DATAVAIL | SUCCESS STORY “Kapost got us out of email hell.” -Robin Caputo How Robin Revamped Datavail’s Content Process with Kapost Datavail was successfully utilizing content in its marketing campaigns, but the process was cumbersome. As expectations for greater revenue growth required more campaigns and more content, that increased volume required a different way to manage the development, management, and tracking of content. “We were constantly trying to keep up in email with every piece of content we were working on, where it was in the process, what was needed to move it forward. It was chaos and we had to have two hour weekly planning meetings just to sync up on what we were doing,” Robin reflects. Their team needed a process that could tackle collaboration, production, distribution, and deadlines in one place. They turned to Kapost. • Industry: Information Technology and Services • Employees: 450 • Headquarters: Colorado, USA Immediately, the Datavail team, with eight contributors (including agencies), had visibility into what each of the other team members was Kapost.com | 1155 Canyon Blvd. Boulder, CO 80302 | 720-446-9085 working on. Not only that, but there were clear workflow steps for each content type and campaign, streamlining and clarifying production processes. The Kapost editorial calendar allowed the team to see, holistically, up coming deadlines, projects, and tasks, which also allowed the team to better prioritize day-to-day activities. More time for planning. Sometimes, marketers get bogged down in production. DatAvail has freed up time for marketing planning, which will pay dividends in analytics down the road. Within five weeks of introducing Kapost, Robin’s team drastically reduced production time, met more deadlines, reduced “one-off” content, and established a process to better plan future content campaigns. Challenges • More, more, more. Past success of campaigns contributing to the company’s growth required exponentially more campaigns and content to engage prospects and create demand. • Limited visibility. Departments were siloed and efforts weren’t prioritized visibly, creating bottlenecks in the critical path for campaigns and content. • Missed deadlines, and disrupted workflows. The team was in content creation chaos. Results In one month, Robin re-defined what creating content feels like within Datavail. No longer is it chaotic. It’s built into a process, and within a platform that contains each moving piece. The successes are quantifiable and tangible. • Increased time for planning. Because the team is less focused on dealing with chaos and communication, they can spend more time planning ahead and thinking through campaigns. Cut Meetings Time in Half • Cut “meetings” time in half. • 8 team members on Kapost • 18 campaigns • 200 completed content pieces “My team begged for Kapost; they said: this is what we want for Christmas.” —Robin Caputo [email protected] 303 570-4121
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