 National Health Information Silver Award, Premiere Home Health Care Brochures
2012 eHealthcare Leadership Distinction Award, Procura Website
2012 American Business Awards, GOLD Stevie Award, Non-Profit Website, contempglass.org
2012 WebAward, Non-Profit Standard of Excellence, contempglass.org
2012 Web Health Marketing Bronze Award, GoProcura.com
2012 Silver Aster Award Brochure Advertising (2), Premiere Health Care Service Line Brochures
Advanced TeleHealth Solutions Flyer
2011 Gold Award HealthCare Advertising, Open Arms Solutions Logo
2011 Silver Aster Award, Excellence in Medical Marketing, MOST Program
2011 National Mature Media Merit Award for MOST Program
2009 Finalist Stevie Awards, Marketing Campaign of the Year, MOST Program
2008 Louisville Magazine Critics’ Choice Best Digital Age Entrepreneur
2008 Working Mother Magazine Best Women Owned Businesses Award
2006 Public Relations Society of America (PRSA) Bronze Anvil Award
2002 National Women’s Leadership Summit Delegate
2000 Leadership Louisville Graduate
1999 Jefferson County Office for Women Hall of Fame Inductee
1998 Silver Fleur-de-Lis Recipient, Greater Louisville, Inc., the Metro Chamber of Commerce
1998 Woman of Achievement Award, Business and Professional Women/River City
1998 University of Louisville Alumni Fellow, Kent School of Social Work
1998 Paul Harris Fellow recipient, Rotary International
1996 Entrepreneur of the Year Institute Inductee, Palm Springs, California
1996 Entrepreneur of the Year Award Winner, Service Category, Kentucky and Indiana Region
1996 Woman Business Owner of the Year Award Winner, NAWBO, Kentucky Region
1995 White House Conference on Small Business Delegate
1990 National Leadership Institute on Aging, Kentucky Delegate
EDITORIAL APPOINTMENTS:
2008-2011
Editorial Board, Home Health Care Management and Practice Journal
2006
Issue Editor February 2006, Home Health Care Management and Practice
1998
Issue Editor Spring 1998, Geriatric Care Management Journal
1996-1998
Editorial Board, Geriatric Care Management Journal
PUBLICATIONS (Selected Articles):
Home Health Care Management & Practice
“Social Media: How Home Health Care Agencies Can Join the Chorus of Empowered Voices”
Vol. 22, No. 3, April 2010
Orsini, Merrily CV
2
“Caught Up in the Web: Online Strategies for Marketing Your Home Health Care Agency”
Vol. 21, No. 3, April 2009
“Using Public Relations and Marketing to Generate Referrals and Sales”
Vol. 19, No. 3, April 2007
“Marketing Private Duty Home Care Services”
Vol. 18, No. 2, February 2006
CARING (Regular monthly contributor from 2007 through March 2012)
“Realizing the Dream for Private Duty Home Care”
Vol. XXXI, No. 3, March 2012
“Activity Based In-Home Care: A Model for the Future”
Vol. XXX, No. 3, March 2011
“The Winds of Change: Using the Power of the Internet”
Vol. XXX, No. 2, February 2011
“Integrating the Web and Social Media into the Home Care Marketing Strategy”
Vol. XXX, No.1, January 2011
Handbook of Geriatric Care Management
“Marketing Geriatric Care Management”, Chapter author
Jones and Bartlett, Inc. Publishers, 2nd and 3rd Editions February, 2007, March 2010
“The Future of Geriatric Care Management”, Chapter author
Aspen Publishers, Inc. 2001
SELECTED PRESENTATIONS
2015
American Society on Aging
Annual Conference, Chicago, IL
“Home Centered Care is the Model of the Future for Home Health”
Co-presented with C. Sam Smith, Axxess Technology Solutions
Homecare Association of America
Annual Leadership Conference, Washington, D.C.
“The Psychology of Home Care Buyers & Referrers:
Why Content Marketing Works Wonders””
Pennsylvania Homecare Association
Annual Conference, Lancaster, PA
“The Future of Home Health: Your Agency Must Be Ready”
Co-presented with C. Sam Smith, Axxess Technology Solutions
Orsini, Merrily CV
3
Homecare Associaition of Florida
Annual Conference, Disneyworld, FL
“Home-Centered Care is the Model for the Future”
Co-presented with C. Sam Smith, Axxess Technology Solutions
2014
American Society on Aging
Annual Conference, San Diego, CA
“Preparing a Home for an Outside Caregiver”
Panel on Financial Exploitation of the Elderly
Texas Association for Home Care & Hospice
Annual Conference, San Antonio, TX
“Make it Meaningful: Mutual and Active Engagement in Care”
“Marketing Aging Care in this Mobile Device Era “
New England Healthcare Consortium
Annual Conference, Uncasville, CT
“The Future of Home Health”
2013
Home Care Association of America
Leadership Conference, Scottsdale, AZ
“Thought Leadership: What Role Does Private Duty Play in the Health Care
Equation?
American Society on Aging
Annual Conference, Chicago, IL
“The Warp and the Woof: The Weaving of Privately Paid Services Within
Aging Care”
Texas Association for Home Care & Hospice
Winter Legislative Conference, Austin, TX
“Using Facebook for Marketing: Looking for Likes?”
“Branding for Your Business”
2012
National Association for Home Care and Hospice
31th Annual Meeting & Exposition, Orlando, FL
“Inbound Marketing: A Natural for Home Care with Mobile Apps, Website
Resources and Social Media”
New York State Association of Healthcare Providers
Annual Meeting, Huntington, Long Island
Keynote: “The Effective Website: Ever Shifting, Ever Changing”
Breakout Session: “Convergence and Interactivity for Results”
Orsini, Merrily CV
4
Arizona Non-Medical Home Care Association AZNHA
Annual Meeting, Tempe, AZ
Keynote: “As Goes the Nation (Now), So Goes Arizona (Eventually): Trends
Affecting Non-Medical Home Care”
Breakout Session: “Tech Innovations Impacting In-Home Care…Because
Home Care is 24/7/365”
Texas Association for Home Care & Hospice
Private Pay Conference, San Antonio, TX
Keynote: “Bigger and Better Customer Service”
2011
National Association for Home Care and Hospice
30th Annual Meeting & Exposition, Las Vegas, NV
“Marketing for the Future Today: Going Mobile, Web-enabled, Social
Networking”
New Mexico Association for Home & Hospice Care
Spring Conference Keynote, Albuquerque, NM
“Flexibility and Adaptability: Keys to the Future”
2010
Private Duty Homecare Association
5th Annual Leadership Summit, Phoenix, AZ
“Marketing Inside Out: Recruiting and Hiring Staff as an Internal, Ongoing
Strategic Marketing Effort”
National Private Duty Association
8th Annual Leadership Conference, Philadelphia, PA
“Basic Marketing: Using Social Media”
Private Duty Insider
13th Annual Private Duty Conference, Las Vegas, NV
“Social Networking, is it the Missing Link to your Growth?”
National Association for Home Care & Hospice
29th Annual Meeting & Exposition and World Congress, Grapevine, TX
“Swim with the Current in the Social Media Tidal Wave”
2009
Orsini, Merrily CV
Private Duty Homecare Association
4th Annual Leadership Summit, Phoenix, AZ
“Understanding Your Audience: If You Are Targeting Everyone You
Aren’t Reaching Anyone”
Co-presented with Cheryl Richards-Mann
5
National Private Duty Association
7th Annual Leadership Conference, Chicago, IL
“Strategic Internal Marketing: Recruiting and Hiring the Best”
National Association of Professional Geriatric Care Managers
Annual Confernece, Chicago, IL
“Go for the Big Media: Educate the Public and Win-Win-Win “
National Association for Home Care & Hospice
28th Annual Meeting & Exposition and World Congress, Los Angeles, CA
“A High-impact Monthly Marketing Routine Aimed at Success:
Balance, Strength, Flexibility and Endurance”
“Private Duty Open Forum”
2008
National Private Duty Association
6th Annual Leadership Conference, San Diego, CA
“Homecare 101: Lessons Learned along the Way” co-presented with Rick
Morey, HomeTrak and John Bowling, Ph.D., Silverado at Home
National Association of Home Care and Hospice
27th Annual Conference, Ft. Lauderdale, FL
“Resource Rich Marketing to Referral Sources”
2007
Private Duty Homecare Association
Annual Leadership Summit, Scottsdale, AZ
“Make Your Web Site Generate Referrals: Proven Techniques in Text,
Design and Interaction”
Power Home Health Referrals Advanced Marketing Strategies
Las Vegas, NV
“How to Work with a Private Duty Agency to Get Referrals”
National Association of Professional Geriatric Care Managers
Annual Conference, Boston, MA
“Turning Your Care Management Expertise into Dollars through Strategic
Public Relations, Marketing and Design”
Co-presented with Cathy Jo Cress
National Association for Home Care and Hospice
26th Annual Conference, Denver, CO
“Increase Referral Results from Your Web Site: Proven Techniques in Text,
Design and Interaction”
Orsini, Merrily CV
6
10th Annual National Private Duty Conference & Expo
Las Vegas, NV
“Think Outside the Traditional Marketing Box: How to Use Direct Mail and
Strategic PR to Increase Sales”
2006
Private Duty Homecare Association
Inaugural Leadership Summit, Scottsdale, AZ
“Niche Markets for Private Duty: Geriatric Care Management”
Case Management Society of America
Annual Conference, Dallas, TX
“Zeroing In On the CM Market Using Strategy and Branding”
National Association for Homecare & Hospice
25th Annual Meeting, Baltimore, MD
“Adding Private Duty Services? Use Strategic Branding to Increase Referrals”
2005
Power Home Health Referrals
Advanced Marketing Strategies
Las Vegas, Nevada and Nashville, Tennessee
“Publicity Secrets from a Home Care PR Expert”
National Private Duty Association
Leadership Conference, San Diego, California
“What is Branding and Does it Work for Home Care?”
2004
National Private Duty Association
San Antonio, Texas, Keynote
“Ready, Aim Fire: Hitting the Mark with Strategic Marketing/Public Relations”
1998
American Society on Aging
National Conference, San Francisco, California
"Futuristic Application for Today’s Technology"
1995
American Society on Aging
National Conference, Atlanta, Georgia
Workshop presenter - "2030 A.D.: Envisioning the Future"
1992
Young Presidents’ Organization (YPO)
Regional Educational Forum
Seaside, Florida
"Managing Change in the Family" - Workshops to executives and families
American Society on Aging National Conference
San Diego, California
"Case Management along the Continuum"
Orsini, Merrily CV
7
1989 – 1991
WAVE-TV, NBC-3
Louisville, KY
"Sunrise" monthly presentations on elder care issues
1989
International Society for Gerontology
Acapulco, Mexico
Selected to present "Caregiving to the Elderly" paper
1988
Young Presidents’ Organization (YPO)
National Educational Forum
Alaska, Inside Passage Educational Cruise
"Parenting Your Parents"
Panel moderator and creator/presenter of "2030 A.D.: An Aging Experiential
Workshop"
EDUCATIONAL CONFERENCE PLANNER
2007-2012
Private Duty Homecare Association
2nd, 3rd, 4th, 5th, 6th and 7th Annual Leadership Summits, Education Committee
Phoenix and Scottsdale, AZ, Long Beach, CA, Las Vegas, NV
1996
National Association of Professional Geriatric Care Managers
National Conference in conjunction with the National Elder Academy of Law
Attorneys
Tucson, Arizona
Conference Co-Chair
VOLUNTEER INVOLVEMENT
National Association for Home Care & Hospice
Board of Directors 2009-2011
Industry Strategic Planning Congress Delegate 2007, 2008, 2009, 2010, 2011
Private Duty Homecare Association Board of Advisors 2006-2011, Chair 2009-2011
Annual Meeting Committee 2011
University of Louisville
Member Board of Overseers 1998-2004, 2005-2016, Executive Committee 2010-2012
Co-chair Nominating & Review Committee 2012-2014
Co-chair Student Scholarship, Recruitment, Mentoring, & Retention Committee 2012-2014
Member Board of Directors Alumni Association 1995-2001
Spalding University
Board of Trustees 2003-2008, 1st Vice Chair
Rotary Club of Louisville
President 1998-1999
Member Board of Directors 1994-1996, 1997-2000
Program Committee, Chair, Vice Chair and/or member 1996-2014
Mentor Leadership Fellows Program 2007-2009
ElderServe, Inc.
Orsini, Merrily CV
8
Board of Directors 2012-2015
Partnership for Creative Economies
Member Board of Directors 2005-2008
Co-chair: Making the Case 2006-2008
Kentucky Commission on Human Rights
Co-chair, 40th Anniversary Event 2000
Member Kentucky Civil Rights Hall of Fame Selection Committee 2001, 2003, 2005, 2007
AAA Kentucky
Board of Directors, 2002-2005
Greater Louisville, Inc. (formerly Louisville Area Chamber of Commerce)
Member Board of Directors 1994-1996
Executive Committee and Vice Chair Center for Small Business 1995
Chair CEO Roundtables 1994
Small Business Steering Committee 1985-1999
TeN (Technology Network) Board of Directors 2001-2005
Regional Leadership Coalition
Chair Workforce Task Force 2001
KentuckianaWorks/Workforce Investment Board/Private Industry Council
Member Board of Directors 1992-2002, Vice-Chair 2002
March of Dimes
Star Chefs Event, Chair 2002
Glass Art Society
Co-chair 40th Annual Conference 2010
South Arts
Board of Directors 2010-2016, Secretary 2014-2016
Art Alliance for Contemporary Glass
Board of Directors 2014-2016
Board of Advisors, 2012-2014
Creative Glass Center of America, Board of Directors 2013-2015
Speed Museum, Board of Governors 2014-2016
National Association of Women Business Owners, Member
Business and Professional Women, Member
American Society on Aging, Member, Membership Committee
American Telehealth Association, Member
EDUCATION
B.A. University of Kentucky 1969
M.S.S.W. Kent School of Social Work, University of Louisville 1977
Orsini, Merrily CV
9
Merrily Orsini, MSSW
corecubed
3316 Springcrest Drive
Louisville, KY 40241-2737
Phone (800) 370-6580 X 5
(502) 425-9770 Direct Louisville Office
(828)418-3110 Direct Asheville Office
FAX (800) 370-6580 (Preferred)
(502) 339-0729
[email protected]
www.merrilyorsini.com
www.most4yourmarketing.com
Orsini, Merrily CV
www.corecubed.com
www.markethomecare.com
10