Valentina Bandini NetComm Suisse e-Commerce, meets Fashion in the “Ticino Fashion Valley” // April 23rd, 2015 via Cantonale 18 UBS Auditorium Manno, LUGANO Tweet with us #NCSuisse LUGANO Via Cantonale 18 6928 Manno CH T. +41 (0) 91 2104736 ZÜRICH Neunbrunnenstrasse 50 8050 Zürich CH T. +41 (0) 44 5002173 GENÈVE Rue des Bains 65 1205 Genève CH T. +41 (0) 22 5107103 Platinum Sponsor: Institutional Partners: Under the patronage of: Dipartimento delle finanze e dell’economia Divisione dell’economia Sponsor Platinum NetComm Suisse, in collaboration with Accenture, ContactLab, Hub & Logistics - Traconf, Internet One, Elmec Suisse, PricewaterhouseCoopers, Otto Group, Value Lab, Iwishu, PostFinance organizes the event: e-Commerce meets Fashion in the Ticino Fashion Valley Gold Description The main category of goods bought online by Swiss shoppers in 2014 is “clothing and fashion items”, with an estimated + 16.3% increase on the previous year. 52% of Swiss online shoppers made at least one fashion e-commerce purchase, investing on average 463 CHF per year, according to the Observatory NetComm Suisse. This trend is even more relevant in in many European countries, where the penetration of fashion purchases online (according to a recent ContactLab research) is: Silver This trend is even more relevant in in many European countries, where the penetration of fashion purchases online (according to a recent ContactLab research) is: - - - - - 45% in Italy, 58% in Spain, 66% in France, 74% in Germany, 81% in UK . Understanding how to market and sell fashion products online is crucial in a multichannel driven environment and during this seminar we’ll outline the best strategies on the market through: market leaders’ panel discussions, specific case studies and success stories. Topics 1 What’s hot in the fashion industry? Facts and figures to guide your customer experience (ContactLab) 2 Omnichannel: how is it applied in real world for fashion? (NetComm Suisse, Accenture Interactive, LiuJo, La Redoute, C&A) 3 Users, not devices: multi-screen customer journeys (Value Lab, Twin Set Simona Barbieri, Timberland - VF International, Google, Bally) 4 Unconventional social and digital marketing drives online sales (Accenture Interactive, Facebook, Burberry - Luxottica, QVC, FashionFriends) 5 Russia: one of the fastest developing online fashion markets (Fashion Magazine, Yandex, eTraction - Otto Group, Accenture Interactive) 6 Start-ups for fashion and e-commerce (AGIRE Foundation, Prodibi, Formabilio, Quickly) Throughout the whole event all guests will have the opportunity to chat with speakers and other guests in order to exchange experiences and extend their knowledge and network. 1 Event Program 09:00 // 09:30 Check-in and welcome coffee. 09:30 // 09:45 Welcome speech. 09:45 // 10:15 What’s hot in the fashion industry? 10:15 // 11:15 Round Table. Omnichannel: how is it applied in real world for fashion? 11:15 // 11:45 Coffee break. 11:45 // 12:45 Users, not devices: multi-screen customer journeys. 12:45 // 14:30 Networking lunch (ground floor). 14:30 // 15:30 15:30 // 16:30 Unconventional social and digital marketing drives online sales. Russia: one of the fastest developing online fashion markets. 16:30 // 17:00 Coffee break. 17:00 // 17:45 2 Start-ups for fashion and e-commerce. Speakers #NCSuisse E-commerce, meets Fashion in the “Ticino Fashion Valley” Platinum sponsor 09:30 // 09:45 Welcome speech > Alessandro Marrarosa President NetComm Suisse > Stefano Rizzi Director of the Economics Division of the Department of Finance and Economics of Canton Ticino > Michele Raballo Managing Director e-Commerce Lead Accenture Interactive 09:45 // 10:15 What’s hot in the fashion industry? Facts and figures to guide your customer experience. Observatory NetComm Suisse and ContactLab. > Arianna Galante Director of Agency Dept. ContactLab 4 10:15 // 11:15 Round Table. Omnichannel: how is it applied in real world for fashion? Omnichannel retailers let consumers experience the brand, not a channel within a brand. Merchandise and promotions are not channel specific, but rather consistent across all retail channels. The brick-and-mortar stores become an extension of the supply chain in which purchases may be made in the store, but are researched through other “channels” of communication. With omni-channel retailing, marketing is made more efficient with offers that are relative to a specific consumer determined by purchase patterns, social network affinities, website visits, loyalty programs, and other data mining techniques. > Carlo Terreni General Director NetComm Suisse (Moderator) > Federico Gasparotto e-Commerce Strategy Lead Accenture Interactive > Andrea Cappi e-Business and Digital Director LiuJo > Laurent Garet CEO Switzerland La Redoute > Massimiliano Grigolini e-Commerce Country Manager Switzerland C&A Under the patronage of: Dipartimento delle finanze e dell’economia Divisione dell’economia 5 #NCSuisse Speakers E-commerce, meets Fashion in the “Ticino Fashion Valley” Platinum sponsor 11:45 // 12:45 Users, not devices: multi-screen customer journeys Leading companies that develop apps, services, and storefronts need to consider how their product is used on multiple devices and screen sizes. This includes considering how their product will adapt when a customer moves between devices to accomplish a task. All digital managers, especially in the e-commerce field, should be aware of that. > Marco Di Dio Roccazzella Partner - Managing Director Fashion & Luxury Practice Value Lab (Moderator) > Enrico Fantaguzzi e-Commerce Manager Twin-Set Simona Barbieri > Lisa Calatroni e-CommerceCustomer Experience Manager EMEA Timberland (VF International) >Simone Zucca Industry Head, Retail Google Italy > Antoine Auvinet General Manager, EMEA Emerging Markets & Global eCommerce BALLY 6 14:30 // 15:30 Unconventional social and digital marketing drives online sales. During this panel discussion the speakers will outline how unconventional digital ideas for fashion boost online sales. Social networks, as well, can help creating and enhancing brand engagement. > Umberto Andreozzi e-Commerce Italy Lead Accenture Interactive (Moderator) > Enno Jönsson Sales Manager EMEA Facebook > Claudia Puglisi Global Brand Manager Burberry Luxottica > Filippo Caresana e-Commerce Manager QVC > Jörg Hensen CEO FashionFriends Under the patronage of: Dipartimento delle finanze e dell’economia Divisione dell’economia 7 #NCSuisse Speakers E-commerce, meets Fashion in the “Ticino Fashion Valley” Platinum sponsor 15:30 // 16:30 Russia: one of the fastest 17:00 // 17:45 Start-ups for fashion and e-commerce. Several changes in the Russian e-Commerce Fashion market have transpired over the past year. User interest in online shopping with the intent to purchase has increased by 16% in the last year in Russia. This major growth has offset falling interests in the general fashion category. Brand leaders have also changed over the last 12 months. Shifts in user interest in brands have impacted the dynamics of local online retailers versus international online retailers. When it comes to regional dynamics, the Russian Central region maintains a strong interest in online shopping but the regions are seeing a serious rise in interest in e-Commerce. e-Commerce gives to the Fashion sector a whole new set of business opportunities. Innovation is crucial and start-up companies can adapt more easily and faster to the changing environment: let’s see what’s new! developing online fashion markets. > Marc Sondermann Editor-in-Chief / CEO Fashion Magazine (Moderator) > Bernard Lukey Executive Director Yandex Europe > Evgeniy Schepelin Director eTraction Otto Group Russia > Giambattista Ravano President AGIRE Foundation > Olivier Hamel Founder Prodibi > Dario Cardile CEO Formabilio > Maurizio Crivellari President & CEO QUICKLY > Dimitry Razumovskiy Emerging Markets e-Commerce Manager Accenture Interactive 8 Under the patronage of: Dipartimento delle finanze e dell’economia Divisione dell’economia 9 #NCSuisse NetCommSuisse E-commerce, meets Fashion in the “Ticino Fashion Valley” Platinum sponsor NetComm Suisse’ objectives: NetComm Suisse. E-commerce in Switzerland 10 Besides being an alternative selling channel for goods and services, electronic commerce in Switzerland is now an economic reality, involving a number of small and large companies wishing to diversify their marketing and sales strategies. In this context, there emerged the need for a Swiss e-commerce association: NetComm Suisse, the first and only entity of this kind in Switzerland. The main goal of NetComm Suisse is to support the interests of all companies operating in e-commerce, supplying services and promoting networking activities for operators and merchants. To encourage collaboration among companies and to represent them towards institutions. To promote the understanding of digital communication and e-commerce services and technologies. To support e-commerce operators in legal, tax, copyright, safeness and development issues. To communicate through different media about themes related to e-commerce. To define methods to assure the quality of services offered by e-commerce operators and of safety standards. To produce documents about electronic commerce and, more broadly, digital media for members and general public. To disclose the results of public or private research. To promote knowledge and experience exchange among associates. To encourage the creation and the development of companies operating in the e-commerce field. To supply services to associates. Under the patronage of: Dipartimento delle finanze e dell’economia Divisione dell’economia 11 #NCSuisse NetCommSuisse E-commerce, meets Fashion in the “Ticino Fashion Valley” Platinum sponsor Board Members Team > Alessandro Marrarosa President NetComm Suisse and market area manager Post Finance [email protected] Mob. +41 (0) 792205974 > Serse Bonvini Board member NetComm Suisse and Consultant Tinext SA [email protected] Mob. +41 (0) 792121550 > Carlo Terreni Reducing restrictions and encouraging growth 12 The removal of barriers limiting e-commerce development is one of the main purposes of NetComm Suisse. The association, in fact, works constantly on projects focused on the promotion of digital culture and on the creation of national and international lobbies to consolidate the network of contacts. Board member and General Director NetComm Suisse [email protected] Mob. +41 (0) 793766238 > Philipp Müller Board Member NetComm Suisse and Senior E-Business Developer, SBB [email protected] Mob. +41 (0) 792201262 Under the patronage of: Dipartimento delle finanze e dell’economia Divisione dell’economia 13 NetCommSuisse Operations Dream Team INTERNAL STAFF > Carlo Terreni Board member and General Director, NetComm Suisse [email protected] Mob. +41 (0) 793766238 > Alessandro Borsani Project manager, NetComm Suisse [email protected] Mob. +41 (0) 796361387 > Valentina Bandini Art Director, NetComm Suisse [email protected] Tel. +41 (0) 91 2104736 > Nicole Mureddu Backoffice, NetComm Suisse [email protected] Tel. +41 (0) 91 2104736 EXTERNAL STAFF > Natalie Yang > Marisandra Lizzi > Federica Volenterio > Romina Reitano Event manager Standing Ovation Account Manager Lumen Suisse 14 CEO iPRESS Accounting Fidinam S.A. SPAZIO PER INTERVISTE ACCENTURE 16 SPAZIO PER INTERVISTE ACCENTURE 17 #NCSuisse Interview E-commerce, meets Fashion in the “Ticino Fashion Valley” Platinum sponsor Andrea Cappi Global e-Business & Digital Director at Liujo S.p.a., Magif Group After 5 years at Yoox dealing with brands in the full-service providing area, Andrea has been Global e-Business and Digital Director at Liu Jo since 2012. 1) Fashion has been the key driver in the e-commerce growth over the last few years, particularly thanks to private sales and native online models. What are the main drivers that encouraged consumers to buy online according to your evidence? Without any doubt, private sales played a major role in driving the first wave in fashion e-commerce from 2008-2010 and they contributed to a large extent, particularly in Europe, to educate consumers by increasing awareness and trust in online purchases: as a result Vente Privèe and Privalia became brands themselves and this was due mainly to the pricing leverage and to a “wow bargain effect” their model is based on. After 2009-2010, pure players took the lead in the various segments thanks to a higher appeal: Net-à-porter, Luisaviaroma and myTheresa are now a major destination in luxury fashion, Yoox plays the same role in off-season market while Zalando and Asos continue to grow in a “lower” segment. 2) Smartphones have made consumers’ purchase path more complex: besides the traditional “research online, purchase offline”, showrooming has produced the opposite behaviour. How fashion brands should cope with this? I worked 5 years at Yoox and, since 2012, I have been managing the e-commerce operations at Liu Jo: the latter experience has shown me how shoppers use, with growing ease, online shopping to get informed before dropping into the store. The same way, our store managers get often support from our website to show consumers products when they are vis-à-vis. This is due to the fact that often there are more product information online rather than offline. As a matter of fact we suggest, on our website, total look outfits and other relevant recommendations. 3) A provocatory article on the Economist wondered whether retailers would become pure shopping windows for Amazon and other large marketplaces. How is e-commerce impacting on fashion retail players? The “ceremonial” aspect in the luxury retail world will continue to play a necessary role in the relationships with the brand and also with transactions. 18 We are opening more stores because the empathy between clients and store managers is crucial in terms of engagement and “client telling”: obviously we think physical stores will contribute significantly to increase results also as communication and service environments. 4) Liu Jo has already defined a corporate omnichannel strategy and, within a couple of months, you are going to roll-out the first drop of the relevant project. Can you comment on this? As a first step, we will create the “backbone” for the omnichannel strategy, ie. we are going to merge into a unique “customer data hub” customer online data and physical stores data: data routed from web analytics will be added up as they will be useful along the conversion path. Being able to fully manage users’ information is one of the reasons why we think brands should go for a proprietary solution rather than a full service provider. As a second step, we’ll implement the complete omnichannel strategy introducing user clusters, activating marketing automation tactics and, of course, omnichannel opportunities like “click and collects”, “ship from store”, etc. Additionally, consumers will be able to see onand off-line purchases and store managers recommendations on their online account. 5) Fashion brands are main actors in social media and most of sales and communication digital models have first been experienced by such companies like digital PR relationships and drive-to-store initiatives. On the other side, we’ve seen several shortcomings in managing reputation appropriately on social media. Any suggestion on how to best deal with social platforms? Starting from March 2014, we have set-up a dedicated social media team both for customer care and for communication purposes. Such attention has turned the Facebook page into a real service for clients routing questions like where products can be bought, what they look like, etc. Our main objective is to be effective and fast, to give a “tailored” answer to all questions as to increase our customer base engagement. These are the KPIs we monitor to measure our performance on those channels. 6) An important Fashion Event will be organised by NetComm Suisse on April, 23rd. Why have you decided to attend? The event organised by Netcomm Suisse is a good chance to share our experience with peers in Switzerland. Lugano is becoming a barycentric hub for fashion: set along Italy, France and the UK. The country is becoming strategic not only for the headquarters lots of brands have in Lugano and Genève but also for the e-commerce fullfillment centres as well as for digital capabilities that are being set up. Under the patronage of: Dipartimento delle finanze e dell’economia Divisione dell’economia 19 WHERE ARE FASHION COMPANIES TODAY ON DIGITAL DEVELOPMENT? SPAZIO PER INTERVISTE CONTACTLAB ContactLab and Exane BNP Paribas introduce the Digital Competitive Map - The Race is on! A Report highlighting the role of digital for top 28 players in high-end fashion: DOWNLOAD FOR FREE bit.ly/DigitalCompetitiveMap15 The Digital Competitive Map is a tool by ContactLab which uses 66 quantitative parameters to measure a brand’s engagement capabilities, comparing them with competitors. The survey, valid for any market sector, indicates: The quality of your website navigation Your level of e-commerce service The number of countries covered Do you want to discover your digital brand’s engagement capabilities? Do you want to improve them? 20 Email us: [email protected] www.contactlab.com/en 21 Sponsors & Partners Platinum Sponsor SPAZIO PER INTERVISTE CONTACTLAB Accenture is a global management consulting, technology services and outsourcing company, with more than 305,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become highperformance businesses and governments. The company generated net revenues of US$30.0 billion for the fiscal year ended Aug. 31, 2014. Its home page is www.accenture. com. Accenture Interactive helps the world’s leading brands drive superior marketing performance across the full multichannel customer experience. accenture.com/ interactive. Working with over 5,000 Accenture professionals dedicated to serving the marketing function, Accenture Interactive offers integrated, industrialized and industry-driven digital transformation and marketing solutions. 22 Follow: @AccentureSocial or visit: accenture.com/interactive. Contacts: Michele Raballo Managing Director e-Commerce Lead [email protected] Federico Gasparotto e-Commerce Strategy Lead [email protected] Umberto Andreozzi e-Commerce Italy Lead [email protected] Accenture SpA Via M. Quadrio, 17 Milan (IT) www.accenture.com 23 #NCSuisse Sponsors & Partners E-commerce, meets Fashion in the “Ticino Fashion Valley” Gold Sponsors ContactLab is a leading European provider of digital direct marketing services.Over the years, ContactLab has expanded its offering by including added value services to its leading technology platform for outbound messaging enabling the uptake of digital marketing as a strategic tool for business growth. Today, the company is set up as a strategic partner to manage a customer engagement model for top brands on a global scale. Contact: Stefano Lena Vice President Sales [email protected] ContactLab via Natale Battaglia 12 Milano (IT) www.contactlab.com Elmec is a service provider of IT services and solutions and implements innovative projects that improve companies’ processes. Elmec is a reliable business partner and through its Competence centers offers the highest grouping of specializations. Thanks to the collaboration with the best Vendors on the market and the competence showed over the years, Elmec is a leading actor in the IT area for medium and large enterprises. Contact: Tommaso Mercone Sales Account Manager [email protected] HUB&LOGISTICS SA is a Swiss company specialized in logistics applied to fashion and lifestyle and transports and handles goods even operating with quality, efficiency, security and control..Thanks to the Network to which it belongs, completely specialized in the world of lifestyle, Hub & Logistics SA is able to handle any type of operational need, anywhere in the world, through a team of highly trained and prepared people to … “dress your needs.” Internet ONE was founded in 1996 as fullscale Internet Service Provider. Nowadays, we are en route to become leaders in the information and communication Technology (ICT) industry. Internet ONE has been serving Ticino and neighboring areas with its internet solutions (fiber, wired & wireless lines) since 2007. Focused in providing high-quality solutions and services to both corporate and consumer markets, Internet ONE offers a complete end-to-end solution of Network Services, Internet Services, VoIP Services and System Integration Services. Fulfilling the vision of becoming the leader and the favourite internet solution provider, Internet ONE keeps growing and extending its innovations and portfolios having customers satisfaction and trust the most important mission. Our Vision: Be and be recognized as the preferred internet provider that delivers quality, competitive and customized solutions in the region Our Mission: The Easy Way, The Best Way: simplifying to promote your business. 24 Contact: Stefano Pistilli President HUB&LOGISTICS CEO Traconf Group [email protected] Hub & Logistics SA Via Industria 9 Cadempino (CH) www.hublogistics.ch Elmec Suisse SA Viale Serfontana 7 Morbio Inferiore (CH) www.elmecsuisse.com Contact: Marco Bellini CEO [email protected] INTERNET ONE SA Via Lugano, 13 Agno (CH) www.internetone.ch Under the patronage of: Dipartimento delle finanze e dell’economia Divisione dell’economia 25 www.pwc.ch #NCSuisse E-commerce, meets Fashion in the “Ticino Fashion Valley” Gold Sponsors © berc – Fotolia.com Enhancing your operations to drive value The greater the demographic, economic and environmental changes global companies face, the more complex the process of value creation becomes. PwC offers you support right along the value chain – from coordinating your operations to optimizing your international tax, legal and financial structures – to help you make the most of change. And steadily boost your profitability. Byte by byte to the digital business model. Empowered, critical, demanding and pricesensitive: today’s consumers want quality products, sustainably and fairly produced, for the lowest price, anywhere and at any time. To meet these demands, retailers and consumer goods companies need to adapt their business model while maintaining pressure on costs and continuously increasing productivity. PwC helps you rise to these challenges. Our solutions are segmented into four must-address areas to better address your needs: Cost reduction and process optimization, sustainability and climate change, security and privacy and, very important and most recent, digital transformation. Digital transformation affects all industries. Taking steps that are not well thought out can be just as risky as not making any move at all. PwC will help you identify, and implement, the most appropriate options, all based on a matrix of services that connects all fields of strategy as well as all aspects of business. Social media, e-commerce, mobile Internet – digital technology is firmly rooted in our daily lives. Tablets and smartphones are rapidly altering the way we communicate and consume, and will without doubt continue to do so. This means that companies must complete their transformation from the conventional to the digital business model quickly and appropriately. You can rely on PwC as an expert partner. We support your digital changeover from analysis and strategy through to implementation. And we back you with one clear goal: to create sustainable value for your digital future. Contact: Louis Macchi Head of Tax & Legal Services, PwC Lugano [email protected] PricewaterhouseCoopers SA Via della Posta 7 Lugano (CH) www.pwc.ch PricewaterhouseCoopers SA Via della Posta 7, 6901 Lugano, Tel. +41 58 792 65 00 © 2015 PwC. All rights reserved. “PwC” refers to PricewaterhouseCoopers AG, which is a member firm of PricewaterhouseCoopers International Limited, each member firm of which is a separate legal entity. Under the patronage of: Dipartimento delle finanze e dell’economia Divisione dell’economia 27 #NCSuisse Sponsors & Partners E-commerce, meets Fashion in the “Ticino Fashion Valley” Platinum sponsor Silver Sponsors At eTraction our passion is building and managing successful businesses online. Our approach is unique in that we provide our clients a 360-degrees solution around their Ebusiness by offering modular services for each step in the Ecommerce value chain. As a member of the Otto Group, the leading fashion e-Tailor in Russia, eTraction utilizes expert know-how and proven infrastructure to develop and maintain the optimal solution for each brand’s Ecommerce needs. IWISHU is a Swiss Start- Up based in Pura- Canton Ticino, and aims to satisfy the demands of the international market. IWISHU is a new sharing service that allows matching videos directly to products using NFC technology, with the purpose of brand communication or to add value to gifts/gift cards, through a system of personalized video messages. With IWISHU the products purchased on e-commerce may be associated with a video created by the user or offered by the brand. The recipient of the product will receive the gift embellished with a dedicated video message loaded on the IWISHU card. IWISHU is starting the first projects operating in fashion and luxury, and following most advanced trends in communication. 28 Contact: Evgeniy Schepelin Director eTraction Otto Group Russia [email protected] Otto Group Russia - eSolutions Bldg. 22-23, 27 Vyatskaya St. Moscow (Russia) www.etraction.ru Contact: Carlotta Bisello Marketing & Sales [email protected] [email protected] IWISHU SA Contrada Cozòra 30 Pura (CH) www.iwishu.com Value Lab is a Management Consulting & Information Technology firm and the leading Italian advisor on Marketing, Sales and Omnichannel Customer Experience. Since 1990 Value Lab supports its clients to achieve sustainable competitive advantage through revenues increase and cost optimization, operating on an international scale. Key company activities, represented by Management Consulting, Analytics, Information Technology, Business Due Diligence and Go-to-Market Strategy, are developed concerning: Customer (Consumer/ Trade): Omnichannel Customer Experience, Digital Strategy, CRM & Loyalty Program, Customer Intelligence, Pricing & Promotion, Marketing Campaign Management, Customer Service Model Definition, Trade Marketing Retail & e-Commerce: Network Development Plan, Store Performance Management, Category Management, Ecommerce Operative Model Definition, Digital In Store, Selling Ceremony, Mystery Shopping, Store Traffic & Local Marketing Sales Force: Selective Distribution Strategy, Sales Force Effectiveness, Sales Force Performance Management, Commissions & Incentives Plan, Commercial Structure Organization. The Fashion & Luxury practice represents one of the most important divisions in terms of number of customers and revenues generated, collecting in its client portfolio the main industry leading edge players, advising them in the key strategic challenges definition and supporting them in the execution through deep analytical capabilities, project management attitude and continuous focus on results. Value Lab can exploit a vast landscape of cross-industry experiences through the other company divisions: Fast Moving Consumer Goods, Consumer Durables, Pharma & Healthcare, Automotive, Petrol, Industrial Goods, Telco & Utilities, Travel & Leisure, Media & Publishing and Finance & Insurance. Contact: Marco Di Dio Roccazzella Partner - Managing Director Fashion & Luxury Practice [email protected] VALUE LAB Piazza Diaz 2 Milan (IT) www.valuelab.it Under the patronage of: Dipartimento delle finanze e dell’economia Divisione dell’economia 29 #NCSuisse Patronage & Partners E-commerce, meets Fashion in the “Ticino Fashion Valley” Platinum sponsor Under the patronage of: Partners AGIRE, a public-private partnership established in 2011, fosters the innovation and entrepreneurship in Ticino, leading to the an increase in economic competitiveness and the creation of high-skilled jobs. It focuses, on one side, on the support of existing companies, by encouraging the transfer of technology and knowledge with academic centers (USI, SUPSI and others) and, on the other side, on the support of new companies (startups) that develop innovative products targeting international markets. To achieve these goals, AGIRE manages an investment fund (AGIRE INVEST) that provides risk capital to emerging companies, and operates the Tecnopolo Ticino, a network of technology incubators that host groundbreaking companies and provide the coaching and mentoring necessary for their expansion. For information: www.agire.ch To achieve its aims, the Foundation can support the creation or strengthening of Institutions and initiatives in the Cantone Ticino that can be able to: Optimise knowledge and technology transfer and the networking of research centers and local industries Foster entrepreneurship and innovative projects Facilitate the establishment in CantoneTicino of new innovative businesses and services Promote collaborative projects via networking of knowledge and skills that arecomplementary and synergistic Coach startup companies in the development of their business plan and business strategy Finance the innovative companies with the highest potential The University of Applied Sciences and Arts of Southern Switzerland (SUPSI) is one of the new professional universities recognised by the Swiss Confederation. Founded under federal law, SUPSI offers more than 30 Bachelor’s Degree and Master’s Degree courses, characterised by cutting edge education which unites classical theoretical-scientific instruction with a professional orientation. Great care is given to research, carried out in key sectors on competitively acquired projects with large European and national agencies or mandated by organisations and institutions. 30 Fondation Genevoise pour l’Innovation Technologique (FONGIT) is a private, nonprofit foundation, whose mission is to empower entrepreneurs to successfully transform innovation and technology into a growing sustainable business in Geneva. FONGIT is a start-up incubator currently supporting more than 40 innovative and high-tech ventures through offices, admin, coaching and financing. FONGIT benefits from financial support from the State of Geneva and from the Swiss Federal Commission for Technology and Innovation. Canoe is an authentic, cool and highly competitive headwear brand and a market leader of a headwear category with over 20 years experience. At Canoe, we blend excellent products and creativity with powerful commerce tools to deliver superbly levels of service. Our eRetailer platform blurs the lines between B2B and B2C, enables Canoe to provide best e-commerce experience to our customers: allows to deploy and manage multiple sites and a regional stock on a single platform, enables order tracking, displays the real-time shipping calculations, shows production and delivery schedules and more. iPress is a single platform designed to manage news and social netowrks. Users can increase their followers, discover influencers, read and valorize news, articles and books on topics of interest. As of today, more than 20.000 Italian journalists and bloggers are mapped on iPress through LinkedIn, Twitter and Amazon and more more than 4.000 newspapers are mapped through LinkedIn, Twitter and Facebook. Follow the news you’re interested in through daily alerts that select relevant topics from press releases and social networks. Synchronizing and viralizing news has never been so easy. Ecommerce Europe is the association representing 4.000+ companies selling products and/or services online to consumers in Europe. Founded by leading national e-commerce associations, its mission is to advance the interests and influence of e-commerce in Europe through advocacy, communication and networking. Under the patronage of: Dipartimento delle finanze e dell’economia Divisione dell’economia 31 Associates Association main supporters #NCSuisse E-commerce, meets Fashion in the “Ticino Fashion Valley” Platinum sponsor Our Associates 32 33 Application demand / Registration form Associates A - member B - member C - member Note: Please check below for the summarizing table about fees Having read and accepted the Statute, the directives and the by-laws of the Association in all their parts, the Company: ✁ requires to be admitted as a member of NetComm Suisse, the Swiss association of electronic commerce and digital communication. As stated in the Statute, this application demand will be examined by the Association Managing Board and the applicant will receive an acceptance confirmation within 15 days from the date of this document. Please fill in the following form with the applicant company’s data in all its parts, since it is an integral part of your application for membership. Applicant data Company / Institution: Activity / Industry: Address: Telephone number:Fax: E-Mail: Website: Online shop website: Company foundation year: Registered in the Retail trade and commercial register on (date): (Please enclose certificate) Name of the contact person within the Company: Role: Telephone number:Mobile: COME AND JOIN US! Fax:E-Mail: Name of the owner / managing director: Please note that, in order to confirm your membership in the Association, we need to receive your certificate of registration in the Retail trade and commercial register and to acknowledge receipt of the association fee within 30 days from the signature of the contract. ✁ 34 Place and date Applicant Company Stamp and signature of the legal representative Category Summarizing table about Association Fees (VAT not included) Turnover Association Fee A B C Annual turnover below 5 Mio Annual turnover from 5 Mio to 10 Mio Annual turnover over 10 Mio CHF. 1’500.- year CHF. 2’500.- year CHF. 3’500.- year Fill in and send to the address on the back or send it by mail to: [email protected] Wi-Fi boosts Innovation in your Business Get the most out of your Wi-Fi system Delivery proximity marketing campaigns through social media Learn about customers’ preferences and shopping behaviours www.elmecsuisse.com KKK KKK KK K KK K Z JK ZZ JKYW YYY PROMO ZZZ YYY NetComm Suisse Via Cantonale 18 6928 Manno CH YW
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