Coinstar ® offers turnkey products that attract and retain customers, increase branch traffic and deposits, and provide hassle free service. coinstar.com Coinstar®... The right investment for your business. And you can take that to the bank. Coin Counting Opportunity The coin counting market is huge, with over $10 billion in coin available in the United States. Consumers are looking for a fast, easy, and convenient way to convert their loose coin into cash. Why Choose Coinstar? Founded in 1991, Coinstar, Inc. pioneered self-service consumer coin counting and has grown to a network of more than 20,200 kiosks worldwide. Leveraging our patented technology and broad product offerings, Coinstar processes in excess of $3 billion in coin each year. We are the industry leader and continue to innovate to meet customer needs. Coinstar products and services are positioned to help Financial Institutions strengthen existing customer loyalty, increase deposits, and attract and retain new branch traffic. Program Details How Does the Program Work? How is a Transaction Processed? • Coinstar Centers® are installed free of charge • Cost is variable based on the total coin volume processed • All Coinstar Centers are polled daily for transaction data via our patented network • Requires only a power outlet and telephone line • Graphics can be customized • User selects an English or Spanish/French option • User is prompted to pour mixed coin into the intake tray; as coins are counted, a running total of the coin mix is displayed • User chooses how to receive the value of their coin: - Voucher to redeem with teller for either cash back or deposit - Stored value product - Donate to a charity Enhances Your Customers’ Experience • • • • No counting, rolling or wrapping of coins Less time waiting for a teller Fast, accurate and convenient way to convert coins to cash Fun and rewarding user experience Benefits to Your Branches • Eliminates capital outlay • Minimizes branch involvement and cost through turnkey service • Increases branch traffic, deposits and cross-sale opportunities • No need to validate customer-rolled coins • Maximizes uptime with patented coin cleaning technology and network operations • Offers stored value products for incremental revenue Coinstar®... 98% uptime and 24/7 support. You can’t say that about every coin counting machine. Products, Programs, Support, Specifications Coinstar Network Service and Support All Coinstar Centers are networked to our host system to monitor performance and transaction activity. Software upgrades are routinely downloaded through the network to improve customer satisfaction and machine performance. The network allows the machine to automatically page a technician if there is a problem, or notify Coinstar that the coin bins are getting full, triggering a coin bin pickup. Coinstar service includes local field support to assist financial institutions in making the service available to branch customers. All issues requiring trained support are routed directly to the technician via the Coinstar network, and all replacement parts and supplies are provided at no cost. Unlimited free technical support is provided 7 days a week by Coinstar – simply pick up the white telephone located inside the Coinstar machine and you will be connected via Coinstar’s toll-free number. Coin Cleaning and De-Jamming The Coinstar Center is designed specifically for self-service consumer coin. The patented multi-step cleaning process ensures that the coin is cleaned prior to reaching the counting mechanism, making the units practically trouble free. The Coinstar Center automatically clears most coin jams, while returning uncounted coins to the user. Secure Voucher Coinstar provides the highest degree of voucher security in the industry. The Coinstar voucher is a secure document that is presented to the teller by users to obtain cash reimbursement or deposit the amount to their account. All voucher paper is inventory controlled by Coinstar, which employs many patented security features including barcoding, thermochromatic ink, scalloped perforation patterning, fluorescent flakes, and inverse value matching. Marketing Timeline PHASE 1 PHASE 2 Month 1 Month 2 Month 3 Coin pickup and processing service is fully turnkey. Timely pickup of your coin is ensured by automatic notification at each machine when bins are approaching full status. Coinstar Back Office Support Coinstar provides both weekly and monthly accounting reports that are machine-specific. Both transaction and machine performance data are available at the unit whenever needed. Our office support staff settles, via ACH, directly to the financial institution’s designated account. Marketing Success depends on marketing this new service to your customers. Our recommended plan (timeline below) and marketing materials are available to assist financial institutions in building usage. In addition, Coinstar’s team is available to help design impactful ways to promote the Coinstar service within branch locations. Month 4 Communication Planning Month 6 ‘Coming Soon’ Consumer Mktg PHASE 3 Build Consumer Awareness PHASE 4 Integration Into Ongoing Branch Mktg Efforts PHASE 5 Month 5 Coinstar Center Installed Increase Mktg & Awareness Momentum Coinstar®... Our kiosk is one of the great turnkey solutions. A platform to boost your bottom line. Madison Machine Specifications 36” Footprint Sq. Ft: 7.3 Products: 20” Coin Counting Coin to Stored Value Card reload Coin to eGift Cards Coin Charity Donation 74.75” Service Program: 2 Bins $8K+ capacity Coinstar full service Parts and maintenance included Variance management Accounting reporting Networked Video advertising display (4C) 65 db rating 54.75” 36” Color: Black Graphics: 54.75” Customizable poster Optional kiosk wrap 43.25” Contact Information Kim Raines (770) 507-1688 Sales (866) 738-4158 Main (800) 928-CASH [email protected] 1800 114th Ave SE Bellevue, WA 98004 coinstar.com © 2012 Coinstar, Inc. All Rights Reserved. Coinstar, Coinstar Center and Coins in. More Out. are trademarks of Coinstar, Inc. 5922.0912 29.5”
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