1. business and industrial

Designer Guide
Directory
Mailing Address
Celebrating Home
2938 Brown Road
Marshall, Texas 75672
The Home Office is open
8:00 AM - 5:00 PM CST (Mon-Fri)
24-hour Fax Lines
General
Replacement/Exchange
Events/Promotions
Sales Tax Department
Web Site Address
Designer Care
Sales Tax
www.CelebratingHome.com
[email protected]
[email protected]
800.714.9296
800.715.6602
866.213.4603
800.715.6552
We will have field communication weekly through a newsletter.
This workbook belongs to
My Designer number is
My Sponsor is
Phone #
E-mail
My upline Leader is
Phone #
E-mail
Welcome to Celebrating Home, our nation’s largest party-plan home
décor company.
Celebrating Home was built on the foundation of two industry icons,
Home & Garden Party and Home Interiors and Gifts.
Home & Garden Party was founded in 1996 by Penny and Steve Carlile
through their passionate desire to help women succeed. Their strong
Christian values led them to found a company focused on spreading a
message of hope and caring to homes across America. Home & Garden
Party launched with record-breaking growth and soon developed into a
thriving, financially sound party-plan company. Our Core Values remain
a cornerstone of our business.
Placing God first in our lives
Demonstrating integrity in all that we do
Bringing families together
Being respectful
Providing quality products
Working as a team
Providing enjoyment and fun as we earn
Home Interiors was founded in 1957 by an extraordinary woman, Mary Crowley, out of her
desire to create happy, more beautiful homes through a company based on strength and dignity,
moral principles and old-fashioned hard work. Based on Mary Crowley’s strong entrepreneurial
spirit, belief in the individual and vision for a better way of life, the company prospered for over
50 years and was an incredibly influential leader in home décor trends across the country. The
original Code of Ethics is one that continues to resonate with women today:
We believe in the dignity and importance of women…
We believe that everything a woman touches should be ennobled by that touch…
We believe that the home is the greatest influence on the character of mankind…
We believe that the home should be a haven…
…a place of refuge, a place of peace, a place of harmony, a place of beauty.
The shared foundational values between these two companies is extraordinary and has made the
coming together a natural integration that poises us for explosive growth, as we craft our mission
for the future.
The strength of Celebrating Home lies in you, our Designers. The opportunity to change your
life is entirely in your hands. We will provide you everything you need…all the tools, all the
support, all the beautiful product…the rest is up to you.
Come celebrate with us,
Heather Chastain
President
Celebrating Home
Celebrating Home Designer Guide
i
Table of Contents
Welcome to Celebrating Home page . . . . . . . . . . . . . . . . . . . . . . . .
1
Chapter One . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
Define Your Dreams – Design Your Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What Can I Earn? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SMART Start Rewards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Earning Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional Monetary Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reap Additional Rewards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Make Your Dreams Reality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Goal Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scheduling Your Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Plan for Success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Build a Contact List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Grand Opening/First 3 Parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Earn SMART Start Rewards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
2
2
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3
4
5
5
6
7
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8
9
Chapter Two . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
Basics of Success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Four Ways to Grow Your Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Success Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Actions to take within your first 30 days . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
10
11
11
Chapter Three . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Booking Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Hostess Program – Hostess Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conversation Starters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Generating Leads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Networking Opportunities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Asking for Referrals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
It PAYS to pay attention at your Parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Watch for “Green Flags” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Look and Listen for Booking “Clues” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Common Booking Obstacles/Responses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hostess Coaching – Her Success is Your Success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
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14
14
15
16
17
17
18
19
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ii Celebrating Home Designer Guide
Table of Contents
Chapter Four . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Selling Basics – Ways to Earn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
It’s Party Time! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Closing the Hostess Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Party Follow-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional Sales Avenues – “More Ways to Earn” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Catalog Parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fundraisers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Miscellaneous Customer Order Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Simple Selling Ideas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Direct Online Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
28
33
33
34
34
34
35
35
35
35
Chapter Five . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
36
Sharing the Opportunity – Sponsoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sponsoring Rewards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Sponsoring Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Follow up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overcoming Obstacles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ready-Set-Go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mentoring Your New Recruits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What is Mentoring? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Suggestions for You as a Sponsor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mentoring means you never Party alone! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answers to Common Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
36
37
38
41
41
42
43
43
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45
46
Chapter Six
47
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Celebrating Home Career Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Growing Your Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Career Path Steps
.....................................................
Designer Qualifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Star Designer Qualifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shining Star Designer Qualifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rising Star Qualifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Senior Rising Star Qualifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Executive Qualifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Senior Executive Qualifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
National Executive Qualifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Senior National Executive Qualifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Two Star Senior National Executive Qualifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Three Star Senior National Executive Qualifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Celebrating Home Compensation Plan
Terms and Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Celebrating Home Designer Guide
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iv Celebrating Home Designer Guide
Welcome to Celebrating Home
Today’s woman looks to Celebrating Home as a way to supplement her
income and network with others, while doing what she loves best – adding
beauty and design to her life and the lives of those around her.
Celebrating Home offers you the opportunity to:
• Be your own boss! Work flexible hours -part time at full time pay.
Ideal for stay at home moms to retired grandmothers.
• Purchase products at a discount.
• Learn new skills with recognition as you grow (earn while you learn).
• Network with a new circle of friends.
• Earn rewards, prizes and travel.
• Achieve career advancement.
• Earn a new car in Celebrating Home Car Program.
Celebrating Home provides:
• An established, debt free company built on strong heritage.
• Industry leading compensation plan – start earning on your first
dollar sold.
• An extensive collection of products for today’s living.
• An attractive, generous Hostess Program – Paid for by the company!
• A Party experience – as informative as it is entertaining.
• Fundraising Program offering organizations up to 50% profit.
• Online ordering for Customers
• Lucrative sales incentives—free trips, merchandise and more.
• Home Office dedicated to supporting you in achieving your dreams!
Define Your Dreams – Design Your Business
How can a Celebrating Home Opportunity help with your goals? Do you
desire a consistent income? Do you have a special need, such as an education
for your children, a dream vacation, new car or home? What do you want?
Set a goal and develop a plan of action. Define your dreams and with
Celebrating Home they will come true!
CHAPTER ONE
Celebrating Home Designer Guide
1
1
CHAPTER ONE
Define Your Dreams – Design Your Business
What can I earn?
With Celebrating Home you have a limitless opportunity to earn through your
personal business as a Designer. As you advance up the Career Plan you will
grow income as you build a productive team who does what you are doing.
Make it your goal and commitment to continue growing your business
through selling, booking and recruiting and you’ll realize your personal and
professional dreams.
No. of $500 Parties
per Week
Hours Invested
per Week*
Monthly
Income**
1
5
$600
2
10
$1200
3
15
$1800
This chart is based on a retail Party average of $500. Customers generally
spend an average of $50 to $100 each. The gross profit from a Party is 30% of
Party sales. The profit from Party sales of $500 is $150. The chart above
displays the cumulative profit you can earn monthly, depending on the
number of Parties you hold each week. Your earning potential is unlimited
when you share your opportunity with others, as you will earn an override on
their sales. The more Designers you recruit for your team, the more money
you can earn!
*Includes Party and tasks: such as placing orders.
**Gross Profit – based on 30% commission rate.
Note: Commissions are 30% with opportunity to earn Monthly Bonus Commission.
Plus you can purchase at a discount!
SMART Start Rewards
New Designers may qualify to earn Award Certificates for products and
supplies with our SMART Start Rewards Program. Set your goal to qualify
for all levels and reap the rewards! More on these exciting rewards later!
(See page 9 for more details.)
2 Celebrating Home Designer Guide
Celebrating Home Career Benefits
As a Celebrating Home Designer or leader, you have a world of exciting
opportunities and benefits at your fingertips. You can:
• Be your own boss.
• Design your business hours around your family’s needs.
• Earn up to 45% on your personal sales – with no limit to your income
potential.
• Earn overrides on personal and team sales.
• Earn prizes and recognition for your achievements.
• Receive free ongoing career training from your Sponsor and others on
your Leadership Team.
• Generate business leads and service Customers through your personal
Web page.
• Participate in promotional and incentive programs designed to grow your
business… AND
• Purchase products and decorate your home at discounted prices.
Yes, the Celebrating Home opportunity is filled with many rich rewards! And
those rewards increase significantly as you advance in your career!
Growing Your Business
Career advancement is all about GROWTH. It is a limitless opportunity
to grow your personal business as a Designer, to grow your earnings and
leadership skills as an Executive, and to help others grow and develop
through their own Celebrating Home business. Make it your goal and
commitment to continue GROWING both personally and professionally.
This includes growing your business through selling, booking, serving
and sponsoring.
Career Path Steps
Three Star Senior National Executive
Two Star Senior National Executive
Senior National Executive
National Executive
Senior Executive
Executive
Senior Rising Star Designer
Rising Star Designer
Shining Star Designer
Star Designer
Designer
See full details of compensation, career plan and rewards on our
Celebrating Home web site.
Celebrating Home Designer Guide 3
PLUS…Reap additional rewards
Travel…Free Products…Monthly Promotions…
and More!
Celebrating Home rewards you for your
efforts! Would you like to travel to
destinations you only dreamed of but
never thought you’d reach? Would you
like to earn FREE products?
Visit our web site to view the many
ongoing promotions for all
Celebrating Home Designers.
Recognition
Receive the recognition you desire and deserve! It’s your time to shine! Ask your
Sponsor or visit our web site for details on New Designer recognition at
National Rally.
National Rally
You won’t want to miss this incredible annual event! Meet our founders,
Penny and Steve Carlile and President, Heather Chastain • Participate in
Unbelievable Training • Enjoy Fun and Fellowship • Receive National
Awards and Recognition • Make lasting friendships with Designers across
America! Your skills and business will grow after you attend our National Rally!
See full details of compensation, career plan and rewards on our
Celebrating Home web site.
4 Celebrating Home Designer Guide
Make Your Dreams Reality
Now that you see your opportunities…let’s determine
how much YOU want to earn with your new business.
Do you want additional income, extra money for life’s extra necessities?
Maybe you want to pay off a bill or save for a specific purpose like a family
vacation? When do you want to achieve this? How much do you need each
month to attain this goal? Setting a goal and breaking it down into smaller
steps will make it easier to see yourself achieving it.
Goal Setting
Setting goals is an important step on the road
to success. Start by knowing what you want!
Next, set a profit goal to reach during your
first few months. Use the commission earnings
chart to determine how many Parties you need to
hold to reach your goal. Why Parties?
Parties are your best opportunity to book future
Parties, sell product and recruit other Designers to
expand your team.
I can do this!
In later chapters you will learn the power of
Hostess coaching, setting a date and other
skills to assure your success. To achieve
success, note that the more Parties you hold
and the more you share the products and opportunity with others, the higher
your Party sales averages can be.
Achieving your goal depends on how much time you decide to invest.
The average amount of time you spend on a Party is about five hours – this
includes planning the Party, tasks such as Hostess coaching and placing orders.
With proper planning, you’ll find your income per hour worked is
more than you ever dreamed!
• Write down your goal.
• Be specific about how much money you want to earn.
• Determine the time frame to accomplish your goal.
• Develop your action plan.
How will you achieve your goal?
(Ask your Sponsor for the Party average for your area.)
1. Write the number of Parties you want to hold. (We recommend
holding at least 2 Parties a week during your training period. This
will provide income, simplify learning and qualify you for the
SMART Start Rewards.)
2. Write your Party average. Multiply this times the number of Parties
to determine your total weekly or monthly sales.
3. Multiply the total sales times your personal commission % (____) to
determine your weekly or monthly income.
Will this provide you with the income you desire? If not, simply add more
Parties. Still want more? Then moving up the career plan is for you!
Celebrating Home Designer Guide 5
Now that you have determined how much YOU want
to earn with your new business…when will you work?
One of the wonderful benefits of your business is the flexibility. YOU
determine when you want to work. Even though your hours are flexible,
they are not optional. Schedule enough time to work your business and
you will achieve your goals!
Business Building Activities
• Parties – consistently holding Parties will provide you with the income
you desire and the opportunity to obtain additional bookings.
• Additional Learning – available through team meetings, observing
other Designers, conference calls, Online Training Courses, meetings
with your Sponsor or Executive and company events.
• Office Work – allowing time to contact Customers for future business,
Hostess coach and complete paperwork.
Schedule Your Time
Your planner or calendar will assist you in prioritizing your time and staying
organized.
• Mark personal and family commitments – dates you are not available.
• Note the dates of your SMART Start Rewards – you want to qualify for
each level.
• What dates will you book Parties – these are the dates you will offer
Customers.
• Team Meetings/Company Events – provide continued learning, friendships and recognition.
• Office Work – phone time, paperwork and Customer service.
6 Celebrating Home Designer Guide
Open Party Dates – When YOU are available
IMPORTANT! Booking Parties based on when YOU are available will allow
you to:
• Stay in control of your business; work around your family and life.
• Fill your earlier Party dates/openings first. This will allow for a consistent paycheck!
How will you offer your Open Party Dates to potential Hostesses?
Date Book (stay in control; review your date book and offer dates; have Open
Party Dates clearly marked; be cautious not to offer dates beyond 30 days)
When a person books, ask: “Which day works better for you, a Tuesday or a
Friday?” Then offer that first available date.
Tools to help you set dates and plan your time are available on our
Celebrating Home web site.
Plan for Success/Action Plan
Build a Contact List
• Make a list of everyone you know.
• Gather all contact information (name, mailing address, telephone
numbers, e-mail address).
• Enter this information into your Customer Manager (a handy online
tool provided for you by Celebrating Home). Make this a daily activity
to build and ensure future business. This list is great for order entry,
sending Party E-vites, notifying Customers of product update announcements and promotions and everything you’d like to share and promote
that will build your business and be of service to others.
Launch your business with a Grand Opening Party
Your Grand Opening Party is the first step to launching your business. You are
announcing to your circle of family and friends the Celebrating Home
Opportunity and products. This is a fun, attractive way for them to support
you on your journey to realize your dreams as a Celebrating Home Designer.
You may choose to conduct your Grand Opening on your own, but we
encourage you to work closely with your Sponsor for a successful Grand
Opening. She will be available to help you with questions. You may conduct
your Grand Opening any way you choose, but here are suggestions and tips
for success that you may find helpful.
Celebrating Home Designer Guide 7
Grand Opening Preparation:
Select a date and hold Your Grand Opening
Party – The sooner the better!
• Review the Party outline with your Sponsor.
• Personally call and invite your Guests. (Family, friends and neighbors
will be more than happy to support you at this exciting event!) Overinvite. We recommend 30 to ensure good attendance! Ask them to
bring someone they know with them. You will have higher attendance if
you personally call – sharing your excitement on the product line, food
and fun you are planning!
• Mail out a reminder card or invitation or follow up with an e-vite from
the Celebrating Home web site.
• Most important is to call and remind Guests the day before the Party.
Day before the Grand Opening:
• Make reminder phone calls to your Guests. Encourage them to bring a
friend.
• If they cannot attend, offer to send them a catalog or direct them to
your web site. They can still order product for your Party without
attending.
• Prepare your Hostess Packets, Opportunity Packets and Booking
Calendar.
On the Day of the Party:
• Dress in business casual. Look professional, yet approachable.
• Plan and set up your product display.
• Prepare refreshments (we suggest using Celebrating Home food
products) and add ambiance to the room by lighting lamps and candles.
• As Guests arrive, make them feel comfortable. Have a tasting with
Celebrating Home food mixes.
• Relax and have fun—you are ready for your first Party!
Book Your First 3 Parties from your Grand Opening Party –
You’ll be on track for earning your SMART Start Rewards!
8 Celebrating Home Designer Guide
Earn SMART Start Rewards
Sales
Level 1: By the end of your first full month* submit a minimum of
3 qualified Parties and earn the Supply Party Pack (pack of catalogs, Party
Preview Mailers, Customer Order Forms and Hostess Order Forms).
Level 2: By the end of your second full month* submit an additional
4 qualified Parties and earn a $50 Award Certificate for supplies or
merchandise.
Level 3: By the end of your third full month* submit an additional
5 qualified Parties and earn 2 $50 Award Certificates to redeem for supplies
and/or product.
Kit Refund Bonus: Achieve all three levels and
receive a Celebrating Home Name Tag and a FULL REFUND for
your starter Designer Kit. To receive a full refund on your Kit, you must
enter a minimum of 12 qualified Parties by the end of your third full month.
The refund will be issued the month following your third full month.
Note: You may earn one of the levels, two of the levels or all three. If you
miss Level 1, you may still qualify for Level 2 and/or Level 3 if you meet the
qualifications.
Fast Track through Smart Start
• Submit 3 qualified orders by the end of the first full month to get a
supply pack.
• Submit 4 additional qualified orders (7 total) by the end of the second full
month to get a $50 Award Certificate.
• Submit 5 additional qualified orders (12 total) by the end of the third full
month to get 2 $50 Award Certificates and a full refund on your Kit.
*Example of Full Month:
If a Designer joins in January, the end of her first month is the last day of
February. The end of her second month is the last day of March and the end
of her third month is the last day of April.
Celebrating Home Designer Guide 9
2
CHAPTER TWO
Basics of Success
Four Ways to Grow Your Business
This is an exciting time. We’ve made it easy for you to operate a successful
business. The Party is where it all happens. To grow your business, we
encourage you to keep holding Parties while focusing on these steps:
1. BOOK The Party drives
the activity of a successful
Celebrating Home business.
2. SELL Talk about the
product, the benefits and
the Opportunity every
chance you get.
3. RECRUIT Bring others
into your business and you
BOTH reap the rewards.
4. MENTOR Never Party
alone! Take your recruits
with you to your Parties!
• They will learn and duplicate what you are doing.
• You will build a stronger relationship/friendship with each other.
• You will create a “team” mentality that provides them with more
spirit and strength as part of a unified group with common goals.
• And when they recruit, they will know how to mentor. And you will
all grow and succeed together!
Much more on these steps still ahead!
10 Celebrating Home Designer Guide
Success Check List
We suggest these actions to start your business strong. Check off each one as
you go. Before you are half way through you’ll realize that you are your own
boss – designing your own business and defining and achieving your dreams!
Actions to take NOW:
• Create/Set Your Calendar.
Mark your current personal and family commitments.
Mark the dates you are available to do Parties.
Mark the monthly meeting dates.
Mark dates set aside as your office hours.
• Schedule Grand Opening Party
• Sign up for a Designer Personal Web Page and instantly be in
business 24/7. Enrollment information is available online on our
Celebrating Home web site.
Actions to take within your FIRST 30 DAYS:
• Invite Guests to your Grand Opening!!!
• Host your Grand Opening Party!
• Set a goal to book 3 Parties at your Grand Opening Party.
• Hostess Coach future Party Hostesses.
• Hold your first 3 Parties and “earn while you learn.” These first
3 Parties will give you confidence as you learn and practice what
is your Party style.
• Write and practice “Words to Say” to make calls. You will find examples
in this Guide, and your Sponsor is an excellent resource for tips on
speaking with potential Party Hostesses, Customers and new recruits.
• Complete with your Sponsor your one-on-one training
• Schedule and attend 1-2 of your Sponsor’s Parties. Observe and learn!
• Take time to work your Contact List and book Parties for the next two
upcoming months.
Celebrating Home Designer Guide 11
3
CHAPTER THREE
Booking Basics
Celebrating Home Hostess Program –
Hostess Benefits
An easy and generous Hostess Program designed to help
you get more Bookings
Getting your potential Hostesses enthusiastic is easy when you have exciting
incentives to offer for booking In-home Parties. That’s why Celebrating Home
created this compelling Hostess Program. Always mention these benefits when
you are “Looking for Bookings!”
Party
Sales
FREE
Product
Half Price
Items
$1000
$200
10
$750
$150
7
$500
$100
5
$400
$80
4
Looking for Bookings
WHO will love the opportunity to shop for beautiful products
for FREE? To earn generous product discounts and gifts and
rewards when they host a Party? Let’s just see…
Your “warm” market includes the people in your lives. The same groups of
people you would think of first to invite to your Grand Opening Party.
• Friends
• Family
• Co-workers
• Neighbors
• Hairdresser
• Organizations you belong to
• Community/Acquaintances
• Spouse/Children’s acquaintances
12 Celebrating Home Designer Guide
Start making a list of people in your “warm” market to contact. Don’t
assume or prejudge what their response will be. Your role is simply to offer
them your generous Hostess Benefits. Make a list of the benefits you know
will excite them and prepare what you will say when you offer them the
opportunity to host a Party. Not everyone will say yes – but the ones who do
are the foundation of your booking chain to success!
WHAT can you say to start a conversation for your
initial Parties?
Talk with your Sponsor, attend meetings and ask other successful
Designers what they say. This will help you determine the approach that
feels most comfortable for you. Be sincere and allow your conversations
to flow naturally.
Below are some conversation starters for you to consider. Adjust them to fit
YOU. Also, learn the best listening technique…W.A.I.T. (Why Am I
Talking). By pausing to wait, the person has time to think and respond.
• To a family member you could say, “I decided to join Celebrating Home
and I’d love for you to be one of my first Parties so you can experience the
fun and earn free merchandise. Can I put a yes by your name? (WAIT)
Is next Tuesday or Thursday good for you?”
• To a friend simply say, “Hi Kelly, I decided to join Celebrating Home.
You will love the product offering and the free
merchandise and shopping at a discount. Plus this will help
me get started by having a Party (WAIT) Is next Tuesday or Thursday
good for you?”
• You may find it helpful to hand out a catalog to your co-workers,
and then follow-up in a day or two by saying, “Did you have a chance
to look through the Celebrating Home catalog? What items caught your
eye?” Learn to WAIT and listen for her response. “Let me share how you
can get merchandise free and at half price by simply having a few friends
get together. Can I put a yes by your name?” (WAIT) Is next Tuesday
or Thursday good for you?”
• You may say to a neighbor, “You have a real flair for decorating your
home and entertaining. I’d really like to hear your opinion on the
products for my new business. Would you say yes to having a few of
our neighbors gather in your home so I can share with everyone?
(WAIT) Is next Friday or Saturday good for you?”
• With your hairdresser you could say, “I just started a new business
with Celebrating Home. I’m looking for six people who would love to
shop with me for FREE. Look through the catalog and tell me 3-5 items
that caught your eye. (WAIT for her response.) Will you say yes to
having a few friends and family over so you can earn them FREE and
shop at half price?
Celebrating Home Designer Guide 13
• Ask everyone, “Could you come to my Grand Opening Party and bring
a friend or two? This will add to our mixer of food, fun and fellowship!
Your “cool” market includes people you don’t personally know. This is a
large group so you’ll find potential Hostesses just about everywhere you go.
• Waitresses
• Receptionists
• Bank tellers
• Teachers
• PTA/Room mothers
• New homeowners
• Baby sitters
• New parents/grandparents
• Apartment managers
• Local real estate agents
• Grocery clerks
• Nurses/receptionists at doctor, dentist, veterinarian, etc.
This means that potential business is EVERYWHERE!
Adding to your contact list is essential so generating leads will grow your
business with potential new customers, recruits and bookings!!!
Make sure you have a 15 second “commercial” about your business you feel
comfortable saying. This comes in handy when someone asks you, “What do
you do?” Always look for opportunities to introduce your business and carry
Hostess and Opportunity Packets. Be prepared when people are interested.
Booking Parties is a skill that can be learned.
You might consider this for your 15 second “commercial.” Again, adjust it to
fit YOU.
I just started my own business with Celebrating Home. We offer home décor,
candles, food for every day and entertaining, plus so much more. I have to share I
love it all! Let me give you something! It is our new catalog and what is even more
exciting is that I can offer you a FREE shopping spree plus half price shopping! Can
I get your contact information so you can tell me what caught your eyes and we can
put you on my calendar?
14 Celebrating Home Designer Guide
Think of All Your Networking Opportunities…
Here are a few suggestions:
• Introduce yourself and your services to a new neighborhood. Give away
candles or other small gifts in pretty packages and welcome new people to
the community. Include your business card and catalog.
• Patronize as many of your local businesses as possible for service you need.
Always strive to be professional and talk enthusiastically about your business
with others.
• Join a local business organization that will improve your skills and professionalism while developing your contacts. There are many professional
organizations that welcome new members.
• Invite mothers of your children’s friends to your home for tea or coffee.
Tell them what you do to see if they are interested in decorating accessories
for their homes. By sharing your story with others, you can generate lots of
excitement and interest.
• Talk with your pastor or the director of your church about a fun activity
and what the church can earn free – items for decorating the office or your
cookware/food line.
• Introduce yourself to the manager of a local retirement facility. Offer to
present gift ideas to residents and staff members. Sometimes they have a difficult time finding transportation to go shopping.
• Attend your local Chamber of Commerce breakfast meeting; open to
everyone.
• Decorate an area of your church or offer to create centerpieces for events
using Celebrating Home accessories.
• Get involved in a volunteer opportunity or community service project to
meet new people.
Most important…never meet a stranger. Have a “people need
me attitude” and care to share Celebrating Home wherever
you go!
Celebrating Home Designer Guide 15
When you are “Looking for Bookings” ask EVERYONE for a
referral. Below are some samples of questions you could ask.
“Who do you know who invites you to home Parties?”
“Who do you know who might enjoy my products?”
“Who do you know who would enjoy shopping for FREE or receiving a catalog?”
Obtain Bookings from your Parties...
Partner with
every Hostess for 3 or more bookings!
Step 1: Coach your Hostess to earn her 2 Party Booking Gift.
Suggest she line up a booking prior to her Party.
• Refer to “Coaching for Success” for assistance. She earns more!
Step 2: Sprinkle “Bookings Seeds” during the Party presentation. Seeds are suggestions you make regarding the benefits of hosting their
own Party.
• “Most of my Hostesses love to get this item for FREE!”
• “We have three price points in Celebrating Home. Full price, half
price and FREE!”
• “If you like this Bean Pot, you can earn it and the carrying basket FREE.
Host a Party with me. It’s easy to do...fun… and Sue (Hostess)
will love you even more because she gets credit when you book your
own Party!”
Step 3: Use a booking incentive/game that YOU feel
comfortable with. This activity will help you to book Party Guests who
are thinking about having a Party of their own. This activity is not meant to
convince or pressure anyone, so have fun with it! Don’t try to do them all…
just select one and have some fun at your Parties. Remember, girls just want to
have fun! Check out our web site for details.
For example:
• Pass, Play or Double-Up!
• Deal or No Deal!
• Booking boxes, bags, envelopes or containers
• Additional “Auction Dollars”
• Offer a Hostess “Thank You” promotion. (Select a popular product
at your cost or use the company promotion.)
Step 4: Have Party Guests complete the Prize card for a special
drawing. The Prize Card is great fun and an easy way to gather contact
information for following up for future sales, bookings and recruiting.
16 Celebrating Home Designer Guide
OFFER and ASK every Guest if she wants to book a Party as
you close out her order.
This is a MUST DO activity! Nine out of 10 people wait to be asked before
saying, “yes” to hosting a Party. For example:
• “You were so much fun tonight! You must be the life of a party. I bet
you’d have great attendance if you hosted a Party. Would you LOVE to
earn a lot of great merchandise for free? Have you considered hosting a
Party where you can have a mixer with friends?
• “You know, you could get that (favorite item) free! Plus items at half price
and have fun with your friends. I have openings in the next few weeks.
Can we set a time for your Free Shopping Spree…how about saying yes?”
“I can give you _________when you book for this month and one item at
half off with every $100 in sales. How does that sound?”
• “Are you considering having a Party?”
It PAYS to pay attention at your Parties.
Watch for “Green Flags.”
A green flag is a “go ahead” signal people give as a sign of interest. Sometimes
Customers will simply tell you they want to host a Party. Often they may just
give you a signal.
Here are some of the “green flag” signals that someone interested in hearing
more about booking a Party with you might give…and how you can help
them get what they want?
The signal
“I love this (item)!”
Your reply
“Great…would you like to get it full price, half price or FREE?
The signal
“How many people would I need if I decided to have a Party? OR she might have
said “What if no one shows up at a Party?”
Your reply
“Someone always comes and a just handful of friends with you and me is good. I
can help you with that or you could think about having a Party with a friend. We do
a lot of buddy Parties! Do you want to look at my available Open Dates?”
The signal
Has a large “wish list” of items and may turn down the corners of the
catalog pages.
Celebrating Home Designer Guide 17
Your reply
“You have a great Wish List! Are you considering having a Party so you can get
most of the items for FREE or at half price?”
Look and listen for booking “Clues.”
There are at least two people at every Party who will book a Party! Who are
they? What do they look like? Look and listen for the clues that tell you who
these people are.
Financial Clues
Comments about money:
“There is more that I like, but I better stop here...”
“I can’t get everything I want...”
“I wish I were rich...”
To book, talk about the benefits of getting items FREE or at half price:
Ask Guests to write down three items they would love to have.
Say: You could earn this free with a fun, entertaining Party in your home. I have
dates available; I can schedule one that’s convenient for you.
Love of Decorating Clues
Comments about decorating their homes or about others:
“I just redid my bathroom...”
“I’m tired of my living room. I want to try new colors...”
“People often ask me to help them with decorating...”
“You should see Carla’s home! She’s really great at decorating!”
To book, say something like this:
“I can tell you love to decorate; I would love to have a Party in your home to see it.
We can find a date that works for you.”
Want to Learn More Clues
Listen for those who are unsure; they would welcome the benefits you
offer:
“I’m not sure what to do...”
“I have a hard time putting it all together...”
“I just don’t seem to have an eye for this...”
To book, talk about benefits:
I would love to help you with personalized decorating ideas. You could have some
family and friends over for a fun, entertaining Party!
Party Clues
Listen for people who like to entertain:
They are giving showers, getting together with family and friends, organizing
events.
To book, talk about the fun at a Party:
I can tell you love to get together with family and friends. We could have the next
Party at your home. You would be a great Hostess, and I have dates open. How
does that sound?
18 Celebrating Home Designer Guide
Listen for comments about the Party experience:
“Boy this was fun tonight and I love the food!”
To book, say something like this:
I agree! Would you like to share this experience with your friends and family? I
supply the mixes and entertainment. You supply some crackers and we will have
food, fun and fellowship plus you will earn free and half price merchandise!
Common Booking Obstacles
How to respond to a potential Hostess’s concerns.
Sometimes a prospective Hostess will voice a concern about booking a Party.
Often this simply means she needs your help in finding a solution. You will
want to respond to these concerns in a sincere and personal way. The
following three-step method is very effective:
1. Listen – Always listen to what the person is really saying.
2. Repeat the person’s statement – This response shows that you are
really listening. For example, “Let me see if I understand. You like
the idea of having a Party, it’s just that you (repeat concern).”
3. Offer a solution to the concern – For example, “If we could find a
way for you to have a successful Party in spite of (repeat concern),
would you be interested?”
The key is to be sincere and gracious. Even if the prospective Hostess decides
not to book, always offer your services for the future. Don’t forget to write
down her key contact information. Your prize card is another tool to gather
information! This will help you follow up in the future!
The most commonly heard objections are:
Objection
I’m too busy.
How to Handle
Yes, this is true for everybody. However, girlfriends and family will make time for a
fun get together. We will plan on keeping it short and entertaining so it will be time
well spent.
Objection
I’m new in the neighborhood.
How to Handle
Wow! What an advantage. Everyone wants to see the inside of the new neighbor’s
home. Plus, you can invite your old neighbors and have a mixer. This will be a
great way to meet new and see past neighbors and earn a FREE and half price
shopping spree.
Celebrating Home Designer Guide 19
Objection
I don’t know enough people.
How to Handle
Before you say no to a FREE and half price shopping spree, what if I could help
you with a list of people to invite? We will start with family, friends, neighbors and
double the guest list by having everyone bring a friend.
Objection
My house is too small.
How to Handle
Size is not a problem for me and sometimes it’s the more the merrier! If it is really a
concern, you could consider a Buddy Party. Do you have a buddy who would
possibly like to get a free and half price shopping spree with you? You could do a
Party together.
Objection
I’m all partied out – we’ve had a lot of these Parties in my area.
How to Handle
Well, let’s consider doing a Catalog Party and setting a date for our next catalog
launch so you are the first to have a Party with our new merchandise. Plus, with
the Catalog Party you are half way to earning the 2 Party Booking Gift.
20 Celebrating Home Designer Guide
Hostess Coaching – Her Success is Your Success
The “Power” of the Hostess Envelope
The Hostess Envelope is an extremely powerful business tool. It’s designed to
help both you and your Hostess to stay excited and organized – and to
achieve maximum success.
How it helps your Hostess:
Shows her how to have a $500 Party and earn $100 FREE plus half price
items and the 2 Party Booking Gift.
• Reminds her of the date and time of her Party.
• Tells her when she needs to provide her Guest list to you online.
• Provides the information she needs to gather outside orders for her
Party from those unable to attend – which will add to her Party total
and benefits.
• Encourages her to gather bookings prior to her Party – she earns
more!
• Prompts her to remind her Guests 1-2 days prior to her FUN event.
• Offers Success Tips
How it helps YOU:
When a Hostess has a $500 Party you earn between $150-$225 and with
2 Parties booked per Party…your booking calendar is full!
By following the Hostess Envelope you will have the prompts and
words to say to ensure a successful Party.
• Record each Guest’s order total, benefits earned, payment, future
booking date
• Tabulate Hostess rewards quickly and easily.
• Keep Party receipts together in one envelope.
• Provide a way for you to recruit by showing what your Hostess would
have earned as a Designer.
Put this “power” tool to work for your business. Order a supply on our
Celebrating Home web site.
Celebrating Home Designer Guide 21
Partner with your Hostess to make her Party
FUN…EASY…and REWARDING.
Coach her to a $500 Party + 2 Bookings –
Before, at and after the Party
Initial Hostess Coaching
Coach your Hostess to a $500 Party and 2 bookings. WHY?
SHE receives $100 FREE + 5 half price items + 2 Party Booking Gift
(Briefly review the benefits and tips located on the Hostess Envelope.)
YOU earn $150 - $225 profit!
Suggested Words to Say: I want to help you receive at least $100 or more in
FREE merchandise! Tell me what you like and I will write these items down on
your Wish List. I’ll show you ways to achieve $500 in sales so you can get these
items FREE!
1. Attendance - Over-invite a variety of
people. Encourage each Guest to bring
1 or more friends. Coach your initial
Suggested Hostess Packet
6 Hostesses to have 5 Guests you don’t
know. Suggested Words to Say:
2 Catalogs
You’ll never find a time that’s right for
everyone, so let’s invite as many people as
3-5 Customer Order Forms
possible. Usually you will find about one
5 Party Invitations
third will come. If you want 10, you need
to invite 30.
Stamped Self-Addressed
Envelope
Guest List
Company Promotion Flier
Wish List
You can double attendance, and possibly
your sales, by asking Guests to bring a
friend. People love shopping with friends
and riding together to the Party.
However, people don’t usually bring
someone unless you ask them. They may
think you don’t have enough space. So ask
your Guests to bring someone along.
You’ll be glad you did!
2. Guest List – Return to you in 3 days. This secures the Party and avoids
postponements or cancellations. (Many Designers coach for 20-30 names.)
3. Outside Orders and Bookings – Not everyone will be able to attend.
Encourage shopping online. Most successful Hostesses obtain 5 orders or
$100 in sales PLUS 1 or 2 bookings prior to the Party.
22 Celebrating Home Designer Guide
4. Remind Guests – Guests are busy and may forget; reminder calls are vital
to solid Guest attendance.
• Excite your Hostess about the rewards she will receive.
Encourage her to make a Wish List including Booking Gifts!
Partner to help her achieve it!
• Thank her, confirm the date and remind her to send the
Guest List.
Now that your Hostess is prepared for a great Party, it’s time to
invite her Party Guests!
• See your Sponsor and the supply order listing for several Party
invitation options.
• Send Party invitations approximately 12 – 14 days prior to the Party.
• Send a Party invitation to your Hostess.
• Include the Celebrating Home web site address
linking customers to a specific Party and online ordering
deadline date.
[
]
When you send invitations
You know they are completed.
Most Hostesses will not change their date
if the invitations have been sent.
Chances are more Guests will be invited.
Stay connected with you Hostess.
Each Hostess coaching call should be brief;
keeping her informed and excited!
Celebrating Home Designer Guide 23
Before the Party
First Hostess Coaching Call
Two weeks prior to the Party (This can be done by phone, e-mail or
in person.)
• Reconfirm the Party date and time.
• Remind her that outside orders and bookings will increase the
rewards she earns.
• Keep her excited about getting everything on her Wish List!
• Invite her to review the Sponsoring information. (Chapter 5 offers
additional tips on sharing the Opportunity.)
Second Hostess Coaching Call
Two to three days prior to the Party
• Share your enthusiasm that she will have a successful Party.
• Discuss making reminder calls; encourage everyone to bring 1-2
friends.
• Confirm the current attendance. Example: “I like to be prepared with
plenty of supplies. Can you tell me how many you expect?” If this will
not provide her with the sales/rewards she needs, then offer suggestions to increase the attendance. Possible suggestions: review different groups of people she might invite – ask everyone to bring 1-2
friends, etc.
• Obtain directions to her home; let her know what time you will
arrive; discuss any set-up needs.
[
]
Hostess Coaching is simply caring enough to help her
get everything she wants! When your Hostess gets
everything she wants...you will also get what YOU want!
Coaching can be the difference between a $300 Party
with 0 bookings and a $500 Party with 2 bookings!
At the Party
During your set-up
• Collect outside orders and review advanced bookings.
• Ask the Hostess which Guests might be interested in booking a
Party or in the Career Opportunity.
• Set a final closing date. Review the online ordering deadline date.
24 Celebrating Home Designer Guide
After order taking
• Congratulate the Hostess.
• Write the total sales and bookings on the Hostess Envelope.
• Review what she has earned.
• Challenge her to reach higher levels for sales and bookings from the
Guests who did not attend or order.
• If she hasn’t already, encourage your Hostess to rebook another
Party. You want every Hostess for a lifetime, not just for a night!
• Share the Opportunity. Example:
“Tonight I earned ________ on your Party. You could be earning on
your friends’ bookings. Before we close your Party, would you like to
hear more?”
• Close that night or in 3-5 days. Make a note of the Online Order
Deadline Date and close your In-home Party by the Party Submit
Deadline Date.
After the Party
Taking Final Orders
This can be done by phone, e-mail or in person.
• Additional Customer orders (Be sure to complete Customer contact
information, too.)
• Re-confirm the final Hostess benefits earned; remind your Hostess
that the Booking Credits are redeemed after all bookings are held
and qualified.
• Obtain the Hostess’s free and half price selections plus retail order
(if any).
• Provide the Hostess with the balance due and discuss payment
options.
• Review the approximate delivery date and the Celebrating Home
guarantee. Assure her everyone will be happy!
• Thank your Hostess; you may wish to mail a thank you note and
include copies of any final orders if you did not already leave them
with her the night of the Party.
Order Arrival Follow Up
• Track the order arrival on the Web. An added personal service is to
inform the Hostess of the delivery date and the number of boxes.
Coach her to look for the packing slip on the inside flap of each
box. This will help her check and sort her order efficiently.
• After the order arrives, confirm that everything arrived successfully.
If not, get the details and resolve them quickly.
• Thank her again and remind her of upcoming bookings. Keep her
excited about the Booking Gifts; she too has a vested interest in
ensuring the bookings qualify!
Product replacement information can be located on the Celebrating Home
web site.
Celebrating Home Designer Guide 25
Build lasting Hostess relationships.
Bookings are the lifeblood of your Party business, which makes
building strong Hostess relationships KEY to your success.
Tips for treating your Hostesses well…
• Provide your Hostess with the tools/recognition she needs before, during
and after her Party. Helping with her Guests, the flow of her Party and
properly thanking her adds a special touch that will be noticed.
• Give past Hostesses the first preview of new product launches.
• Get to know the Hostess through your coaching process.
• Personalize her Party by talking about her and her friends. Bring a few
items to the Party that she likes. It will make each feel important.
• Have an annual Hostess Appreciation get together – shower each with
praise and fun.
• Acknowledge her hospitality during your presentation with her Guests.
• Offer your Hostess your personal decorating services.
• Know her favorite product lines.
• Send her a birthday card.
• When others comment on a product displayed in their home, you don’t
want them to say, “I got it from Celebrating Home.” You want them to say, “I
got it from a Celebrating Home Party that I did with (YOUR NAME)!”
26 Celebrating Home Designer Guide
CHAPTER FOUR
Selling Basics – Ways to Earn
It all happens at the In-home Party!
The In-home Party is the cornerstone of your Celebrating Home business.
It is the Number One place and opportunity to meet the most potential
Customers and Hostesses, have the highest sales and meet potential
new recruits.
4
Benefits of the In-home Party to the DESIGNER
1. You can demonstrate the quality and versatility of your products.
2. You are working face-to-face with Guests. You can ask questions,
respond to answers, read body language and get your “Green Flags”
and “Clues.”
3. You can use items Guests already have and coordinate them with
our products.
4. You can build trust. No business will move forward without trust
between the Guests and Designer.
5. You get to meet many people at one time and benefit from group
dynamics.
6. You can increase Guests’ satisfaction because you can help Guests
make the best selections from the many products that can be seen at
the Party.
7. You will find more recruits.
8. You will earn more profit!
Benefits of the In-home Party to OTHERS
1. Every Party Guest gets to enjoy a relaxed, fun and convenient shopping experience.
2. Guests can handle your merchandise up close and in person. They
will see the product quality and value you offer.
3. They learn decorating and entertaining tips for today’s living or
today’s lifestyles.
4. Your Hostess has the best opportunity to earn maximum rewards.
Women love to shop together and encourage each other to buy.
This results in more rewards for the Hostess.
5. Guests will learn about the incredible opportunities you offer – the
opportunity to be a Hostess and earn and receive valuable benefits;
the opportunity to be a Designer and earn unlimited income with a
flexible and fulfilling career.
Celebrating Home Designer Guide 27
It’s Party
Time
It’s Party Time!
HOW you do your Party is as unique as YOU! Your personal style will develop with each passing Party. Be YOURSELF. People will relax and have fun
when they see you’re having fun! Do you love to cook? Or decorate? Or play
games? Include this in your presentation!
Create the Party atmosphere you feel most COMFORTABLE with. Add as
much food, fun and fellowship as you choose. After all, it is your Party! You’ll
find delicious recipes, exciting theme Parties and fun interactive Party games
online at our Celebrating Home web site!
Party Checklist
Be prepared for business.
Here are some suggestions to help you arrive at your Hostess’s home prepared
to present a successful Party.
• Designer Kit
• Catalogs
• Order Forms
• Current Promotions Fliers
• Calculator
• Pens
• Hostess Order Form
• Prizes (optional)
• Auction $$/Party Props
• Date Book (Booking Calendar)
• Hostess Packets
• Opportunity Packets
• Fundraiser Information
• Small bills and coins to make change
“First Impressions”
This is the moment you’ve been waiting for.
Make it your best. It’s your time to shine!
28 Celebrating Home Designer Guide
Set-up
Display the merchandise from your Designer Kit.
Product Display Tips
We suggest that you arrive at your Hostess’s house 30 minutes early.
This gives you time to visit with the Hostess and set up your product
display. Place the items from the Designer Kit on a mantle, tabletop or
other area designated for viewing the product.
Ask your Hostess if she has a coffee table or card table.
Elevate your items by using boxes, crates or Celebrating Home
stands.
Use a plain colored tablecloth for your “canvas,” allowing your
products to stand out. Accent with napkins and/or placemats.
Refer to the tips found in your Kit.
• Visit with your Hostess, and share your enthusiasm and excitement
about holding a great Party. Tell her you are excited to help her earn
the items on her Wish List.
• If you’ve brought any additional merchandise, such as Customer
Incentive, or upcoming seasonal products, set this product up near
your display.
• See if your Hostess needs help with refreshments. If possible, serve our
Celebrating Home mixes and use Celebrating Home tableware.
• Turn on lamps and light candles for ambiance.
Meet & Greet
You’ve created a warm, inviting atmosphere. As Guests arrive, greet them at
the door. Take about 15 minutes to allow Guests to mingle. Listen for “Clues”
about who they are and subjects that interest them. Gather all the Guests in
the room and direct them to sit where they can see your presentation.
• Greet Guests using your warm smile! People respond when they
know you are glad they came.
“Welcome to the Party! I’m so glad you’re here tonight!”
“I love meeting people – tell me a little about yourself!”
• Learn their names and use name tags. Using someone’s name is music
to her ears.
• Ask questions that show your interest. People love talking about
their homes, family and lifestyle.
Asks questions such as:
How do you know the Hostess?
Where do you live?
Do you work?
By asking questions, you are bonding and seeing who is most likely to
have a different circle of people who you have not yet met.
Celebrating Home Designer Guide 29
Basic Party Presentation
Welcome & Introductions
• Introduce yourself and thank everyone for coming!
• Thank your Hostess.
• Ask the Guests to introduce themselves, tell how they know the
Hostess and talk about what room they’d like to decorate!
• Optional/Fun – Play an “ice breaker” or a “name” game.
Product Presentation
• Optional/Fun – Award Auction $ or play BINGO
• Romance and showcase your products. Share product features and
benefits.
• Have an action item that is versatile and creates desire.
• Romance the 2 Party Booking Gift…it builds the desire to book.
• Promote Bonus Buys and Super Bonus Buys. (This increases sales
that benefit you and your Hostess.)
• Provide each Guest with a Celebrating Home catalog and invite
to shop.
• Invite Guests to share their ideas on using the product.
• Offer your many services.
Booking & Sponsoring
• Share the benefits.
• Sprinkle “seeds” throughout the Party – for booking a Party and
starting her own business. (See Words to Say to help you
sprinkle away!)
• Talk about how the Hostess earns FREE and discounted products.
• Unveil the Booking Gifts in an exciting way
• Show the Hostess and Guests this is a business where they can earn
while they Party, and can find recruiting opportunities right in front
of them.
• Optional – Play a booking game and “Ask Me” game.
Here are some Words to Say to “sprinkle” seeds
throughout the Party…change up phrases with words you
feel comfortable with.
Sprinkle the benefits of having her own Party…
“Having a Party is a great way to get together with friends you haven’t
seen in a while.”
“Are you having a good time? If you’re interested in having a Party, I
have several fun themes to choose from.”
“This item could be yours at half price the regular price! Ask me how!”
“The best way to see if this would work for you is by having a Party! I
can bring these pieces so you can see them in your home.”
30 Celebrating Home Designer Guide
“Getting products FREE while having FUN is only one of the benefits
of having a Party!”
Sprinkle the advantages of being a Celebrating Home Designer…
“If you love our products and learning how to decorate and entertain,
this business would be great for you!”
“If you know someone who could use extra money, this is a fun way
to get it!”
“Have you ever thought about working from your home? Celebrating
Home gave me this opportunity and there is nothing better than...
• being your own boss, setting your own hours
• working part time hours at full time pay
• being debt-free
• having extra income for family extras
• having extra income to remodel or decorate your home
• having free time for children or grandchildren
• taking great vacations
[
]
TIP: When talking to individual Guests,
LISTEN for “Clues” that give you the
opportunity to sprinkle more “seeds”...
Guest: I can’t get everything I want.
Designer: Would you like to get what you want FREE?
Guest: I wonder how this would look in my dining room.
Designer: Let me bring it to your home! If you had a few
friends over, you could even get it FREE.
Presentation Wrap Up
• List payment options
• Explain delivery and guarantee
• Review Prize Card
• Invite EVERYONE to shop, book and join!
Celebrating Home Designer Guide 31
Party Wrap Up
One-On-One Time
Offering individual attention is an important part of every successful
Party. Your presentation sets the stage and creates desire. Spending
one-on-one time with each Guest, helping with her order, booking her
Party, offering fundraising services and exploring the business
Opportunity can truly make a huge difference. This is your time to
make every Guest feel special and happy she came to your Party.
Here’s HOW!
• Have the Bonus Buys in view when taking orders.
• Be prepared with calculator, pen, money, catalog, extra order forms
and price list to verify amounts.
• Respond to your Guest by name (why name tags are important)
• Suggest “add-on” items that complement her purchase.
For example,
“Mary, did you notice the basket that goes with your
Bean Pot?”
• Remind Guests about the Bonus Buys and Super Bonus Buys. For
example,
“Chris, you’re only $5 away from qualifying for the Bonus Buy. Did you
want to add a jar candle to your order so you can get one of these
GREAT buys?”
• Payment Options
Cash
Check payable to Designer
Credit Card ~ Refer to the Celebrating Home web site for
fees and additional information.
Use one-on-one time to PROMOTE ALL OF YOUR
SERVICES!
Your one-on-one time is the perfect opportunity to ASK for future
business.
Ask: “Do you like online shopping?”
Promote your Celebrating Home Direct online services.
Ask: “Are you or someone you know looking to raise money through
fundraising?”
Promote Celebrating Home’s unique and lucrative Fundraiser Program.
Ask: “Would you like a FREE shopping spree?”
Promote our generous Hostess Program benefits and ask for a booking.
Ask: “Have you ever considered doing what I do? Partying for a living?”
Promote the rewarding Celebrating Home Business Opportunity and
ask her to join!
32 Celebrating Home Designer Guide
Closing the Hostess Order
Remember that you and your Hostess are “partners.” What was her
goal? Did she want to accomplish more?
• Are there more orders and bookings to obtain? “Party Connect” is
an easy way to collect additional orders before and after the Party!
• Offer every Hostess the Business Opportunity. For example, “As a
Designer you would have earned $________ on this Party. You have
____ bookings already, which could help you get started. Have you given
it any thought?”
• Agree on a day and time to close her Party for prompt delivery.
• Go to the Celebrating Home web site for details to complete Guest
and Party orders.
Party Follow-Up
Once the Party is over, there is still time to reinforce your steps to a
successful business. Continue to focus on your four goals: Book, Sell,
Recruit and Mentor. All Guests at the Party are potential Hostesses and
Designers, and may want to purchase additional Celebrating Home products
in the future.
Follow-up with the Hostess
• Thank your Hostess and review the orders with her. Encourage the
Hostess to ask Customers to call you directly with any questions.
Help her fulfill her Wish List and inquire if she would be interested
in the Opportunity to become a Designer.
• Once the product is delivered, contact your Hostess again to check
that everything arrived in good condition. Let her know you would
like to host more Parties with her again soon.
Follow-up with Guests
• Call Guests and ensure their orders were correct.
• Find out where they are using products and ask if there is anything
else they want.
• Ask when they would like to host a Party.
• Have they ever thought about doing what you do? If they show an
interest, make an appointment to further discuss the Opportunity.
[
]
TIP: Send follow-up e-mails after the Party as a Customer
service practice to build repeat business. Direct Customers
to your Designer Web Site to learn more about what you
and Celebrating Home have to offer. Ask your Hostess to
provide an e-mail address for each person on the Guest List,
if she hasn’t done so already.
Celebrating Home Designer Guide 33
Additional Sales Avenues –
“More ways to earn!”
Catalog Parties
This type of Party may be an option for Customers who are interested in
collecting orders and receiving Hostess Benefits but are unable to host an
In-home Party.
• Our Direct Online Ordering makes this SIMPLE for busy women!
• Set a date to close within 7 – 10 days.
• Use the Hostess Wish List just as you would for In-home Parties.
• Set sales and booking goals.
• Obtain contact information on all Customer orders.
Fundraisers
Our Celebrating Home Fundraiser Program offers superior products,
outstanding Customer service and a competitive profit structure that are
sure to appeal to many local agencies, clubs, organizations and groups. A
single fundraiser can net you thousands of dollars in profit!
• When you’re ready to add this sales avenue, talk with your Sponsor.
• You can find product information and pricing along with helpful
fundraiser tools on the Celebrating Home web site.
Celebrating Home’s fundraiser program is designed to be superior to other
fundraising organization programs by offering:
• Superior quality products – Attractive candles and/or gourmet
food items
• Outstanding customer service
• The ability for an organization to double its money (50% profits)
• Superior marketing brochures and materials
• An incentive prize program for sellers’ option
• A pre-sorting option
• A direct ship option
34 Celebrating Home Designer Guide
Miscellaneous Customer Order Types
The types of opportunities you have to earn income with your Celebrating
Home business are unlimited. Here are just a few of the avenues that can lead
to more growth and money!
• “Simple Selling Ideas” – Ask your Sponsor for her proven “Simple
Selling Ideas” that you can incorporate into your business. Here is
an example: Purchase 5 of the same item at your discounted cost –
it could be a popular scented candle or a hot-selling seasonal
accessory – you choose. Then say to a friend or co-worker, “If you
can sell 5 of these items for me I will present you with this same
item FREE!” You pocket the profit on those 5 items and she’s thrilled to
receive something fabulous for free!
• Direct Online Ordering – Customers can place an order anywhere,
anytime and have it shipped directly to their home! And YOU
want to be the one who gets the credit for it! Go to the Celebrating
Home web site to enroll for Direct Online Ordering and then spread
the great news to everyone you know – near and far!
• Consumables – Customers love the convenience of having a
favorite consumable item shipped directly and automatically to
them on a regular basis. With Celebrating Home, this could be a
“specialty” scented candle or featured food item each month. This
type of consistent order program provides you with a steady profit
stream and an ideal reason to contact your Customers regularly.
Celebrating Home Designer Guide 35
5
CHAPTER FIVE
Sharing the Opportunity – Sponsoring
What is Sponsoring?
It is inviting others to join you in your business!
Recruiting, often referred to as Sponsoring, is simply inviting someone to join
the business as a Celebrating Home Designer. When you share the
Celebrating Home Business Opportunity, you grow a second income by
earning additional product, income and career advancement.
Remember how excited you were when someone shared our Business
Opportunity with you? It’s like reading a good book or going to a great
restaurant. You can’t wait to tell someone about your find.
Start recruiting immediately. You don’t need to wait until you are further
along in your business. Start building your team now. In fact, practice it so it
becomes easy and natural. Your excitement about your new business is
contagious. Pass the excitement on! You will find it fun to learn the business
at the same time as your new recruit. Your Sponsor will provide the support
you need and help with answering questions.
Benefits to YOU
• You grow financially/personally. Your potential income is really
limitless. The more people you recruit, the more income you can make.
As your business grows you gain confidence as you coach others and see
their excitement in joining your team.
• You help others. Celebrating Home has so much to offer Designers.
It is gratifying to see how Celebrating Home can change the lives and
families of Designers you bring into this business. Supporting and
directing others to reach their personal potential and financial goals
is a reward in itself.
• You become more successful. As you help others, you develop
leadership qualities and learn to manage a thriving business. You reap
the income benefits of selling, recruiting and building a team.
• New Designers add energy to your group. Enthusiasm is contagious
and new Designers have so much to share! Bring new people onto your
team to keep everyone motivated with new ideas and passion.
• Earn rewards. Many of the Celebrating Home company rewards and
incentives are based on recruiting goals.
36 Celebrating Home Designer Guide
Benefits to OTHERS
ALL of the benefits YOU have!
• Be your own boss! Work flexible hours part time at full time pay.
Ideal for stay at home moms to retired grandmothers.
• Purchase products at a discount.
• Learn new skills with recognition as you grow (earn while you learn).
• Network with a new circle of friends.
• Earn rewards, prizes and travel.
• Achieve career advancement.
• Earn a new car in the Car Program.
Sponsoring Rewards
Look at the rewards available when you personally sponsor a new
Designer…
• You will make a difference in the life of the person you sponsor!
• Give yourself a promotion.
• Earn SMART Start Rewards (for new Designers in their first 3 full months)
• Plus earning commissions as you move up the career path.
• Earn incentives such as all expenses paid trips or your very own car.
Celebrating Home Designer Guide 37
The Sponsoring Process
When you are ready to Sponsor others, put yourself in a learning mode…Learn from the best! Work with YOUR Sponsor!
Then share with OTHERS what you have learned!
To increase sales, grow your business, earn more rewards, and continue along
the path to success, the key is bringing in others to join your business. The
Hostesses, Customers and friends you meet in your business and personal life
are all prospects for becoming a part of your team. Share your story and invite
them to experience what you can offer!
I’m so excited…I just can’t hide it!” You now know the benefits
of Celebrating Home and can begin sharing them with everyone
you know and meet!
Share with at least TWO people a day.
Give yourself a goal to share what you do with two people a day. Whether you
are full time or part time; other people have the same needs as you do, and
could find what they are looking for in the Celebrating Home Business
Opportunity. But you’ll never know if you don’t SHARE it with them!
You see people each day, all day long that would love to hear about your business. Your “cool market” prospects are in the carpool line, at your full-time
job, at the bank, at the post office, at the kids’ sports practices…Your “warm
market” prospects are your neighbors, your friends, your Guests at your Inhome Parties, your current Customers. The list is endless!
HOW will you share the Opportunity?
Start with your friends
Be enthusiastic; let them know why you thought of sharing this
Opportunity with them. Then invite them to…
• Attend your Grand Opening Party or next Party.
• Talk with your Sponsor or upline.
• Go with you to your next team meeting
Share with every Hostess
Hostesses represent the highest percentage of individuals who become
Designers.
Your job is simply to “ask” if they would be interested.
During your initial Hostess Coaching
• Include an Opportunity DVD or Opportunity Brochure in her
Hostess Packet and say, “Here’s a little information on the benefits
of being a Designer with Celebrating Home. Possibly you or someone you know would be interested.”
38 Celebrating Home Designer Guide
Before the Party
• Determine if they have read the information or have questions. For
example say, “Were you able to watch the DVD or look through the
opportunity information I gave you? Great… What did you like
best?”
After the Party
• Compliment her on her Party, bookings, friends, fun she had, etc.
Be sincere and say, “As a Designer you would have earned $____ on
your Party. You already have ___ bookings. I’d love for you to earn
the commission from these Parties. Before we close your Party
would you like to hear more about becoming a Designer?”
Share during your Party presentation
Many Designers find success by sprinkling sponsoring “seeds” throughout the
presentation in a variety of ways. A “seed” is simply planting a thought.
Observe your Sponsor during your Grand Opening Party and watch the Party
DVD included in your Kit. Below are a few more options.
• Share your personal story. Briefly share “why” you joined Celebrating
Home and what you enjoy most.
• Give Guests $500 in play money. Ask what they would do with $500
each month. Then share, “You could add $500 each month to your
budget with about 4-5 Parties. Watch how easy it is and let me know if
you would like some information for yourself or someone you know.”
• Play the “Ask Me” game.
• Encourage Guests to mark their Customer Order Form or a Prize
Card if they are interested in booking or receiving information about
the Celebrating Home Opportunity.
Some Words to Say for sprinkling “seeds” of Opportunity at your
Party…
“Would you like to make extra money by helping others decorate?”
“I can tell that you love to decorate. You could earn extra money by
doing what you love to do – you seem to have a flair for it.”
“I learned a lot about decorating through the great training opportunities
that Celebrating Home offers. I really think you would enjoy learning
more. Let me give you this DVD to take home. I will call you in a few
days to see what you think.”
Celebrating Home Designer Guide 39
Have plenty of Packets on hand – Suggested Opportunity
Packet
• Opportunity Brochure
• Catalog
• Promote Your Business flier
• Opportunity DVD
• Application (optional) – (Be sure to include your contact
information.)
Offer One-on-One Attention
• Allows time to speak “privately” with you.
• Helps you to better identify their needs.
• Makes your conversation more personal. It shows them you value
them and are sincere in sharing the Opportunity.
There is an interest, now what?
Have your Opportunity information available and then ask what works best
for them.
• Offer them an Opportunity Packet and set a time to meet or
follow up.
• Or ask, “Would you prefer to review the information at home or face
to face?”
• Or ask, “Are you looking for more information or are you ready to
get started?”
You simply need to share the Opportunity and invite them to find
out more. Your Sponsor will be there to assist you with the next
steps.
Help to decide
Build a rapport by asking questions. Ask questions about their family,
what’s important to them (income, flexible hours, fun, etc.).
Ask questions and listen!
• Briefly share what Celebrating Home has to offer and how they can
have what they want.
• Do not overwhelm them with too many details.
• Close by asking for a decision. See below for a few sample trial
closes. Determine what works best for you.
Trial Closes
• “Are you looking for more information or do you just want to know how
to get started?”
• “On a scale of 1-10, 1 being probably, not right now and 10 being I can’t
wait to get started, where do you think you are?”
• “All that’s left to do is to get you started.”
40 Celebrating Home Designer Guide
Follow Up
•Ask for contact information. “Can I get your number or e-mail
address and contact you in a couple of days to see what you think?”
• Call when you said you would.
• Answer her questions.
• Ask your Sponsor for assistance.
• Invite her to Sales Meetings/Guest Events
• Invite her for a coffee chat with YOUR sponsoring mentor
Overcoming Obstacles
Just remember to focus on the prospect – it’s all about her!
The following is a list of objections a potential new team member may
bring up when you are discussing the Business Opportunity with her.
Keep in mind an objection is usually a request for more information and
not necessarily an indication she is not interested in the business. This
gives you the chance to show her how the business can fit her lifestyle.
I could never do what you do.
Tell me more about that (and listen to what she has to say). Then, use the ‘feel,
felt, found’ method as a response. I know how you feel, I felt that way too, but
I found that_________________. Example – (She says, “I could never talk
in front of a group”) Your response might be - “I know how you feel, I felt that
way too. I used to be really nervous anytime I had to stand up and talk in front
of people. I have found that the practice I get with my business has helped me
stretch outside of my comfort zone and I am really happy to have gotten over
that fear. Is getting better about talking in front of people something that you
would like to do?” (Wait for her reply.)
I don’t have the money to start the business.
I can understand your concern however with the low investment and a successful Grand Opening Party you could earn the money in time to reimburse yourself back. Plus, when you successfully complete SMART Start you earn your
Kit investment back in full. Are you ready to order your kit and schedule your
Grand Opening Party soon?
I’m too busy.
I understand and I can relate. Tell me more about what you do. (Listen to her
reply.) You did say you needed an extra $300 to $400 a month and if you have
at least 3 to 4 blocks of time a month, you can earn that and so much more.
What do you have to lose and what do you have to gain? Let’s look at a calendar
and schedule when you can work and when you can’t.
I wouldn’t know where to begin.
The ‘feel, felt, found’ response is helpful with this objection. The Customer is
probably wondering what kind of help is provided. “I know how you feel. I felt
that way, too and what I found is that Celebrating Home and my Sponsor
provided tons of training and support. Even though you are in business for
yourself, you are not by yourself. Knowing that, how about if we take a peek
at the Kit choices?”
Celebrating Home Designer Guide 41
I am not a sales person.
I know how you feel. I felt that way, too – I didn’t want to have to be pushy
especially with my friends and family. What I have found is that I am not really
selling so much as sharing ideas for decorating with others. The products are just
a natural addition to these ideas. I think people buy because of my enthusiasm
for the product and this business. I never feel like I have to pressure anyone –
does that make sense?
I don’t know enough people to get started.
You probably know more people than you think. If we sat down together and
brainstormed, who you know and how to get your first several Parties booked,
would you be interested?
I’ll have to ask my husband.
I can appreciate that. What other questions do you have and what things do you
think he might be wondering about – I would love to sit down with both of you.
How does that sound?
I have small children and want to wait until they are in school.
I understand - the beauty of Celebrating Home is that you can work to grow
your business alongside your family and their schedule. This is also a great
season of your life because you meet so many people during your day-to-day
activities like playgroups, preschool and doctor appointments. This business is a
great outlet for many Designers who are focused day in and day out on taking
care of their family. This is a wonderful way to socialize with adults and meet
new friends – does that make sense?
My husband travels.
That’s the beauty of Celebrating Home – you work at the time that you know
your husband will be in town. Most other part time jobs are not that flexible.
I don’t know – I need to think about it.
I can appreciate that. Would you mind sharing with me what kinds of things you
are thinking about? (This gives you the chance to provide any additional
information she might need in order to make her decision.)
Ready-Set-Go
She’s READY to join! Get her all SET to “GO!”
• Help her select her Designer Kit – Suggest she choose the Kit she
will be most comfortable with in starting her business. She can consider the decorative tastes of her “warm market” – family, friends and
neighbors – as that is whom most likely she will present to first.
• Process her Designer Application – “Walk” her through this process
so she will be familiar with it when she is ready to sponsor someone
new. It will give you more time to discuss some of the day-to-day
aspects of taking care of business.
42 Celebrating Home Designer Guide
• Calendar her Grand Opening Party – It all begins with the Party –
and her Grand Opening Party is the first step to launching her business. Tell her that this is her way of announcing to the world she is
realizing your dreams as a Celebrating Home Designer! Set the
date – the soonest date that works for BOTH of you!
Mentoring Your New Recruits
When you mentor, encourage and support your new recruits, you build their
confidence in themselves and in their new business. When they make money,
so do you. Sponsoring rewards you with a second source of income – and
advancement up the career path, as far as you decide to go!
What is Mentoring?
Mentoring is simply showing your recruits what you already know and do.
It is being “there” for them when they have questions and concerns. It means
taking the initiative in staying connected by contacting them to offer praise,
advice and encouragement.
Remember when you first started in this business? Excited about the new
opportunity and a bit nervous about what to do next? Here are three things
that help new recruits take their first steps toward success. Recommend
that they:
Read. Study training materials and view DVDs.
See. Attend others’ Parties. Observe how other Designers present Parties.
Do. Earn while you learn…you will be a pro in no time. Start now to achieve the
SMART Start Program.
Sponsor’s Tip: Encourage new recruits to “go for it.” This program rewards
their efforts, and builds consistency in business.
Here are some suggestions for you as a Sponsor:
Personal Motivation (Goal)
Find out your recruit’s personal motivation. New recruits must be motivated
one-on-one, so find out what their personal needs are and what they want to
accomplish. Once they share this, you can help them develop a plan based on
the number of Parties, number of Catalog Parties, etc., it will take to reach
their goals.
Help your new recruit to submit her application and order
her Kit
• Guide selection of her Designer Kit.
• Choose additional supplies to include.
• Review applicable sales tax and total amount due.
• Help her key in her order and payment.
After first Party is held:
• Train how to enter the Party order.
• Explain how to order supplies.
• Explain the replacement procedures.
Celebrating Home Designer Guide 43
Help them book and hold Parties
[
TIP: You can use Chapters 3, 4 and 5 of this Guide
to “walk” them through the important steps
on how to book, sell and recruit.
]
You have now come full circle! You will mentor your new
recruit to do what you have done to be successful. Using this
Guide, you can train her on best practices of success.
A few tips:
Recommend new Recruits do the following:
• Select days and times to hold Parties, and make appointments to go
SEE potential Hostesses.
Sponsor’s Tip: Suggest they use a calendar to keep their schedule
organized.
• Organize their first Parties by inviting friends and family members
to be their first Hostesses.
• Sponsor’s Tip: Coach new recruits to share the benefits of being a
Hostess throughout Parties so they can book from these first Parties.
• Hostess Coach her for her Grand Opening Party and have her goal be a $500
Party and 3 bookings.
• Sponsor’s Tip: Whenever possible, attend their first Party and celebrate
their success.
• Discuss other selling opportunities, such as:
• Catalog Parties
• Fundraisers (direct them to online Training Tools)
• Miscellaneous Customer Order Types
• Online orders through their personal web site
Encourage Team Building
Emphasize the extra income new Designers can earn through sponsoring and
mentoring their own new Recruits.
Follow Through – Relationship Building!
Your staying connected is absolutely vital to the success of your new recruits
and for you to earn rewards for your hard work. Your contacts serve very
important purposes:
1. To find out how they are doing so you can offer helpful suggestions and
advice.
2. To praise each achievement and encourage further progress.
3. Relationship is retention. Retention is relationship.
4. No one cares how much you know until they know how much you care.
5. Her first 30 days are the most important. Be there to support her
success and to grow both yours and her business.
44 Celebrating Home Designer Guide
Care calls and face-to-face contact are your most important
tools.
• Call to see if they have questions after viewing/reading
training materials.
• Invite them to attend Training Sessions and your own Parties
with you.
• Place care calls after each Party to find out how it went. Ask how
they felt about the Party. Answer any questions, and be sure to celebrate accomplishments!
Your support of your Recruits in their first few weeks can make all the
difference to their success – and yours!
Mentoring means you never Party alone!
Take your recruits with you to your Parties and…
• They will learn and duplicate what you are doing.
• You will build a stronger relationship/friendship with each other.
• You will create a “team” mentality that provides them with more
spirit and strength as part of a unified group with common goals.
And when they recruit, they will know how to mentor.
And you will all grow and succeed together!
Celebrating Home Designer Guide 45
Answers to Common Questions
May I purchase additional products for my display or personal use?
Yes, using a Designer order and you will be eligible for personal commission on
these orders as well.
How will I be informed of new promotions, products and general
information?
Each week you will receive a corporate newsletter by e-mail informing you of
the promotions and latest information. The company web site also offers
general information, promotion details and training. You will want to check
it often.
Are there tax advantages with my Celebrating Home business?
Yes, there are many tax deductions available. However, we suggest you consult
with an accountant for complete details.
How will I get paid?
Designers retain their initial commission from the Party Retail Sales and
submit the balance due. Around the 15th of the following month, Designers
receive the remainder of their personal commissions if applicable.
What is the benefit of an ACH account?
An ACH account allows you to pay for your Party orders through your
personal checking account and not be charged the 2.75% processing fee.
When will I pay the 2.75% processing fee?
When you or your Customers use a debit or credit card to pay for a Party or
Fundraiser order this fee will be deducted from commission. Statistics show
that most will spend more when using a credit card. This is a minimal fee to
allow your Customers the convenience of shopping with a credit card.
What happens if I misplace my Designer ID# or Password?
You may want to write your ID and password in the front of your workbook or
place by your computer. If you misplace your ID or password, an e-mail from
the Designer’s e-mail (on file) will need to be sent requesting this information.
What is the product guarantee?
Celebrating Home products are guaranteed for 30 days from the date the
Hostess receives the orders. Stoneware products have a one-year guarantee
and bake ware items have a three-year guarantee.
Where can I locate forms?
Forms to assist you with your business are located on the Web under Forms.
46 Celebrating Home Designer Guide
CHAPTER SIX
CHAPTER SIX
Celebrating Home Career Benefits
As a Celebrating Home Designer or Executive, you have a world of exciting
opportunities and benefits at your fingertips. You can:
• Be your own boss.
• Design your business hours around your family’s needs.
• Earn up to 45% on your personal sales – with no limit to your income
potential.
• Earn overrides on personal and team sales.
• Earn prizes and recognition for your achievements.
• Receive free ongoing career training from your Sponsor and others on
your Leadership Team.
• Generate business leads and service Customers through your personal
Web page.
• Participate in promotional/incentive programs designed to grow your
business…AND
• Purchase products and decorate your home at discounted prices.
Yes, the Celebrating Home opportunity is filled with many rich rewards! And
those rewards increase significantly as you advance in your career!
6
Growing Your Business
Career advancement is all about GROWTH. It is a limitless opportunity to
grow your personal business as a Designer, to grow your earnings and leadership skills as an Executive, and to help others grow and develop through their
own Celebrating Home business. Make it your goal and commitment to
continue GROWING both personally and professionally. This includes
growing your business through selling, booking, serving and sponsoring.
Career Path Steps
Three Star Senior National Executive
Two Star Senior National Executive
Senior National Executive
National Executive
Senior Executive
Executive
Senior Rising Star Designer
Rising Star Designer
Shining Star Designer
Star Designer
Designer
Celebrating Home Designer Guide
47
Designer
As a Designer for Celebrating Home, you are an independent contractor in
control of your income based on the amount of time and effort you choose to
invest in your business. Through the activities of booking, selling and serving,
you will gain experience, build your business, and enjoy earnings of up to
45% based on your Personal Retail Volume (PV). You are also eligible for
recognition and awards, which increase as you share your products and
opportunity, and advance in your career.
Qualifications
Sign up as a new Celebrating Home Designer.
Activate your account by ordering a Designer Kit.
Benefits
You start earning with the first dollar sold!
• Earn up to 45% commission based on monthly PV:
Less than $1,000 - 30% commission
35% @ $1,000 monthly PV
40% @ $1,500 monthly PV
45% @ $2,000 monthly PV
• Eligible to receive a SMART Start Rewards in first 3 full months (See a
complete explanation of the SMART Start Program later in this chapter.)
Maintenance Requirements
• Maintain Active Status by having a minimum of $300 Personal Retail
Volume (PV) in a rolling 3-month period.
• Keep your account in good standing and adhere to Company policies,
guidelines and procedures.
48 Celebrating Home Designer Guide
Star Designer
A Star Designer is an independent contractor who has shared the Celebrating
Home career and earning opportunity with at least one other person by
signing them as a new Designer. Star Designers have a desire to make a
positive difference in the lives of others through recruiting, mentoring and
encouraging team members to grow and succeed.
Qualifications
Personally sponsor 1 new Designer
Benefits
You start earning with the first dollar sold!
• Earn up to 45% commission based on monthly PV:
Less than $1,000 - 30% commission
35% @ $1,000 monthly PV
40% @ $1,500 monthly PV
45% @ $2,000 monthly PV
• Earn matching SMART Start Rewards when your new Designer
earns hers.
• When you are a Working Designer ($300 PV in current month) you are
then eligible to:
• Earn a Level 1 Override of 3% of PV on every Personally Sponsored
Designer when at least one of them is a Working Designer herself.
• PLUS you will earn a $10 Working Designer Bonus for EACH
Personally Sponsored Working Designer in current month.
Maintenance Requirements
• Maintain Active Status by having a minimum of $300 Personal
Retail Volume (PV) in a rolling 3-month period.
• Keep your account in good standing and adhere to Company
policies, guidelines and procedures.
Celebrating Home Designer Guide
49
Shining Star Designer
A Shining Star Designer is an independent contractor who has shared the
Celebrating Home career and earning opportunity with at least two additional
Designers (total of 3).
Qualifications
Have 3 Active Personally Sponsored Designers in your month of qualification.
Benefits
You start earning with the first dollar sold!
• Earn up to 45% commission based on monthly PV:
Less than $1,000 - 30% commission
35% @ $1,000 monthly PV
40% @ $1,500 monthly PV
45% @ $2,000 monthly PV
• Earn matching SMART Start Rewards when each of your new Designers
earns hers.
• When you are a Working Designer ($300 PV in current month) you are then
eligible to:
• Earn a Level 1 Override of 3% of PV on every Personally Sponsored
Designer when at least one of them is a Working Designer herself.
• PLUS you will earn a $10 Working Designer Bonus for EACH Personally
Sponsored Working Designer in current month.
• PLUS you will earn a one-time $100 Bonus when you Promote to the title
of Shining Star Designer. To earn this Promotion Bonus, you must be a
Working Designer in your month of qualification and must have at least
one Personally Sponsored Working Designer.
Maintenance Requirements
• Maintain Active Status by having a minimum of $300 Personal Retail Volume
(PV) in a rolling 3-month period
• Keep your account in good standing and adhere to Company policies, guidelines and procedures.
50 Celebrating Home Designer Guide
Rising Star
A Rising Star Designer has advanced along the career path by building a team
through her sponsoring efforts. As a result of her leadership growth, she has
greater earnings, rewards and responsibilities.
Qualifications
Have 5 Active Personally Sponsored Designers in your month
of qualification.
Benefits
You start earning with the first dollar sold!
• Earn up to 45% commission based on monthly PV:
Less than $1,000 - 30% commission
35% @ $1,000 monthly PV
40% @ $1,500 monthly PV
45% @ $2,000 monthly PV
• Earn matching SMART Start Rewards when each of your new Designers
earns hers.
• When you have $450 PV in the current month you are then eligible to:
• Earn up to 3.5% override on your Personally Sponsored Designers.
When you have 1 Personally Sponsored Working Designer you earn
3% of PV on all Personally Sponsored Designers. This increases to
3.5% of PV when you have 4 or more Personally Sponsored Working
Designers in the current month.
• Earn a 2% of PV Level 2 Override on all of your 2nd Level
Designers.
• PLUS you will earn a $10 Working Designer Bonus for EACH
Personally Sponsored Working Designer in current month.
Personally Sponsored
Working Designers
Override %
1-3
3.0%
4+
3.5%
Maintenance Requirements
• Maintain Active Status by having a minimum of $300 Personal Retail
Volume (PV) in a rolling 3-month period
• Keep your account in good standing and adhere to Company policies,
guidelines and procedures.
*A Rising Star Designer must have $450 PV to be eligible to receive monthly overrides.
Celebrating Home Designer Guide
51
Senior Rising Star
A Senior Rising Star has advanced even further along the career path by
building a team through her recruiting and mentoring efforts. As a result
of her leadership growth, she now has even greater earnings, rewards and
responsibilities.
Qualifications
Have 8 Active Personally Sponsored Designers in your month of qualification.
Benefits
You start earning with the first dollar sold!
• Earn up to 45% commission based on monthly PV:
Less than $1,000 - 30% commission
35% @ $1,000 monthly PV
40% @ $1,500 monthly PV
45% @ $2,000 monthly PV
• Earn matching SMART Start Rewards when each of your new Designers
earns hers.
• When you have $450 PV and at least $5,000 Personal Unit Volume
(PUV) in the month you are then eligible to:
• Earn up to 5% on your Personally Sponsored Designers according
to the table below:
• Earn a 3% of PV Level 2 Override on all of your 2nd level
Designers.
• AND Earn a 3% of PV Level 3 Override on all of your 3rd level
Designers
• PLUS you will earn a $10 Working Designer Bonus for EACH
Personally Sponsored Working Designer in current month.
Personally Sponsored
Working Designers
Override %
1-3
3.0%
4-7
3.5%
8-11
4.0%
12+
5.0%
Maintenance Requirements
• Maintain Active Status by having a minimum of $300 Personal Retail
Volume (PV) in a rolling 3-month period
• Keep your account in good standing and adhere to Company policies,
guidelines and procedures.
*In order to receive overrides as a Senior Rising Star, she must have $450 PV.
52 Celebrating Home Designer Guide
Executive
Qualifications
Have 8 Active Personally Sponsored Designers, 2 of whom are Rising Star
Designers or higher in your month of qualification.
• Personal Unit Volume (PUV) of at least $10,000 for two consecutive
months.
• Have Personal Retail Volume (PV) of at least $600 in your month of
qualification.
• Signed Executive Agreement
Benefits
You start earning with the first dollar sold!
• Earn up to 45% commission based on monthly PV:
Less than $1,000 - 30% commission
35% @ $1,000 monthly PV
40% @ $1,500 monthly PV
45% @ $2,000 monthly PV
• When you have at least $600 PV and at least $10,000 Personal Unit
Volume (PUV) in the current month you are then eligible to:
• Continue to earn up to 5% override on your Personally Sponsored
Designers according to the table below.
• Now earn 4% on your PUV which includes your Personal Retail
Sales (PV) and up to 9% on your Personally Sponsored Designers.
• Earn matching SMART Start Rewards when each of your new
Designers earns hers.
Personally
Override Personal Unit
Sponsored
Override Total
%
Working Designers
Total
1-3
3.0%
4.0%
7.0%
4-7
3.5%
4.0%
7.5%
8-11
4.0%
4.0%
8.0%
12+
5.0%
4.0%
9.0%
Celebrating Home Designer Guide
53
Maintenance Requirements
• Maintain Active Status by having a minimum of $300 Personal Retail
Volume (PV) in a rolling 3-month period
• Keep your account in good standing and adhere to Company policies,
guidelines and procedures.
• An Executive must meet these requirements for 6 out of a rolling 12
months in order to maintain title. An Executive who does not meet
these requirements will be reclassified to the level for which she
qualifies.
Monthly Commissions
To be eligible to receive monthly commissions as an Executive, a Designer
must meet all of the following requirements:
• Maintain the title of Executive
• Have 8 Active Personally Sponsored Designers, 2 of which are Rising
Star Designers or higher.
• Have $10,000 in Personal Unit Volume (PUV)
• Have $600 in Personal Retail Volume (PV)
54 Celebrating Home Designer Guide
Senior Executive
Qualifications
• Meet all Executive Qualifications.
• Have one Promoted Up Executive from your Personal Unit.
• Have Personal Unit Volume (Generation 0) and Generation 1 Volume
(PUV) of all 1st Generation Executive Units of $25,000.
Benefits
You start earning with the first dollar sold!
• Earn up to 45% commission based on monthly PV:
Less than $1,000 - 30% commission
35% @ $1,000 monthly PV
40% @ $1,500 monthly PV
45% @ $2,000 monthly PV
• When you are paid as an Senior Executive or higher you are then
eligible to:
• Continue to earn up to 5% override on your Personally Sponsored
Designers according to the table below.
• Continue to earn 4% on your PUV which includes your Personal
Retail Sales (PV) and up to 9% on your Personally Sponsored
Designers.
• Now earn 5% 1st Generation Promote Up override on the PUV of
each of your 1st Generation Executive Units.
• Earn matching SMART Start Rewards when each of your new
Designers earns hers.
Personally
Override Personal Unit
Sponsored
Override Total
%
Working Designers
Total
1-3
3.0%
4.0%
7.0%
4-7
3.5%
4.0%
7.5%
8-11
4.0%
4.0%
8.0%
12+
5.0%
4.0%
9.0%
Celebrating Home Designer Guide
55
Maintenance Requirements
• Maintain Active Status by having a minimum of $300 Personal
Retail Volume (PV) in a rolling 3-month period
• Keep your account in good standing and adhere to Company
policies, guidelines and procedures.
• A Senior Executive must meet these requirements for 6 out of 12
rolling months. A Senior Executive who does not meet these
requirements will be reclassified to the level for which she qualifies.
• When an Executive achieves the title of Senior Executive or higher,
her PUV and GUV are waived for the next 3 months.
• When she promotes up a 1st Generation Executive, her PUV
requirements are waived for the next 3 months.
Monthly Commissions
To be eligible to receive monthly commissions as an Executive or higher, a
Designer must meet all of the following requirements:
• Maintain the title of Executive
• Have 8 Active Personally Sponsored Designers, 2 of which are
Rising Star Designers or higher.
• Have $10,000 in Personal Unit Volume (PUV)
• Have $600 on Personal Retail Volume (PV)
56 Celebrating Home Designer Guide
National Executive
Qualifications
• Meet all Executive Qualifications.
• Have two Promoted Up Executives from your Personal Unit.
• Have PUV, Generation 1, and Generation 2 Volume (PUV of each 2nd
Generation Executive or higher) of $50,000 combined.
Benefits
You start earning with the first dollar sold!
• Earn up to 45% commission based on monthly PV:
Less than $1,000 - 30% commission
35% @ $1,000 monthly PV
40% @ $1,500 monthly PV
45% @ $2,000 monthly PV
• When you are paid as a National Executive or higher you are then
eligible to:
• Continue to earn up to 5% override on your Personally Sponsored
Designers according to the table below.
• Continue to earn 4% on your PUV which includes your Personal
Retail Sales (PV) and up to 9% on your Personally Sponsored
Designers.
• Continue to earn 5% 1st Generation Promote Up override on the
PUV of each of your 1st Generation Executive Units.
• Now earn 1.5% 2nd Generation Promote Up override on the PUV
of each of your 2nd Generation Executive Units.
• Earn matching SMART Start Rewards when each of your new
Designers earns hers.
Personally
Personally
Sponsored Personal Unit
Sponsored
Designer
Override Total
Working Designers Override %
Total
1-3
3.0%
4.0%
7.0%
4-7
3.5%
4.0%
7.5%
8-11
4.0%
4.0%
8.0%
12+
5.0%
4.0%
9.0%
Celebrating Home Designer Guide
57
Maintenance Requirements
• Maintain Active Status by having a minimum of $300 Personal
Retail Volume (PV) in a rolling 3-month period
• Keep your account in good standing and adhere to Company policies, guidelines and procedures.
• A National Executive must meet these requirements for 6 out of 12
rolling months. A National Executive who does not meet these
requirements will be reclassified to the level for which she qualifies.
• When an Executive achieves the title of Senior Executive or higher,
her PUV and GUV are waived for the next 3 months.
• When she promotes up a 1st Generation Executive, her PUV
requirements are waived for the next 3 months.
Monthly Commissions
To be eligible to receive monthly commissions as an Executive or higher, a
Designer must meet all of the following requirements:
• Maintain the title of Executive
• Have 8 Active Personally Sponsored Designers, 2 of which are
Rising Star Designers or higher.
• Have $10,000 in Personal Unit Volume (PUV)
• Have $600 on Personal Retail Volume (PV)
58 Celebrating Home Designer Guide
Senior National Executive
Qualifications
• Meet all Executive Qualifications.
• Have five Promoted Up Executives from your Personal Unit, one of whom
must be a Senior Executive or higher.
• Have PUV, Generation 1, Generation 2, and Generation 3 Volume (PUV
of each 3rd Generation Executive or higher) of $150,000 combined.
Benefits
You start earning with the first dollar sold!
• Earn up to 45% commission based on monthly PV:
Less than $1,000 - 30% commission
35% @ $1,000 monthly PV
40% @ $1,500 monthly PV
45% @ $2,000 monthly PV
• When you are paid as a Senior National Executive you are then
eligible to:
• Continue to earn up to 5% override on your Personally Sponsored
Designers according to the table below.
• Continue to earn 4% on your PUV which includes your Personal
Retail Sales (PV) and up to 9% on your Personally Sponsored
Designers.
• Continue to earn 5% 1st Generation Promote Up override on the
PUV of each of your 1st Generation Executive Units.
• Continue to earn 1.5% 2nd Generation Promote Up override on the
PUV of each of your 2nd Generation Executive Units.
• Earn 0.5% 3rd Generation Promote Up override on the PUV of
each of your 3rd Generation Executive Units.
• Earn matching SMART Start Rewards when each of your new
Designers earns hers.
Personally
Personally
Personal Unit
Sponsored
Sponsored
Override Total
Working Designers Override %
Total
1-3
3.0%
4.0%
7.0%
4-7
3.5%
4.0%
7.5%
8-11
4.0%
4.0%
8.0%
12+
5.0%
4.0%
9.0%
Celebrating Home Designer Guide
59
Maintenance Requirements
• Maintain Active Status by having a minimum of $300 Personal
Retail Volume (PV) in a rolling 3-month period
• Keep your account in good standing and adhere to Company
policies, guidelines and procedures.
• A Senior National Executive must meet these requirements for 6 out
of 12 rolling months. A Senior National Executive who does not
meet these requirements will be reclassified to the level for which
she qualifies.
• When an Executive achieves the title of Senior Executive or higher,
her PUV and GUV are waived for the next 3 months.
• When she promotes up a 1st Generation Executive, her PUV
requirements are waived for the next 3 months.
Monthly Commissions
To be eligible to receive monthly commissions as an Executive or higher, a
Designer must meet all of the following requirements:
• Maintain the title of Executive
• Have 8 Active Personally Sponsored Designers, 2 of which are
Rising Star Designers or higher.
• Have $10,000 in Personal Unit Volume (PUV)
• Have $600 on Personal Retail Volume (PV)
60 Celebrating Home Designer Guide
Two Star Senior National Executive
Qualifications
• Meet all Executive Qualifications.
• Have 8 Promoted Up Executives from your Personal Unit, 3 of whom must
be a Senior Executive or higher and 2 of whom must be a National
Executive or higher.
• Have PUV, Generation 1, Generation 2, and Generation 3 Volume (PUV
of each 3rd Generation Executive or higher) of $350,000 combined.
Benefits
You start earning with the first dollar sold!
• Earn up to 45% commission based on monthly PV:
Less than $1,000 - 30% commission
35% @ $1,000 monthly PV
40% @ $1,500 monthly PV
45% @ $2,000 monthly PV
• When you are paid as a Two Star Senior National Executive you are then
eligible to:
• Continue to earn up to 5% override on your Personally Sponsored
Designers according to the table below.
• Continue to earn 4% on your PUV which includes your Personal
Retail Sales (PV) and up to 9% on your Personally Sponsored
Designers.
• Continue to earn 5% 1st Generation Promote Up override on the
PUV of each of your 1st Generation Executive Units.
• Continue to earn 1.5% 2nd Generation Promote Up override on the
PUV of each of your 2nd Generation Executive Units.
• Earn 1.0% 3rd Generation Promote Up override on the PUV of
each of your 3rd Generation Executive Units.
• Earn matching SMART Start Rewards when each of your new
Designers earns hers.
Personally
Personally
Personal Unit
Sponsored
Sponsored
Override Total
Working Designers Override %
Total
1-3
3.0%
4.0%
7.0%
4-7
3.5%
4.0%
7.5%
8-11
4.0%
4.0%
8.0%
12+
5.0%
4.0%
9.0%
Celebrating Home Designer Guide
61
Maintenance Requirements
• Maintain Active Status by having a minimum of $300 Personal
Retail Volume (PV) in a rolling 3-month period
• Keep your account in good standing and adhere to Company
policies, guidelines and procedures.
• A Two Star Senior National Executive must meet these requirements for 6 out of 12 rolling months. A Two Star Senior National
Executive who does not meet these requirements will be reclassified
to the level for which she qualifies.
• When an Executive achieves the title of Senior Executive or higher,
her PUV and GUV are waived for the next 3 months.
• When she promotes up a 1st Generation Executive, her PUV
requirements are waived for the next 3 months.
Monthly Commissions
To be eligible to receive monthly commissions as an Executive or higher, a
Designer must meet all of the following requirements:
• Maintain the title of Executive
• Have 8 Active Personally Sponsored Designers, 2 of which are
Rising Star Designers or higher.
• Have $10,000 in Personal Unit Volume (PUV)
• Have $600 on Personal Retail Volume (PV)
62 Celebrating Home Designer Guide
Three Star Senior National Executive
Qualifications
• Meet all Executive Qualifications.
• Have 12 Promoted Up Executives from your Personal Unit, 6 of whom must
be a Senior Executive or higher and 3 of whom must be a National
Executive or higher and 2 of whom must be Senior National Executive or
higher.
• Have PUV, Generation 1, Generation 2, Generation 3, Generation 4
Volume (PUV of each 4th Generation Executive or higher) of $750,000
combined.
Benefits
You start earning with the first dollar sold!
• Earn up to 45% commission based on monthly PV:
Less than $1,000 - 30% commission
35% @ $1,000 monthly PV
40% @ $1,500 monthly PV
45% @ $2,000 monthly PV
• When you are paid as a Three Star Senior National Executive or higher
you are then eligible to:
• Continue to earn up to 5% override on your Personally Sponsored
Designers according to the table below.
• Continue to earn 4% on your PUV which includes your Personal
Retail Sales (PV) and up to 9% on your Personally Sponsored
Designers.
• Continue to earn 5% 1st Generation Promote Up override on the
PUV of each of your 1st Generation Executive Units.
• Continue to earn 1.5% 2nd Generation Promote Up override on the
PUV of each of your 2nd Generation Executive Units.
• Continue to earn 1.0% 3rd Generation Promote Up override on the
PUV of each of your 3rd Generation Executive Units.
• Earn 0.5% 4th Generation Promote Up override on the PUV of
each of your 4th Generation Executive Units.
• Earn matching SMART Start Rewards when each of your new
Designers earns hers.
Personally
Personally
Personal Unit
Sponsored
Sponsored
Override Total
Working Designers Override %
Total
1-3
3.0%
4.0%
7.0%
4-7
3.5%
4.0%
7.5%
8-11
4.0%
4.0%
8.0%
12+
5.0%
4.0%
9.0%
Celebrating Home Designer Guide
63
Maintenance Requirements
• Maintain Active Status by having a minimum of $300 Personal
Retail Volume (PV) in a rolling 3-month period.
• Keep your account in good standing and adhere to Company
policies, guidelines and procedures.
• A Three Star Senior National Executive must meet these requirements for 6 out of 12 rolling months. A Three Star Senior National
Executive who does not meet these requirements will be reclassified
to the level for which she qualifies.
• When an Executive achieves the title of Senior Executive or higher,
her PUV and GUV are waived for the next 3 months.
• When she promotes up a 1st Generation Executive, her PUV
requirements are waived for the next 3 months.
Monthly Commissions
To be eligible to receive monthly commissions as an Executive or higher, a
Designer must meet all of the following requirements:
• Maintain the title of Executive
• Have 8 Active Personally Sponsored Designers, 2 of which are
Rising Star Designers or higher.
• Have $10,000 in Personal Unit Volume (PUV)
• Have $600 on Personal Retail Volume (PV)
64 Celebrating Home Designer Guide
Additional Notes
Achieved Titles
For the titles of Designer through Senior Rising Star, the Achieved title will
never be taken away regardless of performance as long as the Designer
maintains an open account.
For the titles of Executive and higher, each Executive will be subject to
reclassification (change in title) based on the maintenance requirements
defined for each title.
Paid As Titles
All Designers, regardless of title, will be paid each month based on their
performance in that month, NOT on Achieved Title.
Promote Ups
When someone in a Designer’s downline promotes to the title of Executive
before she does, this Promote Up becomes a 1st Generation Promote Up of
the next upline Executive.
If the Designer Promotes Up to Executive within 6 months, the previously
promoted Executive will become her 1st Generation Promote Up and the 2nd
Generation Promote Up of the next upline Executive.
If the Designer does not promote up within that 6 months, the previously
promoted Executive will permanently remain the 1st Generation Promote
Up of the next upline Executive.
Celebrating Home Designer Guide
65
Celebrating Home Compensation Plan
Terms and Definitions
1st Generation Executive
When Executive (A) promotes a new
Executive (B) from her Personal Unit, the
new Executive (B) is a 1st Generation
Executive of Executive (A).
2nd Generation Executive
Executive promoted up from a 1st
Generation Unit.
2nd Level Designers
Designers who were sponsored by your
Personally Sponsored Designers and located
in the same Unit as the upline Designer.
3rd Generation Executive
Executive promoted up from a 2nd
Generation Unit
3rd Level Designers
Designers who were sponsored by your 2nd
Level Designers and located in the same
Unit as the upline Designer.
4th Generation Executive
Executive promoted up from a 3rd
Generation Unit
Achieved Title
Achieved Title is a title that recognizes a
Designer’s achievement in the career plan.
A Designer promotes to a particular title by
meeting applicable qualification requirements. Once promoted to a particular
Achieved Title, the Designer retains that
title until she is promoted to a higher title
or is reclassified to a lower title by failing to
meet title maintenance requirements (see
Title Maintenance).
A Designer’s Achieved Title may be higher
than or equal to her Paid As Title. Achieved
Title may not be lower than Paid As Title.
Achieved Titles are primarily used for recognition purposes. In addition, Achieved Title
of Executive (or higher) is used to determine
whether a Designer has a Unit.
Active
A Designer must have a minimum of $300
cumulative Personal Volume over the previous three months (rolling three months) to
be considered Active in the
current month. A Designer’s customer
66 Celebrating Home Designer Guide
purchases will be added to the Designer’s
PV and count toward Active status. The
status will be updated at the end of the
commission period before promotion.
Note: A new Designer who has just joined
the company is automatically considered to
be Active. A new Designer will remain in
Active status for three full months without
being subject to minimum sales requirements described above. (For example, a
Designer who joined on January 4, 2009
will be considered active through the end of
April, even if she does not meet the
minimal sales requirements).
Closed Account
A Designer whose account has been closed
is not eligible to place orders or sponsor new
Designers into the company. A Designer
whose account is closed loses her ordering
privileges, loses her Achieved Title, loses her
Sponsoring downline and her Unit.
A Designer whose account has been closed
may reopen her account subject to the
Reinstatement Policy. See Reinstatement
Policy.
Commissionable
A term describing an order or an
item on which personal commissions and
overrides will be paid.
Compression: Sponsoring Downline
Compression in the Sponsoring Downline is
the process of moving the downline of a
Designer whose account has been closed to
the next upline Designer with an open
account. There is no sponsoring downline
compression in the Celebrating Home
compensation plan. In other words, a
Designer’s sponsor in the Sponsoring
Downline will not change even if the
sponsor's account is closed.
Compression: Unit Downline
Compression in the Unit Downline is the
process of moving the Unit and Subunits
(if any) of an Executive (or higher) to the
next upline Executive. Compression will
take place when the Executive's account is
closed or the Executive is demoted to a title
below that of Executive. The Executive's
account will become a part of the upline
Unit, all members of the original Unit will
become members of the upline Unit, and all
Subunits of the original Unit will become
Subunits of the upline Unit.
Customer
A customer is an individual who purchases
products for personal use and has not signed
an agreement with the company. Customers
do not receive commissions and are not
allowed to have a downline. The volume
from a customer’s purchase(s) is credited to
their Designer.
Dormancy Period
A period during which a Designer's account
is considered Dormant (typically 9 months).
The Dormancy period starts when the
Designer fails to meet the minimal activity
requirements (see Active). If a Dormant
Designer returns to an Active status, the
start date of the Dormancy period is reset.
The dormancy period may extend beyond
9 months if a Designer renews her account
without returning to the active status.
Dormant
Designers who fail to meet the minimal
activity requirements (see Active) become
Dormant. A Dormant Designer is placed on
a 9-month Dormancy Period, during which
her account remains open and the Designer
is eligible to place orders and sponsor new
Designers. A Dormant Designer may return
to Active status by meeting the minimal
activity requirements (see Active). If the
Designer does not return to an active status
during the 9-month Dormancy Period, her
account will be closed (unless the Designer
pays a renewal fee to keep her account
open--see Renewal Policy).
Eligible for an Override
A Designer is considered eligible to receive
an override if she meets the Achieved Title
requirements for a particular payout. For
example, a Designer is eligible to receive a
Personal Unit Override if she has an
Achieved Title of Unit Executive or higher.
If she had a lesser title, she would not be
eligible to receive the override even
though she might be fully qualified at the
lesser title.
Eligibility does not mean a Designer will
receive the particular override. To receive a
payout, a Designer must be both eligible and
qualified. It is possible for a Designer to be
eligible (based on her Achieved Title) but
unqualified (i.e. she has an Achieved Title
of Unit Executive making her eligible for
the Personal Unit Override but is paid as a
Senior Rising Star Designer which makes
her unqualified to receive it). Likewise, it is
possible for a Designer to be ineligible but
qualified (i.e. she has an Achieved Title of
Senior Rising Star Designer and is qualified
at that title but is ineligible for the Personal
Unit Override). See the definition of
Qualified for more information. A Designer
must be both eligible and qualified to
receive a particular payout.
Executive Agreement
An agreement signed by a potential
Executive indicating willingness to assume
the role of an Executive and fulfill all
associated duties and responsibilities.
Acceptance of the Executive Agreement is a
prerequisite for promotion to the title of
Executive or higher.
Generation
Generation refers to a generation in the
Unit Downline. (For instance, Generation 0
refers to Personal Unit; Generation 1 refers
to Units promoted up from the Personal
Unit, etc.) The term Generation is not
applicable to Designers who have not
achieved the title of Executive.
Generation 0 Volume
Total Personal Volume of Designers located
in an Executive's Personal Unit. Not
applicable for Designers whose title is
lower than Executive. (See also: Personal
Unit Volume)
Generation 1 Volume
Total Personal Volume of Designers located
in an Executive's 1st Generation Units.
Generation 2 Volume
Total Personal Volume of Designers located
in an Executive's 2nd Generation Units.
Generation 3 Volume
Total Personal Volume of Designers located
in an Executive's 3rd Generation Units.
Generation Overrides
Overrides paid on a Senior Executive's (or
higher) promoted up Units. Based on their
relationship to the original Executive, they
would be First Generation, Second
Generation, Third Generation or Fourth
Generation overrides.
Celebrating Home Designer Guide
67
Grace Period: Promote a First
Generation Subunit
When an Executive or higher has a Designer
in her personal Unit promote to the title of
an Executive, thus forming her own Unit,
then in the three months following the
promotion, that upline Executive (or
higher) will be exempt from having to meet
her Personal Unit sales requirements in
order to be paid as an Executive (or higher).
However, the Executive will be required to
meet all other requirements associated with
each Paid As Title. Beginning with the
fourth month following the promotion, she
must again meet the full Personal Unit sales
requirements in order to be paid as an
Executive or above.
Grace Period: Promote to Senior
Executive or Higher
When a Designer promotes to the title of
Senior Executive (or higher), she will be
exempt from both the Personal Unit sales
requirements and Generation Volume
requirements for three months following the
promotion. However, the Executive will be
required to meet all other requirements associated with each Paid As Title. Beginning
with the fourth month following the promotion, she must again meet the full Personal
Unit sales requirements and Generation
Volume requirements in order to be paid as a
Senior Executive or above.
Level
A term used to describe a level in the
Sponsoring Downline. For instance, level 0
refers to the Designer herself, Level 1 refers
to Personally Sponsored Designers, Level 2
refers to Designers sponsored by Personally
Sponsored Designers, etc. Designers on
Levels 2 and following must be located in
the same Unit as the upline Designer at
Level 0.
Level 1 Volume
Total Personal Volume of Designers located
on the first level of one's Sponsoring
Downline, regardless of their Unit. (May
also be referred to as volume of Personally
Sponsored Designers.)
Level 2 Volume
Total Personal Volume of Designers located
on the second level of one's Sponsoring
Downline and located in the same Unit as
the upline Designer.
68 Celebrating Home Designer Guide
Level 3 Volume
Total Personal Volume of Designers located
on the third level of one's Sponsoring
Downline and located in the same Unit as
the upline Designer.
Level Overrides
Overrides paid on specific levels of a
Designers' Sponsoring Downline.
Matching SMART Start Bonus
Matching SMART Start Bonus is a bonus
available to all Sponsors that rewards them
for sponsoring new Designers. When a new
Designer earns a prize in the SMART Start
Rewards, the Sponsor receives a
matching prize.
Note: the Sponsor is not eligible to receive a
refund of the price of the Sample Kit that
may be earned by her Personally Sponsored
Designer.
Minimum Override Check
$10 – no override check will be issued for
less than $10. If a Designer earns less than
$10 in overrides, their overrides will be
accrued until their total overrides reach
$10 or more.
Month
A month refers to the specific time frame for
which qualifications and payouts are
calculated. At Celebrating Home month is
equal to an actual calendar month, based on
the Gregorian calendar.
Open Account
A Designer whose account is open is eligible
to place orders and sponsor new Designers.
A Designer maintains an open account by
either paying a renewal fee or meeting
specific activity requirements (see Active
and Cancellation Policy.)
Override
Commissions paid on the sales volume of
one's downline. Profit on personal sales is
not considered to be an override. (Also see
Level Override and Generation Overrides.)
Paid As Title (also referred to as Paid-as)
Each Designer is paid at the title for which
she qualifies based on her performance in
the current month. (Note: the Paid As Title
must be equal to or lower than the
Achieved Title.) If a Designer fails to meet
the qualification requirements for her title
in a given month, she will be paid at a lower
title for which she meets all qualification
requirements.
Personal Commission: Discount
The standard Personal Commission
Discount is 30% of the retail price of
products eligible for a discount. This is
the Designers' profit from the sale of retail
products.
Personal Commission Discount may vary by
order type. For example, Personal
Commission Discount on Fundraiser orders
is set to 25%.
Personal Commission Discount is typically
retained by the Designer at the time the
order is placed. On online customer orders,
the discount is not retained when the order
is placed. However, it is paid on the
commission check at the end of the month.
Personal Commission: Rebate
Personal Commission Rebate is an additional commission that Designers may earn on
their personal sales if they meet certain
monthly sales requirements. Personal
Commission Rebate is paid at the end of the
month. Personal Commission Rebate is
computed as a percentage of PV.
Personal Unit
A Personal Unit consists of an Executive
and all other Designers who have the same
Unit Number as the Executive (Typically,
this includes the Executive and all members
of her Sponsoring Downline who have not
achieved the title of Executive and are not
contained in another Unit. However, the
Unit may also contain Designers who are
not in Executive’s Sponsoring Downline).
The term Personal Unit Volume may also be
applied to a Designer who has not yet
achieved the title of Executive. In this
context, Personal Unit refers to all members
of the Designer’s Sponsoring Downline who
have not achieved the title of Executive and
who have the same Unit Number as the
upline Designer.
Personal Unit Override
The override paid to a paid-as Executive or
higher based on the Overridable Volume of
their Personal Unit. This includes your
Personal Volume (PV).
Personal Unit Volume
Total Personal Volume of Designers located
in an Executive's Personal Unit. The term
Personal Unit Volume may also be applied
to a Designer who has not yet achieved the
title Executive. In this context, Personal
Unit Volume refers to the total sales (PV) of
all members of the Designer’s Sponsoring
Downline who have not achieved the title
of Executive and who have the same Unit
Number as the upline Designer. (See also:
Generation 0 Volume)
Personal Volume (PV)
Personal Volume (PV) is one of the primary
measures of retail sales volume used in determining Designers' qualifications and computing commission and override payments.
Designer's personal commissionable orders,
as well as orders placed by the Designer's
online customers are included in the PV.
Personal Volume is generally defined as the
total retail value of commissionable items
less certain types of non-commissionable
payments, Award Certificates, etc.
Personally Sponsored Designers
When a Designer sponsors (enrolls) a new
Designer, the new Designer is a Personally
Sponsored Designer of the Designer who
enrolled her, also referred to as Level 1
Designers. The relationship between the
Sponsor and the Personally Sponsored
Designers never changes, even in the event
of termination and even if the Sponsor and
the Personally Sponsored Designer are no
longer in the same Unit. (See Sponsor)
Personally Sponsored Designers Override
(Level 1 Override)
An override paid on the total Personal
Volume of a Designer’s Personally Sponsored
Designers. To be eligible to receive this
override, a Designer must meet appropriate
requirements corresponding to her Paid As
Title. See Paid As Title for further details.
Promote (Promotion)
A Designer promotes to a new Achieved
Title when she meets all of the qualifications
for that title in the month. Promotions to
titles below that of Executive are effective
retroactively to the beginning of the month
in which the promotion took place.
Promotions to titles of Executive or higher
are effective on the first day of the following
month.
Promoted Up Executive
When an Executive promotes a new
Executive from her personal Unit, the new
Executive is a Promoted Up Executive.
The new promoted up Executive (let's call
her "C") will be considered a Subunit of the
Unit from which it promoted (let's call her
"A"). If a member of C's upline (based on
the Sponsoring Downline) who is a member
Celebrating Home Designer Guide
69
of her parent Unit subsequently becomes a
Unit Executive (let's call her "B"), Unit C
will continue to be a Subunit of A and will
not become a part of Designer B's Unit
Downline.
However, if Unit C promoted up within
6-months of Unit B promoting up, Unit C
will become a Subunit of Unit B during
the first month following the formation of
Unit B.
Qualified for a Title and/or Override
A Designer is considered to be Qualified if
she meets the Paid-As requirements for a
particular payout and/or title. A Designer
will only receive the overrides that she is
both eligible and qualified for. For example,
a Designer may be eligible for the Personal
Unit Override because she has an Achieved
Title of Executive. However, if she is paid as
a Senior Rising Star or below, then she is
unqualified for the payout and would thus
not receive it. In a similar manner, a
Designer may be qualified as a Senior Rising
Star but ineligible to receive a Personal Unit
Override because that override pays only to
Executives and above.
Reinstatement Policy
The Reinstatement Policy describes how a
previously terminated Designer (with a
closed account) can become a Designer
again. This policy is not applicable to
Designers whose accounts are still open,
even if they are not selling and are in
Dormant status.
If a Designer's account is closed (due to
inactivity, resignation, or other reasons) she
may request to be reinstated within six
months from account closing by paying a
renewal fee. Such Designer will be placed
under her original Sponsor. The Designer
will join with a new account number. She
will lose her Personally Sponsored Designers
and her Sponsoring Downline. She will also
lose her Achieved Title.
If a Designer wishes to join under a different
Sponsor, her account must remain closed for
a minimum of six months before she reapplies as a new Designer. She will start as a
brand new Designer by purchasing a new
Designer Kit. The Designer will join with a
new account number. She will lose her
Personally Sponsored Designers and her
Sponsoring Downline. She will also lose her
Achieved Title.
70 Celebrating Home Designer Guide
Renewal Policy
Dormant Designers who fail to meet the
minimal activity requirements (see Active),
but would like to keep their accounts open,
may do so by paying a Renewal Fee. The
renewal fee guarantees that their account
will remain open for 12 additional months,
even if the Designer remains dormant for
more than 9 months.
Note: renewing an account does not make
the Designer's account Active -- it only
ensures that the Designer's account remains
open and the Designer retains all the
privileges of an open account.
Requalification Policy
See Title Maintenance.
Roll-up
See Compression: Sponsoring Downline and
Compression: Unit Downline.
SMART Start Program
The SMART Start Program is an ongoing
incentive program available to new
Designers during their first three full months
with Celebrating Home. Designers may
receive:
• Free supplies by submitting three or
more qualified orders during their first
full month at Celebrating Home.
• A $50 Award Certificate by submitting
four or more qualified orders during
their second full month at Celebrating
Home.
• A $100 Award Certificate by submitting
five or more qualified orders during their
third full month at Celebrating Home.
•If a Designer meets all three of the
requirements listed above, she will
receive a full refund on her sample kit.
Sponsor
The person who introduces a Designer to
Celebrating Home is considered to be the
Sponsor. The Sponsor never changes, even
in the case of termination, and even if the
Sponsor and the Personally Sponsored
Designer are no longer in the same Unit.
Sponsoring Downline
A group consisting of a Designer, her
Personally Sponsored Designers, Designers of
her Personally Sponsored Designers, and so
forth. Sponsoring downline may have an
unlimited number of levels.
Designers on Levels 2 and following must be
located in the same Unit as the upline
Designer in order to be considered to be a
part of the upline Designer’s Sponsoring
Downline. However, Designers at level 1
(Personally Sponsored Designers) are
considered to be a part of the Sponsoring
Downline, even if they are located in a
different Unit than their Sponsor.
Terminated
See Closed Account.
Title Maintenance
Title maintenance refers to the process of
maintaining one's Achieved Title after
initially qualifying for it. Title maintenance
requirements do not exist for titles below
the title of Executive. Once a Designer
qualifies for a title of Senior Rising Star
Designer or below, she retains that title as
long as her account remains in open status.
After qualifying for the title of Executive (or
higher), the Designer must maintain her
Achieved Title by being paid at her
Achieved Title level during a minimum of 6
out of the last 12 months. If an Executive
(or higher) fails to meet these maintenance
requirements, her Achieved Title will be
changed to the title for which she qualified
in the current month. However, an
Executive (or higher) may not be demoted
to an Achieved Title below the title of
Senior Rising Star Designer.
Unit (also known as Executive Unit)
See Personal Unit.
Working Designer
Working Designer is a Designer who has
sold $300+ PV in the current month. By
definition, all Working Designers are
Active. However, some Active Designers
may not be considered Working Designers.
Celebrating Home Designer Guide
71
Notes
72 Celebrating Home Designer Guide
Notes
Celebrating Home Designer Guide
73
© 2009 Celebrating Home
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