Jim Alexander
SVP Worldwide Services, Aria Systems
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ARIA SYSTEMS CONFIDENTIAL
All Contents © 2015 Aria Systems
Welcome
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ARIA SYSTEMS CONFIDENTIAL
All Contents © 2015 Aria Systems
Welcome
Fun Facts
From United States, Canada, Europe, Australia and New Zealand
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ARIA SYSTEMS CONFIDENTIAL
All Contents © 2015 Aria Systems
Fun Facts
LOB
12%
B2C
46%
FIN
24%
B2B
IT
54%
64%
Attendee profile
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ARIA SYSTEMS CONFIDENTIAL
All Contents © 2015 Aria Systems
What Else Was Contemplated?
Cloud, Agile, Billing, Recurring Revenue Conference
2015
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ARIA SYSTEMS CONFIDENTIAL
All Contents © 2015 Aria Systems
Why Monetize?
Monetization
\ˈmä-nə-ˌtīz also ˈmə-\
The process of converting or establishing something into legal tender
Source: Wikipedia
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ARIA SYSTEMS CONFIDENTIAL
All Contents © 2015 Aria Systems
Why Monetize?
Monetization
\ˈmä-nə-ˌtīz also ˈmə-\
To convert any event, object or transaction into a form of currency or
something with transferable value
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ARIA SYSTEMS CONFIDENTIAL
All Contents © 2015 Aria Systems
Cloud-based Active Monetization Platform
Active Orchestration of Revenue Moments
Workflow
Events
Provisioning
Services
Product
Management
Customer
Management
Billing
Management
Financial
Management
• Dynamic Catalog
• Flexible Pricing
• Promotions
• Entitlements
• Parent / Child
• Customer History
• Agile Billing
• Secure Payments
• Dunning
• MRR / ARR
• Rev Rec
• GL Integration
Platform APIs – Connectors – SDKs
CRM / Portals / Apps
Service Provisioning
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Payment Processors
ARIA SYSTEMS CONFIDENTIAL
Financials
All Contents © 2015 Aria Systems
Widest Range of Monetization Models
BASIC FLAT-RATE
SUBSCRIPTION
•
•
•
•
Geographies
Currencies
Markets
Monthly
Quarterly
Annually
Custom
Multiple
Sales
Models
Contract
Changes
IRREGULAR
•
•
•
•
One time
Binge consumption
Activation fees
Cancellation fees
Packaging,
Promotions,
Bundles
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USAGE / CONSUMPTION
ARIA SYSTEMS CONFIDENTIAL
Discounts,
Credits,
Exemptions
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•
•
•
•
•
•
•
Minimum
Flat rate
Standard tiered
Volume tiered
Flat rate tiered
High water mark
Accumulated
pooling
• Threshold
•
•
•
•
•
•
•
•
Rollover
Family plans
Overage
Pay-as-you-go
Time based
Surcharge
Rated/mediated
Combinations
Business Practices and
Policies Embedded with
Monetization Models
Explosion of Revenue Moments
“
Approaching
Renewal
Date
Every connection is an
opportunity to delight
or frustrate a customer
Customer Inquiry (Phone):
Change Payment Card
”
Customer
Upgrades
Mid-cycle
Customer
Charged
Overage
Text Alert:
Reached 90% of Plan
Payment
Not Received
Pro-rate
for Mid-cycle
Upgrade
Degrade
Customer Entitlement
for Late Payment
– Pitney Bowes
Service Rep
Offers Upgrade
Welcome
Email Sent
Invoice
Generated
Service
Purchased
Credit Card
Processed
Exceed
Consumption
Limit
Provisioning:
Begin Service
Dunning:
Stop Service
Customer Inquiry (Web):
Adjust Service Parameters
Customer Lifetime Value
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ARIA SYSTEMS CONFIDENTIAL
Provisioning:
Service Upgraded
Mid-cycle
All Contents © 2015 Aria Systems
Credit Card
Expires
Monetize Agenda, Day 1 – Learn
Track 1
Aria for IT
Track 2
Aria for Fin Ops
• Overview of Product Catalog, Promotions and
Monetization Models
• Day in the Life of an Account
BREAK
• Improve Collections: An Overview of Aria Dunning
• Greater Agility: Overview of New Enhanced Object Mode
• Financial Management Capabilities and Roadmap
• Administration Techniques for Running Aria Day-to-Day
LUNCH
BREAK
LUNCH
• Introduction to Aria Workflow
• Aria for Salesforce Updates: Empowering Sales
and Support
• Best Practices for Usage-based Services
• Business Intelligence and Reporting Capabilities
BREAK
BREAK
• Agile Billing: Configuring Invoices, Statements
and Processes
• Optimize Payment Processing: Updates and Tips
to Improve Collections
• Aria Panel & Open Q&A followed by networking
• Reception followed by Dinner
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ARIA SYSTEMS CONFIDENTIAL
All Contents © 2015 Aria Systems
Monetize Agenda, Day 2 – Grow
MORNING
AFTERNOON
• Aria perspective
• MGI’s Andrew Dailey provides outlook
and success imperatives
• Investments, industry outlook and
trends
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ARIA SYSTEMS CONFIDENTIAL
• Consultant knowledge share
• Customer provide lessons learned,
and requirements for serving business
• J.B. Wood from T.S.I.A. on moving
from B2B to B4B, for better, more
profitable relationships
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Where You Need to Be
You are
Here
Restrooms
Track 1
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Track 2
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Wifi & Social
Wi-Fi
Social
Network:
RitzCarlton_CONFERENCE
Hashtag: #Monetize15
Password:
Monetize2015
LinkedIn Group:
Monetize Conference
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Handle: @AriaSystemsInc
ARIA SYSTEMS CONFIDENTIAL
All Contents © 2015 Aria Systems
Welcome
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ARIA SYSTEMS CONFIDENTIAL
All Contents © 2015 Aria Systems