Jim Alexander SVP Worldwide Services, Aria Systems #monetize15 ARIA SYSTEMS CONFIDENTIAL All Contents © 2015 Aria Systems Welcome #monetize15 ARIA SYSTEMS CONFIDENTIAL All Contents © 2015 Aria Systems Welcome Fun Facts From United States, Canada, Europe, Australia and New Zealand #monetize15 ARIA SYSTEMS CONFIDENTIAL All Contents © 2015 Aria Systems Fun Facts LOB 12% B2C 46% FIN 24% B2B IT 54% 64% Attendee profile #monetize15 ARIA SYSTEMS CONFIDENTIAL All Contents © 2015 Aria Systems What Else Was Contemplated? Cloud, Agile, Billing, Recurring Revenue Conference 2015 #monetize15 ARIA SYSTEMS CONFIDENTIAL All Contents © 2015 Aria Systems Why Monetize? Monetization \ˈmä-nə-ˌtīz also ˈmə-\ The process of converting or establishing something into legal tender Source: Wikipedia #monetize15 ARIA SYSTEMS CONFIDENTIAL All Contents © 2015 Aria Systems Why Monetize? Monetization \ˈmä-nə-ˌtīz also ˈmə-\ To convert any event, object or transaction into a form of currency or something with transferable value #monetize15 ARIA SYSTEMS CONFIDENTIAL All Contents © 2015 Aria Systems Cloud-based Active Monetization Platform Active Orchestration of Revenue Moments Workflow Events Provisioning Services Product Management Customer Management Billing Management Financial Management • Dynamic Catalog • Flexible Pricing • Promotions • Entitlements • Parent / Child • Customer History • Agile Billing • Secure Payments • Dunning • MRR / ARR • Rev Rec • GL Integration Platform APIs – Connectors – SDKs CRM / Portals / Apps Service Provisioning #monetize15 Payment Processors ARIA SYSTEMS CONFIDENTIAL Financials All Contents © 2015 Aria Systems Widest Range of Monetization Models BASIC FLAT-RATE SUBSCRIPTION • • • • Geographies Currencies Markets Monthly Quarterly Annually Custom Multiple Sales Models Contract Changes IRREGULAR • • • • One time Binge consumption Activation fees Cancellation fees Packaging, Promotions, Bundles #monetize15 USAGE / CONSUMPTION ARIA SYSTEMS CONFIDENTIAL Discounts, Credits, Exemptions All Contents © 2015 Aria Systems • • • • • • • Minimum Flat rate Standard tiered Volume tiered Flat rate tiered High water mark Accumulated pooling • Threshold • • • • • • • • Rollover Family plans Overage Pay-as-you-go Time based Surcharge Rated/mediated Combinations Business Practices and Policies Embedded with Monetization Models Explosion of Revenue Moments “ Approaching Renewal Date Every connection is an opportunity to delight or frustrate a customer Customer Inquiry (Phone): Change Payment Card ” Customer Upgrades Mid-cycle Customer Charged Overage Text Alert: Reached 90% of Plan Payment Not Received Pro-rate for Mid-cycle Upgrade Degrade Customer Entitlement for Late Payment – Pitney Bowes Service Rep Offers Upgrade Welcome Email Sent Invoice Generated Service Purchased Credit Card Processed Exceed Consumption Limit Provisioning: Begin Service Dunning: Stop Service Customer Inquiry (Web): Adjust Service Parameters Customer Lifetime Value #monetize15 ARIA SYSTEMS CONFIDENTIAL Provisioning: Service Upgraded Mid-cycle All Contents © 2015 Aria Systems Credit Card Expires Monetize Agenda, Day 1 – Learn Track 1 Aria for IT Track 2 Aria for Fin Ops • Overview of Product Catalog, Promotions and Monetization Models • Day in the Life of an Account BREAK • Improve Collections: An Overview of Aria Dunning • Greater Agility: Overview of New Enhanced Object Mode • Financial Management Capabilities and Roadmap • Administration Techniques for Running Aria Day-to-Day LUNCH BREAK LUNCH • Introduction to Aria Workflow • Aria for Salesforce Updates: Empowering Sales and Support • Best Practices for Usage-based Services • Business Intelligence and Reporting Capabilities BREAK BREAK • Agile Billing: Configuring Invoices, Statements and Processes • Optimize Payment Processing: Updates and Tips to Improve Collections • Aria Panel & Open Q&A followed by networking • Reception followed by Dinner #monetize15 ARIA SYSTEMS CONFIDENTIAL All Contents © 2015 Aria Systems Monetize Agenda, Day 2 – Grow MORNING AFTERNOON • Aria perspective • MGI’s Andrew Dailey provides outlook and success imperatives • Investments, industry outlook and trends #monetize15 ARIA SYSTEMS CONFIDENTIAL • Consultant knowledge share • Customer provide lessons learned, and requirements for serving business • J.B. Wood from T.S.I.A. on moving from B2B to B4B, for better, more profitable relationships All Contents © 2015 Aria Systems Where You Need to Be You are Here Restrooms Track 1 #monetize15 Track 2 ARIA SYSTEMS CONFIDENTIAL All Contents © 2015 Aria Systems Wifi & Social Wi-Fi Social Network: RitzCarlton_CONFERENCE Hashtag: #Monetize15 Password: Monetize2015 LinkedIn Group: Monetize Conference #monetize15 Handle: @AriaSystemsInc ARIA SYSTEMS CONFIDENTIAL All Contents © 2015 Aria Systems Welcome #monetize15 ARIA SYSTEMS CONFIDENTIAL All Contents © 2015 Aria Systems
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