for us, it’s
just another
day at your
office.
Textile & Carpet Care
MILLICARE
TOTAL
CARE
our name
We offer Total Care for your space and, in turn,
for your well-being.
It starts with caring for your carpet and textiles, which shows how much
you care about your employees and their productivity as well as your visitors
and their comfort.
We care for the environment with products and a method that improve Indoor Air Quality and reduce water
consumption and your carbon footprint. We care about you professionally by saving you time through
customized service plans for your entire space provided for by our franchise network. You work healthier
and live healthier, and the planet is a better place because of it. We can bring that same quality of care and
service to you wherever you are. MilliCare takes caring for your carpet and textiles off your to-do list,
which means that you get to skip right to the part where you get to lean back, put your hands behind your
head, and be a hero for keeping a beautifully cleaned space.
2
1
To our competitors, ‘clean’ means your carpet and textiles
don’t look dirty. At MilliCare, clean is our way of life.
We pride ourselves on cleaning carpet and textiles with an
attention to detail and a proprietary methodology that leaves
them cleaner for longer.
MilliCare Clean means you’re refreshed.
Alert.
Happier.
Undistracted.
You feel Alive, which is exactly the way we think everyone should live.
2
MilliCare lets you work clean, breathe clean and live clean
by caring for your space, your employees and your planet
with exceptionally effective, environmentally-sound products
and cleaning methods. We help your carpet and textiles deliver
on their performance promise. Because our care applies to
everything we do for you, we’re the responsible choice
on every level.
VISIT MILLICARE.COM WHEN those stains become pains
3
preferred by client
simple.
why do you say
care when
everyone else
says
maintenance?
4
Maintenance suggests
only meeting expectations.
MilliCare exceeds
expectations by going
beyond cleaning and
maintaining to truly caring
for your people, your
places, and your planet.
We can care for your carpet and textiles from the moment
they’re installed through the time you part with them
(which we hope is a ways away). The sooner you begin
caring for your investments the longer they’ll last. It’s
that simple. We know what a difference cared for work
surroundings make – after all, we work in offices too.
That’s why we take the meaning of clean beyond just
maintaining your carpet and textiles.
For MilliCare, ‘clean’ means clean breathing, clean working,
clean living and just feeling clean.
We know you don’t just
work in your workspace,
you live there too.
It may not be your home,
but you sure do a lot of living there.
call 1.888.88m.care when maintenance is no longer enough
5
Total Care ISN’T JUST A CONCEPT
– IT’S OUR PROMISE
MilliCare’s idea of clean goes far beyond spotless,
Care for whatever carpet or textiles you have. Care for yourself,
the planet. Care for shrinking your to-do-list. Care for your
the life of your investment. Care about cleaning method.
Care about relieving burdens. Care for your time constraints.
is consultative. Care is leadership. Care for harnessing the
satisfaction. Care about customer satisfaction. Care for your
of your work culture. Care for healthy life. Care about the
Care about security. Care about reliability. Care for the work
quality. Care for consistency. Care to breathe easy. Care
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Care For People. Place. Planet.
dirt-free carpet and textiles.
your employees and guests. Care for the environment and
budget. Care about providing choice. Care for extending
Care for your community. Care for employee satisfaction.
Care is feeling alive. Care for products. Care
human potential. Care for management
quality of life. Care for the diverse needs
day-to-day. Care for your space and staff.
life. Care about convenience. Care for
for relationships. Care has a following.
7
Today,
responsibility means
getting the most of
the most
for the least.
Can millicare lift
the responsibility
of cleaning off
my shoulders and
still make me
look like a hero?
Care is about responsibility.
yes.
You’ve already made a good decision
by choosing the best performing
carpet for your budget, but the
true test of responsibility is caring
for your carpet and textiles
throughout their usable lives.
You can turn a great choice into the best
possible choice by extending the life of your
investments for up to seven years with a
Total Care plan from MilliCare. We know
that our customers will be celebrated for
their responsible choices five years from
now when their investments still look great
Make a name for yourself. Become a workplace legend.
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Fitting your budget
= Responsibility to your company
Improved indoor air quality
= Responsibility for the health
of your employees and guests
Cleaner, fresher spaces = Responsibility for your employees’ morale
Water and energy
savings
= Responsibility for the health of the planet
Act responsibly without sacrificing your time (late nights)
or budget (as if there’s any to spare!).
We help our customers
make responsible choices.
Whether it’s a senior living administrator who needs
spotless carpet, an office-building manager who
wants to breathe new life into old textiles, a hotel
facilities manager who needs impeccably clean
rooms, or a university that wants better air quality
for students and professors.
MilliCare can make anyone into a money-saving, time-rich,
planet-healing hero.
call 1.888.88m.care when you need a trusted partner
9
Of course it is!
is it possible
to care for
my carpet and
textiles and
care for the
planet?
MilliCare uses fewer
resources and safer
products to keep carpet
and textiles looking and
feeling their best for longer.
Everyone talks green.
We teach it.
We innovate it.
We expand it.
MilliCare is constantly
finding ways to make
spaces cleaner while
making the world a better,
healthier place to live.
MilliCare’s research and development
department is continuously improving our tools
and methodology, the results of which can
be seen in our exhaustive list of awards and
certifications. By using 99.5% less water and
far less energy, MilliCare turns caring for your
carpet and textiles as well as caring for your
planet into one easy decision.
Think of it as your
facility and planet care plan.
A clean work environment
sends a clear message to your
employees and customers.
It says you care about their health,
their comfort and the company itself.
It also reflects good business sense,
since maintaining clean carpets and
textiles will save you money in the long
run. You’ll extend the life of your carpet,
minimize employee sick days through
improved Indoor Air Quality, and increase
productivity by leaving a cleaner, livelier
workspace.
You work healthier
and live healthier,
and the planet is a healthier
place as a result.
call us at 1.888.886.2273 to create a custom care package for you
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80%
use
sustainable
materials
When you consider your
company’s environmental impact,
carpet and textile cleaning may
not be your first thought.
Here are a few facts that may
make you reconsider:
After all, MilliCare was designed with both you
and your environment in mind.
CERTIFICATIONS
MilliCare meets the California Code for low VOCs and can contribute to
a maximum number of LEED points in categories impacted by a textile
and carpet care service provider.
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99.5%
water savings
You invested in a
sustainable product.
Now maintain those
products in
a sustainable way.
Less Water.
Lower Water Bill.
Nearly 80% of American
businesses use
sustainable materials.
MilliCare’s dry-centered method
uses 99.5% less water and keeps
utility costs at a minimum.
What these businesses may not know is that
maintaining these materials has a far greater
impact on the environment than the materials
themselves.
Water-based cleaning systems may not only
damage carpet fibers, they also run up your
water bill, adding to the expense of keeping
your workspace clean.
Helping you conserve natural resources and
extend the life of your carpet and textiles.
Hot water extraction methods use 319%
more energy to clean the same square
footage as MilliCare. That translates into
77% higher emissions.*
99%
pollutants
gone*
MilliCare will
help keep your air
free of the things you
don’t want to breathe.
MilliCare’s dry, safe cleaning system
goes deep inside your carpet to remove
dirt and up to 99% of pollutants and harmful
VOCs (Volatile Organic Compounds)
when used with a properly functioning
HVAC system.
* Sources:
1. Indoor Air - 2002 Study performed for Milliken Chemical by
Air Quality Sciences, Atlanta, GA.
2. Indoor Air - An integrated approach, study performed for Milliken
Chemical by Air Quality Sciences, Atlanta, GA.
3. Indoor Air - An integrated approach, study performed for Milliken
Chemical by Air Quality Sciences, Atlanta, GA. Plate count and
species analysis performed by Pathogen Control Associates, Inc.
(Pathcon), Norcross, GA.
Want to know
more?
Visit our website
millicare.com
* Source: Energy Study and Statistics for Carpet Cleaning. Lu, Di, M.
Overcash and Matthews Realff. Any Commercial Pile Carpet, contents
of use phase gate to gate life cycle inventory summary. 8.26.2007
visit millicare.com for A healthier workplace and planet
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How is it that
millicare
cares for my
carpet
so well?
While we have many tools at our disposal, our
proprietary dry system is the best way to keep your
carpet clean, and protect your investment. And since
our process is dry-centered, you can get back to
work in minutes, not hours.
Here’s how we clean:
1. 2. 3. 4. Your carpet is prepared with the appropriate pre-mist spray.
MilliCare’s proprietary dry polymer is applied to your carpet.
Dry polymer is worked into your carpet.
Polymer and soil are retrieved.
All of our equipment is easily transportable, so you won’t need to
worry about propped doors and strung hoses compromising your
building’s security.
New Nylon 6.6 fibers
before any cleaning
Why dry?
MilliCare’s dry polymer system leaves your
fibers clean and strong. Other systems leave
water and soap residue behind, cause rapid
re-soiling, and leave your carpet susceptible to
mold and bacteria growth. After all, the water
left over from a cleaning is filled with what
made your carpet dirty in the first place.
ALL THE responsible
WAYS WE extend
the life of your
carpet and textiles:
MilliCare’s dry-centered system uses a variety
of proven methods to keep your whole space
looking great.
1. Carpet Care • MilliCare’s proprietary dry
carpet cleaning system is the most efficient way
to remove dirt, extend the life of your carpet,
and improve the air around you.
Wet Extraction cleaning
builds a detergent residue
we can clean
Whatever carpet or textiles
you have.
2. Textile Care • You know how important it is to
clean your carpet regularly, but did you know that
MilliCare’s textile cleaning system will make your
upholstered seating and panel fabrics look and
feel better longer?
3. Spot Care Removal • MilliCare’s proprietary
process thoroughly removes almost any stain in
your carpet or textiles and makes sure that it
doesn’t reappear.
Spin Bonnet cleaning
builds a detergent residue
4. Fiber Protection • MilliCare’s Fiber Protector
combines two advanced surface guards to protect
against soil and water-based spots while keeping
stains from bonding to your carpet and textile fibers.
5. Air Care (Odor Neutralizer) • Not just a typical
odor mask, MilliCare’s Odor Neutralizer seeks out
odors, wherever they’re hiding, and destroys them
on a molecular level.
1. Premist
2. Dry Polymer
3. Work it in
4. Clean it up
MilliCare’s Process leaves
fibers smooth and clean
6. Entry Protection • Up to 80% of the dust, dirt,
and grime in your building is tracked in from the
outside. MilliCare’s Walkoff™ entry mat system is
specially designed to trap and hold dirt before it
reaches your carpet.
VISIT millicare.com WHEN those stains become pains
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Here’s how we care
for textiles:
1. An atomized mixture of air and
solution is injected into your fabric.
The mixture creates tiny droplets
that act as scrubbers to clean the
individual fibers.
air
air
air
2. Remove the solution, which
removes any dirt, allergens, and
stains,resulting in cleaner textiles
and quicker dry times.
if my furniture
is that dirty
Shouldn’t
I just
replace it?
air
air
For a fraction of the
price to replace your
furniture, you can
make it look and feel
new again.
Our specialized
equipment is used to
clean your textiles deep
below the surface.
The solution is extracted
as it cleans, maximizing
productivity.
Want to know more?
Visit our website millicare.com
and get all the charts, facts and
figures behind the science.
no.
If you clean it first, you get new furniture
without paying for it! By having your textiles
cleaned, not only will they look better, but
they’ll last a lot longer too.
That’s being responsible. And at just dollars a chair, you can really sit easy.
Do your chairs seem dingy and worn? Often times, seating, panel
fabrics, and other textiles you thought were beyond saving just need
a good dose of MilliCare.
Properly caring for your textiles lets you give your employees and
clients a clean working environment. Textiles - upholstery, panel
fabric in office cubicles, and draperies - touch people’s skin every
day. By keeping them MilliCare clean, you’re maintaining a fresher
working environment all the way around.
16
visit millicare.com when those chairs and panels seem dingy
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Schools? Yes.
Clean Living. Clean Learning.
Hotels? Check.
Clean Living. Clean Sleeping.
Offices? Duh.
Clean Working. Easy Breathing.
absolutely.
Airports?
On our way.
Clean Flying. Clean Relaxing.
Senior Living?
Already there.
Clean Living. Clean Caring.
We can clean carpet and textiles in any kind of space,
whenever you need us.
Can millicare
clean my space
on my terms?
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You can rest assured that not only will we provide
care beyond compare for your carpet and textiles,
we will also make ourselves available when you
need us – whatever the situation. We’ve seen it
all, from paint spills to iguana droppings. Moreover,
because we anticipate how spaces will change in
coming years, you can count on MilliCare to be a
trusted long-term partner.
When you partner with MilliCare, you know you’ll
get exceptional care wherever you start or end
your day - with MilliCare’s suite of environmentally
friendly products and backed by Milliken & Company
world-renowned R&D.
MilliCare makes it easy
to extend the life of your
carpet and textiles by offering
a Total Care program.
call 1.888.88m.care for your Total Care program
19
For a complete list of all our
domestic and international
locations visit:
what’s better?
millicare.com
A local business whose
employees know your
name, or an international
company with cutting
edge products backed by
state-of-the-art R&D?
both.
We call it our Network of Knowledge.
Office by office,
floor by floor,
and workspace
by workspace,
we build
relationships
from the ground
up – literally.
20
Your local MilliCare providers will never just
show up with a bunch of machines and start
cleaning your space on autopilot.
There is no one-size-fits-all solution.
We appreciate your organization’s unique
needs and eccentricities.
Our franchise partners are trained consultants
who invest their time learning about your business
and work culture, building a comprehensive understanding of how you live in and use your workspace.
Your Total Care package includes
technicians’ targeting those areas of your space that
need the most attention, so you can rest assured that
your entire space will always look and feel cared for.
Last-minute calls are welcome
because we know that your unique needs include
dealing with the unexpected.
All of this together with MilliCare’s stateof-the-art R&D, environmentally friendly
product line, and superior cleaning methods
is what we call Total Care.
call 1.888.886.2273 when you need the personal attention of a neighborhood business – and the experience of an international company
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Growing?
We can grow with you.
How does
Millicare offer
superior care,
everywhere?
together.
Anywhere through the
MilliCare Network. With our
franchise partners, we offer
Total Care from space to
space, city to city, and region
to region.
Expanding?
We’re already there.
Like the care we provide?
Well, you’ll never have to
go without it.
MilliCare offers a state-of-the-art system for cleaning any
facility, delivered by our well-trained, reliable franchise partners
who provide exceptional consultation and project management
no matter where you move or how much you grow.
Our franchise partners consult with you to create customized
care plan for cleaning your entire space. Best of all, they are
able to manage your account anywhere – locally, regionally,
or nationally – saving you time.
MilliCare provides the MilliCare Network,
ensuring industry-leading research and
development, superior cleaning products and
methodology, care for the environment, and the
highest standards in consultative training for our
franchise partners.
22
Our franchise partners deliver you tailor-made
service plans, account management, project
management, and customer care.
call 1.888.88m.care when you need Total Care
23
clean means we
Make your carpet or textiles
purchase last for a long,
long time. With MilliCare,
caring for carpet and textiles
is just the beginnning.
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GSA Contract GS-29F - 0009L, SIN 712-6 Asset Maintenance
Contract Holder - Commercial Marketing Associates.
25
Brochure design by The Moderns. Photography by Gregory Campbell, excluding inside front cover, pages 8, 10, 22 and 24.
FOR US, IT’S
JUST ANOTHER
DAY
AT YOUR
OFFICE.
1300 Brownwood Avenue • LaGrange, GA 30240 • 888.88m.Care (1.888.886.2273) • millicare.com
MilliCare is a registered service mark of Sylvan Chemicals Co., Inc.
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chlorine free, designated Ancient Forest Friendly™, and manufactured with biogas energy, wind power,
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