SELF-SERVICE COIN COUNTING AND MORE
The Coinstar® Center
offers value-added products
that attract customers
and provide incremental
sales and revenue to
your financial institution.
C O I N S TA R® T E C H N O L O G Y
BROUGHT TO YOU BY FSI
The Coinstar Center is Your One-Stop Source for Self-Service
Coins-to-Cash and Prepaid Product Transactions.
®
™
Coin Counting Market
The market for coin counting is huge with over $10 Billion in available coin in the economy.
Consumers are looking for a fast, easy, and convenient way to convert their loose coin into cash.
Founded in 1990, Coinstar, Inc. pioneered self-service consumer coin counting and has grown to a
network of 12,000 kiosks throughout North America and the U.K. This year, Coinstar will process
$2.1 Billion in coin, made from over 50 million consumer transactions. We are the leader in self-service
coin counting and continue to bring new products to market to meet your customers’ needs.
Program Details
How Does the Program Work?
Benefits to the Consumer
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Coinstar Centers are installed free of charge
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No rolling or wrapping of coins
•
Coinstar pays you revenue share based on total
consumer coin processed
Less time spent with the teller
•
Coinstar requires only a suitable power outlet and
phone line
•
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All Coinstar Centers are polled daily for transaction
data via our patented network
Fast, accurate, and convenient way to convert
coins to cash
Users can donate coin to selected national charities
at no cost to the users or financial institution with
the Coins That Count® program
How is a Transaction Processed?
Benefits to Your Branch
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Increases branch traffic and incremental revenue
Users are prompted to pour mixed coin into the intake
tray. Coins are counted at the rate of 600 per minute
and a running total of the coin mix is displayed
•
Maximizes uptime with patented coin cleaning
technology and network operations
Users receive a voucher at the end of the transaction,
which is redeemed at the teller line
•
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Protects your valuable profit with advanced security
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Consumers press the start button to activate the
easy-to-use on-screen interface, which prominently
displays your institution’s logo on the welcome screen
Users select English or Spanish option
Eliminates capital outlay
Provides turnkey approach that minimizes branch
involvement
Offers new value-added products as released
A predetermined processing fee is charged to
consumers at the Coinstar Center
Coinstar Center graphics and outer casings are available in a range of colors to help fit in to your financial institution’s environment.
For more information, contact FSI
Toll-Free at 800-992-4978
or visit www.supermarketbank.com
Product and Program Specifications
Networking
Service and Support
All Coinstar Centers are networked to our host system
to monitor performance and transaction activity.
Software upgrades are routinely downloaded through
the network to improve customer satisfaction and
machine performance. The network allows the machine
to automatically page a technician if there is a problem,
or notify Coinstar that the coin bins are getting full,
triggering a coin bin pickup.
Coinstar provides local field support to assist you in
making the service available to your consumers at
no cost to the financial institution. All issues requiring
trained support are routed directly to the technician
via the Coinstar network, and all replacement parts
and supplies are provided at no cost to you. Unlimited
free technical support is provided 24 hours a day by
Coinstar – simply pick up the white telephone located
inside the Coinstar machine and you will be connected
via Coinstar’s toll-free number. Timely pickup of your
coin is ensured by automatic notification at each
machine when bins are approaching full status.
Coin Cleaning and De-Jamming
The Coinstar Center is designed specifically for self-service
consumer coin. The patented multi-step cleaning process
ensures that the coin is cleaned, prior to reaching the
counting mechanism, making the units relatively trouble free.
The Coinstar Center automatically clears most coin jams,
while returning uncounted coins back to the user.
Coinstar Back Office Support
Coinstar provides both weekly and monthly customized
accounting reports to you that are machine-specific.
Both transaction and machine performance data are available
at the unit whenever needed. Our office support staff
deposits, via ACH, earned revenue share directly to your
designated account.
The Secure Voucher
The Coinstar voucher is a secure document that
is presented at the teller line by users to obtain cash
reimbursement or deposit the amounts in their
accounts. All voucher paper is inventory controlled
by Coinstar, which employs many patented security
features including bar coding, thermochromatic ink,
scalloped perforation patterning, fluorescent flakes, and
inverse value matching. Your customers’ transactions
are only as secure as the voucher and Coinstar provides
the highest degree of security in the industry.
Timeline
PHASE 1
PHASE 2
PHASE 3
Month
1
Marketing
Your success depends on marketing this new service to your
customers. Our recommended plan (timeline below) and
marketing materials are available to assist you in building
usage, volume, and revenue. In addition, Coinstar’s experts
are available to work with you to design impactful ways to
promote the Coinstar service within your branch locations.
Month
2
Month
3
Month
4
Month
5
Month
6
Intro
Feature In
The Branch
Build Consumer
Awareness
PHASE 4
Integration into
Ongoing Efforts
PHASE 5
Keep
Momentum
Following the Timeline provided will help organize and focus your marketing efforts.
About FSI
Financial Supermarkets, Inc. is a wholly-owned subsidiary
of Community Bank & Trust and has offices in Cornelia,
GA, Atlanta, Los Angeles, and Salt Lake City. FSI has
strategic alliance partnerships with the Food Marketing
Institute (FMI) in Washington, D.C., along with several
major financial institutions. FSI began licensing the
in-store banking concept in 1984 and has since become
the industry leader in full service supermarket banking.
About Coinstar, Inc.
Coinstar, Inc. (Nasdaq:CSTR) is a multi-national company
offering a range of 4th Wall™ solutions for the retailers’
front of store consisting of self-service coin counting,
electronic payment solutions, and entertainment services.
The company’s products and services can be found at
more than 44,000 retail locations including supermarkets,
drug stores, mass merchants, convenience stores, and
restaurants. For more information, visit www.coinstar.com.
Contact FSI for more information:
Financial Supermarkets, Inc.
P.O. Box 1900
Cornelia, GA 30351
Toll-Free 800-992-4978
www.supermarketbank.com
© 2005 Coinstar, Inc. Coinstar, Coinstar Center, Coins-to-Cash, Coins That Count, 4th Wall, and Coinstar logo are
trademarks of Coinstar, Inc. The FSI logo is a registered trademark of Financial Supermarkets, Inc.
2281.1005