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RingCentral Release Notes | June
The Release Notes provide an update of the latest new features and enhancements for RingCentral products.
Also contained are Resolved Issues since the last release and Known Issues introduced by this release.
What’s New & Improved
OFFICE EDITION
ENTRY
STANDARD
PREMIUM
ENTERPRISE
RingCentral for Desktop enhancements. Boost efficiency of business communications with allinclusive desktop solution.

Heads Up Display (HUD) – Allow users (e.g. receptionists, executive assistants) to view up to
100 colleagues' real-time phone statuses plus manage multiple incoming calls including
transferring calls, adding users to an existing call, and picking up calls on behalf of other
colleagues.

Pop-up window for incoming calls – Allow users to view a list of incoming calls with caller IDs
and have the option to answer calls or send to voicemail.

Scan to fax – Add fax attachments directly from a scanner1.

Enable outbound VoIP calls with direct dial (with a purchased IP phone) – Make calls directly
from RingCentral for Desktop without using RingOut.

End-call notification with a beep sound.

Interface enhancements. Provide better user experience with greater efficiency.
RingCentral for Oracle Sales Cloud. Connect RingCentral cloud business communications to Oracle
Sales Cloud CRM application to provide Oracle users with enterprise-grade cloud communication
capabilities.

Cloud-based integration – No software installation.

Easy click-to-call feature from any phone number in a contact.

Instantly access contact profiles based on incoming caller IDs.
RingCentral Meetings. Optimise online meeting experience and collaboration.

Usability enhancements – Join a meeting from previous meeting IDs and resize meeting
windows.

In-meeting enhancements – New host controls (mute on entry, stop/start video, play enter/exit
chime), new attendee controls (raise hand, request for mouse and keyboard control), and
gallery view on iPad.

Screen share enhancements – Screen share and annotate from Android app, attendee coannotation during screen share (iOS), screen share iPad/iPhone apps from desktops, support
for copy and paste when screen sharing with remote control.

New setting options for meetings, audio, and usage statistics.

Enhancements in recording and echo cancellation.

Accessibility support.

iOS 64-bit support.

Supports dual stream for i7.
1
Available for Windows only.
© RingCentral, Inc. June 25, 2015
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RingCentral Release Notes | June
What’s New & Improved continued...
OFFICE EDITION
ENTRY
STANDARD
PREMIUM
ENTERPRISE
RingCentral Mobile Apps. Improve efficiency and flexibility of communication while on the go.
1

New option enables callers to join the conference call before host . Increase flexibility and
productivity with the ability to start a conference call without a host.
2

Improved call interruption handling from a native incoming call .

New interface for easy navigation and improved usability.
User Extension. Allow an administrator to delete a not-activated extension.
User Templates. New option to set bandwidth settings for user templates.
1
2
Available for RingCentral Standard, Premium, and Enterprise customers only.
Available for iOS only.
© RingCentral, Inc. June 25, 2015
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RingCentral Release Notes | June
OFFICE EDITION
Resolved Issues
ENTRY
STANDARD
PREMIUM
ENTERPRISE
Resolved issue that caused the warning message that Business Hours are set to 24 hours when clicking
on the After Hours tab in the Company Greeting and Menu settings for the Auto-Receptionist to continue
to appear each time the user navigates to these settings after the user has clicked ‘No’ on the warning
message.
Resolved issue that prevented users from being able to delete a forwarding number and save Call
Handling and Forwarding settings.
Resolved issue that caused calls to be left on hold in the queue even though agents have become
available when agents are using RingCentral for Desktop.
Resolved issue that prevented the system from notifying mobile phones and RingCentral for Desktop
when call forwarding was set up for the mobile phones and RingCentral for Desktop.
Resolved issue that caused a call queue agent’s phone to not ring if the agent has the ‘Notify
Administrator’s desktop app’ setting turned on.
Known Issues
OFFICE EDITION
ENTRY
STANDARD
PREMIUM
ENTERPRISE
The radio buttons for ‘Set up hold music’ are both blank under Hold Music category in new Templates.
The radio buttons for ‘Set up connecting message’ are both blank under Connecting Message category in
new Templates.
© RingCentral, Inc. June 25, 2015
3