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One80 Place-Columbia
JOB DESCRIPTION
Landlord and Outreach Specialist
Under the direct supervision of the SSVF Program Coordinators, the Landlord and Outreach
Specialist is responsible for increasing access to both private and public rental markets for those
moving from homelessness to permanent housing and is responsible for increasing access to
the One80 Place SSVF program through application and enrollment assistance for Veterans who
are homeless or at-risk of becoming homeless. Additionally, the Landlord and Outreach
Specialist will provide outreach and education to clients regarding SSVF and other community
resources while strengthening collaborations with partner organizations. Landlord and
Outreach Specialist is also responsible for building relationships with landlords and create
incentives for landlords to relax screening criteria for people experiencing homelessness who
have barriers to accessing permanent housing. Incentives include a rapid response to concerns,
tenant case-management, rental deposits and short-term rental assistance.
STATUS: Full-time, regular, exempt
SALARY RANGE: $35,000-$59.150
SPECIFIC REQUIREMENTS:
1. Bachelor’s degree in a Human Service field of study (social work, counseling, psychology
or related field) required.
2. Three to five years’ experience working with indigent and/or at-risk populations.
3. Excellent verbal and written communication skills.
4. Excellent computer skills including basic office programs and the ability to learn and
utilize appropriate database programs.
5. Ability to work independently and as a part of a multi-disciplinary team.
6. Ability to relate effectively and without judgment to diverse individuals.
7. Experience working with landlords and placing homeless households with barriers into
permanent housing
8. Willing to travel to throughout the 14 county MACH service areas.
9. Knowledge of Landlord/Tenant Laws and Fair Housing Regulations.
10. Must be able to travel independently between multiple work sites within a day
SPECIFIC DUTIES:
1. Requires knowledge and belief in “Housing First” philosophy and strategies
2. Identify unsheltered Veterans and their families through direct outreach activities and
through reports/referrals from shelters, police, churches, social service providers and
others.
3. Identifies Veterans and their families who at-risk of homelessness through direct
outreach activities and through reports/referrals from shelters, police, churches, social
service providers and others.
4. Initiate contact and establish a working interaction with unsheltered and at-risk
Veterans and their families for the purpose of providing assistance with attaining
adequate shelter and access to needed services.
5. Provides appropriate referrals for those who are ineligible for services.
6. Using the documentation checklist as a guide ensures that all client charts contain
necessary copies and paperwork to determine program eligibility.
7. Establish and maintain positive, productive working relationships with mental health
programs, shelter programs, police (and other local officials), and providers of services
and resources to Veterans.
8. Maintain complete client records, daily activity logs, mileage logs, and other reports as
directed.
9. Take appropriate action to deal with any homeless emergency situation.
10. Establish relationships with landlords to assist in locating appropriate housing, especially
those who have multiple barriers to obtaining permanent housing
11. Maintain landlord relationships and assist to keep database on properties and landlord
contacts current
12. Become active in the landlord community to identify housing for homeless people with
barriers and disabilities
13. Develop outreach materials and agreements with landlords that will provide rental units
to help homeless clients access and maintain permanent housing; this may include
assistance negotiating master lease arrangements
14. Act as a liaison and mediator for housing issues that may arise
15. Perform unit move-in and move-out inspections as needed
16. Meet as needed with clients to assist with applications, housing search, or other support
services
17. Maintain statistics and provide narrative reports on a monthly basis
18. Assist Housing Case Managers with coordination of residential support services to
ensure clients maintain permanent housing
19. Conduct tenant and landlord education trainings
20. Participate in regular team meetings
21. Other duties as assigned
IMMEDIATE SUPERVISOR:
Program Coordinator
RELOCATION EXPENSE:
NO
Please submit your completed One80 Place Application, resume and cover letter to
[email protected] Attention: LANDLORD & OUTREACH SPECIALIST
*In the body of your cover letter please explain your experience working with Veterans.
Application Deadline: April 20, 2015