1. No category

Accident Insurance
Does Accident Insurance cover accidents that happen while I’m working?
No. The policy only applies to accidents that occur off the job.
Do I have to use the benefit payments for medical bills only?
No. You can use the money in any way you like.
If I am receiving disability payments from Liberty Mutual, will those payments
be reduced by any benefits that I receive from my Accident Insurance?
No. Accident Insurance benefit payments will not be deducted from your disability
payments
If I leave the company, can I take the coverage with me?
Yes. If you choose to keep the coverage, you will be direct billed.
What types of accidents are covered?
Common injuries that are covered under the plan are: burns, lacerations, dislocations
and fractures. Review the Compass Accident Insurance brochure on the myBenefits
Portal at mybenefits.hdsupply.com.
Does the plan pay benefits for major accidents that cause long-term injuries?
Yes. If a covered injury persists for at least 365 days, benefits may be paid according to
the Catastrophic Accident Rider described in the Accident Insurance brochure. Please
review the Accident Insurance brochure for limitations and exclusions.
Do benefits reduce with age?
Benefits will reduce with age for the Catastrophic Accident Rider. Benefits reduce to
50% at age 65 and 25% at age 70.
Are benefits taxed?
Benefits are not taxable since the premium is post-tax.
Does a small injury pay the same monetary benefit as a serious injury?
No. For example, benefits for a small cut will be significantly less than for a broken arm.
Review the Accident Insurance brochure on the myBenefits Portal at
mybenefits.hdsupply.com for benefit payouts according to injury.
Are there accidents that aren’t covered?
Yes. Please review the Exclusions and Limitations section of the Accident Insurance
brochure on the myBenefits Portal at mybenefits.hdsupply.com.
Be Healthy Credit
Will my Be Healthy selections roll over from last year?
No. During Annual Enrollment (Oct. 27 – Nov. 9, 2014) you must confirm your
completion or intention to complete an annual physical and attest that you and your
covered dependents are tobacco-free (or enroll in Coordinated Health/Care’s tobacco
cessation program by December 31, 2014 and complete the course in order to receive
reduced medical premiums in 2015.
Can I appeal my eligibility for reduced rates?
Yes. Bravo Wellness manages appeals and gives alternatives if these goals are
unreasonably difficult due to a medical condition or are medically inadvisable. For more
information, contact Bravo Wellness at 877.662.7286.
What if I have a medical reason to waive the Be Healthy rate requirements?
If it is unreasonably difficult, due to a medical condition, for you to achieve the
standards for the rates under this program or if it is medically inadvisable for you to
attempt to achieve the standards for the rates under this program, call Bravo Wellness at
877.662.7286, and we will work with you to develop another way to qualify for reduced
medical rates.
I’m new to HD Supply, can I still qualify for lower rates?
Yes, associates hired on or after September 1, 2014, will have the annual physical
requirement waived until the next annual enrollment. However, in order to be eligible
for the Be Healthy rate, you and your covered family members must attest to being
tobacco-free in 2015 or enroll in Coordinated Health/Care’s tobacco cessation program
by December 31, 2014, and complete the program in order to maintain your premium
discount.
Be Healthy Credit - Annual Physicals
What is the deadline to complete and submit my annual physical to Bravo
Wellness?
The deadline to submit all completed annual physical forms is November 22, 2014. After
November 22, you will have to go through the appeal process with Bravo Wellness.
How do I prepare for my annual physical? Do I need to fast?
For the most accurate results, do not eat 12 hours prior to your scheduled time of
testing. If you know you are diabetic, hypoglycemic, or if you’re on medication, please
follow your doctor’s instructions regarding fasting. You may drink water or black decaf
coffee (no creamer or sweeteners of any kind). In fact, it is recommended that you drink
a glass (6 to8 ounces) of water at least one hour prior to your scheduled testing time.
Limit your intake of salt and high cholesterol foods 24 hours prior to screening.
You should also prepare a list of questions or concerns that you have about your health
or family history so you can discuss them with your doctor.
Be sure to download your annual physical form at www.bravowell.com/hdsupply and
bring it with you to your appointment. The form must be returned to Bravo by Nov. 9,
2014.
What’s the difference between a biometric screening and an annual physical?
A biometric screening will usually cover your routine blood work and basic vital signs
and can be completed at most walk-in clinics or pharmacies. An annual physical is
performed by a primary care physician and takes a more comprehensive look at your
overall health. Your physical will include biometric testing and a physical examination
as well as a review of your health history.
When is the earliest date I can complete my 2014 annual physical and qualify
for reduced medical premiums in 2015?
You can complete your annual physical anytime in 2014, but you must return your
annual physical form to Bravo by November 9, 2014, to qualify for reduced medical
premiums in 2015.
Is the annual physical covered by the company?
Yes. The measurements included on your annual physical form are all covered at no cost
to you. To ensure that your doctor performs only covered tests, visit
mybenefits.hdsupply.com to print a copy of the Preventive Care Checklist (MD) to bring
with you to your appointment.
Is the biometric health screening that I have completed each year considered a
physical?
No. And, please note that there will be NO ON-SITE SCREENINGS this year. We want
everyone to complete their physical with their primary care physician in 2014. In the
past, we’ve allowed screening results from on-site screening events or from retail clinics,
but those type of screenings usually only cover blood work results. We really want you to
develop a relationship with a primary care physician so that cancer screenings and other
preventive screenings are scheduled and that your doctor is aware of changes to your
health.
We’re not supposed to pay up front for medical care on the CDHP. Why are
some doctors making associates pay for care up front rather than billing to our
insurance directly?
If your doctor requests payment up front, ask them to contact your insurance carrier’s
customer service number (on the sleeve or back of your card) so they can speak with a
Care Coordinator or Kaiser representative who will advise them that the plan must
process the claim before payment is rendered. If your doctor insists on collecting
payment, ask if you can pay a smaller amount now, then pay the remainder upon
receiving the final negotiated bill.
Will the results of my annual physical be shared with HD Supply?
No. HD Supply will be told whether or not you have completed your physical but your
test results will not be shared with HD Supply.
Will the results of my annual physical affect the cost I pay for medical
insurance rates?
No, your physical results will not be used to increase or decrease your medical insurance
rates. HD Supply will only be told whether or not you have completed your physical to
qualify for reduced medical premiums. Your results will not be shared with HD Supply.
What if I am not on HD Supply’s health insurance? Should I still complete my
annual physical, and is the annual physical still covered?
We encourage everyone to complete an annual physical, but only associates who plan to
take HDS medical coverage in 2015 are required to complete an annual physical in order
to receive discounted medical premiums. Check with your health insurance provider
before you schedule a preventive visit to ensure that you incur no surprise expenses.
Last year, on-site screenings were available for some of the branches. Will that
be the case again this year?
No. Since the company is focused on annual physicals this year and the biometric
screenings are only one part of your annual physical, we will not be conducting on-site
biometric screenings in 2014.
My last physical was in December 2013. Is it true that I can’t have another one
at no cost unless I wait a full year till my next screening?
The calendar year restriction has been lifted for Anthem BCBS members, so you should
be able to complete your annual physical before the November 9 deadline. If you are a
Kaiser Permanent member who must schedule an annual physical in November or
December of 2014, please contact Bravo Wellness to appeal the November, 9, 2014,
deadline.
Will I need to take time off to complete my physical?
All HD Supply associates have a paid Wellness Day that you can use to complete your
annual physical. After you schedule your annual physical appointment, work with your
manager to schedule your paid Wellness Day.
Are my dependents required to get an annual physical?
While we encourage all family members to complete an annual physical, only you are
required to complete your physical in 2014 to receive discounted medical premiums in
2015.
Will the lab tests be covered under preventive care? Typically, when I go for
my physical, I have my appointment on one day and go for blood work on
another. The lab is at a different location and requires fasting. How do I make
sure the lab tests are also covered?
As long as the lab codes the blood work as “preventive” and it is related to your annual
physical, then we can ensure that it’s processed accordingly and it will be paid at 100%
by HD Supply on your behalf.
Where can I access the Bravo physical form?
Visit www.bravowell.com/hdsupply. Remember to bring the form with you to your
annual physical appointment.
I don’t have a doctor. How do I get a primary care physician?
Don’t worry—Care Coordinators, provided at NO COST to all HD Supply Anthem Blue
Cross Blue Shield medical plan participants, is here for you! Call Care Coordinators at 1-
866-686-4440, or you can visit them online through the myBenefits portal at
www.mybenefits.hdsupply.com to locate a primary care physician, today! Kaiser
Permanente members should call Member Services at 800.464.4000 or go to
my.kp.org/hdsupply to find a primary care physician.
Be Healthy Credit - Chronic Condition Management
What is chronic condition management?
Chronic condition management is a free, confidential resource provided for associates
diagnosed with a chronic health condition such as asthma, diabetes or heart disease. If
you are identified for disease management, you will receive a phone call from an HD
Supply Care Coordinator, inviting you to join the program. If you are asked to join a
chronic condition management program, you must participate in the program to keep
your credit for the remainder of 2015. You’ll work with a personal health coach who will
consult with you over the phone to assess your health, review your care, discuss your
medical concerns and develop a personalized care plan for managing your condition and
improving your overall wellbeing.
Do my spouse and children have to participate in chronic condition
management?
No, the chronic condition management requirement only applies to associates who have
been selected to engage in the program. However, HD Supply’s chronic condition
management programs are free resources available to all covered members of your
family.
Be Healthy Credit - Tobacco
I’m a tobacco user, is there any way that I can qualify for lower medical rates?
Yes, if you enroll in Coordinated Health/Care’s tobacco cessation program, by December
31, 2014 and complete the course, you can qualify for lower rates. If you drop out of the
program, you will be subject to paying higher medical rates.
How much does it cost to enroll in Coordinated Health/Care’s Tobacco
Cessation Program?
The Tobacco Cessation program is provided at no cost to you.
What if I stop smoking in the middle of the year? Can I take advantage of the
lower medical rates?
No. You and anyone covered on your policy must be tobacco free by Jan. 1, 2015 or
enrolled in Coordinated Health/Care’s tobacco cessation program by December 31, 2014
and complete the course, in order to receive the tobacco free discount in 2015.
How can I sign up for Coordinated Health/Care’s tobacco cessation program?
Call Coordinated Health/Care at 866.686.4440 or visit myhdscarecoordinators.com.
I’m a Kaiser member. Should I call Kaiser or Coordinated Health/Care to
enroll in a tobacco cessation program?
No. Both Kaiser and Anthem tobacco users must participate in Coordinated
Health/Care’s tobacco cessation program to qualify for discounted medical premiums in
2015.
Consumer-Driven Health Plan (CDHP)
I live in a rural area and there are no in-network doctors near me. Will I have
to pay out-of-network rates?
If it’s necessary for you go to an out-of-network provider because an in-network
provider isn’t reasonably accessible to you due to geographic constraints (over 30 miles
from home or work for a primary care physician (PCP) or 50 miles from home or work
for a specialist), services from that provider will be covered at the in-network benefit.
If I have to meet my deductible before the plan pays anything, isn’t it just like
not having insurance at all?
No, even though you are paying out of pocket until you hit your deductible, you’re still
able to take advantage of the discounted rate that HD Supply has through the Anthem
BCBS or Kaiser Permanente networks. This is a significant savings compared to what an
individual would pay if they didn’t have insurance.
Will I have access to see what medical and pharmacy will cost?
Yes, associates will have access to pricing tools from Castlight and CVS Caremark. Links
to these tools are located on myhdscarecoordinators.com. In addition to these tools,
GoodRx is another tool accessible from the Care Coordinators website that can help you
save money on your medications. GoodRx isn’t insurance but is instead a pharmacy
discount partner that offers manufacturer coupons to help you save on your medications
Kaiser Permanente members can access cost estimating tools, sample pricing sheets and
calculators by clicking the following link:
http://info.kaiserpermanente.org/html/deductibleplans/toolsandcalculators.html
When will I have access to the cost of medical premiums?
The medical premiums will be provided in the Annual Enrollment Guide.
What happens when the deductible is met?
After you meet your deductible, you will only pay coinsurance (either 20 or 30 percent
depending on your plan) until you meet the out-of-pocket maximum.
What happens when the maximum out of pocket is met?
Once the maximum out of pocket is met, HD Supply pays at 100%.
Does my paycheck deductions (premium rates) count towards my deductible
and of pocket maximum?
No, these costs remain separate.
Will I receive a new insurance card in 2015?
You will only receive a new card if you are new to the medical plan in 2015.
Coordinated Health/Care
How can HD Supply Coordinated Health/Care help me?
The team of Care Coordinators through HD Supply Coordinated Health/Care can help
you find an in-network provider, get ID cards, answer benefit and claims questions, help
with claims and billing issues, and assist you with finding the best care for the best price.
Your Care Coordinator will also help coordinate your health care by obtaining precertifications for you, answering treatment questions, and by helping you manage your
health conditions and much more. Coordinated Health/Care also offers a tobacco
cessation program which is individually designed to help members quit for good.
What should I do if I am going through a medical situation and I don’t know
where to start the process, i.e. find an in network provider, etc.?
Associates can contact the Care Coordinators through HD Supply Coordinated
Health/Care via phone at 866.686.4440 or online at myhdscarecoordinators.com.
Can the Care Coordinators assist with second opinions?
Yes, the Care Coordinators can help go through your medical situation and can help
advise you with all your health care needs.
What is the Coordinated Care website?
myhdscarecoordinators.com
What is the Care Coordinator’s number?
866.686.4440
My doctor tells me that I need to have a surgical procedure. Can Surgery Plus
save me money?
Surgery Plus is a great option for certain planned surgical procedures. If you use Surgery
Plus for your procedure, you will only pay your deductible and nothing more. If you’ve
already reached your deductible, the procedure will be performed at HD Supply’s
expense with no cost to you. Visit mysurgeryplus.com/HDSupply and click on the
Procedures tab to determine if Surgery Plus is an option for your surgery.
Critical Illness Insurance
Why should I get supplemental Critical Illness Insurance?
Critical Illness benefits can be used in a variety of ways. The options include lost time
from work, mortgage, rent, co-pays, deductibles, home health, and childcare expenses.
Overall, Critical Illness coverage will help you meet monthly expenses along with
additional costs from unexpected illnesses. In addition to increased benefits with
supplemental coverage, covered members are also eligible for a $100 wellness rebate.
Review the Critical Illness Wellness Rebate brochure the HD Supply Benefits portal.
Who will be the Critical illness provider?
VOYA (formerly ING), administers our Compass Critical Illness benefit.
I’m currently going through significant health issues. If I enroll in Critical
Illness Insurance now, will it help with ongoing expenses from current issues?
You are not eligible for the critical illness benefits if you are currently dealing with a
health issue. For example, should you go into remission and the cancer comes back or
you have a new condition present from the same disease, you would not be eligible for
benefits from Critical Illness Insurance. The benefit only pays out for NEW diagnoses.
How long will it take for my claim to process?
Most complete claims are processed within four days.
Why would I want to purchase supplemental Critical Illness Insurance if I am
covered by my employer’s major medical plan?
Critical Illness Insurance is designed to complement your major medical insurance, not
replace it. It is designed to provide additional financial resources that may be needed
when dealing with the many issues associated with a diagnosis of a major illness such as
heart attack, stroke or cancer.
Can I buy additional Critical Illness coverage for myself and my family?
Yes. You have the option of purchasing Critical Illness coverage for all of your taxdependents.
Do I have to answer any health questions to obtain insurance coverage?
No. During the annual enrollment period, you may enroll in Critical Illness Insurance
for yourself or your dependents with no health questions required.
What if I have had a heart attack in the past and have another one a few years
later, does the benefit pay for the second heart attack?
Yes. There must be a six month period between events from when the Critical Illness
payment from the initial heart attack was paid.
Is there a pre-existing condition limitation?
No, there is not.
Is this a one-time benefit or does critical illness insurance cover multiple
events within the same year?
The benefit may be paid out for multiple health events.
Do I have to answer any health questions to obtain insurance coverage?
No. During the annual enrollment period, you may enroll in Critical Illness Insurance
for yourself or your dependents with no health questions required.
Dental and Vision Flexible Spending Account (FSA) &
Dependent Care FSA
What happens to my Dental and Vision FSA account balance(s) if I leave the
company?
If you leave the company mid-year with money left in your Dental and Vision FSA
account, you have two choices:
1. You may request reimbursement for services received prior to your termination date.
2. You may choose COBRA and continue to pay into the plan, post-tax, to use all the
savings toward services received through Dec. 31, 2014. Dependent Care FSAs are not
eligible for continuation under COBRA.
When is the last date that I can submit claims from my FSAs?
Associates who have FSAs in 2014 should submit requests for reimbursement to Flores&
Associates by March 31, 2015 for claims incurred in 2014. You will have until March 31,
2016 to submit reimbursement requests to Flores for expenses incurred in 2015 for both
the Dental and Vision FSA and the Dependent Care FSA.
Do I have to have HD Supply’s dental and vision plans to have a Dental and
Vision FSA?
No, even if you don’t have our dental and vision coverage, you may still enroll in our
Dental and Vision FSA.
Will I receive a debit card for my FSA?
No. You may submit claims online, via mobile app, by fax or US mail.
What is a no-wait Dependent Care reimbursement?
Our Dependent Care FSA will function exactly as it has in prior years but will now have
the added convenience of the no-wait reimbursement option. If you have consistent
childcare expenses from a single provider, you may complete one reimbursement form
at the beginning of your childcare services instead of submitting multiple claim forms
throughout the year. All you need to do is complete the form and have your eligible
childcare provider sign off on your recurring expenses, then submit the form to Flores.
After that, Flores will automatically reimburse you for those expenses on each regularly
scheduled reimbursement date. If you don’t have consistent childcare expenses or would
prefer to be reimbursed at a later date, you can submit for reimbursement on a claimby-claim basis. As in previous years, your reimbursements may not exceed the amount
of your payroll contributions to your Dependent Care account. If you have questions
about the reimbursement process, Flores can help you at 800.532.3327.
Dental Care
Do I have to see an in-network dentist in order for my services to be covered?
No, you can see any provider you like but you’ll save money by seeing an in-network
provider, especially for specialty services like orthodontia or oral surgery.
I’m thinking about moving from the Premium dental plan to the Value dental
plan. Is there anything I should consider first?
Yes. Your dental benefits will be paid based upon the plan in which you are currently
enrolled. This is especially important to note for those who are being treated on an
ongoing basis. For example, if you begin orthodontic treatment under the Premium plan
but switch to the Value plan during your treatment cycle, your claims will be subject to a
significantly lower lifetime maximum which may have already been met in the previous
plan year, resulting in no further payments to you. Be sure to consider differences in
lifetime maximums before moving to a lower dental plan.
If I drop my dental plan in 2015 but decided to re-enroll in 2016, will I have to
satisfy a new waiting period?
Yes. If you drop your dental plan and resume coverage at a later date, any waiting
periods that were previously satisfied will have to be met again before major service and
orthodontia will be covered.
Does dental insurance pay orthodontia claims in a lump sum?
No, because orthodontic treatment occurs over an extended period of time, payments
are made in installments to the provider.
General Enrollment
How do I enroll in my 2015 benefits?
You may enroll online at mybenefits.hdsupply.com or call the Benefits Center at
866.509.4437.
When do I enroll in my 2015 benefits?
Annual enrollment for 2015 benefits will begin on October 27, 2014 at 9am and end on
November 9, 2014 at 11:59pm ET.
Why should I actively enroll in benefits if I don’t plan to make changes?
Even if you do not plan to make changes in your benefits you should still review your
elections and dependent information to ensure that everything is correct for 2015. Also,
if you do not actively enroll, any wellness credits, Health Savings Account (HSA) or
Flexible Spending Account (FSA) elections that you had in 2014, will not automatically
rollover to 2015.
What happens if I don’t enroll in benefits?
If you do not actively enroll, you may be automatically enrolled in a similar plan;
however it may not be the same plan you had last year, and it may cost more.
Additionally, you must actively enroll in a medical plan in order to be eligible for all
applicable wellness credits. Also, if you wish to participate in an HSA and/or an FSA,
you must actively elect to contribute to an account. Wellness credits and FSAs will not
rollover to the 2015 plan year.*
*Hawaii associates will automatically receive all applicable wellness credits.
If my spouse, domestic partner (DP), or child under the age of 26 is
terminated from his or her job, can I add them to my coverage mid-year?
Yes. A change in the employment status of your spouse/DP or eligible child is
considered a qualified status change. You must contact the myBenefits Center at
866.509.4437 within 30 days of his or her job status change.
Can I keep my current health care providers if I’m enrolling in HD Supply’s
medical benefits for the first time?
If you are new to HD Supply’s insurance plans in 2015, check with your doctor to verify
whether he or she is covered in your new network. If your doctor is out of network under
the new plan, and you are currently undergoing medical care for terminal illness or an
acute need, you may be able to keep your out-of-network doctor for a period of time so
that you can safely and effectively transition your care to an in-network doctor.
Examples of needing transition of care include, but are not limited to, pregnancy,
terminal illness or previously scheduled surgery. To ensure that your care is not
disrupted, please contact your 2014 medical carrier directly for guidance.
If I’ve already sent in verification during the dependent audit process, will I
have to do it again?
No, as long as you don’t add any new dependents to your medical, dental or vision at
annual enrollment or during the plan year, you won’t need to complete the audit process
again.
What do I have to do if I do not want any benefits?
If you aren’t enrolled in HD Supply’s health plans, you don’t have to do anything at
annual enrollment. If you currently have coverage through HD Supply but don’t want to
participate in 2015, you must actively waive any coverage that you wish to drop during
annual enrollment.
What is the last day I can make any changes to my benefits elections once I
review my benefit confirmation statement?
The last date to make any changes to 2015 elections is December 15, 2014. Once you’ve
completed your elections, you may view your confirmation online at
mybenefits.hdsupply.com.
It is critical that you check your confirmation statement and report any errors to the
Benefits Center at 866.509.4437 no later than December 15, 2014, After that date, your
elections will be locked in for the plan year and cannot be changed until annual
enrollment for 2016 unless you experience a qualified status change.
Can HD Supply associates who are married to each other or Domestic Partners
elect individual plans? If so, can children be split between the two plans?
You and your spouse/domestic partner may each enroll separately as associates, or one
of you may enroll as the associate and enroll the other as a spouse. If you have eligible
dependent children, only one of you may enroll them for coverage. Review the Summary
Plan Document on the Benefits Portal for further details and coverage restrictions.
Health Savings Account (HSA)
What is the difference between an FSA and an HSA?
Both HSAs and FSAs can be funded with pre-tax payroll deductions and used to pay for
health care expenses. However, HSA balances can roll over from year to year, while FSA
money is forfeited if it is not spent by the end of the year. And, if you leave HD Supply,
your HSA dollars are yours to keep. FSA dollars are forfeited unless you continue your
FSA under COBRA (Dependent Care FSAs are not eligible to be continued through
COBRA.) In addition, an FSA is 100% funded on January 1, whereas an HSA balance
will grow throughout the year based on your contributions.
Review your Annual Enrollment Guide for more information about HSAs and FSAs.
How does an HSA work?
First, only associates enrolled in a CDHP can enroll in an HSA. Once you’ve enrolled,
you will open an HSA through Bank of America. You may use your HSA to pay for
qualified medical/pharmacy, dental and vision expenses with tax-free dollars.
Will I have to pay to enroll in an HSA?
No! HD Supply will cover the enrollment and management fees. If you leave HD Supply,
you will be responsible for all account fees.
Will HD Supply offer seed money for our 2015 HSA?
Yes, all associates who are eligible for our HSA and have opened their account with
Bank of America will receive 25% of the total seed amount for their plan and coverage
level at the beginning of January. (You must actively enroll and elect to participate in
your HSA in order to receive seed money and matching funds.) To earn the maximum
company seed match, you must contribute at least that amount to your HSA. If you
choose to contribute your own tax-free funds to your HSA, for every dollar that you
contribute up to the seed maximum, HD Supply will match you dollar-for-dollar every
pay period until you reach the maximum matching amount. Please remember, you can
contribute to your HSA at any time in 2015 through payroll deductions into your Bank
of America account.
If I don’t contribute to my HSA, will I still get 25% of the seed money for my
plan and coverage level in January?
Yes. All HSA-elgible associates who have an active Bank of America HSA and have
actively enrolled in an HD Supply CDHP for 2015 will receive seed money.
I’m not making any changes to my medical plan. Do I have to actively enroll to
receive seed money?
Yes. In order to ensure that you are eligible to receive funding from HD Supply into your
HSA, you must actively enroll for 2015.
Will my 2014 annual HSA contribution amount rollover to 2015?
No. Contribution levels will reset to zero for 2015 so you must actively enter your
contribution amount for 2015. If you do not enter a contribution amount for 2015, you
will not receive matching funds; however, you may change your contribution level at any
time during the year which may qualify you for matching funds.
How soon can I start using my funds in my HSA?
Once you enroll in an HSA and your funds are available, you may begin using it.
Can I have an HSA account if I don’t take medical from HD Supply?
No, an associate must be enrolled in the HD Supply CDHP medical plan in order to be
eligible for an HSA.
I’m enrolling in a CDHP/HSA for the first time in 2015. Will I receive a debit
card for my HSA?
Yes, you will receive a Bank of America welcome kit in the mail which includes a debit
card.. Health Savings Account (HSA) will be clearly noted on the card with ‘Important
Benefits Information Enclosed’ printed on the envelope.
Will I receive a new HSA debit card in the mail for 2015?
No. You will continue to use your current HSA card. Only new HSA members will
receive a new card in the mail.
I’m already a Bank of America customer; can I use my checking account log in
information for my HSA?
No, you will have to create a separate username and password for your HSA.
Instructions will be provided in your welcome kit from Bank of America.
Can I change my HSA contribution amount during the year?
Yes, you may change your contribution amount throughout the year but you can’t go
over the contribution limit, $3,350 for individual coverage and $6,650 for all other
levels of coverage. Please Note: This feature is unique to the HSA. You may not change
your Limited Dental and Vision FSA contribution amount during the plan year unless
you experience a qualified status change.
Will I have access to my full HSA annual contribution amount at the
beginning of the year?
No, you will only have access to 25% of the seed maximum, which will be funded by HD
Supply shortly after the beginning of the year (January 9 for bi-weekly associates). If
you contribute to your HSA, your payroll contributions will be deposited after each pay
period (typically 1-2 business days after payday) along with HD Supply’s dollar-fordollar match (until you reach your maximum seed amount). Of course, you will have
immediate access to any funds left in your account from 2014.
What is the difference between the Cash and Investment Accounts within my
HSA?
The Cash Account is an interest-bearing, FDIC insured, savings account used to pay for
qualified medical expenses. The HSA Investment Account allows you to invest in a
broad
range of mutual funds. The Investment Account is not FDIC insured, is not bank
guaranteed, and may lose value.
Can I invest my HSA funds?
Yes. You can invest any dollar amount in excess of the $1,000 minimum balance
required to be held in your Cash Account.
What happens if my balance falls below the $1,000 required threshold?
If your balance falls below $1,000, you will not be able to purchase any further
investments until you replenish the Cash Account.
What if I have a major illness in the beginning of the year and I don’t have
enough money to cover it in my HSA?
You will have immediate access to 25% of the seed money maximum provided by HD
Supply as well as any funds that you have already contributed and matching funds
contributed via payroll.
In order to help narrow the financial gap between your medical bills and what’s in your
HSA, HD Supply provides a $5,000 Critical Illness policy to all associates on HD
Supply’s medical insurance. You may also purchase additional Critical Illness coverage
during annual enrollment to cover expenses related to major medical conditions.
There are also several money saving tools like Castlight, GoodRx and Surgery Plus that
can help you save on your health care expenses. Visit myhdscarecoordinators.com to
access these tools.
How do I pay for expenses with an HSA?
Associates should use their HSA debit card and keep all receipts in case you are audited
by the IRS
If I forget my card, can I get reimbursed from my HSA account?
Associates can be reimbursed by submitting a claim form that can be obtained through
Bank of America.
What is the maximum amount that I can contribute to my HSA in 2015?
The total amount that may be contributed to an HSA in 2014 is $3,350 for an individual
or $6,650 for all other coverage levels. These amounts include employer and associate
contributions. Associates aged 55 or older may contribute an additional $1,000
annually.
Can deposits be made to the HSA account outside of my paycheck?
Yes, You may make direct contributions to your HSA; however, these deposits will be
after-tax. Please contact Bank of America to learn how you can make a direct
contribution to your HSA.. You may be able to claim post-tax contributions as taxdeductible when you file your taxes. Contact your financial advisor for more
information.
Can I add a dollar amount over the IRS standard limit for the year?
No, you may only contribute up to the annual maximum. If you are age 55 or older, you
may contribute an additional $1,000 to your account.
If I don’t use all of the funds in my HSA by the end of the year, do I lose it like
I would with an FSA?
No! That’s one of the best things about HSAs. Think of it as a way to save for future
medical expenses – whatever you don’t use at the end of the year rolls over to the next
year.
What happens to the HSA funds if a significant amount builds up in the
account and I do not have any significant medical expenses?
The funds in an HSA account can only be used for medical purposes and once you reach
the age of 65 the funds can be used for any purchase at that time, but we do encourage
you to leave those funds should a significant medical situation arise.
What happens to my HSA if I leave HD Supply?
Once an associate leaves HD Supply, they will receive a new HSA debit card and
welcome kit. The balance remains in the same Bank of America account. Any fees
associated with the account, will be the responsibility of the severed associate. Contact
Bank of America if you have questions about account fees.
Can I get more than one HSA card for my family?
You will receive one card in your welcome packet but you may order an additional card
on the Bank of America portal or by calling the customer care center at 866.791.0250.
Can my spouse and I both have an HSA?
Yes. You and your spouse may each have an HSA but you cannot exceed the 2015
maximum household contribution limit of $6,650. Remember that any employer
contributions must be included in that maximum.
Can my HSA be used to pay for my medical premiums?
No, you can use it to pay for deductible and coinsurance but not premiums.
Can I submit HSA expenses for my adult child?
You can only submit expenses for qualified tax dependents.
Can I use the money for other dependents if I only cover myself on the plan?
Yes, you can use HSA dollars for all qualified tax dependents.
If I have to pay claims and I don’t have the money in my HSA, can I spend
ahead?
No, the money has to be in the account in order to use it.
If we don’t substantiate claims, will the cards get turned off until the claims
are substantiated?
HSA cards will not be turned off if not substantiated; however, you should keep your
receipts in case the IRS asks for documentation at a later time.
Is there a beneficiary designation for the HSA in the event of a death of an
associate?
Yes, you should choose a beneficiary when you set up your HSA. Once the account is
open, you will be able to go online and set up your account beneficiaries.
What happens to the HSA when a death occurs?
If your spouse is the designated beneficiary of your HSA, it will be treated as your
spouse’s HSA after your death.
If your spouse is not the designated beneficiary of your HSA, the account is no longer
deemed an HSA and the fair market value of the HSA becomes taxable to the beneficiary
in the year in which you die. If your estate is the beneficiary, the value is included on
your final income tax return.
Can we withdrawal the funds from the HSA before age 65? If so, is there a
penalty for early withdrawal?
Please review the IRS website for answers on distributions of funds from an HSA at
http://www.irs.gov/publications/p969/ar02.html
At the age of 65, how can I spend those funds if they are removed from the
HSA?
Please review the IRS website for answer on distributions of funds from an HSA at
http://www.irs.gov/publications/p969/ar02.html
Can we use HSA funds to pay for premiums for long-term care insurance or a
policy?
Please review the IRS website for answers on Insurance Premiums from an HSA at
http://www.irs.gov/publications/p969/ar02.html
If I have an HSA, a Limited Dental and Vision FSA and a Dependent Care FSA,
can I elect the maximum contribution on each account?
Yes. The IRS annual contribution maximum for a Dental and Vision FSA is $2,500; the
Dependent Care FSA maximum is $5,000 and the HSA limit it is $3,350 for associate
only and $6,650 for all other coverage levels.
Does my HSA have to be administered by Bank of America?
HD Supply can only select one bank to administer our HSA, (we have selected Bank of
America) therefore all funds will be deposited into your Bank of America account.
However, you are not limited to having a single HSA. You may open an independent
HSA at the bank of your choice but HD Supply will not be able to provide funding to an
account at another banking institution. If you choose to open another HSA, you may
transfer the money from your Bank of America account to the other account each time
the funding is provided.
I would rather not use my Social Security number as an identifier to I register
on Bank of America’s website. Can I use my employee ID?
Yes, you can use either your SSN or your employee ID. However, the Bank of America
system will only be able to identify you if you include a total of ten (10) digits in your
employee ID so you must include enough leading zeros before your ID number so that
it’s shown as a 10 digit number. For example: If your employee ID is 12345, you must
enter five zeros before your ID so you have a total of 10 digits. Using ID number 12345
as an example, you would enter 0000012345 as your ID number. If you have any trouble
registering online, please contact Bank of America Customer Care at 866.791.0250.
Pharmacy
Will I get a new prescription card in the mail?
No. You should continue to use your current card. If you make a plan change or are new
to the plan, you will receive a new card.
Do I have a deductible for my pharmacy expenses?
The pharmacy and medical deductibles are combined so every eligible cent that you
spend toward medical and pharmacy will go toward reaching a single deductible.
Do all of my pharmacy costs count towards the deductible and out of pocket
maximum
All costs will count towards the deductible and out of pocket maximum unless there is a
brand penalty applied. The penalty is applied when the doctor prescribes a generic drug
and the associate elects to fill the brand equivalent. The associate will be billed the
difference between the cost of the generic drug and the brand drug, and that difference
will not be applied towards the deductible or out of pocket maximum.
If I have pharmacy coverage with CVS Caremark, can I only go to CVS
pharmacies?
No. CVS Caremark’s pharmacy network includes all of the major pharmacies like
Walgreens, Rite Aid, Target, Walmart and many more. Use the Pharmacy Locator on the
Understand My Plan & Benefits tab at Caremark.com to find in-network pharmacies
near you.
Where can I find a list of CVS Caremark’s covered medications (formulary)?
Go to Caremark.com and click on the Drug List link on the Understand My Plan &
Benefits tab.
Does HD Supply have any money saving tools that can help me with my
pharmacy expenses?
Yes! Visit myhdscarecoordinators.com to view pricing tools from Castlight, CVS
Caremark and GoodRx. Castlight and CVS Caremark will price compare your
medication at several pharmacies in your area and can also give you recommendations
for drugs that perform the same function as brand name drugs at a lower cost.
GoodRx is another tool that can help you save money on your prescriptions. GoodRx is
not insurance but is instead a pharmacy discount resource. GoodRx provides
manufacturer coupons that can help save you money on a variety of medications.
Anthem members who purchase medication using discounts from GoodRx may apply
the out-of-pocket expense to your Anthem plan deductible. However, this only applies to
medications that are covered under our CVS Caremark pharmacy plan.
Whole Life Insurance
Why should I purchase Whole Life insurance?
Whole Life insurance is designed to provide a base of life insurance coverage for your
lifetime. It offers life insurance protection, cash accumulation and cash value loan
privileges, all in one policy.
How much Whole Life coverage do people generally buy?
The average whole life policy is written for $40,000. Large amounts of Whole Life can
be very costly. If you are considering increasing your life insurance coverage, you may
want to apply for additional Term Life coverage because it’s generally less expensive for
larger amounts, depending on your age.
I already have Life Insurance through HD supply, should I get Whole Life
instead?
You shouldn’t think of Whole Life as a replacement for the basic and voluntary Term
Life amounts that you may already have through HD Supply. Term Life is an important
benefit during your working years because it’s generally a much larger amount than you
will carry in a Whole Life plan. Term Life is designed to take care of major expenses like
mortgages, car payments etc. However, Term Life will decrease in value at age 65 and
will also become more expensive as you age. This is why you may want to lock in your
coverage amount and rates with a Whole Life plan that can help cover smaller expenses
later in life.
Can I carry Whole Life insurance with me if I leave HD supply?
Yes, coverage is portable, which means you may take the coverage with you if you leave
HD Supply or retire.
Can I apply for Whole Life insurance without answering health questions?
During annual enrollment, guaranteed issue coverage is available to actively working
employees, ages 15 through 65 years. Your dependents will have to satisfy a few short
health questions to obtain coverage.