BUSINESS PLAN OF THE EAGLEHAWK INDUSTRIAL RECYCLING CENTRE Acknow ledgement: FEO acknow ledges its long term relationship w ith the City of Greater Bendigo in allow ing it access to w aste mater ials at the Eaglehaw k Landfill. Prepared by: Future Employ ment Opportunities Inc FEO, May 2009 Future Employ ment Opportunities Inc Contents: Page 1. The Executive Summ ary 1.1. Rationale 1.2. Mission Statement 1.3. The Vision 1.4. Objectives 1.5. Core business 1.6. Auspicing the New Enterprise 1.7. Structure of FEO 1.8. FEO Mission Statement 1 1 1 1 1 1 2 2 3 2. The Viability Equation 2.1. Creating Jobs 2.2. Income 2.3. Cost of Operation 2.4. Weight and Volume in Sales 2.5. Construction of the new Centre 2.6. Purchase of Plant & Equipment 4 4 5 6 7 7 8 3. Staff, Resources and Operation Strategy 3.1. Selection of Staff 3.2. Implementation 3.3. Delegated Responsibilities 3.4. Responsibilities of Employees 3.5. Operational Strategy 3.6. Competitive Edge 9 9 9 9 9 10 10 4. Marketing Strategy 4.1. Market Target 4.2. Market Trends 4.3. Advertising & Promotional Strategy 11 11 12 12 5. Key Success Factors 5.1 SWOT Analysis 13 13 6. Hum an Resource Strategy 6.1 FEO Culture 6.2 Skill Development 6.3 Compliance 14 14 14 14 7. Risk Management Strategy 7.1 Insurances 7.2 Loss of Key Person 7.3 Occupational Health & Safety 14 14 14 14 8. Financial Forecasts / Budget for Period 15 9. Attachments - Job Description - Occupational Health & Safety Policy Future Employ ment Opportunities Inc Green Waste Recycling Entrance to Recovery Area and Landf ill Site of the new Eaglehawk Eco Centre now completed Proposed site of The Eaglehawk Industrial Recycling Cleanaway Liquid Waste Recycling Putrescible Waste Collection All Stone Quarries Recycling Concrete, asphalt & bricks The City of Greater Bendigo’s Eaglehawk Landfill Precinct Future Employ ment Opportunities Inc Business Plan of the Eaglehaw k Industrial Recycling Centre 1 The Executive Summary Future Employ ment Opportunities entered into a licence agreement w ith the City of Greater Bendigo in 1994 to operate w hat is now know n as the Eaglehaw k Recycle Shop. The Enterprise started w ith 10 Jobseekers who had been out of work for a total of 44 years during the last economic dow n turn in the early nineties. Over the past 15 years they have developed their Enterprise and today operate a self sustaining business turning over $500,000 annually, recycling 4000 tonnes of waste and employing 12 staff. All operating costs are paid through sales. The Recycle Shop has over 40,000 visits per year. The Eaglehaw k Recycle Shop has published “A Guide to Starting a Recycling Venture in your community”, w hich should be read in conjunction w ith this Business Plan. www.communityrecycling.com.au Based on the successful operation of the Eaglehaw k Recycle Shop over 15 years, it is now proposed to open the Eaglehaw k Industrial Recycling Centre. 1.1 Rationale The Business Plan is based on the premise that the City of Greater Bendigo w ants to reduce the 45,000 tonnes of commercial and industrial w aste that is being buried in the Eaglehaw k Landfill annually. It is also based on the premise that a group of 10 Jobseekers w ant to create employment for themselves and can see the benefits of using w aste as a source of w ealth w hile at the same time producing positive environmental outcomes. 1.2 Mission Statement The Eaglehaw k Industrial Recycling Centre w ill be established at the Eaglehaw k Eco Centre to recover, reuse and recycle waste before it goes to landfill, create jobs in the City of Greater Bendigo and to gain maximum environmental outcomes. 1.3 The Vision The Eaglehaw k Industrial Recycling Centre w ill provide an alternative to dumping w aste to landfill, bring together industry representatives to get them to take greater responsibility for their waste and to accumulate bulk quantities of metals, timber, concrete, plastics and cardboard to bale and sell back for re-manufacturing. In so doing it w ill create new jobs and also give the community a source of cheap second hand products. 1.4 Objectives • To create industry aw areness about reduction, recovery, reuse and recycling. • In partnership w ith Council establish a best practice Industrial Waste Recovery Area. • To gain sufficient income as to employ long ter m unemployed people. • To evaluate innovative opportunities to increase the reuse of materials. 1.5 Core Business The Eaglehaw k Industrial Recycling Centre w ill sort items for reuse and recycling and sell them as quickly as possible. All other activity w ill be of a secondary nature in the operation of the Enterprise. The income of the Enterprise w ill pay for all operating costs and surpluses w ill be used to increase paid hours to staff and improve productivity. Future Employ ment Opportunities Inc Page 1 Business Plan of the Eaglehaw k Industrial Recycling Centre 1.6 Auspicing the new Enterprise FEO w ill auspice the Enterprise and w ill sign all legal documents, undertake the employ ment of staff and be responsible for all other associated requirements. The finances of the Enterprise w ill be strictly supervised by the FEO Accountant and all surpluses w ill remain in the Enterprise to grow it. 1.7 Structure of FEO FEO operates a range of Enterprises based on its mission to create jobs. Its Board is elected at the Annual General Meeting held in October. Each Enterprise has an Advisory Committee made up of local business people and interested individuals w ho act as a sounding board and give advice on day to day operation. The Committee w ill meet bi- monthly w ith the Enterprise staff to review income and expenditure and operational strategies. The minutes of this meeting w ill be forwarded to the FEO Board w hich w ill consider recommendations from the Advisory Committee. Organisational Details: An Incorporated Association registered as Future Employ ment Opportunities Inc. Trading As: On Track – Training & Employment Eaglehaw k Recycle Shop Enhance IT TradeStart Portland Recycle Shop Manages: Workspace Australia Ltd Legal Name: Future Employ ment Opportunities Inc. Registered Office: 12 Hall Street, Eaglehaw k, Vic, 3556 Telephone: (03) 5446 7046 Facsim ile: (03) 5446 2289 Em ail: [email protected] Web Sites: www.feo.net.au www.communityrecycling.com.au Board Mem bers: Ms Margot Falconer, Ms Sandra Hansen, Mr Mike Kiernan, Mr David Kippen, Mr Michael Langdon, Mr Michael McKern, Mr Ross Mitchell, Ms Brenda O’Shannessy, Mr Darren Phegan, Ms Sandra Wilson. CEO/Public Officer: Mr Peter Cox Accountant: Mrs Rebecca Dempsey Bankers: Bendigo Bank Auditors: Strategem Financial Group Future Employ ment Opportunities Inc Page 2 Business Plan of the Eaglehaw k Industrial Recycling Centre Future Employ ment Opportunities Inc Page 3 Business Plan of the Eaglehaw k Industrial Recycling Centre 2 The Viability Equation The Enterprise must create jobs, reduce w aste to landfill and be financially sustainable. It must also be beneficial to the community, to Council and to w aste generators w ithin the City of Greater Bendigo. It is estimated that it costs the Council $60 m3 to bury w aste in landfill. This equals to approximately 1 tonne of w aste. Therefore, for every 1000 tonnes of w aste that is reused or recycled the Council can make a saving of $60,000. 2.1 Creating Jobs This model is based on the Eaglehaw k Recycle Shop operation w hich is detailed in the publication ‘A Guide to starting a Community Recycling Venture’ see www.communityrecycling.com.au The task of the employees is to remove items and materials that can be reused or recycled. They are sold thus creating a financial base upon which the Enterprise can operate. It is proposed to seek government funding to support wages and on costs in the first 12 months with operating expenses coming from sales. Future Employ ment Opportunities Inc Page 4 Business Plan of the Eaglehaw k Industrial Recycling Centre 2.2 Income Once in full operation, it is anticipated that the operational costs w ill total $510,000 per annum, therefore, income must match expenditure. % of total Incom e Quantity per week Sell $3,900 per week to public Total tonnes 1st year General sales to the public 40% $204,000 Metals 45% $230,000 30 tonnes 1560 Plastics 10% $ 52,000 5 tonnes 260 Cardboard 2.5% $ 12,000 6 tonnes 312 Prohibitive items 2.5% $ 12,000 50 items per week 52 Total 100% $510,000 Item 4000 6184 These figures are based on previous experience working at the tip face and a number of trials held w ith waste companies. They also relate clearly to the operation of the Eaglehaw k Recycle Shop w hich has access to about 10,000 tonnes of domestic hard w aste. The operation w ill have access to 45,000 tonnes of commercial, industrial and demolition waste annually. In 2007-08 year the Eaglehaw k Landfill site received 99,940 tonnes of w aste. The breakdow n of waste received consisted of: • 25,000 tonne kerbside collections • 29,000 tonne commercial and industrial collections • 16,000 tonne building and demolition • 4,000 tonne green w aste • 6,000 tonne prescribed w aste (asbestos and contaminated soil) • 10,000 tonne municipal w aste (street cleaning and fill) • 3,000 tonne transfer station w aste • 6,000 tonne domestic trailers. City of Greater Bendigo – April 2009 Future Employ ment Opportunities Inc Page 5 Business Plan of the Eaglehaw k Industrial Recycling Centre 2.3 Cost of Operation It is proposed to employ 10 long ter m unemployed Jobseekers under the General Shops Award. Item Cost Wages $18 x 10 x 38hrs x 52 w eeks % of operation 356,000 69.80% 15% On Costs 53,500 10.49% Accounting / Salaries – 6hrs x $35 x 52 11,000 2.16% Security 3,000 .59% Staff Training 5,000 .98% Pow er 2,500 .49% Site Maintenance 3,000 .59% Protective Clothing 8,000 1.57% Equipment Repairs 1,500 .29% Equipment Consumables 7,000 1.37% Vehicle costs: Truck $5,000 - Forklift $4,000 Teleporter $6,000 - Baler $4,000 19,000 3.73% Administration: Phone – Stationary – Postage 4,000 .78% Advertising / Marketing 15,000 2.94% Consumables for staff 2,000 .39% Insurance 5,000 .98% Audit 1,500 .29% 13,000 2.55% $510,000 100% Capital Item Replacement Total 80% of expenditure w ill go tow ards the employ ment of Jobseekers. Average daily takings to sustain the operation w ill need to grow to $2,040. a similar figure now being taken by the Eaglehaw k Recycle Shop. The Enterprise w ill have 18 months to reach this figure if the application for funding w ages is successful. Sales to the public w ill be via the existing Recycle Shop, therefore, there are no infrastructure costs required for sales. Goods taken to the Recycle Shop w ill have to be valued and an invoice made out to separate income streams betw een the tw o Enterprises. Future Employ ment Opportunities Inc Page 6 Business Plan of the Eaglehaw k Industrial Recycling Centre 2.4 Weight and Volume in Sales It is proposed that up to 10,000 tonnes of waste is to be reclaimed annually, how ever, it w ill take a number of years to reach this figure. Weight of material recovered w ill be measured via a w eighing device on the forklift. The Councils w eighbridge w ill also be used to certify weight while plastics, pallets, mattresses and furniture w ill make a difference in volume. 2.5 Construction of the new Centre The new Centre w ill be constructed in 2 stages so as not to over capitalise the site. It w ill also allow time to test the viability in practice. Stage one w ill be constructed in September/October 2009 w ith Stage tw o, a replica of stage one being constructed in March/April 2010. The Centre w ill consist of a Workshop measuring 1260m2 (stage one – 630m2) located on a concrete apron measuring 2460m2 (stage one – 1410m2). There w ill be 10 roller doors for easy access. A 6m roadw ay w ill surround the building for forklift mobility. B I N S B I N S B I N S B I N S Lock Up Shed Concrete Area 30m x 82m Baling Area 18m 30m Concrete Apron 70m 82m 18mmx 70m Baling Area 2 = 1260m (10 bays) 2 = 2460m Future Employ ment Opportunities Inc Page 7 Business Plan of the Eaglehaw k Industrial Recycling Centre 2.6 Purchase of Plant & Equipment For the safe moving of materials around the site the follow ing equipment w ill be required. Purchase of second hand vehicles w ill take place w ith the intention of them being used and maintained for 10 years. This has been the experience in current operations w ith staff gaining experience to maintain them. Teleporter – This loader w ill have an extended ar m to reach 6 metres to spread a load of waste for sorting and then pick the remainder up to load into the tipper. Anticipated cost: $75,000 Forklift – 2 tonne w ith swivel mechanis m to tip bins to one side. Anticipated cost: $35,000 Excavator – w ith magnet to pick up metal from dumped loads. Anticipated cost: $40,000 Tipper Truck – To pick up materials from industrial sites and to take residue w aste to tip face. Anticipated cost: $35,000 Other Plant and Equipment: Baler – A multi purpose baler w ill be required to bale plastics and cardboard. Bales to be up to 500kg in w eight. Anticipated cost: $40,000 Storage Bins- 20 bins w ill be required so that materials can easily be separated and moved around the site. These bins w ill be manufactured by TradeStart, a program for early school leavers w orking alongside a trades man to gain engineering skills. Quote: $24,600 Various pow er tools, w orkbenches and safety equipment w ill be purchased and used by the ten employees to separate materials. Anticipated cost: $20,000 Total Plant and Equipment cost: $269,600 This equipment w ill also be used to train staff to gain licences to operate them. They are very transferable skills for the w orkforce and w ill assist the employees to gain other full time employ ment w hen they are ready to move into other employment. “The purchase of these items are an investment in the Enterprise, for Occupational Health & Safety, for accredited training and for efficiency in moving hundreds of tonnes of materials each w eek”. A Capital Reserve Fund w ill form part of the operating budget w here the Enterprise w ill set aside $250 per w eek for vehicle replacement. Future Employ ment Opportunities Inc Page 8 Business Plan of the Eaglehaw k Industrial Recycling Centre 3. Staff, Resources and Operation Strategy 3.1 Selection of Staff. Expressions of interest from Jobseekers w ill be advertised in September w ith 10 being selected to operate the Enterprise through the follow ing process - Attendance at Information Session - Fill in expression of interest form, provide resume w ith names of 2 referees. - Attend interview . - Agree to attend and participate in w eekly Enterprise meeting. - A panel of two people w ill select the employees. - Applicants w ill be told that positions w ill be for up to 2 years and after gaining workplace confidence and a variety of skills they w ill be supported into other full time employ ment to give another Jobseeker an opportunity to start w ork through the Enterprise. 3.2 Im plementation Once chosen the Industrial Recycle Team w ill w ork a 38 hour w eek Monday to Friday in tw o shifts with a half hour lunch break. Shift 1: 8am to 4.06pm Shift 2: 9am to 5.06pm The Eaglehaw k Landfill operates 8am to 5pm during w eek days. The team w ill be paid $18 per hour under an Award rate and be entitled to 9% superannuation, 4 w eeks annual leave and 17.5% loading on annual leave. Workcover is w ith Allianz Australia Workers’ Compensation (Vic) Ltd. 3.3 Delegated Responsibilities Workers w ill share responsibilities and be trained in every aspect of operating the Enterprise. All w ill share driving responsibilities along w ith sorting of materials. It w ill be mandatory for all w orkers to attend a w eekly business meeting to discuss work issues and make decisions on improving the operation. 3.4 Responsibilities of em ployees Worker responsibilities. Be able to: - Unlock and lock up premises and secure all machinery, equipment and tools. - Attend to drivers in a friendly manner. - Cut fire w ood (special training) - Sort, identify scrap metals, cardboard, glass, plastic and timber. - Price items for sale. - Keep shed and layout of materials neat and tidy. - Operate machinery in competent manner. - Keep vehicles w ell maintained, neat and tidy and fill in daily log books. - Operate Industrial Recycle Centre efficiently. - Rotate jobs w ith other w orkers. - Work unsupervised. - Load and unload vehicles coming into the landfill. - Be punctual (arrival, morning tea, lunch break and afternoon tea). - Take phone calls, w rite messages in book provided. - Identify problems and report to business meeting. - Attend w eekly business meetings. - Follow directions from supervisor of team - Follow Occupational Health & Safety procedures. See Job Description attached. Future Employ ment Opportunities Inc Page 9 Business Plan of the Eaglehaw k Industrial Recycling Centre 3.5 Operational Strategy Commercial vehicles w ill be diverted to the Industrial Recycle Centre by City of Greater Bendigo staff at the landfill’s front entrance. Drivers will be asked to provide details of their load. Prior negotiations w ill have taken place w ith the major w aste transport companies. (See Marketing Strategy) If deemed necessary the load w ill be dumped in a bay for sorting. While there is potential to have access to 45,000 tonnes in the first year, to gain maximum efficiency about 20% or 9000 tonnes of w aste will be sorted for materials. This w ill mean that on average 35 tonnes of w aste w ill need to be sorted daily (250 w orking days in a year). With such volumes machines w ill play an important role in recovering material. Mater ials w ill be binned and moved to a w ork area for further separation from bins. Eg: non ferrous metals, timber for sale for firew ood, different types of plastics. As the Enterprise makes contact w ith companies, our experience demonstrates that some will require a direct pick up from their premises. Companies w ill be charged for this service and be asked to separate particular materials so a clean product is being picked up. 3.6 Com petitive Edge There is no one company accessing commercial and industrial w aste to reuse or recycle. A small number of demolition companies separate some items. Therefore, there is an open market to draw from. Co-operation from the w aste transporters w ill be paramount and in the longer ter m they w ill need financial incentives to separate w aste at the source and deliver to the Enterprise as a clean product. Future Employ ment Opportunities Inc Page 10 Business Plan of the Eaglehaw k Industrial Recycling Centre 4 Marketing Strategy The Manager w ill be responsible for marketing the Centre and its services. The City of Greater Bendigo spends $12 million a year on w aste, 10% of their operating budget and w ith 45% of waste delivered to the Eaglehaw k Landfill being commercial, industrial and demolition w aste there are real opportunities to reduce these costs. 4.1 Market Target It w ill be important to engage all w aste transporters and major companies that produce waste. A Forum w ill be held to bring these people together to introduce the Project to them. Target Customers to obtain material from - Waste Transporters including: SITA Environmental Solutions, Cleanaw ay, Big Boy Bin Hire, Bendigo Bin Hire, Garden Gully Bin Hire - Engineering firms. - Panel Beaters. - Government Departments, schools, hospitals. - Manufacturing companies. - Large retail stores. - Builders and tradesmen. - Carpet w holesalers and retailers. Target - Customers to sell goods to Metal companies such as One Steel Plastic Companies such as DP Global Cardboard to V ISY Renovators, home builders and do it yourself tradesmen. Businesses that repair. Market stall holders. General Public. Sales Target It w ill be necessary to turnover $2,040 per day when the business is fully operational. Strategies to reach this target will be discussed at the weekly Business Meetings. A special time w ill be set aside for this meeting w here everybody can be in attendance. A graph is to be displayed at the Centre depicting targets to be achieved and targets achieved. Metals, timber and plastics are to be show n separately. The key factor to increasing income is the delivery of clean separated product, therefore, educating companies in separating w aste must be a key objective. The Enterprise must undertake a comprehensive search for a range of companies w hich purchase bulk quantities of metals, plastic and cardboard to obtain the best possible mar ket price. The Enterprise’s partnership w ith the City of Greater Bendigo is most important as w ithout access to the waste stream the Enterprise could not start, therefore, strengthening the relationship is of high importance. Expected Range of Products - Bulk metals, plastic, timber and cardboard. - Saleable items to the general public. Bricks, timber, firew ood, corrugated iron, lengths of piping, angle iron, carpet, plumbing supplies among others. - E w aste and televisions. Future Employ ment Opportunities Inc Page 11 Business Plan of the Eaglehaw k Industrial Recycling Centre 4.2 Market Trends - - In the first year w orld prices of metals, plastic and cardboard w ill be low compared to 12 months ago, how ever, quantity is the key as very few businesses and individuals are now collecting material for bulk sale. In times of economic decline more and more people w ant to buy useable second hand materials. The shop w ill aim to become the biggest seller of reusable items in the region. It sees itself in a different market to most second hand dealers and market stall holders as it does not value add to its items. In fact it is acknow ledged that second hand dealers and market stall holders are our best customers. 4.3 Advertising and Promotion Strategy The purpose of all promotional activity w ill be to motivate businesses to bring goods and mater ials to the Centre and to purchase from the Shop. Motivating factors include: - Recycling is good for the environment. - Recycling creates jobs. - Visit the Shop regularly because items change all the time. - Recycling reduces w aste management costs. - There’s a bargain to be gained at the Eaglehaw k Recycle Shop. Promotion w ill take place all year round. - Regular business Forums to keep people and businesses informed. - Contact w ill be made w hen businesses are shifting or renovating. - Left over product w ill be sourced after sales and w hen businesses are taking on new lines or closing dow n. - Building sites w ill be visited to secure product. It is anticipated that 3% of the budget w ill be spent on promotion and advertising. During the year the Enterprise w ill partner w ith other like businesses to produce a TV commercial to promote recycling and reuse. Other - advertising w ill consist of: Regular media releases. Community announcements for radio. Printing DL information cards. Touris m cards at Tourist Information Centre. All signage is regarded as marketing and w ill be clear conveying the appropriate message that is easily understood. Advertising and promotion w ill be evaluated at the w eekly business meeting. Future Employ ment Opportunities Inc Page 12 Business Plan of the Eaglehaw k Industrial Recycling Centre 5 Key Success Factors - - - A strong and widely representative Advisory Committee w ho have successful business experience and community involvement. The Committee w ill support the Management Team to implement relevant programs and w ill scrutinize all expenditure. A Management Team that follows the direction of the FEO Board and w ill be prepared to implement new ideas, programs and initiatives that w ill low er the number of people out of w ork. A financial accountability system that is understood by all those involved and controlled by a qualified accountant. A culture that is all inclusive so everybody contributes to the w ell being and development of the Enterprise and its employees. A flexible and open Enterprise that is w illing to maintain rapport w ith all involved and the w ider community. 5.1 SWOT Analysis Strengths - Experience over 15 years in the w aste industry and operating an Enterprise. - Working very w ell as a team / good relationships / employ ment model w orking w ell. - Passionate about the project. - Range of skills and know ledge – w illingness to take on responsibilities. - Access to w aste – Council support. - Good relationship w ith the w aste industry. - Good relationship w ith Council and landfill staff. - Support from the business community. - Accountability systems in place, recording electronically. - Community has embraced Recycle Shop model Weaknesses - Inexperience in sorting large quantities of industrial w aste. - Untrained staff. - Funding for development. - Reliance on w orld pricing of metal and plastics. Opportunites - No other business doing this type of w ork in the region. - Funding opportunities. - Strengthen relationship w ith businesses. - Selling second hand product in time of recession. - Opportunity to roll out the model throughout Australia. Threats - Price of metals, plastics and cardboard declines. - Workforce reliability. - Partnership collapse. - Market price for recycled product. - Other industrial recyclers starting in competition. Future Employ ment Opportunities Inc Page 13 Business Plan of the Eaglehaw k Industrial Recycling Centre 6 Human Resource Strategy 6.1 FEO Culture Staff are employed to carry out specific tasks. Each member has special skills that are required in the Project. Staff are encouraged to be creative, innovative and to display a sense of responsibility that they are ‘in charge’ of their particular area of expertise. New directions are given high priority and these w ill eventuate through the building of a team that can share and have a commitment to those w ho are not in paid employ ment. 6.2 Skill Development The FEO Board is committed to the ongoing training of staff as an integral component to the development of the organisation. Staff training provides the opportunities for employees to enhance their professional and potential skills thereby improving the potential outcomes of the organisation. The Manager w ill interview each staff member annually as part of an Employee Development Program w here staff are acknow ledged for their contribution to the organisation and their training needs assessed as part of a personal action plan. 6.3 Com pliance The CEO w ill ensure that the organisation complies w ith all Occupational Health and Safety Legislation, the Equal Opportunity Act (Vic) 19843 and all laws, regulations and statutory requirements, Federal, State, or local relating to its operation. The CEO w ill report compliance and any significant breaches of the above to the FEO Board or its nominated representatives as soon as is practical and at each Board meeting in the form of a due diligence report. 7 Risk Management Strategy 7.1 Insurances The FEO Board w ill take out the follow ing insurance policies. - Public Liability - Property and Motor Vehicle. - Directors and Officers - Professional Indemnity (including fidelity) - Work Cover 7.2 Loss of Key Person The Team w ill need to w rite a procedures manual so that all practices are documented in point form. All responsibilities w ill be shared on a rotating system so that each responsibility can be carried out by a different staff member. In the event that a staff member leaves the skills are not lost to the enterprise. 7.3 Occupational Health & Safety It is the responsibility of all staff members to undertake a daily site assessment of possible risks. All risks are to be removed immediately and documented and the OH&S representative informed. The representative w ill pass on the documented risk to management for action. See policy attachment. Future Employ ment Opportunities Inc Page 14 Business Plan of the Eaglehaw k Industrial Recycling Centre 8 Financial Forecast / Budget for period: Budget 2009/2010 9mths Income Public Sales 2010/2011 2% increase in Expenses 2011/2012 3% Increase in Expenses 204,000 30,192 160,500 210,000 12,000 1,776 9,360 12,000 Metals Income 230,000 34,040 179,400 230,000 Plastics Income 52,000 7,696 40,560 52,000 Prohibited Items 12,000 1,776 9,360 12,000 Cardboard Income Grant 307,500 102,500 - 510,000 382,980 501,680 516,000 Gas & Power 2,500 1,875 2,550 2,627 Security 3,000 2,250 3,060 3,152 Maintenance 3,000 2,250 3,060 3,152 Tools & Equipment 7,000 5,250 2,500 2,500 Protective Clothing 8,000 6,000 2,500 2,500 Total Income Accommodation Material & E'ment Materials 500 375 510 525 13,000 9,750 10,000 10,000 1,500 1,125 1,530 1,576 Baler 4,000 3,000 4,080 4,202 Forklift 4,000 3,000 4,080 4,202 Teleporter 6,000 4,500 6,120 6,304 Truck 5,000 3,750 5,100 5,253 Capital Item Replacement Equipment Repairs Vehicle Costs Ad ministration Bank Charges Printing Stationery etc Telephone/Internet 48 36 49 50 2,500 1,875 2,550 2,627 1,500 1,125 1,530 1,576 15,000 11,250 10,000 10,000 Consumables 2,000 1,500 2,040 2,101 Insurance 5,000 3,750 5,100 5,253 Audit 1,500 1,125 1,530 1,576 Staff Training 5,000 3,750 5,100 5,253 Adv ertising/Marketing Wages No Y ard Workers Finance Rate Hrs p/w 10 $ 18 38 355,680 266,760 362,794 373,677 1 $ 35 6 10,920 8,190 11,138 11,473 53,352 40,014 54,419 56,052 510,000 - 382,500 480 501,340 340 515,630 370 On Costs 15% Total Expenses Profit & Loss FEO Cash Contribution CEO 1 $50 5 13,000 9,750 13,260 13,658 Manager $35 19 34,580 25,935 35,272 36,330 47,580 35,685 48,532 49,988 1 Total Cash Contribution Future Employ ment Opportunities Inc Page 15 Business Plan of the Eaglehaw k Industrial Recycling Centre JOB DESCRIPTION EAGLEHAWK INDUSTRIAL RECYCLING CENTRE The aim of the business is to recycle so that jobs can be created w hile at the same time reducing w aste to landfill. DAT E: 18T H May 2009 EMPLOYER: Future Employ ment Opportunities Inc (FEO) POSITION: Industrial Recycling Centre Operator INDUST RY AREA: Waste Management/Recycling AWARD: General Shops Aw ard IMMEDIAT E SUPERVISOR: Peter Buck EMPLOYM ENT CONDITIONS: Operate Industrial Recycle Centre. $18 per hour, 9% superannuation, four w eeks annual leave. 17½% holiday loading. Uniform and safety wear provided. FUNCTION: To recover and recycle goods and materials, and provide professional customer service. PRIMARY TASKS: 1. Provide customer service. 2. Traffic management on site. 3. Drive vehicles to sort and shift materials around site. 4. Sort all materials from loads. 5. Sort and clean scrap metal. 6. Keep w orkshop clean and tidy and free of hazards. 7. Attend w eekly business meetings. DIRECTION/SUPERVISION: KNOWL EDGE & SKILLS: Takes direction, review s workload w ith Manger of Recycling Services. 1. Be familiar w ith current recycling practices and experienced at sorting items for recycling. 2. Be able to keep accurate records and accountability procedures in place. 3. Possess natural communication and w ork as part of a team. 4. Be aw are of Health & Safety issues. 5. Possess practical skills to use tools to dismantle goods. 6. Possess selling and basic cash sales skills. 7. Driver’s, truck, forklift and loader licences an advantage. 8. Be w ell presented to deal w ith the public. Future Employ ment Opportunities Inc Page 16 Business Plan of the Eaglehaw k Industrial Recycling Centre Must be fit and able to lift items. FITNESS: QUALIFICATIONS/EXPERIENCE: KEY SEL ECTION CRIT ERIA: No formal qualifications required, how ever, experience in dealing w ith customers and know ledge of recycling an advantage. A range of licences also an advantage. - Be able to describe procedures for customer service. - Be able to explain recycling practices. - Demonstrate natural communication skills at interview . - Hold practical skills in using tools and machinery. - Be able to w ork unsupervised and report to a team. - A current drivers licence. Future Employ ment Opportunities Inc Page 17 OCCUPATIONAL HEALTH & SAFETY POLICY General Provisions Relating to Occupational Health & Safety Duties of Em ployer (Future Em ployment Opportunities Inc) 1. An employer shall provide and maintain so far as is practicable for employees a w orking environment that is safe and w ithout risks to health. 2. Future Employ ment Opportunities Inc w ill: a) provide and maintain plant and systems of w ork that are so far as is practicable safe and w ithout risks to health; b) make arrangements for ensuring so far as is practicable safety and absence of risks to health in connection w ith use, handling, storage and transport of plant and substances; c) maintain so far as is practicable any w orkplace under its control and management in a condition that is safe and w ithout risk to health; d) provide adequate facilities for the welfare of employees at any w orkplace under its control and management; e) provide such information, instruction, training and supervision to employees as are necessary to enable the employees to perform their w ork in a manner that is safe and without risks to health. 3. Future Employ ment Opportunities Inc shall so far as is practicable: a) Monitor the health of employees; b) Keep information and records relating to the health and safety of employees; c) Employ or engage persons w ho being suitable qualified in relation to occupational health and safety are able to provide advice in relation to the health and safety of employees; d) Nominate a person w ith, or person each w ith an appropriate level of seniority (not being a health and safety representative) to be the employer’s representative or representatives; e) Monitor conditions at any w orkplace under its control and management; and f) Provide information to the employees, in such languages as are appropriate, w ith respect to health and safety at the w orkplace, including the names of persons to whom an employee may make an enquiry or complaint in relation to health and safety. Future Employ ment Opportunities Inc Page 18 COMMON LAW Common Law consists of a body or rules of traditional origin w hich have evolved by decisions in Courts of Law . They are not Acts of Parliament although many of the principles of Common Law are embodied in Statute Law . Basically if an employee is injured and employer negligence was a proven factor then the employer can be held liable to the employee at Law . Em ployer Common Law Duties 1. To provide proper plant and equipment. 2. To provide a proper and safe method of w ork. 3. To provide competent and appropriately trained staff. 4. To ensure a safe system or method of w ork. 5. To provide competent and adequate supervision. 6. To provide appropriate training to all staff. Em ployee Common Law Duties 1. To take reasonable care for their ow n safety. 2. To keep a proper look out for danger. 3. To use the equipment provided and ensure it is used for it’s proper use. 4. Follow ing the system, and the method of w ork laid dow n. 5. To obey all lawful instructions. 6. To give proper attention to their w ork. Future Employ ment Opportunities Inc Page 19 PROCEDURES 1. Com pliance w ith the Occupational Health and Safety Act and Regulations All services performed on behalf of Future Employment Opportunities Inc w ill be carried out in accordance with the requirements of the Occupational Health and Safety Act 1985, Regulations and Codes of Practice. Future Employ ment Opportunities Inc w ill ensure that their employees, sub-contractors and all other persons involved in the service, and suppliers of goods and services are aw are of their obligations under the Act and take all reasonable steps to comply. 2. Fam iliarity w ith Health and Safety Issues Future Employment Opportunities Inc w ill at all times be familiar w ith all health and safety issues and fully comply w ith Clause 1 in providing the service. 3. Safe Work Practices Future Employment Opportunities Inc w ill ensure that all w ork performed and materials and goods provided or used to complete the w orks w ill be to a satisfactory standard and not impose any risk, so far as is practical, to the health and safety of workers, Council staff and any member of the public or their property. 4. Conform ing w ith Acceptable Industry Standards All instructions relating to method and safe work practices issued to the employees by Future Employment Opportunities Inc, either in the specification or during the progress of the w ork, shall be complied w ith in full. Where an Australian Standard or Industry Code of Practice is required to be observed to ensure the maximum safety for workers and other persons, Future Employment Opportunities Inc w ill be expected to ensure that such practices or procedures are fully observed. 5. Use and Maintenance of Plant and Equipment Future Employ ment Opportunities Inc w ill ensure that all equipment required to complete the w ork is kept in good w orking condition, and be complete w ith any safety devices fitted by the manufacturer or others in compliance w ith any standard or regulation. No modification that w ould reduce the operational safety standard of the plant or equipment will be per mitted. All plant and equipment used on Council contract w orks are required to be maintained in accordance w ith manufacturer’s or suppliers requirements w hichever is the greater. Only qualified and competent personnel are to be permitted to maintain such plant and equipment. Future Employ ment Opportunities Inc w ill ensure compliance w ith all relevant provisions of the Occupational Health and safety (Plant) Regulations 1995 and Occupational Health and Safety (Certification of Plant Users and Operators) Regulations 1995. Future Employ ment Opportunities Inc Page 20 6. Site Safety Requirements Future Employ ment Opportunities Inc shall ensure that the w ork site is maintained at all times in an acceptable safe condition for the w orkers, occupiers and members of the public. Where a specific practice for ensuring safety is required (eg. the Roadw orks Signing Code of Practice) Future Employ ment Opportunities Inc w ill be responsible to adopt this practice. Any personal protective equipment or other safety equipment required to ensure the safety of the employees, sub-contractors and the public w ill be supplied and maintained by Future Employment Opportunities Inc. 7. Reporting of Injuries Future Employment Opportunities Inc w ill be responsible to ensure that an injured w orker receives prompt first aid or medical attention. Any injury requiring medical treatment and/or time off work is to be reported. Details are to include date, type, nature and location of injury, required treatment and any proposal to prevent such occurrence in the future. Any serious injury sustained by an employee or sub-contractor must be reported immediately to the Contract Manager or Risk Management Section and w here required under Regulation 7, first schedule of the Occupational Health and Safety (General Safety) Regulations 1985, be reported to the Victorian Workcover Authority. 8. Rehabilitation of Injured Workers Under the Accident Compensation ( Occupational Rehabilitation and Risk Management) Regulations 1993 Future Employment Opportunities Inc as the employer is required to develop and maintain an Occupational Rehabilitation Policy for injured w orkers. Any persons injured at its w ork sites or in the provision of services will receive proper attention in accordance w ith best medical practice and these Regulations. 9. Unsatisfactory Safety Perform ance Notw ithstanding that Future Employment Opportunities Inc is responsible for safety, if in the opinion of the Council the w orks and service are not being delivered to a satisfactory safety standard, a w arning w ill be issued to Future Employ ment Opportunities Inc. Future Employ ment Opportunities Inc is then required to take immediate action to rectify the situation. 10. Sm oking Future Employ ment Opportunities Inc has a strict policy forbidding s moking on its premises. This must be adhered to at all times. 11. Traffic Control Future Employ ment Opportunities Inc w ill provide training to its staff in relation to Traffic Management. The w earing of visible safety attire is mandatory and all safety precautions will be taken at all times. Future Employ ment Opportunities Inc Page 21 12. Licensing Where all w orks must be carried out by a suitably qualified/licenced person, copies of all current licences will need to be provided to Future Employ ment Opportunities Inc prior to the commencement of w ork. 13. Electrical Hazards Future Employment Opportunities Inc w ill ensure that at all times w hile undertaking w orks their employees are aw are of any electrical hazards which may be present and at no stage should they touch, tamper w ith or remove these w ithout first contacting the responsible authority. 14. Welding and Cutting Whilst undertaking this w ork, the follow ing precautions must be adhered to: 15. a) Flammable Materials The area around and under the w elding or cutting w ork must be cleared of flammable materials. Any structural flammable material eg. timber flooring, etc. must be kept damp w ith w ater or protected from sparks and hot off cuts by the use of a protective covering or a suitable non-flammable material. b) Screens Where appropriate, suitable screens must be placed around the work area to shield other people from flash. c) Danger Signs Appropriate danger signs must be displayed in the area w arning that w elding is in progress. If working above ground and flash or hot slag may create a danger at other levels, appropriate notices must be displayed at these levels or alternatively the area should be cordoned off. d) Personal/Pr otective Equipment Proper personal protective equipment such as mask, goggles, spats and gauntlets must be used at all times. e) Faulty Equipment Faulty equipment must not be used. f) Walkw ays/Traffic Areas Welding cables and oxy-acetylene hoses should not be trailed across walkw ays and traffic areas. Access to Fire Equipment Under no circumstances can free access to any fire extinguisher or fire fighting equipment be blocked or obstructed by any vehicle or other property of any description. Future Employ ment Opportunities Inc Page 22 16. Com pletion of Works It is Future Employment Opportunities Inc responsibility to remove equipment, materials, tools and all litter on completion of the w orks. The w ork site must be left in a clean and safe manner at the completion of all w orks. 17. Scaffolding All scaffolding must comply w ith the appropriate regulation. 18. Confined Space Entry Entry into any enclosed (confined) space which is identified as meeting the follow ing criteria must not be undertaken until an assessment as per the OH&S ( Confined Spaces) Regulations and Code of Practice for Confined Spaces has been completed. “confined space” means a workplace location w hich has been identified as meeting the criteria below . The criteria for a confined space is – a space in any vat, tank, pit, pipe, duct, flue, oven, chimney, silo, reaction vessel, container, receptacle, underground sew er, shaft, w ell, trench, tunnel or other similar enclosed or partially enclosed structure, if the space: a) is, or is intended to be, or is likely to be entered by any person; and b) has a limited or restricted means for entry or exit that makes it physically difficult for a person to enter or exist in the space; and c) is, or is intended to be, at nor mal atmospheric pressure w hile any person is in the space; and d) is, or is intended to contain, or is likely to contain: i) an atmosphere that has a har mful level of any contaminant; or ii) an atmosphere that does not have a safe oxygen level; or iii) any stored substance, except liquids, that could cause engulfment. 19. Hazards Future Employ ment Opportunities Inc is requested to report to Council any hazards which may be identified dur ing their w ork. 20. Conduct Harassment in any form w ill not be tolerated by Future Employment Opportunities Inc. Practical jokes and skylar king on the job can be dangerous and as such are prohibited. Future Employ ment Opportunities Inc or their representative is responsible for the safety of all personnel and have the authority to remove persons engaging in these practices. Bad language, shouting, etc. are also prohibited. Future Employ ment Opportunities Inc Page 23 21. Asbestos Know ledge of the presence of asbestos must be notified to Future Employment Opportunities Inc immediately and dealt w ith in accordance of handling hazardous mater ials. 22. Working in the Vicinity of Services Where w orkers are exposed to services (eg. electricity, telephone and gas), all cables/lines must be located and every effort taken to ensure services are not interrupted. 23. Electrical Power Tools All electrical pow er tools shall be checked prior to use and maintenance undertaken; this check is to include all pow er leads. Tools must be correctly insulated, w ith guarding in place at all times. 24. Working near Power Lines When w orking near pow er lines the guidelines issued by the Office of the Chief Electrical Inspector shall be follow ed. Spotters shall be used w here necessary and special provisions shall be adhered to when operating w ithin the ‘NO GO ZONE’. Notes of all meetings shall be kept. 25. First Aid A first aid kit and facilities w ill be maintained at the w orksite. All treatments provided w ill be recorded by Site Supervisor and the necessary accident/incident report completed. 26. Manual Handling Tasks All tasks involving significant manual handling w ill be assessed for risks according to the Occupational Health and Safety (Manual Handling) Regulations 1999 and the Manual Handling Code of Practice – April 2000. 27. Noise Control All tasks involving significant noise exposure w ill be assessed for risks and procedures put in place according to the Occupational Health and Safety (Noise) Regulations 1992 and Code of Practice – For Noise – October 1992. Where noise has been assessed as a risk to w orkers, every effort w ill be made to eliminate it, reduce the impact on w orkers or provide personal protective equipment that will sufficiently reduce the noise exposure to a safe level. In a public environment, barricading w ill be erected w hich w ill restrict access to the working environment and noise exposure. Future Employ ment Opportunities Inc Page 24 28. Site Safety Plan A site safety plan w ill be compiled at the commencement of a new site. This plan should clearly identify and assess all hazards associated w ith the site. 29. Public Safety Where public traffic (vehicular or pedestrian) must be considered, all relevant signage w ill be displayed and, w here possible, the area zoned to indicate safe passage areas (refer AS 1742.3:1996 – Traffic Control Devices for Work on Roads). A site traffic management plan w ill be produced. Regular inspections of the site must be undertaken to ensure that signage is in accordance w ith the plan or Code. Plant operating in such an environment must ensure yellow flashing, cabin mounted light is functional at all times. 30. New Projects Where new projects are introduced to the w orkplace, WorkSafe w ill be notified and encouraged to visit the site and inspect the new procedures. Future Employ ment Opportunities Inc Page 25
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