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Elevator and Escalator Outages Affects
Northbound Passengers Arriving at
Route 128 Westwood, MA
Effective Until Further Notice
Elevator and Escalator Project to Begin
Amtrak and MBTA are actively working to address the escalator and elevator issues at the
Route 128 Station. Replacement and reconstruction of the elevator and the escalator is
scheduled to start shortly after March 25, 2015 with work on the elevator anticipated to
be completed by mid-August and the replacement of the escalator expected to be finished
by early February in 2016.
The elevator serving Platform 2 will need to be removed from service for a period of time
during this project. At which time, van service will be provided for passengers who need
assistance. Note: Platform 2 is used by all northbound Amtrak trains arriving at Route 128,
from stations including Providence, New York, Philadelphia and Washington, DC.
Northbound Passengers Who Are Unable to Climb Stairs
When the elevator is out of service, northbound passengers arriving at Route 128 on the
Track 2 platform must use the stairway to gain access to the station and parking garage.
Passengers who are unable to walk up the stairway should notify an Amtrak crew member
on the train, before their train departs the Providence station. The crew member will make
arrangements for passengers to be transported from Platform 2 to the station and garage.
Amtrak station personnel will be available to assist passengers on the platform. Passengers
may also call station personnel on duty at 781-751-5102.
We appreciate your patronage and apologize for any inconvenience you may experience.
Reservation and train status information is available on Amtrak.com, our free mobile apps
and at 1-800-USA-RAIL (1-800-872-7245).
Thank you for choosing Amtrak.
PSN 0315-78 Issued March 19, 2015 Remove February 20, 2016
Amtrak is a registered service mark of the National Railroad Passenger Corporation.