2015 Review of Real Estate Mobile Apps for the Consumer Clareity Consulting clareity.com 4/8/2015 Table of Contents Executive Summary.......................................................................................................................... 1 Zillow ........................................................................................................................................ 4 Trulia ........................................................................................................................................ 5 Realtor.com.............................................................................................................................. 6 Redfin ....................................................................................................................................... 7 Century 21................................................................................................................................ 8 RE/MAX .................................................................................................................................... 9 Keller Williams ....................................................................................................................... 10 Coldwell Banker ..................................................................................................................... 11 Homes.com ............................................................................................................................ 12 HAR ........................................................................................................................................ 13 Movoto................................................................................................................................... 15 Zip Realty................................................................................................................................ 16 Smarter Agent ........................................................................................................................ 17 New York Times ..................................................................................................................... 18 BHHS ...................................................................................................................................... 19 About Clareity Consulting .............................................................................................................. 20 Review of Real Estate Mobile Apps for the Consumer - 2015 Executive Summary This year, Clareity Consulting has reviewed the top fifteen real estate mobile applications for residential real estate in Apple’s App Store and Google’s Play app store, tracking twenty-one basic features and noting additional features and qualitative aspects of the apps. Clareity has used more reviewers this year to examine the apps than in previous years, covering more demographics and experience levels. As the go-to in-depth technology consultants for the real estate industry, Clareity Consulting monitors what it takes to be competitive in a wide range of technologies. Our MLS, association, and brokerage clients use MLS systems, transaction and document management systems, public records, broker systems, web sites, mobile apps and other technologies, and Clareity covers and evaluates all of them Clareity also evaluates the competitiveness and marketability of new products for software and technology clients. Mobile apps have become increasingly important in the real estate industry since our 2010 and 2012 reports on the subject. Many of our clients report that mobile search, including installed “apps,” makes up a much larger segment of how consumers search for listings online. In 2012, our report quoted Zillow’s CEO Spencer Rascoff’s dramatic announcement: "Last quarter, more homes were viewed on mobile (devices) for Zillow than on the Web."1 In 2015, Jeremy Wacksman, who leads mobile strategy for Zillow, provided an even more dramatic assessment: "Two-thirds of Zillow's traffic is now on phone,"2 and if you try to use the website on your mobile device, you will see a full-screen ad to get you to download the site's app. By 2012 most of the major sites had invested in both iOS and Android apps. In 2015, all but one of the most popular sites (the New York Times) has a unified iOS and Android development effort, where the app is substantially similar on both platforms. In Clareity’s 2012 report, the race for the “best” mobile app for consumers was between Realtor.com, Zillow, and Trulia. While those of us in the industry know that the Realtor.com app still has the most accurate content from the MLS, the consumer may not be as aware of that, and are more appreciative of the Zillow and Trulia interfaces and additional content, including listings from other sources. In 2015 some of the other apps have overtaken Realtor.com in our rankings, including HAR and brokerage apps. The apps fielded by the national brands are better than they were in 2012, but still are not competitive with the leaders. 1 2 http://news.investors.com/article/617434/201207091414/zillow-says-mobile-ads-fit-it-best.htm http://www.marketplace.org/topics/tech/why-companies-really-want-you-use-app ©2015 Clareity Consulting. All Rights Reserved. clareity.com Page 1 Review of Real Estate Mobile Apps for the Consumer - 2015 The following chart summarizes our findings: Zillow Trulia Realtor.com Redfin Century 21 RE/MAX Keller Williams Coldwell Banker Homes.com HAR* Movoto Zip Realty Smarter Agent NY Times BHHS App Store Rating Apple App Store Rating Android Clareity Rating App Store “Average” Ranking Clareity Ranking Features (of 21) 4.5 4.5 4.0 4.5 2.0 3.0 4.5 2.5 4.5 3.0 4.5 3.0 2.5 3.0 4.4 4.5 4.5 4.5 4.0 3.1 4.4 3.4 3.7 3.8 4.4 4.1 3.9 n/a 4.4 5 4.6 3.4 3.8 2.7 2.9 3.3 3.3 3.5 4.75 (3.6)* 2.3 3.6 2.5 2.7 2.8 4 2 7 3 13 12 5 15 8 10 6 9 11 14 1 1 3 8 5 12 11 9 10 7 2 (4)* 15 6 14 13 12 17 16 14 11 13 5 13 7.5 6 15 (8)* 8 11 12 7 12 ** * Split ratings and feature count are for Apple and Android apps respectively. HAR has two different apps. ** This version of the app did not receive enough ratings to provide an average. For the majority of apps, Clareity’s ratings were in alignment with consumer ratings from the app stores. For some apps, Clareity’s ratings were lower than those in the app stores (i.e. Realtor.com, Redfin, Keller Williams, Movoto, and BHHS), which we believe probably stems from our looking more rigorously at more apps than a typical consumer might. There is some mystery around the consumer ratings – compare, for example, Smarter Agent and BHHS. BHHS uses a licensed version of the Smarter Agent app without too much augmentation; however, consumers rate the BHHS app substantially higher than the Smarter Agent app, especially in Apple’s app store. Our HAR rating is out of sync with the app store ratings because we are rating HAR’s brand new iOS app, which has not yet gotten significant ratings from consumers. Clareity evaluated the apps on whether they had a variety of features including: Content: Walk Score® Market Stats Rentals Sold Listings Neighborhood Information Potential Listings Mortgage Rates ©2015 Clareity Consulting. All Rights Reserved. clareity.com Page 2 Review of Real Estate Mobile Apps for the Consumer - 2015 Price Changes Displayed AVM Interface / Feature: Map Search (NOT just display) Polygon Search Open House Search New Listings Search Price Change Search Agent Search Favorites Directions Social Calculator Augmented Reality Client Collaboration However, just having more features did not always correlate with a higher overall rating. While a very low-featured app would be unlikely to be rated among the best by Clareity, overall user experience (UX), including being fast and bug-free, was a better predictor of a high-rated app. Features vs. Clareity Rating 18 16 14 12 10 8 6 4 2 0 Clareity Rating Features (of 21) As part of its consulting practice, Clareity will continue to monitor the mobile app space closely. Clareity will help software companies with their mobile device strategies and product design, and help our real estate clients evaluate, purchase and implement software solutions. In the MLS Realtor® professional space, mobile apps also constitute a highly competitive area, and will be the subject of a future Clareity study. ©2015 Clareity Consulting. All Rights Reserved. clareity.com Page 3 Review of Real Estate Mobile Apps for the Consumer - 2015 Zillow Features: 17 of 21 Clareity Rating: 5 Apple App Store Rating: 4.5 Android Play Store Rating: 4.4 This is a great app with an easy-to-use and powerful search. The amount of information crammed into a sleek and highly intuitive app is really impressive. A key user experience differentiator between this (and Trulia) and many of the lower rated apps is how easy it is to view nice, large pictures from the map before diving into the listing details. Having the large photo and basic listing information display below the map when the user clicks on mapped listings is a huge plus; other apps commonly show only a tiny photo in the "balloon" when clicking on the map icon. Then there's plenty of detail - not just about the listing but fast access to price history, neighborhood info, mortgage, typical home expenses, nearby schools, and similar homes for sale. The Zillow app allows the user to upload private photos and notes. It also allows the user to easily save a listing as a favorite and to share the home via email, Facebook, or other means. Users can also set up notifications of new and changed matches to search criteria and set different types of notification methods (sounds, lights, or vibrate). Some of the other companies’ apps left Clareity’s reviewers wanting to go back to the company’s main website, but this is one where reviewers actually favored the app experience. Large images from the map view ©2015 Clareity Consulting. All Rights Reserved. clareity.com Much more than just the listing information Page 4 Review of Real Estate Mobile Apps for the Consumer - 2015 Trulia Features: 16 of 21 Clareity Rating: 4.6 Apple App Store Rating: 4.5 Android Play Store Rating: 4.5 This easy-to-use app allows quick access to the listing, including large photos and much additional information. The map search is powerful; users can draw a custom area on the map to return search results from that area. Reviewers also appreciated the extensive map layers showing neighborhood and quality-of-life data, such as crime, schools, and amenities; superimposing these layers on the listings. The menus controlling all this detail are clear and easily navigable. Details on individual properties are not full dumps from the MLS, but contain the most needed information. The app offers several alerting options - for nearby new homes nearby, new home matches for saved searches, and price or status changes for new home matches. The brand new capability for consumers to create Pinterest-like “boards” of properties and share them with friends is a great innovation. What brought some of the reviewer ratings down is that the app is ad-heavy, with agent ads on some screens and an inescapable “Free Gift” promotion at the end of the mandatory intro/usage screens. All in all though, our reviewers found the Trulia app smooth and easy-to use, and would gladly use the app in their own home searches. Search Screen ©2015 Clareity Consulting. All Rights Reserved. clareity.com Attractive “Above the Fold” Property Detail Page Page 5 Review of Real Estate Mobile Apps for the Consumer - 2015 Realtor.com Features: 14 of 21 Clareity Rating: 3.4 Apple App Store Rating: 4.0 Android Play Store Rating: 4.5 The Realtor.com app was a rung below its counterparts from Zillow and Trulia, as rated by both app store users and Clareity. The app gives a bad first impression by displaying outdated start screen icons. However, the app has a powerful feature allowing users to draw their own search areas on the map, and reviewers appreciated the options to view the search results as a list, map, or photo view. Also, this app lets you see listing details like room dimensions, which can help narrow search results when deciding which listing to visit. There were some significant software glitches Clareity found when using the app; there was one in which defining a map area with a “pin” to search for homes or schools resulted in an error message that “boundary information [was] not available.” Some app store users also reported technical problems and slow speed. Despite the legendary comprehensive data Realtor.com has to offer, the fit and finish of the app is lacking; nonetheless, the app is almost as feature-complete as its peers – if you know where to look. Start Screen ©2015 Clareity Consulting. All Rights Reserved. clareity.com Search Screen / Map View Page 6 Review of Real Estate Mobile Apps for the Consumer - 2015 Redfin Features: 11 of 21 Clareity Rating: 3.8 Apple App Store Rating: 4.5 Android Play Store Rating: 4.5 This best-of-breed broker app features big images that display with price/bed/baths basic property information, both when clicking from the map icons and when reviewing properties in list view. It’s easy to review many properties in one sitting without getting tired of the app. Users can expand the basic information into a more detailed view easily, and neighborhood information such as a Walk Score®, “public facts” and school information is available in detail view. The extensive property history (listing, de-listing, and sold information) is unique and interesting. The app lets you save your own pictures and take notes on each listing. Agent ads are present, but not as obtrusive as other apps’; a little more obtrusive is the proliferation of “call to action” items on each listing. Redfin offers relevant functionality in a very palatable package. Start Screen ©2015 Clareity Consulting. All Rights Reserved. clareity.com Additional Listing Information including Property History Page 7 Review of Real Estate Mobile Apps for the Consumer - 2015 Century 21 Features: 13 of 21 Clareity Rating: 2.7 Apple App Store Rating: 2 Android Play Store Rating: 4 Century 21 is a Smarter Agent app licensee. One of the common “Smarter Agent genes” is extremely slow load times. On the Century 21 Android app, testers reported load times for basic property searches of 10 seconds or more; consumers are a patient lot, but they may wonder whether the app is “broken.” Century 21 did do a nice job re-skinning the app, including making saved searches and saved listings easily available on the home screen, and it does have a “drawing” map search feature. There’s neighborhood information, though what one easily sees in other apps can be found only by navigating to “Explore Area” → “Stats”. One tester who searched in her own area doubted that the “Explore Area” pictures were actually from her neighborhood. “Nearby” searches, which you would expect to be map searches, simply returns a list of properties. The thumbnail photos are small, as are the ones displayed on listing detail pages. The only way to see the larger photos is to click on the ones displayed on the detail pages. This is a below-average app, and one would hope that a major brand could do better. Start Screen ©2015 Clareity Consulting. All Rights Reserved. clareity.com Search Results Page 8 Review of Real Estate Mobile Apps for the Consumer - 2015 RE/MAX Features: 5 of 21 Clareity Rating: 2.9 Apple App Store Rating: 3 Android Play Store Rating: 3.1 After installation, the RE/MAX app asks for an agent code; you can proceed without it, but it seems as if you are expected to have it. The app provides a very basic map and criteria based search. In search results, both map and list views, the images are very small and hard to see. On the property detail pages one cannot view all of the details (like room sizes) and there’s no neighborhood or additional information, such as previous sales information or nearby comparable listings. The app lets you save both searches and listings and view them from “My RE/MAX,” but there doesn’t seem to be a way to set or change alerts for changes. Reviewers did find, as the app store reviewers noted, that pictures fail to load much of the time in the detail view. Also, many listings seem to be presented by the agent “undefined undefined.” This is a short review because there’s not much to talk about here. We hope that in the future this major brand takes the mobile user more seriously. Search Results – Map View ©2015 Clareity Consulting. All Rights Reserved. clareity.com Listing Detail with Non-loading Photos Page 9 Review of Real Estate Mobile Apps for the Consumer - 2015 Keller Williams Features: 13 of 21 Clareity Rating: 3.3 Apple App Store Rating: 4.5 Android Play Store Rating: 4.4 The Keller Williams home screen is visually unexciting, with monotone greyscale buttons. These buttons are huge, and on a phone one has to swipe sideways to two additional screens to see all the main menu items. As with RE/MAX, you are asked for an agent code; as with RE/MAX, you can proceed without it, but it is obvious that you are expected to have it. The property search works well, and thumbnail pictures are bigger than some other apps, but still not as large and useful as the leading apps, even on the listing detail screen. Unless you view the pictures in full screen/slide-show mode, they are too small. Paging through long lists of properties is cumbersome; some kind of indexing or sorting would be helpful. There’s a unique map feature: “Point to Show,” which populates the map with properties where you tap your finger, but other apps have more elegant ways of doing this, e.g., by displaying listings as you pan the map. The app does have a map “draw” search. It doesn’t have much in the way of content outside of the listing content. This is an average franchise app and could be improved. Agent Code Screen ©2015 Clareity Consulting. All Rights Reserved. clareity.com Start Screen Page 10 Review of Real Estate Mobile Apps for the Consumer - 2015 Coldwell Banker Features: 7.5 of 21 Clareity Rating: 3.3 Apple App Store Rating: 2.5 Android Play Store Rating: 3.4 Sign-up for this app is mandatory. This is great for CB’s data mining efforts but not so great for the casual consumer. What the app doesn’t tell you is that you get penalized if you don’t sign in – pre-signin, 44 listings in Minneapolis; post-sign-in, 1071 listings. The initial search screen is very busy, with brightly colored images whizzing in and out while you try to type into the fields; it’s very distracting. Map search isn’t really a map search that adjusts as you move the map or lets you draw a shape to search in – it’s just a plotting of search results on a map. More interesting is the ability to do a thumbsup/thumbs-down on individual features for a property; this is useful for sharing with people you invite to view your results and for the agent whose code you’ve entered. The photo preview on the map is exceptionally tiny, but the image displayed on the listing detail is nice and large. The app doesn’t provide much in the way of property details though, and neighborhood information is slim, seeming more like a web page trying the “stuff” keywords for a search engine, as illustrated below. This is an average franchise app and could be improved. Perhaps it is more useful if you have an agent with whom you can engage in collaborative search. Start Screen ©2015 Clareity Consulting. All Rights Reserved. clareity.com Neighborhood Information Page 11 Review of Real Estate Mobile Apps for the Consumer - 2015 Homes.com Features: 6 of 21 Clareity Rating: 3.5 Apple App Store Rating: 4.5 (overall rating for all versions is 2.5) Android Play Store Rating: 3.7 The Homes.com app provided an “average” experience – not top tier, but not bad either. The map search updates as you pan on the map, or you can enter a location and add advanced criteria. On the map, pop up images were bigger than some apps but not as large as top tier apps. Images were nice and large on the list view, though ideally one could slide through multiple photos per listing before clicking into the listing detail. The listing detail page is a little light on listing detail – there’s no way to toggle to view that information either, and there’s no neighborhood information provided. Evaluators liked the value history chart on each listing page, though we wondered why the current AVM value was not displayed. Evaluators also liked the alerts on saved searches and saved listing updates. This app is lightly monetized; there are occasional annoying “find an agent” promotions. Recently, travel time to each listing from a user-specified location was added as a feature. Overall, this is a decent app. Search Results Screen with Agent Advertisement ©2015 Clareity Consulting. All Rights Reserved. clareity.com Estimated Value History Page 12 Review of Real Estate Mobile Apps for the Consumer - 2015 HAR Features: 8 of 21 Clareity Rating: 4.75 (iOS) / 3.6 (Android) Apple App Store Rating: 3.0 (overall rating for all versions is 4) Android Play Store Rating: 3.8 The brand new iOS app version that Clareity was given access to and which will be launched in the app store very soon is a massive update to what has been available previously. The new app is amazingly robust. In fact, it may be too difficult for some while the new interface is being perfected, but the app has extensive features both for consumers and agents. The only significant functional gap is in the area of client collaboration; parts of it are there, but it is still a work in progress. Otherwise, this app has an easy-to-use search for listings, rentals, timeshares, and open houses. It allows users to search by general geographic area and drill down to the city level, and filter not only by the usual property characteristics, but also by various popular amenities. Results include nice big pictures and great content including extensive MLS information, previous sales information, a mortgage calculator, expansive school and neighborhood information, INRIX drive-time search and commute time display, and more. Users can favorite and easily share one or more listings with friends or their agent, and there’s a built-in robust showing scheduling tool. This was a very good app when reviewed back in 2012, but in 2015 it manages to be the “most improved” app. Start Screen Amenities Filter ©2015 Clareity Consulting. All Rights Reserved. clareity.com Drive-Time Page 13 Review of Real Estate Mobile Apps for the Consumer - 2015 First impressions are important, and while the HAR Android app is a decent one, it needs a bit of an update to be more like the iOS app HAR is releasing. Reviewers consistently struggled with the appearance of the full-page menu on the start screen when comparing it to other apps that provide immediate functionality. Some app store reviewers described crashing and inconsistent results which Clareity could not replicate, other than one button on the Property Details page that perpetually said “Loading….” Our reviewers liked the advanced search and appreciated all the listing information available, and how it was broken into subsections. Logging and saving searches allows system to send you email updates about new search matches. On the negative side, the pictures were small throughout the system, and there was no neighborhood information or other interesting features like similar listings that have been sold or similar listings nearby. But, one thing can’t be beat: this is the app fielded by the MLS itself and it has all the most accurate and timely listing information. Start Screen ©2015 Clareity Consulting. All Rights Reserved. clareity.com Property Details Page 14 Review of Real Estate Mobile Apps for the Consumer - 2015 Movoto Features: 8 of 21 Clareity Rating: 2.3 Apple App Store Rating: 4.5 Android Play Store Rating: 4.4 This is a case where Clareity’s opinion of the app diverged very strongly from that of the users. What Clareity saw as a lack of features and options, some users saw as simplicity and ease of use. It makes sense with Movoto’s tag line: “Real Estate Made Easy”. We appreciated the ease of use too, but the best apps manage to do both at the same time. Some reviewers found the Movoto app to be very slow at times, with occasional timeouts requiring a restart. Search filters are rudimentary: beds, baths, and price, with no advanced options. There is no way to refine your search further. Photographs are small, with no way to display them full-screen. The app displays a small subset of fields, along with a price history, nearby homes and nearby schools, and it allows you to review comparable sold homes on a separate screen from the listing. The app also allows users to take notes on each home if they are logged in. This isn’t a bad app, and we could conceivably recommend it for those with a minimal amount of computer skills for its ease of use, but we can’t rate it very highly overall. Main / Search Screen ©2015 Clareity Consulting. All Rights Reserved. clareity.com Listing Detail Page 15 Review of Real Estate Mobile Apps for the Consumer - 2015 Zip Realty Features: 11 of 21 Clareity Rating: 3.6 Apple App Store Rating 3 Android Play Store Rating: 4.1 Zip Realty’s app has a well-organized, and has a smart-looking home screen with two-color graphics. The tutorial swipes at the beginning are well worth reading. The app is very interactive, with interactive map and draw-a-search features , with school boundaries and schools displayed as map layers. The pictures are small on the map dialog, but nicely sized on the property detail pages. AVMs for properties are displayed from three sources: SmartZip, HomeGain, and eppraisal. The "advanced" search doesn't go very far beyond beds/baths/price, except for REO options. There is also limited neighborhood information – just school and Walk Score®. Overall this is a pretty good app, but not quite in the same league with the top players. Welcome Screen ©2015 Clareity Consulting. All Rights Reserved. clareity.com Map Search Page 16 Review of Real Estate Mobile Apps for the Consumer - 2015 Smarter Agent Features: 12 of 21 Clareity Rating: 2.5 Apple App Store Rating 2.5 Android Play Store Rating: 3.9 The first thing you see when you open the Smarter Agent app is an enormous matrix of black-and-white icons crammed in all together -- there's even a second page of icons that didn't fit on the first page. Load time, both for the app and for the search features, is better than when Clareity last formally reviewed the app, but not on-par with many other apps. Testers saw fewer homes than expected in areas they were familiar with. There are many GPS searches available from the home screen, including nearby price changes, new listings, open houses, and the standard closest homes. The app offers true map search; you draw an area with your finger to define the search area. There appears to be no content outside of what is obtained from the MLS. Pictures are small throughout the app, but you can get to a full-size slideshow. Users can save listings for later review. Smarter Agent has fielded an adequate app, but testers would use others first. Start Screen ©2015 Clareity Consulting. All Rights Reserved. clareity.com Listing Details Page 17 Review of Real Estate Mobile Apps for the Consumer - 2015 New York Times Features: 7 of 21 Clareity Rating: 2.7 Apple App Store Rating: 3 Android Play Store Rating: n/a The idea of the New York Times having its own real estate app, with real estate news and listings, is unique. The app is behind the times in its lack of GPS search – neighborhood search is fine for New York City, but it would be useful to be able to see nearby listings with a single click. There are useful filters for "New (7 days)," "Open House," and "Reduced", and you can take a look at the sales information for the listing or nearby listings or units. Photos are nice and large. The app provides school information, but not any other neighborhood information. In New York City, at least putting public transit on the map would be a good idea. Also, some listings have detailed information but others have very little, and for more the user has to go to the broker’s site – good for the broker, but an awful user experience. The map displays points of interest (POI) along with listings, but it would be nice to be able to select/turn off what kinds of POIs were displayed. This app does not have the functionality of national apps or even that of other local NYC apps, but it’s good for a company that doesn’t specialize in real estate technology. Start Screen ©2015 Clareity Consulting. All Rights Reserved. clareity.com Search Results Page 18 Review of Real Estate Mobile Apps for the Consumer - 2015 BHHS Features: 12 of 21 Clareity Rating: 2.8 Apple App Store Rating: not enough ratings to provide an average Android Play Store Rating: 4.4 BHHS’s app is a clone of the Smarter Agent app and like that app was very slow for some reviewers. We won’t repeat what we’ve already said about the Smarter Agent app and its other clones. The only major differences are that the BHHS app is skinned in purple and white rather than in black and white and the "nearby sold homes" feature which lets users quickly identify nearby "comps" and what they sold for when looking at an active listing. The real question is why users rated this app so much more positively than the Smarter Agent app. Are they Warren Buffett fans? Start Screen ©2015 Clareity Consulting. All Rights Reserved. clareity.com Start Screen (continued) Page 19 Review of Real Estate Mobile Apps for the Consumer - 2015 About Clareity Consulting Founded in 1996, Clareity Consulting (clareity.com) provides clients an independent and unique perspective. Clareity has successfully executed a vast array of projects for MLSs, Associations, Franchises, Brokerages, and Technology Companies servicing the real estate industry, including: STRATEGIC AND BUSINESS PLANNING Clareity provides strategic, governance, and product/service business planning that bridges the gaps between strategy, tactics, and the timely activities needed to support your goals. Clareity also facilitates MLS regionalization and data shares. SYSTEM SELECTION From needs assessment and RFP to contract negotiation - for MLS, TMS, Public Records, and other offerings - Clareity's structured processes help your organization make a good business decision with stakeholder involvement. PUBLIC SPEAKING Addressing leadership or large groups on timely topics – informative and fun – popular topics include MLS trends and system options, information security, and real estate technology trends such as cloud computing and mobile technologies. COMPLIANCE AND RISK AUDITS Providing information security, risk management and business resumption planning, staffing and salary reviews, and VOW / IDX compliance audits – Clareity brings both independent view and technical skills. PRODUCT / SERVICE / SOFTWARE REVIEW Clareity performs customer surveys and market research, develops product strategies and specifications, performs usability and quality assurance, security audits, and facilitates user groups. Clareity also facilitates strategic alliances, mergers & acquisitions. RECRUITING Your business is only as successful as your leaders and employees, and Clareity has discreetly helped recruit some of the brightest minds in our industry for their current positions, both executive and technical. WEBSITE PLANNING AND REVIEW Clareity can help improve the design, usability and content of consumer-facing or member/subscriber websites, accounting for key factors such as SEO and mobile experience. Clareity also creates specifications and helps clients select the best partners to produce, and provide compelling content for, their web application. EXPERT WITNESS Whether it's a matter of the policies and practice of organized real estate or a more technical software dispute, Clareity can provide an expert witness with integrity and experience to write expert opinions and provide depositions and testimony. ©2015 Clareity Consulting. All Rights Reserved. clareity.com Page 20
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