Safe Cities Conference 2015 Pullman Melbourne on the Park 8th July 2015 www.safecities.net.au The power to protect, detect and patrol. Threats can come from anywhere. You need to be everywhere to counter them. You don’t need super powers to manage the security of your site and the safety of your employees. With Axis video surveillance products you can protect everything from your outer perimeter to the inner core of your plant. Take a closer look, visit www.axis.com/criticalinfrastructure axis_ad_crit-climber-outside_safecityconf_a4_en_1505.indd 1 28/05/2015 9:43:52 AM RUN Milestone Mobile AND WITNESS ANY MOMENT WHEREVER YOU ARE POSSIBLE STARTS HERE Instant access to your video surveillance from your smartphone or tablet Compatible with all XProtect® video management software (VMS) and the Milestone Husky™ NVR series, the free Milestone Mobile app gives you secure access to your video surveillance system anytime, anywhere. Available in 27 languages, the app lets you conveniently view live video, as well as playback and export footage from your smart device. Discover how to expand your surveillance and security system capabilities with XProtect video management software at milestonesys.com Milestone Systems Australia Tel: +61 3 9016 7877 Milestone_Turnkey_A4_ad_AUS.indd 1 28-05-2015 14:22:05 Miss Deanna Davy Research Officer Australian Institute of Criminology Lessons from the field - community development approaches to crime and safety issues in social housing estates It is well established that social housing estates often experience significant social disadvantage and high rates of crime and disorder. Traditionally, strategies for addressing these crime and safety issues have focused on situational and environmental approaches, in particular Crime Prevention Through Environmental Design. However, recent research has indicated that situational responses delivered in isolation may be less effective in reducing crime and improving residents’ safety in social housing estates than ‘bottom up’ approaches, such as community development strategies. Over the last decade a number of crime prevention projects underpinned by community development principles have been implemented in social housing estates throughout Australia. Despite this, there has been limited research into community development approaches to reducing crime in social housing estates, which has impeded efforts to understand how best to apply these models in practice. In order to address this knowledge gap and to explore how community development approaches work to reduce crime in social housing estates, the Australian Institute of Criminology recently conducted research involving semi-structured interviews with community development practitioners. This paper will present the findings from this study. Community development initiatives and activities implemented in social housing estates will be described, and the paper will highlight the role that community development approaches may play in addressing crime and safety issues in social housing estates. In particular this paper will explore the importance of interagency partnerships and investment in long term strategies to address the drivers of crime and the complex needs of social housing residents. Key lessons from the practical experience of those individuals working in the area will be discussed and recommendations on what interested agencies may do to increase public safety and reduce crime on social housing estates will be offered. Mr David Black Senior Analyst / Manager Gripsystems Shutting down graffiti and anti social behaviour Graffiti vandalism is ever present in the majority of cities and Shires and is an ongoing burden to City managers and reduces the aesthetic appeal of their City in an ongoing struggle to patch over, repair and keep up with the onslaught. Many become resigned to the fact that graffiti is simply an ongoing battle that can’t be won even though best practise models are in place. The graffiti issue is here to stay given the social media support vandals provide each other and the additional negative elements this activity can bring to a City is also reason for serious concern and decisive action. Councils are realising that switching their focus on after the fact solutions of rapid removal, graffiti kits and media exposure is doing little to reduce costs, reduce damage, and return the aesthetic appeal to their cities. We will focus on a recent example of a city devastated by graffiti damage at the highest level who determined to focus on the root cause of the issue, the offenders. This Council dropped the preconceived notion that “its a Police problem”, and brought to the table ,for their Police, the intelligence, the equipment and the data to allow an accelerated, decisive ability to stop offenders at street level, live on site. The combination of detailed focus, social media investigations, live apprehension surveillance and solid analysed graffiti intelligence data from the field witnessed 60% of the core offenders worth a combined amount of $260,000, halt their behaviour in the first 6 months. Police interaction models with graffiti offenders were modified to ensure that those caught were discouraged from ever offending again. Although the graffiti issue is ongoing in this City, it has achieved an 83% reduction in new offences and seen over 40 core offenders stop their negative impact on that City. The positive aesthetic has been returned with complete appreciation from the ratepayers. The model designed saw Council break away from the removal treadmill and focus on the offenders. With no drain on Police or City resources the model is seen as the best option to shut down entire graffiti networks with upward damage trajectories and also focus on those youths who may benefit from interaction with a cities youth services department. This paper will demonstrate in detail, how this was achieved from all parties perspectives, and within existing budgets and resources. Ms Kath Brackett Manager Community Planning & Development Brimbank City Council Safety in numbers: crime prevention through partnerships Crime prevention has long been recognised as a key priority for community safety, health and wellbeing. The impact of well-designed public places on crime prevention is also highly recognised. Building community capacity to participate in action towards crime prevention is a strategy that has been given less attention but is a vital factor that contributes to an engaged, happy and safe community. Over the past two years, Brimbank has implemented a new Community Safety Partnership Model to actively engage with its diverse community and safety stakeholders. The goal of the Model is to improve actual and perceived safety within the municipality through strengthening partnerships. The Model considers a holistic definition of community safety that encompasses crime prevention as well as injury prevention, reducing alcohol and other drug harms and improving perceptions of safety. The Model features four placed-based committees known as ‘Safety Working Groups’ (SWG’s) that are made up of representatives from the local community, Brimbank City Council, Victoria Police and community agencies. Linked to the SWG’s is a strategic, regional ‘Safety Roundtable’ comprising of representatives from various State Government departments, Victoria Police, Crime Stoppers Victoria, Women’s Health West and Brimbank City Council. The core function of the group is to provide leadership, strategic oversight and support to the SWG’s in their development and implementation of key initiatives. A key factor to the Model’s success is that it was established in collaboration with Victoria Police and the membership is reflective of Brimbank’s diverse community. The Model facilitates a link between the community and crime prevention agencies and builds capacity of local communities to participate in safety actions. Whilst still relatively new, the Model has been effective in maintaining engagement with community and stakeholders and has led to the implementation of a range of crime prevention and community safety initiatives. Miss Maggie Coughlan Research Officer Australian Institute of Criminology The use and impact of CCTV on the detection of offending Research on the impact of CCTV on crime has traditionally focused on determining its effectiveness as a deterrence measure; however, emerging literature has hinted at the broader usefulness of CCTV systems in detecting and investigating crime. Recent studies have pointed to the fact that CCTV footage is frequently requested and used by police for the purpose of identifying and prosecuting offenders. However, despite recent studies on the use of CCTV there remains a lack of understanding around the value of CCTV for police in detecting and responding to crime. To bridge the gap in knowledge and understanding on the use of CCTV by police and its usefulness, the Australian Institute of Criminology (AIC) has recently conducted a study on police use of CCTV footage. This paper presents the methodology and key findings of the study. The first part of the study involved an exploration of a dataset of logged CCTV footage requests owned by Sydney Trains, while the second part of the study involved interviews with police personnel in order to understand the reasons for which police request CCTV footage and their views on the usefulness of the footage requested and the impact of CCTV footage on investigations. The paper presents a critical discussion of the contribution that CCTV may make to criminal investigations, as reported by police officers. Ms Karoline Curtis Senior Health and Social Planner Maribyrnong City Council A shared approach to safety in Maribyrnong In line with the World Health Organisation (WHO) Manifesto for Safe Communities, Maribyrnong City Council believes that everyone living, working or visiting the City has an equal right to health and safety. A Shared Approach to Safety is Maribyrnong City Council’s brand new community safety strategy. The strategy builds on work already undertaken by Council, Victoria Police and other local partners and provides a clear picture for integrated, local action to improve community perceptions of and actual safety to 2017 and beyond. The strategy highlights not only in its name but also throughout its development, the value of the ‘shared approach’. Professional stakeholder and community consultations were held to inform the development of the plan. Importantly, consultations held with the community were held in the community through the use of ‘speak out tents’. There were a variety of ways the community could participate in the consultations, which is particularly important for the Maribyrnong community where the languages spoken vary considerably. Consultations were task oriented and participants were responsible for more than expressing their opinions and desires for their community. Participants were asked to contribute not just their problems and concerns but their solutions and to identify how they could contribute to creating a safer community. This presentation shares results of the community consultations and explores the communities’ perspectives on their role in creating a safer place to live, work and play. Ms Donnell Davis UN Habitat Partners Pro-Feminist Urban Design (Presented to UNODC Femicide Report Launch in May 2014 Vienna with UN Habitat) Making cities safer relates to how women contribute to the vitality and security of healthy futures at all scales, from the personal, to the neighbourhood, to the cities, regionally and globally. This paper links the legal understandings of safer cities mapped across these scales. A matrix of triggers and tools provides a positive path forward for urban design. Mr Rick Draper Principal Advisor & Managing Director Amtac Professional Services Pty Ltd Community Safety Open Data Initiative Knowing where you are is fundamental to feeling safe and confident in any environment. As users become more familiar with an environment, certain features become spatial cues that enable them to estimate distance and time from other locations. Most people have had a moment where they are not quite sure where they are; and then they see a particular landmark, tree or change in landscape and inwardly say to themselves, ‘Oh, I know where I am!’. Users who are unfamiliar with an area rely on signage and other formal way-finding support strategies to assist them. Being able to share accurate location information with others is both a part of feeling safe and of enjoying public space. Telling friends or family where to meet is made easier by clear signage and location information. And if you are anxious, injured, scared or otherwise in need of assistance, being able to direct a third party to your precise location is a fundamental consideration. This paper discusses an Open Data project that facilitates access to a consolidated dataset, based on unique identifiers that cross what might otherwise be problematic jurisdictional boundaries. The dataset is available in a range of different formats to suit a variety of GIS applications, with the data associated with each identifier also being publicly accessible through a simple web interface. The paper will use a case study based on a detailed review of a shared use bikeway / pedestrian pathway to illustrate the challenges of communicating precise location, even within heavily urbanised areas. It will also present a range of opportunities to use location identifiers to not only improve community safety, but also enhance the user experience within the space. Mr Ollencio D'Souza Director TechnologyCare Physical Security Information Management, Harnessing "big" data from Audio & Video Analytics, Optical Character Recognition, Access Control, Intruder and Biometrics to Enhance City Safety& security The security & safety of citizens is very dependent on the detection of a threat. A simple flowchart will demonstrate how a risky scenario and its response can be documented to help in the understanding of the process. The ever growing plethora of sensors deliver opportunity to detect and capture activity related to risk laden scenarios. The industry usually places these sensory devices into "technology categories" such as "intruder Alarms", Access Control, CCTV, etc. each with its own “management system”. Vast amounts of "sensory" data is sent to each of these systems for example a card reader will send information to an Access Control System,Licence plate to a LPR system, detection of wrong direction detected by a camera will be sent to the CCTV system, etc. How would a security operative make sense of all the data across different systems and draw relevance to a single risk laden event occurring at that moment in time? This presentation will take the audience through what each of these sensory devices delivers, the relevance to the "threat" and the opportunity to quickly "analyse" this "data" and how important it is to the outcomes. This presentation will present a few fundamentals on the wide range of sensor devices in use today and explore how the "Data" is analysed to infer its relevance to the risks or threat. Lastly it will bring together workflow examples to show how harnessing "data" from disparate technology managed events across disparate system at site, such as an alarm from a Building Management System(BMS), Intruder alarm, disallowed access, biometric confirmation, etc could deliver credible information on the level of risk generated when these events are juxtaposed. Dr Fiona Gray Postdoctoral Research Fellow Deakin University Unlawful acts, unkind architecture and unhelpful perceptions: A case study of Market Square mall, Geelong On a quiet Sunday afternoon in January 2015, a 12 year old girl was assaulted in Geelong’s Market Square mall. The attack sparked a media furore over what should be done to address the ongoing safety and amenity issues of this intractable public space. The city’s mayor, Cr Darryn Lyons, responded to the situation by declaring the mall a ‘haunt for bogans and scumbags’ and renewed calls for its demolition. Such rhetoric highlights the exclusionary mindset that casts certain types of people as undesirable inhabitants of public spaces. It also bolsters negative public perceptions of the mall. Once formed, such attitudes are difficult to shift, despite an overall improvement in the area’s crime rates over recent years. Poor perceptions are further reinforced by the soulless nature of mall’s built fabric and weak urban interfaces. Its formal language is one of hostility, not only towards would-be delinquents, but to all people. The space is furnished with cold stainless steel seats, CCTV cameras and limp, pavement water spouts, while its inactive edges consist of loading bays, security grilles and neglected facades. This paper considers how a more inclusive architecture might be utilised to create a kinder, more generous physical environment that reflects the public nature of the space. While not a quick fix, fostering an architecture that encourages a more equitable use of the mall may diminish the sense of fear, anxiety and suspicion that the space currently elicits, tackling the problem at both a structural and social level. Mr Chris Green Senior Planner WA Local Government Association Local Government Town Planning Guideline for Alcohol Outlets Vibrant and diverse urban environments are desirable and often the objective of Local Governments. In a planning sense, alcohol outlets are often perceived as bringing vibrancy, however, Local Governments are increasingly seeking to reduce alcohol-related harm and problems in their community. Considerations of vibrancy, therefore, need to be balanced with providing safe and community orientated places where there is a structured approach to alcohol management and mitigating alcohol-related harms Why was this Local Government Town Planning Guideline prepared? It was in response to increasing calls from Local Government for assistance and guidance on dealing with alcohol outlets. Further, there was no specific policy or guidance provided by the WA Planning Commission in relation to alcohol-related development in Western Australia. There are a number of State planning documents which have some relationship with this subject and could be considered, for example references in development control policies, planning bulletins and guidelines for designing out crime/anti-social behaviour, but no resource to specifically guide a local government in managing these land uses. What is the objective of the Guideline? To provide Local Government with advice on the potential use of town planning instruments and processes to help control and manage alcohol-related development through appropriate strategic planning processes and more specific development mechanisms. How is the Guideline going to assist? The Guideline will assist those Local Governments seeking assistance to work towards the management of alcohol-related harm. The Guideline outlines a number of existing town planning tools that are available that may be employed more effectively through strategic and statutory planning processes and presents models for consideration to assist in the strengthening or ‘firming up’ of existing Local Government town planning framework to ensure that alcohol-related development is part of the policy agenda. The Local Government Town Planning Guideline for Alcohol Outlets was finalised in February 2015 and is available as an online tool at http://walgapip.ning.com/ Ms Jessica Christiansen-Franks Principal CoDesign Studio Urban Tactics for Safer Spaces: How placemaking can transform unsafe spaces into valued community assets in just days. In every neighbourhood there are underutilised spaces that are run down and isolated, which present challenges for urban safety. Redefining unsafe spaces through crime prevention through environmental design (CPTED) is an important first step. However this approach tends to over-emphasise physical improvements over social processes. And without community ownership and involvement in the use and management of public spaces, problems persist (Reynald, 2011). What if we could flip the equation: Begin with the community, mobilise local city-makers and use this latent community capacity to drive physcial improvements to underutilised spaces. The result is improved places that are physically safer, but that also have the community support and activation to ensure the project is sustainable. Tactical Urbanism (Lydon, 2015) provides a framework to do this. A type of placemaking, tactical urbanism is an international movement that focuses on creating low-cost, shortterm and scaleable interventions that catalyse long-term change. For community safety this works by undertaking a rapid place improvement or ‘blitz’, together with local residents. Through the process the community builds the skills and confidence to achieve long term, sustained change. This paper will unpack these principles through two local case studies: The Chook Lane Revitalisation project in Brunswick (ABC, 2014), which used placemaking to transform an inner urban, underutilised laneway into a community event space; and West Park in Hastings, which focused on working with local youth-at-risk to design and implement improvements to a local park in an outer metropolitan area. While tactical urbanism is not a silver bullet, it offers an adaptable new tool of urban activists, urban planners, and policy-makers seeking to drive lasting improvements to community safety. Mr Nathan Islip Team Leader Urban Design City of Casey Designing a White Ribbon World In the early hours of Saturday 22 September 2012, on her way home from an inner suburban Brunswick pub in Melbourne, 29-year-old Jill Meagher was raped and then murdered by Adrian Bayley. Amidst the distress and outcry at the closeness of this event to our own lives, a sub-plot of causal discussions emerged. Where did this happen? Who heard her cries? What CCTV was there? Was the area dark? Was anyone nearby? While there remain strong cultural issues that lead to gendered violence in society, government has a role in inhibiting these incidents through the built environment, and making our cities and suburbs safe for women. Dark alleys, isolated corners, dead ends, unpopulated streets: how much did these elements contribute to the event? To what extent does the perception of safety correlate with actual safety? It is now more than two years since this tragic loss yet more disturbing stories continue to pass through the pages of our media. This paper seeks to unpack what effective strategies are available for designers to respond to the fears this story has conjured, while understanding the limitations of physical interventions in what is a more fundamental cultural and social issue. Building on our previous research which highlighted the direct relationship between growth area density patterns and the incidence of family violence , we now drill down into the detail of the urban environment. Drawing on interviews with Victoria Police, lawyers and counsellors, and under the banner of White Ribbon we outline a quick snapshot of deliverable design and development solutions that can assist in the cause of preventing men’s violence against women. Looking at gender issues in planning is central to the success of economic regeneration and social inclusion . While not always immediately evident, everyone has a role to play in preventing men’s violence against women, through our conversations and attitudes, the influence we yield in our workplace, and the places we deliver to our community. Ms Betty MacLaren Programme Manager Community Safety Auckland Council The Safer Henderson Town Centre Plan In June 2014 Henderson Town Centre experienced a spate of violent incidents that resulted in the death of a shop keeper. The safety team used a user centred design approach to research how the local community perceived safety in the town centre and how they wanted safety issues resolved. This was the first time that this approach had been used by the team. It was an amazing learning journey and many insights were gained that produced a dynamic community safety plan that is now being implemented. Our purpose was to design specifically for the Henderson community. To produce a safety plan for community implementation that was built on the local community voice. This voice was integrated into the design process. Empathetic interviews allowed local people to talk of their broader experiences of being part or not part of the community. The immersion into the feelings and experiences of a broad range of users provided an understanding of their journeys and how they used the town centre. This data was rich in insights and informed the development of a user experience map and identified opportunity areas that could act as levers for change. A collaborative framework with stakeholders also influenced our plan. The design has identified where shifts have to occur to increase safety. 24 new initiatives are being implemented by locals and stakeholders that will increase the vibrancy and participation of the community and families as well as the business sector and the physical environment. This particular design approach has allowed local people and professionals within Henderson to move from fear to responsiveness and empowerment. It has allowed for simple solutions to be implemented for strong safety outcomes. Ms Patty Kinnersly Policy and Projects Manager, Children and Young People Our Watch Ms Liz Murphy Senior Project Officer VicHealth Mr Dean Griggs Manager, Community Safety & Wellbeing City of Melbourne A partnership approach to creating safe, equitable and respectful workplaces and cities Local government has been the site of ground breaking work in the primary prevention of violence against women over recent years. Increasingly, councils understand the impact that violence against women and gender inequality has on the communities that they serve and the importance of leading by example through developing respectful and equitable workplace cultures. Local government has also recently focused on testing innovative new bystander action initiatives as part of broader gender equity and violence prevention efforts. In partnership with VicHealth and Our Watch, over the past three years the City of Melbourne has been focusing on embedding gender equity and bystander action into the everyday business of council and across their capital city. Research points to the need for bystanders to play a more significant role in preventing violence against women, and identifies the potential for bystanders to make a difference to the social conditions that lead to violence against women (VicHealth, 2012). Current research also identifies the role that workplace systems and structures can play in preventing violence against women by promoting gender equality and respectful relationships (VicHealth, 2012). Our Watch’s Capital Cities Lighthouse Project will draw on this research and practice experience from past prevention initiatives in local government to develop, implement and evaluate the effectiveness of a violence prevention resource kit as part of a tailored organisation wide approach to preventing violence against women. The City of Melbourne, Our Watch and VicHealth will engage in a panel discussion to provide an overview of the current research around violence prevention and bystander action, including initiatives in local councils, present the history and trajectory of this work at the City of Melbourne and discuss Our Watch’s new Capital Cities Lighthouse Project and its relevance to local government across Australia. Mr John Maynard Senior Project Manager City of Sydney "Who belongs here anyway?" Striving for Equality in a crowded City In 1900, 150 million people lived in cities. Since 2008 that figure has grown to over half the world’s population, more than 3.5 billion people, meaning that for the first time in history human beings can be described as an urban species. While much of the literature around urban development has focused on economic and environmental sustainability, the human dimension or our understanding of what makes for a successful social city has arguably been left behind. In this regard social connections between our fellow social animals are critical to our collective sense of well-being, resilience, safety and security. Almost one quarter of households in Australia consist of people living alone and as an aging society older people are at greater risk of isolation. Sole parents and people with limited English skills are also at risk of social alienation particularly where there is growing pressure on cities to provide decent and affordable private and social housing in communities that are economically, environmentally and socially sustainable. At the same time the challenge for local authorities lies in shaping and managing public spaces that connect us with other people and places in our streets, open spaces, footpaths, parks and plazas while absorbing larger populations and addressing long standing social problems. The presentation will highlight and explore some of the complex issues facing the City of Sydney in influencing, supporting and addressing people’s feelings of attachment and belonging, perceptions of safety and neighbourliness in striving to create a safer city and improve quality of life for all. Mr Malcolm McCall Coordinator Social Policy City of Yarra Pedestrian safety at night: A mixed-methods investigation into urban environs and their impacts on perceptions of safety and incidence of personal and property crime The City of Yarra is renowned for its dynamic night life spread across several precincts, principally Collingwood and Fitzroy (Smith, Gertrude, Brunswick and Johnston Streets) and Richmond (Victoria, Church and Swan Streets and Bridge Road). Yarra’s Night Time Economy (NTE) contributes 8.4% of jobs to Yarra, with the economic benefits of the NTE estimated to outweigh costs at a ratio of 2:1. There are, however, matters of crime and perceptions safety principally associated with night time and night time activities. In 2014, the City of Yarra adopted the Night Time Economy Strategy, committing Council to work with residents, traders and other partners to deliver its vision of a safe and enjoyable Yarra at night, attractive to all ages and interests. As part of this strategy, Yarra officers with consultants from Public Place Ltd, investigated whether the current urban environment enables or impedes the safe movement of pedestrians in night across the municipality and what interventions, particularly public realm improvements, are required to promote community safety. Strategic options were informed by a three stage program of research: Phase one was a geospatial analysis of the physical environment for the movement of pedestrians at night considering late night venues, land use and open space, roads, footpaths and bike paths, public transport and car parks, lighting assets, population density, and quantitative perceptions of safety data, from the last four waves of the Annual Customer Service Survey (ACSS). In Phase 2, text searches were performed on open-ended responses from the ACSS as well as data from Council’s customer relation management system (CRM) including subcontractor data, with results analysed thematically and integrated spatially; In phase 3, further informed by Crime Statistics Victoria data, key informant interviews were held with both VicPol local area command and select Council officers to identify known trouble spots. Informed by this information, intercept interviews were held in situ in areas where safety issues are prominent so as to ascertain the actual experience of residents, visitors and traders. The findings from this research were presented to an inter-disciplinary, cross organisation group of stakeholders to inform strategic efforts to promote community safety. Mr Alan Myall General Manager - Electronic Services SECUREcorp Pty Ltd Safe City CCTV Patrol Vehicle Melbourne has long been recognised as an internationally safe community, so in 2010, when rising street violence, assaults and assorted street crime within the City of Melbourne became a constant source of main stream news media, SECUREcorp management formulated a proposal (out of scope of contract and function) aimed at reducing and reversing this trend. This proposal was innovative and proposed a world first service type, Mobile 360 degree CCTV Patrol vehicle staffed by professional security staff equipped with head cameras and non-physical intervention strategies. At the end of each shift, the recorded CCTV footage would be manually removed from the vehicle and stored in the City of Melbourne Safe City control room as per the requirement of the street surveillance act. Stage 2 of the program was to be able to provide the passenger of the vehicle with the ability to be able to control a pan tilt zoom camera within the vehicle. A high resolution camera was mounted on the roof of the vehicle providing the ability to be able to zoom in on incidents and capture more detail about any offence being committed. Stage 3 of the program was to provide a seamless interface of the recordings from the vehicle with the Safe City control room. SECUREcorp, with close cooperation of council, upgraded their mobile CCTV vehicle with IP camera and recording technology. Footage is now seamlessly downloaded at the end of each shift and stored for access as required by authorities. The clarity and detail provided by the CCTV vehicle camera network is now regarded as one of the best forms of street crime prevention and detection systems within Australia. The quality of CCTV reproduction for identifying offenders has been proven by Police and highly regarded as a significant tool in the apprehension and prosecution of offenders. Mr Shane Boris Pointing Senior Research Officer The Cairns Institute, James Cook University Realistic Problems in CCTV use: complicated and complex The Victorian Department of Justice and Attorney General have a logic diagram for CCTV project installation and operational management. Using this, two levels of theory regarding CCTV as a crime reduction tool are illustrated. The technology and many uses of it are merely complicated and effectiveness, can be optimised by following a simple recipe. The psycho-social concept of deterrence, as well as what types of aggregate data to collect and analyse is, however, complex. For example, how does the fact of being monitored by CCTV affect women and men differently, and what types of questions need to be asked to frame effective communication strategies? The International Safe City framework recognises the importance of understanding holistic responses to complexity. Two case studies in Realist Evaluation applied to CCTV, from the northern cities of Cairns and Townsville (each having been an accredited International Safe City) demonstrate the difference between complicated and complex. Lessons learned point to future practical actions and research directions using Realist Science. Mr Harry Polydorou Principal Strategic Planner City of Kingston The Mentone Renaissance Since Mentone’s birth in the 1880’s this once quiet seaside holiday town has become a sought after bayside suburb and education hub for primary and secondary education. The current street network follows that of the same pattern since formed in the early 20th century. Mentone provides employment for approximately 1000 people and offers the highest concentrations of schools anywhere in Melbourne with around 6,000 students. At peak times pedestrian traffic rivals that of Melbourne CBD with almost 1000 students crossing Como Parade in less than one hour. The area is known to be congested with high levels of pedestrians, cyclists, vehicles and buses. In partnership with VicRoads, VicTrack and Public Transport Victoria, Council is pursuing a major project called ‘The Mentone Renaissance’ to support a new vibrant community space in line with the community’s long term vision for the Mentone Activity Centre. A redesigned road network will see the transformation of a historic triangle site in the ‘urban heart’ of the Activity Centre to create a safer, reinvigorated, vibrant space that will attract new forms of investment/leisure and improve all modes of transport. This project will involve the creation of a new piazza and meeting space that complements the Mediterranean heritage of the area and reconnects the historic train station to the iconic Kilbreda Tower. This will involve diverting traffic to more efficient routes, creating new school drop off zones, relocating key bus stops to improve safety/connectivity and improving pedestrian links. The project will capitalise on a burgeoning, vibrant café’ culture to activate spaces and create a more attractive retail core. This presentation will discuss designing and planning for safe communities, public transport, road and pedestrian safety, identify the role of streets in urban safety projects whilst creating new and exciting public spaces that address safety, particularly for school children. Ms Gabriela Quintana Vigiola Lecturer University of Technology Sydney Cultural and community programs to prevent the increase of criminality in Caracas' barrios Caracas, the capital of Venezuela, is among the five most dangerous cities on the world. In a city where kidnappings, murders and criminal gang’s shootouts are a huge part of people’s everyday live, finding innovative strategies to prevent criminality rates from rising even further becomes an important matter to address. In this vein, even though several policies to decrease crime are needed and should be developed and implemented by the government, other small scale actions are also required to tackle this significant urban problem. Criminality affects all the different areas of the city. Notwithstanding, a large part of it is generated in barrios. There, most criminal gangs are settled, being the members a paucity of the barrios residents. These residents are usually teenagers and young adults that are part of the community. However, fear has made most community members to isolate these thugs. In parallel to this, the segregated teens claim community spaces to themselves, preventing residents to use them. By applying a qualitative approach to understand the participants’ perspectives on the interaction between religiosity as a cultural construct and the barrios’ urban space, a crime prevention strategy applied by the community arose. Gang members highly respect shared cultural events such as catholic processions. During these events there are no criminal activities in the barrio because the gang members are usually involved in these. By acknowledging this fact and integrating them as part of the community, the urban spaces where these cultural events take place belong at that moment to the whole community, not only to the thugs. Also, through collaborative programs between the Catholic Church and community leaders and other community members, religiosity as the most important Venezuelan cultural construct can be used to reach out to young kids and teenagers to prevent them joining the criminal gangs. Mrs Bonnie Rosen Principal Symplan The built environment professional’s role in preventing and minimising alcohol related harms Alcohol consumption is an intrinsic part of Australia culture and plays an important social, physical and economic role in many communities. However, the abuse and misuse of alcohol is directly associated with a number of harms at the individual, family and community level and has therefore has become a significant public health issue. The design and management of the physical point of both purchase and consumption, and the public places around licensed premises, have been acknowledged as having a key role in preventing and minimising the extent of this harm. As a result, there is broad recognition, including within the health sector, of the role that built environment professionals play in enhancing the amenity and safety at the community level, including the public and private realm in entertainment precincts. This paper explores the best practice principles being implemented by built environment professionals, city managers, and regulators to enhance the level of real and perceived safety in the public realm surrounding licensed premises in entertainment precincts. These best practice principles will be discussed in the context of international, national and Victorian case studies and case law. The paper will also discuss particular specific recommendations which address the various challenges built environment professionals face when seeking to create safe, supportive and sustainable environments within which alcohol is purchase and consumed. Ms Jessica Setu Community Development Consultant The Power and Impact of Safe City Accreditation Amongst Organisations and Community Community-led safety initiatives that are supported by inter-agency collaboration are effective, sustainable and advantageous to all involved. Communities with International Safe City Accreditation aim to work cohesively in order to reduce crime and prevent injury. The elephant in the room is often the political climate among those sitting around the table. This can hinder your productivity and cripple those who want to make positive change. Avoid distraction and open the gates to the community, collaboration should be inclusive and powerful. By doing this, you place ownership of your accreditation into the hands of the community, breaking down silos and political agendas. It’s more than just ‘impressive data’ that your inter-agency group should be aiming for. It’s sustainable change that will enhance the lives of those living in your community for years to come. It’s breaking cycles of crime, generational gang culture and increasing perceptions, and realities, of safety. Placing leadership and decision making opportunities into the hands of residents, business owners and community groups will build stronger foundations for long lasting change. We know that community-led safety initiatives, with the support of inter-agency groups, will demonstrate united trust. The psychological effects this has on individuals and community groups, particularly in high deprivation areas, indicate a significant increase in social connectedness, healthier relationships, increase in community pride and ultimately, a reduction in overall crime. Community-led safety initiatives have been successful in reducing crime and injury and increasing community resilience in a small patch of New Zealand - an area which has pockets of social housing, gang presence, increasing family violence statistics and excessive alcohol supply and use. My experience of working smarter, more proficiently and collaboratively has had positive impacts on the community and illustrates the need for us to continue to strive towards our shared vision for a safer city together. Mr Sean Simpson Senior Community Development Officer Community Safety/Social Programs City of Subiaco The Pitstop event - positive displacement of youth alcohol consumption This presentation will use quantitative and qualitative data to examine the impact of the Pitstop positive displacement event series on harm associated with youth late night alcohol and drug consumption. As with many cities, Subiaco's town centre hosts the densest concentration of assaults, burglaries, damage to property and antisocial behaviour in the local government area. Many of these behaviours, particularly violent crimes, occur on Wednesday, Friday and Saturday nights and are associated with alcohol and youth. In order to address these issues, the City of Subiaco created Pitstop. Pitstop aims to positively displace crime and antisocial behaviour associated with Subiaco CBD's nightlife on a Wednesday, when patronage of bars and clubs is dominated by university students and other youth. It includes entertainment for youth in the laneways near clubs and bars, supported by a peer-to-peer safe partying message. From October 2014 to March 2015, youth in Subiaco were greeted by fake lawn, seating, non-alcoholic beverages and entertainment such as a DJ, silent disco, photo booth or similar. While enjoying themselves youth would be approached by event partners Red Cross Save-A-Mate to engage attendees in peer-to-peer discussions of harms associated with drugs and alcohol, framed as fun conversations rather than lectures. Volunteers were also able to rove nearby streets in teams, engaging youth waiting in lines with the same conversations and inviting them to attend Pitstop. A major aspect of the project has been data collection in an attempt to determine the effectiveness of a positive displacement approach. This has included data on alcohol consumption, intended consumption, likelihood of taking illicit drugs, perception of risk and crime statistics. Although the series is incomplete at time of writing this abstract, results are promising with attendees likely to consume less drugs and alcohol and to have an increased perception of risk than non-attendees. Prof Richard Sinnott Director, eResearch University of Melbourne Infrastructures Supporting the Utilisation of Sensitive Data Sets to Better Understand Safety and Wellbeing in the Cities of Australia The Australian Urban Research Infrastructure Network (AURIN - www.aurin.org.au ) is a large-scale, federally funded project to establish a data-rich research environment offering seamless and secure access to extensive, distributed data from the definitive data providers across Australia related to the urban and built environment. This platforms also offers an extensive range of accompanying tools for the analysis of these data sets in a user-targeted research environment. At present the system provides access to over 1,100 data sets and over 100 tools from major data agencies (including government, industry and research). This includes capabilities for security-oriented access to unit level data sets from organisations such as the Department of Health in Victoria (amongst others). This presentation will present the breadth and depth of the urban research data sets available through AURIN; provide a case study in the utilisation of these data sets focusing on safety and well-being of individual members of the Victorian population and show the relationships between a range of information including street-lighting information, alcohol outlets and crime-related information. This talk will provide an overview of AURIN but more importantly it will focus on how next generation security systems allow extremely rich analysis environments that harness the power of big data for research that has hitherto been impossible. Associate Professor Veronica Soebarto Associate Professor School of Architecture and Built Environment The University of Adelaide Investigation of the relationship between CPTED principles and people’s feeling of safety: A Pilot study in the City of Adelaide Since 2010 the Property Council of Australia has commissioned an annual survey of people’s views about the importance of liveability attributes that make Australian cities good places in which to live. In 2013, as in previous years, topping the list of 17 attributes is “a safe place for people and their property”. The concern about liveability is reflected at local government level where much of the work of translating broad principles into on-the-ground solutions occurs. In South Australia, for example, creating a ‘liveable city’ is one of six desired outcomes listed in the City of Adelaide Strategic Plan. The Safer City Policy suggests that “places will be made more welcoming and safe through the application of Crime Prevention Through Environmental Design (CPTED) principles in development planning and place activation”. While CPTED concepts and principles have been incorporated into urban design policy from the federal level to that of local council, there is little research in Australia, or elsewhere, that evaluates and critiques CPTED principles in relation to urban design particularly in exploring the link between CPTED principles and people’s feelings of safety and comfort in an urban precinct. This paper will discuss a pilot study undertaken by an inter-disciplinary team from social science (with an interest in urban geography), law (an interest in property and planning) and architecture (sustainability and the built environment) to explore this issue in a mix-use (mostly commercial) precinct within the Adelaide City Council. The research combines a micro-scale analysis of the built environment and a series of interviews. This paper will focus on the built environment survey, the methods implemented and the results found, and briefly relate them with the results from the interviews. The research found that while some of the CPTED principles have been implemented in the urban design of this precinct, what make people feel safe are not necessarily and foremost directly relating to the built environment design. The main factors that contribute positively to people’s feeling of safety and comfort are 1. 2. 3. 4. Activity Familiarity Of The Surroundings Maintenance Of The Area, Building, Or Space Some Urban Design Related Factors. Of the latter factors, the most prevalent ones are: connectivity both in terms of infrastructure and activities variety of small shopfronts clear line of sight good scale or proportion between the street/footpath with buildings on either side clear mental map though walkable distance and unobstructed path and end active use of exterior space. Mr David Turner CEO David Turner CPTED 'Reborn' (crime prevention through environmental design) Cities are made more liveable through security awareness and technique. CPTED has been around for over 50 years globally and incorporates the assessment, skill and planning required when creating new infrastructure, also while maintaining and improving existing towns, parks and suburbs to decrease security incidents and liabilities associated with high and low density living. However; sparked from a large shire in Western Australia requesting to learn this skill for their 100 key staff, we found CPTED is surprisingly something that is not used widely or effectively because of lack of understanding. My team and I started thinking, how can we teach CPTED easily, empower people, make it interactive and fun, and add value immediately thus decreasing security risk and threat while increasing safety to a community? We discovered the key to this problem, and this was to correctly weave the most effective risk management principles into CPTED and create short six hour workshops that in turn create ‘mini risk managers’ throughout any organisation. Combined with exciting and high energy communication and interaction activities within a class room of 10 -, 25, we found that we could empower anyone from rangers, all managers, contractors, grounds persons and business owners to understand and effectively mitigate their communities risk with outstanding results. One activity within this six hour workshop broke the class into four teams where they each designed a town, a recreation ground, a building, and a large car park based on their newly acquired CPTED risk management principles to successfully manage risk. The results were exceptional. If not delivered correctly CPTED may remain a large document which does not achieve its full potential to the community. This paper will outline the importance of this vital skill and how to implement CPTED appropriately. Ms Eriko Watanabe Urban Designer / Architect Elenberg Fraser The Dutch way (How the Dutch street and the city works) The Netherlands has the largest number of cyclists and has the safest bicycle roads in the world. More than 60% of trips are made by bike in the inner city and 38% of total commuters use bikes daily in its Capital, Amsterdam. Despite the large number of bike commuters (and even without the helmet!) the fatal bike-related accidents are very law, 6 people annually. Furthermore, overall traffic safety in the Netherlands is the best in Europe, with 32 deaths per million inhabitants in 2012, 60% of the average in Europe. How did they succeed to make such a safe city? The safe road networks haven't been there since the beginning. The improvement of the road safety only started after mid-1970’s when the Dutch government and policy makers were alerted by the protesters and demonstrators against the motorization of the city. It was the National decision to make the Dutch city safer. The Dutch planners have been experimenting and improving the infrastructure ever since. The presentation will be composed of three sections; 1. Brief history of Dutch planning culture including the safer and livable city movement in 70’s, 2. Reference of various road profiles (wide to narrow, national road to local street) and solutions for the pedestrian safety, inclusion of public transportation and the bicycle roads, 3. Process of street and neighborhood upgrade by showing the most recent project, Wibautstraat, once called as a sewage of Amsterdam. Mr Wayne Williams Trust Coordinator Safer North Community Trust Ms Fleur Knight Teacher & Trustee Murray's Bay School Safer Cities for Children This presentation provides solutions to many schools that experience safety issues around roads and entrances within the school zones. When discussions were held with School Principals and Board of Trustee members, we learnt that many schools felt that their school safety zones were often very unsafe. When schools were originally built, they experienced a much less population, less passing traffic, less parental drop-offs and pick-ups, less pupils and staff and less service vehicles. Now we find that all of the above have mostly increased over time but that the roadway may not have. The congestion is worse. A typical school often has a main gate, a pedestrian crossing very close by, footpath traffic and motor vehicle traffic in a common space, bus stop with multiple buses at the two busy times of the day. In short it is a nightmare of congestion and with that, higher risks in spite of the attempts to mitigate those risks. Finding a solution can be a common sense solution but being able to affect change is the most difficult part as it may well involve other agencies like Council, Local Transport Authority, Police, Traffic Authority, Board of Governors and Ministry of Education. Each may view the situation in a different light so nothing changes until a severe incident occurs. We have developed a platform for conducting a safety audit of the zone and incorporates the gathering of data on all users especially in the two busy periods daily Monday to Friday, determining all the potential risks to the safety of children and provide solutions for eliminating those risks so that safety is greatly enhanced by the coalition sharing responsibility. This makes the process accessible to all schools that identify issues but fil to obtain traction for change. Agencies are more receptive to receiving a detailed analysis and proposal of solutions that there is more likelihood of achieving goals and objectives for Safety at the School Gate. When we first started on this pathway we soon discovered many other schools had similar issues with some variances but the pathway to get some action was much the same. The saving of time and energy using the model is substantial but not just to the school involved but also to the agencies above who are spared the task of doing multiple safety audits. This process is aligned to the principles of CPTED (Crime Prevention through Environmental Design) POSTER PRESENTATIONS Ms Anna Svensdotter PhD student Queensland University of Technology City Smarts - 21th Century smart citizenry Smart cities is a concept today commonly discussed in different contexts, from planning to space management, from design to social science, addressing issues of the contemporary world, including its safety and security. Smart cities as Safe Cities are intended as digitally connected environments where technology allows improved protection of city systems and recognised user groups from external threats, where crime, vice and inefficiencies can be eradicated through the implementation of technological systems. This novel version of modernist sanitized environment replicates common issues of modern and postmodern cities, such as exclusion or segregation. A controllable inside can only be created by determining a border and an outside, this makes such design inevitably exclusive and segregatory. Crime is not eradicated, but simply displaced into area of physical or technological darkness. In the digital age, an age of globalisation, and urbanisation, this approach to safety is no longer sufficient as the connectedness of less safe places to safer places is often unavoidable. This paper reviews alternative approaches to current practices in designing, building and planning safer urban environments which innovates traditional use of technology as a mean of control and surveillance. Critical analysis highlights the potential for designing crime out initiatives to erode the dynamic multilayered sub-groups of people who simultaneously occupy and transit through the safe zones. Will this result in a new generation of ‘non-users’ of safe spaces relegated to the technologically dark peripheries of the city? The paper argues that designing crime out may only serve to encourage its congregation elsewhere, and how empowering communities and individuals could be an innovative strategy to improve the idea of City Smarts, developing more culturally flexible, long term solution to the challenges faced by urban reality in the digital, globalised, and urbanised age. Ms Andrea Rowe Senior Consultant Safety Action Pty Ltd Safe City Taxi Ranks- A review of safe design and systems Andrea was involved in a review of the Melbourne City Council's Safe City Taxi Rank Scheme. This presentation shares the findings of the review in 2007 and safe design initiatives implemented in Melbourne and Australia since then. The findings included, Exploring the effectiveness of the SCTR Scheme (i.e. location, usage, and future directions for the program); Alcohol related anti-social behaviour and violence in and around the City’s late night entertainment precincts particularly at weekends, known to have contributed to lack of perceived safety in the CBD; The ability to assist in creating a safer environment for passengers and taxi drivers; The ability to reduce anti-social behaviours by providing well lit and monitored zones, on site supervision and immediate contact with emergency services;Encouraging taxis to service the City’s late entertainment precincts by transporting patrons to and from the City, in particular after 1am. Mr Ollencio D'Souza Director TechnologyCare Case Studies on Improving situational awareness in safe city projects by extracting actionable intelligence from integrated system environments using a physical security information management (PSIM) system Technology based solutions are rapidly being introduced producing a lot of "data" ("big data") of varying significance and priority. Cities use CCTV and "integrated technology" so that one technology, say access control or video analytics, triggers another technology to deliver an alarm and/or event related images. The event based "response" is too narrowly based on the event which may not be "significant" enough when looked at in isolation but when juxtaposed with other events from other "sensors" or system alerts imbibe relevance that far outweighs the importance of the event on its own. Why is this so? Examples abound on how human frailty (distraction, emotion, fatigue, short attention span, etc) contribute to poor judgement and "missed" clues on recognising potential threats. Often the technology solutions put forward are often inadequate to generate relevant linkage between events. This workshop will use real life case studies to provide a hands on exercise on the use of a physical security information system (PSIM) as a "knowledge" integrator to deliver the tools to establish linkages and relevance so signs of potential threats are presented comprehensively. The workshop will delve into "workflow" which is a non technical but logical process of mapping "operational" resources, activity and costs. The workshop will also explore why introducing "technology" does not always enhance operational functionality and why at times could impede it. This workshop will show how a PSIM will deliver better knowledge management by extracting data from legacy and new hardware systems introduced into any security environment to improve the credibility of the "alarm/alert" and improve the opportunity to tailor responses to suit the event. A PSIM also delivers tools to "automate" operational tasks to ensure "compliance" with organisation / community guidelines or workflow. A/Prof Seng Loke Reader and Associate Professor La Trobe University Pervasive On-Demand Safety Services in the Future: Mobile Apps, Wearable Devices, Robots, and Drones A concept of technology-aided safety services is presented in which users can use a mobile app to report when and where they feel unsafe. This will allow accumulation of data that can be used to assess the times and places (and situations) where people feel unsafe within the city, possibly useful for the relevant authorities and town planners. The mobile app can also be used to conveniently share their feelings and locations with trusted parties or to request the company of friends, relatives or paid private security officers. Via the mobile app, one can also request remote monitoring via the user’s own wearable devices (e.g., streaming real-time video feeds from a Google-Glass like device to a control centre or to selected friends), or to request monitoring via service drones (unmanned aerial vehicles with equipped cameras) along specified regions (e.g., certain walking paths), where the drones can stream videos of temporarily monitored areas to a control centre. Such a mobile app can be senior-friendly so that seniors living alone might consider using such safety services at certain times. Drone services might also be employed for people who want their homes temporarily monitored while they are away for short and long durations (e.g., on vacation). Ms Jade Alexander Clinical Director Rape & Domestic Services Australia Vicarious Trauma: Managing the Inevitable The term vicarious trauma is often associated with the ‘cost of caring’• for others. It refers to the detrimental impacts suffered by people who are indirectly exposed to traumatic material, in particular workers in ‘helping professions’ such as Sexual Assault Counselling, Police, Emergency Services, Health and Social Work. Vicarious trauma can have deleterious, cumulative and prolonged effects on individual’s mental and physical well-being and can seriously undermine their ability to work in a role that includes responding to traumatised clients. According to research the risk of vicarious traumatisation for professionals who work in trauma context cannot be fully eliminated. It presents a serious work, health and safety risk for employers, and can produce significant human and financial costs in the following areas: employee physical and mental well-being, work performance, unplanned absences, attrition rates, compensation claims, and workplace culture. The effects of vicarious trauma can be however ameliorated if they are made conscious and addressed proactively by organisations and individuals. Drawing upon experience with developing a successful award winning Rape & Domestic Violence Services Australia Vicarious Trauma Management Program, this workshop is designed to build capacity of wide-range of professionals who work in a trauma context to identify and respond effectively to vicarious trauma on both individual and organisational levels. The workshop will balance informative and interactive modes of delivery - it will provide the participants with theoretical background, but also opportunities to engage in a facilitated group discussions and group exercises, and to learn through case examples. Outcomes: Understand of the construct of ‘vicarious trauma’, i.e. recognise its symptoms and impacts, and to differentiate it from other types of work-related psychological hazards Obtain an overview of strategies that individuals and organisations can adopt to manage vicarious trauma effectively, as well as ideas about how to prevent poor organisational outcomes due to maximal vicarious trauma. Structure: Construct of vicarious trauma Risk factors Symptoms Management strategies: risk reduction, early intervention, monitoring, offsetting symptoms Case study of successful vicarious trauma management program Ms Agnieszka Gontarz Ph.D. student Warsaw University of Technology Immunologic city sensitivity: the life forces of innovation and mobility in smarter safe city organism against crime. In contemporary urban environment, urban lifestyle creation transfigures the impulse to introducing new ideas. The purpose of urban innovation is to stimulate understanding and broaden the horizons of its inhabitants and users, yet many urban governments nowadays appear to neglect this responsibility in attempt to ignore the problem rather provide the most suitable tools to lift urban surroundings more than built physical environment. Thinking about the meaning of the spatial code conditioned by user's mental processes, intuition, and instincts, especially in the context of cultural criminology approaches. It has been seen that big data could be turned into any media signature. Beyond and above, scaling laws may be configured in the way of abstract thinking in new understanding of digital mental maps and visual information. It reflects on processes in which scale, in some that senses could be analogous. Living laws and visual codes are bringing a new clarity of the understanding of innovation and creative classes in urban planning through crime prevention. Fitting creation of all urban elements as a collective practice in which have become a pattern with emergency environmental processes and cultural codes through planning by parameter, open source platform, holographic visualization, and good graphic design. Where mobile lifestyle of contemporary cities includes all activities that are based on urban sensitivity of various type of sensors. The visual research has uncovered evidence of how the closed loop areas could be captured in maps, photos, and short films. Through analytic computer method of the coverage visibility of city structure and 3d virtual diagrams, which could be helpful in the process of proper formulating planning directions of protection. By means of how the city organisms provide protection for its structure against threats and prevent them from destructive effects and influences.
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