PT. SUNDARLAL SHARMA (OPEN) UNIVERSITY, BILASPUR (C.G.) TENDER NOTICE The Registrar on behalf of the Pt.Sundarlal sharma open university. Chhattisgarh,Bilapsur, invites proposals to implement a web Enabled University admission system from Registered firms (either individually or as consortium of companies), who have proven track record in the software development particularly in the development of ERP for educational institutions. The tender document can be downloaded from http:// pssou.ac.in from 27.04.2015 onwards and can also be collected from store Incharge of the office. The tender should be submitted on or before due date in the office of the Registrar , with a non refundable fee of Rs, 500.00 by way of a Demand Draft in favor of REGISTRAR, PT. SUNDARLAL SHARMA OPEN UNIVERSITY CHHATTISGARH, BILASPUR Last Date for Tender Sale Tender Submitted Date Tender Opening Date : 26.05.2015 Time : 05:00 PM : 27.05.2015 Time : 03:00 PM : 27.05.2015 Time : 04:00 PM REGISTRAR 1 Pt. Sundarlal Sharma (open) University Chhattisgarh, Bilaspur Koni Birkona Road Bilaspur (C.G.) TENDER FORM FOR Web Enabled University admission System TENDER NO:114/ 2015 DATED : 27.04.2015 Last Date for Tender Sale : 26.05.2015 Time : 05:00 PM Tender Submitted Date : 27.05.2015 Time : 03:00 PM Tender Opening Date : 27.05.2015 Time : 04:00 PM Tender Form EMD Amt. 2 : Rs. 500 = 00 : Rs. 15,000 = 00 1. Scope of Work 1. Student registration and Admission Management: the system will have online application forms for admission as per the requirements of various programs. The online application will implement conventional system/Choice Based Credit System (CBCS). The system will enable students to upload documents, select courses by category and pay fees online. System will generate a registration number upon successful registration. 2. Fee Module: this module will enable administrators to implement fees based on course category, student category and some other criteria. The online application will have the ability for students to pay fees online through net banking, debit cards, credit cards and challan. 3. Admission to study Centre’s: The system should take care of the admission process of all the study e t e’s and an interface is to be provided so that the information passed onto university should be on the same format and pattern. 4. Grievance Management: This system will allow students/employees to report grievances to the university administration. Similarly it will allow the study centre’s to report grievances with the university. This will increase the communication at each and every level. 2. Mode of Operation As explained about the scope of work the bidder will have the following options for implementation of the ERP. I. Pay Per Use Service/Software as Services: The successful bidder may create entire infrastructure as per the requirement of Pandit Sundarlal Sharma Open University Chhattisgarh and host the same in its own data centre and provide cloud based managed services to the Pandit Sundarlal Sharma Open University purely on recurring charges basis. Bidder must submit pricing for at least 3 preceding financial years. II. Pandit sundarlal Sharma open University Chhattisgarh may decide to bear the costs for entire investment in software design, development, implementation, hardware equipments and maintenance, in this condition the successful bidder shall be engaged to deliver the services through service contract. The successful bidder shall be paid on the quality and performance of the service. III. The bidder has to provide the whole service mentioned on turnkey basis with minimum annual maintenance contract of not less than 3 financial years. In this condition university will provide space inside university campus to the successful bidder to establish the data centre and to place the server. 3 3. Expenditure and Costing: Every bidder has to submit the tender with expected costing under the following three heads which will o ly e ope ed if the idde ’s te h i al p ese tatio fulfills U ive sity’s e uisite : CAPEX : Capital Expenditure OPEX : operational Expenditure AMC : Annual Maintenance Cost 4. Payment The bidder shall be paid upfront the cost related to CAPEX immediately after successful commissioning of the project. Thereafter, the bidder could be paid OPEX on quarterly basis subject to the fulfillment of service levels. The AMC will also be paid on quarterly basis. 5. Delivery Location The Software and hardware should be installed at the Technical centre specified by the Purchaser. Vendor shall be responsible for ensuring proper installation, commissioning and working of the software in all respects. The complete set of operational manual in soft and hard copy form, source code, design and other documentation required for the continued maintenance should be provided to the Purchaser. 6 . Delivery Period The Software should be delivered and installed within a phased manner starts one calendar months from the date of purchase order. The delivery period shall include time taken for all development and other procedures. 7.Installation The Vendor shall take full responsibility of installation of the software at site at its own cost. The Software supplied and installed shall have appropriate licenses and the vendor shall provide licenses and installation certificates to the Purchaser on commissioning of the system. 5. Eligibility S.NO Eligibility Criteria Required Details 1 Company must be registered under the Attested copy of certificate of Indian Companies Act 1956 for at least last incorporation. Attach MOU and articles 3 (three) years. The bidder must provide of association /Partnership deed etc. details of incorporation details of the Company 2. The bidder should have annual turnover of Audited balance Sheet of the firm. min Rs.25 lakh for preceding last three financial years (FROM SIMILAR ACTIVITIES OF BUSINESS) I.E. FOR YEAR 2011-12,201213,2013-14 4 3. 4. 5. 6. 7. the bidder should have been making profit from last three year I.E. FOR YEAR 201112,2012-13,2013-14 The bidder should have experience in software development and web portal development including maintenance for last 3 years The bidder should have experience in implementation of |ERP for state run universities (Will be given preference) The bidder should not be blacklisted by any state or central government agency Profit and loss account for preceding last three financial years Attaché relevant proof Work order and experience certificates Submit and undertaking The bidder should have deposited the cost Yes/No of tender document i.e. Rs.500/- and Earnest Money i.e. Rs.15000/- 9. Commissioning It shall be the responsibility of the Vendor to undertake all activities on commissioning of the software at site at its own cost. The Purchaser on testing the satisfactory performance of the software and systems will issue the Certificate of Commissioning. 10. Acceptance Terms Software acceptance test shall comprise of - Verification of the software - Performance tests (separately for each modules) - Other tests as may be deemed necessary by Purchaser. (a) Vendor shall have to guarantee that the supplied software shall meet the performance requirement as demonstrated during the evaluation phase. Vendor shall have to augment the software at its own cost and expenses, if the supplied software does not meet these performance requirements. (b) Vendor should successfully complete all the acceptance tests within two weeks from the beginning of the acceptance testing at site. (c) The Purchaser reserves the right to reject the software, if any delay exceeds a period of four weeks. In the event of the cancellation of the order, the vendor shall repay to the Purchaser the full advance amount, and any other amounts paid to the vendor, with damages. 11. Acceptance The warranty period shall commence from the date of certification of commissioning of the software by the Purchaser. The acceptance certificate will be issued by the Purchaser only after clearing all the outstanding issues and on certification by an Expert Committee duly constituted by the Purchaser that the Software commissioned has met all the technical and operational parameters. L1 will not be the only parameter for selection if the final bidder. 12. Maintenance The maximum time to repair a reported breakdown should be twenty four clock hours (excluding holidays). Time for this purpose shall be measured as interval between the time of reporting the 5 problem and the time when the problem is fully solved making the faulty components/functions fully operational. 13. Support Strategy Vendor shall provide effective maintenance support to the Purchaser including training to end-users and support personnel. In case the Purchaser intends to upgrade or revise the software during the proposed warranty period, the vendor shall replace the software accordingly. 14. Training Vendor shall provide different levels of training to all the end users at the premises of the Purchaser, as and when specified by the Purchaser, free of charge. The training should cover features of the software and include hands-on-training and exercises. The modules of the training shall be drawn up in consultation with the Purchaser. The training module should comprise: - Schedules as per user convenience - Sufficient copies of comprehensive material, books and hand-outs - Courseware and other pu li atio s eeti g U ive sity’ eeds. 11. Documentation Vendor shall have to supply all necessary software documentation and documentation for the training, use and operation of the software. This shall include original copies per location of the user manuals, reference manuals, operations manuals etc. 15. Termination The Purchaser reserves the right to terminate the contract by giving due notice in case of breach of any of the material obligations under the contract, if committed by the vendor, during the contract period. The contract may also be terminated in case of any unsatisfactory service performance during the contract period with due notice. 16. Penalty Vendor shall have to pay liquidated damages to the Purchaser @ one percent (1%) per week on the unexecuted value of the order inclusive of all taxes, duties levies etc., per week or part thereof, for late delivery beyond the delivery period. There shall be an upper ceiling of ten percent of the gross amount for the penalty to be deducted for any orders. The penalty applicable on the entire order amount shall be deducted from the payment amount due after acceptance of the software. The Purchaser reserves the right to cancel the entire order or part thereof, if delay exceeds two weeks from due date of delivery. All statutory taxes and duties shall be payable by the Vendor and/or recoverable from the payment to be made to the Vendor. 17. Arbitration In the event of a dispute or difference of any nature whatsoever between the Purchaser and the vendor during the course of the assignment arising as a result of this proposal, the same shall be referred to an Arbitrator to be nominated by the Pandit Sundarlal Sharma Open University Bilaspur Chhattisgarh (Purchaser). The notice for nominating an arbitrator shall be given within three months of the date of raising the dispute of difference. The provisions in the Arbitration and Conciliation Act 1996 will be applicable. 6 18. Jurisdiction The jurisdiction for the purpose of settlement of any dispute of differences whatsoever in respect of or relating to or arising out of or in any way touching this contract or the terms and conditions thereof or the construction and/or interpretation thereof shall be at Bilaspur Chhattisgarh. 19. Indemnity The vendor shall, during the subsistence of the agreement, indemnify the Purchaser from all the claims, losses and damages caused by the negligence of vendor's personnel to any person or property arising out of the use or possession of the equipment or location by vendor or its personnel, as also arising out of any defect in title to the goods. 20. Confidentiality The vendor shall keep confidential any information obtained under the contract and shall not divulge the same to any third party. In case of non-compliance of the confidentiality agreement, the contract is liable to be repudiated by Purchaser. The Purchaser shall further have the right to regulate vendor staff. The vendor shall not divulge to any person handling other divisions, subsidiaries or groups of the vendor and its service support agency any information obtained by it in the course of its execution of its work and all the information gathered by the vendor shall be treated as professional communication and confidential. Any violation of this clause shall be liable to cancellation of the contract and invoking the bank guarantee without notice to the vendor. 21. Standards All standards to be followed shall adhere to Bureau of e Governance, Central Government of India specifications or other acceptable standards for software. 22. Information to successful bidder The information to successful vendor will be officially communicated for submitting the financial bid and technical specification of the hardware / software with detailed proposal for the installation and maintenance. 23. Earnest Money The bidder has to submit an earnest money of Rs.15000/- along with the bid in form of D.D or P.O favoring Registrar Pandit Sudarlal Sharm Open University Bilaspur Chhattisgarh. 24. Application format The bidder shall apply in 3 envelope system to participate in the aforesaid tender; the 3 envelopes must contain the following documents respectively: 1. Technical Specifications and presentation 2. Financial Bid 3. D.D for tender document fees and earnest money 25. Presentation The bidder shall be ready to give a power point/demo presentation in presence of the nominated committee members which will decide the technical competency of the respective bidder after seeing the presentation. Financial bid of only those bidders will be opened whose presentation will be upto the requisite bench mark of the university as decided by the committee. 7 FORM – A DECLARATION REGARDING ACCEPTANCE OF TERMS & CONDITIONS CONTAINED IN THE EXPRESSION OF INTEREST (EOI) DOCUMENT To Registrar Pandit Sundarlal Sharma Open University, Koni-Birkona Marg – 492005 Chhattisgarh Sir, I have carefully gone through the Terms & Conditions contained in the EOI Document [No. _____________________________] regarding applications for Expression of Interest (EOI) from interested entrepreneurs/ companies for the Development of ERP for Pandit Sundarlal Sharm Open University Chhattisgarh ,. I declare that all the provisions of this EOI Document are acceptable to my Company/ Consortium. I further certify that I am an authorized signatory of my company and am, therefore, competent to make this declaration. Yours very truly, Name: ________________________________ Designation: ___________________________ Company: _____________________________ Address: ______________________________ ________________________________ ________________________________ 8 FORM – B DECLARATION REGARDING CLEAN TRACK RECORD To Registrar, Pandit Sundarlal Sharma Open University, Koni-Birkona Marg – 492005 Chhattisgarh Sir, I have carefully gone through the Terms & Conditions contained in the EOI Document [No. __________________________] regarding Expression of Interest (EOI) from interested entrepreneurs/ companies for the Development of Pandit Sundarlal Sharm Open University Chhattisgarh, Chhattisgarh . I hereby declare that my company/ Consortium has not been debarred/black listed by any Government / Semi Government organizations. I further certify that I am a competent authority in my company and has been authorized to make this declaration. Yours very truly, Name: ________________________________ Designation: ___________________________ Company: _____________________________ Address: ______________________________ ________________________________ _______________________________ 9 ANNEXURE “A” Rate for the Web Enabled University admission System S.N. Particulars Rate Inclusive of all 1. CAPEX: (Capital Expenditure) Rs ……………………………. Please Mention Details In Words……………………… OPEX: (Operational Expenditure) Rs ……………………………. Please Mention Details In Words……………………… AMC: (Annual Maintenance Cost) Rs ……………………………. Please Mention Details In Words……………………… 2. 3. Remark CERTIFICATE Certified that full contents of tender document have been thoroughly studied and understood by us before quoting above mentioned unit rate. We shall not claim/charge any other amount by way of charges, expenses etc. The unit rate quoted by us above is inclusive of everything. (Signature of Tenderar with seal) Name :-…………………………………… Address:- ………………………………… …………………………………………… Note: Kindly submit this format in second number envelop. 10
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