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Check stock
levels and sort
out problems with
stock levels in a
retail environment
UV21374
D/503/5678
Learner name:
VRQ
Learner number:
VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy,
Hospitality and Catering and Sport and Active Leisure sectors, with over 50 years of experience.
VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DfES and CCEA.
VTCT is a registered charity investing in education and skills but also giving to good causes in the area
of facial disfigurement.
Statement of unit achievement
By signing this statement of unit achievement you are confirming that all learning outcomes, assessment
criteria and range statements have been achieved under specified conditions and that the evidence
gathered is authentic.
This statement of unit achievement table must be completed prior to claiming certification.
Unit code
Date achieved
Learner signature
Assessor
initials
IV signature
(if sampled)
Assessor tracking table
All assessors using this Record of Assessment book must complete this table. This is required for
verification purposes.
Assessor name
Assessor signature
Assessors
initials
Assessor number
(optional)
UV21374
Check stock levels and sort out
problems with stock levels in a
retail environment
The aim of this unit is to develop the knowledge,
understanding and practical skills required to check stock
levels in a retail environment.
UV21374_v6
Level
2
Credit value
2
GLH
10
Observation(s)
2
External paper(s)
0
Check stock levels and sort out
problems with stock levels in a
retail environment
Learning outcomes
On completion of this unit you will:
1.
Be able to check stock levels in a retail
environment as instructed
2.
Be able to deal with or report stock-related
problems that arise when checking stock
levels in a retail environment
3.
Understand the purpose of checking stock
levels in a retail environment
Evidence requirements
1. Environment
Evidence for this unit must be gathered in a
workplace.
2. Achieving assessment criteria
There must be valid, authentic and sufficient
evidence for all assessment criteria. Holistic
assessment is encouraged and one piece
of evidence may be used to meet the
requirements of more than one assessment
criterion.
3. Simulation
Simulation is not permitted for this unit.
4. Observation outcomes
Competent performance of Observation
outcomes must be demonstrated to your
assessor on at least two occasions.
Assessor observations, witness testimonies
and products of work are likely to be the
most appropriate sources of performance
evidence. Professional discussion may be
used as supplementary evidence for those
criteria that do not naturally occur.
5. Knowledge outcomes
There must be evidence that you possess
all the knowledge and understanding
listed in the Knowledge section of this
unit. This evidence may include projects,
assignments, case studies, reflective
accounts, oral/written questioning and/or
other forms of evidence.
6. Tutor/Assessor guidance
You will be guided by your tutor/assessor
on how to achieve learning outcomes in this
unit. All outcomes must be achieved.
7. External paper
There is no external paper requirement for
this unit.
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3
Achieving observations
and range
Achieving observation outcomes
Your assessor will observe your performance
of practical tasks. The minimum number
of observations required is indicated in the
evidence requirements section of this unit.
Criteria may not always naturally occur during
a practical observation. In such instances you
will be required to produce supplementary
evidence or asked questions to demonstrate
your competence in this area. Your assessor will
document the criteria that have been achieved
through oral questioning.
Your assessor will sign off an outcome when all
criteria have been competently achieved.
Achieving range
There is no range section that applies to this
unit.
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Guidance for tutors and assessors
This unit must be carried out in line with the
Skillsmart retail guidance listed below, which
is available under Business and Retail in the
Qualifications section of VTCT’s website (www.
vtct.org.uk):
•
•
Retail Qualifications Assessment
Principles
Retail Skills Unit and Assessment
Guidance
Observations
Learning outcome 1
Be able to check stock levels in a retail environment as
instructed
You can:
a.
Check stock levels in line with:
• instructions for where and when to count
stock
• organisational procedures for counting
stock and recording stock levels
• health and safety requirements to be
observed when counting stock
• the need to minimise inconvenience to
other people in the retail environment
when stock is being counted
*May be assessed by supplementary evidence.
Observation
1
2
Optional
Date achieved
Criteria questioned orally
Portfolio reference
Assessor initials
Learner signature
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5
Learning outcome 2
Be able to deal with or report stock-related problems that arise
when checking stock levels in a retail environment
You can:
a.
Record problems with stock and stock
levels as these arise
b.
Resolve problems with stock and stock
levels that are within own authority to deal
with, in line with organisational procedures
*May be assessed by supplementary evidence.
Observation
Date achieved
Criteria questioned orally
Portfolio reference
Assessor initials
Learner signature
6
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1
2
Optional
Developing knowledge
Achieving knowledge outcomes
You will be guided by your tutor and assessor
on the evidence that needs to be produced.
Your knowledge and understanding will be
assessed using the assessment methods listed
below*:
•
•
•
•
•
•
•
•
•
•
Projects
Observed work
Witness statements
Audio-visual media
Evidence of prior learning or attainment
Written questions
Oral questions
Assignments
Case studies
Professional discussion
Where applicable your assessor will integrate
knowledge outcomes into practical observations
through professional discussion and/or oral
questioning.
When a criterion has been orally questioned
and achieved, your assessor will record this
evidence in written form or by other appropriate
means. There is no need for you to produce
additional evidence as this criterion has already
been achieved.
Some knowledge and understanding outcomes
may require you to show that you know and
understand how to do something. If you have
practical evidence from your own work that
meets knowledge criteria, then there is no
requirement for you to be questioned again on
the same topic.
*This is not an exhaustive list.
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Knowledge
Learning outcome 2
Be able to deal with or report stock-related problems that arise
when checking stock levels in a retail environment
You can:
c.
8
Identify the person who must be told if any problems arise with
stock and stock levels that are not within own authority to deal with
UV21374
Portfolio reference
Learning outcome 3
Understand the purpose of checking stock levels in a retail
environment
You can:
Portfolio reference
a. Explain how accurate stock counting contributes to:
• maintaining adequate stock levels
• customer satisfaction
• sales
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9
Notes
Use this area for making notes and drawing diagrams
10
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