TRANSFORMING THE WORLD
THROUGH INNOVATION,
INSPIRATION, AND LEADERSHIP
2015 WORLD CONFERENCE ON QUALITY AND IMPROVEMENT
May 4 – 6, 2015 | Nashville, TN
Preliminary Program
Register today at asq.org/2015wcqi.
The Global Voice of Quality
TM
GENERAL AND HOTEL INFORMATION
Whether or not it is under the official title of “quality,” everyone can use quality methodologies
and tools to help improve some element of their career, organization, and life. The most
successful are those who have found ways to establish, transform, and sustain work
environments in which innovation is fostered, leadership is shared, and all are aligned to a
common vision. Discover how you can use these tools to transform your world to help reach
your goals and ensure success at the 2015 World Conference on Quality and Improvement.
Conference and Hotel Location
Third-Party Reservations: It has been
brought to our attention that third-party
agencies have been contacting conference
attendees and exhibitors asking them to
book a hotel room through them. Please
DO NOT book with these agencies, as they
require you to prepay, but your reservation
is not guaranteed. ASQ and the Gaylord
Opryland cannot reimburse you for
reservations made through these companies.
Gaylord Opryland Resort
& Convention Center
2800 Opryland Drive
Nashville, TN 37214
Phone: 615-889-1000
gaylordopryland.com
Reservations
Phone: 877-491-7397
Online: https://aws.passkey.com/
event/11711243/owner/760/home
Group Name: ASQ World Conference
Cutoff Date: Reservations must be made
by Wednesday, April 8, 2015.
International Travelers Visa
Information
For international attendees who may
require a visa, we suggest you visit
travel.state.gov/visa/visa_1750.html for
information, guidelines, and forms. Keep in
mind some visa applications can take up to
three months to process.
Visit asq.org/2015wcqi for more travel and
attendee information.
2015 World Conference Highlights
• Gain new knowledge from more than 100 sessions, workshops, additional training,
and certification opportunities.
• Get inspiration from expert keynote speakers and other companies worldwide that
successfully use quality in the International Team Excellence Award Process/Quality
Impact Sessions.
• Connect with other people passionate about quality during networking opportunities.
• SAVE with early-bird discounts available through March 13, 2015!
PRICING
Early-Bird
(Ends March 13, 2015)
Regular
(Starts March 14, 2015)
One-Day
ASQ Member:
$995
$1,095
$595
Nonmember:
$1,195
$1,295
$695
Group (3+)
$895
$895
Register today at
asq.org/2015wcqi
2
EVENTS AND NETWORKING OPPORTUNITIES
The 2015 conference offers multiple networking opportunities for you
to connect with other attendees, sponsors, and exhibitors during daily
refreshment and meal breaks, as well as the following events:
ASQ Annual Business Meeting
Sunday, May 3 | 5:00 p.m. – 6:30 p.m.
Exhibit Hall Extravaganza
Tuesday, May 5 | 2:15 p.m. – 3:45 p.m.
Get an update on the latest information
about the incoming officers and a special
presentation on the State of the Society.
Come visit the exhibit hall one last time and
enjoy fun games, prize drawings, and relax
with other conference attendees.
Conference Opening Reception
Sunday, May 3 | 6:30 p.m. – 8:30 p.m.
Networking Reception
(Ticket Required)
Tuesday, May 5 | 7:00 p.m. – 9:30 p.m.
Visit the exhibit hall and connect with the
wide variety of exhibitors, and enjoy hors
d’oeuvres and a cash bar.
Conference Kickoff
Monday, May 4 | 10:00 a.m. – 11:15 a.m.
Each paid conference registration includes
one ticket to attend this fun reception.
Enjoy appetizers, cash bar, and music
entertainment. Additional tickets are
available for purchase.
Kick off the first official day of the conference
by catching up with new or old friends and
participate in interactive activities in the ASQ
Center and with exhibitors.
Let us take you out on the town!
Complimentary transportation sponsored by
Shuttles will run Monday, May 4, 6 p.m.-11 p.m.
Please indicate your interest in the shuttle when registering
for the conference (for planning purposes only).
Once in Nashville, reserve your shuttle seat at the on-site information desk.
asq.org/2015wcqi
3
OVERVIEW SCHEDULE
(Subject to Change)
Monday, May 4
8:00 a.m. –
9:45 a.m.
10:00 a.m. –
10:30 p.m.
11:15 a.m. –
12:15 p.m.
LinkedIn: The
Whys and
Hows
4
10:00 a.m. –
11:15 a.m.
Lunch in Exhibit Hall (Ticket Required)
Quality
Impact/Live
Team Case
Studies
Conference Kickoff
With Sponsors and Exhibitors
Welcome and Keynote Speaker
10:00 a.m. –
11:00 a.m.
12:15 p.m. – 1:15 p.m.
1:30 p.m. – 2:30 p.m.
M01: TBD
M15: Using the Kano Model to
Analyze Your Survey Data
M02: Global Standards for WorldClass Innovation Management
M16: TBD
M03: Maybe at Risk, but Not in
Peril: Lean Risk Management
M17: Metrics for Management
M04: Creating and Sustaining
High-Performance Organizations
M18: Transactions Checking:
Quality Control or a Safety Net
M05: Coaching Network: Master
Black Belt Civic Partnership
M19: Increase Joy, Get Results
From Your People and Processes
M06: Innovation Circuits: Fostering
Creativity and Innovation
M20: Making Quality Personal
(Flip Session)
M07: Six Sigma Analysis of Daily
Cycling Commute
M21: Gauging Gage: Master Your
Measurement System
M08: Enrich Suppliers’ Behavior
With Just a Few Carrots
M22: Applications of DFSS in the
Aviation, Medical, and Military
Sectors
M09: ISO 9001:2015: Going
Beyond Quality
M23: The Evolution of a Quality
Management System
M10: FMEA 3.0: A Progressive and
Collaborative Approach
M24: Population
Health Management
WORKSHOPS
M11: Lose the Carrot and Stick: Substitute Leadership
M12: CISR: Continual Improvement for Social Responsibility
M13: A Voice of the Customer System to Drive
Customer Experience
M14: Burn the Popcorn
Quality Impact/Live Team
Case Studies
Quality Impact/Live Team
Case Studies
Visit asq.org/2015wcqi to view full session descriptions. OVERVIEW SCHEDULE
(Subject to Change)
Monday, May 4
3:00 p.m. – 4:00 p.m.
4:15 p.m. –
5:15 p.m.
M26: Error Proofing: Quality
in the Transactional Sector
AF01: Juggling
for Creativity,
Fitness, and
Teamwork
M27: TBD
AF02:
MacGyver
Innovation:
Use What You
Have!
M29: Building a House
of Quality One Brick at a Time
AF03:
Triumphant!
YQP Executive
Presence and
Live Networking
M30: Dodging Bullets: Missing
the Signs of a Coming Bad Event
AF04:
Meditation
Deathmatch:
Exploring
Paradigms and
Culture
M32: Increasing Supply Chain
Reliability: Shifting Paradigms
Keynote Speaker
M28: The Marriage of a FMEA and
Control Plan: A Dynamic Control Plan
M31: Binary Logistic Regression:
DMAIC and DFSS Application
6:00 p.m. –
11:00 p.m.
“After 5”
Sessions
M25: Enabling Service Processes
to Perform Near 100%
Networking Break With Sponsors and Exhibitors
5:30 p.m. –
6:45 p.m.
AF05: Music
Outside the Box
AF06: Winning
Trust Online
M33: Develop and Manage Your
Personal Brand With Quality Tools
M34: The Enterprise Model: Quality
Planning for Excellence
M35: Case Studies in Continuous
Quality Improvement
M36: Additive Manufacturing
as the Next Logical Step to Lean
M37: Infusing Lean Methodology
Into the Fire Service
Complimentary Shuttle Sponsored by Nashville Music City
Please indicate your interest in the shuttle when registering for the conference. Once
in Nashville, reserve your seat at the on-site information desk at the hotel.
2:30 p.m. –
3:00 p.m.
M38: Customer Listening: Quality Function
Deployment and Statistical Engineering
Quality Impact/Live Team Case Studies
Visit asq.org/2015wcqi to view full session descriptions. 5
OVERVIEW SCHEDULE
(Subject to Change)
Tuesday, May 5
T01: Profound Statistical
Concepts Theory Meets Reality
T02: Leveraging Innovation and
the Wisdom of Crowds
T03: Corralling Stallions: Quality
in Software Development
T04: Advanced Interviewing
Techniques for Audits
T05: Flip Session
Keynote Speaker
T06: The Clash of Quality and
Big Data Philosophies
T07: I Really Would
Rather Not Randomize
My Experiment!
T08: Supplier
Quality Management:
A Complete Approach
T09: Becoming the Highest
Quality City in the U.S.
T10: The Full Scope of the
Quality Function
10:15 a.m. –
10:45 a.m.
10:45 a.m. – 11:45 a.m.
11:45 a.m. –
12:45 p.m.
T15: Emotional Intelligence
in Quality Management
T16: TBD
T17: Risk Management and Cheese
T18: Shipment Accuracy Improvement
in a High-Volume Factory
T19: Organizational Strategy
Cascaded From Boardroom to Bedside
in 3 Weeks
T20: Systematic Innovation:
Beyond the Basics
T21: Flip Session
T22: Exploring the New IEEE 730
Standard for SQA Processes
Lunch in Exhibit Hall
(Ticket Required)
9:15 a.m. – 10:15 a.m.
Networking Break With Sponsors and Exhibitors
8:00 a.m. –
9:00 a.m.
T23: The Future of the Quality Function
T24: Getting the Business to Act
on Quality Initiatives
WORKSHOPS
T11: Understanding Variation in Subjective Measuring Systems
T12: The Leader’s Guide to Cultural Transformation
T13: Lean Design Kaizen: Changing the Design/Innovation Paradigm
T14: Decision Theory: Better Results From Better Decisions
Quality Impact/Live Team
Case Studies
6
12:45 p.m.
– 1:15 p.m.
Quality Impact/Live Team Case Studies
Visit asq.org/2015wcqi to view full session descriptions. LinkedIn:
The Whys
and Hows
OVERVIEW SCHEDULE
(Subject to Change)
Tuesday, May 5
1:15 p.m. –
2:15 p.m.
2:15 p.m. –
3:45 p.m.
4:00 p.m. – 5:00 p.m.
7:00 p.m. –
9:30 p.m.
T25: Maximizing Provider Potential
T26: Growing Organizational Innovation: Plant the Seeds!
T27: TBD
T29: Turning on the Light Bulb About Quality
T30: A More Profitable Hospital in 5 Days
T31: Are You Forecasting What’s Predictable
or Unpredictable?
T32: Flip Session
T33: Revolutionizing Quality Standards in Manufacturing
T34: FMEA as a Tool for Risk Management
in Construction Projects
T35: Square Peg in a Round Hole:
Customized Lean Implementation
T36: ISO 9001/14001 Revision for Integrated
Management System
T37: Empirical Root Cause Analysis
Networking Reception (Ticket Required)
Exhibit Hall Extravaganza
Keynote Speaker
T28: Engineering Quality: Cost to Value
T38: Systems Engineering, Quality, and Testing
2:45 p.m. –
3:45 p.m.
Quality Impact/Live Team Case Studies
Quality Impact/Live
Team Case Studies
Visit asq.org/2015wcqi to view full session descriptions. 7
OVERVIEW SCHEDULE
(Subject to Change)
Wednesday, May 6
9:00 a.m. –
9:30 p.m.
9:30 a.m. – 10:30 a.m.
W15: Enhancing Total Patient Experience
(TPE) in ERs
W02: Getting Started With Remote Auditing
W16: Quality-Fitness Focused Innovation
W03: Small Business Challenge: The ISO
9001:2015 Transition
W17: Influence and Persuasion:
The Psychology of Culture Change
W04: TBD
W18: Effective Medical Device
Postmarket Surveillance System
W05: Creating and Sustaining a Culture
of Excellence
W06: Becoming an Innovative Leader
W07: Implementing an Expanded Gage
R&R Study
Refreshment Break
W01: Driving Profitability Through Leadership
Engagement in Kaizen
W19: Recognition and Leadership Effects
On Lean Six Sigma Projects
W20: Lean Tools and Successes in an
Academic Research Institute
W21: Dynamic Statistical Process Control
Chart: A Case Study
W08: Utilizing ISO 10377:2013 to Create
a Safer Bosch E-Bike
W22: Managing Operational Excellence
W09: Lean in State Transportation: Faster,
Better, Efficient
W23: Quality in the New Century: QA,
Tech, and the Role of Data
W10: Mercy Hospital Leans Into
L&B Improvements
W24: Quality Strategy Success Formula
for Capital Projects
WORKSHOPS
W11: Be Creative in Quality Improvement
W12: Sustaining Lean and Extending the Quality Enterprise
W13: The Lean Paper Airplane Factory
W14: What Is This Thing Called Leadership?
8
Visit asq.org/2015wcqi to view full session descriptions. 10:45 a.m. –
12:00 p.m.
Closing Session, International Team Excellence
Award Ceremony, and Keynote Speaker
8:00 a.m. – 9:00 a.m.
PRECONFERENCE COURSES
Certified Quality Auditor
Certification Preparation
Wednesday, April 29, 2015 | 8:00 a.m. – 5:00 p.m.
Thursday, April 30, 2015 | 8:00 a.m. – 5:00 p.m.
Friday, May 1, 2015 | 8:00 a.m. – Noon
Presented by the ASQ Audit Division
The Certified Quality Auditor refresher
training, is a two and a half day course
designed and taught to help experienced
auditors become better prepared for the
CQA exam.
Price: $895.00
CEUs and ASQ RUs: 1.90
reduction demands from customers impact
heavily on management decisions, lean
enterprise concepts have helped companies
remain competitive, innovative, and
profitable. “Lean” implementation results
in enhanced cost and cycle-time reduction,
customer satisfaction, and standardized
high quality.
Member Price: $1,295
List Price: $1,395
CEUs and ASQ RUs: 1.40
Cost of Quality: Finance for
Continuous Improvement
Certified Manager of Quality/
Organizational Excellence
Certification Preparation
Saturday, May 2, 2015 | 8:00 a.m. – 4:30 p.m.
Sunday, May 3, 2015 | 8:00 a.m. – 4:00 p.m.
Instructor: Doug Wood
Thursday, April 30, 2015 | 8:00 a.m. – 5:00 p.m.
Friday, May 1, 2015 | 8:00 a.m. – 5:00 p.m.
Saturday, May 2, 2015 | 8:00 a.m. – 3:00 p.m.
Instructor: Russell T. Westcott, CMQ/OE, CQA
Surveys show a vast majority of companies
either overlook or are unaware of the
concept of cost of quality (CoQ). Quality
costs can amount to more than 25 percent
of sales. Discover how you can successfully
use CoQ to strategically manage your
improvement projects with bottom-line results.
Member Price: $1,095
List Price: $1,295
CEUs and ASQ RUs: 1.30
The course is presented in a way that
reinforces current knowledge, reintroduces
applications that may not be used every day,
explains the rationale for use, and highlights
both multiple-choice and constructed response
sample questions. You will receive course
materials and a copy of the The Certified
Manager of Quality/Organizational
Excellence Handbook: Fourth Edition.
Note: Prework assignments are an important part of
this course, and attendees are expected to complete
the assignments prior to the start of the first class. This
course is a refresher and, due to time limitations, is
not intended to cover all the components of the body
of knowledge in great depth.
Member Price: $1,295
List Price: $1,595
CEUs and ASQ RUs: 1.90
Lean Enterprise
Friday, May 1, 2015 | 8:00 a.m. – 5:00 p.m.
Saturday, May 2, 2015 | 8:00 a.m. – 5:00 p.m.
Instructor: Anthony Manos
Lean Kaizen: A Simplified Approach
to Process Improvement
Sunday, May 3, 2015 | 8:00 a.m. – 5:00 p.m.
Instructor: Anthony Manos
Lean is a renowned methodology that
eliminates all categories of waste to help
maximize efficiencies. Kaizen means
continuous improvement. Together, lean
kaizen is a proven approach to continuously
implement much-needed change and get rid
of unnecessary waste.
Member Price: $795
List Price: $895
CEUs and ASQ RUs: .60
In today’s business environment, where
global competition and constant price
asq.org/2015wcqi 9
CERTIFICATION
Start your conference experience
off on the right foot by adding
an ASQ certification to your résumé.
Sunday, May 3 | 10:00 a.m. – 3:00 p.m.
You have the opportunity to take one of ASQ’s 17 certification exams on-site. Make a
valuable investment in your career and show your employer and future employers your
dedication to quality.
•
•
•
•
Certified Biomedical Auditor
Certified Calibration Technician
Certified HACCP Auditor
Lean Certification
(SME, AME, Shingo Prize/ASQ Lean
Certification) • Certified Manager of Quality/
Organizational Excellence
• Certified Pharmaceutical GMP
Professional
• Certified Quality Auditor
•
•
•
•
•
•
•
•
•
Certified Quality Engineer
Certified Quality Improvement Associate
Certified Quality Inspector
Certified Quality Process Analyst
Certified Quality Technician
Certified Reliability Engineer
Certified Six Sigma Black Belt*
Certified Six Sigma Green Belt
Certified Six Sigma Yellow Belt New Certification Offering
• Certified Software Quality Engineer
✹
Application Deadline: March 20, 2015
Preregistration: Apply online at asq.org/2015wcqi
On-Site Registration:
Saturday, May 2, 2015 | 2:00 p.m. – 5:00 p.m.
Registration area of the Gaylord Opryland Resort &
Convention Center
*Note: T here will be no on-site registration for the Certified
Six Sigma Black Belt
10
asq.org/2015wcqi
EXAM FEE TOTALS
2015 WORLD CONFERENCE
ON QUALITY AND
IMPROVEMENT
You may pay by check, money order, bank draft, Visa,
MasterCard, or American Express. Tuition vouchers and
purchase orders are not accepted.
Promo Code CTKFH14
Your application will be returned unprocessed if payment is
not enclosed. $50.00 of your fee is an application fee and is
not refundable.
CERTIFICATION
EXAM APPLICATION
If you are interested in becoming a member, include payment
and the membership application with your certification fee.
Method of payment:
TO BE USED FOR THE MAY 3, 2015, EXAM ONLY
(Check one)
Check or money order (U.S. dollars drawn on a U.S. bank)
Make check payable to ASQ.
1. ASQ MEMBERSHIP NUMBER
If you are not an ASQ
member, leave blank
Visa
Ms.
Mrs.
First Name
(Print clearly or type)
Dr.
Middle Initial
Last Name
Home Address
Apt./Ste.
City, State/Prov., Zip/Postal Code
Country
Home Area Code and Telephone Number
Employer Name
Your Title
Employer Address
Apt./Ste.
City, State/Prov., Zip/Postal Code
Country
Bus. Area Code and Telephone Number
Fax Number
Exp. Date
Cardholder’s Signature
Cardholder’s Address
Applicant’s Signature
Date
Fees subject to change without notice.
If the payment amount submitted is incorrect or a price
increase occurs, we will bill you accordingly or charge your
credit card the appropriate amount.
To register online, visit www.asq.org and click Certification.
Provide Promo Code CTKFH14.
4. EXAMINATION DATE:
SUNDAY, MAY 3, 2015
Application Deadline—MARCH 20, 2015
On-site registration† will be accepted only if space is
available on Saturday, May 2, from 2:00 p.m. – 5:00 p.m.
Check the applicable box below.
Retake
ASQ Member
Nonmember
CBA
$219
$269
$419
CCT
$129
$189
$339
CHA
$219
$269
$419
CMQ/OE
$289
$339
$489
CPGP
$219
$269
$419
CQA
$219
$269
$419
CQE
$219
$269
$419
CQI
$129
$189
$339
CQIA
$129
$189
$339
CQPA
$129
$189
$339
CQT
$129
$189
$339
CRE
$219
$269
$419
CSQE
$219
$269
$419
CSSGB
$159
$209
$359
CSSBB*
$259
$309
$459
CSSYB
$129
$189
Prices above are in U.S. dollars.
$339
* Your Six Sigma Black Belt application will be on hold until
your affidavit(s) is (are) received at ASQ. Signed Six Sigma
Black Belt affidavit(s) must be received at ASQ within one
week of receiving your application. If not, your application
will be canceled and a partial refund (less application fee)
will be returned to you.
Card Number
Your application must be received by the application deadline.
Email Address
3. FEE
American Express
Cardholder’s Name (please print)
2. NAME/ADDRESS INFORMATION
Mr.
MasterCard
† There will be no on-site registration for the Certified
Six Sigma Black Belt due to affidavit verification.
5. EXAMINATION SITE
ASQ World Conference on Quality and Improvement
Nashville, TN
Exam Time: All exams will start at 10:00 a.m.
6. EDUCATION
Complete the section below showing the highest completed
educational degree or diploma you have received, the name
and location of the institution conferring it, and the year you
received it. Credit is not issued for nondegree education or for
partially completed degree programs.
International applicants must provide documentation to
verify educational equivalency.
Degree or Diploma
Name of Institution
Type of degree or diploma (check one)
associate
bachelor’s
master’s
Year
Location of Institution
technical school
doctorate
SEATING IS LIMITED FOR ALL EXAMS. DON’T WAIT UNTIL
THE LAST MINUTE—REGISTER NOW!
Application Deadline—MARCH 20, 2015
Please complete both sides of this application.
asq.org/2015wcqi
11
7. WORK EXPERIENCE
8. COMPLIANCE WITH RULES
If you do not meet all of the necessary qualifications, you
will not be allowed to take this exam.
CQIA and CQPA require TWO years of work experience
or an associate degree or TWO years of equivalent higher
education.
CQI requires TWO years of work experience. If you do not
have a high school diploma or GED, you must have THREE
additional years’ work experience.
CQT requires FOUR years of higher education and/or work
experience.
CRE, CQA, CQE, and CSQE require EIGHT years of higher
education and/or work experience including THREE years in a
decision-making position.
CBA and CHA require FIVE years of work experience
including ONE year in a decision-making position.
CMQ/OE requires 10 years of higher education and/or work
experience including FIVE years in a decision-making position.
CSSBB requires two completed projects with signed affidavits
or one project with signed affidavit and three years of work
experience. No education waivers are given.
Please read the ASQ Code of Ethics below. Compliance with
the Code of Ethics is mandatory for all individuals, whether or
not they are members of ASQ.
“I have read, I understand, and I agree to comply with the
ASQ Code of Ethics. I agree not to discuss or release in
any form the contents of the examination. I affirm that all
information contained in this application is correct.”
ASQ CODE OF ETHICS
Fundamental principles
ASQ requires its members and certification holders to
conduct themselves ethically by:
I. Being honest and impartial in serving the public, their
employers, customers, and clients.
II. Striving to increase the competence and prestige of the
quality profession, and
III. Using their knowledge and skill for the enhancement of
human welfare.
Members and certification holders are required to observe
the tenets set forth below:
CCT requires FIVE years of higher education and/or work
experience.
Relations With the Public
CPGP requires FIVE years of on-the-job experience including
THREE years in a decision-making position. No education
waivers are given.
Article 1— Hold paramount the safety, health, and welfare of
the public in the performance of their professional
duties.
CSSGB requires THREE years of work experience.
Relations With Employers, Customers, and Clients
CSSYB requires ONE year of work experience. No education
waivers are given.
All work experience must relate to one or more areas of the
body of knowledge of that specific certification.
Work experience must be in a full-time, paid role. Paid intern,
co-op, or any other course work cannot be applied toward the
work experience requirement.
Article 2— Perform services only in their areas of competence.
Article 3— Continue their professional development
throughout their careers and provide opportunities
for the professional and ethical development of
others.
Article 4— Act in a professional manner in dealings with
ASQ staff and each employer, customer, or client.
“DECISION MAKING” is defined as having the authority
to define, execute, or control projects/processes and being
responsible for the outcome.
Article 5— Act as faithful agents or trustees, and avoid
conflicts of interest and the appearance of conflicts
of interest.
The following does not apply for CQI, CSSBB, CPGP, CSSGB,
or CSSYB.
Relations With Peers
If you have completed a degree, diploma, or certificate
program beyond high school, you may waive some of the
required experience as follows:
Certificate/diploma from a technical—
One year, CCT two years or trade school
Bachelor’s degree
Four years, CQT, CHA, CBA three years, CCT two years
Master’s/doctoral degree
Five years, CBA, CHA four years, CQT three years,
CCT two years
You must attach a résumé or provide your work experience
below; employment dates must be by month/year.
From ________
Article 7— Ensure that credit for the work of others is given to
those to whom it is due.
Check here if you have special needs that we can
address. You must also contact ASQ Certification at
[email protected] or the following phone numbers:
Associate degree (college or technical institute)
Two years, CBA, CHA one year
Job Title __________________
Article 6— Build their professional reputation on the merit of
their services and not compete unfairly with others.
To________
Employer ____________________________________________
Supervisor ___________________________________________
800-248-1946 United States and Canada
001-877-442-8726 Mexico
+1-414-272-8575 All other locations
DID YOU
• Complete both sides of the application
• Include payment
• Attach your résumé or provide your work experience
with employment dates by month/year
• Sign your application
• Include your CSSBB affidavit(s)—Affidavits can be
found at asq.org/certification
Address _____________________________________________
Job Title __________________
From ________
To________
Employer ____________________________________________
Supervisor ___________________________________________
Address _____________________________________________
Job Title __________________
From ________
To________
Employer ____________________________________________
Supervisor ___________________________________________
Address _____________________________________________
12
RETURN THIS APPLICATION TO:
ASQ
P. O. BOX 3066
MILWAUKEE, WI 53201-3066
Fax 414-272-1734
asq.org/2015wcqi
2015 WORLD CONFERENCE ON QUALITY AND
IMPROVEMENT REGISTRATION FORM
Promo Code: AQKFH54
FOUR easy ways to register!
MAIL the registration form to: ASQ Customer Care P.O. Box 3066, Milwaukee, WI, USA 53201-3066.
CALL 8
00-248-1946 (U.S. and Canada), +1-414-272-8575 (all other locations), or 001-877-442-8726
(Mexico) and have your credit card ready.
FAX your completed registration form (both sides) with credit card number (MC/VISA/AMEX only)
to ASQ Customer Care, 414-272-1734.
ONLINE registration form is available on the official website of the World Conference on Quality
and Improvement at asq.org/2015wcqi.
Step 1: Choose Your Registration Type (All prices listed in U.S. dollars.)
FULL
Your conference registration includes admission
to sessions on all three days of the conference,
admission to the Exhibit Hall, Conference Opening
Reception, Quality Impact Sessions/Live Team Case
Studies sessions, Tuesday Networking Reception,
online conference proceedings, refreshment breaks,
and lunch on Monday and Tuesday.
Early-bird (Ends March 13, 2015)
❏ $995 (Member) ❏ $1,195 (Nonmember)
Regular (Starts March 14, 2015)
$1,295 (Nonmember)
ONE-DAY
Your conference registration includes admission to
concurrent and Quality Impact Sessions/Live Team Case
Studies sessions, refreshment breaks, and lunch on the
day you attend as well as online conference proceedings.
(Prices are per day)
Monday, May 4
❏ $595 (Member) ❏ $695 (Nonmember)
Tuesday, May 5
❏ $595 (Member) ❏ $695 (Nonmember)
❏ $1,095 (Member) ❏
GROUP
The group discount only applies to full conference registration (does not apply to one-day registrations or any
other special offer or discount). All registrants must be from the same organization.
One registration form must be completed for each individual attendee and mailed in together.
❏ $895 Number of Attendees: ________________
Step 2: Choose Any Additional Items (All prices listed in U.S. dollars.)
ADDITIONAL MEAL TICKETS (One lunch ticket per day is included with full registration.)
❏ Monday, May 4 (MONLUN): $40 x _____ = $________ ❏ Tuesday, May 5 (TUESLUN): $40 x _____ = $___________
ADDITIONAL TUESDAY RECEPTION TICKETS (TUESRECP):
(One Tuesday Reception ticket is included with full registration.)
❏ $65 x _______= $_____________
CONFERENCE RECORDINGS (WCQI15OP): ❏ $49
Get access to more than 100 session recordings for only $49. Review sessions, see sessions you missed,
and share sessions with your colleagues.
COMPLIMENTARY TRANSPORTATION
(Monday, May 4, 2015 | 6:00 p.m. – 11:00 p.m.)
❏ Yes, I am interested in transportation to downtown Nashville on Monday night (SVY12).
INFORMATION FROM SPONSORS AND EXHIBITORS
❏ Yes, I would like to receive information from conference sponsors and exhibitors via email (SVY5).
asq.org/2015wcqi
13
2015 WORLD CONFERENCE ON QUALITY AND
IMPROVEMENT REGISTRATION FORM
Step 3: Choose Any Additional Preconference Courses
Certified Quality Auditor Certification Preparation
(CQAR0115)
❏ $895
Lean Enterprise (#7963)
❏ $1,295 (Member)
❏ $1,395 (Nonmember)
(All prices listed in U.S. dollars.)
Certified Manager of Quality/Organizational
Excellence Certification Preparation (CMQR0215)
❏ $1,295 (Member)
❏ $1,595 (Nonmember)
Cost of Quality: Finance for
Continuous Improvement (#7962)
❏ $1,095 (Member)
❏ $1,295 (Nonmember)
Lean Kaizen: A Simplified
Approach to Process Improvement
(#7964)
❏ $795 (Member)
❏ $895 (Nonmember)
Step 4: Payment Information
(FEES FOR REGISTRATION must be paid in full and will only be accepted in U.S. dollars.)
Funds payable in U.S. dollars, drawn on a U.S. financial institution. All phone registrations or faxes MUST
include the number of a major credit card that will be charged for the registration fees (MC/VISA/AMEX
accepted). Do not follow up phone or fax registrations with a mail-in registration. Registrations (whether
phoned, faxed, mailed in, or completed online) will be confirmed by mail with a receipt and confirmation
letter within two weeks of receipt.
Registration Fee Total$
Additional Item Total$
Preconference Course Total$
GRAND TOTAL
$ ____________________
Method of Payment
❏
Purchase Order (Must include original hard copy of purchase order on company letterhead)
No._________________________________________________
❏
Check (Enclose Check) No.__________________________
Credit Card ❏ Visa ❏ MasterCard ❏ AMEX
Credit Card Number ___________________________________________________Exp. Date___________________
Address ___________________________________________________________City___________________________
State_____________________________ Postal___________________ Country________________________________
Signature________________________________________________________________________________________
Step 5: Attendee Information
❏ Mr. ❏ Ms. ❏ Mrs. ❏ Dr.
(Please print clearly.)
❏ Same as Billing Address Above
Name
_________________________________________
First Name
Middle Initial
Last Name
Badge Name (Nickname)
_________________________________________
❏ Home ❏ Business (Please choose one)
Address_____________________________________________
City_______________________State/Province______________
Postal Code___________________ Country________________
Telephone____________________________________________
(Area Code)
Email Address________________________________________
Company___________________________________________ Title_________________________________________
ASQ Member Number (if applicable)_________________________________________________________________
Special Needs
❏ If you have a disability and/or special needs, including meal restrictions, please let us know so that we may
help facilitate your attendance at the conference. Check this box and attach information regarding your needs.
14
asq.org/2015wcqi
INTERNATIONAL TEAM EXCELLENCE AWARD
PROCESS/QUALITY IMPACT SESSIONS
See how companies from around the world
are successfully using quality tools!
For nearly 30 years, the International Team Excellence Award Process has provided teams all
over the world with a platform to showcase their commitment to improvement and performance
excellence. Teams from more than 20 countries have participated in this unique process to
demonstrate how they are successfully using quality tools to make improvements to reduce costs,
increase efficiency, and improve customer satisfaction.
Attend these live case studies during the 2015 World Conference on Quality and Improvement
and learn how you can implement these tools to make a difference in your organization.
HERE ARE JUST SOME OF THE STORIES FROM THE 2014 FINALISTS …
• Using the Lean Six Sigma approach and DMAIC methodology, one organization lowered
its damage rate by 3 percent, leading to annual savings of $1.3 million.
• One automotive manufacturer applied the 8D methodology, using DoE, Ishikawa diagram,
priority matrix, finite elements analysis, simulations, and FMEA among other tools to solve a
malfunction that saved the company 110 million euros in potential corporate losses, warranty
claims, and machinery investment.
• A government agency used a PDCA and tools like Gantt chart, Pareto analysis, cause and
effect analysis, decision matrix, SCAMPER, and tree diagram to uncover root causes and
generate solutions for an ongoing problem and saved them approximately $1.6 million.
HERE IS WHAT PAST PARTICIPANTS HAD TO SAY …
“ASQ’s International Team Excellence Award Process provides a perfect opportunity
for organizations to share their success stories and exchange best practices with other
international organizations.”
“By participating in the ASQ International Team Excellence Award Process, we have been
able to benchmark our teams against some of the best in the world. As a result, we have
been able to identify and implement improvements to our team systems. In addition, the
ITEA Process has become an important form of recognition for our employees who make
significant contributions to our business through their participation on improvement teams.”
Want to participate in 2016? Visit asq.org/2015wcqi to complete the
intent to submit form or email [email protected] to learn more!
Silver Sponsor
International Team Excellence Award
Process and Lanyard Sponsor
Executive Roundtable Sponsor
Executive Roundtable and Mobile
App Main Banner Sponsor
REGISTER TODAY!
2015 WORLD CONFERENCE
ON QUALITY AND IMPROVEMENT
MAY 4 – 6, 2015 | NASHVILLE, TN
ASQ FAMILY EXHIBITORS
ANSI-ASQ National Accreditation Board
ANAB/ACLASS/FQS
EXHIBITORS
A2LA – American Association for
Laboratory Accreditation
AIAG – Automotive Industry Action Group
American Quality Institute
AQS Management Systems
ASQ Media Sales/Naylor
Baldrige Performance Excellence Program
BSI
BSI Supply Chain Solutions
California State University, Dominguez Hills
Commissioning Agents Inc.
EAGLE Certification Group
EMNS Inc. – Global Supplier Quality
Assurance (GSQA)
Item Number B0166
Ennov Solutions Inc.
EtQ Inc.
IBS America
Intelex Technologies Inc.
IQS Inc.
JMP Software from SAS
Johnson & Johnson
MasterControl Inc.
McGraw-Hill Professional
Minitab
MoreSteam.com
National Quality Assurance
NSF International Strategic Registrations
PECB – Professional Evaluation and
Certification Board
Perry Johnson Consulting Inc.
Pilgrim Quality Solutions
PQ Systems Inc.
Predisys Inc.
Pro QC International
QI Macros SPC Software for Excel
QiSOFT
Quality Council of Indiana
The Quality Group
QualiWare Inc.
RealityCharting®
SAI GLOBAL Assurance Services
Sparta Systems Inc.
Stat-Ease Inc.
Supply Chain Services International (SCSI)
System Improvements Inc./TapRooT®
Systems2win
Taylor & Francis
University of Michigan Division of Integrative
Systems + Design
Verify Inc.
VERSE Solutions
X-Stream