Program Office Charter 1. 1 April 8, 2015 Charter The OneIT Program Office will provide operational oversight of OneIT efforts. Guiding Principles for OneIT@Iowa • • • • Increase the efficiency of IT service delivery with minimal impact to end user service quality. Provide transparent and flexible IT services and projects. Deliver OneIT projects that meet OneIT, University of Iowa, and Board of Regents expectations for efficiency, cost savings, schedule, and investment. Engage campus for input and support before and during OneIT projects. Governance The Program Office is sponsored by the Chief Information Officer, with guidance and oversight provided by the OneIT Steering Committee. Composition The OneIT Steering Committee will include three staff appointed by the Chief Information Officer. Additional staff will be added by appointed Program Office leaders as needed. Key Responsibilities • OneIT Project Operational Oversight o Develop TIER program timeline; develop project plans and timelines with project leaders o Ensure adherence to project charters, i.e. decisions that clarify but don’t change scope o Ensure consistency in project delivery o Oversee OneIT project managers o Define, collect and manage project deliverables including project documents, reports, metrics o Monitor and coordinate staff resource allocation and assignments across projects o Identify quick wins o Facilitate communications between project teams and steering committee Hits, misses and top 3s • Facilitate Steering Committee Efforts http://oneit.uiowa.edu 1 o Develop steering committee agendas and facilitate meetings (in concert with CIO) o Represent OneIT project team leadership at steering committee; facilitate project team interaction with steering committee as needed o Keep Steering Committee abreast of OneIT project statuses • Manage External Communications o Develop communications plan with CIO strategic communications office o Assist strategic communications office with OneIT communications to campus, including emails and website o Facilitate town hall meetings and OneIT-wide advisory groups • Metrics and Reporting o Coordinate time reporting function for OneIT projects o Coordinate efforts to track cost savings and cost avoidance o Monitor and manage HR staffing issues and changes o Project-specific metrics Current Membership • • • Lance Bolton, Sr. IT Director, College of Liberal Arts & Sciences Romy Bolton, IT Director, ITS Enterprise Services Chris Clark, IT Director, ITS Office of Teaching, Learning and Technology http://oneit.uiowa.edu 2
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