New Voice Mail
It’s more than an answering service – it’s your personal
assistant! Voice Mail answers your calls and takes messages
without taking up space. Your messages are passwordprotected, but accessible – you can retrieve them by phone
anywhere in the world! Feel free to live your life! Voice Mail
will take care of your phone.
To Access Your Voice Mail
In Thunder Bay, dial 626-9999 to access your voice mail-box,
from either your cellular phone or your landline. From your
HSPA cellular phone, simply hold down the “1” key while
anywhere on the Tbaytel wireless network.
When outside of Thunder Bay or outside of the Tbaytel
wireless network dial 1-888-847-0936 Toll Free from either
your cellular phone or a landline anywhere in North America.*
How To Get Started
Change Your Password
Change your personal password
from any touch tone phone:
From the Main Menu, press “4” to
Change Your Personal Options
Feature
Press “2” to manage your password
Voice Mail
Voice Mail
Plus
Personal Greeting
10 min
10 min
Press “1” to change your password
Personal Greeting When Phone Busy
10 min
10 min
When prompted, enter your new 4–19 digit password
Extended Absence Greeting (EAG)
10 min
10 min
User Programmed EAG Schedule
Yes
Yes
Messages
25
35
3 min
5 min
Change Your Greeting
Change your personal greeting
from any touch tone dialing phone:
Message Length
# Bypass Message
Yes
Yes
From the Main Menu, press “4” to
Change Your Personal Options
Maximum Future Delivery Messages
10
20
Future Delivery Up to Days
60
60
Days Unheard Message Kept
10
30
Days Message Can Be Saved
10
30
Distribution List
2
2
Outcalling Schedules Allowed
1
1
Message Wait
Yes
Yes
Reply To Message
Yes
Yes
Press “1” for Personal Greeting
Press “2” to Record a Personal Greeting
Record your greeting, press “#” when complete
You will be asked to enter your temporary password,
which is your 10-digit telephone number.
To accept, press “#”
Once entered,
you will hear a welcome message
To erase and re-record, press “*”
To replay the welcome message, press “11”
Retrieve Messages
Send A Message
Yes
Yes
Forward Copy Of Message
Yes
Yes
From your Phone:
Tag Message Private
Yes
Yes
You will be answered by your recorded name
Tag Message Urgent
Yes
Yes
When prompted, enter your password
Tag Message For Request Confirmation
Yes
Yes
To finish entering your password, press “#”
The system will tell you how
many new messages are waiting
Turn Auto Play On/Off
Yes
Yes
To cancel, press “*”
Follow the prompts to retrieve your messages
Review Deleted Messages
Yes
Yes
Listen to Future Delivery Messages Sent
Yes
Yes
Re-enter your new password to confirm it
From Another Phone with Voice Mail:
Press # when finished
When prompted to enter a password, press “*” to signify
that you want to access a different mailbox. Enter your10
digit telephone number. For example, 807-684-XXXX.
To continue, press “#”
You will now be asked to enter your new password
and record your name
Passwords must be between 4 - 19 digits in length
To cancel, press “*”
Say your name when prompted,
then press “#”
To replay, press “1”
Follow the prompts to retrieve your messages.
Your name as recorded will be played back to you
From a Phone Without Voice Mail:
To continue, press “#”
When prompted to acknowledge your mailbox, enter your
10 digit telephone number. For example, 807-684-XXXX.
If you would like to re-record your name, press “*”
Your new mailbox has been successfully set up!
You will be able to access all future Voice Mail
messages through this mailbox.
Voice Mail can:
• Answer your phone in your own recorded message
when you are unavailable or a standard greeting.
• Receive calls 24 hours a day, 7 days a week.
• Store 25 messages for up to 10 days or with Voice Mail
Plus you can store 35 messages up to 30 days.
Follow the prompts to retrieve your messages.
• Allow you to recall messages from tone dialing phones
all over the world.
* Voicemail uses airtime minutes and applicable long distance
and airtime changes may apply.
• Let you leave voice memos to yourself, your family or
your business.
08/12
Voice Mail Instructions
MAIN MENU
CALL 626-9999
or 1-888-847-0936
REVIEW
MESSAGE(S)
1
Hear Message
LEAVE A
MESSAGE
FOR OTHER
MAILBOX(S)
2
Record Your Message
3
CHANGE
YOUR
PERSONAL
OPTIONS
4
*
Change the length
of ring time before
Voice Mail picks
up incoming calls.
Contact Tbaytel
Customer Care
at 623-4400 or
1-800-264-9501.
7
Save
9
8
Pause
*
1
Reply To Msg. 4
Delete
11
Forward Copy Of Msg. 6
Hear Envelope Info.
Accept Recording #
#
Enter The Address
For Your Message
Review Recording 1
1
Erase & Re-Record
Cancel Your
Recording
*
To Append To The
Message 2
Listen to Old Message(s) ”Saved” 1
Manage Your 1
Personal Greeting
Manage Your
Distribution List(s) 3
*
Review Deleted Messages
2
Listen To Your Greeting 1
Re-Record Your Personal Greeting 2
Listen to Future
Delivery Messages
*
3 Go Back To Main Menu
Play Standard Greeting With Your Name 4
Play Standard Greeting With Your Number
*
Change Your Password 1
Skip Password 2
5
Review Dist. List 1
Return To Previous Menu
Know The Personal Dist. Lists You Have
5
Delete Dist. List 3
Return To The Personal Option Menu
*
Manage Message Wait Notification by phone 1
Change The Phone Number You Want To Be 4
Notified At (Only available when notification enabled)
8
(Only available when notification enabled)
Return To Previous Menu
1
To Send The Message
#
Mark The Message Urgent
1
Mark The Message Private
2
Mark Return Receipt
3
Setup Future Delivery
4
Reset Delivery Options
5
Add More Addresses
6
Return To Previous Menu
*
*
Extended Absence Greeting
Control Date
& Time Playback
*
Modify Dist. List 4
Create A Dist. List 2
Manage Message
Playback Options 8
Skip Message #
Play Standard Greeting Which Will 6
Not Disclose Your Name Or Number
Delete Your Greeting 3
Manage MWN ScheduleCancel
*
Cancel Msg. Playback
To End
#
Addressing
Manage Other Greetings 6
Manage Message
Wait Notification 7
8
Skip Message #
Save 9
7
To Cancel
The Address
(only available during same working session)
Go Back To Main Menu
Glossary
of Terms
Delete
Hear Envelope Info.
Pause Your
Recording
Record Your Name 4
Length of
Ring Time
Forward 10 Sec. 3
Fwd To End Msg. 33
Replay Msg.
End Your
Recording
Manage Your Password 2
EXIT
1
Rewind To Beginning 11
Skip Back
After Review
LISTEN TO
OTHER
MESSAGES
Only if you
have saved,
deleted, or
future delivery
messages to
listen to
Rewind 10 Sec.
During Message Review
Personal Greeting When Phone Is Busy
7
Return To Previous Menu
*
1
To Be Notified 24x7 1
To Be Notified During Working Hours 4
To Enter A New Shedule 8
*
Control Sender 2 Control Message
Information Playback
Auto Play
3
Go Back To Personal
Option Menu
Record Your Extended
Absence Greeting 2
Activate For The Rest
Of Day 1
Activate Indefinite 2
Activate For Designated
Interval 3
Cancel
*
(#) Key: The ‘pound’ key is located below the digit
(9) key on your phone key pad.
Mailbox Number: This is your 10-digit phone
number.
Personal Password: This can be a series of
numbers or letters from 4 to 19 digits in length.
(*) Key: The ‘star’ key is located below the digit (7)
key on your phone key pad.
Temporary Password: This is your 10-digit
phone number.
System Administrator:
This is Tbaytel; your service provider.
*
08/12