Technology Help Desk 412 624-HELP [4357] technology.pitt.edu Help Sheet: Forwarding University Email Overview This document explains how to set a forwarding address for email delivered to your University of Pittsburgh email address. Your University of Pittsburgh email address ([email protected]) is the address used for all official University communication. It is the only email address that will appear in University publications such as the online telephone directory, the Student Information System (PeopleSoft), the CourseWeb course information system, and My Pitt (my.pitt.edu). In addition, students receive their e-Bills at their University email address. A default forwarding rule for your University email address was set when your account was activated. If you choose to read your email at a different address, you remain responsible for all messages that are sent to your University address. We recommend that you do not forward to non-University email addresses; however, if you choose to do so, you can set up forwarding. You may have up to five forwarding addresses associated with your University Computer Account. The University will send your messages to each forwarding address you enter, but it cannot guarantee that outside service providers will accept these messages for delivery (for example, due to any possible blacklisting). Be sure to check your email provider's spam filter regularly to ensure you have not missed any important messages sent to you from the University. How to Forward Email 1. Log in to my.pitt.edu using your University Computing Account username and password. 2. Click Profile in the upper right hand corner. 3. Click the Manage Your Account link. 4. On the Manage My Account page, lick the Email Forwarding link, and add any forwarding addresses in the fields provided. • To receive Enterprise IMAP email, [email protected] must be included as an email forwarding address. This is the default forwarding address for all new University students, faculty, and staff. • To receive Enterprise Exchange email, [email protected] must be included as an email forwarding address. You must read your email through Exchange to ensure that you receive all email addressed to [email protected], including email sent from other Enterprise Exchange users. Exchange email cannot be forwarded to your IMAP address or to non-University email addresses. • If you plan to receive your University email on both systems (Exchange and IMAP) or at a non-University address, you will need to enter the appropriate forwarding addresses and acknowledge your selections on the Manage Your Account Web site. • To remove a forwarding address, delete the address from the list. 5. Click Save. You will receive a message that your settings have been successfully updated. Note: All forwarding changes you make will take effect immediately. 6. To exit the system, click Log Out (top right hand corner of the page). Get Help The Technology Help Desk at 412 624-HELP [4357] is available 24-hours a day, seven days a week to answer your technology-related questions. Questions can also be submitted via the Web at technology.pitt.edu. File: mail_forward1.docx Page 1 of 1 Revised: 3.6.2014