Download Report

MAY 23, 2015
A MESSAGE FROM RICHARD R. KELLEY TO OUR OUTRIGGER ‘OHANA
Host announcements
By Darren Edmonstone and Alan White
We are pleased to join Human Resources
in welcoming Christopher Hamilton to the
Outrigger Fiji Beach Resort as executive
assistant manager and Yothin Uthaphu to
the Outrigger Konotta Maldives Beach Resort
as resort manager, and congratulating Brian
Takenaka on his promotion to director,
systems operations.
Chris reports to
Outrigger Fiji Beach
Resort General
Manager Peter
Hopgood, effective
May 25, 2015, and will
oversee the food and
beverage, kitchen,
activities and Meimei
(nanny) departments.
Most recently the
Chris Hamilton
director of food and
beverage for Intercontinental Asiana Saigon
Hotel & Residence, Vietnam, Chris’ career includes
food and beverage management positions
for the Crowne Plaza and Holiday Inn brands
in Christchurch and Hunter Valley, Australia;
Hanoi, Vietnam; and Bangkok, Thailand. He was
also part of the pre-opening Intercontinental Fiji
Golf Resort and Spa team and is looking forward
to returning to the islands.
Chris has a diploma in small business
management from the Insearch Institute of
Technology – University of Technology, Sydney.
Personal interests include food and wine
experiences and indulgence; real estate markets
and currency; golf, surfing and rock climbing;
and playing and listening to music. Chris also
enjoys spending time with friends and family.
Host announcements >> 3
Dr. Jim Barahal honored
By Dr. Richard Kelley
Over my lifetime I have met, been friends
with, and worked with many wonderful people,
from family members and friends to teachers
and service providers. One of those whom I
have always admired greatly is Dr. Jim Barahal,
so I was delighted to hear that on May 5 he was
inducted into the Hawai‘i Sports Hall of Fame
in recognition of his 27 years of outstanding
work and success leading the Honolulu
Marathon Association.
Dr. Richard Kelley
The honor is hugely deserved because
Dr. Jim, more than any other individual, has
grown the race from a struggling local competition into one of the
world’s top athletic events, comparable to marathons run in Boston,
New York, London, Paris and many other cities far larger than Honolulu.
Outrigger Resorts is proud to have been a consistent race sponsor and
to have provided other special assistance needed to help the race and its
organization grow, as author Jim Collins might say, “From Good to Great!”
I would like to add some personal notes about Jim, so readers can
understand how a young physician from Michigan could have become
so successful as president and CEO of an organization that runs a
premier international marathon and a number of related events.
Dr. Jim Barahal >> 17
Hawai‘i Sports Hall of Fame inductee Jim Barahal
Page 1
Happy birthday!
Employment opportunities
June 3: Maika K.O. Benedetti, John D.
Caravalho, Inocenty Enlet, Ji Qiao Liang,
Oliva Nieto, Loreto Redila, Akanise
Balenahiga Retola, Henry Rodrigues Jr.,
Niramol Ruengdet, Rosalinda Soriano and
Biu Waqaniburotu.
If you are interested in a position listed below and meet the
qualifications, please go to Outrigger.com and click on Employment
at the bottom of the page. We only accept online applications for the
open positions from internal candidates. If you have any questions,
please contact your HR Business Unit Representative. Application
deadline for the following position is May 29, 2015.
June 4: Mohammad Nadeem Asgarally,
Narita U. Fangon, Hatchaya Jantarat, Scott E.
Keefe, Shao Qun Liang, Yu Yan Liu, Anthony
Manzanilla, Saini Marama, Vinka Muminovic,
Inga Novosad, Stacy A. Rasmussen and
Cheng-Yu Wang.
Guest Services Representative (On-call)
Minimum of one year customer service required, with cash handling
and hospitality industry experience preferred. Must have basic
computer skills and ability to type 30 wpm. Must be a team player with
excellent communication skills and ability to work any day and shift to
include graveyard shift and night audit when needed.
June 5: Cher Allen, Jasmine N. Badua,
Jonathan E. Jarnigan, Thierry Ng Ping Man,
Sabrina Bhiccoo Oomajee Marie Nicoletta,
Prapaipat Patkaew, Ramisese Saunivalu,
Jonathon To and Adorina Velasco.
Assistant Housekeeper (Full-time)
Minimum of four years housekeeping supervisory or hotel managerial
experience preferred. Must be able to read and understand
correspondence, literature and reports. Must have excellent
mathematical, computer and written/verbal communication skills.
Knowledge of Opera, Guestware and Web Center systems required. Must
be able to work any day and shift and possess the physical capability for
training and to complete inspections in areas of responsibility. Must have
demonstrated successful employee relations skills.
June 6: Hui Juan Doris Chu, Douglas Cooley,
Deviannee Doorbeejah, Melissa K. Francis,
Kym Grant, Mioko Kustin, Leonida Lanada,
Pik Yi Lau, June A. Meheula, Sandi Neale,
Deldriene M. Okuma, Shaneel Shivanadan
Pillay, Dylan Springmeier, Ramkrishna
Veeranna and Aviame Vuiraki.
June 7: Jessica Kelley Carey, Florencia L. Daga,
Julio Echalpiy, Bryan Francois Jean, Ligaya
Keavney, Anan Klasuek, Wai Heng Leong,
Penny Maguire, Virisila Tikomainiusiladi and
Verenaise Ulalea.
June 8: Keiko Barton, Marica Bau, Gary K.
Correia, Aulani M. Dusenberry, Karen Elizabeth,
Medardo L. Ilmeng, Joseph Tue Leong, Dean T.
Nakasone and Maryanne E.G. Peavy.
June 9: Narongchai Chairat, Somkiad
Glasuek, Mandy Luck, Fely Parawan and
Benchawan Pengleng.
Saturday Briefing is published by and for
hosts of Outrigger Enterprises Group (OEG)
Editor-In-Chief: Richard Kelley
Supervising Editor: Pila Hanson
Senior Editor: Kathy Foley
Contributing Writers: Hosts of OEG
Visit us online at: www.saturdaybriefing.outrigger.com
Submissions to Kathy Foley at [email protected].
© 2015 Outrigger Hotels Hawaii
Page 2
An Equal Opportunity Employer
IT Coordinator (Full-time)
Minimum two years office administration experience required, within
the IT area preferred. Must have excellent computer, mathematical
and written/verbal communication skills and ability to handle multiple
tasks. Must be able to communicate with hosts at varying levels of
management, work with minimal supervision and have a positive, serviceoriented attitude toward guests, consultants, hosts and our company.
Manager, Information Technology Administration (Full-time)
Minimum two years office administration experience within a large
organization. Must be able to effectively oversee project management
for major IT projects and ensure time constraints and deadlines are met.
Must be able to manage projects simultaneously and have a demonstrated
ability to make sound decisions and to establish and maintain solid
relationships with customers. Excellent communication and interpersonal
skills required, including both formal and informal writing.
Catering & Events Manager (Full-Time)
Responsible to plan, organize and coordinate hotel catering, banquets
and events; promote hotel and facilities; develop, maintain and
enhance working relationships with hotel food and beverage and
operations hosts, as well as sister OEG hotel and corporate office hosts;
conduct sales calls to generate banquet business. Must have excellent
communication skills both written and verbal, with a positive serviceoriented attitude toward guests, hosts and the company. Minimum two
years food and beverage background required. Experience in banquet,
catering, sales and college degree highly preferred.
PALMS AT WAILEA BY OUTRIGGER®
Front Desk Clerk (Full-time)
Minimum one year customer service experience required. Must have
basic computer skills and ability to type 30 wpm. Experience in the
hospitality industry preferred. Must have excellent communication
skills, be a team player and flexible to work any shift and day.
Host announcements ... << From 1
The Outrigger Konotta Maldives Resort
officially opens on August 1, 2015, and Yothin
reports to general manager Pascal Billon,
effectively immediately.
Yothin has worked with some of the
world’s leading hotel chains including
Marriott, Accor and varied beach resorts in
idyllic locations in Thailand. He is experienced
in the pre-opening of properties, from city
hotels to challenging island locations in
Thailand. He also worked as the general
Yothin Uthaphu
manager of a travel agency.
After schooling in Thailand, Yothin earned a diploma in business
management from Wentworth Academy in Sydney, Australia.
Aside from 16 years’ experience in hotels and many general
manager appointments, Yothin has earned additional skills and
qualifications, including specialist courses on health and safety in the
workplace and financial management.
A sports enthusiast, Yothin enjoys swimming, tennis, squash
and bowling.
As director, systems operations, Brian
reports to Alan White effective May 16. His new
duties include managing the operations of the
central corporate computer operations, Hawai‘i
PC support services and worldwide network
administration departments, including
personal computer systems; new applications
and services; business continuity planning for
strategic systems and network components;
global network and data security standards;
Brian Takenaka
and global system rollouts and standards for
data operations and security.
Brian started with Outrigger as a systems operator and over the
years gained experience resulting in promotions to PC specialist, then
system support supervisor and most recently systems & operations
manager. With a 27-year career at Outrigger, Brian says he’s proud to
have a four-digit host number!
Brian has a degree in electronics from the DeVry Institute of
Technology. He adds, “This was before computers were computers!”
He and his wife Divina have two sons, Chase (19) and Dane (16). They
spend quite a bit of their time at their sons’ activities: basketball,
volleyball, Kendo, band and track. The last four years, Brian has been
head coach for Police Activities League (PAL) basketball (5-8 year olds).
His sons were his assistant coaches and they had a team of their own.
Brian said this taught them to give back to the community in addition
to valuable life lessons. He adds, “If you can coach 5-year-olds to play
basketball, you can do anything!”
According to Brian, keeping up with technology keeps the mind
sharp; he also believes keeping physically fit is just as important, so when
he has free time, working out is a priority and thankfully enjoyable.
Congratulations, Chris, Yothin and Brian!
OZONE COMING SOON
Mark your calendars for June 6!
CALENDAR OF SIGNIFICANT EVENTS
CELEBRATED WORLDWIDE
AUSTRALIA
May 29-June 8 Cooly Rocks on. Outrigger Twin Towns
Resort. Visit: http://goo.gl/QGtPsZ
FIJI
May 25-30
Fiji Fashion Week. Suva, Fiji.
Visit: http://goo.gl/qrjvxQ
May 31-June 7 South Pacific Bowling Carnival, Suva,
Fiji. Visit: http://goo.gl/sg1aCx
US
Mon., May 25
Memorial Day Holiday
Wed., May 27
11 a.m. Cholesterol Screening (ESH)
Thurs., May 28 11 a.m. Cholesterol Screening (OBC)
Sat., May 30
9 a.m. Honolulu Ekiden Expo 2015
Hawai‘i Convention Center.
Visit: http://www.hnlekiden.org/
Sun., May 31
5:30 a.m. Honolulu Ekiden & Music
Kapiolani Park.
Visit: http://www.hnlekiden.org/
Sun., May 31
5 & 7 p.m. Mele Mei with Ku‘uipo
Kumukahi & Maunalua, ORF.
Visit: http://goo.gl/h4h8Js
Page 3
Caring for each other - Host Appreciation Week
By Kathy Foley
As part of Outrigger Enterprises’ Four Paddles Process,
Outrigger hosts across the globe celebrated Paddle
Two: Caring for Each Other with activities that promote
a sense of community and family throughout Outrigger
and a workplace environment where hosts enjoy being
at work. Hosts were encouraged to offer random acts of
appreciation and kindness between departments and/or
other parts of Outrigger’s global family during the week of
May 10-16, coinciding with International Day of Families.
Here are stories and pictures of the fun!
OHANA Waikiki East
By Niel Mason
On May 17, OHANA Waikiki East hosts invited their
families for lunch to celebrate and promote a sense of
community and family throughout Outrigger. The glorious
smiles on the faces of the children and grandchildren were
trumped only by those of our hosts who proudly showed
off to their families where they come to work every day.
What was to be a simple “chili dogs and chips” lunch
escalated into a multicultural feast orchestrated by Yuet Oy
“Ella” Au (executive housekeeper) and Denise Torres (guest
Page 4
services manager). Over 80 hosts and family members
enjoyed the long lunch as the younger (and young at heart)
enjoyed an afternoon swim in the pool while others engaged in
conversations so much enjoyed but often missed during dayto-day engagement as heads are down and focused on work.
Those who were working were provided an extended
lunch to drop in to the Pool Terrace to enjoy the festivities. The event truly promoted an enjoyable workplace
environment. Mahalo to all for sharing your Sunday with us.
Host Appreciation Week >> 5
Host Appreciation Week ... << From 4
Embassy Suites® – Waikiki Beach Walk® (ESH)
By Reid Yoshida
Two, four, six, eight, who do we appreciate? - How about
167 ESteamed hosts! Host Appreciation Week created
numerous opportunities to not only express our appreciation
for our hosts, but for me to engage with each one of them!
Marsha Kapu assisted me as we visited each
department throughout the week to sincerely thank them
and present each with thoughtful gifts! Our hosts felt most
appreciated as I gave an encouraging summary of our
SALT scores – Overall Service 91%! I also shared that ESH
was in 5th place on TripAdvisor!
Two, four, six, eight, who do we appreciate? ESteam!
ESteam! Yay! ESteam hosts!
Bell
Maintenance
Bell
Reservations
Front Desk
Finance
Housekeeping
Host Appreciation Week >> 6
Page 5
Host Appreciation Week ... << From 5
Corporate Communications, IT, HR and Global Marketing
By Kathy Foley
The corporate communications team reached out
near and far in expressing appreciation to fellow hosts for
simply making Outrigger a great place to work.
Known as the “fun bunch,” we donned swimsuits and
danced to “We’re Walking on Sunshine” for our APAC and
Guam hosts and partners - well, at least we did via Jib
Jab, a fun e-card program that allows you to personalize
characters with faces that sing and dance to well-known
tunes - sure to bring a smile to its recipients.
We also hosted a progressive ice cream social for our
corporate office coworkers and OHANA Waikiki East
hosts along with IT, HR and Global Marketing on a Friday
afternoon – a welcome, fun and fitting end to the
busy workweek.
The corporate office enjoys giving and receiving thanks!
A progressive ice cream social began with cake in IT, followed by ice cream in HR and topped off with toppings in corporate communications
Hawaii Vacation Condos by Outrigger®
By Mady Agcamaran
The “Condo Kids” shared:
Life may not always be a bed of roses
But the thought that we can always count on you
Makes the road smoother
Back: Bev Villanueva, Libby Young, Gary Tachino, Marlyn Locquiao,
Lisa Nguyen and Ben Starbuck. Front: Wendy Suzuki, Jojo Cabulera,
Bruce Hehn, Mady Agcamaran and Alicia Vidal
Host Appreciation Week >> 7
Page 6
Host Appreciation Week ... << From 6
Wyndham Vacation Resorts
Royal Garden at Waikiki
By Windy Seguancia
Last week was “super” as we
celebrated our hosts every single day!
Mother’s Day Sunday kicked things off
with sundaes for all. Monday was Aloha
spirit day where we were encouraged to
wear aloha attire and a ‘pua’ in our hair and
treated to manapua. Tuesday we made
a personalized star nametag to show
off who we are with malasadas for our
sweet treat. Team spirit was overflowing
on Wednesday with hosts donning their
favorite team jersey and macho nachos as
the sideline snack. Thursday was themed
crazy socks and there were plenty of them!
The day began with a sweet parfait. Friday,
hosts revealed their favorite superhero
and we grilled hamburgers, hot dogs and
snacks in preparation for a busy weekend.
Saturday was Charity Walk and those who
were working were given a slippah to visit
each department where they received a
treat and a stamp on their slippah.
We had a great week celebrating and
appreciating one another.
KPR host appreciation chili cook-off
Kiahuna Plantation Resort Kauai by Outrigger® (KPR) grounds
With heartfelt condolences
Our deepest
sympathy to the family
and friends of Cristina
Tamaya who passed
away on May 7.
Cristina joined
Outrigger in 1983
and worked in our
housekeeping pool.
KPR maintenance
Page 7
Hōkūle‘a greeted by Outrigger hosts on arrival in Sydney Harbour
By Donna Parkin
Hawai‘i’s Hōkūle‘a sailed into Sydney Harbour on
May 19 as part of its worldwide conservation-themed
Mālama Honua voyage and Outrigger’s Sydney-based
team members Andrew Gee, regional director of sales and
marketing and Juliet Hudson, sales manager, were on hand
to greet it.
A spectacular ceremony featuring traditional
Aboriginal and Torres Strait Islander canoes and cultural
performances welcomed Hōkūle‘a when it berthed at the
Australian National Maritime Museum.
Outrigger Enterprises Group has a long-standing
relationship with the Polynesian Voyaging Society that
launched the vessel in Hawai‘i in 1975 and is a strategic
partner in the current worldwide voyage.
Hōkūle‘a aims to revitalise traditional voyaging and
navigation traditions and will be open for a week to
allow visitors and school students to climb on board,
meet the crew and learn more about this unique vessel
and its message.
The 19-metre (62-foot) vessel uses only wind power and
is navigated using ancestral knowledge of star patterns,
ocean movement, marine life and weather patterns.
While in Australia it will visit Brisbane, Townsville,
Cairns, Lizard Island, Thursday Island and Darwin.
Above: Andrew Gee, Captain Bruce Blankenfeld
and Andrew Denman (Hawaiian Airlines)
Left: Char Luning and Hālau Mōhala ‘Ilima
welcomed Hōkūle‘a as part of the Polynesian
Voyaging Society’s reception team
Memory of industry mate inspires Andrew Gee in Sydney half-marathon
By Donna Parkin
The memory of a great travel industry mate who
passed away suddenly from cancer early this year
motivated Andrew Gee, regional director of sales and
marketing Australia and New Zealand, over the finishing
stages of his half marathon run in Sydney on May 17.
Andrew ran in the 21km half marathon, his first, to
raise funds for the Can Too community that supports early
career researchers through Cure Cancer Australia.
“I completed the challenge. I ran the Sydney Morning
Herald Half Marathon in a time of 2 hours and 14 minutes
– which was far faster than I expected. Actually my goal
was to just finish!” said an elated Andrew. “For me, it was at
times a tough race. The mind plays tricks on you when you
are pounding away on the pavement, but over the last 8
kms I received some amazing inspiration from the Can Too
supporters on the course shouting “Go Can Too, Go Andrew.”
“Seeing my family along the course holding a sign
encouraging me also kept me motivated for the last 3km
along with the memory of my mate’s very sad, unexpected
death in January,” he said.
Andrew says he was exhausted by the time he
crossed the finish line but managed to make it to the
Page 8
recommended afternoon rehydration recovery session at
Sydney’s Manly Wharf Hotel Bar.
Congratulations, Andrew!
Above: A high-five and a smile
with just 3 kms to go!
Right: Family encouragement
from Andrew’s boys
Outrigger Resorts steps up for Hawai‘i’s charities
By Kathy Foley
Outrigger Resorts was out in force over the past
couple weekends when hosts, friends and family on three
islands (Kaua‘i, Maui and O‘ahu) “put their best slippah
forward” to raise funds for those in need in our state at
the 37th Visitor Industry Charity Walk. Sponsored by the
Hawai‘i Lodging & Tourism Association, this year’s event
was a spectacular success with 11,277 walkers statewide
and a record-breaking $2.2 million raised!
As is tradition, walkers collected goodies and ate
their way from start to finish. At our company-sponsored
checkpoint along Waikiki Beach Walk® (WBW) on O‘ahu,
volunteers handed out custom Outrigger fans and our
partner McDonald’s handed out refreshing apple slices and
Go-Gurt to the 5,300 walkers/runners who donated their
time and money for the cause.
Our refreshing water mist fans were a favorite as
walkers and runners cooled off and rocked-out to The
Wreck, an alternative pop band made up of musicians Ian
Wacksman, Nick Marabella, Josh Kay, Dylan Wacksman and
Gino Romano. The Wacksman brothers just happen to be
the offspring of our own talented SVP Global Distribution
Dan Wacksman! In between sets, Hawaiian 105’s Bruddah
Wade provided encouraging commentary for all those
walking through the Beach Walk promenade.
Outrigger’s tradition of community kōkua is strong,
and there are many to thank:
To our volunteers who set up, manned and broke down
the checkpoint: Aaron Miller, Abby Yagi, Aitogi Totemese,
Amanda Honma-Lacaran, Ben Starbuck, Bitsy Kelley, Bruce
Musrasrik, Charlene Goo, Chris Gampon, Conchita Malaqui,
Danette Bolosan, Edlynne Makue, Jean Rolles, Jerry Dolak
and Security, Jessica Thomas, Jo-Ann Yonamine, Kathy
Foley, Kathy Hansberry, Kathy Oda, Kathy Oyadomari, Kelli
Green, Lexi Dee, Linda Honma-Lacaran, Myra Kuboyama,
Nancy Brunner, Nancy Daniels, Nida Lumantas, Ofelia
Valdez, Pam Yagi, Patty Foley, PK Kaahanui, Reid Yoshida,
Robin Estrada, Sandy Kaleohano, Sean Dee, Sheryl Yee,
Susan Read and Tiffany Ledesma.
To our rah-rah recruiters: Amante Castro, Anna Lau,
Ben Starbuck, Cari Coates, Char Luning, Danette Bolosan,
Debbie Murakami, Denise Torres, Evon Rodrigues-Vares,
Florida Antonio, Jana Baniaga, Jennifer Agdeppa, Jim Hill,
Jo Christian, Karen Emoto, Karen Koba, Kris Nickelsen,
Leigh Bulseco, Lois Endo, Lorry Ijima-Sato, Maria Caravalho,
Marianne Thesken, Marisa Sakamoto, Marsha Kapu,
Michelle Paiaina, Sandy Tran, Shae Gallardo, Sheryl Yee,
Shilla Lee, Taryn Wong, Tomoko Jones, Val Tanaka, Wincy
Helm, Windy Seguancia and Yuet Oy Au.
To our Charity Walk Committee: Danette Bolosan (chair),
Ben Starbuck, Bruce Musrasrik, Char Luning, Conchita
Malaqui, Jerry Dolak, Jo-Ann Yonamine, Kathy Foley, Kathy
Hansberry, Nancy Daniels, Reid Yoshida and Sheryl Yee.
To our WBW GM Conchita Malaqui for the sound and
to Blaine Kia for providing it.
And finally, to our ‘ohana, families and friends on Kaua‘i,
Maui and O‘ahu who walked and raised money for the cause.
Mahalo, #teamOutrigger, for continuing to make a
positive impact on our place in The Outrigger Way.
Mark your calendar for next year’s walk when our own
Dean Nakasone, Outrigger Reef Waikiki Beach general
manager will be Charity Walk chair!
Sandy Kaleohano, Aaron Miller, Jean Rolles,
Edlynne Makue and PK Kaahanui
Isabel, Chris and Ray Gampon, Kelli Green and Jessica Thomas
Abby Yagi, Aitogi Totemesa, Nida Lumantas and Ofelia Valdez
Charity Walk >> More photos 10-15
Page 9
Charity Walk ... << From 9
Our partners, McDonald’s
Kathy Hansberry, Kathy Foley, Charlene Goo,
Patty Foley, Kathy Oda and Tiffany Ledesma
Susan Read, Ofelia Valdez, Myra Kuboyama, Isabel Gampon,
Nancy Daniels, Nida Lumantas, Robin Estrada and Kathy Oyadomari
Robin Estrada, Conchita Malaqui, Sean and Lexi Dee,
Nancy Daniels and Bitsy Kelley
Reid Yoshida, Pam Yagi, Carl Kruse and Linda Honma-Lacaran
Page 10
Nancy Daniels, Blaine Kia and Hawaiian 105’s Bruddah Wade
Danette Bolosan, Jordan Joanou and Kathy Hansberry
The Wreck: Gino Romano, Nick Marabella, Ian Wacksman,
Josh Kay, Dylan Wacksman and Dan Wacksman
Charity Walk ... << From 10
Ben and Megan Starbuck
Bora Kim and Ok Soon Kim
Sherry Matsumoto and Lori Ishiyama
Loan and Alyssa Montgomery-Freitas
Anna Lau and Nancy Au
Bryce and Tino Geronimo
Kelli-Ann Morihara and Devon Yamamoto
Jaden and Sandy Tran
Mieko Watanabe and Mike Seeber
Troy, Michelle and Nainoa Boyce
Back: Kip Nakagawa, Reid Shimogawa, Daryl Takahashi, Ikaika Goodhue-Souza,
Greg Desamito. Front: Ryan Yano, Dong Mejia and Scott Ushiroda
Page 11
Charity Walk ... << From 11
Jane and Harold Inouye
Bruce Schneider and Claire Kobayashi
Elain Peng and Johnson Zhang
Lorraine Sales, Nancy and Barry Wallace, Jackie Balubar, Holly and Dean Nakasone,
Sonia Damasco, Monica Wong and Wo Shun Kam
Sophia Luo, Winnie Ho, Jane Chen, Mary Chong and Kent Chong
Sheryl Tsugawa, Carmen Wu, Janice Shizumura, Lorna Agtarap-Benigno,
Richard Oshiro and Jennifer Cabasag
Page 12
Frank Poei and Mary Ann Andrade
Kay Lee and Lynn and David Nakahara
Erlinda Barredo, Norilyn Pagaragan, Elizabeth Aguinaldo,
Angie Padua, Desiree and Xylor Valdez (front)
Charity Walk ... << From 12
Vicki Valenciano, Evelyn Ferrer, Felix Ferrer,
Don Claro, Belinda Dolor and Robert Racelo
Charity Walk bowling team: Gana Maheshwaran, CJ Udarbe,
Jasmin Tanicala, Tim Blum, Faye Fernandez and Marianne Thesken
Back: Harris Nishikawa, Scott Tiraschi, Marie Tiraschi, Erin Akau, Lapule
Valente, Gana Maheshwaran, Marianne Thesken, Rob Churney,
Donna King, Nida Constantino, CJ Udarbe, Sherry Oyamot
Front: Lapule’s two daughters and son and Sherry’s son (far right)
Diane Lau, Elena Shiroma and Sandra and Brandan Sakka
Left: Eddielyne Sarmiento, Mei Qing, Irene Vidal,
Marilyn Castillo, Zenaida Fukutani and Fritzie Ramones
Above: Joselyn Valenzuela and Mila and Vinancio Javier
Left: Cecilia Yip, Nena Tran, Karen Fong, Jenny
Hong, Un Ha Zheng, Krystal Zheng and Annie Mar
Page 13
Charity Walk ... << From 13
Trenton Darley, Aaliyah Bolosan, Danette
Bolosan, Roxy, Delton Bolosan and Austin Bolosan
Ofelia Valdez, Connie Caraang and Ada Corpuz
Lorena Rosete, Geri and Eddie Butac
Keikelani, Will and DJ Harden and Melanie Willis
Takajiro Tobita, Sheri Yuematsu, Garrett Lau,
Anna Li, Ryan Obisa, Ashley Cabradilla and Isaac Lee
Back: Myra Kuboyama, Dean Nakasone, Yu Shin Ng, Monica Wong,
Jackie Balubar, Sonia Domasco, Lorraine Sales.
Front: Wo Shun Kam and Jo-Ann Yonamine
Peter Mercado and Charlette, Roxanne, Carnita and Alfredo Encomienda
Nancy and Barry Wallace and Holly and Dean Nakasone
Joanna Padillo, Jayson Padilla, Kathy Hansberry, Sheila Ayson,
David Bowman, Malia McGoldrick and Ritche Albano
Page 14
Charity Walk ... << From 14
Cheryl and Briann Tampon, Joanne Nacionales, Brandon (back) and Chris Mabuti,
Julie-Ann Caranguian, Annie Salvacion (back) and Makayla and Linda Llamas
Kevin, Nichole and
Micah Nakamichi
Ethan, Tammie and
Kailee Chang
Debbie and Parker Murakami, Yanna Xian and Marisa and Keith Sakamoto
Andy Lam’s ‘ohana: William, Carmen, Doris, Nathaniel (yellow
shirt), nephew Edison Cheng and Andy
Jennifer Macadangdang, Thelma Fernandez, Holly and Dean Nakasone,
Eileen Rosaro, Susana Macadangdang and Pureza Baptista
Back: Yuet Chun and Jiquiao Liang
Front: Kelvin and Xing Yi Feng
Page 15
Outrigger Hotels & Resorts selected
2014 Orbitz E-Marketer of the Year!
By Sun Wong
first page placements and homepage ads on their other
company sites such as ebookers.com, hotelclub.com and
cheaptickets.com at no additional cost!
It is my pleasure to share that Outrigger Hotels &
Resorts was selected as the 2014 Orbitz E-Marketer of the
Year! This award was presented at the Orbitz Mahalo Party
in front of all major Hawai‘i hoteliers and partners on May 7,
2015, and is Outrigger’s third E-Marketer of the Year award
(2013 & 2010).
The E-Marketer of the Year award evaluates several
factors including performance and programming stated
Tommy Martinez, Orbitz worldwide regional director,
West. In the end, it was the Outrigger team’s intricate
marketing strategy and tactics of combining both on
and offline promotions and campaigns and the strategic
partnership with Brand USA that helped win the award.
Tommy Martinez stated “…Outrigger was the clear winner
based on Outrigger’s participation in the Brand USA UK
offline and online campaign. It was the first Hawaiian
partner to include in this first and original effort and worth
the award.”
Brand USA is a private-public organization with a
mission to promote the United States as a premier travel
destination through strategic partnerships in the travel
industry. Outrigger Enterprises Group is Brand USA’s first
hotel partner in Hawai‘i.
Last year in October, through great partnership and
negotiation, the Outrigger Resorts brand was able to
feature the Outrigger Reef Waikiki Beach Resort on taxi
wraps in central London for four weeks at no additional
cost, fully funded by Orbitz Worldwide and Brand USA.
To further capture this opportunity, the global
marketing team combined forces with our sales and
revenue teams in Fiji, Australia, Thailand, Mauritius,
Outrigger Reef Waikiki Beach Resort and Outrigger
Waikiki Beach Resort to negotiate with Orbitz to receive
The Orbitz marketing partnership marketing
campaigns delivered over 30 million impressions in 2014.
Orbitz Worldwide marketing is managed and optimized
by our global marketing manager Kyle Richards and our global
marketing account executive Shilla Lee. Both Kyle and Shilla
work the account tirelessly to optimize campaigns to deliver
the best return on investment. Mahalo, Kyle and Shilla!
All of the cross-department collaboration was key in
making these campaigns such a success and winning the
2014 E-Marketer of the year!
Big mahalo to our creative director Tammy Uy for
helping us creatively showcase the unique and valuable
Outrigger products; Mark Simmons and our team in APAC;
and our sales and revenue team, Mary Loy, Beverly Fidel,
Jamie Wong and Robin Estrada for great collaboration!
Mahalo and congratulations, #teamOutrigger!
Orbitz Mahalo Party: Kyle Richards, Mary Loy,
Shilla Lee, Sun Wong and John Limper
Wraparound advertisements on 20 London Taxicabs
(Brand USA campaign)
Page 16
Featured image next to the booking widget on eBookers homepage
(Brand USA campaign)
Dr. Jim Barahal ... << From 1
appropriately named
I first met Jim in the
“Doctors On Call.”
early 1980s, probably
After Dr. Wall
not long after he came
checked
Jim’s excellent
to Hawai‘i. It was only
references, he asked
a few years after I had
Jim to help with house
married former Punahou
calls. The service
teacher Linda Van
provided by Doctors On
Gilder Arrington. After
Call was well received.
returning from a brief
Jim bought a Moped™
honeymoon, she and
and would quickly scoot
I worked together in a
through Waikīkī’s traffic
room behind the front
and arrive at a patient’s
desk in the Outrigger
hotel room much
Waikiki Hotel, along with
sooner than expected.
a reservations staff of
Business boomed. At
about a dozen.
one point, Jim recalls,
Just next door,
Dr. Jim Barahal, Dr. Chuck Kelley and Helena Barahal
he was doing over 25
down in the bowels of
daily
house
calls
in
Waikīkī
and
all
over the island.
the Royal Hawaiian Hotel, a fellow physician, Dr. Garton
A few years later, Jim became quite concerned
Evans Wall, had a clinic where he took care of ailing tourists
when Dr. Wall announced he was about to retire and
and Waikiki workers. I knew Dr. Wall well and had once had
the hotel managers said they needed the clinic space
an important encounter with him – he was the attending
for other purposes.
physician at my birth on December 28, 1933, at Kapi’olani
Dr. Wall asked Jim if he’d ever met me. Hearing that he
Maternity Hospital, a few miles away in Mānoa Valley!
had not, Dr. Wall suggested that Jim just walk next door
In 1933, Hawai‘i was still very much a plantation
and introduce himself. He did and encountered me at work
economy that depended on laborers who had been
in the reservations room behind the front desk.
brought here from all over the Pacific area and beyond.
When Jim sought my advice about the loss of Dr.
Plantation employees, whose wages were not terribly
Wall’s office, I told him I could possibly squeeze enough
generous in those days, were therefore also provided
room for a receptionist, nurse and physician plus a
many free or low-cost benefits including housing
couple of examining rooms in a storage area next to the
in plantation “camps” and shopping for essentials
space used for our growing reservations and fledgling
at plantation stores where they could buy yards of
computer staff and near the back door to the Main
inexpensive palaka, a tough, checkered denim cloth
Showroom. I also warned him that at night, when the
used to make clothing. Free health care was provided at
Society of Seven performed, it became rather noisy in
plantation clinics staffed with nurses and physicians on a
that area. We agreed on a modest rent and the offices
salary paid by the plantation companies.
of Doctors on Call opened in the Outrigger Waikiki a few
Dr. Wall, born in the Territory of Hawai‘i in 1906, was
months later.
one of those plantation physicians during the week, and
Business at Doctors On Call started slowly, but Jim
he often supplemented his salary by filling in for doctors
quickly demonstrated that he had good instincts for
in Honolulu on his days off from the planation clinic. Thus,
advertising, marketing and service. He advertised and
a young Dr. Wall was there at Kapi‘olani Hospital to deliver
made sure his staff performed efficiently and courteously.
me when Estelle Kelley went into labor. Eventually Dr. Wall’s
Drivers and physician’s assistants in minivans replaced
“moonlighting” in Honolulu grew into the full-time practice
the Moped™.
he conducted at the Royal Hawaiian.
Knowledge of medicine and an entrepreneurial instinct
In 1981, Dr. Wall was 76 years old and thinking
were not the only qualities Jim brought with him to Hawai‘i.
about retiring or at least cutting back on his workload
While both an undergraduate and later a medical student
by getting another physician to help him. He probably
at the University of Michigan, he had been a competitive
thought the heavens had answered his prayers when
runner. He soon began competing in the then-still-young
young James Barahal, M.D., walked into his Royal
Honolulu Marathon.
Hawaiian clinic to say that he had just started a service
Dr. Jim Barahal >> 18
to see patients in their hotel rooms. Jim’s company was
Page 17
Dr. Jim Barahal ... << From 17
In 1984, 11 years
The addition of
after it was born (with
major sponsorships by
a grand total of 167
well-known Japanese
runners in the first race!)
companies such as Japan
Jim was invited to join
Airlines, MUFG Financial
the Honolulu Marathon
Group, NTT Docomo and
Association. His primary
Sato Pharmaceuticals
responsibility was
USA has brought a
handling arrangements
tremendous number
of entries from Japan.
for the “elite runners,”
It is not uncommon
top performers on the
for runners from Japan
international marathon
to represent as much
circuit, only a few of
as 60 to 65 percent of
whom then troubled to
Marathon entries.
compete in Honolulu.
Jim’s 2012 addition
This was a time when
of the Hapalua, Hawaii’s
marathons around the
Bitsy Kelley and Dr. Jim Barahal at the Hapalua, Hawaii’s Half-Marathon
Half-Marathon, which
world were changing,
now takes place every April, has attracted even more
giving more emphasis to participation by elite runners and
runners – nearly 7,000 participated in this year’s Hapalua,
to finding corporate sponsors.
three times the number who ran when it began four years
By 1987, Jim had vaulted into the presidency of the
ago. And satellite events in Afghanistan and Iraq proved
association, and one of his first acts was to go to Japan
to be wonderful morale boosters for members of the U.S.
where he quickly discovered serious interest on the part of
armed forces deployed there.
JAL. The rest is history. In 1987, Jim’s first year as president,
Throughout all of his involvement with the Honolulu
growth jumped in a single year from 6,000 entrants to just
Marathon, Dr. Barahal has continued practicing medicine
over 10,000. By 1992 it had mushroomed to 30,000.
almost daily through Doctors on Call, which is now part
Jim felt that for continued growth the event needed
of the Straub Clinic. He has also been an attentive, loving
something more than just the 26.2-mile (42.195-km) race.
husband of his spouse, Helena, and an actively involved
The late Pacific Business News writer John McDermott
father and mentor for their three teen-aged children, Zach,
credited Jim with adding prize money. Modest at first, the
Olivia and Sebastian.
prizes today total over $150,000 divided among several
I am also proud to add that, for me and every
entrant categories.
member of my family, he has always been a great and
Then Jim added a 10-kilometer walk for people who
inspiring personal friend. In fact, Jim recently reminded
wanted to enjoy the Marathon’s atmosphere at a more
me of the lunches he used to have with my parents, Roy
relaxed pace. Later, a pre-race “carb-loading” lū‘au was
and Estelle Kelley, when he would give Roy a weekly
added. It is now a magnet for thousands.
injection prescribed by Roy’s personal physician. As he
When Jim later told me he wanted to upgrade the
prepared the needle and syringe, my dad would always
Honolulu Marathon Expo, we pulled out a pad of paper
say “Shoot me the sherbet, Herbert” and then break into
and together designed a special canvas roof to cover the
the USC fight song:*
circular outdoor area next to the meeting rooms at the
“Fight on for old SC,
Outrigger Reef Hotel. A lot of T-shirts, fanny packs, logo
the coach he needs
hats, logo wrist watches and other paraphernalia were
his salary!”
sold there until the Honolulu Convention Center was
Congratulations on your induction into the Hawai‘i
finally completed and could provide adequate space –
Sports Hall of Fame, Dr. Jim. Mahalo and God Bless!
as it continues to do today – for registration desks and
hordes of vendors, runners and their families pawing over
*USC, the University of Southern California, is where Roy Kelley earned
his degree in architecture.
thousands of retail items.
Page 18