1. law, govt and politics
2. law enforcement
3. police

SUPPLEMENTARY 1
THE SAFER AND STRONGER COMMUNITY SELECT COMMITTEE
Wednesday, 18 March 2015
Agenda Item 4.
Update on the Scrutiny Review on Confidence in
and Engagement with the Local Police (Pages 1 102)
Agenda Item 5.
Review of Local Policing Model (Pages 103 - 156)
Contact Officer:
Telephone:
E-mail:
Leanna McPherson
020 8227 2852
[email protected]
This page is intentionally left blank
AGENDA ITEM 4
SAFER AND STRONGER COMMUNITY SELECT COMMITTEE
18 MARCH 2015
Scrutiny Confidence in and Engagement with Local Policing in the Borough
Report of Police Chief Inspector Neighbourhoods and Partnerships and Divisional
Director Commissioning and Partnerships
OPEN
For Information
Wards Affected: All
Key Decision: No
Report Author:
Martin Kirby, Barking and Dagenham MPS Chief
Inspector Neighbourhood and Partnerships
Contact Details:
[email protected]
Accountable Divisional Director:
Glynis Rogers, Divisional Director of Commissioning & Partnerships
Accountable Director: Anne Bristow, Corporate Director of Adult & Community Services
Summary
This report sets out the proposed scoping of the scrutiny review on confidence in and
engagement with local policing in the Borough.
Recommendation(s)
The Safer and Stronger Communities Select Committee is asked to agree the proposed
scope for its Scrutiny Review on confidence in and engagement with local policing in the
Borough.
Reason(s)
To achieve good outcomes from a Scrutiny Review it is best practice to undertake a
scoping of the review, which sets out key milestones, including the methodology for
engaging with relevant stakeholders and gathering information for evidence based
recommendations.
1.
Introduction and Background
1.1
At its meeting on 24 September 2014 the Safer and Stronger Communities Select
Committee agreed to undertake a scrutiny review on confidence in and engagement
with local policing in the Borough. The review was agreed to commence in February
2015. A report was presented at the 3 February SSCSC meeting to provide further
information regarding this issue.
1.2
Confidence is measured through the Metropolitan Police Public Attitude Survey
(PAS) which asks questions to a number of randomly selected residents who have
not had contact with the Police. According to the 2013/14 PAS, 46% of residents are
Page 1
worried about crime in the Borough, this is up 5% when compared with the previous
year. In addition, 55% of residents in Barking and Dagenham feel that the Police are
doing a good job in the area (down 3% on the previous year) compared to a
Metropolitan Police Service average of 68%.
1.3
This report sets out the methods in which police engage the public in Barking and
Dagenham and which should impact on confidence. It also details the proposed
methodology for scrutiny of police engagement and sets out the proposed timetable
for the review for Member agreement.
The Local Policing Model
1.4
The Local Policing Model (LPM) was introduced to the Metropolitan Police Service
(MPS) in 2013. The LPM gives each Ward three Dedicated Ward Officers: a Police
Sergeant, Police Officer and a Police Community Support Officer (PCSO) to respond
to local issues.
1.5
As part of the LPM, the 17 wards in Barking and Dagenham were grouped into three
Neighbourhoods: Barking, Dagenham and Whalebone. Each Neighbourhood has a
Neighbourhood Inspector to respond to issues across these wards. The wards in
each Neighbourhood are outlined in a diagram attached at Appendix 1.
1.6
The LPM aims to improve engagement between local people and the Police in order
to improve confidence in the Police and ensure that policing priorities and promises
(explained below) respond to the concerns of residents. The Police hold a Ward
Panel in each ward every ten weeks to discuss policing issues in the local area and
set policing promises. Policing promises address local community issues to which
police are capable of providing a response without the need for long-term activity or
requiring little if any partnership working. Examples of priorities and promises are
attached at Appendix 2.
1.7
These meetings are attended by the Police, Ward Councillors, the public and Council
staff. If required, concerns within each Ward are escalated to a Neighbourhood
Panel, which also meet every ten weeks and are attended by the Police and chairs of
Ward Panels. Policing priorities are set at Neighbourhood Panels, these will involve
more complex solutions requiring medium to long-term and/or partnership approach
to problem solving and are set and reviewed quarterly in conjunction with Borough
crime priorities. Neighbourhood Panels report and raise issues to the Safer
Neighbourhood Board (SNB). SNB open meetings are held every six weeks and
discuss policing and community issues across the Borough. This structure is
outlined at Appendix 1.
1.8
A Review of Neighbourhood Policing within the Local Policing Model was published
on 23 February 2015. This stated that the LPM has increased neighbourhood Police
Officer posts by 2,600 officers (138%) but that that the brand and clarity of
neighbourhood policing requires strengthening. As a result of the Review, Dedicated
Ward Officers will be differently tasked to allow them to focus on community
engagement work and increase their visibility. This aims to improve confidence in
Policing and increase engagement.
2.
Current Engagement Methods
2.1
There are currently a number of ways in which the Police engage with the public,
both face to face and virtually, which are outlined in this section.
Page 2
Community Safety Partnership
2.1
The Community Safety Partnership (CSP) Board is a partnership group which is
accountable for ensuring development and delivery of the community safety priorities
in the borough. The CSP meets quarterly and key partners are: MPS; Barking and
Dagenham Council; London Probation Service; London Fire Brigade; Clinical
Commissioning Group; the Courts; Victim Support; Public Health; Job Centre Plus;
and the Council for Voluntary Service (CVS). The key priorities for the CSP are;
Integrated Offender Management, Integrated Victim Management and improving
public confidence. This meeting is open to the public, which facilitates transparency
and enables resident engagement. Minutes and Agendas for this meeting are
available at http://moderngov.barkingdagenham.gov.uk/ieListMeetings.aspx?CId=476&Year=0.
Ward Panels
2.2
As described at section 1, residents can meet with their local Dedicated Ward
Officers at their regular Ward Panel meeting. Attendance at Ward Panel meetings
varies across the Borough but is generally between 12 and 20 members of the
public. Residents can find details of upcoming meetings of their local Ward Panel by
entering their postcode into the Find Your Local Police search bar on the MPS’s
Safer Neighbourhoods website and selecting their ward. Examples of Ward Panel
meeting agendas and papers, including the method for escalating priorities to the
Neighbourhood Panel, are attached at Appendix 4.
2.3
The Police also hold Virtual Ward Panels, using an online survey to gather input from
a wider audience, which feeds into and impacts actual Ward Panels. The survey asks
individuals about hyper local issues, the results are then shared at Ward Panel
meetings and responses fed back to participants. Virtual Ward Panels are free to
Boroughs and have the potential to raise participation of younger people and
business and increase confidence and satisfaction. Typically, Virtual Ward Panel
surveys are distributed to several hundred residents per Ward via Smartsurvey, an
online survey tool. Engagement rates have been good, with reports of up to 20
responses per Ward.
Safer Neighbourhood Board
2.4
As described in section 1, the Safer Neighbourhood Board is held every six weeks.
The SNB meeting ratifies priorities proposed by Neighbourhood Panels and
discusses issues which affect the whole Borough. There are two parts to the
meeting: a members section held by members of the Board (including the Police,
Council staff, chairs of Ward Panels and sub-groups and representatives of
community organisations) and a public section which is attended by the members of
the Board and is open to the public. The open meeting is publicised to residents
through means such as writing to residents who attend Ward Panels and information
posted to the Police and Council’s social media feeds. Examples of the agenda and
minutes for the most recent SNB meetings are attached at Appendix 3.
Independent Advisory Group
2.5
The Independent Advisory Group (IAG) is made up of volunteers from various
communities within the Borough who make themselves available to assist the Police
in two way communication with residents of the Borough. Independent Advisors work
Page 3
with the Police at specific incidents; during Gold Groups following serious and critical
incidents and pro-active police operations, which they are invited to attend.
Additionally, they are involved in ongoing consultation of a thematic nature, for
example regarding the Police Confidence campaign.
2.6
The Borough has an active and effective IAG. They have made recent efforts to
address demographic representation of the Borough on the Group, which are
continuing. They are consistently reliable in their attendance at Gold Group meetings
are often used to inform decision making around incidents and initiatives as well as
acting as a “critical friend”. An example of the most recent minutes and the terms of
reference for the IAG are attached at Appendix 5.
Neighbourhood Watch
2.7
In June 2014 the Barking and Dagenham SNB agreed to fund a bid entitled ‘My
Street’ which aimed to reinvigorate Neighbourhood Watches across the Borough and
to form a new Borough-wide Neighbourhood Watch Association. In September 2014
an event was held for residents interested in starting up a Neighbourhood Watch and
those who already ran or belonged to one. This was attended by approximately 60
people. From this group a steering group was formed, which officially became the
New Association at their meeting on 6 January 2015. An initial audit of
Neighbourhood Watches across the Borough has indicated that there are currently
over 40 active Watches. The next step will be to conduct a health check on existing
Watches to get an indication of member numbers, understand how they are
functioning and offer appropriate support.
2.8
The Police and Council are supporting the New Association through providing
administrative, practical and advisory support. Dedicated Ward Officers have been
trained to understand the role of the Neighbourhood Watch and the positive impact it
can have on reducing crime. Ward Teams now actively recruit residents who are
interested in the scheme and an email address has been established for enquiries:
[email protected].
2.9
The ‘My Street’ project will fund a number of small scale events and promotions that
will promote Neighbourhood Watch in local areas over the next year. These events,
including activities such as coffee mornings, will be supported by the local ward
teams and existing coordinators where available. A key challenge will be engaging
communities where there are not currently Neighbourhood Watches set up.
2.10
In late 2014, the Council launched the BandD Together initiative. BanD Together
brings the Voluntary Sector and the Council together to support local people through
difficult times they may be facing. The premise is, that no single organisation or
agency is able to provide all the services needed or tackle the complex issues facing
the local community in Barking & Dagenham. It is only by working together that it will
be possible to achieve a goal of a unified, supportive and cohesive local community.
Part of the consideration is how best to support front line capacity within communities
and the voluntary sector to help manage demand. In light of this, consideration could
be given to how Neighbourhood Watch and BanD Together might benefit from closer
working.
Key Individual Networks
2.11
A Key Individual Network (KIN) member is an opinion former, or influential and
engaged person at ward level, who helps the local Safer Neighbourhoods Team to
Page 4
identify issues and understand the thoughts and feelings of the local community.
Instead of attending Ward Panels, a KIN member can choose to be contacted by
telephone, email, post or attending less formal meetings with the local Police Team.
They may be asked to carry out surveys about crime and anti-social behaviour in the
community, get involved in supporting an initiative or campaign or be asked their
thoughts on a particular local issue.
2.12
Barking and Dagenham MPS currently have 1,451 KIN members. Their details are
held electronically. They are sent crime prevention messages and newsletters to
disseminate and are often contacted when a critical incident occurs to assist in
gauging the impact it has on the community. Examples of recent KIN newsletters are
attached at Appendix 6.
Neighbourhood Link
2.13
Neighbourhood Link is a community messaging service from the MPS that provides
news and information about policing activity or initiatives as well as crime prevention
advice. It delivers messages about incidents affecting residents’ local area, the
Borough or any major incident affecting the whole of London. Anyone who lives
and/or works in London can sign up online to receive these messages.
Stop and Search Sub-Group
2.14
The perception of Stop and Search procedures used by the Police can often be
negative, causing a detrimental impact on confidence in Policing. Stop and Search is
regularly scrutinised in the press and Police accused of using procedures unfairly to
target specific groups. The Borough has a dedicated Stop & Search Sub-Group,
which reports to the Safer Neighbourhood Board and is independently chaired by a
member of the local community. The Group receive data on Stop and Search in the
Borough and are able to give verbal and written feedback to the Police. The Group
are also given the opportunity to quality assure stop and search slips completed by
officers and to attend pre-planned operations, such as observing use of knife arches.
This aims to increase confidence in Police methods, allowing residents to feel
confident that procedures are used fairly and appropriately. The most recent report
to the SNB from the Stop and Search Sub-Group is attached at Appendix 7.
Publicity Campaign
2.15
A two week publicity campaign to inform residents of crime reduction and Police
activity in their local area began on 2 March 2015. This included general and Wardspecific posters at rail stations, bus stops and phone boxes to let residents know
what action the Police are currently undertaking and provide information about recent
successes. A dot matrix sign promoting the same messages was also displayed in
prominent locations across the Borough. Example images from the campaign are
attached at Appendix 8.
Twitter
2.16
Barking and Dagenham Police currently have around 5,394 Twitter followers. The
Borough has drastically increased its Twitter usage over recent months. Successful
and engaging approaches to local tweeting have included; witness appeals following
incidents, requests for help in identifying unidentified suspects from CCTV images,
crime prevention advice, and updates on crime pictures or offences in custody.
Page 5
2.17
Twitter, and to a lesser extent traditional forms of local media, have proven to be key
platforms for the "Get Involved" campaign currently being run by Barking and
Dagenham MPS. This campaign aims to involve the public by promoting information
about ways they can contribute to local policing such as through Neighbourhood
Watch, the SNB and volunteering as a Special Constable.
Facebook
2.18
The MPS does not permit individual boroughs to have Facebook accounts under its
current Corporate Media and Communications Strategy. It may be possible to feed
partnership communications through the Local Authority’s Facebook account.
Crime Prevention Activity
2.19
The Council’s Community Safety Coordinators and Police delivered regular
Roadshows across the Borough to give crime prevention advice and equipment to
residents. These are particularly effective for crimes such as residential burglary and
theft from motor vehicle; providing advice on how to secure homes and cars to
reduce the likelihood of being targeted by thieves, as well as advice to identify
scams. Equipment provided at Roadshows includes tamper proof number plate
screws and timer switches for house lights. These events can be tailored to respond
to recent increases in crimes or other identified specific issues. Overall engagement
at Roadshows for 2011-2014 is given below. Due to a significant reduction in
residential burglaries (reduced by 18% in 2014) and theft from motor vehicles
(reduced by 39% in 2014), fewer Roadshows were carried out in 2014 as resources
were better targeted on other priority areas.




2,940 people in 2011;
8,463 people in 2012;
8,515 people in 2013; and
1,611 people in 2014.
2.20
The Police continue to provide crime prevention advice to victims and residents. This
includes cocooning; visiting houses surrounding a property that has been burgled to
offer burglary prevention advice, and working with victims of all crime to safeguard
against repeat victimisation.
3.
Methodology
3.1
It is proposed that the scrutiny be conducted via a series of visits to meetings and
events to observe Police engagement with the public. In addition, it is suggested that
relevant groups provide presentations for the Select Committee to give further
information on the work being carried out. These activities will:


explore the situation locally – e.g. the levels of confidence in the Police and
the adequacy of engagement with local people; and
identify issues and areas for further consideration and development.
3.2
It is also proposed that a local survey be undertaken to gauge the confidence of
residents in Policing. A version of this survey, attached at Appendix 9, has been
distributed to Members and an analysis of their responses is at 3.5.
3.3
Six survey responses have been received to date. It is proposed to extend the
deadline for the survey and seek further responses from Members.
Page 6
3.4
It is also proposed to disseminate an adapted version of the survey to a wider
audience to expand the range of results. It is suggested this is done via:





the Police and Council websites;
email distribution lists;
social media;
areas of high footfall in the Borough; and
the BAD Youth Forum.
Initial survey responses from Members
3.5
Information from the survey responses received to date is based on the views of six
respondents, therefore findings are limited. However, some clear trends have
emerged including that:








all Members who have responded indicated that they have confidence in the
local Police to deal with the things which matter to them;
three Members replied that the Police in this area are doing an excellent job
and three replied that they are doing a good job;
three Members feel that the Police in London as a whole are doing a good job
and three stated that they are doing a fair job;
five Members stated that they knew their local Policing Team, one stated that
they did not, with positive feedback received for several Policing Teams;
one Member said that they saw their Police Team weekly, two at least
fortnightly, two less often than monthly and one did not answer. Four
Members stated this was not enough, one who saw them at least fortnightly
stated that this was about right;
broadly, Members responded they strongly agree or tended to agree that the
Police deal with the things which matter to people in the community, treat
people fairly, can be relied upon and are friendly and helpful;
all Members stated that the MPS across London did a fair to very good job of
responding to emergencies promptly, tackling gun crime, policing major events
and supporting victims and witnesses; and
Members provided a mixed response to questions regarding how well the
MPS across London provide a patrolling presence, deal with drug taking and
use and tackle dangerous driving.
Page 7
4.
Proposed Programme
4.1
This section outlines the proposed programme for the scrutiny.
No.
Activity
Members Involved
Date/Time
Notes
1
Survey Results to be returned
All Members
06/03/2015
2
Feedback from survey of Members and
background report with proposed
timetable for scrutiny
Member visits to Ward Panels and Safer
Neighbourhood Board (SNB) open
meeting
None
18/03/2015
At SSCSC meeting
Councillor Bremner
Councillor Freeborn
7pm
02/04/2014
Goresbrook – Hatfield Hall, Hatfield
Road, Dagenham, RM9 6JS
Councillor Haroon
Councillor Smith
7pm
07/05/2015
Mayesbrook – Memory Lane Resource
Centre, 234a Porters Avenue,
Dagenham, RM9 4LU
Counciloor Chowdhury
7pm
15/04/2015
Becontree – St Thomas Church Hall,
Haydon Rd, RM8 2JN
3
Page 8
No.
Activity
Members Involved
Date/Time
Notes
Councillor Alexander
6.30pm
31/03/2015
Eastbury Ward Panel meeting – Ripple
Primary School, Suffolk Road, IG11
SQS
Eastbrook – Dagenham & Redbridge
Football Club, Victoria Road,
Dagenham, RM10 7XL
Councillor McCarthy
Councillor Ramsay
6pm
16/04/2015
All members invited –
attendance to be
agreed
14/05/2015
7pm
Safer Neighbourhood Board open
meeting – Dagenham & Redbridge
Football Club, Victoria Road,
Dagenham, RM10 7XL
Page 9
6
Members to attend Independent Advisory
Group (IAG) meeting
20/05/2015
At Sikh Gurdwara Singh Sabah, 100
North Street, Barking, IG11 8JD
4
Discussion around Neighbourhood
Watch reinvigoration and how it can be
linked to BanD Together and feedback
from Ward visits, SNB and IAG meeting
Community Safety Partnership meeting
03/06/2015
At SSCSC meeting
6
Members invited to attend Crime
Prevention Roadshow to hear feedback
from residents and contribute to
discussions
To be
confirmed
7
Members to join a street patrol
To be
confirmed
5
08/06/2015
No.
Activity
Members Involved
Date/Time
Notes
8
Receive presentation from Chair of Stop
& Search sub-group
To be
confirmed
At a future SSCSC meeting, to be
agreed by members.
9
Feedback from additional activities
22 July 2015
At SSCSC meeting
10
Conclusions and recommendations
agreed
16
September
2015
At SSCSC meeting
Page 10
5.
List of Attachments
5.1
Appendix 1 – Safer Neighbourhood Board Structure
5.2
Appendix 2 – Examples of Policing Promises and Priorities
5.3
Appendix 3 – Agenda and Minutes for Safer Neighbourhood Board
5.4
Appendix 4 – Examples of Ward Panel Papers
5.5
Appendix 5 – Independent Advisory Group Agenda and Minutes
5.6
Appendix 6 – Example newsletter distributed to Key Individual Network
5.7
Appendix 7 – Minutes of Stop & Search Sub-Group
5.8
Appendix 8 – Example of publicity used in confidence publicity campaign
5.9
Appendix 9 – Member Survey
Page 11
This page is intentionally left blank
Appendix 1 – Safer Neighbourhood Board Structure
COMMUNITY SAFETY
PARTNERSHIP
SAFER NEIGHBOURHOOD BOARD (SNB) – Meets Quarterly
Between 12-20 members
To hear and monitor complaints from victims of crime, to monitor
crime performance and community confidence, to monitor levels
of complaints about borough-based police officers from the public
and to ensure that all wards have a ward panel of residents as a
sounding board for the newly expanded Safer Neighbourhood
Teams.
Whalebone
Neighbourhood
Panel:
Barking
Neighbourhood
Panel:
Dagenham
Neighbourhood
Panel:
Priority setting
group attended by
Neighbourhood
inspector,
community safety
coordinator and
ward chairs from
the following wards:
Priority setting
group attended by
Neighbourhood
inspector,
community safety
coordinator and
ward chairs from
the following wards:
Priority setting
group attended by
Neighbourhood
inspector,
community safety
coordinator and
ward chairs from
the following wards:
Heath
Valence
Becontree
Whalebone
Chadwell Heath
Abbey
Gascoigne
Longbridge
Thames
Goresbrook
Eastbury
Village
Alibon
Parsloes
River
Mayesbrook
Eastbrook
17 WARD PANELS – Meet bi-monthly
Meeting open to public
Meeting closed to public
Page 13
Independent
Custody
Visitors
Stop and
Search
Executive
Group
Meets Quarterly
in advance of
SNB
IF REQUIRED
Professional
Problem Solving
Group
To resolve any issues
not solved at resident
panels.
Attended by
professionals from the
police, community
safety, Anti-Social
Behaviour, Housing,
Fire Department and
the Multi-Agency
Locality Teams
Ward Panel Chair’s
Gathering
Meet bi-annually – help
set and inform the open
public meetings/
training for Chairs, etc.
Page 2 of 2
Page 14
www.met.police.uk/saferneighbourhoods
Team Details
London Borough
Barking & Dagenham
Safer Neighbourhoods Team
Abbey Ward Police Team
Telephone
0208 721 2786
Email
[email protected]
Your monthly ward promises and neighbourhood priorities.
Monthly ward promises address local community issues to which police are capable of providing a response
without the need for long-term activity or requiring little if any partnership working. Examples include: dealing
with minor disorder caused by youths congregating; or speaking with partners to remedy issues caused by
lack of attention.
Up to 3 Ward promises will be set at any one time and used to inform the neighbourhood priorities set by the
local neighbourhood Police Inspector. Monthly promises and their impact will be reviewed and set at panel
meetings, made up of representatives from the local community and attended by police. If you are interested in
becoming a neighbourhood panel member please contact us.
Neighbourhood priorities will involve more complex solutions requiring medium to long-term and/or partnership
approach to problem solving. These will be set and reviewed quarterly in conjunction with Borough crime
priorities. Ward panels, and ‘Ward Public meetings’ will be held once every three months. Police will provide
update on problem solving activity affecting the community.
The following gives you information about your local Neighbourhood Priorities that have been set and the
actions we are taking to tackle them.
Priority
Priority
Prostitution
Date Set
Action taken/going to be taken
13/05/14
Last updated
03/02/15
Plain clothes Patrols / High visibility patrols by Barking NPT / Enforcement /
Partnership work with cri.org.uk / Partnership work with NHS / Engagement
with members of the public and local communitiy. Set of night duties
completed with another planned within 8 weeks. 1x Brothel closure
Priority
Priority
ASB - Barking Town Centre
Date Set
Action taken/going to be taken
25/04/14
Last updated
03/02/15
To reduce Anti-Social Behaviour incidents and Violence With Injury offences,
and increase Community Confidence, within Barking Town Centre via
targeted Problem Solving and High Visibility Patrolling
Page 1 of 3
Page
15
Priority
Priority
ASB on Thames Ward
Date Set
Action taken/going to be taken
03/02/15
Last updated
03/02/15
To reduce instances of Anti Social Behaviour within Thames Ward by 5% via
intelligence-led patrols and targeting offenders
The following gives you information about your local monthly Ward Promises that have been set and the
actions we are taking to deliver them.
Promise
Promise
Prostitution
Date Set
Action taken/going to be taken
25/02/14
Last updated
03/02/15
Plain clothes Patrols / High visibility patrols / Enforcement / Partnership work
with cri.gov.uk More officers tasked to the area from Estates Team and Core
Team
Promise
Promise
ASB - In General / Town Centre
Date Set
Action taken/going to be taken
25/02/14
Last updated
Partnership work with local shops and Vicarage Field shopping Centre.
PC541KG assigned to town centre as dedicated PC High visibility Policing to
deter Drugs and Alcohol use in Station Parade and Salisbury Avenue. Plain
clothes patrols. Drugs/alcohol outreach work with Jonathan Marson
cri.gov.uk
02/12/14
Promise
Promise
ASB - Drugs
Date Set
Action taken/going to be taken
02/12/14
Last updated
03/02/15
Plain clothes Patrols / High visibility patrols / Enforcement / Partnership work
with cri.gov.uk PC610KG and PC363KG targeted patrols in 'hot spot' areas.
Estates Team and Core Team aware.
Meetings
Next Panel Meeting
Date
10/02/15
Venue
Barking Police Office - Barking BLC
Next Public Meeting
Date
11/03/15
Venue
2pm - At Tanner Street Muslim Centre & Gurdwara in North Street Barking
Page 2 of 3
Page 16
Page 3 of 3
Page
17
This page is intentionally left blank
www.met.police.uk/saferneighbourhoods
Team Details
London Borough
Barking & Dagenham
Safer Neighbourhoods Team
Valence SNT
Telephone
0208 721 2537
Email
[email protected]
Your monthly ward promises and neighbourhood priorities.
Monthly ward promises address local community issues to which police are capable of providing a response
without the need for long-term activity or requiring little if any partnership working. Examples include: dealing
with minor disorder caused by youths congregating; or speaking with partners to remedy issues caused by
lack of attention.
Up to 3 Ward promises will be set at any one time and used to inform the neighbourhood priorities set by the
local neighbourhood Police Inspector. Monthly promises and their impact will be reviewed and set at panel
meetings, made up of representatives from the local community and attended by police. If you are interested in
becoming a neighbourhood panel member please contact us.
Neighbourhood priorities will involve more complex solutions requiring medium to long-term and/or partnership
approach to problem solving. These will be set and reviewed quarterly in conjunction with Borough crime
priorities. Ward panels, and ‘Ward Public meetings’ will be held once every three months. Police will provide
update on problem solving activity affecting the community.
The following gives you information about your local Neighbourhood Priorities that have been set and the
actions we are taking to tackle them.
Priority
Priority
Burglary Prevention
Date Set
Action taken/going to be taken
01/02/15
Last updated
Burglary Patrols conducted by police officers and
Police Community Support Officers. Patrols were
conducted across the ward; the aim has been to
focus more specifically on areas identified as
‘hotspots’. Both foot and cycle patrols have been
conducted by officers.
Officers have conducted crime Surgeries at various
locations around the ward offering crime prevention
advice. This has also been an opportunity for
members of the public to meet the team and
discuss local issues.
19/02/15
Priority
Priority
Date Set
Page 1 of 3
Page
19
Action taken/going to be taken
Last updated
Priority
Priority
Date Set
Action taken/going to be taken
Last updated
The following gives you information about your local monthly Ward Promises that have been set and the
actions we are taking to deliver them.
Promise
Promise
ASB - Drugs Inskip Road
Date Set
Action taken/going to be taken
19/02/15
Last updated
01/02/15
High Visibility and plain clothes patrols in Valence Park to combat suspected
drug dealing in Inskip Road
Promise
Promise
Distribute Burglary Prevention leaflets
Date Set
Action taken/going to be taken
19/02/15
Last updated
Officers will post burglary leaflets and crime
prevention information to ‘Vulnerable’ locations,
including those residents who neighbour has been
a victim of burglary whist conducting cocooning
visits.
19/02/15
Promise
Promise
ASB - Dangerous Cycling on The Footpath
Date Set
Action taken/going to be taken
19/02/15
Last updated
Officers will patrolled the ward with a view to
stopping and dealing with cyclists riding in a
dangerous manner, cycling on the foot path or
causing anti social behaviour whilst riding a
bicycle.
Officers may deal by words of advice or a fixed
penalty notice (FPN)
19/02/15
Page 2 of 3
Page 20
Meetings
Next Panel Meeting
Date
Venue
Next Public Meeting
Date
Venue
Page 3 of 3
Page
21
This page is intentionally left blank
www.met.police.uk/saferneighbourhoods
Team Details
London Borough
BARKING AND DAGENHAM
Safer Neighbourhoods Team
VILLAGE
Telephone
02086493530
Email
www.met.police.uk/saferneighbourhoods
Your monthly ward promises and neighbourhood priorities.
Monthly ward promises address local community issues to which police are capable of providing a response
without the need for long-term activity or requiring little if any partnership working. Examples include: dealing
with minor disorder caused by youths congregating; or speaking with partners to remedy issues caused by
lack of attention.
Up to 3 Ward promises will be set at any one time and used to inform the neighbourhood priorities set by the
local neighbourhood Police Inspector. Monthly promises and their impact will be reviewed and set at panel
meetings, made up of representatives from the local community and attended by police. If you are interested in
becoming a neighbourhood panel member please contact us.
Neighbourhood priorities will involve more complex solutions requiring medium to long-term and/or partnership
approach to problem solving. These will be set and reviewed quarterly in conjunction with Borough crime
priorities. Ward panels, and ‘Ward Public meetings’ will be held once every three months. Police will provide
update on problem solving activity affecting the community.
The following gives you information about your local Neighbourhood Priorities that have been set and the
actions we are taking to tackle them.
Priority
Priority
Motor Vehicle Crime
Date Set
Action taken/going to be taken
29/01/14
Last updated
08/01/15
Village have been putting posters up and leaflet dropping areas which have
been most effected and educating people on how to prevent themselves
from becoming victims of motor vehicle crime
Priority
Priority
Burglary
Date Set
Action taken/going to be taken
29/01/14
Last updated
08/01/15
Village have been patrolling key areas previously targeted. Will be
conducting leaflet drops and giving crime prevention advice
Page 1 of 3
Page 23
Priority
Priority
ASB
Date Set
Action taken/going to be taken
29/01/14
Last updated
08/01/15
Patrols have been directed targeting areas of the ward in which youths are
congregating causing problems for local residents. Identifying the problem
people and dealing with them
The following gives you information about your local monthly Ward Promises that have been set and the
actions we are taking to deliver them.
Promise
Promise
Date Set
Action taken/going to be taken
Last updated
Groups of youths causing problems in royal parade church elm lane and
blackbourne rd
08/01/15
Move on troublesome youths
08/01/15
Promise
Promise
People sleeping rough in Black bourne and church elm lane
Date Set
Action taken/going to be taken
08/01/15
Last updated
08/01/15
Identify homeless people and deal with any issues regarding them
Promise
Promise
Burglary Campaign Manor road Western Road
Date Set
Action taken/going to be taken
08/01/15
Last updated
08/01/15
Village ward are going to be conducting a leaflet drop and crime prevention
advice, educating people on how to make there homes more secure
Meetings
Next Panel Meeting
Date
09/04/15
Venue
VICARAGE ROAD COMMUNITY HALL 1900 hours
Next Public Meeting
Date
Venue
Page 2 of 3
Page 24
Page 3 of 3
Page 25
This page is intentionally left blank
Dear Safer Neighbourhood Board Member
On behalf of Steve Thompson, Chair of the Barking and Dagenham Safer Neighbourhood Board
(SNB), I would like to invite you to the next meeting.
The meeting will be held on:
Date:
Time:
Location:
Monday 23 February 2015
5.45 pm – 7.15 pm (followed by the SNB Open Public Meeting)
Barking Learning Centre, 2 Town Square, Barking IG11 7NB
I have enclosed the agenda and papers for the meeting.
Yours sincerely
Anne-Marie Haxell
Phone: 020 8227 5426 | Mobile: 07968 521 224
[email protected]
Barking and Dagenham Safer Neighbourhood
Board
Date: Monday 23 February 2015
Time: 5:45 – 7:15 pm
Venue: Barking Learning Centre, 2 Town Square, Barking IG11 7NB
Page 27
Agenda
1.
Introductions, apologies for absence
Chair
5 mins
2.
Notes of last meeting and matters arising
Chair
10 mins
3.
Police Priorities for the next three months
(Based on reports from Neighbourhood
Policing Meetings)
Inspectors reports:
a) Barking
b) Dagenham
c) Whalebone
Performance Summary
a) Recorded Crime Data
b) ASB data
c) Victim Satisfaction
d) Complaints
e) Stop and Search
f) Independent Custody Visitors
Chair
25 Mins
4.
5.
6.
7.
Update reports from:
a) Serco
b) Independent Advisory Group
c) Stop and Search Group
d) Victim Support
e) IAG report
Discussion regarding follow through
meetings of Board and Open Meetings
AOB
Date of next meeting – 14 May 2015,
Dagenham and Redbridge FC
Page 28
Borough Commander 25 mins
Kellie Finch
Keith Hutton
Steve Thompson
Victoria Roberts
From MOPAC
20 mins
Chair
5 mins
Chair
5 mins
Dear Resident
On behalf of Steve Thompson, Chair of the Barking and Dagenham Safer Neighbourhood Board
(SNB), I would like to invite you to the next meeting.
The meeting will be held on:
Date:
Time:
Location:
Monday 23 February 2015
7.15 pm – 8.30 pm
Barking Learning Centre, 2 Town Square, Barking IG11 7NB
Please note that food and refreshments will be served from 6:45 pm and the meeting will
commence promptly at 7:15 pm.
I have enclosed the agenda and papers for the meeting. Also enclosed are copies of the SNB
and open meeting held on 14 December 2014.
Yours sincerely
Anne-Marie Haxell
Phone: 020 8227 5426 | Mobile: 07968 521 224
[email protected]
Barking and Dagenham Safer Neighbourhood
Board- Open Public Meeting
Page 29
Date: Monday 23 February 2015
Time: 7:15pm- 8:45 pm (6.45
for refreshments)
Venue: Barking Learning Centre, 2 Town Square, Barking IG11 7NB
Agenda There will be opportunities to
ask questions after each agenda item.
1.
Introductions, apologies for absence
Chair
3 mins
2.
Notes of last meeting and matters arising
Chair
15 mins
3.
Borough Commander’s report to the SNB.
Chair/Borough 10 mins
Commander
4.
Discussion and questions to the Borough
Commander
Chair/
Borough
Commander
5.
Current Issues
6.
Priorities for Policing over the next three months
ratified by SNB
8.
Presentation Performance Threat Analysis
Workshop: Violence with Injury
Date of next meeting
9.
15 mins
10 mins
Page 30
Chair and
20 mins
feedback from
Inspectors
Will Donovan 20 Mins
Chair
2 mins
Safer Neighbourhood Board
MINUTES
Date: 10 December 2014
Time: 17:45 -19:15
Venue: Dagenham and Redbridge Football Club
Chair: Steve Thompson
Rita Giles MBE, James Campe, Chief Superintendant Andy Ewing, Chief
Present: Inspector Martin Kirby, Prince Kumar, Dan Neville, Victoria Roberts,
Councillor Butt (part of the meeting). Katherine Gilcreest.
Apologies:
Glynis Rogers, Dan Hales, Dan Neville
Absent: None
Minutes: Anne-Marie Haxell
1
Page 31
Matters Arising
An update was given on ASB/Prostitution issues in the Barking Neighbourhood Policing
area. Mr. Kirby reported that working with the Council, an injunction had been taken out
against the most prolific prostitute there had been a significant fall in complaints
received. A meeting with the Mosque had been positive and there is a possibility that a
CCTV camera may be installed near the mosque. A micro beat patrol has been put into
place in the area and high visibility controls.
The TTCG are exploring the opportunity to take out further injunctions on two more
women.
A discussion was had in relation to the dot matrix sign that Barking NPT had said
produced an excellent impact. Mr. Kirby said that he would investigate the cost of a
permanent sign. The sign warned drivers that the area was being watched and people
would be prosecuted if they were found to be kerb crawling. Katherine Gilcreest
explained that the intention was always to move on to a second message and that
perhaps this could be explored in the future.
It was agreed that the report requested on burglary by tenure would be postponed until
the landlord licensing scheme had been imbedded.
Update on Policing Priorities
Barking
Prostitution as discussed above. It was noted that the MP has taken an interest in this
topic. The board discussed whether the perpetrators looking for sex with prostitutes
were from the Barking and Dagenham area. Katherine Gilcreest said that a review of
offenders over a 6 month period had shown that 55% were from neighbouring boroughs
(with a few coming from much further a field) and 45% from the borough.
A discussion took place about the perception that the mosque could address most of
the issues, the chair felt that this was unfair and that the evidence didn’t support this.
Action: a briefing note is written for the Leader.
ASB – Town Centre
Mr. Kirby explained that like all boroughs in the East sector, Barking and Dagenham
were seeing an increase in Violence with Injury (VIW) offences, this was any offence
that was Actual Bodily Harm or above. The wards most impacted by this are Abbey,
Alibon, River and Thames, with Abbey having the highest numbers. The police are
addressing this through a number of tactics, including high visibility patrols, micro beats,
mounted police and licensing work to reduce alcohols fuelled violence. It was also
highlighted that Barking suffer from poor confidence levels and that this has a impact on
Confidence targets in the borough. It was re-iterated that most violence is in a building,
2
Page 32
between people that know each other. A discussion took place in regard to licensing
restrictions. Mr. Ewing said that the borough’s licensing officer had objected to
temporary licenses for event over the Christmas and New Year period. It was shared
that Havering have introduced a voluntary code which saw licensed premises closing for
four to six hours in order to reduce the impact of all day drinking. Mr. Ewing said that
this could be explored but re-iterated that the borough doesn’t have a large night time
economy and relatively few issues at licensed premises. Mr. Ewing said that any
scheme would have to be voluntary.
Dagenham
Mr. Kirby stated that Motor Vehicle Crime was an ongoing issue for the Dagenham
area. However, there had been a reduction from last year. There had been a recent
increase in theft of Mercedes Sprinters. Mr. Kirby reported that Operation Lockdown
had been very successful in capturing criminals through using ANPR, there had been
four arrests made. In consultation with Karen Proudfoot, from the Council’s CCTV
department, about ANPR capability, the Local Authority has made a grant of £70,000 to
increase ANPR capability within the Council’s CCTV control centre.
There had also been an increase in Burglary’s in the run up to Christmas, however,
again it was less than last year. The Dedicated Ward teams will be making use of
Operation Street a Week to re-enforce crime prevention messages.
Two suspects had been arrested for racist criminal damage.
Mr. Kirby informed the meeting that there had been some issues with ‘The Club’
formerly known as Dagenham Working Men’s Club. The license is being taken to
review on the grounds of links to violence with the premises. Users of the premises
have raised a petition in support of the license. However, there is mounting tension
between local residents and the user group.
It was raised that funding for Anti Theft Screws for vehicle number plates was being
explored as these had proved very useful in the delivery of crime prevention messages.
Whalebone
Mr. Ewing explained that this had very similar issues to Dagenham around Burglary and
Motor Vehicle Crime.
Borough Commander’s Report – DATA PACK
Mr. Ewing said that the Data Pack provided by MOPAC provides an overall picture of
crime in the borough. The positive news is that the Total Notifiable Offences (TNO’s)
are down 4% and are slightly better than the MET average.
VWI has seen an increase, partly due to a change in recording standards. If a victim
says they have felt significant pain this will now be recorded as an Actual Bodily Harm
or above.
3
Page 33
Mr. Ewing said that there had been an increase in Sexual Offences. He said that
partners had worked hard to encourage reporting and that he felt that the increase was
due to people being motivated to report these incidents. This is why this type of crime
sits outside the MOPAC 7 and a reduction is not a required target. The increase could
also have been impacted by the wider press coverage of such incidents. Mr. Ewing said
that the police positively welcome such reports.
Mr. Ewing was pleased to report that the borough had not seen an increase in Gang
Activity. The gangs unit which were placed in the Youth Offending Service have had a
significant impact. The borough had also made a significant decision to have a schools
officer in every school, which has had a positive impact. There is one vacancy at the
moment. One or two schools are identified as hot spots.
Intelligence shows that Knife crime is not usually gang related. The evidence seems to
point to shared housing as a trigger for Robbery and Grievous Bodily Harm (including
knife crime).
Domestic Violence figures are up, however, again this is due to victims being
encouraged to report. Mr. Ewing said that he is pleased that they are up as it
demonstrates that the work of partners in encouraging reporting is having a significant
impact.
Racist and Religious and Disability Hate Crime reports are being investigated
appropriately and there is an increase in reports.
Complaints
There are currently two cases to answer and Mr. Kirby is looking into them.
Action: Mr. Kirby to feedback to next meeting.
Confidence
Public Confidence had gone up by 1%, there is still much work to be done on this area
and there are plans in place to support the improvement of these figures.
Update Reports from Sub-groups
Stop and Search
Steve Thompson, Chair of the Stop and Search sub-group provided an update. The
number of Stop and Search and Stop and Account continue to fall year on year.
4
Page 34
Drugs continue to be the main reason for a stop and search. Barking and Dagenham
are still stopping many more than the target of 40% this is being addressed through
training.
The Council funded parks team are having very good success in targeting the correct
people to stop and search. They have excellent outcomes issuing fixed penalty notices
or cannabis warnings, They are also making stops that lead to arrests,
The number of arrests relating to the reason for stop and search is 22%.
For key crimes the target arrest rate is 40% our figures are below this. The Borough is
working hard to increase the figure,
The figures indicate that there is a very slight higher arrest rate on people from an Asian
background, but the numbers are very low and so cause no concern.
The age of people stopped and searched is appropriate for the borough and all stops
are in line with the census data for population. There is no disproportionately to be
concerned about.
The main body of the last meeting had focussed on Complaints. At a previous meeting
the group had been told that there were no complaints when there were actually 8. The
Stop and Search group are going to look at them and also look at how the group can
support complainants’ as some other boroughs do.
Victim Support
Victoria Roberts from Victim Support provided the update:
As part of our core grant with MOPAC we will be providing an enhanced service
provision for all children and young victims in London. To do so we have agreed to
create a CYP team, consisting of 1 Manager and 10 caseworkers who together with
specially trained volunteers will provide an enhanced support to all children and young
people referred to us. We will be allocating the 10 CYP workers across the London
Locality and the NE London Division will be allocated 2 full time YP workers across the
6 Boroughs. They will be based at our Bourne Court office.
Victim Support London Locality are also working towards having a specialist team to
support repeat victims of crime (this does not include domestic violence referrals). This
is a MOPAC initiative and should be implemented in January 2015.
VS Barking and Dagenham continue to recruit volunteers within the Borough; this is a
positive step for the local community and victims of crime within the Borough. We are
also looking at recruiting 16-17 year olds to act as peer mentors in the Community to
assist in supporting YP that have been victims of less serious crimes in the borough.
For the month of October 2014 VS Barking and Dagenham volunteer data was as
follows: The Borough had 27 active volunteers; The volunteers dedicated 240 hours to
5
Page 35
the Borough in Oct 14; 6 volunteers are domestic violence specialist support trained; 9
volunteers have received specialist SV support training
Serco
Serco were not in attendance at the meeting. A discussion took place in regard to how
the community can get projects initiated in their areas. AMH said that Community
Payback is now a standardised item at Ward Panes and that recommendations should
be brought to the SNB to recommend to SERCO.
Action: AMH to contact Kellie Finch and request best practice
in referrals.
ICV
The report for the ICV was tabled. The Chair noted the good work of the ICV and
informed the group that Keith Hutton was at City Hall as the Barking and Dagenham
ICV had been nominated for an award.
Meeting ends.
6
Page 36
Abbey Safer Neighbourhood Ward Panel
Date: Tuesday 10 February 2015
Time: 7pm
Venue: Barking Police Station, Barking Learning Centre, 2 Town Square,
Barking IG11 7NB
Agenda
Confidentiality statement
Please note that issues relating to named individuals and specific addresses should
be regarded as confidential. If you have specific issues to raise we will be happy to
talk to you at the end of the meeting, or at another time to suit you. Please speak to a
member of the police team or Council Officer.
1
2
3
4
5
6
7
Introductions and apologies for absence
Matters arising from the previous meeting/minutes
Update on Promises from the last meeting (what has the team been doing?)
Ward crime and disorder update – presentation
Other crime problems raised by Panel Members and Public
Other crime problems raised by Key Individual Networks (KIN’s) and other networks
Agreeing promises for the Policing Team ( Promises should be SMART – Specific,
Measurable, Achievable, Realistic and Timely
8
Your suggestions for how we can address these promises
9
Community Payback – ideas for projects in the ward that will be of benefit to the
community (see overleaf)
10. Date of next meeting
ASB Issues
A representative from the Antisocial Behaviour Team from the council will be in attendance
and will be available to discuss any other ASB concerns.
Please help us to make the meeting run smoothly by:
 Respecting and listening to others
 Do not have ‘mini-meetings’ whilst someone is speaking
 Use of aggressive or abusive language will not be tolerated and you will be Asked to
leave the meeting
Everyone is welcome to attend the meeting and we ask there is fair treatment for all (Equality
Act 2010)
Page 37
This page is intentionally left blank
Abbey Safer Neighbourhoods Ward Panel
Ward Panel Meeting
Date:
Tuesday 10 February 2015
Time: 7.00pm
Venue:
Barking Police Station, Barking Learning Centre, 2 Town Square, Barking IG11 7NB
Present:
Mary Carroll (Chair), Chernor Kakay, Carol Allen, Rita Spinks, Pauline Howe, Ian Wildblood, Leslie Wildblood Mrs
Velma Marsden, Bernard Street, Ron Nicholls
Page 39
Abbey SNT Officers
PC Aimee Green
PCSO Sue Walker
Council Officers
Lisa Alexander – ASB Officer
Apologies:
PC Zoltan Svanda
Councillor Laila Butt
Roy and Connie Newman – unable to attend in future owing to illness
1. Introductions
and apologies
Were noted
2. Matters arising
Minutes of previous meeting were agreed by Bernard Street and
from the
seconded by Leslie Wildblood and adopted by the meeting
previous
meeting/minutes
3. Update on
Promises from
the last meeting
1.
2.
Prostitution – Tanner Street Area
Anti-social behaviour – Barking Town Centre and Park
Avenue
3. Drugs – Gurney Close
Page 40
(See update below)
4. Ward crime and
disorder update
1. Prostitution – police patrolling Tanner Street Area in
marked and unmarked patrol cars, no complaints from
residents this year, stopped a couple of girls and
monitoring CCTV for kerb crawling and cautions issued to
registered owners of vehicles caught and sent to their
home address
2. Anti-social behaviour - Operation Equinox – patrol town
centre 7 am – 12 pm and from 7 am to 2 am on
Thursdays, Fridays and Saturdays
Park Avenue – Drug complaints in general area and in
particular in alley way leading to shops.
Shop lifting in the East Street area
3. Drug dealing at Gurney Close
Page 41
5. Other crime
problems raised
by Panel
Members and
Public
Two residents from Salisbury Avenue expressed dissatisfaction
with the manner in which the police dealt with criminal damage
recently done to their car in that they (police) didn’t take into
account the ample documentary evidence available.
6. Other crime
problems raised
by KINs
1. A request from a resident at Salisbury Avenue that a
check be kept on drinking in town centre
2. Several members raised the issue of a little old lady who
appears to be sleeping rough in town centre, suggested
that she be referred to Street Rescue or other welfare
agency
3. A resident from Gurney Close reported seeing a gang
(white youths) coming onto the estate on Sundays and
doing criminal damage to the bins sheds
PC Green to look into
matter
PCSO Sue Walker
7. Agreeing
Promise 1 – Anti-social behaviour in Town Centre and
SMART
Tanner Street
Promises for the
Promise 2 – Prostitution in Tanner Street
policing team
Promise 3 – Drugs in Gurney Close
Proposed by Ron Nicholls, seconded by Ian Wildblood
8. Your
suggestions for
how we can
address these
promises
A resident suggested that the Gurney Close Estate needed to
be cleared of litter and the boundary fence repaired by the
Council would help in combating the drugs problem in the area
by making the area less attractive and accessible to them.
Lisa Alexander to email
contact details for
Community Payback
9. Upcoming Event Open day at Dagenham Police Station on 28 February from
10 am – 3pm, Local Police and Community Officers will be
available to answer questions
9. Date of next
ward panel
meeting
Tuesday 21 April AGM 7 pm and main meeting at
7.30 pm. Barking Police Station, Barking Learning Centre, 2
Town Square.
Please submit your nominations for the positions of Chair and
Vice Chair by Friday 17 April 2015 (to whom ????)
All the panel
It was suggested that the Ward Panel Meetings be held in future PCSO Sue Walker to check
at the St. Margaret’s Centre, North Street, Barking, IG11 8AS
out availability
Page 42
Valence Safer Neighbourhood Ward Panel
Date:
Thursday 19th February 2015
Time: 19:00
Venue:
Harmony Christian Centre, Concorde House, 23 Kemp Road,
Dagenham, RM8 1ST
Agenda
Confidentiality statement
Please note that issues relating to named individuals and specific addresses
should be regarded as confidential. If you have specific issues to raise we will be
happy to talk to you at the end of the meeting, or at another time to suit you.
Please speak to a member of the police team or Council officer.
1
2
3
4
5
6
7
7
8
9
10
Introductions and apologies for absence
Matters arising from the previous meeting
Update on promises from the last meeting (what has the team been doing?)
Ward crime and disorder update – presentation
Ward Policing Promises update
Other crime problems raised by Panel Members and Public
Other crime problems raised by KIN’s and other networks
Agreeing promises for the Policing Team ( Promises should be SMART – Specific,
Measurable, Achievable, Realistic and Timely
Your suggestions for how we can address these promises
Community Payback – ideas for projects in the ward that will be of benefit to the
community.
Dates to meet your local Ward Policing Team and date of next meeting
ASB Issues
A representative from the Antisocial Behaviour Team from the council will be in attendance and
will be available to discuss any other ASB concerns.
Please help us to make the meeting run smoothly by:
 Respecting and listening to others
 Do not have ‘mini-meetings’ whilst someone is speaking
 Use of aggressive or abusive language will not be tolerated and you will be Asked to
leave the meeting
Everyone is welcome to attend the meeting and we ask there is fair treatment for all (Equality
Act 2010)
Page 43
Page 44
Valence Safer Neighbourhoods Team
Ward Panel Meeting Notes
Date: 11th December 2014
Time: 7:00pm
Venue: Becontree Baptist Church, Becontree Avenue, Dagenham
Attendance
Page 45
Residents:
Chair Peter Cleland (chair) + 10 residents.
SNT Officers:
PC Adam Thompson, PS Marcus Rankin
Councillors:
Councillor M. Worby, Councillor J. Jones
Council Officers:
Stani Kosova-Ayub (Antisocial Behaviour Officer)
Apologies:
PCSO Leah Nelson, PCSO Chris Mathieson
Discussion
Introductions and
apologies
Matters arising from
the previous meeting
The Ward Panel Meeting was opened by the Chair. Introductions and apologies were made. The notes from
the last meeting were checked and approved.
A resident asked about what would happen when the imprisoned burglars (raised at the previous meeting)
were due for release and what implication this would have for the Valence burglary problem. Sgt Rankin
informed residents that the suspects are monitored by the met and that operations would be run to combat
any expected spike in burglaries, with their release being a factor considered during the planning.
Page 46
Ward crime and
disorder update /
Update on promises
Although Burglaries were up in November, a concerted effort on the part of the police and residents saw
burglaries drop in December so far. Burglaries traditionally rise at the festive time of year and dedicated
patrols were put in place in order to combat them.
Reports of ASB on the ward were also at a low level.
The SNT were continuing to adopt their approach of visiting all victims of Burglary on the ward and
“cocooning” the area where burglaries have happened, visiting all surrounding residents to maximise
evidential opportunities and advising people to prevent themselves from becoming a victim.
Update on Promises:
The SNT have been distributing burglary prevention leaflets to addresses identified with vulnerabilities. This
is an ongoing scheme.
The SNT have been stopping and advising cyclists to give advice on safer riding and being seen at night.
2
Discussion
Other crime
problems raised by
Ward Panel members
Concerns were raised in regards to the possible taking of Drugs in the Valence Park area. Sgt Rankin
informed the meeting that nothing of concern had been raised from the dedicated parks policing team, but
that they would be informed of concerns so that targeted patrols could be conducted.
Agreeing promises
for the team
Current promises were asked to remain in place:-
Page 47


1) Distribute Burglary Prevention leaflets across the ward.
2) Promote Safer Cycling across the ward.
Dates to meet your
local policing team
Any Other Business
Next meeting:
Thursday 19th February 2015 at 7.00pm at Harmony Christian Centre, Concorde House, 23 Kemp Road,
Dagenham, RM8 1ST
Some residents questioned council members on the speed bumps and traffic control measures in Grafton
Road are asking why one of them had been removed.
Questions were asked by residents regarding how police get warrants and how much information is required
prior to police applying for one.
Questions were asked in regards to spitting laws on the borough, as residents are becoming annoyed with
the amount of spit visible on our pavements.
3
Page 48
4
Village SNT Ward Panel
Agenda
Confidentiality statement
Please note that issues relating to named individuals and specific addresses
should be regarded as confidential. If you have any specific issues you would like
to raise, we will be happy to talk to you at the end of the meeting, or at another
time to suit you. Please speak to a member of the police team or Council officer.
1
2
3
4
5
6
7
8
9
10
11
Introductions and apologies for absence
Matters arising from the previous meeting
Ward crime and disorder update – presentation
Ward Policing Promises update
Other crime problems raised by Panel Members and Public
Other crime problems raised by KIN’s and other networks
Agreeing promises for the Policing Team (Promises should be SMART – Specific,
Measurable, Achievable, Relevant and Time-bound)
Your suggestions for how we can address these promises
Community Payback – ideas for projects in the ward that will be of benefit to the
community.
Dates to meet your local Ward Policing Team and date of next meeting
Any other business
Council Issues
Council specific issues can be dealt with at the conclusion of the meeting. The Council’s
representatives will remain in the hall to address these.
Please help us to make the meeting run smoothly by:
 Respecting and listening to others
 Do not have ‘mini-meetings’ whilst someone is speaking
 Use of aggressive or abusive language will not be tolerated and you will be Asked to
leave the meeting
Everyone is welcome to attend the meeting and we ask there is fair treatment for all (Equality
Act 2010)
Page 49
This page is intentionally left blank
Village Safer Neighbourhoods Team –
Ward Panel Meeting
Date:
8 January 2015
Time:
Venue:
Community Hall, Vicarage Road, Dagenham
Present:
Rita Giles MBE (Chair) (RG), Dave Torr (Vice Chair) (DT), Ann Berry (AB),Dot
Bruns, Rob Prior, Patricia Martell, Phil Waker, Tom Burt, Audrey Neal.
Village SNT Officers
PC Paul Corbeij (PC), Inspector Reeves
Council Officers
Rob Prior (RP),
Apologies:
Cllr Lee Waker,
Page 51
4pm
Agenda Item
1.
Discussion
Action
Introductions
and apologies The Chair welcomed all to the meeting,
for absence
made introductions and read the
apologies.
The new Inspector for Dagenham LPT
Jon Reeves was introduced to the
panel
Minutes agreed from the previous
meeting.
2.
Matters
arising from
the previous
meeting
Travellers have left the leys estate and
have not returned. The building site is
now secure apart from one area by
Bird Brook Close where work is
supposed to start but there is no fixed
date yet
Phil Waker to chase
and up and see when
work will be started
,
3.
Pay back team to be asked to clean up
entrance to Beam Valley Country Park
entrance opposite Dagenham East
Tube Station
Council are going to
look into this.
Village ward is going to be sharing a
sergeant with another ward until a
dedicated one can be found,
Update Panel with
Sergeant progress
Inspector Reeves put forward
enhancing ward panel attendance by
displaying news letter and ward panel
dates in notice boards in estates on the
ward and building blocks.
Council are going to
look into how many
areas news letter can
be distributed to.
Inspector Reeves asked the question
about the feasibility of placing articles
in local news papers to advertise the
ward panel. Council stated that there is
no direct contact any more due to cuts.
Inspector Reeves to
make enquires
Ward
crime Sergeant Malcom is leaving the team
and disorder on a permanent move to custody in
update
January.
2
Page 52
Lead/Date
if
applicable
Agenda Item
Discussion
Action
PC Corbeij
To tackle burglary the SNT has been
carrying out leaflet drops and giving
crime prevention advice.
The figures show the changes from
November to December
Burglaries reduced from 8 to 3
Robbery reduced increased 0 to 5. The
SNT has been working in partnership
with the Estates Team and Parks
Police to provide a visible presence on
street.
Criminal damage to a motor vehicle
remained unchanged from 1 to 1.
Often criminal damage takes place
where a suspect is interrupted while
trying to steal a car and leaves the
vehicle damaged as a result.
Possession of drugs dropped from 8 -2
Theft from person gone up from 0-2
The SNT has been giving out purse
cables and advice particularly to those
using a wicker basket or shopping
trolley.
Theft from motor vehicles went down
from 5 to 3. Valuable items must not be
left on display in vehicles.
Theft of motor vehicles reduced from 5
to 3.
Theft from shops reduced from 7 to 4.
Unfortunately the shops on the
Heathway have decided not to invest in
a radio system to warn each other
about shoplifters etc.
Crime in the hotspot area (as shown at
the meeting on a crime map) has been
3
Page 53
Lead/Date
if
applicable
Agenda Item
Discussion
Action
reduced.
Rough sleepers have been seen in
Beam Park with concerns that they
could turn to crime.
Crimes have greatly reduced on the
ward residents are seeing the work
patrols carried out by the Police and
Council.
4.
Ward Policing Village are to do the following promises
promises
1) Patrol church elm lane and black
update
Bourne road for ASB
2) move on rough sleepers in black
bourne road and church elm lane
3) Burglary prevention advice and
leafleting in western avenue, manor
close.
5.
Other issues
raised
by
Ward
Panel
members and
Public
The bull public house is to become a
cash and carry. Ward Panel wanted to
know if they will have to acquire a new
licence.
4
Page 54
PC corbeij will liaise
with licensing
regarding this.
Lead/Date
if
applicable
Agenda Item
6.
7.
Discussion
Action
Other
crime
None
problems
raised
by
KINs
and
other
networks
SNT
Agreeing
promises for The agreed promises for the next ten
the
policing weeks are:
team
Patrols to move groups causing ASB in
royal parade and Salisbury road
through to black bourne and church
elm lane
Burglary prevention advice and patrols
in Western Avenue, Auriel Avenue
and Sandown Avenue.
8.
Lead/Date
if
applicable
Your
suggestions
for how the
team
can
address these
promises
5
Page 55
9.
Agenda Item
Discussion
Action
Community
Payback
suggestions
It was suggested that Community
Payback could clear dog’s mess.
10. Dates to meet
your
local The next ward panel meeting will be
policing team held at 7pm on Thursday 9th April
2015 at the Community Hall, Vicarage
Road, Dagenham, RM10 9SD. These
meetings are now held around every
10 weeks.
11. Any
Other The general election will be held next
Business
year on 7 May.
12. Council/
Highways
issues
DT said the metal gate from the
Heathway car park has now been
repaired.
It was queried why action is not taken
against council tenants who keep a
dog in breach of their tenancy
6
Page 56
Lead/Date
if
applicable
Barking and Dagenham IAG
The aims of the Group are;

Involvement in policing decisions so that we can work together for the benefit of our
community.


o extend communication and consultation within the community.
To provide reassurance and increase trust and confidence in policing our local
community.
This is achieved by the group




Openly discussing Police and Community issues within a framework of confidentiality.
Providing a community perspective in managing critical incidents.
Influencing local policing tactics.
Discussing current areas of concern in the community.
They may be asked to provide advice as outlined below;




How an incident is likely to be perceived by their particular communities?
How particular police activities are likely to be perceived by their communities?
As a person who is connected to that particular community, how do you feel about the
incident?
How do they feel about what the police are doing and/or proposing to do?
They may also be asked to give;








Advice on an incident and the community impact of its policing.
How key individuals might be feeling.
How to access effective communication channels.
To provide details of people who may be able to assist police with the
incident.
To identify avenues of enquiries and comment as to how they affect
communities and cultures.
Advise on cultural and other issues, specifically relevant to the community (ies)
involved.
Give guidance on communication with the victim, family, witnesses and/or
communities
How media reporting might be perceived by the community and what approach would
be most effective.
Page 57
This page is intentionally left blank
Barking and Dagenham Police Independent Advisory Group
Minutes of meeting held at Rivergate Centre, Barking.
Wednesday February 18 2015
Present:
 IAG - Keith Hutton (KH) – Chair; Marilyn Wyatt (MW) - Vice Chair;
Chris Sherlock (CS) ; Mankamal Singh (MS); Edna Fergus (EF);
Eugene McCarthy (EM); Fatima Olujide (FO); Prince Dhiren Kumar
(PK) ; Khushnood Ahmed (KA).
 Police - Superintendent Sean Wilson; Para Singh (PS) – MetCC;
Andrew Moore (AM) - MetCC Sergeant Gary Routh (GR) - IAG Coordinator ; Carol Weeden (CW) MetCC
 Invited guests for this meeting (as per policy of greater liaison between
neighbouring IAGs e.g. Newham, Tower Hamlets):- Sheila Keeling (SK)
Lindsey Marsh (LM) – Chair & vice Chair, Havering IAG.
1. Welcome and Introductions
Chair opened the meeting and welcomed Sheila Keeling and Lyndsay Marsh,
Havering IAG attending as observers. Sukhinder Singh has now reluctantly
resigned due to medical reasons and Mankamal Singh was welcomed back to
take up his place.
2. Apologies for Absence Received from Chief Inspector Martin Kirby (Annual
Leave)
3. Minutes of Previous Meeting. The minutes were proposed as correct by EM
and seconded by CS.
4. Borough Commander’s Update
SW stated there has been recent media coverage in respect of contact points,
which are now subject to discussion. The Met is committed to getting best use
from these points and it is anticipated for the need to expand the use of the
Barking Learning Centre.
Page 59
Update on Crime Performance Barking and Dagenham are performing well on
reducing and solving crime on the borough. The borough has invested in
forensic conversion teams and more crimes are being detected via D&A.
Burglary is currently down, however the theft of and from motor vehicle
remains high with the two vehicles of choice are Mercedes Sprinter vans and
keyless Ford Fiestas. Robbery is significantly down; the gang unit has been
doing extensive work. Violence with injury is still a challenge, however the
reporting criteria has changed which will have a reflection on the figures.
As previously stated in the media Barking and Dagenham is not the worse place
in the country for burglary, these were insurance company figures. Domestic
abuse is on the increase; however it is possible that more victims are now
willing to come forward.
There has been a 35% increase in homophobic crime but given the 1% increase
in police confidence, this could have a bearing on the figures with more people
now confident to report crime. Police satisfaction is very good, reaching
between 80 - 90%. The number of police constables has increased.
Borough Commander Sultan Taylor joins the borough on the 2nd March 2015
in the position of Borough Commander and SW confirmed that he will be in
attendance at the next IAG meeting to introduce himself.
5. Online Reporting and Social Media
Para Singh, Met CC gave a presentation in respect of online reporting and social
media and outlined that it is believed the way forward is to use social media as a
way of reporting crime, entering into a two-way conversation with the public
and promoting crime prevention advice.
It has been proven that people appear to disclose more information via social
media. It is anticipated that in the near future a self-service facility will be
introduced which will enable members of the public to track their crimes.
Initially social media will be focussing on crime prevention and it is anticipated
this will be launched in April of this year.
MW agreed social media was the way forward and said she currently uses Street
Life, Twitter, and Face book, which she finds very useful and informative. The
floor agreed that PS should be invited back later in the year to give an update on
progress.
Page 60
GR to arrange.
6. Journey Mapping
Andrew Moore, Customer Service & Met CC gave a presentation in respect of
call handling, quality and expectation of the caller.
Customer feed-back reinforces the need for the operator to give an ETA,
understand the needs of the caller and to keep the caller updated especially if
police attendance is delayed. It has been proven that the appointment car is
working very well and emphasis is focused on customer service with the three
centres now working in line with a ‘call centre’.
AM is very keen to meet community groups and engage personally with any
individual who would like to discuss their experience of their use of the call
centre. AM will email the latest response of the quality of calls to IAG
members. Both MW and SK have had a good experience with the use of the
call centre.
SK invited AM to speak at Havering’s IAG meeting - chair to liaise (Done).
7. Gold Group Meetings
Gold group meetings appeared to have tailed off of late however FO attended a
gold meeting on 6th December at Tower Hamlets police with GR. She did this
given two hours notice.
Since 15th March, 14 gold meetings have been called and 14 have been
attended by IAG members
8. Training undertaken by IAG since last meeting.
 Gold Group seminar at Freshwharfe - 21st January 2015
 Refresher basic training at Dagenham police station - 28th January 2015.
 Chair was very happy with the attendance, which was 100% and 90%
respectively, and thanked IAG members for their participation,
particularly bearing in mind that January 21st experienced one of the
worst traffic congestion in Barking for some time.
Page 61
9. Events/functions undertaken by IAG members since last meeting:
 Visit to NSY Crime Museum – November 24th
 Membership of the Commendation Panel – December 2nd
 Nominees – London Leadership & Peace Awards @ City Hall.
 Attendance at Sikh Memorial at the Barking Gurdwara, Sunday January 11th
(good turn out by the IAG)
 Tour of Barking Gurdwara – January 21st (with invites to other IAG groups)
 Visit to Barking Mosque – February 12th. Feedback from the five members
who attended. Any networking, PR etc.
9. Future IAG Meeting Dates/Events
Chair stated that it has been agreed that IAG meetings will now take place every
ten weeks as opposed to three monthly.
MW has circulated the new dates to police and members. GR invited everyone
to the open day at Dagenham Police Station on 28th February 2015 and Chair
will forward on a flyer to SK for her to circulate in Havering.
10. Trident Meetings attended (Gang crime in the GLA)
Chair and MW are due to attend the next Trident meeting at NSY on 4th March
2015, however Chair is happy to step down if someone else would like to go, as
there are only two places from each IAG available. KA expressed an interest in
attending a Trident meeting, chair to email her details. (Done, KA to attend with
MW).
11- Future events –
 Any Gold Group meeting that may be called.
 Ceremony of the Keys at Tower of London;
 Jack the Ripper Tour.
Next meeting...To be held at Sikh Gurdwara on Wednesday 20th
May 2015 at 18.30 (to be chaired by Marilyn)
Page 62
Page 63
This page is intentionally left blank
Edition #22
The
astbrook
Thursday 26 February 2015
Telephone 0208 721 2538
Police Non-Emergency 101
Email [email protected]
Twitter @MPSEastbrookSgt
The
Black
Poplar
Wood
Hooks
Hall
Farm
Eastbrookend
Country
Park
Barking
And
Dagenham
College
Rush
Green
Primary
Eastbrookend
Cemetery
Dagenham
Police
Station
Eastbrook
School
The
Sterling
Industrial
Estate
Eastbrookened
Nature
Reserve
Dagenham
And
Redbridge
Football
Club
The
Millennium
Centre
Parkside
House
Safer Neighbourhoods Team Newsletter
Lucidum
The
Black
Poplar
Wood
Hooks
Hall
Farm
Eastbrookend
Country
Park
Rush
Green
Primary
The
Sterling
Industrial
Estate
Dagenham
Police Station
Open Day
Barking
And
Dagenham
College
Eastbrookend
Cemetery
Dagenham
Police
Station
Eastbrook
School
Eastbrookened
Nature
Reserve
Dagenham
And
Redbridge
Football
Club
The
Millennium
Centre
Parkside
House
Hello.
Saturday 28th February, 10am-3pm
Welcome back to our
fortnightly newsletter
aimed at keeping you in
the know about what’s
happening in your
neighbourhood.
We are the Eastbrook
Safer Neighbourhoods
Team, PC Dave McHugh
and PCSO Rick
Sweetman (with Police
Sergeant Matt Parrish),
and we are part of your
local policing team. We
have over 30 years of
policing experience
between us and more
than 12 in neighbourhood
policing.
Our role in your
community is to ensure
that you stay safe and
feel safe when either out
and about, at home or at
work. We aim to do this
by tackling low-level
crime and anti-social
behaviour affecting your
quality of life. However,
we’re better equipped to
do so with your help. As
residents and local
business representatives
we invite you to let us
know where we can best
apply our services.
“
…we have also put
together a run of 28 days
without a report.
”
Read more below in February
Burglary Blackout
Page 65
Meet The Team
This is your chance to speak to a member of the
team face-to-face about any local concerns including
believed criminal activity or anti-social behaviour, or
enquire about home and personal security.
Public Meeting *NEW*
Thursday 16 April 2015 (6pm-8pm) at Dagenham
and Redbridge Football Club, Victoria Road
Drop-in Surgeries
Friday 20 March 2015 (1pm-2pm) at the Millennium
Centre, The Chase
What’s New
Ward Panel Meeting, 16th April *NEW*
Next Public Meeting Date We can now confirm that the next public Ward Panel meeting will be held on Thursday
16 April 2015 from 6pm at our usual venue of Dagenham and Redbridge Football Club, Victoria Road. This is
an open-invitation meeting to anyone who wishes to come along and discuss ward matters with the team, other
Eastbrook residents and any LBBD representatives also in attendance.
Children In Need Thank You *NEW*
£85 Donation The team would just like to say a big thank you to each and every one of you who attended and
contributed a donation to our opening of the cafe at the Millennium Centre back in November as part of the Met’s
Community Action Day (#17). By providing whatever money you could in exchange for a tea, cake and a talk with
members of the team, an impressive £85 was raised for Children In Need. A thank you letter received from the
BBC has been attached along with this edition of the newsletter.
Since our successful, albeit short-lived outing in the cafe business we have vaguely discussed the idea of repeating
the feat in the future. While we couldn’t possibly speculate on whether or not we’ll do this again, if we do you’ll find
out first in our fortnightly newsletter!
Eastbrook ‘Lights’ Campaign Ends *NEW*
Putting Burglary In The Dark The end of February marks the end of Eastbrook’s
third-successive ‘Do Your Bit…Keep A Light Lit’ initiative aimed at bringing down
burglary over the darker months. Final figures reveal a fall in burglary offences.
During our exclusive campaign which ran between November 2014 and February
2015 the team looked to identify homes left in complete darkness during dusk hours
(4pm-6pm). Homes with side access to the rear were given priority. We felt it was
important to remind residents that by leaving homes in darkness it can easily hint to
burglars that no one’s home, whereas a lit home looks like an occupied home.
Throughout the past 4 months residential burglary has fallen by 29% compared to
the same period of 2013-14 (17 reports down to 12). This is now the second-straight
reduction over this time of the year with 2012-13’s figures falling 15% (20 reports to
17).
Over the 2014-15 period 19 homes in apparent darkness were visited compared
to almost 60 the year before. This is an indication that this time around more
residents were keeping homes well-lit when out.
Ward Priorities and Actions (set 02/10/2014)
Our ward Priorities are decided by you, the residents, and raised at meetings in which each ward’s voted in
Chairperson attends. These usually take place shortly after each public meeting (see Ward Promises below) and
such Priorities will decide how we spend our time around the ward and what issues we deal with. Our current
Priorities (with actions taken/planned) are:
Residential Burglary
February Burglary Blackout The ward has been enjoying a very strong February (with just 2 days remaining this
month) and has yet to see a single residential burglary. While we have no desire to become complacent this is
our best monthly performance since September 2013 where just 1 burglary was reported. We have also put together
a run of 28 days without an incident, which surpasses last year’s 23-day run during June without a burglary.
This Time Last Year Residential burglary figures are currently down 9 reports compared to the end of February
2014 (12), but with last July’s unanticipated burglary spike the team will continue to press this issue to try and set the
lowest burglary total possible.
Last Issue And for those who have only recently joined our newsletter below is a reminder of the story we brought
you last edition (#21) about some key patrols conducted by the team, which, along with our general patrols and
home-specific security advice, has played a huge part in the ward’s “burglary blackout” this month.
Arrest Last week’s patrols also saw an arrest made for possession of an offensive weapon (knuckle duster)
and a cannabis warning given by Eastbrook officers after a suspicious vehicle was seen parked in a dark corner of
a Rush Green car park. During the search of this vehicle and the 4 occupants a bag of cannabis and a grinder was
recovered, as well as the weapon, which resulted in the male being arrested and charged with the offence.
Page 66
Motor Vehicle Crime
Theft from M/V Just 1 report of a theft from M/V has been reported so far this month and occurred in Woodshire
Road. The mirror part of a car wing mirror was taken in this instance. Despite this we continue our good start to the
year and are still 2 reports down on this time last year.
This past week the team have checked 115 vehicles parked around the ward, including Eastbrook Drive, Park Drive
and Cambeys Road and notified 1 resident of a satnav left on display.
Theft of M/V Unfortunately the ward has seen a surge in the number of vehicles stolen this month with a total of 5
reports. A majority of these have been in the Dagenham East area of the ward and have included 3 Ford Transit
vans, with our most recent theft being an unattended vehicle with the engine left running. Despite our strong
January we are currently 1 offence ahead of the figure at the same time last year. Please see Operation Endeavour
below to find out if your vehicle is a ‘Top 5’ of the most likely to be targeted.
Operation Endeavour Over the last week the team have spoken to 11 residents in the Dagenham East area
(including Reede Road and Norfolk Road) about securing their cars. Owners of Ford Fiestas, Ford Transits and
BMWs were reminded about the current rise in the number of nearby theft of motor vehicle offences and given advice
on how to deter criminals. The Eastbrook SNT are still focusing on improving last years 7% reduction in vehicle theft.
Operation Endeavour
Combating keyless motor vehicle theft
throughout the Met
Is your vehicle
secure…?
Do you own a…?
A. Ford Transit
B. Mercedes Sprinter van
C. BMW
D. Land Rover
E. Ford Fiesta
All of the above are highly sought after by vehicle criminals.
Consider in-car security such as a steering lock to help deter
individuals from targeting your vehicle.
Ward Promises and Actions (set 22/01/2015)
We invite all our residents to public meetings held around every 8-10 weeks at the Dagenham and Redbridge
Football Club, Victoria Road, to discuss the ward and decide what we can look into as ward Promises (see Meet
The Team below for our next public meeting). These are issues that we will agree to look into on a short-term basis,
such as anti-social behaviour involving youths. For example, we might promise to walk past a certain parade of
shops experiencing issues on every other late shift at around 7pm. Our current Promises (with actions
taken/planned) are:
Anti-Social Behaviour (ASB) - Highland Avenue and Wheel Farm Drive
Continued Quiet The team have continued to provide a presence in the area, most recently on Wednesday 25th
(last night) with two separate patrols at 7.20pm and 9.35pm. On both occasions the area was quiet with no one
loitering around. We have also begun reaching out to other residents living nearby to establish the extent of the
issue and to provide ways to contact the team should this issue arise in later weeks or months.
If you live nearby and are affected by this problem, please get in touch with the team with any information
you may have.
Anti-Social Behaviour (ASB) - Parkside House
All Quiet A recent patrol of Parkside House last weekend revealed no obvious concerns or indications that the block
was being used for any anti-social or nuisance behaviour. We will continue to monitor this situation.
Page 67
Do you have an issue with
vehicles parking on the
public footway?
Councillor Corner
Councillor Ramsay
Every Thursday at Barking and Dagenham College,
Dagenham Road between 5pm-5.30pm and at
Dagenham & Redbridge Football Club between
5.45pm-6.15pm during school term time only
(Eastbrook residents only).
Get in touch with Barking and
Dagenham Council on 020 8215 3000
or visit them online.
Councillor McCarthy
Every Thursday at Barking and Dagenham College,
Dagenham Road between 5pm-5.30pm and at
Dagenham & Redbridge Football Club between
5.45pm-6.15pm during school term time only
(Eastbrook residents only).
Councillor Fergus
1st Wednesday of each month between 2p-3pm at
Wantz Hall, Rainham Road North, Dagenham
(excluding August and December).
An Extra Bit Of Eastbrook
A round up of everything else from the past fortnight.
Barking and Dagenham Borough Police Gazette *NEW*
As regular subscribers to the team’s fortnightly newsletter you’ll now receive a monthly edition of the Barking and
Dagenham Police Gazette, a run-down of all the news from around the Borough. This monthly newsletter, produced
by PC Martin Hart, will compliment our closer-to-home newsletter and allow you to keep uptodate on the efforts of
Barking and Dagenham Police.
Look out for the next edition coming soon!
Getting Neighbours Involved
Edition #
Know anyone in your street or who lives on the
Eastbrook ward would be interested in subscribing
to this newsletter? All they have to do is email the
team with their name, street number/name and
telephone contact details (optional) and we’ll make
sure they’re on our emailing list for the next edition.
22
Feedback
We’re always looking to tweak this newsletter to
make it as relevant and helpful to you as possible.
We appreciate any feedback regarding this
newsletter and will look to incorporate any changes
we’re able to. If you would like to leave feedback or
suggest some additions just email us with your
comments.
Subscribers 156
If you do not wish to receive communications from your local police team please inform us by replying to this
email.
All information is correct at the time of publication. The Metropolitan Police Service (MPS) is not responsible for any content contained in links to external websites. Should we be unable to attend any
meetings or need to make alterations to dates/times due to unavoidable circumstances we will make every effort to inform you, however occasionally may not be in a position to do so. Every effort has
been made to ensure this newsletter design functions and displays on all web browsers/devices as originally intended.
Page 68
Street-A-Week
" E n g a g i n g w it h a l l o u r
communities is really important to
us. We need to ensure we
understand crime and anti-social
behaviour issues as fully as
possible in order to be able to
tackle them effectively with our
partners.” - the words of Chief
I nsp e ct o r M art in K ir b y,
Community and Partnership lead
for your borough’s police service.
Following up on these sentiments,
since October 2014 local officers
and PCSOs have been knocking
on every door of a nominated
street each week, speaking to
residents and businesses to offer
crime prevention advice, and to
listen to your concerns about
crime and anti-social behaviour.
Over 6,500 visits have been
conducted since the scheme
started and this will continue in
the coming months, giving you a
real opportunity to discuss local
issues with us one-to-one and
have your say. If you are out when
we come calling, don’t worry, you
can still come along to any of your
ward’s panel and public meetings
to talk to us.
PC Lolly Monahan of Gascoigne ward
policing team at a Street-A-Week visit
A list of contact details for your
ward’s local team can be found at
the end of this notice. We look
forward to meeting you.
Crime is Falling
The number of crimes committed
on the borough continues to fall.
Page 69
Personal theft offences in Barking
Town Centre are at their lowest
level for 4 years,
burglary
offences across the Barking area
are at their lowest for 4 years, and
theft from motor vehicle offences
in Barking have fallen year upon
year for the last 4 years. There
have been 443 fewer victims of
crime in Barking in the last year
alone. Dagenham is sharing this
success with its own lowest level
of crime for 4 years - there have
been 103 fewer victims of crime
in the last year alone. These
successes have come about
through better use of CCTV as
well as increased pat ro ls
undertaken at key locations
id e nt if ie d b y yo u , o u r
communities. Great news also
fro m lo cal ward s, where
neighbourhood teams are working
in partnership with your local
councillors to target repeat
offenders and substantially reduce
anti-social behaviour; Chadwell
Heath, Heath and Eastbrook wards
have their lowest levels of antisocial behaviour in four years
with 918 fewer complaints in the
last year alone. We want these
downward trends to continue,
which is why our Street-A-Week
initiative and crime prevention
drives are so important. Read on
for details of events you can get
involved in to help us achieve this.
Operation Equinox
We believe that the streets of
Barking and Dagenham are safe,
and we are confident that our
residents and businesses can go
about their lives without fear of
becoming a victim of crime. But
for the few who do become
victims or witnesses of crime,
particularly violent crime, we
understand that these can be very
upsetting experiences. We have
therefore been tackling violent
crime through Operation Equinox,
an ongoing initiative that partners
high-visibility pro-active policing
with neighbourhood policing
values to prevent violent crime,
locate
violent offenders, and
bring them to justice. Local police
teams are being supported
licensed premises, and local
drinking exclusion zones and
dispersal zones are being enforced
where necessary. Operation
Equinox is an essential part of our
ongoing plan to keep your streets
safe and will continue in the
coming months.
Vehicle Crime
On Tuesday, 3 February 2015 the
M e t la u n c h e d O p e r a t io n
Endeavour to tackle the problem
of keyless vehicle theft. As
technology moves on in car
manufacturing, criminals are also
making the most of technology to
beat vehicle security and steal cars
- and they don’t even need keys.
Operation
An innocent key fob? Signal Jammers
like this one - seized by Barking and
Dagenham officers - are used to interfere
with vehicle entry systems.
Mounted Branch supporting local teams
during Operation Equinox patrols.
by specialist units to enhance our
presence, visits are being made to
arrested two people on suspicion
of going equipped to steal when
they were found in possession of
16 car keys and various car parts
believed to be stolen.
Endeavour has had some exciting
results Met-wide with more than
80 arrests and over 200 vehicles
seized already. Your local officers
are actively involved in this
initiative, conducting Automatic
Number Plate Reader (ANPR)
operations at key locations and
making pro-active use of powers
under the Road Traffic Act to stop
suspect vehicles. An excellent
result by response team officers
on Thursday, 12 February who
Page 70
Key programmers encode a blank key
with the frequency of a vehicle, meaning
it can be opened and driven away
without any forced entry.
Operation Endeavour has given
Barking and Dagenham police the
chance to work in partnership with
specialist units to crack down on
vehicle crime; dog units are being
deployed with local Endeavour
teams to offer specialist vehicle
searches and ANPR technology is
allowing us to identify stolen
vehicles and vehicles used in
crime before the occupants even
know we are there. Operation
Endeavour will continue over the
coming months.
Specialist Dog Search Teams assist local
officers during Operation Endeavour.
When it comes to vehicle crime,
there are a number of things you
can do to reduce the chance of
your vehicle being targeted such
as not leaving valuable items
inside, parking in well lit areas
and fully activating your alarm
and immobiliser if you have one.
You can find lots more crime
prevention advice online at
www.met.police.uk.
In the coming months we will be
participating in community events
and will be on hand with crime
prevention stalls to offer advice and
answer any questions you have for
us.
Get Involved
We want all of the communities
we serve to feel that they can be
actively involved in the policing
of their borough. We already base
local patrol strategies around the
feedback we receive from you,
which means more police officers
where you think they need to be.
We invite and encourage you to
come along to ward meetings
where you can play a part in
generating ward priorities; if you
sign up as a local community
contact you can also complete a
ward panel survey to tell us what
the issues are in your area and
receive a bi-weekly newsletter.
That is just the start; you can join
your local neighbourhood watch
scheme, beco me a po lice
volunteer or join the police cadets
if you are a young person looking
to make a difference.
PC Zollie Svanda of Abbey ward policing
team at an Al-Madina Mosque community
day. Such events are an invaluable
opportunity for relationships to develop
between residents, businesses and police.
Upcoming Events
Contact Us
Do you have a concern about a
local issue that you want to
discuss with us? Or a question
about how we are working to
prevent and reduce crime in
your area? Maybe you are
hosting a community event or
initiative that you would like us
to contribute to? If so, we want
you to get in touch. Your local
neighbourhood teams have
dedicated, monitored telephone
numbers with answer phone
facilities. Find your local ward
number here:
Abbey
Alibon
Becontree
Ch. Heath
Eastbrook
Eastbury
Gascoigne
Goresbrook
Heath
Longbridge
Mayesbrook
Parsloes
River
Thames
Valence
Village
Whalebone
020 8721 2786
020 8721 2511
020 8721 2536
020 8721 2902
020 8721 2538
020 8721 2572
020 8721 2787
020 8649 3528
020 8721 2571
020 8721 2573
020 8721 2788
020 8721 2574
020 8721 2575
020 8649 3529
020 8721 2537
020 8649 3530
020 8721 2834
You can also come along to your
ward’s meetings and drop-in
surgeries - a full list of dates and
locations can be found at:
www.met.police.uk/Borough/
Barking
You can follow us and discuss
matters online through Twitter
@MPSBarkDag
Traditional community-spirited schemes
empower local people to combat local
issues in partnership with the police.
Page 71
This page is intentionally left blank
Valence Ward Newsletter 05/2015
Valence SNT
Welcome to the latest
issue of our Newsletter,
which we send out every
two weeks. We work
together with the
community and partner
agencies to keep
Valence a safe and nice
place to live and work
How to contact us:
and this newsletter is
one of the ways that we
keep people informed
about what we ’ ve been
doing in your area.
The Valence SNT
From Left to Right, PCs Tachauer, Forbes, Rogers, Thompson, Sgt Rankin, PCSO Nelson and PC Singh
Direct: 02087212537
consists of named
Email: [email protected]
officers, dedicated solely
to the ward, targeting the
issues that matter to
Ward Priorities
residents the most. We
are not simply first
• Reduce Burglary
responders, we look at
• Reduce Motor Vehicle crime
ongoing issues and work
with partnership
We are supported at a
agencies to solve them
local level by deployable
together. We are here
neighbourhood officers
for you and we listen
and Emergency
and act when you
Response and Patrol
contact us with an issue.
Teams.
• Reduce ASB
Ward Promises

Encourage safer cycling

Burglary Prevention
WE
ARE YOUR DEDICATED POLICE TEAM...
PC Adam Thompson
Patrols
Page 73
Sgt Marcus Rankin
PCSO Chris Mathieson
Pag e 2
PROMISE UPDATES
PROMOTE SAFER CYCLING ACROSS THE WARD
.Our officers have been
the next couple of
mary schools to give
conducting regular
months we will be
inputs to the children
patrols across the ward
looking to visit local pri-
about safer cycling, now
that the days will be
with the aim of
getting warmer and
promoting safer
they will be more
cycling, stopping
likely to be out and
and advising cyclists
about.
about matters such
If you would like a
as riding on the
specific visit or input
pavement and
from us then please
wearing appropriate
safety gear. Over
Always lock your bike
get in contact with us.
Pc Thompson, in high vis clothing, with a light
and helmet, leading by example.
BURGLARY PREVENTION
SEEN OR HEARD
?
We are really pleased to
too many for the team
victims of burglary crime
report that our continued
though and we will continue
and the houses
efforts around burglary are
our wide range of patrols
surrounding them.
paying off.
and tactics to prevent bur-
There was as dramatic
glaries happening in your
drop in the number of
area.
burglaries across the ward
A further dedicated
in December, compared to
Burglary prevention
November, with a total of 8
reported ( 4 residential, 4
999
PATROLS
operation is in the planning
stages for us to run in late
non residential ) .
February. We will be
November saw 25
Continuing to support all
Residential burglaries by
comparison, so this is a
more then 80% reduction in
residential burglary month
on month, which is great,
especially over the festive
period. One burglary is one
Page 74
Val e nc e SN T Ne ws le t te r
Pag e 3
VALENCE WARD CRIME STATISTICS
BURGLARIES ARE DOWN ON THE WARD IN JANUARY
Once again, we are pleased to say that burglaries are DOWN, not only on last month, but year-on-year
for the same period. January 2014 saw 17 burglaries against 7 in 2015, this is a 59% reduction year
on year which is a great result. We will be continuing our efforts to stop all burglaries across our
ward.
“ B urglaries are
down again, with
Burglary
7
Criminal Damage
9
a 59% reduction
Other Notifiable Offences
1
for the same
Robbery
4
period year on
Sexual Offences
2
Theft & Handling
12
year ” That ’ s
59% less victims!
Violence Against The Person 23
WHEN
CAN YOU MEET THE TEAM?
On top of our normal patrols
and duties, the team host a
series of meetings and
events. Have a look here to
see what our next planned
community engagement
events are.
Ward Panel Public Meeting
Start: Thu 19 February 2015, 19:00 PM
End: Thu 19 February 2015, 20:00 PM
LOCATION
Concord House,Kemp Road
An indoor meeting that any member of the public can
attend held indoors.
UNINSURED
DRIVER WITH PROVISIONAL
LICENCE CHARGED FOLLOWING CRASH
Valence SNT recently attended a report of a
traffic collision on the ward where it was
discovered that the driver was uninsured and
despite having only a provisional licence, was
driving without an appropriate supervising
passenger. He was arrested at the scene and
has been charged with two driving offences. We
continue to work hard to keep your roads safe.
Page 75
Pag e 4
M e t r o p o l i ta n P ol i c e
S e r v i c e V al e n c e W a r d
A RISING CRIME TREND TO BE AWARE OF...
Dagenham Police station
561 Rainham Road South
Dagenham
Essex
RM10 7TU
Follow us on twitter...
@mpsbarkdag
Our own ward level twitter
account is coming soon...
A recent trend in car theft has been by
cars being taken without keys, either by
towing or by electronic means where
criminals exploit the cars on board
computers in order to steal it. This
affects both old and new cars and we
encourage you to follow our simple
steps to keep your vehicle secure.
DAGENHAM
-When you lock the doors with a
remote fob, watch for the indicator
confirmation and check the doors (the signal can be blocked, leaving
your car open).
-Use a secondary physical security
device, such as a steering wheel
lock.
POLICE STATION
OPEN DAY
SATURDAY 28TH FEB 1000-1500 HOURS
Come along and find out more
about your local police!
-Police Dogs*
-Face Painting
-Police Vehicles on show
-Bike Marking
-Recruitment
-Crime Prevention
-Try on riot kit
-Mounted Branch*
-Police Helicopter*
-Firearms presentation
-Historical Society
-Custody suite tour
-Free Admission!
-And much more…
*Subject to operational availability
T hat ’ s it for this newsletter, we ’ ll be back soon with more information about what
we ’ ve been up to on the ward. If there is anything you would like included in the
next issue of this newsletter then please get in touch!
Valence SNT
Page 76
RIVER WARD
SAFER NEIGHBOURHOOD TEAM
#Newsletter
Feb/March 2015
Welcome to the latest newsletter from your Police Safer Neighbourhood Team.
Dagenham Police Station
Open Day
THIS SATURDAY!!!
Saturday 28th February 2015. 10am-3pm
561 Rainham Road South, Dagenham
RM10 7TU
Come along and find out more about your local police!



Police Dogs*
Face Painting
Police Vehicles on show
Page 77











Bike Marking
Recruitment
Crime Prevention
Try on riot kit
Mounted Branch*
Police Helicopter*
Firearms presentation
Historical Society
Custody suite tour
Free Admission!
And much much more…
*subject to availability
***Keyless Vehicle Theft***
What is keyless vehicle theft?
Keyless vehicle theft involves motor vehicles being stolen without use of the
owner's key. This can be done in a number of ways, such as towing the vehicle
away or hot-wiring it. However, an increasing number of electronically-controlled
vehicles are being taken by organised criminals exploiting their electronics.
They break into the vehicles a number of ways, from using a device to block the
radio signals when a victim uses their electronic key to lock the vehicle, to
smashing the driver’s side window.
Once inside the vehicle, they plug a device into the on-board diagnostic port
(OBD) which allows them to download the vehicle's electronic information onto a
blank key. This key is then compatible with the car, allowing them to drive the
vehicle away. This process can take just seconds.
Is your vehicle at risk?
Vehicles being stolen by this method range from prestige cars to vans, which
have the additional draw of sometimes containing valuable tools. If your vehicle is
Page 78
controlled using an electronic key, you should take steps to ensure that you are
protecting your vehicle.
How to protect your vehicle
There are a number of measures you can take to help protect your electronicallycontrolled vehicle being stolen:
Park your vehicle in an open, well-lit and secure area where possible.
Always park it in a garage, if you have one, or in view of CCTV cameras.
Ensure that all windows, the sunroof and boot are shut and locked when leaving
your vehicle unattended, no matter how briefly.
Fit an alarm or immobiliser.
Use a steering wheel lock and/or gearstick lock.
Consider having an on-board diagnostics (OBD) lock fitted.
Consider fitting a tracker, so that if your car is stolen, we have more chance of
finding it.
For advice on other vehicle theft and how to help protect yourself, please visit the
MPS website at www.met.police.uk.
If you have any information about keyless vehicle theft, please report it to police
on 101 or contact the independent charity Crimestoppers anonymously on 0800
555 111. If your vehicle has been stolen, report it to police on 101, or if the crime
is in action, call 999.
*** RIVER on TWITTER ***
At the Met we are committed to communicating and engaging with Londoners and
listening to your ideas and opinions. You can now follow us on twitter. Simply
follow our account to receive ongoing updates and information from the team.
Follow @MPSRiverSgt
Page 79
***Operation EQUINOX***
We believe that the streets of Barking and Dagenham are safe, and we are
confident that our residents and businesses can go about their lives without fear
of becoming a victim of crime. But for the few who do become victims or
witnesses of crime, particularly violent crime, we understand that these can be
very upsetting experiences. We have therefore been tackling violent crime
through Operation Equinox, an ongoing initiative that partners high-visibility proactive policing with neighbourhood policing values to prevent violent crime, locate
violent offenders, and bring them to justice. Operation Equinox is an essential
part of our ongoing plan to keep your streets safe and will continue in the coming
months.
*** FOOT CHASE ACROSS WARD ***
Officers from the SNT and the borough response team were involved in a foot
chase across the ward. A vehicle previously involved in an accident refused to
stop for police. A short time later while police were following the car, the driver
exited and ran. A large number of officers arrived in the area, and were able to
find and arrest the male. Following a search, officers also recovered a bag
containing drugs. The male was arrested for numerous driving and drug offences.
We are reminding all residents of the importance to report information regarding
crime and drug activity either directly to us or anonymously to Crimestoppers.
Crimestoppers is an independent charity, separate from the police, who offer full
confidentiality with any information given. If you wish to report anything to
Crimestoppers please call 0800 555 111, or visit www.crimestoppers-uk.org
------------------------------------------------------------------------------------------------------Promises (set by Ward Panel for River Ward):
The most recent River Ward Panel meeting was held on Thursday 22nd January
2015. The panel, consisting of residents, local businesses and elected councillors,
reviewed the work the team had conducted in the last ten weeks and set the new
promises that will be in place until Wednesday 1st April 2015. The new promises
are shown below.
Burglary Crime Prevention
Officers will visit at least 7 streets and provide crime prevention advice to every
property.
Traffic Safety & Enforcement
Page 80
Officers will conduct patrols at the three ward primary schools between 08:1509:15 and 14:45-15:30 hours to promote road safety, and take enforcement
action against any road traffic offences.
Drug Use
Residents raised that fear of crime linked with the use of drugs. Panel have
requested the team attempt to conduct patrols to deter and detect drug use
across the ward.
Priorities (set by Ward Panel chairs for Dagenham)
Residential Burglary
Officers are continuing to visit streets across the ward to identify vulnerable
properties and offer residents crime prevention advice. If you would like officers
to visit please send a message with your details to the e-mail address below.
Motor Vehicle Crime
Officers continue to patrol areas identified as ‘at risk’ to motor vehicle crime.
Crime prevention work also continues at vulnerable locations to prevent offences.
Anti-Social Behaviour
Officers continue to patrol ward hotspots for street drinking and other anti-social
behaviour. Officers patrols have focussed on Heathway in the last few weeks. A
number of alcohol containers have been seized by officers.
Meet the Team
You can meet River team officers to discuss any issues, concerns, in total
confidence at any of the below venues, or if you prefer you can phone or email your views and concerns are important to us!
Ward Panel Meetings - Dagenham Park School, School Rd, 1900hrs 2000hrs
Thursday 2nd April 2015
River Safer Neighbourhood Team
Police Sergeant Lee, PC Lord (dedicated ward officer),
PC Garner, PC Morgan, PC Williamson
PCSO Tate (dedicated ward officer) and PCSO Gray.
Telephone 0208 721 2575 (texts can also be made to this number)
Email [email protected]
Police Emergency 999
Police Non-Emergency 101
Crimestoppers (anonymous) 0800 555 111
River Twitter - @MPSRiverSgt
Or why not keep up to date with Barking and Dagenham Police on our
Twitter account? @MPSBarkDag
Page 81
If you do not wish to receive communications from your local police team please inform us by replying to
this email.
Page 82
ISSUE 20
27/02/2015
Abbey News
Dedicated Team Officers - PS Richard Morgan 24KG , PC Aimee Green 610KG, PC Zollie 363KG, PCSO Walker 7227KG
Town Centre Team Officers - PC Heapy 541KG , PCSO Stow, PCSO Curry 7176KG
Community Action Day
Abbey Ward News
METROPOLITAN POLICE SERVICE
On Thursday 19th February Abbey ward
officers were involved in a community
action day. It was a successful event with
a number of different activities at various
locations on the ward. PCSO’s were deployed to Vicarage Field Shopping Centre where they held a community stand
giving safety advice to members of the
public. In the Town Centre our PCSO’s
were handing out leaflets about personal
safety whilst in the Tanner Street and at
the Gurdwara Temple there were another two community stands erected.
Police were on foot patrol in Barking
Market and there were joint patrols
with Jonathan Marson from cri.org who
was actively looking to reach out and
bring help and advice to street drinkers.
Hartford Road saw Police patrols and
engagement. The evening Tanner Street
was the subject of Patrols to deter prostitution.
Barking & Dagenham Police Gazette
Police Sergeant Gary
Routh has launched the
first issue of the Barking
and Dagenham Borough
Police Gazette. He said
“We will be this sending
this out to all of our community contacts. It will
contain short articles on
policing matters, as well
as photographs of our
officers as they engage
with the public and participate in community
events. We will also provide crime prevention
advice and details of how
you and others can get
more involved with your
local police teams. I
—— Inside this issue: ---—
hope you find the newsletter varied and informative.” You can also
pick up a hard copy of
the Barking and Dagenham Borough Police
Gazette from Barking
Library.
Special points of interest:
Community Action Day
p1
 Operation Equinox, Neptune and Commit
B&D Police Gazette
p1
 Stops And Arrests
Promises & Priorities & NHW
p2
 St Margret School
St Margret School
p2
 PC Zollie returns
The Green network
p3
 Town Centre Team work
Police Operations & Points of interest
p3
Get Involved
p4
Page 83
Current Promises and Priorities
We have been working on our promises and priorities as usual. On the last ward panel the below promises
were set. Our neighbourhood inspector has also set the priorities. We continue to work hard to reduce
these issues. If you are interested in changing the promises please contact us to get involved.
Abbey LPT current ward PRIORITIES:
Barking NPT current PROMISES:
1. ASB Barking Town Centre
1. Prostitution - Tanner Street area
2. Prostitution - Tanner Street Area
2. ASB - ASB Barking Town Centre
3. ASB Reduction - Thames Ward
3. ASB - Drugs & Park Avenue
0208 721 2786
========
GET
INVOLVED
========
St Margret School
It has come to Police notice that at the
start and end of the school day drivers are
parking or driving on the footpath.
Police will be working with the school in
order to catch the offenders.
IF YOU KNOW OF A DRIVER
WHO IS BEING INCONSIDERATE
AND YOU ARE WILLING TO
WORK WITH POLICE ON THIS
MATTER PLEASE PASS ON YOUR
DETAILS AND ANY
INFORMATION TO THE SCHOOL
RECEPTION WHO ARE
RECORDING NUMBER PLATES
OF OFFENDING DRIVERS
Neighbourhood Watch
A new committee has been voted
in by the Neighbourhood Watch
Association in Barking and
Dagenham who are keen to reestablish Neighbourhood Watch
across the borough but need you!
This is still in its early stages,
however if Neighbourhood Watch
is something that you are interested in because you are concerned about crime, and wish to
help to prevent it, then please get
in touch with Abbey Ward on the
contact number below, or just
come along to one or our meetings
and express your interest.
For more details on neighbourhood watch ask for PCSO Walker
on
0208 721 2786
Page 2
A B B E Y W A RD NE WS
Page 84
The Green Network
The Green Network is about
residents getting involved in
their local community, increasing civic pride and keeping their local environment
tidy. The Green Network has
teamed up with Cleanup UK, a
registered charity focused on
making communities stronger,
cleaner and safer.
This Network will enable residents from across the borough
to volunteer for their community, getting involved in activities organised by LBBD’s
waste minimisation team. If
you are keen to take ownership
of where you live and feel you
can organize your own tidy up
Cleanup UK are on hand to motivate, support and advise on
how to be a sustainable group
whose actions will have a lasting effect. To date many resi-
dents and community groups
have already supported their
communities and neighborhoods by volunteering with
various tidy up days throughout
the borough. The Green Network gives residents the chance
to meet like minded people,
take pride in their community
and develop their own independent group in the borough.
Current operations:
Op Equinox: Abbey Ward and Barking Officers continue their high viability patrols in Barking
Town Centre to increase confidence through presence and engagement with the public.
Op Neptune: Barking’s Town Centre Team continue to speak to local sellers including Mobile
Phone Shops and Pawn Brokers encouraging them to sign up to a voluntary code of conduct to
check property that comes onto their premises and alerting police when they suspect stolen
property. They have also been conducting regular visits and audit checks.
Op Commit: Abbey Ward continue their visit a ‘Street a Week’ initiative where we aim to
knock on all doors of local residents within the ward and talk about any issues or concerns that
you may want to discuss. If we miss you because you are out then we will leave a note with our
contact information for you to get in touch should you wish to
Other points of interest
PC ZOLLIE
PROSTITUTION
We are glad to announce that after
some time off PC Zollie will be back
on full duty as from 2nd March 2015.
—————————
STOPS & ARRESTS
TOWN CENTRE TEAM
21 Stops / 6 Arrests
————————
The town centre team continue to patrol their
beat reducing crime and working with local
shop keepers. The town centre PC is also
working with Wickes Store and the council
to reduce ASB outside their store.
Abbey SNT continue to collate
number plates of kerb crawlers
and send out warning letters to
offenders. Late turn patrols are
to continue with a view to enforcement and partnership work
with other agencies to reduce
the nuisance.
Page 3
Page 85
Get involved with your local Police team
========
GET
INVOLVED
=========
Abbey Ward holds regular meetings at the Barking Town Centre Police Office,
Tanner Street and North Street. Local Councilor's and your Dedicated Ward
Officers will be on hand to answer any questions or concerns you wish to raise
at the ward panel. The meetings are public meetings which means you can
bring anyone along. Why not bring your friends and GET INVOLVED!
—————–——- Next Meeting Dates ——-——————
WARD PANEL
TUE 21/04/2015
Barking Police Office — 2 Town Square, Barking, Essex IG11
7NB
SURGERY
WED 15/04/2015
Gurdwara Temple — 100 North Street , Barking, Essex, IG11
8JD
SURGERY
WED 15/04/2015
Muslim Cultural Centre — 7 The Triangle, Tanner Street,
Barking Essex IG11 8QA
By ‘liking’ the Met’s
Facebook page you will
receive updates about our
campaigns, appeals, road shows
and more. Our page gives you
the opportunity to comment on
our stories and provide us with
feedback.
TWITTER
Follow us to receive updates for Abbey Ward
@MPSBarkDag
ABBEY WARD NEIGHBOURHOOD POLICE TEAM 0208 721 2786
Page 86
AGENDA ITEM 2 - C
Barking and Dagenham Safer Neighbourhood Board
Sub-Group Report
Stop and Search Group
Chair of Group – Steve Thompson
Meeting Attendance- Two apologies received
update on activity
The group were advised that there had been a substantial decrease in stop and searches
year on year, with 435 in August 2013 compared to 237 in August 2014. There had also
been no section 60s since 2012. Tolly from Raised Voices asked what ‘section 60’ referred
to and this was explained that this was an additional power which could be given to police
which provides additional search grounds for a specified time in a particular location. A
section 60 is usually put in place following a significant incident; for example following an
incident in which someone was stabbed or a major public order incident.
Group discussed stop and search by reason data. The most common reason for search
was drugs, with 75.1% of the stop and searches in October 2014 being for this reason
against a MOPAC target of 40%. Inspector Baker advised that during October 2014 officers
were engaged in Autumn Nights Operation (also called Operation Equinox) and all officers
were targeting areas of high footfall. The group had a discussion around drugs being a
community concern in the area and whether therefore the 40% target was an appropriate
target. The Chair asked if Barking and Dagenham are being monitored on their
performance against the 40% target and Inspector Baker agreed to raise this with CI Kirby.
Group discussed arrests from searches, the target for which is 20% and figures for LBBD in
October 2014 showed a figure of 13.4%. Inspector Baker explained that previously out of
court disposals (such as cannabis warnings and PNDs) were shown as positive outcomes
and now are not included. If the non-arrest disposals were added into these figures this
would give a figure of 28% of searches having a positive outcome.
The young women from Arc Theatres Raised Voices Project were asked by the Chair
whether they had any personal experience of being stop and searched and Tolly described
an experience that she and her friends had which showed a clear understanding of the
difference between stop and account and stop and search. Nita Bocking from Arc Theatre
explained that the work they were doing in schools explained this difference to young
people and worked with them around how to deal with being stopped and how they could
prevent problems. The Chair thanked Arc Theatre and the Raised Voices Project for taking
Contact: Anne-Marie Haxell, LBBD
Tel: 020 8227 5426; Email: [email protected]
Page 87
AGENDA ITEM 2 - C
their time to attend the meeting and remarked how valuable their contribution was.
Dip Sample of Stop and Search Records
The group were advised that the Chair had randomly selected 5 numbers and these records
had been selected from the period’s stop and search records. From the records:
3 out of 5 had been supervised
2 out of 5 had resulted in arrest of the suspect- 1 for drugs and 1 for an offensive weapon
It was noted that among the selection there were some excellent examples of police
detections and that a further 1 would have resulted in arrest but the victim decided that they
did not want further action taken. This would have resulted in a 60% detection rate from the
random sample.
Concern around the number of the sample unsupervised and officers acknowledged that
this was unacceptable
Reason for Search and Subsequent Arrest
Data showed that people being stopped in relation to drugs are being arrested for drugs
offences. The group considered that this was positive and showed officers were not using
suspicion of drugs as a way of searching for other reasons. Insp Baker reiterated that
officers understand the importance of taking weapons off the streets but in order to have the
grounds to search for weapons this usually requires intelligence from the community, where
as grounds for drugs more readily present themselves to officers on the streets.
The Chair noted that the percentage of weapons searches in LBBD was lower than for other
areas and the suggestion was made that officers ask boroughs with higher percentages of
weapons searches how these have been achieved. The group discussed the option of knife
arches and several members of the group intimated that they would like to be involved in
further knife arch operations were done.
Current risks
It became apparent at the meeting, through discussion, that key concerns at ward level, in
particular in regard to drug use, were not getting through to the Safer Neighbourhood Board
level. It was suggested that this was because the NPT (Inspector/Chair meetings) focus on
priority crimes. Drug issues are dealt with as Ward Promises and so are not making it
through to the SNB level.
Another concern was that the targets set by MOPAC across 23 London Borough’s were not
necessarily relevant to our borough
Contact: Anne-Marie Haxell, LBBD
Tel: 020 8227 5426; Email: [email protected]
Page 88
AGENDA ITEM 2 - C
Next Steps
The Chair will take this forward and ask the Inspectors to review the agenda of the NPT meetings.
Contact: Anne-Marie Haxell, LBBD
Tel: 020 8227 5426; Email: [email protected]
Page 89
This page is intentionally left blank
Page 91
This page is intentionally left blank
Safer Stronger Communities Select Committee
February 2015
Scrutiny of Confidence in Policing
This survey is part of a scrutiny into confidence in Policing. All Members are being asked to
complete this by Councillor Jeanne Alexander, Chair of SSCSC to help inform the
programme of work for the Scrutiny.
Please indicate the Ward you represent and your name if you are happy to do so.
Ward:
Name: Cllr.
Please return to: [email protected]
Or by post to:
Will Donovan
Community Safety and Offender Management
London Borough of Barking and Dagenham
1st Floor Roycraft House
Barking
IG11 8HE
Page 93
PLEASE NOTE WHEREVER THE SURVEY REFERS TO THIS AREA IT MEANS WITHIN
15 MINUTES OF YOUR HOME
First of all can you tell us which ward you represent?
Ward:
Question 1
Taking everything into account, how good a job do you think the police IN THIS
AREA are doing? (please tick one box)
Excellent
Good
Fair
Poor
Very Poor
Don’t know
Please add any comment in regard to this question:
Question 2
Taking everything into account, how good a job do you think the police IN LONDON
AS A WHOLE are doing?
Excellent
Good
Fair
Poor
Very Poor
Don’t know
Please add any comment in regard to this question:
Question 3
To what extent do you agree with these statements about the police in this area?
They can be relied on to be there when you need them
Strongly agree
Tend to agree
Neither agree
nor disagree
Tend to
disagree
Please add any comment in regard to this question:
Page 94
Strongly
disagree
Don’t know
Question 4
They would treat you with respect if you had contact with them for any reason
Strongly agree
Tend to agree
Neither agree
nor disagree
Tend to
disagree
Strongly
disagree
Don’t know
Please add any comment in regard to this question:
Question 5
The police in this area treat everyone fairly regardless of who they are
Strongly agree
Tend to agree
Neither agree
nor disagree
Tend to
disagree
Strongly
disagree
Don’t know
Strongly
disagree
Don’t know
Please add any comment in regard to this question:
Question 6
They can be relied on to deal with minor crimes
Strongly agree
Tend to agree
Neither agree
nor disagree
Tend to
disagree
Please add any comment in regard to this question:
Page 95
Question 7
They understand the issues that affect this community
Strongly agree
Tend to agree
Neither agree
nor disagree
Tend to
disagree
Strongly
disagree
Don’t know
Please add any comment in regard to this question:
Question 8
They are dealing with the things that matter to people in this community
Strongly agree
Tend to agree
Neither agree
nor disagree
Tend to
disagree
Strongly
disagree
Don’t know
Please add any comment in regard to this question:
Question 9
The police in this area listen to the concerns of local people
Strongly agree
Tend to agree
Neither agree
nor disagree
Tend to
disagree
Please add any comment in regard to this question:
Page 96
Strongly
disagree
Don’t know
Question 10
The police in this area are helpful
Strongly agree
Tend to agree
Neither agree
nor disagree
Tend to
disagree
Strongly
disagree
Don’t know
Tend to
disagree
Strongly
disagree
Don’t know
Tend to
disagree
Strongly
disagree
Don’t know
Please add any comment in regard to this question:
Question 11
The police in this area are friendly and approachable
Strongly agree
Tend to agree
Neither agree
nor disagree
Please add any comment in regard to this question:
Question 12
The police in this area are easy to contact
Strongly agree
Tend to agree
Neither agree
nor disagree
Please add any comment in regard to this question:
Page 97
Question13
Do you know your local Policing Team?
Yes
No
Please add any comment in regard to this question:
Question 14
On average, how often do you see the police or PCSOS, patrolling on foot or bicycle
in your home area?
At least
daily
At least
weekly
At least
fortnightly
At least
monthly
Less often
Please add any comment in regard to this question:
Question 15
Thinking about question 14 do you think this is ….?
Not often
enough
About right
Too often
Don’t know
Please add any comment in regard to this question:
Page 98
Refused
Never
Don’t know /
not sure
Question 16
If you are walking in your area and you see a Police Officer or PCSO on foot does it
make you feel safer, less safe or does it make no difference?
Feel safer
Makes no
difference
Feel less safe
Don’t walk
alone
Don’t know
Refused
Please add any comment in regard to this question:
Question 17
Please use a scale of 1 to 7, where 1 = Not at all well and 7 = Very well
And how well do you think the Metropolitan Police prevent terrorism?
1 – Not at all
well
2
3
4
5
6
7 – Very well
Please add any comment in regard to this question:
Question 18
Please use a scale of 1 to 7, where 1 = Not at all well and 7 = Very well
And how well do you think the Metropolitan Police respond to emergencies promptly?
1 – Not at all
well
2
3
4
Please add any comment in regard to this question:
Page 99
5
6
7 – Very well
Question 19
Please use a scale of 1 to 7, where 1 = Not at all well and 7 = Very well
And how well do you think the Metropolitan Police provide a visible patrolling
presence?
1 – Not at all
well
2
3
4
5
6
7 – Very well
Please add any comment in regard to this question:
Question 20
Please use a scale of 1 to 7, where 1 = Not at all well and 7 = Very well
And how well do you think the Metropolitan Police tackle gun crime?
1 – Not at all
well
2
3
4
5
6
7 – Very well
Please add any comment in regard to this question:
Question 21
Please use a scale of 1 to 7, where 1 = Not at all well and 7 = Very well
And how well do you think the Metropolitan Police support victims and witnesses?
1 – Not at all
well
2
3
4
Please add any comment in regard to this question:
Page 100
5
6
7 – Very well
Question 22
Please use a scale of 1 to 7, where 1 = Not at all well and 7 = Very well
And how well do you think the Metropolitan Police police major events in London?
1 – Not at all
well
2
3
4
5
6
7 – Very well
Please add any comment in regard to this question:
Question 23
Please use a scale of 1 to 7, where 1 = Not at all well and 7 = Very well
And how well do you think the Metropolitan Police tackle drug dealing and drug use?
1 – Not at all
well
2
3
4
5
6
7 – Very well
Please add any comment in regard to this question:
Question 24
Please use a scale of 1 to 7, where 1 = Not at all well and 7 = Very well
And how well do you think the Metropolitan Police tackle dangerous driving?
1 – Not at all
well
2
3
4
Please add any comment in regard to this question:
Page 101
5
6
7 – Very well
Question 25
Thinking about the local Police do you have confidence in them, to deal with the
things that matter to you?
Yes
No
Please add any comment in regard to this question:
Page 102
AGENDA ITEM 5
Freedom of Information Act Publication Scheme
Protective Marking
Publication Scheme Y/N
Title
Summary
Not Protectively Marked
Yes
Neighbourhood policing review 2014 phase 1
Review of neighbourhood policing within the
Local Policing Model – 2014
(B)OCU or Unit, Directorate
Territorial Policing
Author
Commander Lucy D'Orsi
Review Date
Date Issued
10 December 2016
23 February 2015
Page 103
1
Page 104
2
Page 105
Executive Summary
The Local Policing Model (LPM) has undoubtedly realised a safer London through a reduction
in crime and anti-social behaviour against a backdrop of improving confidence in policing. The
response to emergency calls has improved to 93% within target times and accessibility through
appointments and contact points has been established. However, despite this success and
an uplift of 2,600 police officers (achieved earlier than the original target date of April 2015),
visibility of officers within neighbourhoods remains an issue raised by communities and key
stakeholders.
At the Policing and Crime Panel on the 10th of July 2014, the Commissioner advised that
Assistant Commissioner Helen King would undertake a two staged review (see Appendix A
for terms of reference). This report relates to stage 1.
The key findings of stage 1 are:
•
Neighbourhood policing under the LPM is distinctly different to the previous ward based
1:2:3 delivery model which was identical across all London wards irrespective of
demand profile or threat, risk and harm indicators.
•
Under the LPM, neighbourhood police officer posts have increased by 138% (2,600
officers).
•
Neighbourhood officer posts have only recently been filled to full establishment.
•
The roles and responsibilities of neighbourhood officers have increased.
•
8% of current neighbourhood officers are on recuperative or restricted duties.
•
Neighbourhood officers have undertaken 102,500 tours of aid over a 12 month period.
•
The Dedicated Ward Officer shift pattern could be better aligned to their core roles and
responsibilities.
•
The brand and clarity of neighbourhood policing needs strengthening.
•
Secondary investigation of crime to neighbourhood officers exceeds the LPM blueprint.
•
32% of neighbourhood constables are student officers in their first 2 years of service.
This review explores the issues behind the perceived reduction of police visibility by local
communities. It makes a number of recommendations for change to enhance police visibility
within neighbourhoods, enable effective problem solving and ensure confidence in policing
continues to rise.
3
Page 106
Recommendations
Immediate Implementation
Number
3(a)
Recommendation
All actual bodily harm (ABH) offences to be investigated by CID. This will
reduce an additional area of demand on SN and will allow officers to be more
visible in their neighbourhoods.
3(b)
All offences to be allocated as per the LPM blueprint - local circumstances to be
considered by Borough Commander in liaison with Area Commander.
6
No reintroduction of Beat Crimes Units
7
30% patrol time for ERPT to be utilised for increased functions.
8
‘E’ calls to be a function and responsibility of the nearest available unit
regardless of portfolio.
9
Appointment cars to be a responsibility of the ERPT.
10
Hospital guards, constant watches and crime scene preservation task primacy
to be removed from Neighbourhoods and moved to ERPT (with discretional
use of Neighbourhood officers when deemed operationally necessary by
BOCU leadership)
12
DWOs to remain ring fenced except for NYE and Notting Hill Carnival
operations. This should be subject of audit and performance reporting.
13
Patrol and operational functions within Neighbourhoods should be conducted
in uniform, on foot, by cycle or public transport. A governance framework for
this to be developed - local circumstances to be considered by Area
Commander in liaison with Borough Commander.
16
Neighbourhood shift review to be revisited to consider a separate DWO roster
to enhance visibility and deliver on engagement promises such as ward
meetings
17
Neighbourhood shift review to reconsider the neighbourhood policing roster
against the revised roles and responsibilities maximizing visibility. A new shift
pattern to be consulted upon with the intention of implementation by summer
2015.
18
DWO numbers to be reviewed within the top 100 challenged wards.
21
For consistency neighbourhood teams are to be known as Safer Neighbourhood
Teams across London.
4
Page 107
Medium Term Implementation
Number
1(a)
Recommendation
HR to develop a corporate strategy for the placement of restricted officers
through workforce planning based on deployability commencing with
neighbourhood officers.
1(b)
HR to review recuperative and restricted PCSOs as front line patrol is core to
their employment.
2
Neighbourhood teams to have full establishment of detectives as per blueprint
to ensure effective leadership of investigations in light of the student officer
numbers.
4
Investigative workloads for neighbourhoods and local CID to be revisited and
demand modeled.
5
Demand analysis to be undertaken to consider the 60% secondary
investigation rate.
11
E graded incidents and appointment purpose, demand and use to be reviewed
using systems analysis, to ensure service users have increased prospect of
resolution to an enquiry at time of initial call.
14
Variations to the LPM in Neighbourhood Policing roles as illustrated in figure 26
to be reviewed by Area Commanders.
15
Resource hubs to backfill core posts using officers from across geographic and
business group boundaries.
23
Review and reality check Neighbourhood Inspector role, including feasibility and
options of ring fencing from Aid and other abstractions
Longer Term Implementation
Number
19
Recommendation
Review of Metropolitan Special Constabulary (MSC) to ensure alignment of
resources with neighbourhood policing delivery model to enhance police
presence within communities.
20
Public engagement programme to review and develop Volunteer Police Cadet
structure to complement neighbourhood policing delivery model.
22
Communication, marketing and branding strategy for Neighbourhood Policing
to be further developed in collaboration with the Directorate of Media and
Communications (DMC) to reflect the breadth of staff delivering the
neighbourhood roles and responsibilities.
5
Page 108
Contents
Background
Page 7
Historical Context of Neighbourhoods Visibility
Page 12
Neighbourhood Resourcing
Page 17
Student Officers
Page 17
Restricted and Recuperative Officers
Page 18
Demand/Abstractions
Page 19
Investigation of Neighbourhood Crime
Page 20
Appointment cars and E graded calls
Page 25
Hospital Guards etc
Page 27
Aid
Page 30
Abstractions
Page 32
Shift Pattern
Page 34
Ward Demand
Page 36
Engagement & Presence
Page 38
Neighbourhood Policing Brand
Page 40
Neighbourhood Policing Commitments
Page 42
Future Implications
Page 44
Summary
Page 45
Appendices
Page 46
Glossary
Page 52
6
Page 109
Background
The future of neighbourhood policing in the Metropolitan Police Service has been the subject
of wide ranging operational, political, academic and media debate. Neighbourhood Policing
has evolved with much success over two decades culminating in 2013 with the implementation
of the Local Policing Model (LPM).
Upon appointment the Commissioner publicly confirmed his support for a strong
Neighbourhood Policing delivery model within the MPS with an uplift of frontline staff which
was supported by the Mayors Office for Policing and Crime;
“My vision of total policing begins in the neighbourhoods.
We need dedicated officers in every ward in London.
We can only succeed if we work with and for local people
to tackle the crimes that matter most to them,
with a promise to improve, not reduce the neighbourhood policing model,
finding an additional 2,000 officers for such duties”
Sir Bernard Hogan-Howe,
Commissioner of the Metropolis
This vision and commitment has been realised with pre LPM Neighbourhood Officer numbers
of c.1900 rising to 4000 after the launch of the LPM in 2013, rising again to 4500 in August
2014. Although the increase was not immediate and a large number of vacancies were initially
carried, officer numbers now surpass the increased commitment promised.
Notwithstanding the 12 months of challenges to reach full establishment within Neighbourhood
Policing during transition to the Local Policing Model, indices show improvements in MPS
performance which are making London safer. Crime and anti-social behaviour (ASB) has
reduced, response to calls from the public have improved and all against a backdrop of
improving confidence and satisfaction. These are illustrated at figures 1, 2 and 3.
7
Page 110
Figure 1: Confidence
(Source: PAS Quarterly Report)
An increase of 4% in 2012/13 to 2013/14.
Figure 2: Satisfaction
(Source: USS Monthly Report)
Satisfaction with the overall service provided by the MPS has increased by 4% 2013/14 against
2012/13.
8
Page 111
Figure 3: ASB
(Source: CAD via DARIS)
ASB calls have continued to fall (following a 4 year trend) with 69,587 fewer calls in the current
rolling 12 months compared to the previous 12 months. A -28.3% reduction.
Figure 4: Victim based Crime
(Source: CRIS via MetStats)
44,670 fewer victim Total Notifiable Offences (TNOs) in the current rolling 12 months against
the previous 12 months. A -6.7% reduction.
9
Page 112
Figure 5: State/Regina based crime
(Source: CRIS via MetStats)
Since the LPM went live there have been 3,949 fewer state TNOs, a fall of 5.5%. These crimes
are predominantly police generated such as drugs possession, going equipped etc. They are
often referred to as police proactivity. These reductions question whether such proactivity is
required to reduce crime as crime has reduced against a backdrop of reduced proactivity but
increased problem solving and prevention activity under the LPM.
Figure 6: MOPAC 7 Crimes per month
(Source: CRIS via MetStats)
Since the LPM came in, there have been 28,361 fewer MOPAC 7 crimes. A reduction of 7.6%.
10
Page 113
Despite these successes there has been growing concern from local and pan-London
community and political stakeholders that neighbourhood policing is less engaged and present
in neighbourhoods than under the previous Safer Neighbourhood Team structure of 1
sergeant, 2 constables and 3 PCSOs per London ward, commonly referred to nationally as
the 1:2:3 model.
The 1:2:3 model was developed at a time of national prosperity within policing and the primary
focus was community and stakeholder engagement. Stakeholder management was delivered
well under the 1:2:3 model with teams receiving strong community and political support
however, crime reduction was varied with ASB and crime rates significantly higher than post
implementation of Neighbourhood Policing. See Figure 7.
Figure 7: TNOs shown against Neighbourhood Delivery Models between April 2010 and June 2014
(Source: CRIS via MetStats)
11
Page 114
Historical Context of Neighbourhoods Visibility
Public feedback indicates concern about police visibility within neighbourhoods. In order to
understand this it is important to look at the context of visibility and the difference between the
traditional, well known and recognised, 1:2:3 Safer Neighbourhood model operated by the
MPS for 9 years between 2004 and 2013 and the current LPM structure of Neighbourhood
Policing.
Despite the 138% uplift of officers into neighbourhood policing, the move to a single Dedicated
Ward Officer (DWO) with a single dedicated ward PCSO represents a 77% reduction in ward
based neighbourhood policing when compared to the 1:2:3 model. Currently there are 1258
personnel, 629 constables and 629 PCSOs, who are ring-fenced and dedicated to ward based
policing across the metropolis. Under the 1:2:3 model there was a total of 3774 personnel,
comprising of 629 sergeants, 1258 constables and 1887 PCSOs who were all ring-fenced
There has been a significant increase in the number of police officers within Neighbourhood
Policing. Before the LPM came into being there were 1,887 police officers within the Safer
Neighbourhood environment. Following implementation of the LPM this number has risen to
4,466 police officers with 4,500 being the establishment figure, a significant increase in
warranted officers, which is illustrated in figure 9 below;
12
Page 115
In terms of overall resources allocated to Neighbourhood Policing, this is higher than it has
ever been with July 2014 showing just over 6,000 personnel in neighbourhood policing
exceeding the 5,724 establishment figure. Figure 10 disaggregates Neighbourhood Policing
staffing numbers pre LPM and currently. A healthy growth can clearly be seen.
Figure 10: Total staffing comparison – Pre LPM SNTs vs Neighbourhoods 2014
Pre LPM SNT Total Staffing
July 2014 Neighbourhood Staffing
PCSO – 1,887
PCSO - 1,258
PC -
1,258
PC -
3,641
PS -
629
PS -
499
*plus designated DS & Insp posts
(Source: Metchange)
The 1:2:3 model was well branded and was well supported by community and political
stakeholders alike. It was fundamentally designed to deliver engagement across London’s
communities and the roles and responsibilities were distinctly different. Enhanced
Performance in the Community (EPIC) data, at Figure 11 & 12 illustrates that the primary roles
expected under the 1:2:3 model were engagement activities such as ward meetings, surgeries
and leaflet drops. Activity reflective of crime fighting principles such as crime investigation and
problem solving were limited, and despite its external popularity, crime was higher (see Figure
7)
13
Page 116
Figure 11: Safer Neighbourhood Team EPIC Data - Action Tracker
Figure 12: Safer Neighbourhood Team EPIC Data Action Tracker (Detail of Non-Core Policing - Blue Area from
Fig 11)
(Source: EPIC Data)
14
Page 117
Although the LPM has allocated 2,600 additional police officers to Neighbourhood Policing,
with a greater ability to flex resources, to realise the crime and ASB reduction, and respond
effectively to community concerns, it has at the same time allocated additional functionality
previously undertaken elsewhere. Figure 13 illustrates the additional policing activity which is
now being undertaken by neighbourhood officers which was not a function of resources under
the 1:2:3 model.
The LPM Detailed Design Document version 6.8.2 outlines the development of the LPM
modelling process from conception to implementation.
The key design principles which
underpinned the uplift in roles and responsibilities are at Appendix B.
15
Page 118
16
Page 119
Neighbourhood Resourcing
Student Officers
One of the earliest challenges to the success of the LPM was achieving the 2015 police officer
modelled figures of 4,500. Tranche 1 went live with a c.5-10% vacancy factor and Tranche 2
with a c.10% vacancy factor. Full establishment has only very recently been achieved.
However, this in itself has proved complex to manage as large pockets of vacancies within
Neighbourhood Policing have now been filled with student officers who require training and
support through coached patrols.
As of July 2014 student constable numbers within
Neighbourhoods ranged from 18% - 48% across individual boroughs, with 32% being the MPS
average. The overall MPS service mix within Neighbourhoods is illustrated at figure 14 which
although showing a balance across service bands reflects the inexperience of the officer
workforce with just under 50% having up to 4 years’ service. TP has recently undertaken a
review of coached patrol and currently there is no evidence to require alterations to it.
Figure 14: Service bands of officers within neighbourhoods
–
(Source: Metchange/HR)
Figure 15 below illustrates the increase in student constable numbers in Neighbourhoods since
Tranche 1 implementation in June 2013. It highlights a steady increase in PC numbers in
Neighbourhoods, provided by the increase in recruit numbers. There is no target strength for
probationers in Neighbourhoods as they are all posted into Neighbourhoods directly from initial
training as per the Local Policing Model. Conversely, there has been a decrease in the number
of PCSOs in Neighbourhoods. This can be attributed to the requirement for a reduction in
17
Page 120
PCSO posts to the current neighbourhood policing model - an approximate 33% reduction in
PCSOs (c.1900-1260 respectively.)
Figure 15: Volume and ratio of student officers within neighbourhoods
(Source: Metchange/HR)
Restricted and Recuperative Officers
Restricted and recuperative figures vary considerably across the seven business groups with
the current average for TP being 3.5% for restricted officers and 3.1% for recuperative officers.
This ranks TP, 2/7 and 3/7 respectively despite the fact that changes under Metchange mean
that its ability to deploy such staff have diminished as a higher proportion of roles require
operational front line deployment. As of July 2014, there were 131 restricted police officers
and 244 police officers on recuperative duties posted to Neighbourhood teams. This equates
to 8% of the Neighbourhood workforce. There were also 60 PCSOs within Neighbourhoods
that are on recuperative duties.
Recommendation 1
(a) HR to develop a corporate strategy for the placement of restricted officers
through workforce planning based on deployability commencing with
neighbourhood officers
(b) HR to review recuperative and restricted PCSOs as front line patrol is core to
their employment.
18
Page 121
Demand/Abstractions
There are a number of functions within the neighbourhood policing strand of the LPM which
are required but which impact on the opportunities for officers to be visible within the 108 MPS
Neighbourhoods. These are;
•
Investigation of neighbourhood crime
•
Appointment Cars
•
E graded calls
•
Hospital guards, crime scene management, custody constant watches.
•
Aid
The above are all additional functions which were not previously undertaken within
neighbourhoods under the 1:2:3 model. A 30% patrol factor has been modelled into ERPT.
Despite pre-LPM demand modelling being undertaken and resources being reallocated to
neighbourhoods from ERPT and CID, it is clear that the additional functions are placing
considerable pressure on resources, impacting on community visibility.
The movement of these areas of responsibility into the Neighbourhood portfolio has brought
with it a greater demand than anticipated but it has enabled a 30% patrol factor for ERPTs to
be maintained.
In order to understand the impact of these additional responsibilities on the ability of
neighbourhood officers to be visible it is relevant to consider the history, context and
volumetrics.
19
Page 122
Investigation of Neighbourhood Crime
A change to Neighbourhood policing has been the responsibility for managing all
Neighbourhood crime. These crime types were previously referred to as Beat crimes and are
low level, high volume crimes that require investigation but do not require the additional skill
of a detective.
The LPM was predicated on a desire for neighbourhood officers to have greater ownership of
the end to end process for investigating neighbourhood crime, contact with local victims and
knowledge of local offenders. Recent analysis of the Victims Code of Practice indices shows
that performance in this area has not changed however detections have reduced slightly from
18% in 2012 to 17% in 2014. Work is ongoing regarding improving investigations skills and
processes.
Prior to the current model Beat crimes were dealt with by a Beat Crimes Unit managed by the
CID portfolio. These units were staffed by uniform officers and carried high caseloads and
provided an entry point into the CID as a career pathway. With the current pressures on
neighbourhood officers borough commanders were consulted with regard to their views as to
whether re-establishing these units would be a preference. Feedback was varied as illustrated
at figure 16.
Figure 16: Beat Crime Unit research
(Source: E-mail survey of BOCU Commanders – September 2014)
20
Page 123
Those against felt that such a move would be regressive as the current model has led to a
fundamental shift in the responsibility and accountability of neighbourhood crimes which
should be a fundamental principle of Neighbourhood Policing. That said most felt that the roles
and responsibilities of neighbourhood policing needed to be rationalised in order to create time
to ensure prompt and effective investigations are undertaken. Many felt that officers are getting
greater investigative experience and that there is greater accountability to the communities
they serve. Retaining investigations is also aiding a greater understanding of the local crime
picture which facilitates more effective problem solving and greater contact locally.
Those against felt neighbourhoods were struggling to keep abreast of investigations despite
the Detective Sergeant and Detective Constable support within the model mainly due to
shortages in those roles.
The investigation of neighbourhood crime by neighbourhood officers is a cultural shift but one
which uplifts the investigative skills of officers. This model is still relatively new and there is
clear evidence from Borough Commanders that performance in this area is improving. The
most significant challenge inhibiting neighbourhood officers’ ability to investigate crime in a
timely manner is the varied abstractions which this paper addresses. The case is not made to
reintroduce a beat crimes unit.
The LPM detailed design model was predicated on 40% of crime being allocated for secondary
investigation. Figure 17 illustrates that over 59% of crime is currently allocated for secondary
investigation. What is also significant is that theft and violence offences (the two biggest
volume contributor offence categories to crime levels) are now allocated for secondary
investigation at a greater rate than pre LPM. This is in contradiction to a projected reduction
in allocation as envisaged by LPM system modelling with the resultant impact being a
reduction in Neighbourhood visibility and resources.
The growth of crime investigations within neighbourhoods is significant when balanced against
abstractions and additional functions. The types and volume of their investigations are
illustrated at figure 18. What is immediately apparent is the number of serious wounding, ABH
and burglary investigations being investigated by neighbourhoods. This is outside of the LPM
blueprint and not something which neighbourhood policing teams were resourced for.
21
Page 124
Figure 17: Crimes allocated for secondary investigation April – August 2013 against April –
August 2014. Note, theft & handling offence and violence against person offence categories are
the largest volume contributors.
Both showing an increases in allocation.
Total offence
allocation has risen from 52.1% in 2012 to 59.2% in 2014. NB: More serious/complex crime are
allocated to CID for secondary investigation.
(Source: CRIS data by MetHQ Portfolio & Planning)
22
Page 125
Figure 18 (Source: CRIS data by MetHQ Portfolio & Planning)
23
Page 126
Recommendation 2
Neighbourhood teams to have full establishment of detectives as per blueprint to
ensure effective leadership of investigations in light of the student officer numbers.
Recommendation 3(a)
All actual bodily harm (ABH) offences to be investigated by CID. This will reduce an
additional area of demand on SN and will allow officers to be more visible in their
Neighbourhoods.
Recommendation 3(b)
All offences to be allocated as per the LPM blueprint - local circumstances to be
considered by Borough Commander in liaison with Area Commander.
Recommendation 4
Investigative workloads for neighbourhoods and local CID to be revisited and demand
modeled.
Recommendation 5
Demand analysis to be undertaken to consider the 60% secondary investigation rate.
Recommendation 6
No reintroduction of Beat Crimes Units.
24
Page 127
Appointment cars and E graded calls
Appointment cars were historically developed to improve the service delivery to callers by
offering a scheduled appointment time to attend outside of charter times, they are categorized
as ‘Extended’ or ‘E’ calls. This formed part of the corporate strategy to improve customer
satisfaction. Pre-LPM appointment cars were staffed by ERPT officers and an early and late
car was deployed requiring 64 officers a day pan-London. Post-LPM implementation,
deployment has grown to cover two shifts for each of the 108 Neighbourhoods. This required
216 staff, an uplift of 237%. Officers undertaking this role must be drivers and therefore due to
the high volumes of student constables within neighbourhoods this has virtually become a
regular posting for experienced staff in some areas.
The volume of allocated appointments has significantly grown across all Boroughs post-LPM
implementation by 38% as illustrated in figure 19. However only around 68% of available
appointment capacity is utilised, plus with Neighbourhood Officers now used to crew
appointment cars there is an impact on community engagement and visibility. There is no
clear explanation to account for this growth in appointment volume although what is evident is
that ’S’ graded response calls have equally increased by 16% as illustrated in Figure 21.
Figure 19: Appointment car capacity and allocation pre and post-LPM implementation (9 month
period)
(Source: Met CCC data via Metchange)
25
Page 128
There is no evidence base available that demonstrates a benefit of transferring appointment
cars to a neighbourhood policing delivery model from the ERPT or indeed to demonstrate that
the ERPT delivery model was ineffective.
In considering where best to site the responsibility of appointments an option is to use the 30%
patrol capacity of ERPT (data at figures 4&5 questions any direct correlation between
proactivity and crime reduction) and return the appointment car function and responsibility to
ERPT. Data from figure 19 suggests that ERPTs could return to pre LPM resourcing levels
for appointment cars and efficiently cover the post LPM volume of allocated appointments – a
94% capacity to allocation efficiency against the current 68%.
ERPTs performance for
response to I & S call incidents exceeds charter expectations as illustrated in figures 20 & 21.
Figure 20: Number of I incidents per month against incidents attended within 15 minutes since
2010. Very gradual rising trend.
Volume of I graded incidents per month since 2010
(Source: CAD via MetStats)
26
Page 129
Figure 21: Number of S incidents per month against incidents attended within 60 minutes since
2010. Significant increasing trend.
Volume of S graded incidents per month since 2010
S calls within 60 mins
(Source: CAD via MetStats)
Hospital Guards, Crime Scene Guarding & Custody Constant Watch
As part of the Local Policing Model structure, Neighbourhood Officers were given the
responsibility to resource hospital guards, crime scenes & constant watches in custody in an
effort to release ERPT officers from incidents following the initial first hour. This has had an
operational impact on the visibility of neighbourhood officers. Current command and control
systems do not permit comprehensive quantitative analysis of the impact of such duties, or
other similar duties such as assisting other agencies with mental health assessments (another
task allocated primarily to Neighbourhoods).
Bespoke research undertaken during the week commencing Monday 8th September has
established an hourly average of 52.8 officers tasked with guarding prisoners in hospital, crime
scene preservation and custody constant watches across the MPS during the week analysed.
This is a conservative figure and the reality is probably higher due to data collection challenges.
Figure 22 tracks the number of officers assigned to such duties each hour as the week
progresses with the average displayed in red. It is clear from the data that such duties are a
27
Page 130
constant requirement of operational policing and common feature on every BOCU. There
does not appear to be any evidence base or demand modelling as to why such tasks were
allocated exclusively to Neighbourhoods Policing under the LPM.
This has caused an
undesirable silo effect.
The individual decisions around deployment of officers to such tasks should be left to borough
leadership on an hour by hour basis to make best use of resources. Primacy for hospital
guards, crime scene preservation and constant watches in custody should not primarily be a
task for Neighbourhoods. Many boroughs have already deviated from the blueprint and are
tasking ERPTs when deemed appropriate to these tasks.
Figure 22: Number of officers tasked with hospital guard, crime scene preservation or custody
constant watches across the MPS over week commencing 8th September.
(Source: Survey of BOCU GPCs conducted week commencing 8th September)
28
Page 131
Recommendation 7
30% patrol time for ERPT to be utilised for increased functions.
Recommendation 8
‘E’ calls to be a function and responsibility of the nearest available unit regardless of
portfolio.
Recommendation 9
Appointment cars to be a responsibility of the ERPT.
Recommendation 10
Hospital guards, constant watches and crime scene preservation task primacy to be
removed from Neighbourhoods and moved to ERPT (with discretional use of
Neighbourhood officers when deemed operationally necessary by BOCU leadership)
Recommendation 11
E graded incidents & appointment purpose, demand and use to be reviewed using
systems analysis, to ensure service users have increased prospect of resolution to an
enquiry at time of initial call.
29
Page 132
Aid
Historically neighbourhood officers under the 1:2:3 model were ring fenced from aid. DWOs
are ring fenced under the LPM albeit there have been anecdotal examples where they have
been utilised for central aid or to backfill skills and to maintain minimum strengths on ERPTs.
Regrettably this has led to broken promises to attend community meetings and functions which
has raised concern in some areas amongst key stakeholders. This position is subject of
scrutiny by all Boroughs and TP COG. Steps have already been implemented to prevent
abstractions of DWOs.
Recommendation 12
DWOs to remain ring fenced except for NYE and Notting Hill Carnival operations. This
should be subject of audit and performance reporting.
Aid remains a significant challenge for TP and in particular for Neighbourhood policing and it
will be considered in greater detail within phase 2. TP complete the majority of aid with the
exception of units such as TSG, mounted etc. whose requirement is predicated on skillset.
Figure 23 shows the spread of uniformed officers at constable, sergeant and Inspector level
across business groups. Many of the uniformed officers within other business groups are not
used for aid and although it is recognised that some are on restricted or recuperative duties
there are those who are fully fit for operational duties. The impact of aid, particularly on
neighbourhood policing, would be less within TP if the entire pool of available uniformed
officers were considered for aid warnings, pan London.
In addition, as corporate structural change continues and functions are transferred away from
TP and into other business groups, TP naturally lose the associated officers, many of whom
undertook aid duties previously. The impact of this should be considered within change
programmes.
The use of uniformed officers across business groups for corporate aid
demands through cross business group resource management must be reconsidered. Good
practice of this was delivered during the 2011 disorder when 6,000 non TP officers were
mobilised for front line duties.
30
Page 133
Figure 23: Spread of Uniformed PC, PS & Inspector ranks across the MPS. Blue shaded are
BOCU based uniformed officers.
(Source: MetHR)
Figure 24: Tranche 1 & Tranche 2 Aid, Sickness and total abstractions pre and post LPM –
CARMS data
Tranche 1
Tranche 2
(Source: MetHR via Metchange)
31
Page 134
Figure 25: TP distribution of Aid on BOCUs
(Source: CARMS via Metchange)
Abstractions
A small number of neighbourhood officers in some Boroughs have been allocated specific
responsibilities that were outside the original model. Borough Commanders were given a 3%
"flex" under LPM to meet particular local needs. Whilst many of the roles in fig 26 clearly
directly support and enhance the work of neighbourhoods these should now be reviewed by
Area Commanders to ensure appropriate resource usage.
Figure 26: Breakdown of the 203 Neighbourhood Officers outside of core role
(Source: Metchange research)
32
Page 135
A further abstraction for neighbourhood officers is the requirement to backfill core functions in
other areas such as ERPT & GPC. During August 2014 there were 2,430 tours of duty by
Neighbourhood PC's to backfill ERPTs. Currently the planning of this is undertaken by
resourcing hubs and is undertaken on a geographic basis. In practice this means that if a
borough ERPT is under minimum strength neighbourhood officers will be abstracted to fulfil
this posting even though the neighbouring Borough ERPT may be exceeding its minimum
strengths. There would be a significant benefit of a more holistic approach to resource
management.
Recommendation 13
Patrol and operational functions within Neighbourhoods should be conducted in
uniform, on foot, by cycle or public transport. A governance framework for this to be
developed - local circumstances to be considered by Area Commander in liaison with
Borough Commander.
Recommendation 14
Variations to the LPM in Neighbourhood policing roles as illustrated in figure 26 to be
reviewed by Area Commanders.
Recommendation 15
Resource hubs to backfill core posts using officers from across geographic & business
group boundaries.
33
Page 136
Shift Pattern
Following concerns from borough command teams, officers and the Police Federation around
the neighbourhood shift pattern TP commissioned a review. The purpose of this review was
to establish whether the shift pattern is fit for purpose in meeting demand and whether
adjustments to the pattern could be made to promote a better work/life balance. The review
was not primarily commissioned to consider the functions of staff deployed within
neighbourhood policing.
Neighbourhood officers do not work the 2x2x2 shift pattern which is operated by ERPT but one
which provides core coverage between 0800-midnight Sunday to Wednesday and 08000200
Thursday to Saturday to reflect operational demand. Boroughs were provided with flexibility to
extend shifts to reflect night time economy, alcohol and VWI issues which some elected to do.
In many ways the current Neighbourhood shift pattern was the first time the MPS has
implemented an intelligent shift pattern which reflects demand and places officers on duty at
an optimal time to reduce and detect crime and ASB and be visible within the night time
economy.
Demand modelling for the Neighbourhood shift pattern was based on CAD data and did not
take into consideration the totality of roles and responsibilities expected from neighbourhood
officers, some previously the responsibility of ERPTs and more suited to a 24/7 response
structure. In addition it did not consider the volumetrics for community visibility and
engagement, completed well under the 1:2:3 model on an 8-4pm shift pattern.
The recent shift review considered current neighbourhood demand from CAD ‘E’ calls, the
appointment car, ASB and crime demand and aid requirements and held extensive workshops
with staff employed within neighbourhoods.
The recent shift review did not consider a change in roles and responsibilities for
Neighbourhood officers or placing the Dedicated Ward Officers on a separate shift pattern as
this was not in scope. The review considered moving neighbourhood officers onto a 2x2x2
shift pattern of earlies, days and lates. This would be a popular pattern with staff as it would
provide a much better work/life balance. However, this pattern is predicated on equitable work
demand 24/7 which figure 16 clearly illustrates is not the case and reduces the late coverage
albeit variants could be included to reflect night and daytime economy issues. It could however
deliver efficiency savings c£794k-£1.95m from the reduction in unsociable hour payments.
However, it is questionable whether this option deals with neighbourhood demand in terms of
34
Page 137
the spectrum of roles and responsibilities.
A variant of the 2,2,2 might be capable of
development that better balances needs.
The current shift pattern is clearly challenging to officers and impacts significantly on their
work/life balance and a change should not be ruled out. However, in order to ensure effective
change the shift review should be revisited to consider a separate DWO roster, as a separate
DWO shift pattern would enable greater community visibility and enable promises of
attendance at key community meetings to be delivered. The review should also reconsider the
neighbourhood shift pattern against demand analysis once the roles and responsibilities of
neighbourhoods are confirmed.
Recommendation 16
Neighbourhood shift review to be revisited to consider a separate DWO roster to
enhance visibility and deliver on engagement promises such as ward meetings.
Recommendation 17
Neighbourhood shift review to reconsider the neighbourhood policing roster against
the revised roles and responsibilities maximizing visibility. A new shift pattern to be
consulted upon with the intention of implementation by summer 2015
35
Page 138
Ward Demand
Prior to the introduction of the LPM some Boroughs developed an operating model to enhance
policing of some wards that received an additional three PCSOs. These wards were not
identified through a threat, risk, harm matrix but were identified as having a population above
14,000 residents.
In assessing whether visibility could be achieved through an up lift in DWO’s to achieve an
enhanced delivery model, analysis was undertaken to establish the top 100 challenged wards
across the MPS. The parameters used were ASB and MOPAC 7 offences. This data was
unweighted and each ward was then afforded an individual position within each measured
area and an overall position having combined all results. Unlike the historical enhanced model
population was not a factor.
Figure 27 illustrates the MPS top 100 wards in red whilst the orange denotes the top 5 within
each Borough.
Figure 27: MPS Area map of Top 100 challenged wards (red) compared to borough Top 5 (orange)
(Source: CAD and CRIS)
36
Page 139
There are a number of Top 100 wards that abut at least one other top 100 ward. A number of
these wards also sit within the same Neighbourhood. The current neighbourhood delivery
model is designed to enable neighbourhood Inspectors to flex resources and therefore these
wards would already receive enhanced neighbourhood policing, presence and problem
solving. Enhancing police numbers within these wards too far could be inflexible and
undermine the neighbourhood inspector’s ability to direct resources to the location/issue of
highest priority in a dynamic and intelligence led manner. However the accessibility of the
public to their DWO in these particularly high demand wards should be considered.
Recommendation 18
DWO numbers to be reviewed within the top 100 challenged wards.
37
Page 140
Engagement & Presence
Engagement across London’s communities is led by a dedicated ACPO officer. Commander
Chishty is leading the public engagement programme.
The strategic intentions of this
programme are:
•
To improve public confidence and community engagement
•
To focus activity on the emerging themes from the listening campaign to improve
community engagement that is integrated into the borough confidence plans
•
To focus activity on the clusters with the lowest confidence
•
To empower boroughs to take ownership and responsibility to develop their confidence
plans based on the drivers to improve public confidence
•
To maximise partnership and community engagement, leading to sustainable
relationships to empower and conduct joint problem solving
•
To maximise the local media to ensure that the community are involved and informed
of the response to the themes
•
Ward profiles are regularly updated to ensure that the identification of new communities
and engagement with a purpose is a continuous process, and they are available for all
the MPS
There are opportunities to enhance police presence within communities using the broader
policing family in particular volunteers such as the Met Special Constabulary (MSC) and
Volunteer Police Cadets (VPC) and Mounted Police.
Mounted Police
Academic research by Oxford University, commissioned by the national ACPO lead for
Mounted policing, suggests that the presence of police horses within communities provides
significant police visibility. The MPS was part of the academic study and SCO22 are keen to
progress this by identifying named horses for specific London wards and a neighbourhood
patrol strategy.
Metropolitan Special Constabulary
TP recently commissioned a review of the operational strategy of the MSC. The MSC structure
was changed during 2013 and now has an independent operating structure overseen by a
Chief Officer who reports directly to ACTP. The ongoing pressure to restructure to an
affordable delivery model presents an opportunity to reconsider the delivery model of the MSC
38
Page 141
and make a stronger link to neighbourhood policing with resources being aligned to wards and
schools to complement and enhance the neighbourhood police structure.
Volunteer Police Cadets
Police cadets are a valuable asset in terms of the engagement and prevention work they
currently undertake which is exceptionally productive. As with the MSC there is an opportunity
to reconsider the delivery model of the cadets to align them with the neighbourhood policing
model and enhancing their visibility within schools and communities.
Recommendation 19
Review of the Metropolitan Special Constabulary (MSC) to ensure alignment of
resources with neighbourhood policing delivery model to enhance police presence
within communities.
Recommendation 20
Public engagement programme review and develop Volunteer Police Cadet structure to
complement neighbourhood policing delivery model.
39
Page 142
Neighbourhood Policing Brand
The neighbourhood delivery model remains branded as ‘Safer Neighbourhoods’ on the MPS
website but internally the Neighbourhood Policing brand is confusing with it being referred to
as neighbourhood policing, safer neighbourhoods, local policing teams to name a few listed
on internal publications.
Academic research demonstrates that branding is critical and goes way beyond just a logo or
graphic. Branding is about the customer experience, the logo, the website, social media
experiences and to the way contact is experienced by people. It could be argued that the brand
is the way you are perceived which is intrinsically linked to confidence. A brand should cascade
a clear message in order that people, communities, know what to expect.
Neighbourhood Policing is at the core policing yet our brand, when viewed externally, is
unclear and a hybrid of the old and new neighbourhood policing models with outdated
information.
Figure 28 is reflective of the Neighbourhood Policing brand currently on the MPS website.
Figure 28: Screenshots of current external SNT website.
(Source: MPS website September 2014)
40
Page 143
Neighbourhood Inspectors were a key part of the LPM design with a view to make them a
visible local commander who communities would know. There is evidence that abstractions
amount to well over 10% of Neighbourhood Inspector duties, with 1,061 Duty Officer shifts and
over 500 Aid shifts performed by these Inspectors between 1st June and 31st August this year.
This will have affected the abilities of these Inspectors to fulfil visible leadership as designed
by the LPM. A review should be conducted to look at the workload and abstractions of the
108 Neighbourhood Inspectors including the feasibility of ring fencing them from Aid and
reducing the impact of other abstractions
Recommendation 21
For consistency neighbourhood teams are to be known as Safer Neighbourhood Teams
across London.
Recommendation 22
Communication, marketing and branding strategy for Neighbourhood Policing to be
further developed in collaboration with the Directorate of Media and Communications
(DMC) to reflect the breadth of staff delivering the neighbourhood roles and
responsibilities.
Recommendation 23
Review and reality check Neighbourhood Inspector role, including feasibility and options
of ring fencing from Aid and other abstractions.
41
Page 144
Neighbourhood Policing Commitments
Feedback at both MOPAC and Commissioner led roadshows has consistently been focused
on the visibility of dedicated ward officers and their presence at community venues, events
and ward panel meetings. Earlier chapters illustrate the impact of the shift pattern in relation
to dedicated ward officers and recommendations have been made to address this.
The roles and responsibilities of both dedicated ward officers and neighbourhood officers are
outlined within the detailed design document. However, it is clear that visibility, trust and
confidence and presence within communities could be improved through clear neighbourhood
commitments which are outlined below.
Communities can contact and develop relationships and trust through a named officer at key
community locations, therefore:
•
Every school in London will have a named Neighbourhood Officer who will attend at
least twice a month and be known and engage with staff and students.
•
Every faith premises will have a named Neighbourhood Officer who will attend monthly
and be known and engage with faith communities.
•
Every hospital will have a named Neighbourhood Officer who will attend twice a month.
They will be known to staff and assist with problem solving and crime reduction.
•
Metropolitan Special Constabulary Officers will be aligned to Neighbourhood Policing.
They will be members of the community working within the community.
•
Probationary constables will serve a minimum of six months of their probation within a
Neighbourhood to understand the needs of local communities.
Neighbourhood Inspectors are police leaders within their neighbourhood. They engage with
community leaders and local service providers to develop strong working relationships to build
trust and increase confidence and satisfaction in neighbourhood policing. They are committed
to:
Attending a meeting with every primary and secondary school head each term.
•
Attending faith forum meetings as required.
•
A minimum tenure of 2 years.
42
Page 145
•
Attending Safer Neighbourhood Board meetings.
•
Ensuring quarterly newsletters from all wards and neighbourhoods.
•
Maintaining and growing KINs (Key individual networks).
•
Delivering weekly street briefings.
Dedicated Ward Officers and Dedicated Police Community Support Officers are the primary
contact for ward communities. They develop strong community relationships to build trust and
increase confidence and satisfaction in local policing and provide feedback to communities on
police activity. We will ensure that this happens through the following:
•
Every ward will have a named dedicated ward constable and community support officer
who are easy to identify and contact via the internet, email and telephone. They will be
the access point into policing services (other than 999 and 101).
•
They will acknowledge non-emergency community contact with neighbourhood officers
(not 999 and 101) within 24 hours, and provide an update within 5 working days around
police action.
•
Attending ward panel meetings and agreeing and reviewing local promises.
•
Staffing local contact points.
•
DWO’s will serve a minimum tenure of 2 years.
•
DWO’s will not be abstracted to fulfill other policing functions outside of their ward
except for significant annual events such as Trooping the Colour, Notting Hill Carnival
and New Year’s Eve celebrations.
43
Page 146
Future Implications
In considering the recommendations in this paper, Change Board members should be
cognisant of a number of ongoing areas of development that may potentially affect
Neighbourhood policing. Whilst it is difficult at this time to quantify the full impact of
implementation of any of these, they are highlighted as an indicative selection.
Target Operating Model (TOM)
The TOM is looking to design future organisation within future budget constraints, including a
projected reduction in funding to 2019/20. The TOM is also considering how services will be
delivered including a potential BCU model. It is envisaged that Neighbourhoods remain the
foundation of local policing but other services may well be delivered very differently.
Police Community Support Officers (PCSO) 2014/15
The MPS total PCSO strength at the end of July was 1,920, slightly below current target of
2,095. Work to re-distribute existing PCSO’s across the organisation continues. This will allow
the organisation to ensure that any vacancies are more evenly distributed, pending recruitment
to backfill the remaining vacancies subject to current discussions on our budget position this
year and into 2015/16 Recruitment activity is currently being scoped and would require circa
250 to 300 new starters to reach the target, but a decision will not be taken on whether to
activate recruitment until the conclusion of the current budget discussions.
Mobile Technology
Current pilots of tablets and body worn video are likely to change ways of working and
engaging with the public.
44
Page 147
Summary
Neighbourhood policing is fundamentally different today and therefore the debate surrounding
visibility is complex. To compare historical structures against the new in terms of visibility would
be an unequal and oversimplified debate.
Neighbourhood Policing has seen an increase of 2,600 police officers and their role has
expanded as shown in appendix C. The uplift in roles and responsibilities of neighbourhood
officers has created pressures which are impacting on workloads, officer availability and
policing presence and the recommendations in this paper seek to address these and should
be implemented through a strong governance framework.
Appendix D illustrates the hours required to deliver these additional roles and responsibilities
by neighbourhood officers. Although approximate data it estimates that these functions require
the equivalent of 1,199 full time officers to deliver.
Today’s enhanced neighbourhood policing is contributing to the significant crime and ASB
reductions that London is experiencing and as a result communities are much safer.
Neighbourhood Policing is more than the dedicated ward officers who are the face of
neighbourhoods. It is a team of people as illustrated below who are working in collaboration to
realise Safer Neighbourhoods, with DWOs & Neighbourhood Officers being those closest and
most visible to the public.
45
Page 148
Appendix A
Neighbourhood Policing Review 2014 Terms of Reference - AC King and Cmdr D’Orsi.
Aims
1. To identify actions that will address the public concern that SNTs are less available, visible
and responsive since the implementation of LPM
2. To maintain service standards to incidents.
3. To maintain MPS resilience to resource and respond to significant events and threats
appropriately and proportionately investigating crime.
Phase 1 – The data collection and review being undertaken during phase 1 will conclude at
the end of August. The focus is on:
• Officer numbers against blueprint
• Neighbourhood Policing remit and structure, with particular focus on DWO
• Causes of abstractions from neighbourhood policing and shift review
• Opportunities to increase visibility.
It is anticipated that Phase 1 will enable quick time recommendations for swift implementation
to ensure that:
• Neighbourhood posts are filled as intended.
• DWOs are enabled through effective resource management providing more visible dedicated
resource to local communities.
• The structure of DWOs meets the demand.
Phase 2 – This phase is dependent upon the findings from Phase 1. An anticipated completion
date is the end of October.
This phase will require collaboration with SC&O and will deliver recommendations to:
46
Page 149
a) Review AID levels and processes.
b) Identify opportunities to further enhance impact of SNTs and DWOs for local communities.
c) Review resource, skills and work demands on ERPTs and CID.
47
Page 150
Appendix B
48
Page 151
Appendix C
49
Page 152
Appendix D
To understand the scale of the resourcing implications of the various tasks allocated to
Neighbourhoods, as prescribed by the LPM, the following information has been extrapolated
utilising staff hours based around a constables 2,024 hour work year. It should be
understood that these are approximations to understand the scale of the issue. Shifts of eight
hours have been used (which is shorter than many actual shifts) and overtime has not been
considered. It is estimated that these are conservative figures.
Crime Investigation
93,396 neighbourhood crimes allocated to Neighbourhoods per year. If 3 hours are allocated
to each crime for investigation this equates to 280,188 staff hours. This is the equivalent of
138.4 officers a year working permanently and solely on criminal investigations (does not
include annual leave, training or other abstractions).
Aid
102,558 tours of aid per year. If 8 hours is allocated to each tour of duty this equates to
820,464 staff hours. This is the equivalent of 405.4 officers per year permanently and solely
performing Aid duty (does not include annual leave, training or other abstractions).
Backfilling ERPT
19,440 tours of duty per year backfilling ERPT. If 8 hours is allocated to each tour this
equates to 155,520 hours a year. This is the equivalent of 76.83 officers per year
permanently and solely performing backfilling duties for ERPT (does not include annual
leave, training or other abstractions).
Appointment Cars
216 officers crewing appointment cars each day or 1,728 staff hours. This equates to
630,720 staff hours per year. This is the equivalent of 311.6 officers per year permanently
and solely crewing appointment cars (does not include annual leave, training and other
abstractions).
50
Page 153
Hospital Guards, Crime Scene & Custody Constant Watches
53 officers on average per hour performing guard duties. This equates to 8,904 hours per
week or 463,008 hours per year. This is the equivalent of 228.8 officers per year
permanently and solely performing guard duties (does not include annual leave, training and
other abstractions).
In summary the 5 tasks listed above require a resource level equivalent to 1,161 officers
each year.
51
Page 154
Glossary
2x2x2 –
Shift pattern currently worked by Emergency Response & Patrol
Officers. 2 early shifts, the 2 late shifts then 2 night shifts followed by 4
rest days.
ABH -
Actual Bodily Harm. An assault defined by section 47 of the Offences
against the Person Act 1861.
Aid -
When an officer is deployed away from his usual location of work to
resource events, operations or as part of a London wide response to
an issue. Examples include Notting Hill Carnival, football matches,
policing of protests, central London New Years Eve celebrations,
response to large scale disturbances, Trooping the Colour and so on.
CAD -
Computer Aided Despatch. Nearly every operational incident dealt with
by the MPS is entered into the CAD system resulting in a unique
electronic record with a unique reference number.
CID –
Criminal Investigation Department. The overarching term describing
the investigative units that deal with more serious and complex crime.
Mainly staffed by detectives.
COG -
Chief Officer Group. Meeting of senior officers at and above the rank
of Commander.
CRIS –
Crime Recording Information System. The electronic crime recording
system used to record notifiable offences and a few other types of
miscellaneous incidents.
Duty Officer -
Normally an Inspector who is responsible for overseeing live
operational policing on a borough 24 hours every day through shifts.
DWO –
Dedicated Ward Officer. Each London Borough has a PC and PCSO
who are dedicated and ring fenced to policing that ward.
52
Page 155
E grade incident -
Extended response. A CAD which does not require an emergency
response (I grade), or response within the hour (S grade).
Appointments are E grades, but not all E grades are appointments.
ERPT –
Emergency Response & Patrol Teams. Team of officers who cover
response policing 24 hours every day through shifts. Responsible for
responding to and dealing with emergencies (I grades) and calls
requiring a response within the hour (S grades).
I grade incident -
Immediate response. A CAD that requires an emergency response.
Officers should arrive at the incident as soon as possible, and no later
than 15 minutes after the call to police is connected to the MPS
control room.
MOPAC 7 -
The basket of 7 crime types which is the focus of MOPAC performance
measurement of the MPS and part of the 20:20:20 challenge.
Consists of Burglary, Robbery, Criminal Damage, Theft from Person,
Theft of Motor Vehicle, Theft from Motor Vehicle and Violence with
Injury offences.
PAS -
Public Attitude Survey. A quarterly survey of a sample of residents
from all London Boroughs tracking various attitudes towards the police
or the work and performance of the police.
S grade incident -
Significant response. A CAD that requires a response by a police
officer within the hour.
TNO -
Total Notifiable Offences. All criminal offences which police forces are
required to report to the Home Office as part of the national crime
statistics. For example, theft is a notifiable offence, whereas drunk and
disorderly is not.
USS -
User Satisfaction Survey. A survey of people who have used the
services of the MPS, generally as a result of being a victim of crime.
53
Page 156