1. business and industrial
2. company
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O N TA R I O A S S O C I AT I O N O F N O N - P R O F I T H O M E S A N D S E R V I C E S F O R S E N I O R S
GOLD SPONSOR
GOLD SPONSOR
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2015 OANHSS Annual Meeting and Convention
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Join Us at the 2015 Annual
Meeting and Convention!
OANHSS
harpen your skills, deepen your knowledge and recharge your commitment through a stimulating
array of professional learning opportunities.
Tim Siemens
Board Chair
OANHSS is the provincial
not-for-profit providers
of long term care, services
See the latest tools and technologies at our newly-expanded tradeshow, with more
vendors than ever before, ready to answer your questions.
and housing for seniors.
Member organizations serve
over 36,000 long term
and operate over 8,000
seniors’ housing units
Opening keynote speaker Spencer West redefines “possible,” through his inspiring story of
negotiating life – and a mountain – using his arms, wheelchair and a double dose of determination.
Hear about new approaches to caring for those living with dementia, a theme woven through this
year’s program. Be challenged by featured speaker and leading U.K. dementia care consultant David
Sheard. Be moved by a special screening of “Alive Inside,” a Sundance Festival award-winning
documentary on the power of music to forge new connections with those experiencing memory loss.
association representing
care residents annually
Start things off with our pre-Convention session on fire preparedness and learn first-hand from the
experiences of member homes that recently handled high-profile fire incidents.
Donna A. Rubin
Chief Executive
Officer
across the province.
2015 OANHSS Annual Meeting and Convention
And don’t forget our “Sounds of Motown,” banquet and show, where fine dining
mixes with musical “soul food,” to create a fabulous evening of socializing with
colleagues, recalling your favourite music of yester-year and busting a move on
the dance floor.
We look forward to seeing you!
➤
OVER 95
YEARS OF
EXPERIENCE
S
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PRE-CONVENTION
EDUCATION
Monday April 13, 2015 – 8:30 AM - 12:00 PM
Please indicate interest on the registration form.
A separate fee is required.
Fire is an experience all homes work hard to avoid. But despite best
efforts, a fire may still break out. Is your home ready?
See how your home’s fire prevention and management plans stack up
and consider other practical tools and ideas to enhance them from risk
and crisis management experts who know, through this pre-Convention
session.
Learn best practices from the first-hand experiences of two homes
that handled high-profile fire incidents and hear from fire and CCAC
representatives about how they coordinated with the homes to ensure
residents’ safety and care. Hear from an emergency preparedness expert
about elements that are commonly missing from fire safety plans. Get
solid advice on fire prevention, with attention given to safeguarding
contractor compliance with your home’s policies and with insurance
requirements.
Fire incidents require consistent messaging to families, the public and the
media during a stressful time. Make sure you’re saying the right thing to
the right people through tips from a public relations professional. Finally,
stay updated with the legal risks involved in a fire incident and get tips
on what to be prepared for from a health law expert.
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2015 OANHSS Annual Meeting and Convention
PRESENTERS:
Kevin Kelly
(facilitator), Fire Protection Engineer,
Fire Safety Standards, Office of the Fire
Marshal and Emergency Management
Erin Denton
Director of Care, John Noble Home
Darryl Culley
President, Emergency Management & Training
Marcey Wilson
Administrator, Fairview Lodge
Josef Pruellage
Senior Risk Consultant, Risk Services Division
HUB International Limited
Jennifer Bishop
Assistant Administrator, Fairview Lodge,
Whitby
Nancy Coldham,
Partner, CG Group
Laura MacDermaid
Director, Long Term Care and Services for
Seniors, Regional Municipality of Durham
Mary Jane Dykeman
Partner, DDO Health Law
Donna Michaels
Administrator, John Noble Home
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PLANNED FOR 2015
• Leading experts speaking on dementia care.
• 25 education sessions on timely topics including LTC home redevelopment,
end-of-life care, responsive behaviours, performance measures in supportive
housing, public reporting, psychosocial care and much more.
• Special Screening of “Alive Inside” – 2014 Sundance Film Festival awardwinning documentary.
• Complimentary Wi-Fi in all meeting rooms.
• Poster Corridor highlighting member programs, initiatives and best practices.
• Video Screening Room featuring member-produced videos and other sector/
senior lifestyle videos.
• New tradeshow layout and more booths.
• Expanded Convention App capabilities for updates, news, handouts,
weblinks and much more. Annual OANHSS Convention
App Coming Soon!
•
•
•
•
•
Access all handout materials
Navigate the hotel/tradeshow
Receive convention updates ...and more
Convention App to launch by March 2015
Available for iPhone, Android, Blackberry
and all Tablets
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DEEP DIVE SESSION
Downtown Venue
Monday April 13, 2015 – 1:30 PM - 4:30 PM
Sheraton Centre Toronto Hotel
(Included as part of the full Convention package)
OANHSS has reserved a block of rooms for
delegates at a rate of $246 + taxes for single/
double. Please call 1-888-627-7175 and quote the
group code (OAD13A).
Alive Inside: Using Music to
Unlock New Pathways for People
with Dementia
It can be a great challenge to truly reach someone with a dementia
or similar diagnosis. Digital technologies and personalized music
offer the potential to stimulate the latent memories of a person with
dementia and forge exciting new connections. See it in action through
a special screening of, “Alive Inside.” This Sundance Film Festival
award-winning documentary follows the trailblazing work of social
worker Dan Cohen as he tailors musical playlists to the individual
histories of his dementia clients. The results are heartwarming,
sometimes astonishing and may even bring you to tears.
Following the screening, Cohen joins a larger panel discussion about
the use of music as a therapeutic tool in dementia care and firstperson examples of such programs in member homes. These include
iPod programs developed by the Alzheimer Society of Toronto and by
Cohen’s own not-for-profit project, Music and Memory. Gain insight
into why such approaches can work from a clinical expert and learn
the science behind music’s restorative power to stir memory, calm
chaotic brain activity and bring the listener into the present moment.
Dan Cohen, executive director, Music and Memory Inc.
Sabrina A. McCurbin, iPod project coordinator,
Alzheimer Society of Toronto
OANHSS members, TBC
Clinical expert, TBC
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2015 OANHSS Annual Meeting and Convention
Book Your Rooms Today!
When booking your reservation at the Sheraton
Centre Toronto Hotel, you must mention that
you are a delegate attending the OANHSS
Annual Meeting and Convention to receive the
Convention room rate. Rooms are being held for OANHSS delegates until
March 10, 2015, after which time you cannot be
guaranteed a room or be guaranteed the room
rate. Special Convention rooms sell out annually,
so book early!
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KEYNOTES
Opening Keynote
Spencer West
Redefining Possible
Monday April 13, 2015
Keynote
Keynote
David Sheard
Jodi Urquhart
The “Butterfly Model”:
Person-Centered
Dementia Care
Tuesday April 14, 2015
This Would be Funny if it
Wasn’t Happening to Me!
Embracing Change with
Enthusiasm and Vigor
Wednesday April 15, 2015
Spencer West is living proof of the transformation that
can happen when we redefine “possible.” At age five he
lost his legs from the pelvis down. As an adult he used his
hands and wheelchair to make it to the top of Tanzania’s
Mount Kilimanjaro. Hear his captivating story, told with
humour and humility, and learn how to apply the insights
he has gleaned from a lifetime of overcoming obstacles
and navigating a world that can be hostile towards those
with disabilities. West will show you how to identify
roadblocks and press on past them, inspiring us all to
believe we can tackle any goal, personal or professional.
Get set to be challenged and inspired as leading U.K.
dementia care consultant David Sheard talks about what it
takes to make a home truly person-centered. The founder
of Dementia Care Matters, Sheard and his team developed
the “Butterfly Care Home” model, where staff move like
“butterflies,” engaging with residents where they are at,
instead of rigidly sticking to predefined routines and roles.
Drawing from key findings of a large-scale audit of dementia
care homes, the outspoken and passionate advocate will
explain the difference between “doing” and “being” personcentered care, the implications for staff recruitment and
appraisal, and what this culture shift means for leadership.
Spencer West is an international speaker, author and
activist. He is the author of Standing Tall: My Journey,
and was the subject of the 2012 documentary Redefine
Possible: The Story of Spencer West. He has spoken around
the world on stage and in the media and appeared with
such luminaries as Al Gore, Jane Goodall, Rick Hansen
and Mia Farrow. He serves as an international leadership
facilitator and holds an honorary doctorate from Thompson
Rivers University.
David Sheard is chief executive of Dementia Care
Matters, which he founded in 1995. The organization is an
internationally-recognized leader in dementia care training
and service development. Sheard has also held several roles
as a dementia care specialist: as a social worker in hospitals
and the community, as a manager within the U.K.’s National
Health Service and as a university lecturer. He is visiting senior
fellow in the School of Health and Social Care at the University
of Surrey and holds an honorary doctorate from the university.
SPONSORED BY
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2015 OANHSS Annual Meeting and Convention
Do you ever wonder, “Why can’t things go the way I want
for a change?” This hilarious and provocative presentation
will show you how to face your stress instead of running
away and hiding. Learn to embrace the chaos of change
with conviction and vitality. Explore how the only way
“out” is “through” and that it can actually be fun to
welcome life’s challenges. Popular speaker Jody Urquhart
keeps the mood light while giving practical tips on how
to laugh at your inner dramas, summon your strength
and courage during topsy-turvy times and push through
resistance while empowering others to get on with it.
Jody Urquhart writes the syndicated column The Joy
of Work and is author of the book All Work and No Say.
She has delighted many healthcare audiences with her
funny and enthusiastic presentations as she carries out
her mission to help employees derive more meaning and
satisfaction from their work.
SPONSORED BY
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CONVENTION SCHEDULE
Monday April 13, 2015
Tuesday April 14, 2015
8:00 am – 7:30 pm
7:30 am – 4:00 pm
Registration Open
7:45 am – 8:30 am
Breakfast
Sponsored by MediSystem Pharmacy
7:45 am – 8:30 am Administrator Leadership Alumni Breakfast
Sponsored by Maxwell Management Group Limited
& Healthcare Insurance Reciprocal of Canada
Registration Open
8:30 am – 12:00 pm Pre-Convention Education
Code Red! When Fire Strikes
Sponsored by Healthcare Insurance Reciprocal
of Canada & Evacuscape Inc.
1:30 pm – 4:30 pm
Deep Dive
Alive Inside: Using Music to Unlock New Pathways
for People with Dementia
8:30 am – 10:00 amGuest Speaker: Dipika Damerla, Associate Minister of
Health and Long-Term Care (Invited)
7:00 pm – 8:30 pm
Opening Keynote: Spencer West
Redefining Possible
Sponsored by Complete Purchasing Services Inc.
10:00 pm +
OANHSS Hospitality Suite
Sponsored by PointClickCare
GUEST
SPEAKERS
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2015 OANHSS Annual Meeting and Convention
10:00 am – 2:00 pm Tradeshow Open
10:00 am – 11:00 am Break in Tradeshow
Sponsored by HUB International Ontario Limited
Dipika
Damerla
Susan
Fitzpatrick
Associate Minister
of Health and LongTerm Care (Invited)
Associate Deputy Minister,
Delivery and Implementation
Ministry of Health and LongTerm Care (Invited)
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8:30 pm – 10:00 pm Reception in the Tradeshow
Sponsored by Medical Pharmacies Group Limited
Keynote: David Sheard
The “Butterfly Model”: Person-Centered Dementia Care
Sponsored by SCA Personal Care
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Early Bird
Deadline
March 27,
2015
Wednesday April 15, 2015
11:00 am – 12:30 pm CONCURRENT WORKSHOPS
1 Compliance Inspections and the RQI: What We’ve Learned So Far
2 New Directions in LTC Health Human Resources Planning
3 The Resident Care Connection: Nursing and Dietary Working Together
4Working Better Together: Addressing Challenging Interactions with Residents
and Families
5 RAI MDS 2.0 Outcome Scales: Leading the Care Conference Conversation
6When Rights Collide: Addressing Competing Human Rights Situations
7 Quality Improvement in Action: PICC Line Antibiotic Therapy Management
Workshops 1-7 sponsored by MMMC Architects
12:30 pm – 2:00 pm Lunch in Tradeshow
Sponsored by Surge Learning Inc.
2:00 pm – 3:30 pm CONCURRENT WORKSHOPS
8 Team Building from the Inside: A New and Better Way
9Why Culture Eats Strategy for Breakfast: Creating a Positive Environment for
Health and Safety
10 Breaking the Silence: Staff Grief and Loss in Dementia Care
11 Beyond Gait Speed: Using Technology to Assess Balance and Mobility
2:00 pm – 4:00 pm
Member Issues Forum
2:00 pm – 4:00 pm
Nursing and Food Services Forum
4:15 pm – 5:15 pm
Gentle Flow Yoga
Sponsored by Java Music Club Inc.
6:45 pm – 11:00 pm The Sounds of Motown Show
10:00 pm +
OANHSS Hospitality Suite
Sponsored by PointClickCare
7:30 am – 1:00 pm
Registration Open
7:30 am – 8:45 am
Breakfast – Sponsored by VitalAire Healthcare
7:30 am – 8:45 am
Annual General Meeting Breakfast
9:00 am – 10:30 am CONCURRENT WORKSHOPS
12 Preparing Medical Directors to Collaborate for Improved Care
Sponsored by MediSystem Pharmacy
13 The Benefits of Small-Scale Design for Persons Living with Dementia
14 Going Public: Preparing for CIHI’s Long Term Care Performance Data Release
15 RN or RPN? Using the Three-Factor Framework in Nursing Assignment Decisions
16 The Path to Intentional Waste Loss: One Home’s Story of Getting Lean
17 RACE Against Workplace Bullying
18 Enhancing Palliative Care Capacity through the LEAP Course for Long Term Care
Workshops 12-18 sponsored by Trillium Talent Resource Group
10:30 am – 11:00 am Break
Sponsored by HUB International Ontario Limited
11:00 am – 12:30 pm CONCURRENT WORKSHOPS
19 Making It Work: Financing Capital Development and Redevelopment Projects
20 Enhancing Quality through Shared Performance Measures in Supportive Housing
21 Balanced Scorecard in Action: Lessons for Long Term Care
22 Teaching LTC Homes: Current and Future Opportunities
23 The Nutrition/Dementia Relationship: Research into Practice
24 Residents Helping Residents: A Dynamic Shift in Psychosocial Care
25 RAI-MDS Essentials and Best Practices
12:30 pm – 3:00 pm OANHSS Awards Luncheon
Sponsored by Healthcare Insurance Reciprocal of Canada
Keynote: Jodi Urquhart
This Would be Funny if it Wasn’t Happening to Me!
Embracing Change with Enthusiasm and Vigor
Sponsored by MediSystem Pharmacy
3:00 pm
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2015 OANHSS Annual Meeting and Convention
Convention Closes
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SPECIAL
FEATURES
Pre-Convention Education
Monday April 13, 2015 – 8:30 AM - 12:00 PM
Code Red! When Fire Strikes
A separate fee is required.
SPONSORED BY
Deep Dive Session
Monday April 13, 2015 – 1:30 PM - 4:30 PM
Alive Inside: Using Music to Unlock New Pathways for
People with Dementia
(Included with full Convention package)
Reception in the Tradeshow
Monday April 13, 2015 – 8:30 PM - 10:00 PM
SPONSORED BY
OANHSS Connection Lounge
Join us in the OANHSS Connection Lounge located in the Lower
Concourse level. Stop by to relax and connect with colleagues, or
learn more about the latest improvements to the Benchmarking
Service, Member Community, Policy Exchange and other OANHSS
programs and services. OANHSS staff will be on hand to answer all of
your questions.
Nursing and Food Services Forum
Tuesday April 14, 2015 – 2:00 PM - 4:00 PM
“Loving: The Essence of Being a Butterfly in Dementia Care”
This interactive workshop will be delivered by David Sheard, an
internationally-recognized leader in dementia care training and service
development and the chief executive of Dementia Care Matters.
Following his keynote presentation, this session will feature DVD
clips, music and exercises that will inspire and challenge delegates to
identify ‘controlling’ care so that they may enhance person-centred
‘attached’ care. Delegates will learn about the ‘butterfly approach’ to
dementia care and leave with a commitment to implement in their
own work settings, five key action items from this approach.
Administrator Leadership
Alumni Breakfast
Tuesday April 14, 2015
6:45 PM – 11:00 PM
Tuesday April 14, 2015 – 7:45 AM - 8:30 AM
If you are a graduate of the OANHSS Administrator Leadership
Program, plan to attend the alumni breakfast to connect with
classmates and program facilitators Milton Orris and Robert Morton.
Sign up for the breakfast on the registration form.
SPONSORED BY
Tickets $100
Full Convention Delegates Receive
a Complimentary Ticket
MOTOWN
TRIBUTE The Sounds of
Motown Show
➤
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Member Issues Forum
Tuesday April 14, 2015 – 2:00 PM - 4:00 PM
The Member Issues Forum is an opportunity for members to raise
and discuss their issues openly with the Association. Guest speakers
include senior Ministry staff who will talk about issues important to
our sector. Plenty of discussion is guaranteed.
Complimentary Wellness Activity
Tuesday April 14, 2015 – 4:15 PM - 5:15 PM
Gentle Flow Yoga is accessible to all levels and is ideal to stretch,
strengthen and relax your mind and body. Wear loose, comfortable
clothing. Mats and towels will be provided.
SPONSORED BY
OANHSS Awards 2015
Recognizing outstanding leaders, voluntary contributions,
and innovative programs and services.
OANHSS Leadership Award
SPONSORED BY
Presented to a senior executive who has demonstrated
exemplary leadership.
Norma Rudy Award
SPONSORED BY
Recognizes significant voluntary contributions
to OANHSS.
OANHSS
Innovation and Excellence Awards
O
ANHSS Annual General Meeting
Breakfast
Wednesday April 15, 2015 – 7:30 AM - 8:45 AM
Sign up for the breakfast on the registration form.
Supporting Seniors
SPONSORED BY
Recognizing innovative programs and techniques
in the provision of care and/or services for seniors.
Workplace Quality SPONSORED BY
Recognizing practical and creative programs and
strategies for fostering workplace excellence.
Koster Consulting
& Associates
Join us to celebrate this year’s recipients on Wednesday April 15, 2015, at 12:30 PM
2015 OANHSS Annual Meeting and Convention 13
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2015 OANHSS Annual Meeting and Convention
LUNCHEON
SPONSORED BY
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Early Bird
Deadline
March 27,
2015
CONCURRENT SESSIONS
Please select one session in each timeframe on the registration form
Tuesday April 14, 2015 – 11:00 AM - 12:30 PM
1
Compliance Inspections and the
RQI: What We’ve Learned So Far
2 N
ew Directions in LTC Health
Human Resources Planning
•Listen to key findings and results from all
inspections, including those generated from a full
year of Resident Quality Inspections (RQIs).
•Learn about the baseline data that have been
generated through the RQI process, the impact of
the Integrated Assessment Record (IAR) and the
MOHLTC’s plans to improve the RQI.
•Hear directly from Ministry staff and providers, ask
compliance-related questions and get tips and
tools from them on how to be inspection-ready.
•Gain a better understanding of the importance
of health human resources planning in long term
care through discussion of three groundbreaking
projects and their potential policy implications.
•Hear about a forecasting model for the current
and future use of PSWs; a qualitative study of PSW
education in Ontario and the implications of a
common standard; and results from a project that
has created long term care placements for fourth
year nursing students.
•Recognize the multitude of factors, variables and
stakeholders involved in health human resources
planning and the need for broad collaboration to
explore these issues.
(Management and Operations)
Mary Nestor, senior manager, compliance and
enforcement, Performance Improvement and
Compliance Branch, Ministry of Health and LongTerm Care
Karen Simpson, senior manager, compliance
and enforcement, Performance Improvement and
Compliance Branch, Ministry of Health and LongTerm Care
2015 OANHSS Annual Meeting and Convention
(Governance and Leadership)
(Integration and Collaboration)
•Examine and discuss case studies illustrating
how residents improve their quality of life when
nutrition and nursing staff work in tandem.
•Learn how optimal nutrition can alleviate some of
the greatest risks to residents in long term care,
such as falls, wounds, weight loss and dehydration.
•Explore how to strengthen collaboration between
nutrition and nursing care staff to identify, prevent
and communicate these risk factors and coordinate
an interdisciplinary approach for addressing them.
Karen Thompson, member, Ontario Long Term
Care Action Group, Dietitians of Canada
Julie Cavaliere, member, Ontario Long Term Care
Action Group, Dietitians of Canada
Metzie Lacroxi, manager of resident services,
Leisureworld Senior Care Corporation
Tracy Luciani, knowledge broker, Bruyère Centre
for Learning, Research and Innovation
Audrey Laporte, associate professor,
University of Toronto
Christine Kelly, postdoctoral fellow,
University of Ottawa
Valerie Fiset, professor, Algonquin College
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3 T he Resident Care Connection:
Nursing and Dietary Working
Together
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Tuesday April 14, 2015 – 11:00 AM - 12:30 PM
(Care and Services)
•Explore the shift towards a more consumeroriented healthcare system, its impact on
expectations and relationships with residents/
families and the new skills this requires from staff.
•Pick up practical communication and conflict
resolution strategies to address challenging and
abusive behaviours and hear how to establish
acceptable interactions between residents/families
and staff for the ultimate well-being of everyone in
the care setting.
•Identify when behaviours are escalating to a
serious level and what can be done to diffuse
or manage the circumstances surrounding these
situations.
Tammy Rankin, senior safety advisor, Regional
Municipality of Durham
John Keating, senior support coordinator, Durham
Regional Police
16 2015 OANHSS Annual Meeting and Convention
2015 OANHSS Annual Meeting and Convention
5RAI MDS 2.0 Outcome Scales:
Leading the Care Conference
Conversation
6When Rights Collide: Addressing
Competing Human Rights
Situations
•Hear how one home addressed the need to
improve its resident care conferences by moving to
consistent use of RAI MDS 2.0 outcome scales as a
focal point for discussion.
•Understand how this change can lead to improved
resident outcomes, better communication among
interdisciplinary team members, more focused
dialogue with families and more effective care
planning practices.
•Enhance your understanding of how the outcome
scales work, educational resources available to
support their implementation and how to use the
scales during resident care conferences.
•Familiarize yourself with the Ontario Human
Rights Commission’s policy for handling situations
of competing human rights and how it can be a
useful tool for long term care homes and nonprofit housing providers working with vulnerable
populations.
•Learn how to spot a competing human rights
situation and apply the policy’s framework to
address it.
•Develop a better understanding of the duties that
long term care and service providers have under
Ontario’s Human Rights Code and the difference
between legally-defined human rights and
individual perceptions of rights.
(Care and Services)
Kathy Cook, RAI coordinator, Hogarth Riverview
Manor, St. Joseph’s Care Group, Thunder Bay
Jennifer Koss, manager, long term care, Hogarth
Riverview Manor, St. Joseph’s Care Group,
Thunder Bay
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4
Working Better Together:
Addressing Challenging
Interactions with Residents and
Families
(Governance and Leadership)
Celia Chandler, lawyer, Iler Campbell LLP
Lauren Blumas, lawyer, Iler Campbell LLP
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Tuesday April 14, 2015 – 2:00 PM - 3:30 PM
(Care and Services)
•Find out how one home used quality improvement
methodologies and tools to build its capacity to
care for residents receiving antibiotic therapy via a
peripherally inserted central catheter (PICC) line.
•Learn about the process and steps taken in
developing a cross-sectoral project and the
challenges and lessons learned.
•Examine the impact this project is expected to
have on the home’s ability to support more timely,
smooth transitions from acute care to long term
care for the benefit of its residents and the wider
healthcare region.
Mary McDonald, director, quality and risk
management, Providence Manor, Kingston
Regina Mitchell, director of care, Providence
Manor, Kingston
Shelagh Nowlan, vice-president, long term care,
Providence Manor, Kingston
Sandra Carlton, vice-president, mission, values
& people, Providence Manor, Kingston
Tues April 14 11:00 AM - 12:30 PM
2015 OANHSS Annual Meeting and Convention
8Team Building from the Inside:
A New and Better Way
9Why Culture Eats Strategy for
Breakfast: Creating a Positive
Environment for Health and Safety
(Management and Operations)
•Learn how to set the conditions that empower staff
to build their own high performance teams within
or across units, rather than using a top-down
model to create them.
•Find out how to assign responsibilities to support
this change and ensure such teams are working
effectively and efficiently, leading to a better work
and care environment for all.
•Put the approach into practice through a
demonstration exercise and case study application;
receive a manual on how to implement it in your
organization.
(Governance and Leadership)
•Learn how understanding the values, attitudes and
beliefs that contribute to your organization’s health
and safety environment can lead to more effective
programs.
•Hear about a validated, innovative tool that
measures the health and safety climate and
uncovers underlying barriers to the success of
existing health and safety strategies.
•Participate in a practical discussion about how
to improve the health and safety culture in your
workplace, including engaging staff in strategic
planning.
Milton Orris, president, Orris Consultants Inc.
Brett Webb, health and safety consultant,
Public Services Health and Safety Association
Attention Nurses
The Ministry of Health and Long-Term Care has established a nurse training and education
fund for RNs and RPNs. The Nursing Education Initiative has been set up to provide on-going
funding to nurses to increase their knowledge and professional skills to enhance the quality of
care and services provided in Ontario. Funding towards the cost of this convention may be paid
to individuals as well as organizations.
For more information on the Nursing Education Initiative, please call the RNAO
FAQ line at 1-866-464-4405 or visit www.rnao.org.
2015 OANHSS Annual Meeting and Convention 17
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7Quality Improvement in Action:
PICC Line Antibiotic Therapy
Management
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17
Tuesday April 14, 2015 – 2:00 PM - 3:30 PM
Wed April 15 – 9:00 AM - 10:30 AM
10Breaking the Silence: Staff Grief
and Loss in Dementia Care
12
Preparing Medical Directors to
Collaborate for Improved Care
(Management and Operations)
•Examine the impact of grief and loss on staff
working with people with dementia in various
care settings, based on research by the Alzheimer
Society of Canada (ASC).
•Understand how to equip staff with practical,
self-care techniques that can help them to better
support residents with dementia through the
progression of the disease (including transfer to
another level of care) and review examples of other
organization- and peer-led support strategies.
•Familiarize yourself with ASC’s evidence-based
resource guide for helping healthcare providers
deal with loss and grief in dementia care.
Mary Schulz, director, information, support
services and education, Alzheimer Society of
Canada
Andrea Ubell, senior manager, programs and
client services, Alzheimer Society of York Region
18 2015 OANHSS Annual Meeting and Convention
2015 OANHSS Annual Meeting and Convention
(Care and Services)
•Find out how new technologies can provide more
meaningful assessments of balance and mobility
across a wide spectrum of abilities.
•Discuss how the results of instrumented
assessments can be used to support fall prevention
programs and individual care plans.
•Perform assessments yourself using inexpensive
portable technology and understand how to
interpret the results.
Boyd Badiuk, research coordinator, NiMBal,
University of Waterloo
Susan Brown, research coordinator, Schlegel
Villages
Karen Van Ooteghem, post-doctoral fellow,
University of Waterloo
Sherri Thomson, physiotherapist, Back Works
Spinal and Sport Rehabilitation
(Integration and Collaboration)
•Learn about the rationale and design behind this
new three-part curriculum aimed at providing
medical directors with the skills, knowledge and
leadership abilities to fulfil all aspects of their role.
•Review and discuss the 16 topic areas (organized
around quality improvement, legislation and
leadership/risk management) covered in the course.
•Discuss possibilities for collaboration and what
may be achieved when the medical director has
enhanced knowledge and skills relevant to their
role as part of the health care and administrative
teams in a long term care home.
Dr. Evelyn Williams, president and course
co-director, Ontario Long Term Care Physicians
Dr. Andrea Moser, past president and course
co-director, Ontario Long Term Care Physicians
➤
11Beyond Gait Speed: Using
Technology to Assess Balance
and Mobility
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13The Benefits of Small-Scale
Design for Persons Living with
Dementia
14Going Public: Preparing
for CIHI’s Long Term Care
Performance Data Release
15RN or RPN? Using the ThreeFactor Framework in Nursing
Assignment Decisions
•Explore a variety of models and hear about key
design elements that can be used to make current
residences friendlier for persons living with
dementia.
•Review leading research and examples of housing
options for persons with dementia and get tips,
strategies and tools for implementing small-scale
design principles in your home.
•Share and listen to other providers’ experiences
with various design approaches.
•Get a detailed look at the type of information
that will become publicly available this spring
through the first-ever, pan-Canadian reporting of
home-level long term care results on the Canadian
Institute for Health Information’s health system
performance website.
•Find out what CIHI is doing to support homes in
understanding their results and acting on them to
effect change and quality improvement.
•Discuss strategies for meaningful and constructive
communication about the results to the public and
the media.
•Familiarize yourself with components of the threefactor framework (representing the client, the nurse
and the environment) developed by the College of
Nurses of Ontario (CNO) to guide decision-making
around assigning the appropriate nurse to a client.
•Apply the framework to a variety of scenarios and
receive feedback from the presenters on how to
use it in your own practice setting.
•Understand how CNO resources are interrelated
and support the proper application of the threefactor framework.
(Care and Services)
Jodi Ball, principal, SHS Consulting
Frances Morton-Chang, principal, MortonChang Consulting
Anouk Montpetit, community services
coordinator, Bruyère Continuing Care
(Governance and Leadership)
(Care and Services)
Katherine Smith, outreach consultant,
College of Nurses of Ontario
Angela McNabb, outreach consultant,
College of Nurses of Ontario
Connie Paris, manager, home and continuing
care, Canadian Institute for Health Information
Joanna Filion, manager, communications,
Canadian Institute for Health Information
Connect. Collaborate. Share.
The OANHSS Member Community is a secure, online, professional
networking site for OANHSS full members to connect, collaborate, and
share information and resources with peers throughout the province.
Login to www.oanhss.org and click on the Member Community logo on the right hand side.
2015 OANHSS Annual Meeting and Convention 19
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19
Wednesday April 15, 2015 – 9:00 AM - 10:30 AM
16The Path to Intentional Waste
Loss: One Home’s Story of
Getting Lean
(Management and Operations)
•See how one home used lean thinking to reduce
waste, free up more time for direct care, build
dynamic staff teams, and make it all work in a
unionized environment.
•Hear how the home applied the lean theory of
eight sources of waste and review examples of
how they addressed each type of waste.
•Discuss ideas for using lean principles to eliminate
waste within your organization.
Helen Eby, director, seniors’ services, Sunnyside
Home, Region of Waterloo
Julie Wheeler, manager, community programs,
Sunnyside Home, Region of Waterloo
Kelly Buxton, social planning associate, Region of
Waterloo
17RACE Against Workplace
Bullying
18Enhancing Palliative Care
Capacity through the LEAP
Course for Long Term Care
(Management and Operations)
•Identify the 10 most common bullying behaviours,
the conditions and stages that lead to them and
the impacts such behaviours can have on the
workplace and those targeted.
•Find out the appropriate management response
to each type of bullying and how to use the RACE
(recognize, assess, control, evaluate) technique for
handling potential cases of these behaviours.
•Apply the RACE approach to situations in your
own organization through hands-on, small group
activities.
(Care and Services)
•Gain an understanding of the core competencies
required to provide quality palliative and end-oflife care to residents living with life-limiting illness.
•Explore the Learning Essential Approaches to
Palliative and End-of-Life Care (LEAP) program,
recently customized for long term care settings.
•Learn about educational resources, tools and LEAP
courseware available through Pallium Canada and
its e-learning portal and “pocketbook.”
Mary Lou Kelley, professor, School of Social
Work and Northern Ontario School of Medicine,
Lakehead University; chair, LEAP National Advisory
Committee
Kathryn Downer, national director, Pallium
Canada
Jill Marcella, project manager, Centre for
Research and Education in Aging and Health,
Lakehead University
Shelly Hurry, health and safety consultant,
Public Services Health and Safety Association
Register using the interactive registration form at
www.oanhss.org, or mail/fax the form on page 31
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20 2015 OANHSS Annual Meeting and Convention
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20
Wednesday April 15, 2015 – 11:00 AM - 12:30 PM
(Governance and Leadership)
•Learn about common capital financing issues in
long term care and how to resolve them, including
bridging financing gaps.
•Get up-to-date information on the possibilities
available under the Ontario government’s new
capital renewal program for “B” and “C” class
homes announced last fall and its impact on the
ability of homes to obtain financing.
•Discuss non-standard and innovative financing
approaches to sustain housing in the not-for-profit
sector; hear from member speakers about how they
have handled a variety of financing issues.
Doug Shinobu, managing director, Greengate
Capital Corp.
OANHSS members, TBC
2015 OANHSS Annual Meeting and Convention
20Enhancing Quality through
Shared Performance Measures in
Supportive Housing
21Balanced Scorecard in Action:
Lessons for Long Term Care
(Management and Operations)
(Governance and Leadership)
•Learn from one home’s positive experience
adapting and implementing this quality
improvement tool, including its impact on change
management and relevance to strategic planning.
•Hear about the results from an evaluation of the
model’s effectiveness in measuring areas such as
provider of choice, employer of choice, financial
viability and strategic partnerships.
•See how the Balanced Scorecard can be used more
generally to support enhanced accountability and
quality improvement in the long term care and
community service sectors.
•Hear about the processes that seniors’ supportive
housing leaders in Niagara used to collaborate
with each other and a local university in the
development of a common set of performance
measures.
•Discover how the measures – linked to Health
Quality Ontario’s dimensions of quality – have
been successfully used to identify quality gaps and
lead subsequent quality improvement projects;
discuss the importance of shared learning in this
work.
•Participate in an interactive activity to gain a
deeper understanding of the consensus-building
process used to develop these measures.
Catherine Hutson, senior director, corporate
development, Yee Hong Centre for Geriatric Care
Siuwin Wang, manager, strategy and performance,
Yee Hong Centre for Geriatric Care
Emily Sun, health information analyst,
Sunnybrook Health Sciences Centre
Pria Nippak, assistant professor, Ryerson
University
Winston Issac, associate professor, Ryerson
University
Tim Siemens, executive director, Tabor Manor,
St. Catharines and Pleasant Manor, Virgil
Judy Willems, director, Pleasant Manor, Virgil
2015 OANHSS Annual Meeting and Convention 21
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19Making It Work: Financing
Capital Development and
Redevelopment Projects
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21
Wednesday April 15, 2015 – 11:00 AM - 12:30 PM
22Teaching LTC Homes:
Current and Future Opportunities
(Care and Services)
•Become more knowledgeable about the history,
structure and benefits of teaching long term care
(LTC) homes in Ontario and how to use them to
build synergies, increase workforce capacity and
advance system planning.
•Look at three innovative models developed by
Ontario’s Centres for Learning, Research and
Innovation (CLRI) to understand what components/
structures may be part of a teaching home, how
to set up partnerships, and how to integrate
education, research and quality improvement
initiatives into the operational framework of a
LTC home.
•Participate in a discussion about the future vision
and opportunities for teaching LTC homes and their
potential to foster cultures of learning, inquiry and
innovation across the sector.
23The Nutrition/Dementia
Relationship: Research into
Practice
24Residents Helping Residents:
A Dynamic Shift in Psychosocial
Care
•Explore insights from a new research report on the
relationship between nutrition and dementia.
•Examine best practices identified in the study
and hear innovative examples of how to put the
research into action in your dining and nutrition
programs.
•Share your own knowledge with other participants
and learn how to be more prepared to meet the
rising prevalence of dementia through nutrition
and dining strategies.
•Explore how loneliness and depression contribute
significantly to negative health outcomes and
how their prevalence and impact can be reduced
through social engagement between residents.
•Hear from two homes about the results they
experienced through implementation of an
evidence-based, standardized, mutual support
group program for residents.
•Understand how this approach provides purposeful
opportunities for resident contribution including
from those living with cognitive impairment and
other challenges.
(Care and Services)
Bryn Barnes, vice-president, Marquise Hospitality,
Compass Group
Angela Brooks, director of senior living, Marquise
Hospitality, Compass Group
Melissa Donskov, director of operations, Bruyère
Centre for Learning, Research and Innovation in
Long-Term Care, Ottawa
Raquel Meyer, manager, Baycrest Centre for
Learning, Research and Innovation in Long-Term
Care, Toronto
Mary-Lou van der Horst, director, Schlegel
Centre for Learning, Research and Innovation in
Long-Term Care, Kitchener
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22 2015 OANHSS Annual Meeting and Convention
2015 OANHSS Annual Meeting and Convention
(Care and Services)
Cheryl Gilmour, manager, community life,
Dearness Home, City of London
Kristen Falkenburger, music therapist, Sunnyside
Seniors’ Services, Region of Waterloo
Kristine Theurer, founder, Java Music Club
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25RAI-MDS Essentials and Best
Practices
(Management and Operations)
•Overcome implementation challenges by enhancing
your knowledge of best practices and key strategies
in the application of the Resident Assessment
Instrument - Minimum Data Set (RAI-MDS) process.
•Examine the impact of MDS coding inaccuracies
on care outcomes, compliance inspection and
reimbursement risks.
•Learn how to lead in a case mix world – what to
focus on and monitor –and hear tips for preparing
your organization for data accuracy audits.
Soo Ching Kikuta, president, SCK Health
Consulting Inc.
Paper-Lite Convention
OANHSS is reducing the amount of paper used at Convention.
Electronic presentation handouts will replace paper whenever
possible and will be accessible before, during and after the
event on the OANHSS Convention App. Please make sure you
download your handouts before attending the Convention.
2015 OANHSS Annual Meeting and Convention 23
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23
• A
searchable electronic policy
management system
• Exclusive access for OANHSS members
• S ource hundreds of policies and
resources
Hundreds
of policies
Download
and adapt
them
• Cross-walk
links to the LTCHA,
its regulations, and inspection
protocols to respond to compliance
requirements
• Search
policies by key topic, LTCHA
and its regulatory provisions, and
inspection protocol
• R
ecent expansion includes policies
for seniors’ housing
For more information, contact Kathryn Pilkington, Director of Professional Services
and Health Policy, at (905) 851-8821 ext. 244.
Ontario Association of Non-Profit Homes and Services for Seniors www.oanhss.org
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24 2015 OANHSS Annual Meeting and Convention
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24
YOUR BUSINESS ADVANTAGE
OANHSS Program Partners
Save time and money with OANHSS’ preferred pricing program partners. Developed with OANHSS, these service arrangements tap
into the collective buying power of Association members to offer you discount pricing on the products and services that you use most.
BULK BUY – TUBS, LIFTS, DISINFECTORS
AND MEDICAL BEDS
ArjoHuntleigh | Booth POD 221
Take advantage of a members-only discount
arrangement with ArjoHuntleigh that offers tremendous
savings on their full line of tubs, tub lifts, resident lifts,
disinfectors and beds.
BULK BUY – BEDS & MATTRESSES
Cardinal Health Canada | Booth 504,506,508,510
Special discount pricing available through Cardinal Health
Canada on manual, semi-electric and electric beds as well
as discounts on therapeutic surfaces.
PROPERTY & CASUALTY INSURANCE
HUB International Ontario Limited | Booth 304
Insurance program custom designed for OANHSS
members, providing comprehensive protection for long
term care, seniors’ housing and community services.
Preferred premiums, quality service and a broad range of
commercial and personal insurance products are available
to members.
GROUP PURCHASE PROGRAM
Complete Purchasing
Services Inc. | Booth 411
A supply chain management solutions provider, CPS
provides a comprehensive procurement program for
products and services in foodservices, facilities and
operations, nursing and clinical. Access web-based
applications for procurement, inventory management
and menu management, education programs and a
locally based client services team.
LEADERSHIP TRAINING FOR RNS AND RPNS
Silver Meridian | Booth 110
Build your leadership skills by enrolling in the Excelling
as a Nurse Leader in Long Term Care, a three-day
certificate program for nurses working in LTC homes.
Developed with OANHSS and presented exclusively by
Silver Meridian, this program assists the professional
nurse in acquiring and practising the skills required of the
complete nurse leader.
GAS AND ELECTRICITY PROGRAM
ECNG Energy L.P. | Booth 407
Manage your gas and electricity costs with ECNG
Energy L.P., Canada’s oldest and largest energy
procurement firm. ECNG provides competitive pricing,
budget stability and expertise to help you budget and
manage your energy requirements.
Developed by Members for Members
For more information on how group programs can save you money, contact Chris Noone at (905) 851-8821 ext. 253 or [email protected]
2015 OANHSS Annual Meeting and Convention 25
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TRADESHOW
EXHIBITORS
BOOTH #
Aatel Communications Inc.
607
Achieva Health
202
ArjoHuntleigh
POD 221
Arvan Rehab Group
225
Austco Communication Systems
224
C/S Construction Specialties Company
610
Canadian Healthcare Engineering Society
– Ontario Chapter
329
Cardinal Health Canada
504, 506, 508, 510
CARF Canada
230
Classic Care Pharmacy
POD 301
Complete Purchasing Services Inc.
411
Cornerstone Medical Inc.
609, 611
David Burns & Associates
206
Demtroys Technology
237
Direct Denistry Services
– Peter Brymer Dentistry Professional Corporation 102
Dispill/Richards Packaging Inc.
204
ECNG Energy L.P.
407
Evacuscape Inc.
200
First Quality Products, Inc.
336
Forbo Flooring Systems
608
GeriatRX Pharmacy
505, 507
Gold Care
604
Golden Care Dental Services
325
Health Quality Ontario
327
26 2015 OANHSS Annual Meeting and Convention
2015 OANHSS Annual Meeting and Convention
ORGANIZATION NAME
BOOTH #
Healthcare Insurance Reciprocal of Canada (HIROC)
HUB International Ontario Limited
Infrastructure Ontario
Java Music Club Inc.
KR Communications Ltd.
Marquise Hospitality
(A member of Compass Group Canada)
MASS Environmental Services Inc.
Maxwell Management Group Ltd.
M.C. Healthcare Products
ORGANIZATION NAME
404
304
209
308
330
617
406
104
(A division of SPAN Medical Products Canada, Inc.) 603, 605
MED E-care Healthcare Solutions Inc.
228
Medical Mart Supplies Ltd.
315, 317, 319, 321
Medical Pharmacies Group Limited
POD 211
Medigas509
MediSystem Pharmacy
POD 309
Medline Canada 227, 229
MIP Inc.
332, 334
MPT CAN (Tables Modulaires Positionnelles)
234, 236
National Pharmacy
106
Neurogym Technologies
331
Novo Peak Health
613
OASSIS Employee Benefits
POD 501
Ontario Laundry Systems Inc.
226
POI Business Interiors
601
PointClickCare409
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ORGANIZATION NAME
Complement your educational experience with a visit to the tradeshow, open on Monday
April 13 after the opening keynote session and on Tuesday April 14. It’s one of the most
exciting and popular events of the convention. Meet and talk with representatives from an
array of companies supplying products, equipment and services to the long term care and
seniors’ housing sectors. Be sure to visit each booth – you could win fabulous prizes donated
by the exhibitors. We thank these exhibitors and sponsors whose financial contributions
have greatly enhanced the overall convention.
BOOTH #
Policy Medical 235
Preferred Health Care Services
118
ProResp Inc.
324
Public Services Health & Safety Association
100
Pulse Rx LTC Pharmacy
112
Quality Life Services Inc.
405
Registered Nurses’ Association of Ontario (RNAO)
615
Remedy’sRX Specialty Pharmacy
205, 207
Rexall Specialty Pharmacy
326, 328
SCA Personal Care
114, 116
Senior Care Canada
619
Silver Group Purchasing
(A division of Extendicare Canada Inc.)
120
Silver Meridian
110
SmartMeds Pharmacy
208
StaffScheduleCare
POD 401
Stratim
POD 201
Sunwave for Business
305
Surge Learning Inc.
210
Tandus Canada
233
Tel-e Connect Systems Ltd.
231
Trillium Talent Resource Group
307
TV Tour
511
Unity Connected Solutions
306
Windmill Software Inc.
606
Wireless RNA Technology Inc.
323
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SPONSORS
GOLD SPONSOR
OANHSS gratefully acknowledges the many commercial members whose sponsorship
has helped to make convention 2015 such an exceptional event. Please remember our
supporters when making future purchasing decisions!
ORGANIZATION NAME
SPONSORSHIP
Arvan Rehab Group
Popcorn Stand pop-up
Canadian Society of Nutrition Management
Delegate Kit Insert
Centric Health Seniors Wellness
Innovation & Excellence Supporting Seniors Award
Complete Purchasing Services Inc.
Opening Keynote Speaker April 13
Evacuscape Inc.
Pre-convention Education Session
Healthcare Insurance Reciprocal of Canada (HIROC)
Pre-convention Education Session
Healthcare Insurance Reciprocal of Canada (HIROC) Administrator Leadership Alumni Breakfast
Healthcare Insurance Reciprocal of Canada (HIROC)
Awards Luncheon
Healthcare Insurance Reciprocal of Canada (HIROC)
OANHSS Leadership Award
HUB International Ontario Limited
Refreshment Break April 14 + April 15
Java Music Club Inc.
Wellness Sponsor
Koster Consulting & Associates
Innovation & Excellence Workplace Health Award
Maxwell Management Group Ltd.
Administrator Leadership Alumni Breakfast
Medical Mart
Delegate Bag
Medical Pharmacies Group Limited
Opening Reception
MediSystem Pharmacy
Gold Level
MediSystem Pharmacy
Continental Breakfast April 14
MediSystem Pharmacy
Keynote Speaker April 15
MMMC Architects
Workshop Block April 14
National Pharmacy
Convention Mobile App
PointClickCare
Hospitality Suite
Pulse Rx LTC Pharmacy
Badge Lanyards
Remedy’sRX Specialty Pharmacy
Delegate Kit Insert
SCA Personal Care
Keynote Speaker April 14
SCA Personal Care
Delegate Kit Insert
Surge Learning Inc.
Buffet Luncheon
Trillium Talent Resource Group
Workshop Block April 15
VitalAire Healthcare
Continental Breakfast April 15
Exhibitors and sponsors listed were confirmed at the time of printing.
Check the OANHSS website for updates at www.oanhss.org
2015 OANHSS Annual Meeting and Convention 27
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28 2015 OANHSS Annual Meeting and Convention
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REGISTRATION CATEGORIES
April 13-15, 2015
Tuesday April 14, 2015
Wednesday April 15, 2015
Full Convention Package
includes all events
Daily program includes
Daily program includes
(Pre-Convention Education requires a separate fee)
• Deep Dive Education Session
• Opening Keynote
• Opening Evening Reception in Tradeshow
• Continental Breakfast (Tues. April 14)
• Keynote Sessions and Guest Speakers
• Concurrent Sessions
• Tradeshow Luncheon (Tues. April 14)
• Annual General Meeting
• Member Issues Forum
• Awards Luncheon
• Nursing and Food Services Forum
• Continental Breakfast (Wed. April 15)
• Administrator Leadership Alumni Breakfast
• Refreshment Break
• Admittance to the Tradeshow
• The Sounds of Motown Show
- Evening Banquet
• OANHSS Hospitality Suite
• Complimentary Delegate Bag
• Complimentary Wellness Activities
•
•
•
•
•
•
•
•
•
•
•
•
Continental Breakfast
Administrator Leadership Alumni Breakfast
Keynote Session and Guest Speakers (April 14th only)
Nursing and Food Services Forum
Concurrent Sessions
Tradeshow Luncheon
Member Issues Forum
Refreshment Break
Admittance to the Tradeshow
OANHSS Hospitality Suite
Complimentary Delegate Bag
Complimentary Wellness Activities
•
•
•
•
•
•
•
Continental Breakfast
Keynote Session (April 15th only)
Awards Luncheon
Annual General Meeting
Concurrent Sessions
Refreshment Break
Complimentary Delegate Bag
Early Bird
Deadline
March 27,
2015
Note: A ticket for the Evening Banquet on Tuesday April
14, 2015, can be purchased for $100 each. Simply check
the box on your registration form, indicate how many
extra tickets you wish and include the additional cost
with your payment.
Note: Extra tickets for the Evening Banquet on Tuesday
April 14, 2015, can be purchased for $100 each. Simply
check the box on your registration form, indicate how
many extra tickets you wish and include the additional
cost with your payment.
2015 OANHSS Annual Meeting and Convention 29
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29
REGISTRATION INFORMATION
How to Register
Register
using all
thesections
interactive
registration
form
at www.oanhss.org and submit electronically.
1 Complete
of the
registration
form.
OR
2 Submit the registration form by email and include VISA number or request an invoice.
Complete
all sections with
of thecheque
registration
(see page
and mail with
it with
a cheque
or VISA
number, or fax
3Mail registration
or VISAform
number,
or fax31)
registration
VISA
information
to 905-851-0744.
registration
VISA toinformation
to 905-851-0744.
(Note – we are unable to accept telephone registrations.)
(Note - wewith
are unable
accept telephone
registrations)
• P lease
Pleasecomplete
completeallallsections
sectionsofofthe
theregistration
registrationform,
form,including
includingconcurrent
concurrentsession
sessionchoices.
choices.
HOTEL
INFORMATION
Hotel Accommodations
OANHSS has reserved a block of rooms for
delegates at a rate of $246 + taxes for single/
double. Please call 1-888-627-7175 and quote
the group code (OAD13A).
• Y ou
Youwill
willbebemailed
maileda aconfirmation
confirmationletter/receipt
letter/receiptand
anddirections
directionstotothe
thehotel.
hotel.
• All
Allregistrations
registrationsmust
mustbebereceived
receivedbybyFriday
FridayMarch
March27,
27,2015.
2015.
• D
elegate
Delegatesubstitution
substitutionis ispermitted,
permitted,but
butsharing
sharinga aregistration
registrationis isnot
notpermitted.
permitted.
Important Information
Payment
• Cheques are to be made payable to OANHSS.
• Mail cheque and registration form to OANHSS, 7050 Weston Road, Suite 700, Woodbridge, ON L4L 8G7.
Cancellations: Cancellations must be received in writing prior to Friday March 27, 2015. A $50 administration fee will apply
regardless of the status of payment. Registrants who fail to attend the program or cancel after the deadline date shall be liable
for the full fee. There is no charge for delegate substitutions.
Privacy Statement: Registration information is collected to process registrations and payments for education events,
correspond with registered delegates, notify participants about other OANHSS programs and services and to publish delegate
lists for event participants. If you do not wish to have your registration information used for these purposes, please contact Nina
Zivkovic at [email protected]. To access our privacy policy go to www.oanhss.org.
When booking your reservation at the
Sheraton Centre Toronto Hotel, you must
mention that you are a delegate attending the
OANHSS Convention to receive the Convention
room rate.
Rooms are being held for OANHSS delegates
until March 10, 2015, after which time
you cannot be guaranteed a room or be
guaranteed the room rate. Special Convention
rooms sell out annually, book early!
Special Requirements
P lease indicate any special requirements (e.g.
accessibility, dietary) on your registration form
and the convention planner will contact you.
Consent to use of photographic images: Registration and attendance at OANHSS educational events constitute an
agreement by the registrant to OANHSS’ use and distribution of the registrant’s image in photographs.
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30 2015 OANHSS Annual Meeting and Convention
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30
2015 Annual Meeting and Convention
Sheraton Centre Toronto | April 13-15, 2015
Step 2
Step 1
Title
Organization
Mailing address
City
Prov
Ext.
Please indicate if you are a
Postal Code
Email
Member
Non Member
For membership information contact Chris Noone at OANHSS, 905-851-8821 ext.253
P lease help us to identify our catering needs
Please indicate any special requirements (e.g. accessibility, dietary)
$629 member
$785 non member
$660 member
$825 non member
Tuesday Daily Program
(does not include banquet ticket)
$325 member
$405 non member
$335 member
$415 non member
Wednesday Daily Program $315 member
$390 non member
$325 member
$405 non member
Extra Banquet Ticket (Tues)
$100 member
$125 non member
$100 member
$125 non member
Exhibit Hall Pass Only (Tues)
$130 member
$160 non member $130 member $160 non member
Step 4
Full Convention Package participants
Deep Dive Education Session (Monday)
Opening Evening Keynote and Reception (Monday)
Motown Banquet (Tuesday)*ticket included
Please Choose one breakfast on Tuesday
Yes
No
Yes
No
YesNo
Administrator Leadership Alumni Breakfast OR
No breakfast
Breakfast OR
Annual General Meeting Breakfast (voting members only) OR
No breakfast
Please Choose one breakfast on Wednesday
Step 5
Reset Step 2 Selections
Full Convention Package
(includes 1 banquet ticket) Please Select Your Choice of Concurrent Sessions
Tuesday April 14, 2015 (select one option in each time slot)
Concurrent Sessions (11:00am – 12:30pm) 1 2
Concurrent Sessions (2:00pm – 3:30pm)
8 9
Member Issues Forum (2:00pm – 4:00pm)
OR
Nursing and Food Services Forum (2:00pm – 4:00pm)
Reset Step 4 Selections
3 4 5
10 11 OR
6
7
Wednesday April 15, 2015 (select one option in each time slot)
Breakfast OR
Concurrent Sessions (9:00am – 10:30am)
Concurrent Sessions (11:00am – 12:30pm)
12
19
13
20
14
21
15
22
16
23
17
24
18
25
Payment Options
Method of Payment
Invoice me
VISA
Please note that VISA is the only credit card option available. Complete information below or contact Olga Jimenez with credit
card information at 905-851-8821 ext.200.
VISA #
Cardholder’s Name
2015 OANHSS Annual Meeting and Convention
Expiry
IF FAXING, PLEASE SEND COMPLETED FORMS TO 905-851-0744
I have read and accept the Cancellation Policy and the Privacy Statement on page 30.
Submit by Email
Print and Fax
2015 OANHSS Annual Meeting and Convention 31
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Step 3
Registration Fees
BEFORE OR ON
AFTER
Please select your choice(s)
MARCH 27, 2015
MARCH 27, 2015
Pre-Convention Education $158 member $168 member
Code Red: When Fire Strikes $197 non member $210 non member
Delegate Name
Phone
Early Bird
Deadline
March 27,
2015
REGISTRATION FORM
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Tuesday April 14, 2015
6:45 PM – 11:00 PM
Tickets $100
Full Convention Delegates Receive
a Complimentary Ticket
MOTOWN
TRIBUTE
The Sounds of Motown Show
Get on up on the floor – it’s time to take a spin through Motown!
Start your evening with a delicious banquet dinner and follow it
up with a course of musical soul food featuring the rhythms and
songs of such greats as the Supremes, Jackson 5 and Gladys
Knight and the Pips. The grand finale happens out on the dance
floor, backed by a nine-piece band. We guarantee the hardest part
will be staying in your seat!
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32 2015 OANHSS Annual Meeting and Convention
2015 OANHSS Annual Meeting and Convention
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32