SELF-SERVICE COIN COUNTING AND MORE The Coinstar® Center offers value-added products that attract customers and provide incremental sales and revenue to your financial institution. C O I N S TA R® T E C H N O L O G Y BROUGHT TO YOU BY FSI The Coinstar Center is Your One-Stop Source for Self-Service Coins-to-Cash and Prepaid Product Transactions. ® ™ Coin Counting Market The market for coin counting is huge with over $10 Billion in available coin in the economy. Consumers are looking for a fast, easy, and convenient way to convert their loose coin into cash. Founded in 1990, Coinstar, Inc. pioneered self-service consumer coin counting and has grown to a network of 12,000 kiosks throughout North America and the U.K. This year, Coinstar will process $2.1 Billion in coin, made from over 50 million consumer transactions. We are the leader in self-service coin counting and continue to bring new products to market to meet your customers’ needs. Program Details How Does the Program Work? Benefits to the Consumer • • Coinstar Centers are installed free of charge • • No rolling or wrapping of coins • Coinstar pays you revenue share based on total consumer coin processed Less time spent with the teller • Coinstar requires only a suitable power outlet and phone line • • All Coinstar Centers are polled daily for transaction data via our patented network Fast, accurate, and convenient way to convert coins to cash Users can donate coin to selected national charities at no cost to the users or financial institution with the Coins That Count® program How is a Transaction Processed? Benefits to Your Branch • • • • Increases branch traffic and incremental revenue Users are prompted to pour mixed coin into the intake tray. Coins are counted at the rate of 600 per minute and a running total of the coin mix is displayed • Maximizes uptime with patented coin cleaning technology and network operations Users receive a voucher at the end of the transaction, which is redeemed at the teller line • • Protects your valuable profit with advanced security • • • • Consumers press the start button to activate the easy-to-use on-screen interface, which prominently displays your institution’s logo on the welcome screen Users select English or Spanish option Eliminates capital outlay Provides turnkey approach that minimizes branch involvement Offers new value-added products as released A predetermined processing fee is charged to consumers at the Coinstar Center Coinstar Center graphics and outer casings are available in a range of colors to help fit in to your financial institution’s environment. For more information, contact FSI Toll-Free at 800-992-4978 or visit www.supermarketbank.com Product and Program Specifications Networking Service and Support All Coinstar Centers are networked to our host system to monitor performance and transaction activity. Software upgrades are routinely downloaded through the network to improve customer satisfaction and machine performance. The network allows the machine to automatically page a technician if there is a problem, or notify Coinstar that the coin bins are getting full, triggering a coin bin pickup. Coinstar provides local field support to assist you in making the service available to your consumers at no cost to the financial institution. All issues requiring trained support are routed directly to the technician via the Coinstar network, and all replacement parts and supplies are provided at no cost to you. Unlimited free technical support is provided 24 hours a day by Coinstar – simply pick up the white telephone located inside the Coinstar machine and you will be connected via Coinstar’s toll-free number. Timely pickup of your coin is ensured by automatic notification at each machine when bins are approaching full status. Coin Cleaning and De-Jamming The Coinstar Center is designed specifically for self-service consumer coin. The patented multi-step cleaning process ensures that the coin is cleaned, prior to reaching the counting mechanism, making the units relatively trouble free. The Coinstar Center automatically clears most coin jams, while returning uncounted coins back to the user. Coinstar Back Office Support Coinstar provides both weekly and monthly customized accounting reports to you that are machine-specific. Both transaction and machine performance data are available at the unit whenever needed. Our office support staff deposits, via ACH, earned revenue share directly to your designated account. The Secure Voucher The Coinstar voucher is a secure document that is presented at the teller line by users to obtain cash reimbursement or deposit the amounts in their accounts. All voucher paper is inventory controlled by Coinstar, which employs many patented security features including bar coding, thermochromatic ink, scalloped perforation patterning, fluorescent flakes, and inverse value matching. Your customers’ transactions are only as secure as the voucher and Coinstar provides the highest degree of security in the industry. Timeline PHASE 1 PHASE 2 PHASE 3 Month 1 Marketing Your success depends on marketing this new service to your customers. Our recommended plan (timeline below) and marketing materials are available to assist you in building usage, volume, and revenue. In addition, Coinstar’s experts are available to work with you to design impactful ways to promote the Coinstar service within your branch locations. Month 2 Month 3 Month 4 Month 5 Month 6 Intro Feature In The Branch Build Consumer Awareness PHASE 4 Integration into Ongoing Efforts PHASE 5 Keep Momentum Following the Timeline provided will help organize and focus your marketing efforts. About FSI Financial Supermarkets, Inc. is a wholly-owned subsidiary of Community Bank & Trust and has offices in Cornelia, GA, Atlanta, Los Angeles, and Salt Lake City. FSI has strategic alliance partnerships with the Food Marketing Institute (FMI) in Washington, D.C., along with several major financial institutions. FSI began licensing the in-store banking concept in 1984 and has since become the industry leader in full service supermarket banking. About Coinstar, Inc. Coinstar, Inc. (Nasdaq:CSTR) is a multi-national company offering a range of 4th Wall™ solutions for the retailers’ front of store consisting of self-service coin counting, electronic payment solutions, and entertainment services. The company’s products and services can be found at more than 44,000 retail locations including supermarkets, drug stores, mass merchants, convenience stores, and restaurants. For more information, visit www.coinstar.com. Contact FSI for more information: Financial Supermarkets, Inc. P.O. Box 1900 Cornelia, GA 30351 Toll-Free 800-992-4978 www.supermarketbank.com © 2005 Coinstar, Inc. Coinstar, Coinstar Center, Coins-to-Cash, Coins That Count, 4th Wall, and Coinstar logo are trademarks of Coinstar, Inc. The FSI logo is a registered trademark of Financial Supermarkets, Inc. 2281.1005
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