TRAINING SERVICES BUSINESS PLAN 2010 – 2012 WALTJA TJUTANGKU PALYAPAYI ABORIGINAL
WaltjaRTOPolicy:BusinessPlanUD18Oct2010 “DoingGoodWorkWithFamilies” WALTJATJUTANGKUPALYAPAYIABORIGINAL CORPORATION TRAININGSERVICESBUSINESSPLAN 2010–2012 Approvedby:signature position date Dueforreview by MANAGER 18/10/10 18/10/2011 EXECUTIVEDIRECTOR 18/10/10 18/10/2011 Waltja RTO No 6892 RTO BUSINESS PLAN Page 1 of 12 WaltjaRTOPolicy:BusinessPlanUD18Oct2010 WALTJATJUTANGKUPALYAPAYIABORIGINALCORPORATION TRAININGSERVICESBUSINESSPLAN:2010‐2012 CONTENTS: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. CompliancewithAQTFConditionsandStandardsforRTOs ContinuousImprovementasanRTO IdentificationoftrainingneedsinremoteAboriginalcommunities ScopeofRegistration AlignmentbetweenWaltja’sRTOoperationsandWaltja’sprojectwork withremoteAboriginalcommunities Consultationwithclientsandotherstakeholders PromotionofWaltja’sRTOServices Financialsustainability Stafftrainingandprofessionaldevelopment Directors’trainingandprofessionaldevelopment Employmentandprofessionaldevelopmentofcommunityfacilitators E‐LearningandITsupport ATTACHMENTS: I. WaltjaRTOCodeofPractice II. WaltjaManagementandOrganisationStructure III. Waltjastaffingchart IV. ProceduresforrespondingtoTrainingNeedsofAboriginalCommunities. V. WaltjaRTOprocedures:Index Waltja RTO No 6892 RTO BUSINESS PLAN Page 2 of 12 WaltjaRTOPolicy:BusinessPlanUD18Oct2010 1 CompliancewithAQTFConditionsandStandardsfor RTOs POLICY WaltjaManagementiscommittedtocompliancewiththeEssentialStandardsfor RegistrationoftheAustralianQualityTrainingFramework(AQTF).Waltjapolicies andprocedureswillensurecompliancewithAQTFConditionsandStandardsfor RegisteredTrainingOrganisations. STRATEGY WaltjaTrainingTeaminconsultationwiththeWaltjaManager,willensurethat AQTFSelfAssessments,RiskAssessment,completedcompetencies,learner engagement,employersatisfactionandotherdocumentsrequiredunderthecurrent AQTFStandards&ConditionsforRTOsarecompliedwithandprovidedtoDETon timeandtotherequiredstandard. TheWaltjaTrainingTeamwillreportregularlytotheManageroncompliancewith AQTFStandards. PLAN MaintaincurrentknowledgeofAQTFConditionsandStandards,includingany changesintheserequirements–standingagendaitemforeachmeeting CompleteAQTFselfassessmentannually.ThisreportistobeprovidedtoWaltja ExecDirforendorsementandthefinaldocumenttoDETbyMarcheachcalendar year 2 ContinuousimprovementasanRTO POLICY Waltjawillcontinuouslyreviewandimproveourperformanceasa RegisteredTrainingOrganisation(RTO),asrequiredundertheAQTF ConditionsandStandardsforRTOs. Waltja RTO No 6892 RTO BUSINESS PLAN Page 3 of 12 WaltjaRTOPolicy:BusinessPlanUD18Oct2010 STRATEGY WaltjawillconductanannualAQTFReviewfocusinguponcomplianceandriskin relationtoAQTFconditionsandstandards,anduponstrategiestomanageriskand maintaincontinuousimprovementprocesses. TRAININGTEAMMEETINGSatleasteverytwomonths,toreviewcontinuous improvementmeasuresinregardto: AQTFRiskManagement AQTFCompliance Organisation/employerfeedback FeedbackfromStudentsandClients Industryconsultation FeedbackfromStakeholders ManagementFeedback Staffdocuments Administration TrainingTeamadviceoncontinuousimprovementtobenotedbyManager. PLAN ContinuousImprovementreviewapprovedbyManagerandExecutivebyMarch 2011,March2012. 3 IdentificationoftrainingneedsinremoteAboriginal communities POLICY Waltjatrainingisprovidedinresponsetoadviceorrequestsfromlocal communities,organisationsandemployers.Waltjadoesnotdelivertrainingwithout invitationoragreementbylocalcommunities,organisationsandemployers. Waltja RTO No 6892 RTO BUSINESS PLAN Page 4 of 12 WaltjaRTOPolicy:BusinessPlanUD18Oct2010 STRATEGY Waltjawillidentifytrainingneeds inremotecommunitiesbydirectrequestsor consultationwithcommunityorganisations,otheremployersby Communityvisitreports AdvicefromWaltjaDirectors Directrequestfromcommunityrepresentatives Directrequestfromemployers AdvicefromDETofidentifiedremotecommunitytrainingneeds Waltjawillverifythetrainingrequestincorrespondencewiththe employer/organisation,and/ordocumentedmeetings. WaltjawilldraftaDeliveryandAssessmentPlanonthebasisofthisinformationfor approvalbytheemployer/organisation. Dependingonthetrainingneedidentified,Waltjamayofferaccreditedornon‐ accreditedtraining. IfthetrainingneedcannotbemetbyWaltja,wewillrefertherequesttootherRTOs ortrainingproviders,andadviseDETofreferral PLAN: TrainingTeamtobenotifiedofidentifiedtrainingrequests/needs CommunityvisitreportformtoincludeTrainingNeedsIdentifiedsection (amendeddraftCVformtomanagerforapprovalbyNov2010) TrainingTeamtodocumentourprocessandprotocolsforreferringon requestsweareunabletomeet,byMarch2011. Correspondencewithlocalcommunities,organisationsandemployers regardingidentifiedtrainingneedsistobedocumentedandreviewedaspart ofStakeholdersandClientconsultationinWaltja’sRTOself‐assessment. 4 ScopeofRegistration POLICY OurscopeofregistrationisdeterminedbythetrainingneedsofWaltja’sassociation membersandtheirremotecommunities. Waltjawillmaintainup‐to‐datequalitystandardsforallqualificationsinourscope ofregistration. Waltja RTO No 6892 RTO BUSINESS PLAN Page 5 of 12 WaltjaRTOPolicy:BusinessPlanUD18Oct2010 STRATEGY: Waltja’sscopeofregistrationisreviewedbyWaltjaExecutiveDirectorsanunually, aspartofWaltjaself‐assessmentagainstAQTFStandardsandContinuous Improvementreview. PLAN: Consultwithstakeholdersandprepareapplicationtoextendscopeof registrationforCHC30108CertificateIIICommunityServicesWork(Youth Workspecialisation).ApplicationbyApril2011. Consultwithstakeholdersandprepareapplicationtoextendscopeof registrationtoincludeelectiveunitsappropriateforagedanddisability workers/carersinCertificateIICHC20108.ApplicationbyJune2011. InvestigatepartnershiparrangementswithotherlocalRTOstoprovide trainingandassessmentservicesforSportandRecreationqualificationsat CertIIandCertIIIlevel.ActionbyJune2011 InvestigatepartnershiparrangementswithotherlocalRTOstoprovide trainingandassessmentservicesforITandmultimediaqualifications/units atCertIIandCertIIIlevel.ActionbyJune2011 TrainingteammeetingstonoteandactionanyAQTForDETadvicereRTO requirementsforqualificationsinourscopeofregistration. 5 AlignmentbetweenWaltja’sRTOoperationsand Waltja’sprojectworkwithremotecommunities POLICY WaltjawilldoitsbesttoensurethatourRTOservicesandscopeofregistration alignsascloselyaspossiblewithourprojectworkinremotecommunities.This enablesustobuildinopportunitiesfortrainingandotherprofessionaldevelopment forlocalstaffandothercommunitymembersaspartofourongoingprojectwork. STRATEGY AnnualreviewofcurrentandprojectedprojectsaspartofWaltja’sselfassessment andcontinuousimprovement. PLAN Reviewscopeofregistrationagainstcurrentandanticipatedprojectsby March2011. Waltja RTO No 6892 RTO BUSINESS PLAN Page 6 of 12 WaltjaRTOPolicy:BusinessPlanUD18Oct2010 6 Consultationwithclientsandotherstakeholders POLICY Waltjawillconsultwithclientsandotherstakeholdersregarding Identificationoftrainingneeds Planningofbothaccreditedandnon‐accreditedtrainingprograms Deliveryandassessmentmethods ContinuousimprovementofWaltja’strainingservices STRATEGY Directorsadvisestaffof trainingneedsinremotecommunities feedbackondeliveryandassessmentoftraining WaltjatrainingteamparticipatesinCAETNandactivelycontributesto regionalconsultationsanddeliverystrategieswithinourscopeof registration DevelopdraftDeliveryandAssessmentStrategyinresponsetospecific requestsforservices.Furtherdevelopthisinnegotiationwiththe organisationrequestingtheseservices. InviteRTOswithsimilarclientgroupsandscopestoassistwithassessment validationandprofessionaldevelopment InviteotherRTOstoworkshopsandotherprofessionaldevelopment opportunitieswhererelevant PLAN Invitekeyemployers&otherrelevantstakeholderswithinyouth,sportand recreationsectorstobeinvitedtoinputintodevelopmentofCHC30108 focussingonYSRworkbyMarch2011 Invitekeyemployers&otherrelevantstakeholderswithinyouth,sportand recreationsectorstobeinvitedtoinputintodevelopmentofagedand disabilityelectiveunitswithinCHC20108 ConductregionaltrainingForumforlocalstakeholdersbyNov2011 (followingsuccessof2010RTF) TrainingrequestsisastandingagendaitemforTrainingTeamMeetings Waltja RTO No 6892 RTO BUSINESS PLAN Page 7 of 12 WaltjaRTOPolicy:BusinessPlanUD18Oct2010 7 PromotionofWaltja’sRTOservices POLICY Waltjawillpromoteouraccreditedtrainingservicesincompliancewiththe regulationsandprotocolsoftheAustralianQualificationsFramework,and accordingtoDETrequirementsforRTOs. STRATEGY Waltja’sstrategyforpromotionofthequalificationsinourscopeofregistrationwill involve: PromotionthroughFamilyNews PromotionthroughWaltjawebsite PromotionatWaltjaworkshops informclientcommunitiesandcommunityserviceorganisationsbyemail, fax,personalcontact Promotionthroughnetworksoftrainingprovidersandcommunityservice organisations(egCAETN,NTCOSS,Aboriginalcorporations,Shires) ReviewcompliancewithAQFprotocolsannuallyinRTOself‐assessment PLAN ReportonWaltjatrainingtobeincludedineachissueofFamilyNews(at leastthreeissuesperyear) EnsureWaltjawebsiteiscurrentandaccurateretrainingservices(action eachTTmeeting) Directpromotiontopotentialclients/stakeholdersofthetrainingWaltjacan offerfor2011(actionbyMarch2011) 8 Financialsustainability POLICY Waltjawillendeavourtomakeourtrainingandassessmentservicesfinancially sustainable.AllthecostsofWaltja’sRTOservicesaimtobemeteitherthroughfee forserviceorgrantfunding. STRATEGY WaltjaTrainingTeamwillseekshortterm(eg,specificprojects)and sustainable(eg,RTOoperationalcosts)fundingforapprovedtraining services Providefeeforservicecoursestoorganisations/employers WherecostscannotbemetandtheWaltjaExecutiveDirectorsapprove, Waltjawillcontributetheshortfall Waltja RTO No 6892 RTO BUSINESS PLAN Page 8 of 12 WaltjaRTOPolicy:BusinessPlanUD18Oct2010 PLAN IdentifypotentialfundingsourcesincludingPhilanthropicorgansationsas wellasgovernment. createaWaltjaRTOinformationpacktosupportfundingapplications explorepartnershipswithotherRTOs Developalobbyingstrategyincollaborationwithotherstakeholderswith similarclientgroupstoimproveaccesstoandprovisionoffundingfor trainingfordisadvantagedAboriginalclientsfromremotecommunitiesin ourregion 9 Stafftrainingandprofessionaldevelopment POLICY Waltjawillmaintainourpresenthighlevelofcommitmenttostafftrainingand professionaldevelopment. AsanemployerWaltjademonstratesgoodpracticeinstafftrainingandprofessional development.Allstaffareencouragedandsupportedtoparticipateinaccredited trainingandtogain(additional)qualificationsrelevanttotheirWaltjawork. WaltjaemploysaStaffTrainingMentortoorganisetrainingandtosupport professionaldevelopmentforallstaffandDirectors. STRATEGY Waltjaorganisationalsupportistocontinuetobeprovidedthrough on‐the‐jobtrainingwithsupportfromtheirsupervisorortheStaffTraining Mentor supervisionandmentoringbyseniorstaff Traineeshipsforjuniorstaff Waltjapaymentofenrolmentcostsforapprovedtraining paidleaveforstafftoattendstudyprograms fundedparticipationofstaffandDirectorsinforumsandconferences careercounsellingandmentoringbytheManager,Supervisorand/orthe StaffTrainingMentor Allnewstaff,onceprobationiscompleted,aretobeofferedaccreditedtrainingina qualificationrelevanttotheircareergoalsandworkrequirements.Oncethis qualificationiscompletedtheyaretobeofferedanopportunitytoprogresstoa higherlevelofqualification. Professionaldevelopmentisprovidedtotrainingandassessmentstaffthrough: fundedenrolmentinCertIVTAA/TAEorahigherqualificationrelevantto WaltjaRTOoperations,andaccesstopaidstudyleave Waltja RTO No 6892 RTO BUSINESS PLAN Page 9 of 12 WaltjaRTOPolicy:BusinessPlanUD18Oct2010 opportunitytoundertakeupgradesinexistingrelevanttraining qualifications professionaldevelopmentopportunitiesthroughDET,CAETN,etc participationinVETnetworks(web‐basedandother) performanceappraisal(annually,atrenewalofcontract) PLAN: StaffcurrentlyenrolledinTAACertIVtocompletebyendof2010ormake arrangementtoconvertenrolmenttoTAECertIV. NominationofWaltjaasEmployeroftheYearintheNTTrainingAwardson basisofcommitmenttostafftrainingandprofessionaldevelopment. NewroundofstafftrainingplanstobecompletedbyMarch2011 ExploreopportunitiesandfundingforprofessionaldevelopmentofWaltja trainingstaffinEnglishliteracyandnumeracy&incommunitylanguage/s 10 Directors’trainingandprofessionaldevelopment POLICY Waltjaiscommittedtosupportingtheprofessionaldevelopmentofelected DirectorsofWTPAboriginalCorporation. WaltjaiscommittedtosupportingDirectorstobeconfidenttomakeinformed decisionsaboutWaltja’sRTOoperations. STRATEGY: SupportDirectorstoidentifytheirindividualandcollectivetraining/professional developmentneeds,TrainingTeamtoworkwithManagertoaddresstheseneeds TrainingTeamreceivesandactsonfeedbackfromWaltjaDirectorsaboutWaltja RTOoperations PLAN DeveloppersonalprofilesforallDirectorstorecogniseandpromotetheir life‐longlearning,workhistoryandqualifications,andleadership.ByJune 2011,andthenforeachnewDirectorsfollowingeachAnnualGeneral Meeting WaltjatoofferaprofessionaldevelopmentdayforWaltjaDirectors,inwhich personalandcollectivetrainingneedsareidentifiedandstrategies developedtoaddresstheseneeds.FundingapplicationtoDETorother fundingsourcetoassistwiththis.ByJune2011. Professionaldevelopmentactivitiessourced,fundedandprovidedtoaddress identifiedneeds.ActionJuly2011‐Dec2012 Waltja RTO No 6892 RTO BUSINESS PLAN Page 10 of 12 WaltjaRTOPolicy:BusinessPlanUD18Oct2010 11 Employmentandprofessionaldevelopmentof communityfacilitators POLICY WaltjaiscommittedtotheemploymentoflocalAboriginalpeopletofacilitate thedeliveryoftrainingandtoensurethattrainingisrelevant,accessibleand engagingtocommunityparticipants.TheWaltjaNintiringtjakuinitiativeis themodelforthispartnershipapproach. STRATEGY EncouragecommunitymemberswithNintiringtjakucompetenciesto nominatethemselvesforthiscasualwork. DeveloporupdateprofilesofNintiringtjakuworkerstoplaceonWaltja websiteandtobeprovidedtotheNintiringtjakuworker(asrecordofwork andreferenceforfutureemployment). WaltjawillpromotetheNintiringtjakuroleandnomineestoallRTOsand otherpotentialemployersthrough: FamilyNewsarticles directnegotiationwithRegisteredTrainingOrganisations CentralAustralianEducationandTrainingNetwork DepartmentofEducationandTraining ThroughWaltja’sAffiliatePartnershipwithCRC,promotethe valueofNintiringtjakuworkersforqualityresearchand communityconsultation PLAN CRC‐REP(Ninti1)collaborationonprofessionaldevelopmentof NintiringjtkuworkersinitiallyforYuendumuandN’taria,2011,with extensiontoothercommunities 12 E‐LearningandITSupport POLICY Waltjawillensurethatwehavetheinformationtechnologyinfrastructureto supporteffectiveRTOoperations,aswellasallotheraspectsofWaltjaoperations. WaltjawillsupporttheprovisionofInformationTechnologytrainingforAboriginal peopleinremotecommunities,andadvocatefortheiraccesstocomputersandIT equipment Waltja RTO No 6892 RTO BUSINESS PLAN Page 11 of 12 WaltjaRTOPolicy:BusinessPlanUD18Oct2010 STRATEGY EnsurethatVETTRAKsoftwareandWaltjacomputerhardwareareadequatetomeet DETandAQTFrequirementsforlearnerrecordsandotherRTOreports. Developwebbasedfacilitiesforlearnersupport,trainingandassessment includinglearnersbeingabletosubmitassessmentactivities,promotethework theyaredoingintheircommunityandtofacilitateinformationsharingand othersupportbetweenlearnersindifferentcommunities. PLAN ContinuousprofessionaldevelopmentforadministrativeworkerinVETTRAK systems Nintiripaiproject–e‐learninginitiativefundedthroughAustFlexibleLearning FrameworktobecompletedbyNov2010andthenprogressivelyextendedupon InvestigatepartnershiparrangementswithotherlocalRTOstoprovide trainingandassessmentservicesforITandmultimediaqualifications/units atCertIIandCertIIIlevel.ActionbyJune2011 Negotiateprovisionofex‐governmentissuecomputersforuseofAboriginalpeople inaccessiblesitesonremotecommunities.Actioned:20computersprovidedand distributedtoEngawala,Atitjere,Kintore,APYLands. Waltja RTO No 6892 RTO BUSINESS PLAN Page 12 of 12
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