WELCOME TO
BUSINESS PLANS
FROM THE
BIGGEST, FASTEST
AND MOST ADVANCED
NETWORK IN THE UK.
Super-coverage and superfast
internet on the go, with the UK’s
first mobile 4G network.
4GEE MEANS
A COMPLETE
PACKAGE
Better speed and coverage, plus a great range of benefits in your plan.
BIGGEST
GET 4GEE FOR LESS
We’ve built the UK’s biggest 3G network. While our 4G network already
covers over half the population and is growing fast – we’ll have 70%
coverage by the end of 2013 and 98% by the end of 2014. And with more
masts than any other network, we’re making sure we stay miles ahead of
the competition.
If you want 4GEE but don’t need all the minutes and texts, we also offer
1GB of data with 500 minutes and texts for only £23 a month.
FASTEST
In all 16 cities they’ve tested in the UK, independent network benchmarkers,
RootMetrics, have said EE has the fastest overall network for mobile internet
performance. And now we’re starting to roll out double speed 4GEE, making
superfast even faster.
COMBINE AND
SAVE
If you get 4GEE and Fibre Broadband together from us, you’ll get your
broadband for £4.17 less every month. So you’ll save £100.08 over
your 24-month phone contract.
EVERyTHING yOUR
BUSINESS NEEDS
On top of everything you get in your plan, we also offer our business
customers a dedicated 24 hour faulty phone replacement (excludes
iPhone), UK-based Customer Service team, unlimited BT WiFi, inclusive
voicemail and conference calling using your existing allowance of minutes.
BEST FOR BUSINESS
We’ve won the Mobile Industry Award for Best Business Network 2013.
And according to RootMetrics®, we’ve got the fastest download and
upload speeds around. So we’re perfectly placed to meet the needs
of your business.
Fastest awarded by RootMetrics®
for mobile internet performance.
BUSINESS BACK-UP
Get a replacement business phone within 24 hours with all your contacts,
photos and videos intact. Clone Phone Fully Loaded only from EE.
PLANS FOR SMALL
BUSINESSES FROM THE
BIGGEST, FASTEST
AND MOST ADVANCED
NETWORK IN THE UK.
We have new great value 4GEE plans for
small business that are packed full of extras.
SHARE yOUR PLAN AND
SAVE yOUR BUSINESS
A PACKET.
Whether your business has two phones or twenty, you can share your plan and
get calls to other countries on selected plans, plus all the minutes, texts and UK
data your business needs. Now all on one great value 4GEE plan.
HOW MANy DEVICES DO
yOU NEED?
Up to two devices
Share one of our 4GEE plans for business from £33. They come with unlimited minutes and
texts plus loads of data. Also, £38+ plans come with double speed 4GEE as standard.
Two or more
Talk to us about a larger plan for sharing. We’ll help you choose the right one for your
business – with international calls to Europe, Canada and USA on selected plans. What’s
more, all our larger plans for sharing come with double speed 4GEE.
EXTRA PLANS
EXTRA CHOICE
Great value? Extra speed? Calls to other countries? Online security tools?
All businesses need slightly different things. That’s why we’ve introduced
a whole new set of 4GEE Extra plans to go with our standard ones. So whatever
your business needs, you’ll find a 4GEE plan that fits the bill.
NOW WITH GREAT
BUSINESS SOFTWARE
We’re teaming up with some of the best software companies around to give you
a brilliant range of security, web conferencing, file sharing and storage tools,
included as part of your 4GEE plan.
WITH ALL 4GEE PLANS
McAfee multi device security – 12 months free!
Protect up to five different devices, including Android and BlackBerry®
phones and tablets.
WITH A 4GEE PLAN FOR SHARING
Box for File Sharing – 6 months free!
Share 100GB of secure online storage with up to ten users, and share files
with your colleagues and customers.
GoToMeeting – 45 days free!
Save time and money with GoTo Meeting web conferencing. Run meetings
and work with your team wherever they are.
PLANS THAT MEAN BUSINESS
Our Superfast 4GEE plans let you do things on the go you’d normally do only in the office. Send big emails, download large documents, video conference and
stream HD videos. Plus we’ve introduced a whole new set of 4GEE Extra plans which give you double speed 4GEE with loads of data and unlimited minutes and
texts. So whatever your business needs, you’ll find a plan that fits the bill.
4GEE PHONE PLANS
All businesses need slightly different things. We get that. It’s why we’ve introduced a whole new set of 4GEE Extra plans to go with our standard ones.
So whatever your business needs, you’ll find a 4GEE plan that fits the bill.
4GEE 24-month plans
Double speed 4GEE Extra 24-month plans
£23
£28
£33
£38
£41
£46
£51
£61
Data
1GB
1GB
2GB
4GB
6GB
12GB
20GB
36GB
Minutes
500
1000
Unlimited
Texts
500
1000
Unlimited
International Minutes
180 Minutes to call Europe, USA and Canada
STAy IN CONTROL WITH
DATA ADD-ONS
4GEE SIM ONLy PLANS
These SIM only plans for business all come with unlimited minutes and texts.
And with our new 24-month SIM only plan we’ll give you six months free, saving £105.
12-month SIM-only plans
24-month* SIM-only plan
1GB
4GB
8GB
16GB
32GB
£22.50
£27.50
£32.50
£37.50
£47.50
4GB Double speed 4GEE
£17.50
O FF
ER
Reminders will let you know if your data’s
running low and if it happens to run out.
Then you can simply buy a data add-on:
500MB
2GB
4GB
£5.00
£12.50
£16.50
*It’s every fourth month free
NOW WITH GREAT BUSINESS SOFTWARE
We’re teaming up with some of the best software companies around to give
you a brilliant range of security, web conferencing, file sharing and storage
tools, included as part of your 4GEE plan.
With a 4GEE plan for one user you’ll get:
McAfee multi device security – 12 months free: Protect up to five different
devices, including Android and BlackBerry phones and tablets and PCs. So
now you can stay secure no matter where you are or what device you’re using.
And with it’s simple online portal it’s a breeze to manage too.
With a 4GEE plan for sharing you’ll get:
Box for File Sharing – 6 months free: Share 100GB of secure online storage
with up to ten users, and share files with your colleagues and customers.
And with superfast data from 4GEE it’s easy to upload and download large
files on the move at the touch of a button, so you’ll always have that important
presentation close at hand.
GoToMeeting – 45 days free: Save time and money and use GoTo Meeting web
conferencing. Run meetings, host training - work with your team wherever they
are and save travelling time and money. And with the UK’s biggest and fastest
network your meetings will be smooth and buffer-free.
PLANS FOR SHARING
UP TO 2 DEVICES
You can now add an extra SIM or Mobile WiFi device to your 4GEE plan at any time, and the data is shared between both devices.
STEP
1
CHOOSE PLAN
4GEE
Data
STEP
Choose a 24 month superfast 4GEE phone plan from £33,
including unlimited minutes and texts. Just pick your data:
2
ADD DEVICE
You can add the extra person or device to your plan at
any time, and the data is shared between both devices:
SIM ONLy NEW DEVICE
Double speed 4GEE Extra
£33
£38
£41
£46
£51
£61
2GB
4GB
6GB
12GB
20GB
36GB
International
Minutes
Phone
Tablet/Laptop
Mobile WiFi
Price
(per month)
£10
£4
£9
Contract
length
12-months
24-months
24-months
180 Minutes to call Europe,
USA and Canada*
(*Only apply to main handset and can’t be shared)
2-49 USERS
Share your data, minutes and texts with multiple users across your account to make best use of your allowance.
All business sharer plans include unlimited colleague and landline calls plus unlimited WiFi.
STEP
1
STEP
2
CHOOSE A PLAN AND USERS
Available Add-ons
£15 per user
Unlimited Landline and
Colleague calls
£30 per user
Unlimited UK calls
and texts
3
No international minutes included
1GB individual data
180 international minutes
(individual) to call Europe, USA &
Canada
Individual and shared
data allowances
Individual & shared
IDD allowances
Individual Roaming Add-Ons
CHOOSE SHARED DATA
Data
STEP
No individual data
£32
£64
£128
£192
£256
£384
£512
4GB
8GB
16GB
24GB
32GB
48GB
64GB
CHOOSE SHARED MINUTES AND TEXTS
For use in the UK and to call and text Europe, USA and Canada.
Minutes/Text
£10
£20
£30
£40
£60
£100
£140
£200
500
1000
1500
2000
3000
5000
7000
10000
If taking the £30 plan and require international minutes and texts to share, simply add a minute and text bundle.
DO MORE ON THE GO
SUPERFAST
Superfast 4GEE Mobile Broadband makes working on the move faster and
easier, on all your devices. Get superfast 4GEE on laptops or tablets, and share
Mobile WiFi with colleagues. All plans include the use of BT WiFi, the UK’s
largest WiFi network.
4GEE DONGLE/MOBILE WIFI
24-month plans
1GB
3GB
5GB
Double
speed
8GB
Double
speed
20GB
Double
speed
50GB
Double
speed
£10.83
£13.33
£17.49
£21.66
£30.00
£41.67
4GEE DONGLE/MOBILE WIFI 30-DAy PLAN
3GB
5GB
Double
speed
8GB
Double
speed
£13.33
£17.49
£21.66
FIBRE BROADBAND
SUPERCHARGED
FOR BUSINESS
Typically ten times faster than standard broadband, Fibre Broadband with EE
gives you a superfast connection up to 76Mb plus unlimited data. So you can
download even the most mammoth presentation in seconds. We also offer
great value standard broadband too if you’re not in a Fibre Broadband area.
Broadband 24-months
Up to 16Mb/s
£12*
TABLETS 24-MONTH PLAN
3GB
5GB
Double
speed
8GB
Double
speed
£21.66
£25.83
£29.99
SIM ONLy 30-DAy PLAN
3GB
5GB
Double
speed
8GB
Double
speed
£13.33
£17.49
£21.66
Fibre Broadband 24-months
Save £4.17 a month on a 4GEE mobile price plan
Up to 38Mb/s
£17**
Up to 76Mb/s
£21.50**
* £12 monthly fee applies to customers on the EE network. Off-network fee: £20 per month.
Prices may go up during your plan. **£4.17 discount already applied. Broadband up to 16 Mb/s and
Fibre Broadband up to 38Mb/s is exclusive to Orange and EE customers. Fibre Broadband up to
76Mb/s is exclusive to EE mobile customers. Only available to existing or new small business mobile
talkplan customers. Terms and conditions apply.
MAKE SURE EVERyTHING
IS BACKED UP WITH
CLONE PHONE.
If your phone gets lost, stolen, damaged or becomes faulty, Clone Phone will help you get
back in business in no time. For a start you can search for your phone with Find-My-Phone or,
if you have an Android device, lock and wipe it remotely. If you have Clone Phone Fully Loaded
you can call us to get a replacement within 24 hours, or if your claim is accepted by 11am
we’ll get it to you the same day.
Clone Phone also backs up your contacts, photos and videos securely. So you can then just
use the Clone Phone app to download everything backed up.
CLONE PHONE
CHOOSE yOUR TIER
CLONE PHONE FULLy LOADED
FULLy
LOADED
LOADED
If your phone is lost, stolen, damaged or becomes faulty, we’ll get you a new phone within 24 hours.**
Then simply use the Clone Phone app to reload all your backed up videos, pictures and contacts.
Find-My-Phone tracks your lost phone using GPS and lets you lock it remotely so no one else can use it.*
CLONE PHONE LOADED
Once you’ve sorted out a replacement for your lost phone, reload your backed up videos, pictures
and contacts with the Clone Phone app. You also get Find-My-Phone to track and lock your lost phone.
CLONE PHONE LITE
LITE
Once you’ve sorted out a replacement for your lost phone, reload up to 500MB of your videos,
pictures and contacts with the Clone Phone app. All EE Small Business customers get
Clone Phone Lite on us. Our treat.
*Not available on iPhone. * *24-hour replacement if the claim is accepted before 7.30pm and geographic restrictions apply. This excludes Bank Holidays and exceptional circumstances.
POCKET LANDLINE.
ALL THE BENEFITS
OF A LANDLINE, JUST
WITHOUT THE LANDLINE.
For small businesses, a landline number gives customers reassurance
and makes it clear that you’re ‘established’. With Pocket Landline you
get a local ‘landline’ number that rings straight through to your mobile.
This can also make you more productive, as you can answer office
calls on the move.
POCKET LANDLINE OPTIONS
Description
Pocket Landline
One-to-One
Allows one UK Pocket Landline number to be routed to your existing EE business UK mobile – great if you’re a sole trader.
Pocket Landline
Many-to-One
Choose more than one UK Pocket Landline number, all routed to a single EE business UK mobile –
perfect for promoting separate aspects of your business or widening your geographical customer base.
Pocket Landline
One-to-Many
(up to ﬁve mobiles)
Ideal for larger businesses who want to manage inbound calls across a team – one UK Pocket Landline
can be routed to up to five EE business UK mobiles.
Pocket Landline
One-to-Many
(up to ten mobiles)
Ideal for larger businesses who want to manage inbound calls across a team – one UK Pocket Landline
can be routed to up to ten EE business UK mobiles.
Pocket Ofﬁce
5GB Mobile Broadband Bundle and Pocket Landline One-to-One.
POCKET LANDLINE PLANS
Pocket Landline
One-to-One
Pocket Landline
Many-to-One
Pocket Landline
One-to-Many
Pocket Ofﬁce
Up to ﬁve mobiles
Contract length
12-month
12-month
Per month
£10
£10
Up to ten mobiles
12-month
£15 per line
24-months
£25 per line
£25
CORPORATE BUSINESS
PLANS. FROM THE
BIGGEST, FASTEST
and most advanced
network in the UK.
Super-coverage and superfast internet on
the go for larger corporations, with the UK’s
first mobile 4G network.
UNLIMITED VOICE PLANS
Ofﬁce speeds. Just without the ofﬁce.
Our 4GEE plans will make running your business on the go quicker, easier and less stressful than ever before.
Sending big emails, downloading large documents and video calling become unbelievably quick. And you can
do things you could never do before, like video conferencing or streaming HD videos on location.
4GEE
3G
UNLIMITED VOICE PLANS
These 24 month superfast 4GEE plans come with unlimited minutes and texts.
Just pick your data:
2GB
4GB
8GB
16GB
32GB
£34.50
£38
£42.50
£52.50
£62.50
UNLIMITED VOICE PLANS
These 24 month 3G plans come with unlimited minutes and texts.
Just pick your data:
1GB
4GB
8GB
£30.50
£35
£39.50
All business prices exclude VAT.
CORPORATE PHONE PLAN BENEFITS
• Unlimited minutes and texts to standard UK landlines and all UK mobiles
• Includes warranty
• Range of generous data allowances available
• Business class end-to-end service with ongoing, UK-based Business Support
• Includes access to public WiFi provided by BT WiFi at no extra cost
• Bill management software plus web self-serve software giving you control
• VoIP and tethering are included – data comes from allowance
of your account
CORPORATE SHARER PLANS –
FOUR STEPS TO SAVING ON yOUR TARIFF.
Make the best use of your allowance with Sharer plans by sharing data, minutes and texts with multiple users on your plan.
All Sharer plans include unlimited colleague-colleague and landline calls.
STEP
1
STEP
2
STEP
3
PICK yOUR MINUTE BUNDLE
Choose the total number of monthly minutes to share between all subscribers.
2,500
5,500
10,000
15,000
20,000
31,000
43,000
65,000
101,000
300,000
£80
£175
£310
£465
£615
£950
£1,350
£1,950
£3,000
£8,395
PICK yOUR SHARER OPTION
Choose the type of sharing plan you want.
Corporate share
Corporate enhanced share
£14
Unlimited calls between sharers
£19
Unlimited calls and texts to anyone on EE, Orange and T-Mobile networks
CHOOSE THE DATA ALLOWANCE FOR EACH USER
4GEE monthly data
3G monthly data
2GB
4GB
8GB
16GB
32GB
250MB*
1GB
4GB
8GB
£12
£15.50
£20
£30
£40
£5
£8
£12.50
£17
OR CHOOSE yOUR SHARED DATA
You can now choose a pot of data for your employees to share. Users can access the data via 3G or via 4GEE on a 4G-ready
device for an additional £3 per user
20GB
40GB
60GB
80GB
100GB
200GB
£160
£320
£480
£640
£800
£1,600
You can also give any user an individual 4GEE allowance with a 4GEE booster. This means you can cater for a mixed bag
of 3G and 4GEE users, without having to pay 4GEE prices for everyone.
2GB
4GB
8GB
16GB
32GB
£12
£15.50
£20
£30
£40
Minimum connection period: 24 months *All allowances except 250MB feature inclusive WiFi. Data used outside the inclusive allowance is charged at 2.5p/MB. For users with allowances of 1GB,
4GB and 8GB, spending is capped at £50 a month. Allowances of £16GB and 32GB capped at £200 a month. No financial cap is applied to shared data, or to 250MB individual user allowance.
STEP
4
CHOOSE yOUR OPTIONAL EXTRAS
Add texts, photo messages, international calls and more.
250 texts
500 texts
Unlimited text
bundle (single
subscriber)
1,000 texts (shared)
2,000 texts (shared)
30-day plan:
£3
£4.80
£7.50
£9.60
£16
24-month plan:
£2.50
£4
£6.50
£8
-
5,000 texts (shared)
15 photo messages
50 photo messages
100 photo messages
£55 of IDD
minutes for 50
(single subscriber)*
30-day plan:
£48
£2.55
£4.17
£6.25
-
24-month plan:
£40
-
-
-
£50
£110 of IDD minutes
for £100
(shared)*
£1,150 of IDD
minutes
for £1,000 (shared)*
International calling
100 IDD mins
per sharer
International calling
400 shared
IDD mins
International calling
900 shared
IDD mins
30-day plan:
-
-
£6.50
£25
£50
24-month plan:
£100
£1,000
-
-
-
*On all shared cash bundles any unused allowance will be rolled over for one month only.
CORPORATE SHARER
PLAN BENEFITS
• Unlimited calls between sharers on mobile originated calls
• Free Answer Phone
• Unlimited calls to UK landlines (starting 01, 02 and 03, excluding
• No minimum call charge
Jersey, Guernsey and Isle of Man)
• Unlimited calls and texts to EE, Orange and T-Mobile
(enhanced sharers only)
• VoIP and tethering are included – data comes from allowance
• Discounted IDD rates to 28 destinations
• 24 hr faulty handset replacement service
INTERNATIONAL
SHARER PLANS –
CONTROLLING
ROAMING CHARGES.
Keep a tight rein on roaming charges for you and your team.
When you’re abroad simply add to your plan with our
roaming add-ons.
CALLING WHILE ABROAD
30-DAy
PLANS
12MONTH
PLANS
24MONTH
PLANS
Europe traveller
voice plan
10% off standard rates
30 EU roaming minutes
(single subscriber)
£7
£6.38
£6.50
Europe traveller
voice plan
Business world traveller
voice plan
£4
£5
£55 of roaming
minutes for £50
(single subscriber)*
£110 of roaming
minutes for £100
(shared)*
£1,150 of roaming
minutes for £100
(shared)*
£50
£100
£1,000
120 EU roaming minutes 250 EU roaming minutes
(shared)
(shared)
£25
*On all shared cash bundles any unused allowance will be rolled over for one month only.
USING DATA WHILE ABROAD
30-DAy
PLANS
24MONTH
PLANS
75MB of EU data
30 day bundle
250MB of EU data
30 day bundle
75MB of Worldwide
data 30 day bundle
250MB of Worldwide
data 30 day bundle
£15
£45
£40
£125
75MB
of EU data
contracted bundle
250MB
of EU data
contracted bundle
75MB
of Worldwide data
contracted bundle
250MB
of Worldwide data
contracted bundle
£12
£35
£30
£100
£55 of roaming
£110
data for £50 (single of roaming data for
subscriber)*
£100 (shared)*
£50
£100
£1,250
of roaming data for
£1,000 (shared)*
£1,000
*On all shared cash bundles any unused allowance will be rolled over for one month only.
£50
BLACKBERRy
SERVICES
BLACKBERRy ENTERPRISE
SERVER – STANDARD
®
Choose from our range of 24 month BlackBerry Standard packages
to fit your business budget and usage.
BENEFITS OF BLACKBERRy
• BlackBerry from EE allows your staff to be more effective wherever
BES STANDARD
BES Standard
they are by providing access to email, calendar, company contacts
and internet on the go.
BES 750MB with WiFi
£15
• This enables them to plan their days better, react to the latest
developments and work more productively whether they’re in
the office or on the move.
BLACKBERRy ENTERPRISE
SERVER – EXPRESS
Choose from our range of 24 month BlackBerry Express packages
to fit your business budget and usage.
BES EXPRESS
BES Express Light
BES Express Standard
BES & BES Express 500MB
£5
BES & BES Express 750MB
with WiFi
£7.50
BES EXPRESS INTENSIVE
BES Express Intensive BES Express Intensive BES Express Intensive
1GB
3GB
10GB
BES Express 1GB,
unlimited roaming
APN data, 750MB UK
WiFi
£25
BES Express 3GB,
unlimited roaming
APN data, 750MB UK
WiFi
£30
BES Express 10GB,
unlimited roaming
APN data, 750MB UK
WiFi
£35
BES STANDARD INTENSIVE
BES Standard
Intensive 1GB
BES Standard
Intensive 3GB
BES Standard
Intensive 10GB
BES 1GB UK
& unlimited WiFi
£29
BES 3GB UK & unlimited
WiFi
£34
BES 10GB UK &
unlimited WiFi
£39
BLACKBERRy
INTERNATIONAL ROAMING
BlackBerry roaming packages with a choice of all-APN and
BlackBerry-only data.
BlackBerry World
BlackBerry Roaming
BlackBerry 20MB worldwide
roaming (all APNs)
£20
BlackBerry World unlimited
worldwide roaming, BlackBerry
APN traffic only
£18
BLACKBERRy
TECHNICAL SUPPORT
®
24 month dedicated technical support for BES and BlackBerry devices.
Technical support
£2.50
BENEFITS OF BLACKBERRy
ENTERPRISE SERVICE 10.1
BES 10.1 STANDARD COMPLETE ON EE
EE is the first UK mobile network to launch BlackBerry Enterprise Service
10.1 (BES 10.1), building on the 13 years of BlackBerry experience in business
mobile solutions.
• BES 10.1 provides a single, intuitive management console covering all devices,
users, groups, applications and services – for BlackBerry, iPhone and Android
• BES 10.1 provides peace of mind with full end-to-end security for BlackBerry
BES 10.1 Standard Complete bundles, include roaming.
Choose your monthly 4GEE data allowance.
MONTHLy COST ON 4GEE
2GB
4GB
8GB
£31
£34
£39
devices using Triple-DES two-factor encryption over the BlackBerry secure
infrastructure
• BlackBerry Balance keeps work and personal data separate and secure on
BlackBerry 10.1 devices including the new Z10 and Q10
• Includes BlackBerry World for Work, a fully integrated application
storefront for corporate customers
BLACKBERRy DEVICE SERVICES REGULATED
Extended security and IT control
£5
• BES 10.1 can run side by side with an existing BES server, allowing
customers to manage the transition from BES to BES 10.1 at their own pace
• Includes Secure Workspace for iOS and Android: With Secure Workspace,
BlackBerry end to end security is brought to Apple iOS and Google Android
devices. Allows customers to securely containerise corporate applications
on iOS and Android devices.
• BES 10.1: Optional, Regulated for BB10 devices delivers extended IT policy
for total work place control
BES 10.1 STANDARD ON EE
BES 10.1 Standard bundles. Choose your monthly 3G or 4GEE data allowance.
MONTHLy COST ON 4GEE
2GB
4GB
8GB
£16
£19
£24
MONTHLy COST ON 3G
1GB
4GB
8GB
£13
£16
£21
T&CS
All bundles include BlackBerry Device Service, Universal Device Service, technical support, licences and server software, tethering and BT WiFi. Standard bundle includes financial cap of £50 per user, and no roaming allowance.
Standard Complete includes financial cap of £200 per user, and roaming allowance of 75MB. Minimum connection period: all bundles are as per existing or new contract terms; otherwise they have a 12 month minimum term. ©2013
BlackBerry. All rights reserved. BlackBerry® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. All other trademarks
are the property of their respective owners.
Additional Info
• UK data is charged at £0.025p per MB and roaming data is charged at £0.20 per MB Zones 1-2 and £1.00 Zones 3-7
• Data roaming on Standard Complete Bundles is subject to FUP, please see EE Business Price Guide online
Mobile
Broadband –
Corporate
With a choice of superfast 4GEE or 3G data plans and allowances of up
to 128GB per month, corporate Mobile Broadband customers can get all
the data they need. All plans include the use of BT WiFi*, the UK’s largest
WiFi network.
4GEE monthly data plans
Available on 24 month and 30 day plans
2GB
4GB
8GB
16GB
32GB
64GB
128GB
£12
£15.50
£20
£30
£40
£80
£160
Typically ten times faster than standard broadband, fibre broadband
gives you a superfast connection up to 80Mb plus unlimited data. So you
can download even the most mammoth presentation in seconds, work
collaboratively on
large documents, share updates via HD video and improve your access to
cloud based applications like SalesForce and SharePoint.
Benefits with Fibre Broadband
• Same UK-based Customer Service team for broadband and mobile
• 24/7 – 365 technical support
3G monthly data plans
• Single bill with mobile
1GB
4GB
8GB
£8
£12.50
£17
Out of bundle rate in UK: for plans up to 8GB per month, 2.5p per MB (financial cap £50);
for plans with allowances 16GB or higher, cost per MB is 1p (financial cap £200).
*Subject to BT WiFi fair use policy, currently 3GB per month.
FIBRE PLUS 4GEE
SUPERCHARGED
BUSINESS
BROADBAND
right Box wireless router with the latest ‘N’ technology and up to five times
•B
faster than a standard router (300Mb/s)
All EE’s broadband plans come with unlimited data.
Just pick your speed:
24-month FIBRE BROADBAND PLANS
Save £60 per year on a 4GEE mobile price plan*
Up to 38Mb/s
Up to 76Mb/s
£25
£30
24-month BROADBAND PLANS
Up to 8Mb/s (off-net)
Up to 14Mb/s
£20
£12
Prices exclude VAT.
*BT-compatible landline required, cost starts from £16.20 a month. A connection charge of £100 applies to corporate Fibre Broadband plans. Save £60: if customers also take out a Fibre Broadband plan from EE, they will get
a £5 discount on their phone bill. The discount is off the monthly plan charge only and not on any calls or out of allowance charges. £60 annual saving is based on £5 monthly discount on a 24 month 4GEE phone plan.
If customers cancel their superfast Fibre Broadband, they will lose the discount on their EE phone bill. This offer is discretionary and can be removed at any time.
GENERAL
OFFERS: Products, services and offers promoted are for new small business registered or large business customers You may lose any offer if you move, renew
or upgrade your price plan. All services are in the UK unless otherwise stated and are subject to coverage. Services, including unlimited services, are not for
unlawful or nuisance use. A deposit may apply and you’ll need to pass a credit check. Business customers must also supply proof of business registration.
VAT: Unless we tell you otherwise, all prices shown exclude VAT at the prevailing rate at the time of going to press.
ALL PRICE PLAN CHARGES: Unless otherwise stated a minimum call charge applies. See the ‘Price Guide’ for your plan. Check the Help and Support section of
the EE website for details of all charges.
ALL PAY MONTHLY PLANS: You’ll have to register as a business and pass our standard checks. You’ll also have to promise to stay with us for 30 days, 12, or
24 months. If you choose a SIM only plan, you’ll need a compatible mobile which may mean your phone needs unlocking. Your previous network provider may
charge you to do this.
MINUTES & TEXTS: Unless otherwise stated, all minutes and texts included in your price plan are from the UK to customers of UK mobile numbers or landlines
starting 01, 02 & 03 (excluding Jersey, Guernsey & Isle of Man).
DOUBLE SPEED 4GEE: Available in selected 4G areas only. See if you can get double 4G speeds at ee.co.uk/coverage. Double speeds based on EE test data 2013
(average speeds doubled from 12-15Mbps to 24-30Mbps) and doubling 4G network capacity from 2 x 10MHz to 2 x 20MHz. Speeds referred to are download
speeds. 4G speeds depend on location and number of users. Minimum device requirements apply. Up to 60Mbs: based on EE test data, 2013. Double speed 4GEE
is available on Sharer plans and corporate customers. If you’re a small business customer check your plan details to see if double speed 4GEE is included.
BUSINESS PAY MONTHLY PLANS (SMALL BUSINESS)
EE 4GEE PHONE PLANS: Your monthly payment is for using mobile internet on your phone (including your WiFi allowance) for checking voicemail and bundled
minutes and texts to UK numbers (described above). Unlimited usage is for normal person to person use in the UK and assumes each user doesn’t call or text
more than 300 different numbers in a month. If you do, then we will ask you to stop and may then subsequently disconnect the relevant SIM card if you don’t.
Data is for UK use only. A minimum call charge of 60 seconds applies to all calls that are not included in your bundled minutes. Calls and texts to numbers
starting 08, 070, 09 and 118 are not included in your bundled minutes. Calls to 08 number cost up to 40p/min, calls to 070 numbers cost up to £1/min and 09
numbers cost up to £3/min. For further information see ee.co.uk/businessterms
ORANGE BUSINESS SOLO and SIM ONLY: Included minutes are for calls and texts to UK mobiles (excluding call-forwarding services) and to landlines starting
01, 02, or 03. Voicemail is inclusive with all plans. Inclusive data is for 2G and 3G services in the UK and does not provide access to EE’s 4G network. Once you
have used your inclusive allowances, calls to other Orange mobiles, texts, and calls to landlines will be charged at 10p/min, calls to mobiles on other networks
(including EE and T-Mobile) 30p/min and data at £5 for an additional 250MB up to a maximum of 2000MB and thereafter a flat fee of £20 will apply to all further
out of bundle data usage until your next bill date.
FAULTY REPLACEMENT SERVICE: Available on business plans that include a device from EE or Orange for 24 months from the date of purchase, and 6 months
from purchase for batteries. Excludes Apple devices that are covered by the manufacturer’s warranty.
EE POCKET LANDLINE: Available to EE and Orange business pay monthly customers. You’ll have to promise to keep this service for 12 months from the date you
activate it. You can have up to 10 landline numbers for each mobile connection. Each number will be charged separately. Calls received will be charged at your
standard rate. Not all existing landline numbers can be ported to the service and requests are subject to verification.
T-MOBILE MINUTES and TEXTS – ALL PLANS: Calls to 08 numbers cost up to 40.9p/min, 070 numbers cost up to 76.6p/min. See t-mobile.co.uk/helpadvice or
our brochures for more information. Unless otherwise stated, monthly payments are for minutes and texts from the UK to UK mobiles (excluding some MVNO
number ranges starting 07) and landlines starting 01/02/03 (excluding Jersey, Guernsey, and the Isle of Man). A 60 second minimum charge applies to all calls
not included in your allowance. Any unlimited allowances are for normal person-to-person use only. Unlimited data allowances do not allow using your phone as
a modem, or making internet phone calls. You can only use your SIM card in a mobile phone. If you don’t have unlimited data, you will be charged 50p for each
MB you use outside your allowance, up to a total of £1 each day (midnight to midnight).
T-MOBILE BUSINESS SIM ONLY: 30 day or 12 month minimum term. You can have up to 50 plans in total on your account. You’ll keep your 25% discount for as
long as you remain on your plan. If you cancel or move to a different plan, you’ll lose the discount.
LARGE BUSINESS CUSTOMERS (50 employees or more)
Core Business Plan: Minimum Connection Period: as stated in your Agreement with EE. Leaders under this Service Plan can add up to 1500 sharers per account
subject to payment of a monthly sharer fee per sharer. No minimum call charge applies. Core Business Plan minute bundles can only be attached to this Service
Plan. Each minute bundle may be added to an account up to 10 times but cannot be removed or changed during the Minimum Connection Period. Migrations to
a different Service Plan or different Service Plan level, re-signs or upgrades are not permitted during the Minimum Connection Period. Includes 3000 minutes
per User per month of calls between all sharers unless Service Plan with no calls between users is chosen. The ‘calls to EE & Orange mobiles’ and ‘calls to UK
landlines’ options each include 3000 minutes per User per month of relevant call types. Where the Data only option is selected, voice will be barred. Choice of
voice benefit cannot be changed during Minimum Connection Period. Any airtime discounts on bundles specified in your agreement apply only to the bundles
contracted in your Agreement. Any subsequent airtime bundles (voice, data, or SMS) added during the term of your Agreement (including bundles of the same
size as those contracted) will be charged at List Price. Discounts on plan charges set out in your Agreement do apply to any additional connections you add.
This service plan includes Answer Phone access from within the UK and itemised billing at no additional charge.
Unlimited 4GEE, Minutes & Texts: Minimum Term of 24 months, or as specified in your Agreement with EE. Calls and texts are from within the UK to UK mobile
numbers, and to UK landlines (described above). Out-of-bundle calls will be charged at EE’s standard rates. These plans cannot be added to a shared talk-plan,
and are for normal person to person use from your phone. We monitor use in accordance with our General Terms and Conditions and the terms in this Price
Guide. The terms state that you can’t use these plans to sell access to our network to anyone else. They are also not to be used for anything unlawful or to send
nuisance communications. At the moment, we‘ll decide that you’re breaking these terms if you text or call more than 300 different numbers in a month.
Mobile Broadband: Minimum term & monthly data cap applies.
BROADBAND FOR LARGE BUSINESS CUSTOMERS
Business Broadband is only available if you are subscribed to an EE 24 month mobile phone plan. Customers with a 12 month phone plan must purchase
consumer grade fixed broadband. Connection to our ADSL and Fibre Broadband plans is subject to: (i) availability at the address(es) you wish to have connected;
and (ii) our Home Network Terms available at ee.co.uk/businessterms We will advise you whether our broadband products are available at your address at the
time of order, or when you notify us that you are moving house. If you are an Indirect customer you must also complete a Statement of Requirements form
before we will be able to provide you with fixed broadband. Our Business Broadband service requires a BT compatible landline, which must be purchased and
installed by a suitable provider before we will be able to provide you with ADSL or Fibre Broadband. We are not able to provide your landline. Landlines that are
not on BT’s network (for example, TalkTalk and Sky) cannot be supported.
Fibre Broadband requires an engineer to visit your property to connect you to the Fibre network. If you need to change your installation appointment for any
reason, you must give us 72 hours notice. If you do not notify EE, and you are not available when the installer attends you may be charged the full installation fee
and will need to book a new appointment. EE can change the scheduled installation time, but will contact you to agree a new date and time if this is necessary.
BROADBAND FOR SMALL BUSINESS
ALL BROADBAND PLANS: Subject to credit check. Plans available to consumers and small business customers using internet services at one residential or
business address.
You’ll need a compatible line and pay £14.75 EE line rental a month. Refundable deposit of £15 payable in store. The deposit will be credited back on your first
monthly bill. Prices available to customers living in an EE broadband network area (85% of UK homes). If you don’t live in an EE network area, you’ll pay an
extra £10 per month. BT Wi-Fi on your mobile phone is excluded. A £6 postage and packaging charge will be applied to your account. Data use is subject to any
allowance as set out in your plan. If you exceed that allowance twice in a 6 month period, we’ll automatically move you to a higher priced plan with unlimited
data for the remainder of your minimum term. You’ll need a wireless enabled computer or adapter to be able to connect to our wireless router.
You’ll get an inclusive landline calls package when you join a Fibre or Standard broadband plan. Choose from Weekend Calls or Anytime + Mobile Calls. Weekend
calls are to UK landlines starting 01, 02, 03, 0845 and 0870 from your landline between 00.00 on Friday and 00.00 on Sunday. Inclusive Anytime+Mobile calls
are to UK landlines starting 01, 02, 03, 0845 and 0870 from your landline at anytime. You’ll also get international calls from your landline to landlines in 31
international destinations. Ask us or visit ee.co.uk for a full list. A 1000 minute monthly fair use policy applies. If you go over that amount we reserve the right to
monitor your usage and/or suspend or terminate your service. Mobile calls are to UK mobile networks at any time from your landline are also included on this call
package, subject to a 1000 minute cap.
You can make inclusive calls for up to one hour, redial as often as you like. Once your inclusive allowance is used up a 13.5p connection charge will apply,
excluding free phone calls. All calls are rounded up to the nearest minute and you’ll be charged a maximum of 12.7p/min for calls to UK mobiles. Calls to UK
landlines will be charged at a maximum of 7.9p/min and calls to international landlines and mobiles will be charged at a maximum of £1.10/min. Calls to call
forwarding services (including those beginning 07), 05, 08 and 09 numbers are not included. Calls to 070 numbers cost up to 65p per call plus up to 65p/min.
08 numbers cost up to 12.5p per call plus up to £1.45/min. 09 numbers cost up to £2.95 per call plus £2.69/min. On all Broadband plans with inclusive calls, some
telephone numbers starting with 08 will cost between 0 and 154p p/min, and calls to 09 numbers cost up to £1.83 p/min. It can take up to 20 days to get you set
up with your plan, including your telephone line.
STANDARD PLANS: 12 month plan. If you don’t live in an EE Standard Network area, a £30 connection charge applies.
FIBRE PLANS: 18 month plan. £50 connection fee applies.
Pay line rental up front: Pay line rental 12 months in advance by debit or credit card with a non-refundable payment of £132, the equivalent of £11 p/month.
Payment must be made in one lump sum and cannot be paid in installments. Each month you will receive a monthly line rental credit on your account. If your
minimum term is 18 months, you can pay line rental in advance for the first 12 months, and pay £14.75 each month for the remaining 6 months. Please note, line
rental costs paid in advance are not refundable should you wish to change service providers during the 12 month period.
McAfee: McAfee Multi Access with Family Protection, go to Your Account and follow the online instructions. Compatible PC required. Your subscription will
automatically carry on after the first year and will cost £45 for the entire second year. Call, email or chat with McAfee to cancel your subscription.
SOLUTION TERMS
iZettle: iZettle Accepts American Express, Visa, and Mastercard. 3G or 4G mobile coverage required. Compatible with devices running Android 2.1 and newer, or
iOS 4.2 and newer. Service is subject to iZettle terms and conditions and to iZettle identity and credit check.
Public WiFi from EE: Minimum term applies, as set out in your contract.
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