CASE STUDY RETIREMENT HOUSING FOUNDATION BACKGROUND Retirement Housing Foundation (RHF) is one of the nation's largest non-profit providers of housing and services for older adults, persons with disabilities, and economically disadvantaged families. OPPORTUNIT Y 2008 - The Desmet Retirement Community was in serious need of an emergency call system update. Faced with a very large price tag to bring the necessary enhancements to their residents, they turned to CareConnect by ESCO Technologies for a solution. Their older call system was reliant upon a system of call bells and lights with no pendant coverage and very few features and functionality. The community provided less than 50 channels of television to the residents as part of the rent. The residents paid market prices for telephone and Internet. SOLUTION 2008 - ESCO Technologies installed a modern emergency call system, residential telephone system and a satellite television package offering them brand new features and functionality. ESCO provided a wireless, state-of-the-art nurse call system complete with pull stations in all units and common areas as well as personal pendants for all residents that alert campus wide. The community now has active and passive check-in options, pressure pads for wheel chairs and bed sensors in addition to the standard pull stations and pendant coverage. The care giving staff utilizes an automated reporting system to quickly identify residents who have not checked in for the day. The ED receives these automated reports as well as call escalations right to her smart phone. The satellite television package provides 72 programming channels as well as an in-house television channel that broadcasts the weekly calendar and activities. PROJECT SCOPE 95 Resident AL/IL Suburban Setting BUSINESS ANALYSIS INSTALLATION Residential Phone System $25,000 Emergency Call System $90,000 Internet Equipment $8,000 Satellite Television $17,000 ESCO INVESTMENT $140,000 COMMUNITY INVESTMENT As a result of these brand new systems, the business and residents enjoy a 40-50% reduction in their television, telephone, long distance, and Internet rates. The Desmet now offers a modern telecommunications and entertainment solution to all residents as part of their monthly rent and provides the one of the highest life-safety experiences in their market. $0 COMMUNITY REVENUE STREAM 5 YRS $30,780 COMMUNITY REVENUE STREAM 9 YRS $147,060 *revenue stream to the community is part of the Profit Lock Program and based on a percentage annual increase on our fixed utility pricing. See ESCO Technologies for more details. w w w. ca re co n n ec t byes co . co m
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