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Clinics & Services Directory:
A Referral Directory for
Family Physicians in Calgary
2012-13
Includes the updated Calgary Zone Referral &
Access Directory Quick Reference Guide
Department of Family Medicine - Calgary
www.calgaryfamilymedicine.ca
Phone 403-955-9225 for copies of the directory.
Note: The clinics and services in this directory are responsible for regularly updating
their information with Inform Alberta, however, if you notice a change in information,
you may use the “contact us” at www.informalberta.ca to provide feedback.
*This resource is updated annually in fall.
Clinics and Services Directory:
A Referral Directory for Family Physicians
Department of Family Medicine - Calgary
Available at informalberta.ca under “Directories”
This project is supported by Alberta Health Link
A. Clinic and Service Categories
1. Cardiovascular Services
2. Community Health
3. Diagnostic Imaging
4. Health Facilities
5. Infectious Disease
6. Information Lines
7. Internal Medicine
8. Maternal/Newborn
9. Mental Health and Addictions
10. MSK – Musculoskeletal
11. Neurology
12. Pain Management
13. Palliative Care
14. Pediatrics
15. Seniors Health
16. Sexuality and Reproductive Health
17. Women’s Health
B. RAAPID
C. Calgary Zone Referral & Access Directory – Quick Reference Guide
D. Alberta Referral Directory
Please visit www.calgaryfamilymedicine.ca
For further resources including
Physician Special Interest Directory
Maternal Newborn Referral Contact List
RAAPID
One call does it all
North 1-800-282-9911
South 1-800-661-1700
WHAT IS RAAPID?
RAAPID is Referral, Access, Advice, Placement,
Information & Destination
WHY CALL RAAPID?
t
Critical and/or urgent transfer or consultation with a
tertiary care facility or specialist;
t
A single point of contact for seamless transition of care;
t
Right care at the right place, using real time capacity
information;
t
Repatriation returns the patient to their sending
institution or closest health care facility within their
community following an acute episode.
Patient transfer occurs only once physician to physician
conversation has taken place and an appropriate accepting
physician has been identified.
TO CONTACT RAAPID, CALL:
t
North 1-800-282-9911
t
South 1-800-661-1700
CALGARY
Patient Information
DOB: (yyyy/mon/dd)
Last Name:
First and Additional Names:
PHN:Gender:
Address: Street, City, Province, Postal Code
Calgary Zone
Central Access & Triage Form
Telephone Number:
Please provide as much detail as possible to ensure your patient is
triaged appropriately.
Date: Email Address:
Alberta Cancer Board #:
Alternate contact name:
Phone:
Refer to:
Fax:
Referring physician/source:
Referring Prac ID:
Address:
Phone:
Fax:
Family physician:
Family Prac ID:
Specialist seen previously & when:
Prior hospital admissions: (past 2 years) - Site(s)
Currently hospitalized where
Reason for referral:
Diagnosis:
Date of diagnosis: (if known)
Past medical history:
Current medications: (provide doses and frequency for all listed)
(Attach separate sheet if more space is required)
Medication allergies:
Urgency of referral:
Urgent
Semi urgent
Routine
(see specific specialty
guidelines for definition)
Requested Action: (if applicable)
Confirm &/or advise as to diagnosis
Suggest medication or management
Assume management for this problem and return patient after care
Assume future management of patient within area of expertise
Provide telephone consultation (if considered appropriate by specialty)
Education for patient
Requirements for Triage: (include all relevant documentation available)
Type of referral:
(if applicable)
New referral
Re-referral
2nd opinion
Booking information:
Direct appointment by which of the following:
Assign to next available appointment, or if no, by:
• Bloodwork
• Diagnostic imaging
Specific physician:
(name)
Site:
Factors that may affect consultation/care:
• All consultant letters
• All discharge summaries
Language spoken
• Microbiology
Interpreter required
• Pathology
Physical limitations
For referral requirements of specific specialties,
Psychological
see relevant specialty guidelines.
Economic
Other
Is this patient a WCB or insurance patient? Signature:
Designation:
Yes No
Date:
Fax the form (or the indicated information in other legible format) to the number listed for that specialty.
You will receive notification of receipt of this form within 2 working days of receipt.
November 2010 - print version
www.departmentofmedicine.com/MAS
2
Path To Care Directory
Calgary Zone
Quick Reference
Guide
Quick Reference Guide
Table of Contents
Purpose��25
Cancer Care
26
Alberta Blood and Marrow Transplant Program - Adult��26
Alberta Cancer Line (ACL)��26
TBCC Colposcopy��26
TBCC Tumour Groups��27
Cardiac Care
28
Atrial Fibrillation Clinic��28
Cardiac Arrhythmia Clinic��28
Cardiac Device Clinic (Pacemaker and ICD)��28
Cardiac Function Clinics��29
Cardiac Navigation Clinic (CNC)��29
Southern Alberta Adult Congenital Heart Clinic��29
Connective Tissue Clinic PCL��30
Hypertrophic Cardiomyopathy Clinic PLC��30
Total Cardiology Rapid Access Chest Pain Clinic (RACPC)��31
Clinical Neurosciences
32
Amyotrophic Lateral Sclerosis (ALS) Clinic��32
Calgary Headache Assessment and Management Program (CHAMP)��32
Cognitive Neurosciences Clinic (CNC)��32
General Neurology (GN)��32
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Quick Reference Guide
Movement Disorders Clinic (MDC)��33
Multiple Sclerosis (MS) Clinic��33
Neuromuscular Clinic (NMC)��33
Seizure Clinic��33
Stroke Prevention Clinic��33
Urgent Neurology Clinic (UNC)��34
Medical Genetics Services, Southern Alberta
35
Cancer Genetic Clinic��35
Cardiovascular Genetics��36
Connective Tissue Disorders��36
General Genetics and Dysmorphology��36
Inherited Metabolic Disorder Clinic (IMDC)��37
Neurogenetics��38
Ophthamology (Ocular Genetics)��38
Prenatal Genetic Clinic��39
Medical Services 40
Chronic Pain Centre (CPC)��40
Clinic for Mind Body Medicine��40
Complex Chronic Disease Management Clinic – Peter Lougheed Centre��41
Diabetes, Hypertension and Cholesterol Centre (DHCC)��41
Endocrinology & Metabolism��41
Gastroenterology��42
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Quick Reference Guide
General Internal Medicine��42
Hematology��42
Hepatology��42
Living Well with a Chronic Condition Program��43
Mental Health��43
Nephrology��44
Respiratory Medicine��44
Rheumatology��44
Senior’s Health & Geriatric Medicine��44
Sleep Centre��44
Southern Alberta HIV Clinic��45
Vascular Risk Reduction Program��45
Palliative / End of Life Care
46
Community Hospice��46
Intensive Palliative Care Unit (IPCU)��46
Palliative/ End of Life Care ��46
Rural Palliative Consult Service��47
Urban Palliative Consult Team (Homecare)��47
Pediatrics48
Augmentative Communication and Educational Technology Service (ACETS)��48
Brachial Plexus Program��48
Infant Cranial Remodeling Program/Head Shape Clinic��48
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Quick Reference Guide
Movement Assessment Centre��48
Neurology Program��49
Neuromotor Program��49
Neuromuscular Program��50
Neurosciences Adolescent Transition Program (NATP)��50
Neuro Rehabilitation Program��51
Orthotics��51
Pediatric Gastroenterology, Hepatology & Nutrition��51
Seating Service ��52
Pediatrics Family & Community Resource Centre - AHS 53
Child Health Information Specialist��53
Cultural Diversity Services��53
Family Support Specialists��53
SURGICAL SERVICES
54
Hepatopancreaticobiliary (HPB)(Department of Surgery)��54
FMC Women’s Health Ambulatory Care (WHAC)
55
Calgary Breast Health Clinic��55
Colposcopy Clinic��55
Early Pregnancy Loss Clinic��55
Gynecology Clinic��55
High Risk Breast Cancer Clinic (HRBCC)��56
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Quick Reference Guide
Obstetrical Clinics��56
Pelvic Floor Clinic��56
Pregnancy and Infant Loss Program��56
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Quick Reference Guide
Purpose
The purpose of the Quick Reference Guide
(pp. 19-56) is to provide you with quick
access to essential, up-to-date information
when completing a referral. The Quick
Reference Guide will help you determine
where to send your referral. This reference
guide is consistently updated to ensure
accurate contact information. For the most
recent version of the Quick Reference Guide,
go to www.departmentofmedicine.com/MAS
What you will find in the Quick Reference Guide
The Quick Reference Guide contains:
• A listing of specialties (including: Cancer Care, Clinical Neurosciences,
Medical Genetic Services , Medical Services, Palliative/End of Life Care,
Pediatric, Surgical Services, FMC Women’s Health Ambulatory Care)
• Listing of corresponding locations, clinics, centres, groups, services and
programs. etc.
• Description of the particular services provided, patient population served,
referral requirements/processes
• Current phone and fax numbers
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Quick Reference Guide
Cancer
Care
quick
reference
guide
S pecialty
D escription
Alberta Blood
and Marrow
Transplant
Program Adult
The Alberta Blood and Marrow Transplant
Program will receive the following referrals
from within the province of Alberta for the
adult population:
• Family Human Leukocyte Antigen (HLA)
typing
• Allogeneic transplant
• Autologous transplant
C ontacts
C linic
Tom Baker
Cancer
Centre Blood
and Marrow
Transplant
Clinic-Workup
offices
P hone
F ax
403-521-3528
403-270-0782
780-432-8677
780-989-4343
(Patients residing in
Southern Alberta)
• BM/PBSC Collection
• Second opinion
When a referral is made for family HLA
typing or allogeneic transplant, the recipient
(patient) has to complete all family HLA
typing forms for nominal information related
to:
• Siblings
Cross Cancer
Institute
Transplant
Office
(Patients residing in
Northern Alberta)
• Spouse
• Children
• Parents
Alberta
Cancer Line
(ACL)
TBCC
Colposcopy
1-888-432-8865
The Alberta Cancer Line is a toll free single
point of contact for physicians and health
care providers. The professional Cancer Line
staff assist with cancer related questions;
the referral process; appointment bookings;
or direct access to a medical or radiation
oncologist, an expert oncology nurse, or
other specialist in oncology.
Provincial
number for
information or
consultation
Please fax demographics, history and
physical and all histopathology reports to
the Colposcopy clinic. Once received we will
contact your office with an appointment date
and time.
TBCC
Colposcopy
clinic - Clerk
403-698-8031
Colposcopy
nurse
403-698-8025
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8:15 a.m. to 4:30 p.m.
quick reference guide
403-228-1076
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Quick Reference Guide
Cancer
Care
quick
reference
guide
S pecialty
D escription
C ontacts
C linic
TBCC Tumour
Groups
All referrals to TBCC are triaged and booked
through an intake process.
TBCC Central
Access & Triage
All Tumour Group referrals should be faxed
to TBCC Triage.
P hone
F ax
403-521-3722
403-521-3245
(press 1 when
prompted)
Appointments with TBCC cannot be booked
without the appropriate pathology report.
Please ensure that the pathology report
requirements for individual Tumour Groups
are met prior to submitting the referral.
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Quick Reference Guide
quick
reference
guide
Cardiac
Care
S pecialty
D escription
C ontacts
P hone
F ax
Atrial
Fibrillation
Clinic
Atrial fibrillation Clinic is focused on the
management of patients with atrial fibrillation
and /or atrial flutter. It offers relatively rapid
access to cardiac arrhythmia specialists using
a shared model for patient care. The nurses
work under direct supervision of the clinic
physicians, who are responsible for patient
care within the AF clinic. The AF clinic is not
a general cardiology clinic. All patients are
offered the opportunity to attend a general
information class to learn about AF. The
patient will be discharged from the AF clinic
when they are stable on their medications.
Foothills
Medical Centre
(FMC)
403-944-3339
403-944-3375
Cardiac
Arrhythmia
Clinic
Cardiac Arrhythmia Clinic deals with
Symptomatic Heart Rhythm abnormalities,
other than Atrial Fibrillation or rhythms
requiring a pacemaker. This service also
provides consultation and follow up care
for patients with Implantable Cardioverter
Defibrillators (ICD).
Foothills
Medical Centre
(FMC)
403-944-4632
403-670-0365
South Health
Campus (shc)
403-956-2601
403-956-2645
The Cardiac Device Clinic provides
centralized access to facilitate timely patient
assessment and follow up care for patients
requiring a cardiac device or those patients
having an existing pacemaker or ICD.
Foothills
Medical Centre
(FMC)
403-944-1188
403-270-0718
Satellites at
Peter Lougheed
Centre (PLC)
430-943-4525
403-250-9539
Rockyview
General Hospital
(RGH)
403-943-3203
403-212-1232
South Health
Campus (SHC)
403-956-2636
403-956-2645
Cardiac
Device Clinic
(Pacemaker and
ICD)
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Quick Reference Guide
Cardiac
Care
quick
reference
guide
S pecialty
D escription
C ontacts
P hone
F ax
Cardiac
Function Clinics
The Cardiac Function Clinics (CFC) are
RN/MD directed clinics dedicated to the
management of established heart failure
patients. Care offered includes ongoing
physical assessment and management of heart
failure symptoms, management of medical and
non-medical treatments, as well as ongoing
patient teaching regarding diet, lifestyle and
medication management.`
Foothills
Medical Centre
(FMC)
403-944-5900
403-283-7061
Peter Lougheed
Centre (PLC)
403-943-5579
403-943-6566
Rockyview
General Hospital
(RGH)
403-943-8623
403-943-8619
South Health
Campus (SHC)
403-956-2603
403-956-2645
Cardiac
Navigation
403-944-3278
403-944-3200
Total
Cardiology
Rapid Access
Chest Pain Clinic
403-781-4731
403-571-6990
Peter Lougheed
Centre (PLC)
403-943-4504
403-291-6814
Cardiac
Navigation
Clinic (CNC)
Entry point for all referrals on patients
deemed urgent or semi-urgent requireng a
general cardiologist appointment.
The Cardiac Navigator Nurse works closely
with the Total Cardiology Rapid Access Chest
Pain Clinic. Chest Pain assessment and work
up referrals can be faxed directly to the Rapid
Access Chest Pain Clinic.
Southern
Alberta Adult
Congenital
Heart Clinic
The Adult Congenital Heart Clinic sees
patients with structural defects of the heart
and great vessels.
Services include initial consultation as well as
interval clinical and cardiac imaging follow up;
management of cardiac medications; ongoing
patient education and counseling regarding
physicial activity and lifestyle; coordination of
appropriate specialist referrals.
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Quick Reference Guide
Cardiac
Care
quick
reference
guide
S pecialty
D escription
C ontacts
P hone
F ax
Connective
Tissue Clinic
PCL
The connective Tissue Clinic (CTC) is an
MD directed clinic with RN and social
work support that is dedicated to the
management of patients with suspected or
confirmed diagnosis of genetic disorders of
the connective tissues (Marfan syndrome,
Ehlers-Danlos syndrome, Loeys-Dietz
syndrome). Care offered includes interval
clinical follow up for physical assessment and
cardiac imaging; management of prescription
medications; ongoing patient teaching and
support regarding activity and lifestyle; family
screening; and coordination of necessary
related specialist referrals.
Peter Lougheed
centre (PLC)
403-943-4959
403-291-6814
Peter lougheed
centre (plc)
403-943-4959
403-291-6814
*Patients with suspected or confirmed
diagnosis of Mixed Connective Tissue
disease and other related autoimmune
disorders (Lupus, Scleroderma,
Polymyostis, Raynaud’s syndrome) may
require assessment by cardiology, but
are not seen in the CTC clinic which
deals primarily with genetic disorders of
the connective tissues.
Hypertrophic
Cardiomyopathy
Clinic PLC
The Hypertrophic Cardiomyopathy Clinic
(HCM) is an MD directed clinic with
nursing and social work support that is
dedicated to the management of patients
with a suspected or confirmed diagnosis of
Hypertropic Cardiomyopathy. Care offered
includes interval clinical follow up for physical
assessment and cardiac imaging; management
of prescription medications; ongoing patient
teaching and support regarding activity, lifestyle
and family screening; as well as coordination of
necessary specialist referrals.
*Patents with Dilated Cardiomyopathy
(DCM) may require assessment by cardiology,
but are not seen in the HCM clinic.
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Quick Reference Guide
Cardiac
Care
quick
reference
guide
S pecialty
D escription
C ontacts
P hone
F ax
Total Cardiology
Rapid Access
Chest Pain
Clinic (RACPC)
Total Cardiology Rapid Access Chest Pain
Clinic (RACPC) is a specialty clinic for
rapid evaluation of patients with chest pain
syndromes who do not require hospitalization
but would benefit from early outpatient
evaluation.
Rapid Access
Chest Pain Clinic
403-781-4732
403-571-6990
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Quick Reference Guide
Clinical
Neurosciences
quick
reference
guide
S pecialty
D escription
C ontacts
P hone
F ax
Amyotrophic
Lateral Sclerosis
(ALS) Clinic
The clinic functions as a resource
of expertise in the diagnosis
and management of ALS. Family
physicians must contact a clinic
physician to ensure timely triage.
Amyotrophic
Lateral Sclerosis
(ALS) Clinic
403-944-4323
403-944-4355
Calgary
Headache
Assessment and
Management
Program
(CHAMP)
CHAMP is designed to assist family
physicians in the diagnosis and
management of patients with difficult
headache and facial pain problems.
Patients will be triaged to the various
parts of the program and physician
consultation will be expedited as
necessary based upon information
from the referring physician. Please
note CHAMP does NOT accept out
of province referrals.
Calgary Headache
Assessment and
Management
Program (CHAMP)
403-956-3443
403-956-3497
Cognitive
Neurosciences
Clinic (CNC)
The Cognitive Neurosciences Clinic
(CNC) provides consultative advice
on the diagnosis and management
of neurological diseases that cause
cognitive impairment or dementia.
Cognitive
Neurosciences
Clinic (CNC)
403-944-4406
403-944-8228
General
Neurology
(GN)
At this time all referrals to general
neurology should be sent directly
to the offices of the individual
neurologists.
General
Neurology
TBA
TBA
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Quick Reference Guide
Clinical
Neurosciences
quick
reference
guide
S pecialty
D escription
C ontacts
P hone
F ax
Movement
Disorders Clinic
(MDC)
The clinic functions as a resource of
expertise in the medical diagnosis
and treatment of movement
disorders.
Movement
Disorders Clinic
403-944-4364
403-944-4063
Pediatric Tourette
Syndrome Clinic
403-955-5912 or
403-955-5990
403-955-5982
Multiple
Sclerosis (MS)
Clinic
The MS clinic is a resource of
expertise in the diagnosis and
management of MS and related
demyelinating diseases. If it is unclear
whether the problem is due to MS
the referral should be to general
neurology or urgent neurology
instead.
MS Clinic
403-944-4253
403-270-7162
Neuromuscular
Clinic (NMC)
The neuromuscular clinic is involved
in the care of patients who have
disorders which affect the peripheral
nervous system. If it is unclear
whether the problem involves the
peripheral or central nervous system
the referral should be to general
neurology or urgent neurology
instead.
Neuromuscular
Clinic (NMC)
403-944-4415
or
403-944-4418
403-270-8830
Seizure Clinic
The seizure clinic functions as
a resource of expertise in the
management of epilepsy.
Seizure Clinic
403-944-8087
403-283-2270
Stroke
Prevention
Clinic
Referrals to the Stroke Prevention
Clinic (SPC) should be sent by fax to
SPC Central Access & Triage.
Stroke Prevention
Clinic
403-944-1447
403-944-1154
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Quick Reference Guide
Clinical
Neurosciences
quick
reference
guide
S pecialty
D escription
C ontacts
P hone
F ax
Urgent
Neurology
Clinic (UNC)
The UNC provides a neurological
assessment service for patients with
acute neurological problems, who
require assessment that is nonemergent but who need to be seen
within 72 hours. All referrals to the
UNC will be triaged.
Urgent
Neurology Clinic
403-944-2372
403-270-1848
and if appropriate
page the
neurologist on call
for interim care
advice:
FMC:
403-944-1110
RGH:
403-943-3000
PLC:
403-943-4555
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Quick Reference Guide
Medical
Genetics Services,
quick
reference
guide Southern Alberta
S pecialty
Cancer Genetic
Clinic
D escription
• Services aim to assess the
likelihood of an inherited
predisposition to cancer in
a family, based on patient
and family history. The
option of genetic testing is
offered when appropriate,
to help determine cancer
risks. Patients are provided
with screening and/or
risk reduction guidelines
aimed at minimizing their
cancer risk. This service
also provides referrals to
appropriate medical and
support resources.
• Common indications for
physician referrals include:
C ontacts
P hone
F ax
Alberta Children’s
Hospital
403-955-7373
403-955-2701
Lethbridge
403-388-6652
403-328-5934
Medicine Hat
403-502-8210
403-528-2250
Red Deer
403-314-5228
403-314-5226
403-346-8830
Alberta Children’s
Hospital
403-955-7373
403-955-2701
Telehealth
consultation available
Outreach clinic services with
genetic outreach provider
available in:
• Cancer presenting at an
unusually young age
• Multiple primary cancers in
an individual
• Multiple family members
with the same or
associated cancer (e.g.
breast and ovarian cancer)
• Members of a family with
a known inherited cancer
syndrome, for the option
of predictive genetic testing
Cardiovascular
Genetics
Provides diagnosis, genetic
counselling, and appropriate
referrals for families with
suspected or proven
inherited cardiomyopathy and
arrhythmias (e.g. hypertrophic
cardiomyopathy and long QT
syndrome).
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Quick Reference Guide
Medical
Genetics Services,
quick
reference
guide Southern Alberta
S pecialty
D escription
C ontacts
P hone
F ax
Connective
Tissue Disorders
Genetic diagnosis and
counselling services for
children and adults suspected
of having or at risk for a
genetic connective tissue
disorder such as Marfan
syndrome, Ehlers Danlos
syndrome
Alberta Children’s
Hospital
403-955-7373
403-955-2701
Genetic diagnosis and
counselling services for:
TRW Building, FMC
403-943-8375
403-943-8376
Lethbridge
403-388-6652
403-328-5934
Medicine Hat
403-502-8210
403-528-2250
Red Deer
403-314-5228
403-314-5226
403-346-8830
General
Genetics and
Dysmorphology
Telehealth consultation available
Telehealth consultation available
• newborns, children and
adults with a suspected
• or confirmed genetic
condition.
• 24/7 ward consults for
infants born with a
• suspected or confirmed
genetic condition.
• individuals/families with
a confirmed diagnosis
including hemochromatosis,
hemoglobinopathies, single
gene disorders (Fragile X
syndrome, Cystic Fibrosis,
Muscular dystrophies)
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Outreach clinic services with
genetic outreach provider
available in:
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Quick Reference Guide
Medical
Genetics Services,
quick
reference
guide Southern Alberta
S pecialty
D escription
C ontacts
P hone
F ax
Inherited
Metabolic
Disorder Clinic
(IMDC)
The IMDC is a multidisciplinary
diagnostic, assessment and
treatment clinic for Albertans
across the lifespan with a
suspected or confirmed
inherited metabolic disease.
Physician referrals received
from within Alberta and
southeastern Saskatchewan
and southwester British
Columbia catchment areas
for:
Alberta Children’s
Hospital
403-955-7696
403-955-3091
Subspecialty IMDC
clinics include:
1. Lysosomal Storage
Diseases Clinic
2. Mitochondrial Diseases
Clinic
3. Phenylketonuria Clinic
4. Metabolic and Genetic
Bone Disease Clinic
SubSpecialty
Procedures (only
for patients being
investigated for
Metabolic Diseases):
1. skin biopsy
2. lumbar puncture
Telehealth consultation
available
• Individuals/families affected
with an inherited metabolic
disorder,
• Individuals, regardless
of age at risk with an
inherited metabolic
disorder based on family
history or other presenting
indications
• Newborns at risk for
an inherited metabolic
disorder based on
a positive newborn
metabolic screen
3. needle muscle biopsy
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Quick Reference Guide
Medical
Genetics Services,
quick
reference
guide Southern Alberta
S pecialty
D escription
C ontacts
P hone
F ax
Neurogenetics
Diagnosis and genetic
counselling services for:
Alberta Children’s
Hospital
403-955-7373
403-955-2701
403-955-7373
403-955-2701
• Children and adults
presenting with symptoms
of or a family history of
inherited neurological/
neuromuscular conditions
such as: Charcot Marie
Tooth Disease, cerebellar
ataxias, muscular
dystrophies etc.
Telehealth consultation
available
• Provides predictive testing
protocol for Huntington
disease, familial ALS, and
other neurocognitive
disorders. The predictive
testing protocol involves a
four visit process.
Ophthamology
(Ocular
Genetics)
Diagnosis and genetic
counselling services for:
• children and adults
presenting with symptoms
of or a confirmed family
history of inherited eye
conditions, such as Retinitis
pigmentosa, Stargardt
disease, Best disease etc.
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Alberta Children’s
Hospital
Telehealth consultation
available
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Quick Reference Guide
Medical
Genetics Services,
quick
reference
guide Southern Alberta
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Prenatal
Genetic Clinic
Physician /self referrals
within Southern Alberta for
pregnant women and women
contemplating pregnancy
requiring genetic consultation
regarding:
TRW Building, FMC
403-943-8375
403-943-8376
Lethbridge
403-388-6652
403-328-5934
Medicine Hat
403-502-8210
403-528-2250
Red Deer
403-314-5228
403-346-8830
Telehealth consultation available
Outreach clinic services with
genetic outreach provider
available in:
• A confirmed or family
history of a genetic
condition of concern
whereby risk and options
for prenatal testing can be
explored.
• At risk for a genetic
diagnosis based on a
positive prenatal screen,
including ultrasound.
• A confirmed abnormal
genetic condition following
prenatal diagnosis, including
ultrasound.
• Concern relating to
a potential teratogen
exposure.
• Preconception counselling
for maternal or paternal
health history (eg. epilepsy,
diabetes, radiation
exposure)
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403-314-5226
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Quick Reference Guide
Medical
Services
quick
reference
guide
S pecialty
D escription
C ontacts
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Chronic Pain
Centre (CPC)
The Chronic Pain Centre is a Consult Service.
Referrals will initially be triaged to one of two
care pathways:
Chronic Pain
Program
403-943-9900
403-229-2954
Clinic for Mind
Body Medicine at
RGH
403-943-8476
403-270-8453
• A Self-Management approach to pain.
Patients are required to attend an
orientation presentation where they will
receive a Pre-Assessment Questionnaire
which must be completed and returned
prior to continuing the program.
• A Medical Management focus. These
patients will be sent a Pre-Assessment
Questionnaire which needs to be
completed and returned prior to being
given an initial assessment appointment.
Our aim is to support the Family Practitioner
in the long term management of chronic
pain through a collaborative approach. the
family practitioner will be asked to continue
prescribing medications and follow through
on suggestions provided by the Chronic Pain
Centre.
Clinic for Mind
Body Medicine
All referrals by physicians will be made to
General Internal Medicine Central Access
& Triage. Clinic staff at CMBM will triage
referrals and book appointments with
patients.
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Services
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reference
guide
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D escription
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Complex
Chronic Disease
Management
Clinic – Peter
Lougheed Centre
The purpose of the CCDMC is to provide
intensive management of complex patients
thereby decreasing exacerbations of chronic
conditions and hospital presentations. The
criteria for admission are 2 or more chronic
conditions and at least 1 Emergency or
inpatient visit in the past year.
Complex
Chronic Disease
Management
Clinic- PLC
403-943-4131
403-943-4133
Chronic disease include, but are not limited to,
CHF, COPD, Diabetes, Hypertension, Obesity,
Dyslipidemia, renal disease, issues requiring
anticoagulation, etc. We do not specifically
manage chronic pain or patients on dialysis.
The patients are seen by nurses, pharmacy,
and physician at each visit.
Diabetes,
Hypertension
and Cholesterol
Centre (DHCC)
The DHCC provides services through
community nurses in physician offices,
community classes, and individual counseling
at Richmond Road Diagnostic and Treatment
Centre (RRDTC), Foothills Medical Centre,
Rockyview General Hospital, South Calgary
Health Centre, and Peter Lougheed Centre.
Diabetes,
Hypertension
and
Cholesterol
Centre (RRDTC)
403-955-8118
403-955-8634
Endocrinology &
Metabolism
All referrals to an endocrinologist will be
triaged through Central Access & Triage. If the
referral indicates a specific consultant then
Central Access & Triage will direct it to that
office, unless it is known that the consultation
cannot be provided within the specified time
requirements for urgency..
Endocrinology
Central Access &
Triage
403-955-8633
403-955-8634
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Services
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reference
guide
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D escription
C ontacts
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Gastroenterology
All referrals to a gastroenterologist should
be made through Central Access & Triage
service, except in the case of the specialists
at the Rockyview for whom existing contact
details should be used, and for the PLC and
FMC physicians listed whose offices should be
contacted directly.
GI Central
Access & Triage
403-210-7565
403-944-6540
Dr Price
403-283-6613
403-270-7722
Dr Ma
403-568-9789
403-590-8616
Dr Bass
403-270-9555
403-270-7479
All referrals to an internist will be triaged through
Central Access & Triage, except in the case of
referrals to internists at the PLC. These referrals
should be sent directly to the doctors’ private
offices.
General
Internal
Medicine
Central Access &
Triage
Receptionist:
403-955-8657
403-270-8453
The Division of Hematology and Hematologic
Malignancies provides full service care for patients
with malignant and nonmalignant hematological
disorders.This includes inpatient and outpatient
chemotherapy and procedures at the PLC,
FMC and TBCC sites. Referrals for Hematologic
Disease Consultation may be made in two ways.
Referrals to Drs Blahey,Thaell and Lategan should
be made through their office contact numbers.
Referral to all other Hematologists is through
the Hematology Central Access & Triage contact
number.
Hematology
Central Access &
Triage
403-944-8050
403-944-3001
Dr Blahey
403-266-1246
403-233-9278
Dr Lategan
403-943-5423
403-943-5520
Hepatology is the branch of medicine that
involves the management of diseases of the liver
and biliary tree.
Foothills
Medical Centre
(FMC)
403-944-6555
403-944-6559
Please do not send referrals for routine colon
cancer screening to GI Central Access &
Triage. This program has a separate referral
form and process that can be accessed at :
http://www.ucalgary.ca/colonscreening/
General Internal
Medicine
Hematology
Hepatology
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Triage nurse:
403-955-8655
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Quick Reference Guide
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reference
guide
Medical
Services
S pecialty
D escription
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Living Well
with a Chronic
Condition
Program
The Living Well program consists of 3
complimentary pillars:
Living Well
Program
403-943-2584
(9HEALTH)
403-955-6868
Access Mental
Health
403-943-1500
403-943-9044
• Education Classes
• Better Choices, Better Health™ Self
Management Program
• Exercise Program
Participation in all 3 pillars recommended to
best manage a chronic condition.
Additional Services:
• Dietitian counselling
• Some classes are offered in Chinese,
Punjabi, Tagalog and Spanish
For whom? Adults with a chronic
condition able to function in a group setting.
See complete program information for all
inclusion and exclusion criteria.
How? In a group setting. Patients can take
any part or all parts of the program in any
order.
Where? The program is offered in various
locations and times of the day, in the City of
Calgary and in rural areas.
Mental Health
Access Mental Health offers information and
options for over 2,000 mental health related
services within the Calgary Zone.
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Medical
Services
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guide
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D escription
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Nephrology
All referrals to a nephrologist will be triaged
through Central Access & Triage, except in the
case of Drs Schorr and Sepandj for whom
referrals should be sent direct through their
office contact numbers.
Nephrology
Central Access &
Triage
403-955-6389
403-955-6776
Dr Schorr
403-270-7575
403-270-2164
Dr Sepandj
403-521-0201
403-521-0550
Respiratory
Medicine
All referrals to a Respirologist will be triaged
through Respiratory Medicine Central Access
& Triage.
Respiratory
Central Access &
Triage
403-943-4718
403-944-1250
Rheumatology
All referrals to a rheumatologist will be triaged
through Central Access & Triage except in
the case of Dr. Arbilliaga for whom referrals
should be sent direct through the office
contact numbers.
Rheumatology
Central Access &
Triage
403-944-4426
403-944-4430
DR. ARBILLIAGA
403-265-7117
403-351-1756
Senior’s Health
& Geriatric
Medicine
All referrals to Specialized Geriatric Services
will be triaged through a One-Line Referral
service
Senior’s Health
One-Line
Referral
403-955-1525
403-955-1514
Sleep Centre
Referrals to the Sleep Centre should be sent
to the Sleep Centre Central Access & Triage.
Sleep Centre
403-944-2404
403-270-2718
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Services
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reference
guide
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D escription
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Southern Alberta
HIV Clinic
All referrals to the Southern Alberta HIV
Clinic should be made through the main
clinic phone/fax number. Clinic staff will
triage referrals and book appointments with
patients.
Please note: All patients must have a
documented positive HIV test result prior to
referral.
Southern
Alberta
HIV Clinic
403-955-6399
403-955-6355
Vascular Risk
Reduction
Program
This program helps patients with known
atherosclerotic disease (CAD, CVA, carotid
disease or PAD) manage their risk factors
related to atherosclerosis (DM, HTN,
Dyslipidemia and smoking) with the aim of
preventing further disease. Patients receive
evaluation, education and management of
their arterial health.They are followed for a
minimum of 1 year to a maximum of 2 years.
Vascular Risk
Reduction
Program
403-955-8032
403-955-8634
It is noted that within the Department of Medicine specialties, Dermatology and Infectious Diseases will be maintaining
their existing referral processes and forms.
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Quick Reference Guide
quick
reference
guide
Palliative
/ End of Life
Care
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Community
Hospice
Hospice referrals must be made by a
Palliative Consultant or Palliative Home Care
Coordinator and can be made by contacting
Hospice Central Access.
Hospice Central
Access
403-944-1614
403-270-9652
Intensive
Palliative Care
Unit (IPCU)
Referrals must be initiated by a physician on
the palliative care consult team.
Palliative/
End of Life
Care
The Palliative Care consult teams provide support
to patients, families, home care clinicians and
family practitioners with concerns regarding the
management of adult patients with complex
palliative symptoms and/or issues related to his/
her life-limiting disease, such as; palliative pain &
symptom management, psycho-social and spiritual
concerns, education regarding disease progression
and the end of life, prognosis and goals of care,
accessing community resources, and transitioning
to hospice. The team is comprised of palliative
physicians, clinical nurse specialists and a clinical
specialist in end-stage pulmonary disease.
Palliative Care
central office
403-944-2304
403-270-9652
*Generally the patient’s prognosis is anticipated to
be within 1 year and the goal of care is comfort and
symptom management.
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Quick Reference Guide
Palliative
/ End of Life
Care
quick
reference
guide
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D escription
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Rural Palliative
Consult Service
The Rural Palliative Consult service provides
services to Home Care patients outside
Metro Calgary and patients in rural care
facilities within the Calgary Zone. All requests
(Rural North and Rural South) for Rural
Palliative Consult Team should be faxed to the
Rural office. The referral will be sent to the
appropriate consult team member. You will
be contacted by the team member to discuss
the patient further with a joint visit preferred.
If you have not been contacted within
48 hours, please call the office to inquire
regarding the consult.
Rural Palliative
Care Office
403-995-2714
403-995-2619
Urban Palliative
Care Office
403-944-2304
403-270-9652
If the consult is urgent, please call the office
(an urgent referral is appropriate if the patient
is at risk of presenting to the Emergency
Department within 24 hours with palliative
symptom issues).
Urban
Palliative
Consult Team
(Homecare)
The Palliative Home Care consult team works
with patients that are currently on Home Care
(exceptions are made by the team). All requests
for Palliative Home Care Consult should be faxed
to the Urban Palliative Care Office to be triaged.
The referral will be sent to the appropriate consult
team member. You will be contacted by the team
member to discuss the patient further with a joint
visit preferred. If you have not been contacted
within 48 hours, please call the office to inquire
regarding the consult.
If the consult is urgent, please call the office (an
urgent referral is appropriate if the patient is at risk
of presenting to the Emergency Department within
24 hours with palliative symptom issues).
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Quick Reference Guide
Pediatrics
quick
reference guide
S pecialty
D escription
Augmentative
Communication
and Educational
Technology
Service (ACETS)
ACETS provides assessment and
consultation services to children
and adults across Southern Alberta
who are unable to meet daily
communication needs through
verbal speech.
C ontact # s
C linic
P hone
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ACETS
Receptionist:
403-955-7501
403-955-7912
Program Co-coordinator:
403-955-2893
Email: [email protected]
Brachial Plexus
Program
The Brachial Plexus Program offers
diagnosis, assessment, treatment,
care co-ordination and counseling
from birth to 18 years of age
with a congenital/ obstetrical and/
or traumatic injury to the brachial
plexus.
Brachial Plexus
Program
403-955-2576
403-955-7045
Infant Cranial
Remodeling
Program/Head
Shape Clinic
The Infant Cranial Remodeling
Program/Head Shape Clinic
offers assessment and treatment
of plagiocephaly, brachycephaly,
dolichocephaly, and craniosynostosis
for infants newborn to twelve
months of age.
Infant Cranial
Remodeling
Program/Head
Shape Clinic
403-955-5437
403-955-7609
Movement
Assessment
Centre
The Movement Assessment
Centre provides video motion
capture technology (video, force
plates, surface electromyography)
for quantitative assessment of
movement abnormalities in children
and adults to assist in clinical
decision making or to assist in
quantifying effects of interventions
(e.g. surgery, drugs, Botox).
Movement
Assessment Centre
403-955-2617
403-955-7501
w w w. departmentofmedicine . com /m as
or Mail:
Movement
Assessment Centre,
Neuroscience
Department, 2888
Shaganappi Trail
NW, Calgary, AB.,
T3B 6A8
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Quick Reference Guide
quick
reference guide
Pediatrics
S pecialty
D escription
Neurology
Program
The Neurology Program provides
assessment, diagnosis, treatment
and transition planning for children
from birth to 18 years of age who
have neurological disorders in
collaboration with the community
physicians. These include seizures,
epilepsy, debilitating headache
disorders including migraines,
neuromuscular diseases, movement
disorders, brain injury and stroke.
Neuromotor
Program
The Neuromotor Program is a
consultative service that offers
assessment, treatment, care coordination and counseling for
children from birth to 18 years of
age with a diagnosis of cerebral
palsy (CP).
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C ontact # s
C linic
P hone
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Neurology
Program
403-955-5437
403-955-7609
Neuromotor
Program
403-955-5437
403-955-7609
Mail::
Neuromotor
Program,
Neuroscience
Department, 2888
Shaganappi Trail
NW, Calgary, AB., T3B
6A8
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Pediatrics
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reference guide
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D escription
Neuromuscular
Program
The Neuromuscular Program offers
diagnosis, assessment, treatment,
care
C ontact # s
C linic
P hone
F ax
Neuromuscular
Program
403-955-7603
403-955-7609
Neurosciences
Adolescent
Transition
Program
403-955-7645
403-955-7045
co-ordination, and counseling for
children from birth to 18 years of
age with a neuromuscular diagnosis
such as muscular dystrophy,
myotonic dystrophy, spinal muscular
atrophy, and Charcot-Marie-Tooth.
Professional services available within
the program include Neurology/
Pediatrics, Orthopedic Surgery,
Pulmonology, Nursing, Physical
Therapy, Occupational Therapy,
Psychology, and Social Work.
Consultations can be made to
Cardiology, Sleep Lab, SpeechLanguage Pathology, and Clinical
Nutrition as required.
Neurosciences
Adolescent
Transition
Program (NATP)
The Neurosciences Adolescent
Transition Program (NATP)
provides information and support
to assist with preparing youth
(aged 12 – 18 years) and parents
in the transition from child to adult
services. The goal of this program
is to discuss the youth’s and family’s
transition concerns and link them
to appropriate community based
programs to address their ongoing
needs.
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E-mail: ns.transtion@
albertahealthservices.ca
(NATP)
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Pediatrics
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D escription
Neuro
Rehabilitation
Program
The Neuro Rehabilitation Program
provides assessment, treatment,
care co-ordination, and counseling
for children from birth to 18 years
of age who have experienced an
acute change in functioning due to
illness, surgery, or injury (e.g. brain
injury). Professional services available
through the program include
Neurology, Physiatry, Nursing,
Physical Therapy, Occupational
Therapy, Speech and Language
Pathology, Child Life/Recreation
Therapy, Psychology, Education
Consultation and Social Work
C ontact # s
C linic
The Orthotics Service provides
design, fabrication and fitting of
orthoses (braces or splints) to
children from birth to 18 years of
age.
F ax
403-955-2603
403-955-2620
Neuro
Rehabilitation
Program
Co-coordinator
(for children registered
in school)
403-955-7063
(for preschool-aged
children)
Brain Injury Clinic
Orthotics
P hone
Orthotics
403-955-7900
403-955-2620
403- 955-7918
403-955-7501
403-955-7747
403-955-7639
Orthotics,
Rehabilitation and
Education Clinics
2888 Shaganappi
Trail NW, Calgary,
AB. T3B 6A8
Pediatric
Gastroenterology,
Hepatology &
Nutrition
The Pediatric Gastroenterology,
Hepatology and Nutrition service
provides comprehensive inpatient,
ambulatory and emergency care
for children between birth and 18
years of age with intestinal, liver and
complex nutritional disorders.
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Pediatric
Gastroenterology,
Hepatology &
Nutrition
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reference guide
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D escription
Seating Service
The seating service provides
assessment and provision of new
custom made and commercial
seating systems and wheelchairs,
modifications to existing seating and
mobility systems for children under
18 years of age.
C ontact # s
C linic
P hone
F ax
Seating Service
403-955-2914
403-955-7501
The service will also provide
consultation to community based
therapists with respect to a child’s
seating and wheelchair needs.
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Quick Reference Guide
Pediatrics
Family & Community
quick
reference
guide Resource Centre - AHS
S pecialty
D escription
Child Health
Information
Specialist
Health Information:
• Specific Child Health information
resources and consultation
C ontact # s
C linic
P hone
Family
Community
Resource Centre
403-955-7745
Family
Community
Resource Centre
403-955-7742
Family
Community
Resource Centre
403-955-3272
F ax
• On site and web-based family resource
library services
• Reader friendly health information
‘prescriptions’ on health conditions (eg.
asthma, mental health)
Cultural
Diversity
Services
ACH Cultural diversity consultation services
for physicians and health professionals (eg.
culturally sensitive grief support)
• Written cultural diversity health
documents
• Training modules for AHS child health
professionals to increase their cultural
competency
Family
Support
Specialists
• Hospital navigation, information and
resources for ACH paediatric patients and
families.
• Support for ‘out of town families’ re: basic
needs ( e.g. accommodation).
• Community and financial resource
referrals and supports for families.
• Family support during hospitalization or
about the health care experience.
• Family Centred Care.
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Quick Reference Guide
SURGICAL
SERVICES guide
quick
reference
S pecialty
D escription
Hepatopancreaticobiliary (HPB)
(Department of
Surgery)
All referrals involving neoplastic tumors and/or
complex benign conditions of the liver, pancreas
and biliary system which may require surgical
intervention should be made through Central
Access & Triage Clinic. Staff will triage referrals in
consultation with the surgeon.
C ontact # s
C linic
F ax
403-521-3179
403-944-3045
403-944-1233
403-476-8798
403-476-8798
403-476-8798
Central
Access & Triage
Hepatopancreaticobiliary (HPB)
Dr. Bathe
Dr. Dixon
Dr. Sutherland
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Quick Reference Guide
FMC Women’s
Health
Ambulatory Care (WHAC)
quick
reference
guide
C ontact # s
C linic
S pecialty
D escription
Calgary
Breast Health
Clinic
The Calgary Breast Health Program provides
excellence in breast health care to individuals
with a breast health concern through
the Breast Health Clinic, nurse navigation,
education classes and psychosocial support
services. The team is committed to ensuring
that coordinated, timely and integrated breast
health services are readily accessible.
Calgary Breast
Health Clinic
The Colposcopy Clinic provides colposcopic
exam, diagnosis, and treatment of
abnormalities of the cervix, vulva, and vaginal
walls. Referral is indicated by abnormal pap
test results, or by a visibly abnormal cervix.
Colposcopy
Clinic
Colposcopy
Clinic
Health education and support for women
with abnormal cytology are also provided.
Early
Pregnancy
Loss Clinic
The Early Pregnancy Loss Clinic provides
education, options, and treatment for nonviable pregnancies.
P hone
F ax
403-944-2240
403-944-3600
403-944-2205
403-944-3125
403-944-3192
403-944-1111
403-944-2645
403-944-5094
Location:
FMC Women’s
Health Centre
Room 187
Location:
FMCWomen’s
Health Centre
Room 187
Early Pregnancy
Loss Clinic
Location:
FMC Women’s
Health Centre
Room 187
Gynecology
Clinic
Ambulatory gynecology clinic(s) providing
consultation service for assessment, diagnosis
and treatment of gynecological issues.
Gynecology
Clinic(s)
Location:
2nd floor
North Tower
FMC
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Quick Reference Guide
FMC Women’s
Health
Ambulatory Care (WHAC)
quick
reference
guide
S pecialty
D escription
High Risk
Breast
Cancer Clinic
(HRBCC)
The HRBCC is a part of the Calgary
Breast Health Program providing medical
consultation, risk assessment, education,
counseling and referral services for those at
higher risk for developing breast cancer or
ovarian cancer.
Obstetrical
Clinics
Ambulatory obstetrical clinic(s) providing
consultation service for fetal assessment and
antenatal care of pregnant women.
C ontact # s
C linic
High Risk Breast
Cancer Clinic
P hone
F ax
Program Secretary
403-944-8614
403-944-2444
Location:
FMC Women’s
Health Centre
Room 185
Clinic RN
Obstetrical
Clinic
403-944-2645
403-944-5094
403-944-4000
403-944-2154
403-944-2274
403-283-4703
403-944-2547
Location:
2nd floor
North Tower
FMC
Pelvic Floor
Clinic
Pregnancy
and Infant
Loss Program
The Pelvic Floor Clinic accepts referrals for
women with urinary incontinence, lower
bowel evacuation disorders and/or pelvic
organ prolapse. Services provided include
assessment, pessary fitting, medical and/or
surgical intervention, sacral nerve stimulation,
behavioral modification, physical therapy
and diagnostic testing (urodynamics and
cystoscopy).
Pelvic Floor
Clinic
Pregnancy and Infant loss Program provides
grief support to parents and other family
members who have experienced a pregnancy
loss (miscarriage, ectopic pregnancy, still birth,
neonatal death or termination) through
individual, couple and group counseling.
Pregnancy and
Infant Loss
Program
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Location:
FMC Basement
North Tower,
1441 – 29th St. NW
Location:
FMC Room 159
Women’s Health
Centre
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Attention: FAMILY PHYSICIANS WITH SPECIAL INTEREST
HELP IMPROVE YOUR REFERRAL PROCESS
ANNOUNCING THE NEW AHS
ALBERTA REFERRAL DIRECTORY
The Alberta Referral Directory is a provincial initiative supported by Alberta Health (AH), Alberta
Health Services (AHS), the Alberta Medical Association (AMA) and the College of Physicians and
Surgeons of Alberta (CPSA).
The directory is a searchable, centralized, web-enabled tool allowing referral requestors (e.g.
family physicians, referral coordinators, medical office assistants) to access referral information
for consultants (including specialists and family physicians who accept consultations for areas of
interest or expertise).

Healthcare providers can access the directory in a variety of ways:
o Netcare on the ‘Resources’ section
o AHS Insite website on the ‘Employee Tools’ section
o External website address www.albertareferraldirectory.ca. This site requires a log
in using a physician’s CPSA number, first and last name to ensure the directory
information is secure from public view.

This free website is secure and searchable. It is a streamlined, efficient way of accessing
consultant referral information to assist in getting patients to the right provider at the right
time.

Consultants create profiles on the directory which informs primary care providers of the
consultant’s area of interest, what documentation and tests should be done prior to the
consultation as well as an approximate time to routine referral appointment.

Through automated email reminders to consultants entered in the ARD and with the
support of ARD staff, content will be regularly reviewed and updated in order to stay
current and accurate.
The Alberta Referral Directory Team is happy to assist with the development of your profile in the
directory. Please contact us today to learn more about Alberta Referral Directory.
Phone:
Email:
1-855-889-8899; or
[email protected]