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2015 OrACRAO
Conference
Ma y 17-19, 2015
Riv e rh o u s e Co n v e n tio n Ce n te r
B e n d , OR
Sunday, May 17
9:00 - 3:00 pm
12:30 - 5:30 pm
2:00 - 3:30 pm
OUS Registrars Meeting
Cascade A
Registration
Convention Center
Lobby
Concurrent Sessions (A)
A.1 Culturally Respectful Hiring Practices
Cascade B
The task of selecting the best candidate for a job requires conscious
attention to the impact that cultural differences play throughout the
process. This workshop will prompt our exploration on how to avoid
making false assumptions or acting on unconscious biases when making
decisions about applicants. We will also examine the value that cultural
differences bring to a campus and share important strategies for
increasing the diversity of a workforce.
Karen Roth, Director of Multicultural Activities,
Central Oregon Community College
A.2 HECC CPL Pilot Project: Lessons Learned and Promising Practices
Revealed Panel Discussion
Credit for Prior Learning implementation challenges, successes
and results.
Cascade C
Donna Lewelling, Academic & Student Affairs Policy Specialist,
Oregon Higher Education Coordinating Commission
A.3 Beyond Fake Credentials: An Academic Fraud Panel Discussion
Cascade D
This panel discussion will focus on some particular instances of
academic fraud beyond the production or receipt of false credentials.
Portland State University, Portland Community College and Mt. Hood
Community College will share their unique experiences with recent
types of fraud that were identified at their individual schools with the
help of the Registrar's Office. Each school will share strategies for
identifying some potential areas of fraud and how an analysis of their
policies and practices could eliminate the fraudulent activity.
Nicolle DuPont, Associate Registrar, Portland State University
Jared Forell, Student Records Assistant, Portland Community College
John Hamblin, Dean of Students/Director of Enrollment Management,
Mt. Hood Community College
3:30 - 4:00 pm
Beverage Break with Exhibitors
4:00 - 5:00 pm
Roundtables (R)
Cascade EFG
R.1 Transfer Articulation Roundtable
Cascade B
We will discuss various subjects of current interest (JSTs, ALEKS, DSST,
EDEXCEL, SQA-HND, the NCCRS, AAOTs, reverse transfer, dual credits,
credit for life experience, standardized assessments, etc.) that have
topical interest and share tips and philosophies of how our institutions
handle the knotty and perplexing problems that arise in the world of
postsecondary transfer articulations.
What's Around the Bend? Navigating the Future Together
OrACRAO 2015
The Riverhouse Hotel and Convention Center
Sunday, May 17
4:00 - 5:00 pm
Continued
Facilitators - Michael Sweney, Administrative Coordinator, Transfer & New
Partnerships Articulations, Portland State University
Nick Matlick, Operations Coordinator - Degree Requirements & Veterans
Services, Portland State University
R.2 Degree Audit Roundtable
Cascade C
Both Central Oregon Community College and Oregon State University
have taken proactive approaches to degree awarding. Come learn about
their recent changes and share your own experience with degree
awarding.
Facilitators - Courtney Whetstine, Director of Admissions/Registrar,
Central Oregon Community College
Tom Watts, Associate Registrar, Compliance, Oregon State University
R.3 FERPA Roundtable
Cascade D
When it comes to understanding the Family Educational Rights and
Privacy Act (FERPA) , whether you are relatively new to understanding
this now 40 year old federal law or you are a seasoned FERPA
compliance expert, coming together to listen to each others' questions
and scenarios at OrACRAO is always helpful. The facilitator will highlight
today's FERPA hot topics and we will have a chance to share our tricky
FERPA situations and use our combined wisdom to problem solve how
to respond.
Facilitator - Helen Garrett, Dean of Enrollment Management Systems,
Lane Community College
5:15 - 6:30 pm
Opening Session
Cascade B
Welcome by Dr. Shirley Metcalf, President of Central Oregon Community College
6:30 - 8:00 pm
Dinner & Raffle - Sponsored by Parchment
Cascade EFG
Hang Out - Connect with old friends and make some new ones.
Crossings Lounge
7:30 - 9:30 am
Registration
Convention Center
Lobby
7:30 - 8:15 am
Breakfast
Cascade EFG
8:30 - 9:15 am
Exhibitor Speed Dating
Cascade EFG
9:30 - 10:30 am
Institutional Forums (B)
After Dinner
Monday, May 18
This is your opportunity to meet professional colleagues from around the state!
Be prepared to discuss a project or directive you might be currently working on, or
bring a question or topic that you would love to know more about. This is a
fantastic networking opportunity and a chance to learn from the collective wisdom
of your peers.
What's Around the Bend? Navigating the Future Together
OrACRAO 2015
The Riverhouse Hotel and Convention Center
Monday, May 18
9:30 - 10:30 am
Continued
B.1 Community Colleges Forum
Cascade B
Facilitator - Siv Serene Barnum, Completion Specialist - DTE,
Lane Community College
B.3 Public Colleges Forum
Cascade C
Facilitator - Rebecca Mathern, University Registrar,
Oregon State University
B.3 Private Colleges Forum
Cascade D
Facilitator - Chris Hart, Registrar, Concordia University
10:30 - 10:45 am
Beverage Break with Exhibitors
10:45 - 11:45 am
Concurrent Sessions (C)
Cascade EFG
C.1 VA Transitions and Leadership to Effective Processes
(Past, Present, and Future)
Cascade B
VA resources at our campus have been structured to address issues that
impact the success of veteran students and students with VA benefits.
These resources include certification of registration and course
completion; advising regarding the benefits available and where choices
are available, what the best option is; counseling; career services;
academic success; and other areas. The staff and functions to address
these areas have evolved from the time when veteran students
numbered several hundred to our current level of approximately 1,100
veteran students and students with veteran benefits. A fall term visit
from consultants with nationally recognized expertise and experience in
the area helped our university to define more precisely and implement
the most effective processes and resources for students with VA
benefits.
Tom Watts, Associate Registrar, Oregon State University
Rebecca Mathern, University Registrar, Oregon State University
C.2 Moving Study Abroad to the Registrar's Office
Cascade C
UO recently took over the registration and articulation of coursework
for study abroad students. There are unique challenges surrounding this
process, and we will discuss what we've done to facilitate the programs
shifting to our office. We will also give a tour of the website we've set
up to help students better understand how their credits will articulate
once they've completed the program.
Laura Jacek, Associate Registrar for Operations, University of Oregon
Bonnie Gutierrez, Course Evaluations and Study Abroad Specialist,
University of Oregon
What's Around the Bend? Navigating the Future Together
OrACRAO 2015
The Riverhouse Hotel and Convention Center
Monday, May 18
Continued
10:45 - 11:45 am
C.3 A Registrar Carol...The Ghosts of Registrars Past, Present and Future
Cascade D
We will provide ideas, strategies and a laundry list of important
considerations that we have discovered in our journey of revamping
processes and Registrar department functions and services. Recognizing
and understanding the past is an important first step to help us evaluate
our present state of the department, from which we will create a better
future. This session will be helpful to new professionals in the
Registrar's office as well as seasoned professionals looking to make
meaningful change. There will be time for idea sharing/discussion.
Melissa Frey, Director of Enrollment Services/Registrar,
Chemeketa Community College
Amy Clark, Enrollment Services Coordinator, Chemeketa Community College
C.4 Student Planning Tool Plays Major Role in Graduation Initiatives &
Student Success
Cascade H
Imagine a single solution that improves the student experience,
academic advising, and increases credit hours. Many institutions are
challenged to raise graduation rates and increase service to their
students. College Scheduler provides a web-based schedule planner for
use by students and advisors when planning for an upcoming term.
Mike Ayers, Director of Operations with College Scheduler will speak of
the programs in place to support students with the common goal of
preparing them for their futures. Integrates with Banner, PeopleSoft,
Colleague and more! Used by over 135 institutions around the world.
Mike Ayers, Director of Operations, College Scheduler LLC
12:00 - 1:15 pm
Lunch, AACRAO Update, Awards & Recognition
Cascade EFG
Stan DeMerritt, Ph.D., Vice President-Finance, AACRAO,
Associate Academic Vice President, Wayland Baptist University
1:30 - 2:30 pm
Concurrent Sessions (D)
D.1 GEAR-UP/College Application Week
Cascade B
Three years ago, Oregon joined the nation in a country-wide initiative to
increase the number of low-income students who apply to postsecondary education. Come find out about the Oregon College
Application Week initiative that continues to gain momentum and grow
to include even more high schools and community based organizations
in communities throughout the state. Learn what happens at an event,
hear how the initiative has impacted schools and students, and discover
how you can get involved.
Adrienne Enriquez, Oregon GEAR UP Program Manager, GEAR UP
Danny Bradich, Counselor, Parkrose High School
John Hamblin, Dean of Students, Director of Enrollment Management,
Mt. Hood Community College
What's Around the Bend? Navigating the Future Together
OrACRAO 2015
The Riverhouse Hotel and Convention Center
Monday, May 18
1:30 - 2:30 pm
Continued
D.2 Successfully Reacting, Recovering and Responding to Emergencies in the
Registrar's Office
Cascade C
In Fall 2013, a major snowstorm resulted in two days of final exams that
had to be rescheduled, a total of 700 exams impacting 18,000 students.
The Registrar's office had to recreate an entire final exam schedule in 48
hours; the process usually takes about two weeks. This session focuses
on the process of how to respond to emergencies as they happen but
doing so in a strategic way that takes into account the bigger picture
rather than the micro-tasks that needed to be accomplished. This
involved assessing the landscape and then assembling the appropriate
team to respond. With the large number of factors involved, while the
reaction needed to be quick, it could not be kneejerk. The institution
was relying on the Office of the Registrar to deliver an immediate yet
comprehensive solution for our students and faculty impacted.
Rebecca Mathern, University Registrar, Oregon State University
Cindy Lehto, Master Scheduler, Oregon State University
D.3 The Three T's of Transfer Evaluation: Techniques, Tricks, and Technology
Cascade D
The Registrar's staff at the Univerity of Oregon evalutate more than
18,000 transcripts annually, and usually within their 3-5 day service
agreement timeframe. Come and hear how UO uses technology to
accomplish this feat; learn about techniques used for tracking our work;
and tricks and tips for making and storing equivalencies then using them
in house, as well as serving them to the public. We'll also touch on the
OrACRAO Template for sharing curriculum changes and our new "HandsFree Reverse Transfer" process.
Sue Eveland, University Registrar, Assistant VP for Enrollment
Management, University of Oregon
Brian Lowery, Associate Registrar for Operations, University of Oregon
D.4 What's New at the Clearinghouse
Cascade H
Come hear about what's new at the National Student Clearinghouse.
Learn how your students, alumni and staff can all benefit in new ways in
the world of verifications and transcripts. We'll discuss income stream
possibilities for your office... full automation of transcript processing
and delivery... the latest on Gainful Employment and Reverse Transfer...
what lies on the road ahead and more!
Phil Spitz, Regional Director, California & Oregon,
National Student Clearinghouse
2:30 - 2:45 pm
Beverage Break with Exhibitors
What's Around the Bend? Navigating the Future Together
Cascade EFG
OrACRAO 2015
The Riverhouse Hotel and Convention Center
Monday, May 18
2:45 - 3:45 pm
Continued
Concurrent Sessions (E)
E.1 Too Much Information - Should we re-think processes and structures to
Cascade B
empower our students?
For many undergraduate students, navigating through higher education
is somewhat like entering a jungle without a map: we expect them to
take responsibility for their own education, yet we may fail to provide
adequate tools to achieve this. Sometimes this is just a case of not
giving our students the information they need in a straightforward and
accessible way. So this presentation will take a fresh approach to how
we provide information to students. We will look at not only whether
we give them the right information, but more importantly how we
provide it, including the essential role of changing technology and
whether institutions are being left behind by other 'service providers' in
daily life. Come to this presentation to learn about some basic ideas we
might use in this area, to improve progression and success rates for our
learners.
George Olden, Assistant Registrar, Operations, Oregon State University
E.2 First Generation Learners: Common Themes at Four Oregon
Community Colleges
This PhD Dissertation explores the experiences of first generation
students at four Oregon Community Colleges. Through interviews and
focus groups the experiences of these students were grouped into
common themes that delve into their experiences both on and off
campus, and how those experiences relate to persistence.
Colm Joyce, Interim Associate Dean of Enrollment Management,
Clark College
Cascade C
E.3 Getting to Know OrACRAO, PACRAO and AACRAO
Cascade D
This session will acquaint you with what OrACRAO/PACRAO/AACRAO
does, how it operates, and how you can get more involved. Whether
you are new to the organization or just want to learn more, this is a
chance to get to know our professional organizations better.
Jane Reynolds, Director of Enrollment Services & Student Success,
Oregon State University-Cascades
Stan DeMerritt, Ph.D, Vice President-Finance, AACRAO
Todd McCollum, Director of Enrollment Services, Portland, Linfield College
E.4 In-house Diploma Printing: Taking Charge & Saving Money!
Cascade H
In this session you will learn how SCRIP-SAFE's in-house diploma
management software, Diplomas on Demand®, can provide you with a
cost-effective and simple way to take control of your diploma
management and printing processes and increase your service to
students. Over 1000 colleges and universities worldwide have
discovered the advantages of printing in-house. Here's your chance to
learn how it can make a difference for your office and graduates as well!
Liz Wright, Director of Sales, SCRIP-SAFE Security Products, Inc.
What's Around the Bend? Navigating the Future Together
OrACRAO 2015
The Riverhouse Hotel and Convention Center
Monday, May 18
4:00 - 5:00 pm
Continued
Roundtables (R)
R.4 Project Management Roundtable
Cascade B
Come join a roundtable discussion and share your project management
tips. How did you bring the different components of the project
together to accomplish the main objective? We will discuss the 5
common steps in a project 1) Definition 2) Planning 3) Execution 4)
Control and 5) Closure along with others. Topics of focus will be how to
set goals, the importance of a timeline, real strategies, the importance
of boundaries when multiple divisions are involved, and how to identify
the champions of the project.
Facilitator - Siv Serene Barnum, Completion Specialist,
Lane Community College
R.5 Commencement Roundtable
Cascade C
Commencement is a huge event and one that will leave a lasting impact
on your future alumni, their families, administrators, faculty and staff.
How do you make commencement the best you can with the limited
time, resources and budget to put together such an important event?
Join us to discuss strategies for successful commencement planning,
communication, coordination and execution no matter the size of your
event!
Facilitators - Chris Hart, Registrar, Concordia University
Jared Forell, Student Records Assistant, Portland Community College
R.6 Reverse Transfer Roundtable
Cascade D
Come discuss Reverse Transfer strategies!
Facilitator - Weeze Herr, Graduation/Transcript Evaluator,
Portland Community College
R.7 The Registrar's Office and Transition
Cascade H
The work of a Registrar's Office is difficult enough in the best
circumstances. Unfortunately, the best circumstances are elusive and
even when they can be found, they are almost certainly ephemeral.
Internal turnover and turnover in the academic units, particularly when
the timing is difficult, can turn deadlines into nightmares. Initiatives
driven by institution leadership - partnerships, graduation rate pushes,
advising intervention, etc. - sometimes come with unrealistic
timeframes, and can mean a tilting of priorities. System (or project)
implementations and process improvements provide great benefits to
the institutions and can at the same time take time, attention, and staff
away from day-to-day operations. Are there strategies to address those
situations? Absolutely, and though they are never perfect and vary in
situation to situation, being nimble and expecting the unexpected can
put any Registrar's Office in a better place to deal with circumstances
that sometimes are not the best.
Facilitator - Tom Watts, Associate Registrar, Compliance,
Oregon State University
5:00 - 6:00 pm
Free Time
What's Around the Bend? Navigating the Future Together
OrACRAO 2015
The Riverhouse Hotel and Convention Center
Monday, May 18
6:00 - 7:00 pm
7:00 - 10:00 pm
Continued
President's Reception - Sponsored by National Student Clearinghouse
Cascade Garden
Dinner & Entertainment - Sponsored by College Scheduler LLC
Cascade EFG
Coffee and Tea available
Convention Center
Lobby
Tuesday, May 19
8:00am
8:30 - 9:30 am
Concurrent Sessions (F)
F.1 Statewide & Legislative Updates
Cascade B
Come to this session to get the latest information from statewide
leaders. This session provides an overview and update on the activities
and changes that are happening throughout public higher education in
Oregon. Hear about current initiatives, governance and legislative issues
and the impact they will have at institutions statewide.
Sean Pollack, Academic & Student Affairs Policy Specialist,
Oregon Higher Education Coordinating Commission
Lisa Reynolds, Education Specialist,
Community College & Workforce Development
F.2 Independent College/University Updates
Cascade C
Get the latest updates on the Alliance, higher education initiatives in
Oregon, and the implications for private institutions.
Brent Wilder, Vice President,
Oregon Alliance of Independent Colleges and Universities (OAICU)
F.3 Series25 Solution Demonstration: Scheduling, Calendaring & Master Planning Cascade D
CollegeNET's Series25 system makes campus-wide scheduling, resources
management, and calendaring easier, more accurate, and more
efficient. Academic Schedulers and stakeholders are encouraged to
attend to learn about cutting edge, web-based, SaaS deployed
scheduling technology.
Andrew Van Dyk, Series25 Account Manager, CollegeNET, Inc.
9:45 - 11:30 am
Brunch, Annual Business Meeting, and Closing Session
Cascade EFG
Navigating the Future Together - The majority of the past three days
have been focused on furthering our professional careers through
connections with friends and colleagues, old and new. For our closing
session two local students share their stories with us about how their
college experiences have forever changed their lives. This is a solidifying
reminder of the value of the work that we do and the power each and
every one of us has to make a difference in the lives of our students.
12:30 - 4:00 pm
2015 and 2016 Executive Committee Meeting
What's Around the Bend? Navigating the Future Together
OrACRAO 2015
Boardroom
The Riverhouse Hotel and Convention Center
Photography
This year’s photography will be powered by you!
We’re inviting all attendees to capture their #OrACRAO2015 moments using Facebook, Twitter, Instagram
and any other social media tool where photos can be shared!
To contribute, simply post your pictures using the official hashtag (#OrACRAO2015)!
Alternately, you can share any and all of your photos by emailing to [email protected]
Thanks for sharing your memories,
The 2015 Executive & Planning Committee
Find us, Like us, Follow us: @OrACRAO
Session Evaluations
Session Evaluations are now electronic!
Access your session evaluation from your computer, tablet or cell phone!
Link to:
http://tinyurl.com/ktfwlz7
Scan:
2014-15 OrACRAO Executive Committee
President
Past President
President-Elect
Vice-President for Professional Development and Training
Vice-President for Technology and Communication
Treasurer
Secretary
Jane Reynolds, Oregon State University – Cascades
Gwen Hyatt, Marylhurst University
Kristin Benson, Portland Community College
Seana Barry, Central Oregon Community College
Jared Forell, Portland Community College
Chris Hart, Concordia University
Cassandra Chang, Pacific Northwest College of Art
2014-15 OrACRAO Annual Meeting Planning Committee
Siv Serene Barnum, Lane Community College
Rick DeBellis, Oregon State University
John Hamblin, Mt. Hood Community College
Scott Morrell, University of Oregon
Erika Wooler, Central Oregon Community College
New Volunteer Positions
Business Partner Coordinator
Membership Coordinator
Scott Morrell, University of Oregon
Courtney Whetstine, Central Oregon Community College
Conference Sponsor, Conference Partners, and Exhibitors
The OrACRAO Annual Meeting would not be possible without the participation of, and generous sponsorship provided by, our
Conference Partners, Corporate Sponsors, and Exhibitors. Please be sure to stop by the exhibit area, located in Cascade EFG, and
talk with this year’s representatives – the products and services that they provide to our institutions are invaluable! For information
on how to contact our exhibitors, please see the OrACRAO website.
Conference Sponsor
College Scheduler LLC
www.collegescheduler.com
Conference Partners
National Student Clearinghouse
Parchment
www.studentclearinghouse.org
www.parchment.com
Exhibitors
CollegeNET, Inc.
CollegeSource, Inc.
Credentials eScrip-Safe
DIGARC
Hobsons
Integra PaperLESS Business Solutions
Jostens
Laserfiche
Leepfrog Technologies
Paradigm, Inc.
Perceptive Software
SCRIP-SAFE Security Products, Inc.
corp.collegenet.com
www.collegesource.com
www.credentialssolutions.net
www.digarc.com
www.hobsons.com
www.integraECM.com
www.jostens.com
www.laserfiche.com
www.courseleaf.com
www.paradigm-corp.com
www.perceptivesoftware.com
www.scrip-safe.com
Past Award Recipients
Herb Chereck Award for Excellence
2014 – Claudia Sullivan, Rogue Community College
2013 – Robert Wiggins, Western Seminary
2012 – Peggy Maas, Mt. Hood Community College
2011 – Marla Edge, Oregon Institute of Technology
Bob Tufts Rising Star Award
2014 – Ryan Clark, Marylhurst University
2013 – Annie Giradelli, Linfield College
2012 – Katelyn Ellis Goslin, Mt. Hood Community College
2011 – Ming Sok, Mt. Hood Community College
Past Annual Meeting Locations and OrACRAO Presidents
The Oregon Garden, Silverton
The Resort at the Mountain, Welches
Sunriver Resort, Sunriver
Salishan Spa & Resort, Gleneden Beach
The Oregon Garden, Silverton
The Oregon Garden, Silverton
Running Y Ranch Resort, Klamath Falls
Seaside Convention Center, Seaside
Salishan Resort, Gleneden Beach
Mt. Bachelor Village, Bend
Ashland Springs Hotel, Ashland
Salishan Resort, Gleneden Beach
The Resort at the Mountain, Welches
Embarcadero Resort, Newport
Kah-Nee-Ta Resort, Warm Springs
th
Inn at the 7 Mountain, Bend
th
Inn at the 7 Mountain, Bend
th
Inn at the 7 Mountain, Bend
Hills Inn, Ashland
Hills Inn, Ashland
th
Inn at the 7 Mountain, Bend
th
Inn at the 7 Mountain, Bend
th
Inn at the 7 Mountain, Bend
th
Inn at the 7 Mountain, Bend
th
Inn at the 7 Mountain, Bend
Inn at the 7th Mountain, Bend
Hilton Hotel, Portland
2014
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Gwen Hyatt, Marylhurst University
Danny Aynes, Linn-Benton Community College
Cindy Baccar, Portland State University
Chris Sweet, Marylhurst University
Tara Sprehe, Clackamas Community College
Marla Edge, Oregon Institute of Technology
Reid Kisling, George Fox University
Aimee Metcalf, Central Oregon Community College
Sue Eveland, University of Oregon
Tracy Sims, Northwest Christian College
Alicia Moore, Central Oregon Community College
Michele Sandlin, Oregon State University
Dennis Bailey-Fougnier, Portland Community College
Todd McCollum, George Fox University
Bob Bontrager, Oregon State University
Glenda Tepper, Clackamas Community College
John Snodgrass, Pacific University
Ted Risser, Rogue Community College
Barbara Balz, Oregon State University
Larry Shipley, Umpqua Community College
Margaret Day, Oregon Graduate Institute
Al Blaszak, Southern Oregon University
Marilyn Kennedy, Mt. Hood Community College
Herb Chereck, University of Oregon
Herb Chereck, University of Oregon
Dick Meddish, Central Oregon Community College
Bob Tufts, Conference Chair, 1st Constitution Approved
The Riverhouse Hotel & Convention Center Property Map
The Riverhouse Convention Center Floor Plan
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