COURSE SYLLABUS BUSINESS ETHICS MAN4065 – SUMMER A MAY 11 – JUNE 19, 2015 (Class Number: 53192 & Course ID: 022427) GENERAL INFORMATION PROFESSOR INFORMATION Instructor: Prof. Jaime M. Franco, MBA, MPH, PhD Office: Adobe Connect Pro Meeting Phone: (305) 348-2791 Fax: (305) 348-6146 Office Hours: By Appointment E-mail: Please use Blackboard course messages COURSE DESCRIPTION The application of ethical theory to business management. A review of ethical systems, and examples, theoretical and practical of institutionalizing ethics in organizations. Case analysis used, and written projects required. Prerequisite: Students must have completed a minimum of 60 credit hours. COURSE OBJECTIVES Students will be able to: 1. Analyze corporate conduct through ethical analysis. 2. Analyze sources of ethical conflicts and dilemmas. 3. Assess how ethical theory and insight may assist to analyze contemporary issues in various areas of modern business, e.g., workplace diversity, consumerism, environmental issues, corporate capitalism, economic justice, whistle-blowing, to name a few. 4. Assess how to manage ethics in organizations. 5. Clarify and evaluate personal ethics and value systems. 6. Describe and explain what ethics and morality mean in contemporary business. 7. Describe the role of an ethical leader in managing organizational ethics. 8. Describe the role of ethics in contemporary capitalism. 9. Design and implement a global citizenship program. 10. Evaluate and apply various ethical decision-making frameworks in organizations such as deontology, consequentialism, and virtue ethics. 11. Identify and evaluate ethical practices in organizations. 12. Identify ethics across geographical and cultural borders. Florida International University Online - Copyright © 1998 - 2015. All rights reserved worldwide. 1 MAJOR & CURRICULUM OBJECTIVES TARGETED Management Major Goals: 1. Demonstrate understanding of how to carry out the organizing function of management. 2. Demonstrate understanding of how to carry out the planning function of management. 3. Explain how linking organizational social practices to the community is ultimately advantageous. CBA Curriculum Goals: 1. Demonstrate analytical skills. 2. Demonstrate ethical understanding and reasoning abilities. 3. Demonstrate multi-cultural and diversity understanding. 4. Recognize domestic and global economic environment of organizations. 5. Recognize ethics in organizations and society. TEACHING METHODOLOGY There are conflicting views on adult learning--we are very far from a universal understanding of how adults learn and why or why not they engage with the learning process. Judged by epistemological, communicative and critically analytic criteria, theory development in adult learning is weak and is hindered by the persistence of myths that are etched deeply into adult educators' minds (Brookfield, 1992). Learning opportunities for adults exist in a variety of settings ranging from a formal educational program--just as this one, to on-the-job (OTJ) training. As an educator with over two decades of teaching experience, I’ve learned that it is important to acknowledge acquired knowledge and experiences of learners, including their approach to life-long learning. The most common reason for adults to place themselves in a learning environment is a life-changing event such as career progression or the desire for self-actualization. Moreover, once in an optimal environment there are many factors that affect the learning experience. The optimal learning environment that I seek to foster (not direct) is an environment in which each of you excel and carefully gather the tools necessary for ethical decision-making. To this end, each student is expected to be prepared for class and actively participate with a high level of engagement. The following approaches to learning will be integrated into the course: Action Learning: students work on real projects or current global ethical dilemmas as a way to learn. Students work in small groups or teams to take action to address an ethical dilemma and learn from team interactions. For example, in this course students will work in teams to design a global citizenship program. Experiential Learning: students operate on the premise that individuals learn best by experience. A good way to describe this theory is "learning by doing". Experiential learning thus has the learner directly involved with the content being studied instead of just thinking and talking about the content. For example, in this course students will work on identifying a multi-national corporation (MNC) challenged by a past or present ethical dilemma. Project-based Learning: students work in small groups to solve challenging problems that are authentic and often interdisciplinary. Students decide how to approach an ethical dilemma and determine what strategies to execute. For example, in this course students will write a paper and present an opinion on an ethical dilemma by using Florida International University Online - Copyright © 1998 - 2015. All rights reserved worldwide. 2 an ethical decision-making framework. Self-directed Learning: it is defined as the process in which individuals take on the responsibility for their own learning process by diagnosing their personal learning needs, setting goals, identifying resources, implementing strategies, and evaluating the outcomes. For example, in this course students will work on an ethics and values clarification exercise. ASSURANCE OF LEARNING The College of Business cares about the quality of your education. More on the College's commitment to Assurance of Learning can be found at the following link: http://businessonline.fiu.edu/course_addons/Learning_Commitment.pdf IMPORTANT INFORMATION POLICIES Please review the policies page as it contains essential information regarding guidelines relevant to all courses at FIU and additional information on the standards for acceptable netiquette important for online courses. TECHNICAL REQUIREMENTS/SKILLS One of the greatest barriers to taking an online course is a lack of basic computer literacy. By computer literacy we mean being able to manage and organize computer files efficiently, and learning to use your computer's operating system and software quickly and easily. Keep in mind that this is not a computer literacy course; but students enrolled in online courses are expected to have moderate proficiency using a computer. Please go to the "What's Required" page to find out more information on this subject. This course utilizes the following tools: 1. Blackboard 2. Turnitin 3. Adobe Connect Pro Meeting For detailed information about the technical requirements, please click here. ACCESSIBILITY AND ACCOMODATION For detailed information about the specific limitations with the technologies used in this course, please click here. For more information about Blackboard's Accessibility Commitment, click here. For additional assistance please contact our Disability Resource Center. Florida International University Online - Copyright © 1998 - 2015. All rights reserved worldwide. 3 COURSE PREREQUISITES This course has a prerequisite(s). Prerequisites: A grade of “C” or higher in MAN3025 or equivalent. For more information please click here. TEXTBOOK TITLE – Ethical Theory and Business (9th Edition, 2012) Authors: Denis G. Arnold, Tom L. Beauchamp, and Norman L. Bowie Publisher: Pearson Education PAPER TEXTBOOK ISBN: 9780205169085 ELECTRONIC TEXTBOOK ISBN: 0205797199 Click here to buy your textbook online at the FIU Bookstore. TITLE – Giving Voice to Values: How to Speak Your Mind When You Know What's Right (12th Edition, 2010) Author: Mary C. Gentile Publisher: Yale University Press PAPER TEXTBOOK ISBN: 9780300181562 ELECTRONIC TEXTBOOK ISBN: 0300161328 Click here to buy your textbook online at the FIU Bookstore. NEWSPAPER (The Wall Street Journal) 1. Go to www.wsj.com/studentoffer to enjoy the student discounted subscription. Then fill in “Your Personal Information to Create Your Account”. 2. Next you will enter your school information, and you will use the first three digits of the zip code for FIU Modesto Campus (331) and click on FLORIDA INTNL U for the school name in the drop down box. Then check for Professor “FRANCO, JAIME”, in the Referring Professor drop box. If he is not there please enter “Other” and enter his name in the “Specify Other Professor” box. 3. Enter your delivery information and billing information and click submit. **NOTE- if you do not want the print version you can have it sent to any address, so you can send it to a family/friend, your work address, or to FIU. The address to send to FIU is: Florida International University 11200 SW 8th St. – CBC301 Miami, FL 33199 4. If you have any questions, please view the WSJ Orientation YouTube video at: https://www.youtube.com/watch?v=eG77TI98X88 Florida International University Online - Copyright © 1998 - 2015. All rights reserved worldwide. 4 EXPECTATIONS OF THIS COURSE This is an online course, meaning that most of the course work will be conducted online. Expectations for performance in an online course are the same as for a traditional course; in fact, online courses require a high degree of self-motivation, self-discipline, and technology skills that can make them more demanding for some students. Consistent and regular class participation is required. Moreover, discussion and participation will account for 30% of the final grade in the course. In addition, the following guidelines will be followed: 1. There will be no “extra credit” work to improve grades. 2. No “incomplete” grades will be given for reasons other than well-documented medical emergencies, personal tragedy, and unavoidable conflicts. 3. No withdrawal from the course will be granted beyond the official FIU deadline even though that deadline may fall before the exams. 4. University deadlines and regulations will be strictly adhered to in any area of contention or conflict. STUDENTS ARE EXPECTED TO: • Review How to Get Started, My Welcome Video, and Syllabus located in the course content • Introduce yourself to the class during the first week by posting a self introduction in the appropriate discussion forum • Read Resources for Students and read and agree to FIU’s Academic Honesty Policies • Take the practice quiz to ensure that your computer is compatible with Blackboard • Interact online with instructor/s and peers • Review and follow the course calendar • Log in to the course at least 4 times per week • Respond to discussion boards, blogs, and journal postings within 1 day • Respond to emails and messages within 1 day • Submit assignments by the corresponding deadline THE INSTRUCTOR WILL: • Log in to the course multiple times per day and per week • Respond to discussion boards, blogs, and journal postings within 24 hours • Respond to emails and messages within 8 hours • Grade assignments within 5 days after the assignment deadline COURSE DETAILS COURSE COMMUNICATION Communication in this course will take place via Blackboard course messages. Messages are a private and secure text-based communication that occurs within a course and among course members. Users must log on to Blackboard to send/receive/read messages. The Messages tool is located on the left side Course Menu (Blackboard user interface). It is recommended that students check their messages routinely to ensure up-to-date communication. For more information on professional writing and technical communication click here. Florida International University Online - Copyright © 1998 - 2015. All rights reserved worldwide. 5 DISCUSSION FORUMS (COURSE WEIGHT 30%) Keep in mind that discussion forums are public and care should be taken when determining what to post. Active and informed participation during discussion forums is required; it is a central part of this course. Please do not hesitate to raise a point with questions and/or comments. I am here to assist in your understanding of ethics. Class participation counts for 30% of your overall grade. (Course Weight 30%) • • • • • The approximate length of a discussion forum post should be about 200 words, 20 lines Each post MUST (at a bare minimum) include the following: a clearly stated ethical dilemma, the application of an ethical framework to analyze the identified ethical dilemma, and your educated opinion of the ethical dilemma Each student is expected to respond to two (2) classmates’ discussion forum posts on or before the time and day posts are due. Students responding to classmates’ posts must provide constructive feedback void of judgment statements. In total, students will respond to 2 posts per week totaling 12 posts during the Summer A term I will evaluate the originality and quality of a student’s response especially as the response relates to a student’s thought process and the content of his/her response I expect to grade student discussion forum responses within 24 hours QUIZZES (COURSE WEIGHT 0%) There will be no quizzes administered in this course. ASSIGNMENTS (COURSE WEIGHT 30%) Assignments are due as listed below in the Course Calendar section. Late assignments will not be accepted. Each student will be required to upload course papers/assignments to Blackboard before or on due dates. Assignments will NOT be accepted at the professor’s FIU email account. (Course Weight 30%) All written assignments must include the following: • Student first and last name (header: top right corner of all pages) • Panther ID (header: top right corner of all pages) • Date (header: top right corner of all pages) • Title (center of first page) • Page number/s on all pages (footer) • Double spacing between sentences and paragraphs • Fonts must be Arial 12 or Times New Roman 12 Students must also properly and appropriately cite all sources using either APA or MLA styles. GLOBAL CITIZENSHIP PROGRAM (COURSE WEIGHT 40%) Each assigned team of approximately 10 students will research, design, and present a global citizenship program. The global citizenship program accomplishes the following: (1) teaches students how to work in virtual teams, (2) teaches students how to give voice to his or her values within different organizational contexts, and (3) gives students an opportunity to explore various ethical decision-making frameworks to recognize why and how business decisions are made in organizations and societies. Florida International University Online - Copyright © 1998 - 2015. All rights reserved worldwide. 6 This particular assignment will also give students an opportunity to collaborate in large groups (typical of corporate environments). To this end, teams must develop appropriate processes and strategies to ensure that all components of the global citizenship program are completed on time. Students should also take full advantage of cloud-based technologies (e.g., Goggle Docs and Dropbox) and social media to maximize limited resources. Each team’s global citizenship program presentation may be conducted live via Adobe Connect Pro Meeting or pre-recorded. The professor will assign presentation dates and times. The global citizenship program has four major components: (1) program outline, (2) written paper, (3) PowerPoint deck, and (4) team presentation. (1) Program Outline (Assignment Weight 5%) Each team is required to use the approved program outline template. Teams must address each program outline heading and sub-heading in the outline template. For practical purposes, consider the outline template your table of contents. Teams are free to incorporate additional sub-headings. Each team is required to upload an electronic version of the outline to Blackboard Dropbox before writing the final paper. (2) Written Paper (Assignment Weight 65%) Each team should work toward one common goal—write a high quality university-level paper. • • • • • • • Final papers are due as listed below in the Course Calendar. Late papers will not be accepted. Final papers must be double spaced and written in Arial 12 or Times New Roman 12 font. Students must also properly and appropriately cite all sources using either APA or MLA styles. Written papers must include every heading and sub-heading from the program outline template that was approved by the professor at the beginning of the course. Each team is required to upload an electronic version of their final paper to Blackboard Dropbox ONE day before their presentation (or sooner if available). Each student is required to complete a Teamwork Skills assessment of each student in his or her Global Citizenship Program team. The assessment will be used to assist the professor in evaluating each student’s level of performance in the completion of the program outline, written paper, and PowerPoint deck. (3) PowerPoint Deck (Assignment Weight 10%) Each team must create a PowerPoint slide deck to use during their presentation. The slide deck need not follow any particular format. This is your team’s opportunity to create an engaging slide deck that will catch an audience’s attention. The most effective slide decks that I’ve seen in my career have been clean, simple, engaging, and straight to the point. A slide deck serves as a visual roadmap for you and your audience. A slide deck is NOT a copy and paste of sections from your team’s final paper. Each team is required to upload an electronic version of the PowerPoint slide deck to Blackboard Dropbox. (4) Team Presentation (Assignment Weight 20%) Each team will be required to facilitate a 10-minute pre-record video of the presentation. This is your team’s opportunity to “sell” your team’s global citizenship program. During the presentation each student must be fully knowledgeable about his or her team’s global citizenship program, however, each student will only be required to explain at least one component of the global citizenship program. If a student does not participate in the team presentation, the student will earn a zero for the team presentation component of the global citizenship program. Pre-recorded presentations must be submitted to the professor before or during the last week of this course. Florida International University Online - Copyright © 1998 - 2015. All rights reserved worldwide. 7 ADOBE CONNECT PRO MEETING The Adobe Connect Pro Meeting is an online meeting room in which you can interact with your professor and fellow students by sharing your computer, screens or files, chat, broadcast live audio and take part in other interactive online activities. We will use Adobe Connect Pro Meeting to hold office hours, host student group communication/presentations, etc. MEETING TIMES ARE TO BE DETERMINED AND COUNT TOWARD A STUDENT’S DISCUSSION/PARTICIPATION GRADE. Requirements for using Adobe Connect Pro Meeting: 1. Disable any window pop-up blocker. 2. Adobe Flash Player is required to successfully run your Connect Pro meeting. You can test your computer to make sure that you are set up with all of the tools you will need to participate in the meeting. 3. Use of a combination headset and microphone with USB connection is recommended to ensure quality sound and reduce technical difficulties. Please click here for additional information on Adobe Connect Pro Meeting (Tutorials & Help). GRADING COURSE REQUIREMENTS WEIGHT Discussion / Participation 30% Assignments 30% Global Citizenship Program 40% Total 100% Letter Grade Range Letter Grade Range Letter Grade A Above 93 A- 91-92 B+ 87-90 B 84-86 B- 81-83 C+ 77-80 C 74-76 C- 71-73 D+ 67-70 D 64-66 D- 61-63 F >61 COURSE CALENDAR Florida International University Online - Copyright © 1998 - 2015. All rights reserved worldwide. 8 DATE WEEK 1 TOPIC ETHICAL THEORY AND BUSINESS PRACTICE READING CHAPTER 1 CBA COURSE GOALS: • DEMONSTRATE ANALYTICAL SKILLS • DEMONSTRATE ETHICAL UNDERSTANDING AND REASONING ABILITIES ALL DELIVERABLES LISTED BELOW ARE DUE SUNDAY OF WEEK 1 BY 11:59 PM (ET) • Discussion Forum Post: From this week’s Wall Street Journal select an article that includes an ethical dilemma. Read the article and post your reaction to the article (critique). • Dropbox Assignment: Upload your answers to the questions for Case 3 titled, “Should Everything be for sale”. The case is located at the end of Chapter 1 in the Ethical Theory and Business textbook. • Dropbox Assignment: Upload your coat of arms and values clarification. WEEK 2 CORPORATE RESPONSIBILITY CHAPTER 2 CBA COURSE GOALS: • DEMONSTRATE ANALYTICAL SKILLS • DEMONSTRATE ETHICAL UNDERSTANDING AND REASONING ABILITIES • RECOGNIZE ETHICS IN ORGANIZATIONS AND SOCIETY ALL DELIVERABLES LISTED BELOW ARE DUE SUNDAY OF WEEK 2 BY 11:59 PM (ET) Discussion Forum Post: From this week’s Wall Street Journal select an article that includes an ethical dilemma. Read the article and post your reaction to the article (critique). • Dropbox Assignment: Upload your answers to the questions for Case 2 titled, “Outsourcing at Any Cost? Do Corporations Ever Have a Moral Obligation Not to Outsource?” The case is located at the end of Chapter 2 in the Ethical Theory and Business textbook. • Dropbox Assignment: Upload your team’s global citizenship program outline. WEEK 3 ETHICAL TREATMENT OF EMPLOYEES & LEARNING HOW TO GIVE VOICE TO CHAPTER 3 • VALUES & CBA COURSE GOALS: • DEMONSTRATE ANALYTICAL SKILLS • DEMONSTRATE ETHICAL UNDERSTANDING AND REASONING ABILITIES • RECOGNIZE ETHICS IN ORGANIZATIONS AND SOCIETY ALL DELIVERABLES LISTED BELOW ARE DUE SUNDAY OF WEEK 3 BY 11:59 PM (ET) GIVING VOICE TO VALUES BY MARY GENTILE Discussion Forum Post: From this week’s Wall Street Journal select an article that includes an ethical dilemma. Read the article and post your reaction to the article (critique). • Dropbox Assignment: Upload a clear and succinct two-page assessment/critique of the book. Make sure that the majority of your writing focuses on what you particularly learned from the book and how you will or will not approach ethical dilemmas differently moving forward. • Dropbox Assignment: Upload your answers to the questions for Case 6 titled, “A Matter of Principle?” The case is located at the end of Chapter 3 in the Ethical Theory and Business textbook. WEEK 4 ETHICAL ISSUES IN FINANCE AND ACCOUNTING CHAPTER 6 • CBA COURSE GOALS: • DEMONSTRATE ANALYTICAL SKILLS • DEMONSTRATE ETHICAL UNDERSTANDING AND REASONING ABILITIES • RECOGNIZE DOMESTIC & GLOBAL ECONOMIC ENVIRONMENT OF ORGANIZATIONS • RECOGNIZE ETHICS IN ORGANIZATIONS AND SOCIETY ALL DELIVERABLES LISTED BELOW ARE DUE SUNDAY OF WEEK 4 BY 11:59 PM (ET) Florida International University Online - Copyright © 1998 - 2015. All rights reserved worldwide. 9 Discussion Forum Post: From this week’s Wall Street Journal select an article that includes an ethical dilemma. Read the article and post your reaction to the article (critique). • Discussion Forum Post: Watch: Enron: The Smartest Guys in the Room by Alex Gibney and post your reaction to the movie. • Dropbox Assignment: Upload your answers to the questions for Case 2 titled, “Accounting for Enron”. The case is located at the end of Chapter 6 in the Ethical Theory and Business textbook. WEEK 5 ETHICAL ISSUES IN INTERNATIONAL BUSINESS CHAPTER 9 • CBA COURSE GOALS: • DEMONSTRATE ANALYTICAL SKILLS • DEMONSTRATE ETHICAL UNDERSTANDING AND REASONING ABILITIES • DEMONSTRATE MULTICULTURAL AND DIVERSITY UNDERSTANDING • RECOGNIZE DOMESTIC & GLOBAL ECONOMIC ENVIRONMENT OF ORGANIZATIONS • RECOGNIZE ETHICS IN ORGANIZATIONS AND SOCIETY ALL DELIVERABLES LISTED BELOW ARE DUE SUNDAY OF WEEK 5 BY 11:59 PM (ET) Discussion Forum Post: From this week’s Wall Street Journal select an article that includes an ethical dilemma. Read the article and post your reaction to the article (critique). • Dropbox Assignment: Upload your answers to the questions for Case 2 titled, “Facilitation or Bribery: Cultural and Ethical Disparities”. The case is located at the end of Chapter 9 in the Ethical Theory and Business textbook. WEEK 6 SOCIAL AND ECONOMIC JUSTICE CHAPTER 10 • CBA COURSE GOALS: • DEMONSTRATE ANALYTICAL SKILLS • DEMONSTRATE ETHICAL UNDERSTANDING AND REASONING ABILITIES • DEMONSTRATE MULTICULTURAL AND DIVERSITY UNDERSTANDING • RECOGNIZE DOMESTIC & GLOBAL ECONOMIC ENVIRONMENT OF ORGANIZATIONS • RECOGNIZE ETHICS IN ORGANIZATIONS AND SOCIETY THE WALL STREET JOURNAL ARTICLE CRITIQUE IS DUE BY FRIDAY OF WEEK 6 BY 11:59 PM (ET). THE PROFESSOR WILL ASSIGN A DUE DATE FOR THE GLOBAL CITIZENSHIP PROGRAM POWERPOINT SLIDE-DECK, FINAL PAPER, AND PRESENTATION. • • • • Upload to Blackboard: Global citizenship program presentation. Discussion Forum Post: From this week’s Wall Street Journal select an article that includes an ethical dilemma. Read the article and post your reaction to the article (critique). Dropbox Assignment: Upload your answers to the questions for Case 3 titled, “Wages of Failure: The Ethics of Executive Compensation”. The case is located at the end of Chapter 10 in the Ethical Theory and Business textbook. Dropbox Assignment: Upload your team’s PowerPoint slide-deck and final paper. There is a possibility that assignments in this course may be used in the future for educational research. No names will be associated with any data that are used for an educational research project. No identifiable information about individual students will be collected at any time. No data will be collected or analyzed until all grades have been assigned. If you do not wish your assignments to be used in future research projects, you may opt out by letting the clerkship director know, in writing, at any time during the course or up to two weeks after the course has ended. A form is available that states, “I request that no data from my assignments be included in future educational research projects” that you may sign, or you may email the clerkship director. There is no consequence to you for opting out. No data will be collected for two weeks after the course has ended (or until all grades are assigned). If you request to opt out after those two weeks, it may no longer be possible to remove data collected from your assignments as your name will not be linked to those data. No data will be used for future educational research without prior approval from the FIU Institutional Review Board (IRB). Florida International University Online - Copyright © 1998 - 2015. All rights reserved worldwide. 10
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