PROGRAM COORDINATOR: POSITION DETAIL Title: one•n•ten Program Coordinator Organization, Location: Phoenix, AZ Position Type: Full Time (40 hours per week) non-exempt Reports To: Programs Manager Starting Salary Range: $12.50 - $15.86 per hour + benefits Application Submission Deadline: Sunday, March 29, 2015 by 5:00 PM Ideal Start Date: Monday, April 6, 2015 POSITION SUMMARY The Program Coordinator will work primarily within the one•n•ten Promise of a New Day (P.O.N.D.) Housing Program, assist with special events, and other duties assigned by supervisor(s). The one•n•ten P.O.N.D. program is a supportive housing program designed to assist youth experiencing homelessness gain the skills necessary to successfully transition to independent living. one•n•ten’s Program Coordinators work closely with the youth to ensure they have the resources to succeed. This includes job training, life skill training, mental health counseling, transportation, case management, and personal development goal-setting to guide their paths. CORE RESPONSIBILITIES Support and implement programs for one•n•ten youth to succeed: · Plan and oversee daily case management, programs, and administrative functions that support positive youth development outcomes. · Coordinate age-appropriate group activities, including those emphasizing workforce development, education, community engagement, healthy choices, and independence. · Establish and enforce safe-space guidelines consistent with organizational goals/mission. 1 · Oversee the provision of programmatic activities in accordance with established standards and goals. · Ensure that members are encouraged to participate in a variety of programs areas/activities and receive instruction and constructive feedback to develop skills in specific program area(s). · Demonstrate leadership to ensure appropriate conduct, safety and development of participants. · Actively recruit and refer new youth participants to homeless systems of care. · Plan, organize and implement positive youth development programs and activities for participants that will help young people access higher education opportunities and encourage them to pursue future careers. · Evaluate programs on a continual basis to ensure programs/activities respond to member needs and address participant’s sexual orientation, gender identity and cultural diversity. · Oversee proper record keeping and reporting including activities and events conducted, breakdowns of daily participation figures, notable achievements and any problems/issues · Ensure a productive work environment with instruction/guidance from Programs Manager and Director of Programs. · Increase visibility of general one•n•ten programs via announcements of upcoming daily and special events, internally & externally. · Develop and maintain relationships with schools, community leaders, and appropriate community agencies to assist with recruitment and referral services. · Develop collaborative partnerships with other homeless youth-serving organizations, educational partners, volunteers, members, parents, families, and community organizations. · Proficiency in computer applications: Word, Excel, and email, and working understanding of Internet search functionality including web development, career tools, resume building software, etc. 2 IDEAL CANDIDATE’S KNOWLEDGE, SKILLS AND ABILITIES · History, mission and vision of one•n•ten. · Knowledge of one•n•ten programs, services, and events. · Knowledge of local and national partners. · Exemplary verbal, written and interpersonal communication skills, attention to detail. · Exemplary customer service, public relations. · Able to motivate others; supervision of youth participants and weekly volunteers. · Understand, value and respect diversity in all forms, including diversity within the LGBTQ community. · Work collaboratively and respectfully with diverse volunteers, staff, community leaders, organizations, sponsors and other stakeholders. · Demonstrate professionalism, good judgment, and maintain confidentiality when required. · Work as an independent self-starter, without direct supervision, as well as a member of a team; develop positive working relationships with youth, volunteers, and staff. · Develop procedures, analyze problems, design effective plans and successfully engage others in the execution of plans. · Prepare accurate, concise and timely reports. · Know when to ask for help, advice and support, and when to offer it. · Provide and accept constructive feedback to/from supervisors, peers, volunteers, and youth participants. · Maintain a high level of professional energy and enthusiasm. 3 QUALIFICATIONS · Knowledge of computer software and technology. · Extensive experience working with teens and young adults. · Ability to motivate youth and provide critical resources. · Ability to deal well with youth in crisis. · Ability to plan and implement quality programs for youth. · Ability to organize and supervise members in a safe environment. · Bachelor’s Degree or equivalent work experience (3-5 years) a plus. · CPR & First Aid certifications. · Screening Requirements: Criminal Background Check/Fingerprint Clearance Card. INSTRUCTIONS – HOW TO APPLY A complete application contains the following items: · A cover letter, not to exceed one page · A comprehensive resume · Contact information for three current professional references. Items should be saved together in one PDF (.pdf) or Word document (.doc or .docx), and saved with a file name in the following format: LastnamePCApplication.pdf or LastnamePCApplication.doc or LastnamePCApplication.docx Applicants who are unable to meet file format requirements should contact the one•n•ten office at least three days in advance of the deadline at 602-400-2601. Complete applications should be attached to an email message with “PC Submission” in the subject line, and sent to: [email protected] Applications will not be accepted through any other means. Applicants can expect to receive a confirmation within 2 business days indicating that an application has been successfully received. Application Submission Deadline: Sunday, March 29, 2015 5:00 pm one•n•ten is an EOE/ADA Reasonable Accommodation Employer. 4