Security Officers Protecting your business Integrated security solutions Adding value by understanding your business For over 85 years SNP Security has delivered superior guarding services for Australian businesses and government organisations. Security Officer Services At SNP Security, we value long-term relationships with our clients. We understand that no two sites are the same and know from experience that strong security outcomes rely At SNP Security, we’re used to performing many different roles. Services provided by Security Officers include: Training the best people in the business Quality assurance begins with the selection of your on a strong understanding of your needs. We will take the time to understand your company culture and environment. We’ll ensure that Security Officers fit your team and appoint a dedicated account manager who will be available around the clock. Officers. SNP Security Officers are hand picked and receive comprehensive training including: General guarding duties Concierge Customer service Facilities management Systems management Gate duties Dog support services. Cash in transit SNP Security can manage low levels of cash deliveries to nominated banks, when required, anywhere in Australia. Accredited security training We comply with all aspects of the WorkCover Code Site specific training of Practice, to ensure the cash arrives at the bank Customer service SNP Security is an accredited VETAB Registered Training Organisation (RTO), further reassurance that we can deliver what we promise. Keeping you informed and in control Site Operating Procedures (SOPs) are adapted to each site. without incident. Security awareness training We can train your staff on essential aspects of security. Tailor-made courses are developed by our Protective Services team, after a risk analysis of your site and a brief on specific site issues. Special events These form part of our ongoing quality assurance program SNP Security Officers have been instrumental in ensuring and allow us to monitor performance against your Service some of Australia’s largest events run smoothly – from APEC Level Agreement. to the Olympic Flame Relay, from regular Rugby matches to Risk Management Planning SNP Security works in partnership with major guarding World Youth Day. Corporate Services sites to develop a Security Risk Management Plan and SNP has responded to the changing political and social implement Security Polices and Procedures. environment by establishing a Corporate Services unit for specialised security, tailored to the needs of individual Our disciplined approach utilises processes that comply with AS/NZS 4360-2004 - Risk Management. Our in-house risk assessment experts are accredited to Certificate V Risk Assessment. customers. Services include: Corporate security personnel Theft and stock loss Fraud and embezzlement Electronic countermeasures and board room surveillance SNP Security_Security Officers Executive Protection Security surveys and risk assessment. CASE STUDY: State Library of Victoria One of Melbourne’s most important landmarks, the State Library of Victoria collection includes over two million books – including the ‘ De Musica of Boethius’ which dates back to the 10th century. CLIENT OBJECTIVES The State Library of Victoria sought to appoint a manpower security partner that would: Protect the Library’s premises, contents and reputation Treat its employees with dignity, respect and loyalty Offer the systems, procedures and technology necessary to deliver effective security Provide a single point of contact between the two organisations Accept mutual accountability and responsibility in achieving successful security outcomes. OUR SOLUTION SNP Security was awarded the contract when it demonstrated Board room surveillance sweeps SNP Corporate Services has developed sophisticated search techniques using the latest electronic sweeping equipment to scan and detect unauthorised listening devices. Covert operations and investigations Organisations are increasingly exposed to the risk of theft or threats against their employees. Our licenced and experienced personnel use investigative methodology to ensure that all aspects are thoroughly explored and carefully analysed. Above all, we understand that confidentiality is paramount. Executive protection The SNP Security Executive Protection Unit is a group of highly trained and motivated professionals, chosen for their specialist skills in the demanding field of executive security. Integrated security, nationwide For seamless protection, we can also provide Grade A1 Monitoring to Australian Standards, mobile patrols integrated with Security Officer services and advanced electronic security solutions where appropriate. Integrated security solutions a real synergy between itself and the State Library of Victoria. The SNP solution included: Installation of an innovative Closed Circuit Television (CCTV) using Internet Protocol (IP) Providing a capability for Library Management to access images remotely via iPhone enabling judgment to be made without attending the site Integrated management of the control room, which monitors all alarms and CCTV A collaborative approach between State Library management and staff and SNP Security personnel on all security matters, staffing and rostering A dedicated SNP manager to act as a central point of contact Regular executive level visits and meetings on-site The provision of security officers to patrol specific areas within the library. OUTCOME Entrusted with keeping the Library and its contents safe, SNP Security has built a close working relationship with the State Library of Victoria. SNP provides security officers who are trained to perform their security duties in a cultural environment. Reflecting the strength of the relationship, the SNP personnel are treated as members of the State Library of Victoria’s team, and low to minimal staff turnover is one of the many positive outcomes. Sydney (Head Office) 937–941 Victoria Road West Ryde NSW 2114 Australia Tel 61 2 8762 6666 Fax 61 2 8762 9140 24 hour Tel 1300 30 31 32 [email protected] Aviation Security Sydney Airport Level 1, FAC House Cnr Keith Smith Ave & Seventh St Mascot NSW 2020 Tel 61 2 9667 5200 Fax 61 2 9667 5299 Brisbane Building E2, 5 Grevillea Place Eagle Farm QLD 4009 Tel 61 7 3860 5774 Fax 61 7 3860 5775 Canberra Unit 3, 45-51 Grimwade Street Mitchell ACT 2911 Tel 61 2 6201 1200 Fax 61 2 6242 9461 Melbourne Unit 3, 297 Ingles Street Port Melbourne VIC 3207 Tel 61 3 9647 9200 Fax 61 3 9647 9299 Newcastle 54 Hudson Street Hamilton NSW 2303 Tel 61 2 4940 7777 Fax 61 2 4940 7891 www.snpsecurity.com.au Grade A1 Monitoring Electronic Security Security Officers Aviation Security Mobile Patrols NSW: Master Licence 400674602 ACT: Master Licence 17501220 QLD:Security Firm No. 41315 SA: Agent’s Licence No. ISL 178143 VIC: Private Security Business Licence 652-374-11S WA:Security Agent’s Licence No. SA36353 TAS: Agent’s Licence No. 11487