5601 Honeygo Ridge Court White Marsh, Maryland 21162 (H) 410.529.3136 (M) 410.977.7355 [email protected] www.linkedin.com/in/patmcgraw twitter.com/patmcgraw PATRICK MCGRAW Senior Vice President/Vice President of Marketing & Enrollment Management More than 15-years providing leadership in planning, developing, executing and evaluating strategic enrollment management and marketing plans for small, medium and large non-profit and for-profit colleges and universities. This includes working closely with various offices across campuses in order to develop and implement effective recruitment, retention and student success programs, as well as advising the President and other key institutional leaders on enrollment management and marketing matters including strategy, budget, data analytics and policy development. ESSENTIAL SKILLS Market Research Competitive Intelligence Data Analytics Strategic Planning Budgeting and Revenue Forecasting CRM SEO/SEM Marketing Automation/Technology Digital Marketing Content Marketing Student Recruitment Campaigns Student Retention Campaigns Student Win-back Campaigns Audience Segmentation and Personas Mobile Marketing Integrated Marketing Communications Social Media Event Marketing Media Relations PROFESSIONAL EXPERIENCE & RESULTS Director of Consulting 2014 – Present Hobsons 50 E Business Way, Cincinnati OH 45241 As the founding director of consulting services, responsibilities include providing leadership teams at a variety of colleges and universities with the data-driven strategic insights necessary to improve their student recruitment, retention and tuition revenue performance. Results include: Developed the go-to-market strategy that increased annual revenue by more than 300% within 6-months. Associate Consultant 2013 – present Ruffalo Noel Levitz 5660 Greenwood Plaza Blvd., Greenwood Village, CO 80111-4216 Providing colleges and universities with market research, data analysis, competitive intelligence and strategic planning that improves performance in key performance areas such as student recruitment, student retention, and student success. Founder and Chief Marketing Officer 1999 - Present mcgraw | marketing 5601 Honeygo Ridge Court, White Marsh, Maryland 21162 Providing growth-oriented organizations in education, technology, retail and professional services with strategic integrated marketing campaigns that consistently improve overall operational performance and generate profitable revenue. 1 Results include: ● Developed integrated multi-channel customer acquisition and retention campaigns for a variety of clients that have generated more than $50 million in annual revenue to-date. Consultant/Director of Sales/Assistant Director, Marketing 2010 - 2013 Pearson/Connections Education LLC 1001 Fleet Street, Baltimore, Maryland 21202 Primary responsibilities included developing and directing integrated sales/enrollment and marketing activities targeting consumer and business markets. Directed market research, competitive intelligence, CRM/analytics as well as daily enrollment/marketing operations. Integrated marketing communications plans address lead generation, lead nurturing, customer retention, win-back and referral programs across advertising (online, broadcast, print, outdoor), direct mail, digital marketing (online advertising, PPC, email, social media, mobile), content marketing (white papers, webinars, videos, blogs), telemarketing/call centers. Results included streamlining lead generation and conversion processes for an inside and outside sales team incorporating Salesforce.com that produced double-digit increases in new customer acquisition and customer retention performance. Other key results to-date includes: ● Successfully launched new blended learning high schools (Nexus Academy) generating more than $1.4 million in revenue within 2 months ● Increased enrollments at the private tuition-based charter school, International Connections Academy, by more than 100% within 2 years ● Successfully launched a new B2B business unit that generated more than $6 million in first year revenue, exceeding annual goals within 6 months. Director of Marketing 2007 - 2009 Walden University 650 S. Exeter Street, Baltimore, Maryland 21202 Primary responsibilities included directing global marketing strategies and operations aimed at increasing enrollments in existing and new markets within Europe, Latin America and Canada. Directly oversaw market research, competitive intelligence, CRM/analytics, program development as well as daily marketing operations. Integrated marketing communications plans address lead generation, lead nurturing, customer retention, win-back and referral programs across advertising (online, broadcast, print, outdoor), direct mail, digital marketing (online advertising, PPC, email, social media, mobile), content marketing (white papers, webinars, videos, blogs), telemarketing/call centers. Spearheaded integrated marketing campaigns that attracted and retained highly profitable consumer and business clients. Results included: ● Surpassed all objectives. Increased revenue from $40 million to more than $60 million; ● Generated more than 3,000 new students and $30 million in revenue annually. Director, Market Research and Intelligence 2001 - 2006 Assistant Director/Consultant University of Maryland University College 3501 University Blvd., East Adelphi, Maryland 20783 Developed and led global marketing operations including market research, competitive intelligence, business intelligence and analytics, strategic planning, and enrollment management operations. Directly oversaw market research, competitive intelligence, CRM/analytics, program development as well as daily marketing operations. 2 5601 Honeygo Ridge Court White Marsh, Maryland 21162 (H) 410.529.3136 (M) 410.977.7355 [email protected] www.linkedin.com/in/patmcgraw twitter.com/patmcgraw PATRICK MCGRAW Integrated marketing communications plans address lead generation, lead nurturing, customer retention, win-back and referral programs across advertising (online, broadcast, print, outdoor), direct mail, digital marketing (online advertising, PPC, email, social media, mobile), content marketing (white papers, webinars, videos, blogs), telemarketing/call centers. Results included: ● Surpassed all objectives and generated 5 consecutive years of double-digit growth; ● Developed and deployed integrated global marketing campaigns that increased revenue from tuition and fees from $139 million to $179 million; ● Developed and deployed global new student recruitment programs that generated more than $25 million in revenue annually. EDUCATION M.S., Marketing (Strategy) – Johns Hopkins University B.S., Business Administration – Arizona State University TEACHING EXPERIENCE Southern New Hampshire University Online Introduction to Marketing/Marketing Research/Direct Marketing 2012 – Present Towson University Marketing Channels (MKTG 357) 2008 Axia College at the University of Phoenix Introduction to Marketing 2007-08 INDUSTRY EXPERIENCE Business Services Education Retail Financial Services Information Technology and Communications Computer Hardware and Software 3
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