FAQ – GAM 2015 Where is Registration? Conference Registration is located: Copperleaf Rooms 1‒4, Aria Convention Center Sunday: 3:00 – 6:00 p.m. Monday: 6:30 – 9:30 a.m. Registration Desk 1A, Lower Level, Aria Convention Center Tuesday: 9:30 a.m. – 5:00 p.m. Wednesday: 7:00 – 11:45 p.m. Where is Speaker Registration? Located in the Speaker Ready Room, Bluethorn 5, Aria Convention Center Sunday: 3:00 – 6:00 p.m. Monday: 6:30 a.m. – 4:50 p.m. Tuesday: 7:00 a.m. – 5:00 p.m. Wednesday: 7:00 – 11:45 a.m. How can I get online? Hotel guests: Connecting to Aria Hotel Wi-Fi Select the Aria Wi-Fi network Open your browser, select “Hotel Guests” button Enter the room number and guest name Service option “Resort Fee” (no additional charge) At this point, you can purchase more bandwidth on a room charge by choosing another option Accept terms and conditions http://www.aria.com will open to confirm your connection Non Hotel Guests: Connecting to Aria Hotel Wi-Fi Select the Aria Wi-Fi network Open your browser, choose “Visitor Wi-Fi” Enter valid email address Accept terms and conditions http://www.aria.com will open to confirm connection How much does internet access cost? Internet access is complimentary in all Aria Resort and Casino GAM Conference meeting space. How do I work the GAM Conference App? Link for 2015 GAM App: www.tripbuildermedia.com/apps/TheIIA 1 The 2015 GAM App is downloadable to most mobile devices or a PC and gives you access to up-to-the-minute schedules, information about our sponsors and exhibitors, speaker presentations, and more: Log in to multiple devices with the same account information and same settings Create your schedule and sync to your mobile device calendar Save notes Exchange contact information Check-in to sessions for CPE credits Complete your session and overall conference evaluations There will be a help desk at Registration Desk 1B located outside the Bristlecone Ballroom. Sunday: 3:00 – 6:00 p.m. Registration Desk 1B Monday: 6:30 a.m. – 4:50 p.m. Registration Desk 1B Tuesday: 7:00 a.m. – 5:00 p.m. Registration Desk 1B Wednesday: 7:00 – 11:45 p.m. Registration Desk 1B Where can I make copies/print? The On-site Business Service Center, Aria Business Service Center, provides guests with Internet access, office services and supplies, shipping, and receiving. The Business Service Center is located on the 2nd Level adjacent to the Aria Convention Center. Is there an ATM? ATM terminals handle most nationwide bank cards. In addition, credit card advances may be initiated here and picked up at the casino cashier with proper valid identification (i.e., passport or driver’s license). ATM terminals are located throughout the property. Where is the Welcome Reception being held? At what time? The Welcome Reception will be held on Monday, March 9, in Bristlecone Ballroom from 5:00 ‒ 6:30 p.m. Where can I print out my boarding pass? Guests may print out boarding passes in the Aria Business Services Center located adjacent to the Aria Convention Center. What’s for lunch? Monday, March 9, 2015 Tuesday, March 10, 2015 Caramelized Vegetable and Kale Salad with Aged Sherry Dressing Classic Wedge Salad with Tomato, Maytag Blue Cheese, Bacon, Pickled Red Onion, Cucumber and Herb Vinaigrette Roasted Chicken Maryland with Roasted Chicken Jus Cassoulet of Beans, Country Bacon, and Parsley Crumbs Grilled New York Steak with Natural Jus Country Potatoes, Caramelized Cipollini Onion, and Haricot Vert 2 Please join us for dessert in the Exhibit Hall. Please join us for dessert in the Exhibit Hall. Where can I download presentations? You can print most presentations from the IIA Conference Toolkit by going to: http://conferenceplanner.theiia.org/default.aspx?conference=gam0315 Or download our APP on your iPhone or Android device. In your mobile device application store, search for The Institute of Internal Auditors. You may also access the APP via your computer by going to: www.tripbuilder.net/mw/apps/TheIIA NOTE: Not all speakers will have their presentations on-line. When/How do I get my CPE Certificate? Approximately 4 to 6 weeks after the conference, you will be emailed a copy of your CPE certificate. How do I earn CPE credits? Attendees will check themselves into each concurrent session using the check-in icon in their conference mobile app. Simply open the GAM conference app, click check-in, scan the QR code on the first slide of the presentation or on the sign in the back of the room. If you are not using the mobile app, please see the room monitor for assistance with scanning your name badge. Please only check in to one concurrent session at a time. For the general session, please scan your badge at the auto-scanners located at the back of the room to earn your CPE credits. What time is check-in and check-out? Check-in time is 3:00 p.m. If rooms are requested prior to check-in time, early arrivals will be accommodated as rooms become available. Should early check-in for your reservation be unavailable, the Aria Bell Desk can store your luggage at no charge until your room is ready. Checkout time is 11:00 a.m. If your travel plans necessitate a later checkout, please contact the Front Desk to check to see if a late checkout is available, either the evening prior to your departure or the morning of your departure. Should later checkout not be available, the Aria Bell Desk will be happy to hold your luggage for you until you are ready to depart. How much does parking cost? Complimentary valet parking is available at the main porte cochère entrance and at the north entrance. Selfparking is also available on a complimentary basis. Limited parking is available for oversize vehicles. Preferred parking is available for guests driving alternative-fuel or low-emitting vehicles such as hybrids and electric cars. Basic Info Emergencies: If you have a personal emergency during your stay or need to report an emergency, please dial “77911” from any room or house phone. In-house emergencies: Call extension “77911” from any house phone. Telephone Area Code: 702 Time Zone: Pacific Daylight Time (PDT); UTC/GMT - 7 hours 3 Nearest Pharmacy: CVS Pharmacy, 3758 South Las Vegas Boulevard, Las Vegas, NV 89109; 702-2629028. Smoking The Nevada Clean Indoor Air Act prohibits smoking in indoor public spaces. As a result, smoking is not permitted in the meeting and convention spaces. Additionally, smoking is not permitted in restaurants, lounges where food is served, hotel lobbies, elevators, guestroom hallways, theaters, arenas, arcades, retail stores and other indoor public spaces. The casino floor and certain lounges where food is not served are exempt from this regulation. Shuttle/ Transportation services Aria does not have its own shuttles to and from McCarran International Airport. Airport shuttles are provided by outside companies for approximately $7.00 per person. Visit the airport shuttle website for more information: https://www.mccarran.com/Go/Shuttles.aspx Other transportation options include taxis, limousine service, city buses, and the various connecting trams and walkways between Strip resorts. Taxis are readily available at both the main and north entrances. Where do I go to get ground transportation at the airport? Taxicabs are available on the east side of baggage claim, outside door exits 1 – 4. Airport personnel are available on the taxi curb to assist passengers. Please note that most taxicabs do not accept credit cards. Where is the Spa and Fitness Center? The 81,500-square-foot Spa & Salon at Aria includes 62 treatment rooms, meditation and relaxation rooms, eucalyptus steam rooms and redwood saunas, a deluxe fitness room, two group exercise studios and 55 salon service stations, plus massage therapy and skincare treatments from around the world. Hydrotherapy and tanning rooms, a coed balcony with an outdoor pool, plus a living-room lounge area. The Spa Hours of Operation: 5:30 a.m. – 8:00 p.m. Daily (Fitness Center and Spa Facility) The Salon Hours of Operation: 9:00 a.m. – 7:00 p.m. Daily Men’s and Women’s locker space Reservations accepted three months in advance A daily facilities fee of $30.00 includes use of sauna, steam room, Ganbanyoku heated stone beds, Shio salt room, outdoor balcony pool and all amenities Is there wheelchair access? The hotel is wheelchair friendly. There are elevators throughout the hotel and convention center. Standard wheelchairs, motorized wheelchairs, and motorized scooters are available through the Bell Desk. Please contact the Bell Desk for pricing. What is the Las Vegas Monorail? The Las Vegas Monorail is a seven-stop elevated train system that travels along a 3.9-mile route and connects major hotels and attractions along the world-famous Las Vegas Strip. It enables passengers to 4 travel the length of the resort corridor in 15 minutes or less in a safe, clean, comfortable, and climatecontrolled environment. With trains arriving every few minutes, passengers are quickly connected to world-class resorts, hotels and casinos, shops, restaurants, entertainment venues, and the Las Vegas Convention Center. Hours of Operation: M–Th 7:00 a.m. – 2:00 a.m., F–Sun 7:00 a.m. – 3:00 a.m. Ticket Prices: Single Ride $5.00; One-Day Pass $12.00; Three-Day Pass $28.00 Are there public buses? The DEUCE on The Strip is a 24-hour bus service operated by the Regional Transportation Commission of Southern Nevada. The DEUCE stops at virtually every hotel and casino along the Las Vegas Strip approximately every 12 to 15 minutes. Stops, which are located approximately every quarter mile in each direction, are marked with signs or by bus shelters. Hours of Operation: 24 hours a day Ticket Prices: 2-Hour All-Access Pass $6; 24-Hour All-Access Pass $8; 3-Day All-Access Pass $20 Where can I get something to eat? Aria has an array of casual, upscale, and grab-and-go restaurant locations. The link below will direct you to a list of restaurants at the hotel as well as the ability to make reservations online for the restaurant of your choice. http://www.Aria.com/dining/restaurants Aria Dining A truly great city offers places for people to indulge in the extraordinary, and the expansive selection of culinary options at Aria is no exception. Whether it’s contemporary American, Thai, Spanish, Japanese, Italian, or bistro cuisine, you will soon regard food with a newfound appreciation at any one of Aria’s many restaurants. barMASA Chef Masa Takayama brings his signature style of cuisine to Las Vegas in a sleek, awe-inspiring environment. His Japanese delicacies reflect his complex sensibility and the idea of simplicity devoid of unnecessary elements. Located on the Casino Level, adjacent to the Main Lobby. Serving dinner. Reservations suggested. Tetsu Chef Masa Takayama introduces a teppan concept to his extraordinary culinary repertoire. Located inside barMASA, Tetsu is an intimate and interactive dining experience, offering guests the first taste of his passion for fine Japanese teppan grilling. Serving dinner. Reservations suggested. Sage Chef Shawn McClain serves contemporary American cuisine spiced with global influences in a sophisticated yet comfortable atmosphere. Located on the Casino Level, adjacent to the Main Lobby. Serving dinner. Reservations suggested. Julian Serrano™ Chef Julian Serrano introduces guests to small plates of his native Spanish fare in an environment that rivals the energy of the innovative cuisine served. Located on the Casino Level, adjacent to the Main Lobby. Serving lunch and dinner. 5 Jean Georges Steakhouse Chef Jean Georges Vongerichten delivers the highest quality meat and seafood from around the world, complemented by an innovative array of side dishes and homemade sauces. Located on the 2nd Level Promenade. Serving dinner. Reservations suggested. Sirio Ristorante Sirio Maccioni brings traditional and contemporary Tuscan cuisine to a beautiful and engaging environment. Located on the 2nd Level Promenade. Serving dinner. Reservations suggested. Blossom Enjoy classic Chinese cuisine in a lush environment that makes you feel as if you’ve entered into an enchanting Chinese garden. Located on the Casino Level near Baccarat. Serving dinner. Reservations suggested. Javier's Making its Las Vegas debut at Aria, Javier’s is one of Southern California’s hottest destinations for exquisite authentic Mexican cuisine. The menu, inspired by cuisine from different regions of Mexico, features grilled seafood, steak, chicken and a selection of vegetarian dishes presented beautifully. Tequila aficionados will be impressed by the selection of premium tequila while the full bar features Javier’s famous hand shaken, made-toorder margaritas. Located on the Casino Level. Serving lunch and dinner. Reservations suggested. Five50 Pizza Bar What do you get when a James Beard Award-winning chef puts his spin on classic East Coast-style pizza? Five50 Pizza Bar, Aria’s exclusive joint venture with chef and restaurateur Shawn McClain. Combining the soul of the world’s most iconic pizzerias with the dynamic of the greatest bar scenes, this come-as-you-are hot spot features signature pizza, a bold selection of craft beer and an inventive lineup of shared plates, small bites, handmade pastas and decadent desserts. Located on the Casino Level, next to the Race & Sports Book. Serving lunch and dinner. Lemongrass Serving a modern interpretation of Thai cuisine, Lemongrass offers a wide variety of authentic dishes filled with flavor. The satay bar offers charcoal-grilled beef, poultry, pork and seafood skewers served with a variety of sauces and seasonings. Located on the Casino Level near Baccarat. Serving lunch and dinner. Aria Café Aria Café pushes flavor to the forefront with a full menu of classic American favorites that will satisfy any craving, any time, day or night. Located on the Casino Level, next to Lift Bar. Serving, breakfast, lunch, and dinner. The Buffet The Buffet offers market fresh produce, gourmet recipes, and a warm atmosphere. Choose from an alwayschanging selection of fresh seafood at the Fish Market or enjoy delicious naan baked right before your eyes in an authentic tandoor oven. Those looking for the sweeter side of The Buffet may feast their eyes upon attractive world-class desserts including individual candies, pastries and cakes or indulge with the bottomless premium beer, wine and sangria option. Serving breakfast, lunch, and dinner. Located on the 2nd Level Promenade, overlooking the pool. 6 Jean Philippe Patisserie This unique and inviting French pastry shop serves freshly made crêpes, gourmet sandwiches and salads along with Chef Jean-Philippe Maury’s exquisite pastries and chocolates. Located on the Casino Level next to the guest elevators. Serving breakfast, lunch, and dinner. Starbucks® Enjoy your favorite specialty brewed coffee and espresso drinks in one of the most luxurious Starbucks in the world. Located on the 2nd Level Promenade. Serving breakfast, lunch and dinner. The Roasted Bean A large selection of specialty coffee, tea, pastries, and sandwiches are available for those on the go. Located on the Casino Level near the tram entrance. Serving breakfast, lunch, and dinner. WEBSITES AND LOCATIONS OF INTEREST Aria Resort and Casino: http://www.Aria.com Cirque du Soleil®: www.cirquedusoleil.com Flight information in real-time: flightstats.com Lake Mead National Recreation Area: nps.gov/lake Las Vegas Chamber of Commerce: lvchamber.com Las Vegas Convention & Visitors Authority: lvcva.com Las Vegas’ official tourism website: visitlasvegas.com Las Vegas Review-Journal: lvrj.com Primm Valley Golf Course: primmvalleygolf.com Red Rock Canyon National Conservation Area: redrockcanyonlv.org Shadow Creek Golf Course: shadowcreek.com U.S. Bureau of Reclamation-Hoover Dam: usbr.gov/lc/hooverdam Valley of Fire State Park: parks.nv.gov/vf.htm 7
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