impacts A Review of Survey Data from Market Match Consumers: 2014 About Market Match California is the most productive agricultural state in the nation: #1 in additional $5 in tokens when they purchased tokens agricultural sales, vegetables harvested, production of tree fruits and worth $10 or more with their CalFresh (EBT or food nuts, and the number of farmers’ markets. Despite this agricultural stamp) card at the farmers’ market. abundance, California is also #1 in the number of persons who are food insecure. (UDSA Economic Research Service, 2013) The USDA Other farmers’ markets across the state offer Market defines food insecure households as those that lack the means to Match, but not always at the same match-level or consistently access enough food for their families. “At times during maximum. All partners restrict the Market Match the year, these households were uncertain of having, or unable purchases to fresh fruits and vegetables, and do not to acquire, enough food to meet the needs of all their members allow the Market Match incentives to be spent on because they had insufficient money or other resources for food.” other CalFresh eligible products, such as bread or dairy products. The Market Match program was designed to address the ongoing challenge of food insecurity in the state by linking up those who may struggle to afford or access food directly with California farmers through the state’s expansive network of farmers’ markets. Market Match specifically targets families who are enrolled in the state of California’s CalFresh food assistance program, formerly known as Food Stamps. Market Match encourages CalFresh recipients to increase their purchases of fresh produce from local farmers’ markets by offering a small financial incentive. PCFMA partners with Fresh Approach, its sister organization, on the Market Match program. While PCFMA takes the lead on implementing Market Match at its farmers’ markets, Fresh Approach raises funds to support the incentives and conducts outreach through nutrition education in partnership with community-based organizations throughout the Bay Area. PCFMA and the other participating farmers’ markets CalFresh is the state’s largest food assistance program. It is funded throughout California collectively share best practices through the federal Supplemental Nutrition Assistance Program as a part of the California Market Match Consortium (SNAP) and provides access to food through an electronic benefit (CMMC). The Market Match program and the CMMC (EBT) card, similar to a debit card, to low income California families. is coordinated by the Ecology Center. Market Match offers CalFresh customers tokens or vouchers for additional purchases of fresh fruits and vegetables when they spend their CalFresh benefits at participating farmers’ markets. The Pacific Coast Farmers’ Market Association (PCFMA) has been operating Market Match since 2009, and during the months when the Market Match program was offered, CalFresh customers received an Pacific Coast Farmers’ Market Association • Page 1 California Market Match Consortium, 2014 Organizational Partner Farmers’ Markets Operated Agricultural & Land-Based Training Association (ALBA) King City Marina Pacific Grove Alisal Certified Natividad Medical Center Certified Salinas Valley Memorial Hospital Hollister Felton Live Oak Wastsonville Agricultural Community Events Santa Rosa Agricultural Institute of Marin (AIM) Hayward* Newark* Grand Lake* Marin Clement Street* Stonestown* Alchemist Community Development Corporation (ACDC) Laguna Gateway Center* Mather VA Hospital Sunrise Station/year round* American River Ranch Farm Stand Florin Sears* Promenade Cesar Chavez Plaza* Country Club Plaza* Mack Road* Central Davis-Saturday & Wednesday Sutter Davis Hospital UC Davis West Sacramento* Woodland Woodland Healthcare California Parenting Institute Southwest Santa Rosa Contra Costa Certified Farmers’ Markets Martinez Contra Costa Regional Medical Center* Coastside Farmers' Markets Half Moon Bay Coastside* Pacifica* Fresno Economic Opportunities Commission The Market on Kern Fresno The Vineyards Manchester Center Madera County’s Hunger Action Los Angeles (HALA) Adams/Vermont Gardena Huntington Park* Long Beach Downtown East LA Civic Center Monterey Park Altadena Mar Vista Santa Monica Pico Compton Blue Line Valinda* Vermont Village CDU La Cienega* Kaiser-South Bay Pomona Valley* Wellington Square East Hollywood North Coast Growers Association (NCGA) Arcata Plaza* Old Town Wildberries Arcata Henderson Center McKinleyville North Coast Opportunities Ukiah* Page 2 • Pacific Coast Farmers’ Market Association California Market Match Consortium, 2014 Continued Phat Beets Produce North Oakland Children’s Hospital Sustainable Economic Enterprises of Los Angeles (SEE-LA) Atwater Village* Barnsdall* Echo Park Watts Healthy Baldwin Hills Crenshaw Hollywood Central Avenue* Glassell Park Valley Farmers' Market Association Valley Visalia Farmers’ Market (VFM) Visalia* Visalia, Downtown Visalia, Tulare Outlet Market Independent Farmers’ Markets in CMMC Crescent City Laytonville Mission Community Market Point Reyes* Quincy Sebastopol PCFMA Farmers’ Markets 25th Avenue in San Mateo Alameda Tuesday & Saturday* Alum Rock Village* Belmont Berryessa, San Jose* Brentwood Castro, San Francisco* Clayton Concord Tuesday & Thursday* Danville Divisadero, San Francisco Dublin East Plaza Union City* East Santa Clara Street, San Jose* Evergreen Wednesday & Sunday, San Jose* Fairfield* Fillmore, San Francisco* Glen Park Village, San Francisco* Inner Sunset, San Francisco* Irvington, Fremont* Jack London Square, Oakland* Kaiser Permanente Antioch Kaiser Permanente Fremont Kaiser Permanente Hayward Kaiser Permanente Oakland Kaiser Permanente San Francisco Kaiser Permanente San Jose Kaiser Permanente Santa Clara* Kaiser Permanente Union City Kaiser Permanente Vallejo Kaiser Permanente South San Francisco Kaiser Permanente Walnut Creek Livermore Thursday & Sunday* Martinez Friday & Sunday* Milpitas* Mission Bay at UCSF, San Francisco Pinole* Pittsburg* Pleasant Hill* Pleasanton* Point Richmond Richmond Main Street San Bruno San Jose Downtown San Leandro Downtown* San Lorenzo San Mateo* San Pablo Santa Clara Valley Medical Center, San Jose* Santa Teresa, San Jose* South San Francisco* Union City Upper Haight, San Francisco Uptown Oakland* VA Palo Alto Vacaville* Vallco, Cupertino* Vallejo* The CMMC is organized and managed by the Ecology Center. Statewide, in 2012, California farmers in CMMC farmers’ markets had EBT sales of nearly $880,000, a 43% increase from 2011 revenue and a 171% increase from the pilot year in 2009. *Provided responses for the survey detailed in this document. Pacific Coast Farmers’ Market Association • Page 3 Farmers’ Market Shopping Experience of CalFresh Customers Length of PCFMA Farmers’ Market Shopping Experience: 2014 The survey of CalFresh customers asked customers about their overall farmers’ market shopping experience in I started last year 21% order to assess the long term impact of the Market Match program on farmers’ market shopping. I have shopped here for 2+ years In 2014, Market Match was offered at 153 markets statewide, 46% 19% some of which have been in operation for several years. I started this year 14% Many of these markets are also open year-round, even during the months when the Market Match benefit is not Today was my first time offered. Some of these farmers’ markets have also offered the program for a number of years. Length of Farmers’ Market Shopping Experience Statewide: 2014 Nearly half of the CalFresh customers at PCFMA’s farmers’ markets said they had shopped at that farmers’ market for more than two years. A third had started shopping at the farmers’ market that year, with 14% making their first trip I started last year to the farmers’ market the day they completed the survey. The responses from CalFresh customers statewide was 48% I have shopped here for 2+ years similar with 48% reporting they had shopped at the farmers’ market where they completed the survey for more than 17% 26% two years, and 9% making their first trip to that farmers’ 9% market that day. I started this year Today was my first time A comparison of this data from PCFMA and other farmers’ markets in the California Market Match Consortium shows PCFMA’s farmers’ markets had the largest percentage of Length of Farmers’ Market Shopping Experience: 2014 new shoppers, 14%, followed by HALA, NCGA, and SEE-LA which each had 8% to 9% of CalFresh customers reporting they were shopping the farmers’ market for the first time. The largest group of long-time shoppers was in the farmers’ markets operated by AIM, HALA, NCGA, and SEE-LA. Each had over 50% of CalFresh shoppers reporting they had shopped at that farmers’ market for two years. 100% 90% 80% 70% 60% ACDC and VFM had the highest percentage of shoppers with less than two years of experience, ranging from 60% to 80% each. 50% 40% 30% 20% 10% 0% PCFMA First time Page 4 • Pacific Coast Farmers’ Market Association AIM Alchemist HALA Less than 2 years North Coast SEELA Visalia Farmers’ Market More than 2 years Frequency of CalFresh Usage at Farmers’ Market Frequency of CalFresh/EBT Usage at PCFMA Farmers’ Markets: 2014 Today was my first time The survey of CalFresh customers also asked about their More than 10 times 23% experience shopping at the farmers’ market with their CalFresh benefits. One of the challenges faced by farmers’ 38% Less than 5 times market operators is educating customers that CalFresh can be used at the farmers’ market. Customers must also 17% be taught the procedures to follow in order to use their CalFresh benefits at participating farmers’ markets. 22% Nearly a quarter of PCFMA’s CalFresh customers said they 5 to 10 times were using their CalFresh benefits at that farmers’ market for the first time. The largest percentage of shoppers, 38%, said they had used their benefits at that market more than Frequency of CalFresh/EBT Usage at Farmers’ Markets Statewide: 2014 10 times. Among all CalFresh customers statewide, a slightly smaller Today was my first time percentage, 20% as opposed to 23% of PCFMA CalFresh More than 10 times 20% shoppers, said they were using their benefits at the farmers’ 39% market for the first time. The percentage of CalFresh shoppers statewide who had Less than 5 times 18% used their benefits more than 10 times, 39%, was nearly identical to the rate found in PCFMA’s farmers’ markets. 23% 5 to 10 times CalFresh Transactions by Length of Farmers’ Market Shopping Experience Statewide: 2014 60% 54.4% 50.6% 50% 40% 33.6% 30% 27.2% 27.9% 24% 22.1% 20% 16.4% 14.8% 12.9% 10% 7.4% 8.8% 0% Today Less 5 to More Today Less 5 to More Today Less 5 to More was my than 5 10 than 10 was my than 5 10 than 10 was my than 5 10 than 10 times times times times times times times times times first first first time time time I started this year I started last year I have shopped here for more than 2 years Pacific Coast Farmers’ Market Association • Page 5 Comparing responses to the question regarding length of time shopping at the farmers’ market and number of times using CalFresh shows a Receipt of Market Match at PCFMA Farmers’ Market: 2014 clear pattern for those who have shopped at the farmers’ market for a year or longer; more than half of shoppers used their CalFresh benefits at that farmers’ market more than 10 times. This suggests that many CalFresh shoppers are regular farmers’ market shoppers who make 26% multiple trips to the farmers’ market. Even among those who had shopped at farmers’ markets more than a 73% year, a significant percentage, 7% to 8%, reported using their CalFresh 1% benefits at that farmers’ market for the first time that day. The survey does not reveal why the customer had not previously used their benefits at that farmers’ market. It could be that recent changes to their family economic situation just recently qualified them to receive CalFresh or Yes, I received it for the first time today Did not receive Market Match Yes, I received it and had recieived it before that they had been shopping at the farmers’ market for a number of years and either did not know they could use their CalFresh benefits at the farmers’ market or had chosen to not spend their benefits there. This would be an interesting question for future research to investigate. Receipt of Market Match at Farmers’ Markets Statewide: 2014 23% Yes, I received it for the first time today 75% 2% Did not receive Market Match Yes, I received it and had recieived it before Receipt of Market Match Benefits at the Farmers’ Market The rules through which Market Match benefits are distributed vary among the partners of the CMMC. PCFMA provides a $5 match when a customer spends $10 or more of their CalFresh benefits. This match is limited to one per customer, per farmers’ market, per day. Other CMMC partners provide a dollar-for-dollar match up to a pre-defined limit, usually $10. The weeks and the months that the benefits are offered also vary among the partners. As a result, not all CalFresh customers receive Market Match benefits each time they shop at a farmers’ market. When asked if they received Market Match benefits that day, the responses were nearly identical in PCFMA’s farmers’ markets and among all CMMC partners statewide; around a quarter of customers said they received Market Match for the first time that day and three-quarters said they had received the benefits previously. Only 1% to 2% said they did not receive Market Match benefits that day. Page 6 • Pacific Coast Farmers’ Market Association Importance of Market Match Benefits CalFresh Customers Saying Market Match is “Very Important” by Market Match Partner: 2014 The Market Match benefits were a primary motivating factor for CalFresh customers when deciding where to spend their CalFresh benefits; over 60% of customers in PCFMA’s farmers’ markets and statewide said the benefits were “Very Important – I would not have come without them.” Around a quarter of respondents described the benefits as “moderately important,” 9% as “slightly important,” and just 3% said Market Match benefits were “unimportant – I would have come without them.” The high percentage of CalFresh customers describing Market Match as “very important” speaks to the essential nature of the program to enhance access to healthy food for low income families. However, it is troubling if those families don’t see the other benefits of shopping at 90% 81.8% 80% 70% 62.4% 63.6% 60.6% 60% 52.2% 50% 44.1% 40% 30% 20% 10% 0% PCFMA AIM HALA farmers’ markets such as supporting local farmers, fresher North Coast SEELA Visalia Farmers’ Market produce, and a greater variety of fresh food offerings. The lowest rate of shoppers stating the Market Match benefits There was considerable difference in the responses to are “very important” was in the farmers’ markets operated by this question among the shoppers at the farmers’ markets SEE-LA. The fact that the highest rate and lowest rate of those operated by CMMC partners. The highest rate of shoppers stating Market Match is very important both came from farmers’ stating the Market Match benefits are “very important” markets in the Los Angeles area suggests that customers’ was in the farmers’ markets served by HALA, 82%. attitudes may be shaped in part by local community factors. Importance of Market Match Benefits in Shopping Decisions at PCFMA Farmers’ Markets 25% Moderately important 62% Moderately important 61% 9% Very important - I wouldn’t have come without them Importance of Market Match Benefits in Shopping Decisions at Farmers’ Markets Statewide 9% Slightly important 4% Not important at all - I would have come without them 27% Slightly important Very important - I wouldn’t have come without them 3% Not important at all - I would have come without them Pacific Coast Farmers’ Market Association • Page 7 Impact of Market Match on Farmers’ Market Shopping Trips Impact of Market Match on PCFMA Farmers’ Market Visits CalFresh customers in PCFMA’s farmers’ markets and statewide reported that due to the Market Match program, they increased their trips to local farmers’ markets. Among 80% CalFresh customers in PCFMA’s farmers’ markets, 80% increased their trips to farmers’ markets while statewide 79% 5% of CalFresh customers reported increasing their trips. 14% Not sure 1% Decreased Statewide, customers in the farmers’ markets operated by AIM reported the highest rate of increasing their trips to the Increased Stayed about the same farmers’ market, 79%. The lowest rate of customers saying they increased their trips to the farmers’ market was in the farmers’ markets operated by SEE-LA, 60%. Impact of Market Match on Statewide Farmers’ Market Visits Accessibilty and Affordability of Fruits and Vegetables Among the many reasons that communities are attracted to 79% farmers’ markets is that they can increase access to fresh and 5% healthy food in underserved communities at a much lower 15% startup cost than a traditional brick and mortar retailer. While Not sure 1% Decreased all farmers’ markets provide access to fresh food, not all of them exist in response to a lack of fresh food access. For Increased Stayed about the same example, PCFMA’s Danville Farmers’ Market operates in a parking lot shared by a Lunardi’s grocery store and PCFMA’s twice-weekly Evergreen Farmers’ Market operates in a square bordered by a Wal-mart Neighborhood Market. When asked about the accessibility of quality fresh fruits and vegetables outside of the farmers’ market, the results from PCFMA’s customers was mixed. Around a third said it was not easy to find quality fresh fruits and vegetables outside of the market; 10% responded “very difficult” while 29% responded it was “difficult.” Nearly an equal percentage said it was easy to find quality fresh fruits and vegetables outside CalFresh Customers Saying Farmers’ Market Trips “Increased” by Market Match Partner: 2014 90% 78.8% 80% 70% 75.8% 67% 61.6% 60% 59.5% 60.6% SEELA Visalia Farmers’ Market 50% of the farmers’ market; 16% said it was “very easy” while 22% said it was “easy.” The results from Market Match partners statewide was similar, though in general more CalFresh customers said it was easy to find quality fresh fruits and vegetables outside of 40% 30% 20% 10% the farmers’ market; only 8% said it was “very difficult” while 23% said it was “difficult” and 17% said it was “very easy” while 25% said it was “easy.” Page 8 • Pacific Coast Farmers’ Market Association 0% PCFMA AIM HALA North Coast Accessibility of Fresh Produce Outside of PCFMA Farmers’ Markets Difficult Very difficult 10% Very easy 25% Looking at this data by Market Match partner reveals some surprising results. The highest rate of CalFresh customers, 37%, reporting that quality fresh produce is hardest to access was from VFM which operates in an agrarian community in California’s Central Valley. The two Market Match partners serving the San Francisco Bay Area, PCFMA and AIM, have nearly identical responses to this question. 16% However, the two Market Match partners serving the Los Angeles Area, SEE-LA and HALA, have very divergent results. In the farmers’ 27% markets served by HALA, one-third of respondents said fresh produce 22% Neither easy nor difficult Easy was difficult or very difficult to access while over half, 55%, said it was easy or very easy to access. In the farmers’ markets operated by SEELA, 31% said fresh produce was difficult or very difficult to access while 39% said it was easy or very easy to access. Other than the Accessibility of Fresh Produce Outside of Statewide Farmers’ Market a majority, 52%, of customers reporting that produce is easy or very easy to access was NCGA. Difficult Very difficult 8% Very easy farmers’ markets operated by HALA, the only other partner who had In some communities farmers’ markets have a reputation for being 23% more expensive places to shop than traditional brick and mortar stores. In some cases this reputation is deserved because the farmers’ 17% markets offer products of higher quality or that are certified organic or because the local brick and mortar stores use fresh produce items 27% as loss leaders, selling them below cost to attract shoppers. CalFresh 25% Easy Neither easy nor difficult customers surveyed in PCFMA’s farmers’ markets tended to disagree with the perception of farmers’ markets as more expensive. Among PCFMA’s CalFresh shoppers over 40% said they found farmers’ market prices to be lower - 18% said they were much lower and 29% said they were “slightly lower” - than other sources. Just a quarter of CalFresh customers said prices were higher; 7% said they were “much higher” and 17% said they were “slightly higher.” The responses from CalFresh customers statewide was very similar; 16% said farmers’ market prices were “much lower” and 26% said prices were “slightly lower” while 6% said farmers’ market prices were “much higher” and 21% said prices were “slightly higher.” Comparing responses to this question by Market Match partner shows some similarity to the results of the question concerning accessibility of food outside of farmers’ markets. The two Bay Area partners, PCFMA and AIM, again had similar results. Each of these partners and the Visalia Farmers’ Market had a majority of CalFresh customers say that farmers’ market prices were lower than other sources. The two Los Angeles Area partners, HALA and SEE-LA again had very different responses from their customers. While a majority, 53%, of CalFresh customers in HALA’s farmers’ markets said farmers’ market prices were higher than at other outlets, less than a third, 32% of CalFresh customers in SEE-LA’s farmers’ markets said farmers’ market prices were higher. Pacific Coast Farmers’ Market Association • Page 9 Impact of Market Match on Fruit and Vegetable Purchases Ease of Accessing Quality Produce Outside of Farmers’ Markets by Partner: 2014 100% One of the most important goals of the Market Match program 90% has been to help low income families afford more fresh fruits and vegetables. The CDC reports that the median consumption of fruits by Californians is 1.3 times per day while the median 80% 37.3% 33.3% 37.9% 38.9% 54.5% 70% 52.1% consumption of vegetables is 1.8 times per day. Both of these figures are above national median of fruit consumption 1.1 times 60% per day and vegetable consumption 1.6 times per day. For those 50% with limited budgets, such as CalFresh recipients, it is believed that even fewer consistently eat enough fruits and vegetables. Over 70% of the CalFresh customers surveyed in PCFMA’s 30.3% 27.6% 28.8% 40% 30.6% 12.1% 23.9% 30% farmers’ markets said that due to the Market Match program, 20% they were purchasing more fruits and vegetables. Another 16% 10% 35.1% 33.3% 33.3% AIM HALA 36.4% 30.6% 23.9% said their fruit and vegetable purchases remained the same while a small percentage said the amount of fruits and vegetables they purchased decreased. Among CalFresh customers statewide, the impact is even more dramatic; 80% said the amount of fresh fruits and vegetables 0% PCFMA Very difficult or difficult North Coast SEELA Visalia Farmers’ Market Very easy or easy Neither easy nor difficult purchased increased while 11% said they remained the same. Among Market Match partners statewide, over 90% of customers in farmers’ markets operated by AIM and the VFM said they PCFMA Farmers’ Market Prices Compared to Other Sources increased their purchases of fruits and vegetables because of Market Match. The lowest rate of CalFresh customers saying they increased their fruit and vegetable purchases, 67%, was in 29% Much lower the farmers’ markets operated by SEE-LA . Slightly lower 18% Not sure 21% 8% 7% About the same 17% Much higher Slightly higher Statewide Farmers’ Market Prices Compared to Other Sources About the same 23% Slightly lower 21% Slightly lower 26% 6% 16% Much lower Page 10 • Pacific Coast Farmers’ Market Association 8% Much higher Not sure Price Comparison of Farmers’ Markets and Other Sites by Partner: 2014 In addition to increasing quantity of fruits and vegetables consumed, the Market Match program seeks to increase the variety of fresh fruits and vegetables customers eat. A 100% diet that includes wider variety of fruits and vegetables is 90% 16.7% considered healthier than a diet that includes only a few 29.5% types of fruits and vegetables. 80% 70% 50.6% 44.1% 50% 55.7% The majority of CalFresh customers surveyed in PCFMA’s 30% farmers’ markets said that the Market Match program allowed 60% them to increase the variety of fresh fruits and vegetables 37.7% 50% 40% 23.3% 30% 15.6% fruits and vegetables while 35% reported buying “some” different kinds of fruits and vegetables. One-fifth of CalFresh 21.3% customers reported no change in the types of produce 53.3% purchased. 20% 10% purchased; 38% reported buying “many” different kinds of 23.5% 32.8% 26.2% 23% 34.4% 32.4% The results from CalFresh customers statewide was similar with 39% reporting buying many different types of fruits and 0% PCFMA Much higher or higher AIM HALA North Coast SEELA Visalia Farmers’ Market vegetables and 39% reporting buying some different kinds of produce. Slightly lower or much lower About the same Impact of Market Match on Produce Purchases at PCFMA Farmers’ Markets Not sure Increased 11% 1% 72% Decreased 16% Stayed about the same Impact of Market Match on Produce Purchases at Farmers’ Markets Statewide Among Market Match partners, PCFMA had the lowest percentage of CalFresh shoppers who said they increased the variety of fruits and vegetables purchased, 73%. The highest rate of CalFresh customers reporting increased variety of Increased produce purchased was in the VFM, 96%. All other Market 80% Match partners had between 82% and 88% of CalFresh 11% 8% Stayed about the same customers who said they increased the variety of produce purchased due to Market Match. 1% Decreased Not sure Pacific Coast Farmers’ Market Association • Page 11 Impact of Market Match on Produce Variety Purchased Many different kinds of fruits & vegetables 38% 35% 7% Not sure Impact of Market Matchon Produce Variety Purchased at Farmers’ Markets Statewide Some different kinds of fruits & vegetables 39% 39% 5% 20% Not sure About the same kinds of fruits & vegetables you used to buy before Market Match Some different kinds of fruits & vegetables 17% About the same kinds of fruits & vegetables you used to buy before Market Match CalFresh Customers Increasing Fruit and Vegetable Purchases by Partner: 2014 100% Factors Driving Farmers’ Market Purchase Decisions 96% 91.8% 90% Many different kinds of fruits & vegetables 86.7% Another goal of the survey of Market Match customers 86.4% was to better understand what motivates their food 80% purchasing decisions. On the written survey, customers 72.4% 70% were presented with a list of five factors that are 66.7% commonly reported by farmers’ market shoppers as 60% motivators of their buying decisions: locally-grown food, organically-grown food, food that is easy to prepare, food 50% that the family likes, and food that is healthy. Customers 40% were asked to indicate the one item from this list that was the most important and then indicate any others that 30% were also important. 20% A review of the data shows a high error rate in the 10% responses to this question, suggesting that it may 0% PCFMA AIM HALA North Coast SEELA Visalia Farmers’ Market have been too complicated for a self-administered written survey. Of those who responded to the question, 80.7% marked more than one response as “most important” instead of only one response. Removing those with duplicate responses allows for data analysis but with a smaller sample size so care should be taken when considering the results. Page 12 • Pacific Coast Farmers’ Market Association In PCFMA’s farmers’ markets, among CalFresh customers identifying a single factor as most important, locally-grown food was cited the most often, by 45% of customers. This CalFresh Customers Buying Greater Variety of Produce by Partner: 2014 100% 96% was followed by organically-grown food, 26%; food that is healthy, 16%; and then the cost of the food, 13%. There were no responses to “food that is easy to prepare” or “food that 90% 84.4% 86.2% AIM HALA 87.5% 82.5% 80% 72.8% my family likes.” 70% The low percentage of shoppers, only 13%, reporting that the cost of the food was the most important factor was surprising as CalFresh customers are, by definition, low income families with limited food budgets. Among CalFresh customers statewide the top four results were reported in the same order, but at slightly different rates; locally-grown food was the most important factor 60% 50% 40% 30% 20% for 36% of customers, organically-grown food was most 10% important for 33%, food that is healthy was most important 0% for 17%, and the cost of the food was most important for 9%. PCFMA North Coast Small percentages reported that the most important factor SEELA was food that their family likes, 4%, or food that is easy to prepare, 1%. Visalia Farmers’ Market Most Important Factor in Food Buying Decisions at PCFMA Farmers’ Markets Locally grown food 45% Organically grown food 26% 13% 16% Cost of food Healthy food Most Important Factor in Food Buying Decisions at Farmers’ Markets Statewide The second part of the question was designed to allow customers to indicate from the list of six factors, all those that were important to them, without singling out one factor as most important. (Please note that as customers could Locally grown food 33% 36% choose more than one item, percentages will not add to 9% 100%. Instead each response is shown as a percentage of all CalFresh customers who answered the question by selecting at least one item from the list.) Organically grown food 4% Food my familiy likes 17% Healthy food Cost of food 1% Food that is easy to prepare Pacific Coast Farmers’ Market Association • Page 13 Using this measurement, locally-grown food Important Factors for Purchasing Decisions by CalFresh Customers: 2014 is cited as the most important factor by CalFresh customers in PCFMA’s farmers’ 90% markets and among all Market Match partners statewide. In PCFMA’s farmers’ markets, 80% healthy food was the second most often cited 70% factor, followed by organically-grown food. 79.4% These were reversed among all Market Match partners statewide with organically-grown as 76.8% 72.2% 60% 74.6% 71.3% 50% the second most cited factor and healthy food as the third. 40% In both PCFMA’s farmers’ markets and markets 30% statewide, food that is easy to prepare was the 20% 70.8% 66% 57.5% 53.6% 45.9% 37.6% least likely to be cited as an important factor. 31.3% 10% Only 38% of CalFresh customers in PCFMA’s 0% farmers’ markets and 31% of CalFresh customers od od in all Market Match farmers’ markets cited ease fo n of preparation as a factor they consider when ow ow -g ly al ft an y s Ea s Co rg O es pa fo to ly al ic c Lo he r r -g deciding what food to purchase. re od fo n to e pr ily od lik y lth m d oo fa fo ea H F Statewide PCFMA Communication about Market Match The survey of CalFresh customers also asked how they first learned of Market Match. The answer received most often was that the CalFresh customers learned of Market Match at the farmers’ market; this was reported by 76% of CalFresh customers in PCFMA’s farmers’ markets and 71% of CalFresh customers statewide. No other communications strategy was cited by more than 15% of CalFresh shoppers. How CalFresh Customers Learned of Market Match: 2014 80% 75.8% 71.3% 70% 60% 50% 40% 30% 20% 10% 6.7% .5% .9% 0% t ke ar tF l ia c So r Se al s ce vi ’M s er m ar A 9.8% 6.2% 7.2% i oc /S k oo dia eb e ac M 4.4% r ye Fl / er st Po 11.8% F l en tA Statewide m se ti er dv in Page 14 • Pacific Coast Farmers’ Market Association .5% .4% t ily am r F / e nd b ie em Fr M Pr PCFMA 7.2% 7.8% 2.1% 1.9% D ir t ec ai M er th O While 12% of CalFresh shoppers statewide said they learned of Market Match from friends of family, only 10% of PCFMA shoppers did so. The county social services office was cited more often among CalFresh customers at Market Match partners statewide, 7%, than among CalFresh customers at PCFMA’s farmers’ markets, 6%. But posters were cited more often by PCFMA shoppers, 7%, than among Market Match partners, 4%. This type of question can be challenging for respondents as it may be asking them to recall how they first learned of a program that they have used for years. To test the extent to which time may have impacted customers’ recall of how they learned about Market Match, this question was also broken down by the length of time customers’ have been shopping the farmers’ market. How New Farmers’ Market CalFresh Customers Learned of Market Match: 2014 80% 70% 65.9% 60% 56.8% 50% 40% 30% 20% 10% 6.5% 6.8% 0% 4.6% 0% t ke ar s er m ar tF l ia c So r Se al s ce vi ’M 18.2% 15.9% 12.2% 11.4% A F i oc /S k oo dia eb e ac M st Po 4.9% r ye Fl / er 10.6% 4.6% 1.6% 0% 0% l t ily am r F / e nd b ie em Fr M en ti er dv m se t ec ai M ir D er th O tA in Pr First Time Shoppers First Year Shoppers Looking at just those who said they were shopping the farmers’ market for the first time, and those who said they had begun shopping the market that year, the overall pattern is very similar to that seen when responses from all CalFresh customers is analyzed. Among new CalFresh customers, the percentage stating they first learned of Market Match at the farmers’ market drops while the percentage of those who learned of Market Match from the county social service department or from friends or family increases. This data suggests that PCFMA and other Market Match partners appear to be doing a good job of informing current farmers’ market customers who are enrolled in CalFresh of the Market Match program but perhaps could assess past strategies to be more effective in partnering with county social service departments to better share information about Market Match. Pacific Coast Farmers’ Market Association • Page 15 Impact of Market Match on Families The federal SNAP program, which is implemented in California as CalFresh, is designed to provide food support for an entire family. The amount of benefits that a family receives is directly related to the number of persons in the household. For example, in October, 2014, the State of California reported that there were just over 2 million households that participated in CalFresh with over 4 million persons benefitting, with an average of 2.1 persons per household. Among CalFresh survey respondents, 59% of PCFMA shoppers and 56% of statewide shoppers had one or more children in their household. Households of the survey respondents had an average of 3.3 children in each household among statewide respondents and 3.4 children per household in PCFMA’s farmers’ markets. To learn more about Market Match, visit marketmatch.org! For inquiries, please contact Carle Brinkman, Farmers’ Market In 2014, PCFMA’s Market Match program served 1,815 unique Access & Equity Program Manager at the families. When the children in the household are included in Ecology Center. that count, PCFMA’s Market Match program benefitted over [email protected] • (510) 548-1005 6,100 persons in 2014. Page 16 • Pacific Coast Farmers’ Market Association Acknowledgements The Market Match program and this study were made possible through the contributions of dozens of organizations and scores of dedicated individuals. The Market Match program in 2014 was funded by the California pcfma.org Department of Food and Agriculture (CDFA) through a Specialty Crop Block Grant received by the Ecology Center. Additional funding for the partnership between PCFMA and Fresh Approach was received from Kaiser Permanente Northern California and Kaiser Permanente San Mateo through their community benefit programs; freshapproach.org Wholesome Wave through the Double Value Coupon Program; and Santa Clara County. None of this work or its important impact on local communities would be possible without their generous About the Market Match Consumer Survey CMMC partners collected 473 responses from CalFresh customers while processing their CalFresh transactions and dispersing CalFresh and Market Match scrip to them. The survey consisted of 14 questions, nearly all with multiple choice answers. The survey instrument was available in English, Spanish and Chinese. The survey responses were collected between August 5, 2014 and October 23, support. The tremendous work of the Ecology Center to coordinate the work of dozens of partners statewide through the management of the California Market March Consortium cannot be understated. The consortium was originally developed by Roots of Change and thanks are offered to them for helping to launch this important initiative in California. Likewise, the members of the California Market Match Consortium do tremendous work throughout the year to raise funds to support this work and to sustain this work throughout the state. Within PCFMA and Fresh Approach we must acknowledge the 2014. Each CMMC partner input responses tremendous team effort of staff and volunteers that makes Market from the paper surveys completed by Match successful and which made this survey and this report customers in their farmers’ markets into possible. PCFMA Market Managers implement the Market Match a SurveyMonkey tool designed by the program every market day through direct support for CalFresh Ecology Center. That tool served to compile customers. In many farmers’ markets they are supported by data from all of the participating CMMC volunteers who give generously of their time to support PCFMA partners. Not all partners participated in and its farmers’ markets. The in-market team is supported by the survey process. members of the PCFMA Administration Team who process thousands of dollars of CalFresh and Market Match scrip weekly and the PCFMA Marketing & Promotions Team that develops outreach and promotional materials to enhance awareness of Market Match. Fresh Approach’s Program Managers and Nutrition Educators are the face of the Market Match program in low income communities throughout the Bay Area, helping local CalFresh customers learn how Market Match can help buy healthier food for their families. Finally, PCFMA and Fresh Approach offer their sincere appreciation to the hundreds of CalFresh customers who took time out of their day to complete the survey. Pacific Coast Farmers’ Market Association • Page 17 925.825.9090 925.825.9101 PCFMA.ORG Page 18 • Pacific Coast Farmers’ Market Association 5060 Commercial Circle, Ste. A, Concord, CA 94520
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