Application for a post office box
or locked bag and Mail2Day®
997 02 100000000
Your privacy
Customer details
With your implied consent we may also use your personal information to: (i) tell you about our
products and services or special offers which we think may be of interest to you; or (ii) provide
you with information from other businesses.
Please place a “X” below in the relevant box if you do not want to receive this information.
Customer name (if for personal use) or company name
ABN (required for business applicants)
Promotional mail service
(semi-addressed / unaddressed)
Street address
State
Suburb
Box/Bag Number
Box/Bag Size
Postcode
-Select-
Product and service information
Electronic marketing
With your express consent we can send you information about our products
and services or special offers. Would you like to opt in?
-Select-
Business applications
Telephone number
Name of person applying on behalf of a business (proof of identity required below)
Fax number
Position of person applying on behalf of a business
Mobile number
Business application authority (one of the following documents is required)
Statutory
Written authorisation
Copy of business
declaration
on company letterhead
registration documents
Email address
Proof of identity
Identification to include name, address and signature
Automatic renewal
Photo ID
Identification type
Do you have an Australia Post charge account?
-Select- If yes, please provide charge account number
Reduced rate
-Select-
Applies only when entitlement to delivery is once a week or less (excludes
persons residing on houseboats, water / sea vessels).
(Each non-delivery address is eligible for one reduced rate post office box or
locked bag.)
ID number (last 4 digits) Expiry date
OR
Two forms of document ID (showing address)
Identification type
ID number (last 4 digits) Expiry date
Identification type
ID number (last 4 digits) Expiry date
Mail2Day® (only available at participating outlets)
Would you like to use the Mail2Day®service?
If yes, please send my message to
-Select-
SMS
OR
Declaration
I hereby declare that:
1. I am the customer and / or authorised agent of the customer
2. I have read and agree to the post office box and locked bag service Terms and Conditions
of lease
3. I have authority to include the people listed on this form. I understand it is a criminal offence
to cause wrongful delivery of postal articles or to give Australia Post false or misleading
information.
Customer’s name
Mobile telephone number
email Address
Customer’s signature
Date
When would you like to be contacted?
Only when you have mail (Monday to Friday)
Only when you don’t have mail
(Monday to Friday)
In all cases (Monday to Friday)
Receipt for keys
No. issued No. on hand Customer’s signature
Private Mail Bag service
If you reside outside the area serviced by postal delivery officers, do you require
a Private Mail Bag service?
-Select-
If yes, to be delivered by
-Select-
Signature of accepting officer
Date
Deliveries per week
-Select-
Mail Redirection service
Would you like to redirect mail from your current street address to your post office
box?
-Select-
If yes, please download and complete an Application to Redirect Mail request.
www.movingservices.com.au/manage_your_mail/redirect_mail/terms.asp
(No fees will apply to the redirection of mail for 6 months following the initial
approval of this application.)
Post office box / locked bag set up
Date commenced
Set up initial Date closed
Initial
Mail2Day® (only available at participating outlets)
Date activated
Set up initial Date cancelled
Initial
Change of Mail2Day® details
Date mobile number changed Initial
Date contact method changed Initial
Date email address changed Initial
Post Office Box/Locked Bag/Common Box Service Terms and Conditions
1. Introduction
1.1 Thesespecialservicetermsandconditionsaresupplementarytothe
AustraliaPostTermsandConditionsandtotheextentthatanyaspectof
thisspecialserviceisnotexpresslyincludedherein,theAustraliaPost
termsandconditionsapply.
1.2 Thesespecialservicetermsandconditionsapplywhen:
1.2.1 acustomermakesawrittenapplicationtousethespecialservicein
oronaformprescribedbyAustraliaPostforthatpurpose;
1.2.2 AustraliaPostacceptsthatapplication;and
1.2.3 thecustomerpaysthefee,charge,premium,rateorpricecharged
byAustraliaPostforthespecialservice.
2. Interpretation
2.1 Exceptaswhereotherwiseexpresslydefinedallwordsandphrasesused
inthisagreementshallhavethesamemeaning(ifany)giventotheminthe
Australian Postal Corporation Act 1989andintheAustraliaPostTerms
andConditionsprovided,howeverthatwherethereisanyinconsistency,
themeaningshallbeasdefinedthisagreementtotheextentofthat
inconsistency.
2.2 Inthesetermsandconditionsunlessthecontraryintentionappears:
2.2.1 whereawordorphraseisgivenaparticularmeaning,otherparts
ofspeechandgrammaticalformsofthatwordorphrasehavea
correspondingmeaning;
2.2.2 wordsimportingagenderincludeanyothergender;and
2.2.3 wordsinthesingularnumberincludethepluralandwordsinthe
pluralnumberincludethesingular.
2.3 “agreement”meansanagreementbetweenAustraliaPostanda
customerpursuanttoclause1.2;
2.4 “bag”meansalockedbagapprovedbyAustraliaPostforuseinthe
service;
2.5 “box”meansapostofficeboxsuppliedbyAustraliaPostforuseinthe
service;
2.6 “common box”referstopostofficeboxeswhicharelocatedatGPOs,
eachhavingacommonboxnumber;
2.7 “customer”meansthepersonorbodyinwhosenametheapplicationfor
useoftheserviceismadeandanyauthorisedtransfereeorassigneethereof;
2.8 “mail”intheMail2Day®Servicemeansallarticlesaddressedorunaddressed.
2.9 “Mail2Day®Service” meanstheelectronicmailalertboxservice
whichisaspecialservicesuppliedbyAustraliaPost(atparticipating
outlets)forthepurposeofnotifyingboxholdersbyelectronicmailor
SMSthatanarticleisawaitingcollectionatthecustomer’sbox.
2.10 “service” meansthepostofficebox,lockedbagorcommonbox
suppliedbyAustraliaPostforthepurposeofmaildelivery.
3. Period of service
3.1 Theservicemaybeprovidedforanindefiniteperiodunlesscancelledor
terminatedsoonerinaccordancewiththesetermsandconditions.
4. Charges
4.1 ChargesforuseoftheserviceshallbedeterminedbyAustraliaPostand
arepayableinadvance.
4.2 Chargeswillbecalculatedfromthefirstdayofthecalendarmonthin
whichtheservicecommencestothelastdayinthecalendarmonthin
whichtheserviceends.Apartofamonthischargedasafullmonth.
4.3 Wheretheagreementiscancelledpursuanttoclause12,thecustomer
isentitledtoarefundcalculatedontheremainingnumberofwhole
calendarmonthspaidfor,lessacancellationfeedeterminedby
AustraliaPost.Arefundwillnotbepayablewheretheagreementis
terminatedbyAustraliaPostunderclause14,orwheretheamountof
therefundisequaltoorlessthanthecancellationfee.
5. Conditions of service
5.1 ThecustomershallcomplywithalltherequirementsofAustralia
PostfortheserviceaspublishedincludingprovidingtoAustralia
Postacurrentelectronicmailaddressormobilephonenumberifthe
Mail2Day®Serviceisrequested.
5.2 WhereacustomerhaschosentheMail2Day®Service,thecustomer
warrantsthatitis:
5.2.1 Theowneroftheelectronicmailaddressand/ormobilephone
number;or
5.2.2 authorisedtousetheelectronicmailaddressand/ormobile
phonenumberforthepurposeoftheMail2Day®Service.
5.3 ForthepurposesoftheMail2Day®Service,AustraliaPostwillsendone
messageperdaytothecustomer/account,andatsuchtimeasthe
messageissent,itwillbedeemedtohavebeensentbyAustraliaPost
andreceivedbythecustomer.
Post Office Box/Locked Bag/Common Box Service Terms and Conditions
6. Box keys
6.1 BoxkeysremainthepropertyofAustraliaPostandmaynotbecopied.Key
cuttingcanbearrangedonlybyAustraliaPost.
6.2 BoxkeysshallbeimmediatelyreturnedtoAustraliaPostuponthe
cancellation,terminationorexpirationoftheagreement.
7. Delivery of mail
7.1 Allmail,addressedtoacustomer’sstreetaddress,willbedeliveredas
addressed,unless:
7.1.1 amailredirectionisinplaceforthestreetaddressedmail;or
7.1.2 AustraliaPostdeterminesthatitisappropriateintheinterests
ofnetworkmanagementtodeliverstreetaddressedmailtothe
customer’sbox.
7.2 Nofeeappliestotheredirectionofmailfromastreetaddresstoapost
officeboxorlockedbagforsixmonthsfollowingtheinitialapprovalofthe
application.
8. Postal address
8.1 Thecustomermustshowtheirpostaladdress,includingtheirboxorbag
number,prominentlyonletterheads,otherappropriatestationeryandinany
advertising,preferablywiththerequestthatallmailbeaddressedtothat
postaladdress.
9. Locked Bag service requirements
9.1 BagsusedforthelockedbagservicearetobepurchasedonlyfromAustralia
Post
9.2 Priortothecommencementofthelockedbagservicethecustomermust
providetoAustraliaPostalockandkeyofatypeapprovedbyAustraliaPost
forthepurpose.
10. Transfer of service
10.1 Acustomershallnotassignortransfertherighttousetheservicewithoutthe
priorwrittenconsentofAustraliaPostandthepaymentofatransferfee.Any
assignmentortransferwithoutsuchconsentwillbevoidandofnoeffect.
10.2 Whereapartnershipholdingaboxorbagisreconstitutedbytheretirement,
deathoradditionofmorepartners,thereconstitutedpartnershipisdeemed
tobethecustomer.
11. Change of address
11.1 ThecustomershallnotifyAustraliaPostinwritingwithinsevendaysofany
changeofresidential,businessorelectronicmailaddressand/ormobile
phonenumberfromthatgivenontheapplication.
12. Cancellation
12.1 Thecustomermaycancelaserviceatanytimeuponsevendaysnoticein
writing.Unlessanapplicationforthechangeofaddressorholdingserviceis
made,allmailaddressedtothecustomeratthatboxorbagshall,following
thenoticeperiod,betreatedasundeliverable.Afeeappliesforthechangeof
addressservice.
13. Common box
13.1 Anapplicantforacommonboxmustleaseandretainaboxateachofthe
followingGPOs:Sydney,Melbourne,Brisbane,Perth,AdelaideandHobart;
andmayhaveaboxateither/orCanberraandDarwinGPOs.
13.2 TheMail2Day®ServiceisnotavailablewithCommonBoxservice.
14. Termination
14.1 AustraliaPostmayterminatetheagreementatanytimebygivingwritten
noticespecifyingthedateofterminationtothecustomer,if:
14.1.1thecustomerfailstoobserveorperformanyterm,covenantor
obligationcontainedinthisagreement;
14.1.2AustraliaPosthasreasontobelievethatthecustomerhasuseda
fictitiousorassumednameontheapplication;
14.1.3AustraliaPosthasreasontobelievetheaddressontheapplication
isnotthecustomer’scurrentresidential,businessorelectronicmail
address;
14.1.4theboxorbagisbeingusedforapurposeotherthanthedeliveryof
postagepaidmail;
14.1.5theboxorbagisbeingusedbyapersonorbodyotherthanthe
customer;
14.1.6AustraliaPosthasreasontobelievethatthecustomer,oraperson
knowntothecustomer,intendstouse,orisusingtheserviceinthe
furtheranceofanoffenceagainstthelawofAustraliaoranyState,
Territoryorothercountry,ortopreventthedetectionoftheoffenceor
theoffender;
14.1.7thecustomerregularlyallowsanaccumulationofmail,otherthanlarge
parcels,beyondthecapacityoftheboxorbaganddoesnotwithin30
daysafterrequestedbyAustraliaPost,obtainorprovidealargeror
additionalboxorbag;or
14.1.8AustraliaPostisnotifiedofadisputeinrelationtothedeliveryaddress
forthecustomer,provided,however,thatAustraliaPostmayterminate
thisagreementatitsabsolutediscretionwithoutnoticeandupon
terminationallundeliveredmailshallbedeemedtobeundeliverable.
Post Office Box/Locked Bag/Common Box Service Terms and Conditions
15. Limitation of liability release and indemnity
15.1 Subjecttoclause15.2andAustraliaPostTermsandConditions,AustraliaPost
shallnotbeliabletoanyperson(whetherincontract,tortorotherwise)for
anylossordamagesuffered,orthatmaybesuffered,asaresultofanyactor
omission,whethernegligentorotherwise,byoronbehalfofAustraliaPostin
relationtotheprovisionoftheservice,oranyothermatterorthingrelatingto
thisAgreement.
15.2 Totheextentpermissiblebylaw,AustraliaPostexpresslydisclaimsall
conditionsandwarranties,expressorimplied,inrespectoftheservice
andthecarriageofletterspursuanttothisAgreement.Wherethelaw
precludessuchexclusionandimpliescertainconditionsandwarrantiesinto
thisAgreement,theliabilityofAustraliaPostforbreachofsuchconditionor
warrantyshallbelimited,attheoptionofAustraliaPost,toanyoneormoreof
thefollowing:
15.2.1supplyingtheserviceagain;or
15.2.2paymentofthecostofhavingtheservicesuppliedagain.
15.3 ThecustomershallreleaseandindemnifyAustraliaPostagainstanylossor
damagewhatsoeverwhichAustraliaPostmaysufferasaresultofanyaction,
proceeding,claim,demandorprosecutionarisingfromtheprovisionofthe
service,oranyothermatterorthingarisingasaresultofthisAgreement,
includinglossordamagearisingfromthenegligentactsoromissionsofAustralia
Post,pursuanttothisAgreement.
16. Force majeure
16.1 AustraliaPostshallnotbeindefaultunderthetermsofthisagreementnor
liableforfailuretoobserveorperforminaccordancewithanyprovisionofthis
agreementforanyreasonorcausewhichcouldnotwithreasonablediligence
becontrolledorpreventedbyit,includingwithoutlimitation,war,insurrection,
riot,civilcommotion,strikes,lock-outs,labourorindustrialdisputes,acts
ofGod,actsofGovernmentsorflood,storm,tempest,powershortages
orpowerfailure,inabilitytoobtainsufficientlabour,rawmaterials,fuelor
utilities.Duringtheperiodofanincidentorincidentsof“ForceMajeure”
thisagreementshallbesuspendedanddeliverywillrecommenceafterthe
incidentorincidentsof“ForceMajeure”end.
17. Merger
17.1 Alltherights,immunitiesandlimitationsofliabilityinthisagreement
shallcontinuetohavetheirfullforceandeffectinallcircumstances
notwithstandinganybreachofcontractorofanyconditionshereofby
AustraliaPost.
18. Variation
18.1 ThesetermsandconditionsmaybeaddedtoorvariedbyAustraliaPost
bynoticeinwritingtothecustomerorbymutualagreementbetweenthe
parties.
19. Notice
19.1 Anynoticerequiredtobeservedbyorunderthesetermsandconditionsshall
besufficientlygiventothecustomerifleftintheboxorbagprovidedpursuant
totheagreementandtoAustraliaPostifsentbypostorgiventotheManager
responsiblefortheofficeatwhichsaidboxorbagissituated.
20. Conditions of carriage
20.1 Theprovisionofapostofficebox,lockedbagorcommonboxserviceshallnot
constituteorimplyanyagreementbetweenAustraliaPostandthecustomer
(oranyundertakingorobligationwhatsoeveronthepartofAustraliaPost)
withrespecttothecarriageordeliveryofanypostalarticle.TheAustraliaPost
TermsandConditionsapplytothecarriageanddeliveryofpostalarticles.
21. Law
21.1 Thisagreementisgovernedby,andshallbeconstruedinaccordancewiththe
lawsinforceintheStateofVictoriaandthecourtsandregistriesofcourtsin
thatStateshallhavejurisdictionintheeventofadispute.
22. Whole agreement
22.1 Subjecttoclause1.1thisagreementcontainsthewholeoftheagreement
betweenthepartiesinrelationthespecialserviceandanyrepresentationor
warrantymadebyeitherpartypriortoenteringintothisagreementshallhave
noforceoreffectunlessotherwisestatedherein.
TheAustraliaPostTermsandConditionsareavailableforpersualatPostOfficesandon
theinternetatauspost.com.au
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