Citi OpenInvestorSM Coming to Hong Kong? – How to Set Up Insights | Institutional Investors “So, you are thinking of setting up in Asia?” “Which is better, Hong Kong or Singapore?” “Hong Kong is good for China access. Right?” How often have we heard these words over the years? Actually quite a lot, especially in the last few years, as the European and US economies have stuttered. But all too often setting up in Asia can be far more complex than people imagine. The purpose of this article is to give some basic guidance on many of the do’s and don’ts of setting up, what to look out for, and many of the issues to be aware of in taking on this responsibility. This is something that cannot be achieved overnight, despite the famous “can do” attitude prevalent in Asia, but with both sufficient planning and selection of the right partnerships, it can be achieved smoothly. For the purposes of focus, this publication will mainly refer to establishment in Hong Kong. There are many similar circumstances in Singapore to those found in Hong Kong, thus seeking guidance and advice will usually be of paramount importance for those embarking on this exercise. 1. Why Do You Want to Come to Hong Kong? a. “Because everyone else is there already?” Yes, this is almost true. Of the top 100 global fund managers, 77 have already established a licensed entity. All but one of the top 25 managers are also here. There are Sovereign Wealth Funds and international pension funds also with offices in Hong Kong, often with a view to providing research on Asian fund managers and markets for their Head Offices. Many of the global fund managers are very active in the local market, offering both retail and institutional fund management products and services. The global names have a far more dominant position in the market than local firms. A number of them have been located in Hong Kong continuously for 30 or more years. But this is not the only, or even the key reason for being in Hong Kong. Most of those that have arrived in recent years have cited one or more of the following reasons why they chose Hong Kong as their point of entry to Asian markets. Key Reasons for Setting up in Hong Kong: i. Rule of Law, and relatively straight forward regulatory environment ii. Availability of all necessary services to complement the fund management business: administration, investment banking, securities broking, etc iii. Multiple institutional investors, including sovereign wealth funds, pension and endowment funds, family offices iv. Active retail funds market, plus immediate access to Taiwan and Singapore v. English-speaking business environment vi. “Open architecture” bank distribution of funds vii. UCITS products readily accepted viii. The Hong Kong public invests globally b. “To enlarge the current global footprint of the business?” This is indeed a very understandable objective. As fund management has become infinitely more global, having local offices with direct access to the key stock markets around the globe has become an essential, in order to compete effectively for some of the biggest institutional mandates available. From Hong Kong it is possible to get access to all 17 Asia-Pacific stock markets, either directly or via the many investment banks that service the region. Also, many asset management businesses are finding a more “hostile” environment being created in some Western domestic markets, thus encouraging them to seek their fortunes elsewhere. c. “To manage assets or to distribute products, or both?” Hong Kong has proven to be an ideal location from which to start in Asia. Apart from giving the new entrant market access, it also provides a thorough education on the many different ways and habits of Asian and Chinese investors, that are often very different to those in the West. With a regulatory regime that can accommodate “all comers”, Hong Kong allows fund managers to make their own choices on how they wish to participate in the market. From having a simple research office, to having a “full service” investment and marketing office, the choice is available to be made. The local licensing regime allows choice as well, see “SFC License Types” on the right. There has been no shortage of choice for retail investors when selecting mutual funds to invest in. There are around 1,850 currently authorized for sale locally, of which only 15% are local funds, with the vast majority having been established in the UCITS regimes of either Luxembourg or Dublin. Thus the market is very familiar with this type of product. 2. Getting a License The financial services business is one of the most highly regulated businesses in the world. It is no different in Asia from anywhere else these days. One distinguishing feature may be the relative experience of the Regulator and willingness of it to allow foreign participation in the local market. Hong Kong stands “head and shoulders” above the rest of the Asian region (with the possible exception of Singapore), in providing a totally open market for all who wish to enter. New entrants can choose whether to have a very simple business, just providing analysis of the regions stock markets, or to have a more comprehensive business providing a variety of services to investors. What remains constant however is the need for both the business and the individuals working out of Hong Kong, to be appropriately licensed by the Hong Kong Securities and Futures Commission (SFC). There are different requirements depending on the type of business set up. Typically an asset management business would require an SFC License under one or more of the following categories: SFC License Types for Asset Management Companies i. Type 1 – Securities Dealing ii. Type 4 – Securities Advice iii. Type 9 – Asset Management For each type of License, the SFC requires an Application that sets out in detail the type of business intended to be undertaken, a business plan, and staffing intentions. There is a set of detailed application forms/supplements that should be completed that provides both the degree of answers the SFC is looking for and, for the applicant, the opportunity of understanding the type of regulatory oversight the SFC undertakes. Two senior-level staff will be required as Responsible Officers (RO), which implies they take a high degree of responsibility on behalf of the business to ensure it complies with the requisite licensing rules and regulations. a. Lawyers The business of obtaining a license can become very time consuming. It is recommended that overseas applicants use lawyers with the relevant experience necessary to make the application on their behalf. Far too often, and there have been innumerable examples, “wrong answers” or incomplete applications are given to the SFC, who will then just insist on getting correct and complete information before proceeding. However, the SFC makes a point of saying to applicants that they don’t provide advice to the applicant on what license should be applied for. They encourage use of local lawyers for the purpose, as they also provide a useful “filter” to ensure the application is completed correctly and fully. There are many legal and compliance firms in Hong Kong that claim suitable experience in dealing with SFC matters. The key is to find those firms that are appropriate for the asset management business, rather than for other areas 2 of financial services. These include both local firms and the Hong Kong office of global firms of lawyers. There are some firms, within the asset management space, that are specialist in say exchange traded funds (ETF), or hedge funds, or retail products. It is usually far better to select a firm based on local experience too. A list of recommended firms can be provided on request. b. License type For both the corporate entity and the individual within the organization, there are a multitude of license choices that can be made. Generally, for asset management businesses wanting to offer “full service”, including securities dealing and retail funds, it is best to get Types 1, 4 and 9. For those firms that are only seeking to establish a local office of a global firm, without fund management activities in Hong Kong, a simpler choice of Type 1 and 4 can be made. Again, it usually helps to get legal advice when making this decision, however it is always possible to change and/or upgrade licenses later on. Something that should be taken into account however, although the SFC won’t give direct advice on which license type should be applied for, they make the point that they have an “open door policy” and thus welcome the opportunity to meet potential applicants before an application is made, to discuss business plans and to learn something more about the business. New market entrants are well advised to take up this opportunity. c. Setting up in business Once the decision has been made to enter the Hong Kong market, all the usual legal and corporate formalities need to be carried out. Again, another good reason to hire a local firm of lawyers to handle this on your behalf, as they have the experience and connections with which to complete this task painlessly. But where to locate? There are multiple choices of office location available. Another issue to consider is the cost of office space. Within the Central Business District of Hong Kong the cost of offices has become among the most expensive worldwide. Further, the availability of the right amount of space for your needs can often be difficult to achieve. Fortunately there is a good supply of “virtual” and shared office space run by the usual providers of these services. Many of the largest buildings have these service office facilities, making it easy to get started, before moving on to something more permanent. Whilst there is no single location where most managers have set up, Central in Hong Kong is a very convenient location where it is possible to reach most parts within 10 to 15 minutes, mostly under cover, for when it rains or during the stormy season. d. Business plan As part of the application for a license from the SFC, it is necessary to provide a Business Plan setting out for the Regulator the primary objective of the business. While this does not need to be exhaustive, nor does it need to contain detailed financials, it does need to cover the intentions. Thus, if it is intended to seek retail business, the Business Plan needs to both say so, and confirm the intention of submitting mutual funds to the SFC for authorization purposes. If on the other hand the intention is to only seek institutional business, and thus there are no retail funds to be offered or needing authorization, this can lead to a different and sometimes faster processing of an application. e. Responsible officers, staff licenses One of the mandatory requirements of the SFC in granting a license, is that the business needs to employ a minimum of 2 Responsible Officers (RO) per each type of licence. The ROs needs to have had a minimum of 3 years relevant experience over the past 6 years (relevant to the business and products being offered), and pass a local regulatory framework examination. The SFC expects that at least one RO should be in Hong Kong and available at all times. For overseas persons appointing as RO, the non-resident RO has to demonstrate to the SFC how they can supervise the regulated activities in Hong Kong. f. Time line The SFC has recently let the fund management industry know that the processing of applications for licenses has been improved and that it is much quicker than previously. Nevertheless there remain many stories and actual examples of license applications that have taken up to 12 months or even longer in a couple of instances. Invariably, when checking these out, it can be found that the applicant (and/or lawyer acting) has made multiple errors, leading to such delays. Typical Errors Made on SFC License Applications i. Applying for the wrong type of licence ii. Failing to respond to the SFC questions promptly iii. Failing to provide sufficient or correct information and answers to questions arising iv. Changing the license type mid-application v. Changing the names of ROs or other key staff, mid-application vi. Change of shareholders (of the business) and/or not providing details of them 3 The SFC does have a good record of completing licence applications promptly, if all is completed correctly and efficiently. It has internal guidelines on delivering a response within 15 weeks of the last round of any questions it might have. The number of rounds of questions can be substantial and are usually a reflection of the quality of submission and prior responses. It can often be quicker than that. Provisional licences can be applied for individual applicants in that they are allowed to have a six-month grace period to pass the required examination and a provisional licence is granted subject to this condition. Moreover, processing for an individual licence is much faster for someone with an existing license, just changing jobs from one firm to another. However, it should be noted that individual licences would not be granted until the corporation is approved with a licence. 3. What Products do You Plan to Sell? Most asset management businesses can clearly identify their primary business objectives. Often it is either institutional or retail. Either managing assets for pension funds, sovereign wealth funds and other institutional investors, or offering mutual funds, ETFs, hedge or alternative funds or other similar products for sale to the investing public. Depending on which type of business you plan to do, the choice and range of services needed to set up can differ widely. For example, for a retail focused business, often a Transfer Agency will be needed, to ensure purchase and redemption deals in a fund are efficiently processed, correctly documented and the client appropriately informed. For an institutional-only business, you might consider it necessary to have rapid access to end-of-month valuations. If you are an ETF business, you will also want to be listed on a local stock exchange, and with that comes another assortment of issues to be resolved. In Hong Kong, the vast majority (80%+) of mutual funds sold to the retail investor are UCITS-type products originating out of Luxembourg or Dublin. Thus, if you have this type of product to be sold, the administration and operations requirements will likely be a lot less onerous than if you were setting up domestic funds. If you are a Hedge Fund or Alternative Investment fund, then it is possible your fund domicile is in a “sun drenched island” such as The Cayman Islands, Bermuda or Bahamas. Whilst these locations used to be de rigor a few years ago, no longer are they so useful, as both the US and Europe build their barriers to entry to non-regulated products. Hong Kong SFC-Authorized Funds and Assets Under Management by Domicile, March 2007–March 2012 Analyst notes: Asset figures represent the total value of SFC-authorized mutual funds, not the amount sold in Hong Kong. Total NAV is taken as of previous year-end. Mar-07 No. of Funds Domicile Total NAV (US$ bn) Mar-08 No. of Funds Total NAV (US$ bn) Mar-09 No. of Funds Total NAV (US$ bn) Mar-10 No. of Funds Mar-11 Total NAV (US$ bn) No. of Funds Total NAV (US$ bn) Mar-12 No. of Funds Total NAV (US$ bn) Hong Kong 100 11.6 109 18.6 115 16.3 170 31.9 200 36.8 261 33.4 Luxembourg 1,015 644.8 1,163 710.9 1,204 361.9 1,195 597.7 1,161 759.7 1,070 634.1 Ireland 341 180.5 338 238.0 351 177.0 280 196.1 289 259.3 282 217.9 Guernsey 35 6.6 37 8.4 4 0.1 3 0.001 3 N/A 3 0.0 United Kingdom 44 35.8 50 58.1 49 30.6 56 40.0 58 50.1 53 40.3 Cayman Islands 384 22.0 366 25.8 299 10.9 213 9.4 183 11.3 157 11.1 Others1 61 9.0 60 17.5 71 31.5 51 51.8 50 70.8 37 77.1 1,980 910.3 2,123 1,077.2 2,093 628.3 1,968 926.9 1,944 1,188.1 1,863 1,013.9 Total Source: Hong Kong Securities and Futures Commission, Cerulli Quantitative Update – Asian Distribution Dynamics 2012 1 Others includes funds registered in other European countries, Bermuda, the British Virgin Islands, and other miscellaneous countries. 4 Yearly Gross Sales Breakdown by Major Fund Categories 100% Equity Funds 90% Bond Funds 80% Warrants, Futures and Options Funds Balanced Funds 70% Guaranteed Funds Others* 60% 50% 40% 30% 20% * Include Money Market Funds/ Liquidity Funds, Equity Index Funds, Fund of Funds, Hedge Funds and Other Funds. 10% 0% 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 up to July Source: Hong Kong Investment Funds Association Sales and Redemptions Survey, up to July 2013 It is essential to choose carefully the type of products you will be likely to sell to clients in Asia. Whatever your choice can determine a number of other key issues. These include: the type of license you need to apply for; the level of set up needed for the office; the numbers of staff you need to recruit. Typical Product Choice for Funds in Hong Kong i. Local funds ii. ETFs iii. UCITS/SICAV products iv. Pension funds v. Institutional portfolio management vi. Hedge or alternative funds vii. Private equity viii.REITS The key “open” markets of Asia are Hong Kong, Singapore and Taiwan. Around 80%+ of fund sales are of the UCITStype from Luxembourg or Dublin in Hong Kong and Singapore, and around 60% in Taiwan. In most other parts of Asia it is local/domestic product that succeeds. It is probable however, that a new arrival to the region would want to build some experience with existing products first, before then embarking on the creation of a new business. a. Institutional or retail? Many new arrivals to the Asian fund management business will look at the region’s retail distribution model for mutual funds and consider it to be too hard to break into. While there are always opportunities for those offering exceptional funds, top rated performance or niche products for investment, it is also true that the retail funds markets of Hong Kong and Singapore are looking a little overcrowded. Nevertheless, the same is not so true about the institutional markets of the region. With many Sovereign Wealth Funds, pension funds, endowments and other institutional portfolios that outsource part of their assets to third party managers, there remains many more and perhaps somewhat easier to access, opportunities for those new to Asia. 5 Whilst no published figures are available, it is widely estimated that the major institutional investors in China, Hong Kong and Asia generally, have outsourced some part of their assets for management to at least 200 different fund managers. A couple of the major institutions may have more than 80 external relationships alone. Often, they will review these outsourced management contracts every three years, unless there has been some significant change to the relationship, either through poor performance, change of individuals managing the assets, or service errors. Either way, there clearly are many opportunities for fund managers to win mandates, especially if they can offer skills that are not simply a replication of what is already available and/or being used in the market already. Another advantage of only seeking institutional business, is that it can make the SFC License application easier to obtain. Only dealing with professional investors excludes the need for scrutiny on offering retail products, which would otherwise be necessary for a license to be granted. Hong Kong has many pension funds in the US$300 million to US$5 billion category. The larger of these will often employ their own specialists to oversee and manage the portfolio, whereas the medium and smaller funds will often seek advice for external consultancy by firms of actuaries. Hong Kong Retail Fund Yearly Gross & Net Sales in US$ billion Gross Sales 54.9 50.9 50 Net Sales 45.5 40 Gross Sales (3-year rolling average) 37.5 Gross sales (5-year rolling average) 28.8 30 24.3 20.3 19.5 20 15.0 14.1 12.6 10 Net Sales (3-year rolling average) 18.0 14.0 11.2 9.5 4.1 4.6 6.9 3.2 2.6 1.2 6.2 3.8 Net Sales (5-year rolling average) 6.2 2.5 0 -4.6 -10 2001 2002 2003 2004 2005 2006 2007 2008 2009 b. Traditional, hedge, alternatives, REITS As indicated elsewhere in this document, there is widespread use of UCITS mutual funds in Hong Kong. Due to the somewhat stricter criteria for gaining SFC authorization, hedge and alternative funds have never managed to succeed in the retail space, although at times they have done reasonably well in the private banking and HNWI markets. Unlike in Europe and the US however, hedge and alternative funds have failed to gain any popularity among institutional investors, particularly local pension funds. 2010 2011 2012 2013 up to August There are many hedge and alternatives funds that have set up in Hong Kong, as the licensing requirements for doing so are relatively straight forward, and not much different than for traditional fund managers. In setting up as a hedge fund however, managers should not expect to raise much money locally, and should seek to target the usual sources of capital from Europe and the US. REITS in Hong Kong have had limited public appeal, since the launch of the first product to be authorized by the SFC, The Link REIT, some years ago. 6 c. Pensions, MPF or ORSO? Hong Kong established a mandatory retirement scheme to cover all employees in Hong Kong in 1999. The Mandatory Provident Fund (MPF) now covers more than 2.3 million employees, who are required to contribute 5% of their salary up to HK$7,100 (from November 1, 2013) per month. Employers are likewise required to contribute 5% of salary up to HK$7,100, per month. Since launch the MPF has had around 20 providers of products, with a choice of more than 450 funds. The market has however, been dominated by a small number of banks and insurance companies, which between them have more than 90% market share, leaving little scope for the small players. There have been no new entrants to the MPF market since it was launched, and there have been very few corporate changes either, both due to the complexity of the regulatory issues involved in this business. Nevertheless, as assets in MPF products now exceed US$55 billion, it represents an attractive, long term and stable pool, if able to be accessed. The Occupational Retirement Scheme Ordinance (ORSO) was the prior retirement scheme in Hong Kong, and is slowly being phased out, in favor of MPF. Nevertheless, ORSO schemes are more attractive and less restrictive from the point of view of fund managers. They provide broader investment scope for the assets, and at around US$30 billion, are still big enough to attract attention from the big firms. It will usually be ORSO schemes that provide pension fund management opportunities for new as well as existing fund managers in Hong Kong. d. UCITS, local, Cayman, etc.? UCITS funds from Luxembourg or Dublin represent around 80% of the 1,850+ SFC authorized funds able to be sold to retail investors in Hong Kong. As is evident, the SFC will readily authorize these products, provided the fund manager is also licensed. Likewise, Cayman Islands, Bahamas, Bermuda, Channel Islands are jurisdictions that the SFC has readily accepted for the purpose of domicile for funds authorized in Hong Kong. But this could all change! In January 2013, the SFC made known that it had been in discussions with the CSRC in China to create a “mutual recognition scheme” whereby those unit trusts or mutual funds that are domiciled and authorized in each other’s jurisdiction could be recognized for cross-border sale in Week 1 Submit application • Checklist • Prospectus • Detailed information Hong Kong and China. As the size of the Chinese funds industry and investor population is around 100 times that of Hong Kong, clearly this represents a massive opportunity for those fund managers in Hong Kong that have products that could qualify. As a result of this, there has been a marked increase in the creation of Hong Kong-domiciled funds since the beginning of 2013, and when the “mutual recognition scheme” eventually gets started, it is forecast there may well be even further growth in this area. A point worth noting however, is the absence of any US mutual funds. Although it is technically possible to have these authorized, in practice none of the major US mutual fund providers have done so, preferring, where they have them, to use UCITS products from Luxembourg or Dublin. It could be argued that this is an opportunity for someone, in due course, however, it is also the case that historically, Asian, and especially Hong Kong investors, have had very little interest in investing into the US equity markets via mutual funds. e. Getting funds authorized Getting funds authorised by the SFC in Hong Kong has become a well travelled route. Without doubt, unless the firm has employed multiple experienced lawyers in its own staff, this is a role for which the local legal profession is well suited. Depending on the complexity, type, nature, etc. of the funds concerned, it is usually best to select lawyers with a well established team with the necessary experience, to handle the authorization process. The SFC has a clearly documented regime for making applications for fund authorization. Completing the SFC “Checklist” in itself will ensure the gathering of information, documentation, and supporting material. The best advice to be given to any firm seeking funds authorization, is to ensure there is the minimum time delay in responding to any SFC enquiries, and that answers given are full and accurate. It is surprising how few actually do this! f. Time line Below is an approximate time line of the process for a mutual fund to be authorized for sale by the SFC in Hong Kong. There can be no certainty this can be achieved, indeed there have been a number of occasions in the last 5 to 10 years where the time frame has been nine or more months. Further, if there is anything complicated about the product, or if there is any use of derivatives, the time frame shown can automatically be doubled. Week 3/4 Answer first round questions • All answers complete • Reply to further SFC questions Week 10/15 Answer second, third or more round questions • Prepare constitutive documents • KFS, prospectus • Chinese translations • Marketing documents Source: Information from Hong Kong Securities and Futures Commission and market sources 7 4. People Getting right the recruitment of people for international businesses can be one of the most frustrating and difficult of tasks facing any organization. There are so many options: “Do we send someone from Head Office?” “Who should we recruit locally?” “They have no experience of our corporate culture.” “How can we trust them if they haven’t worked for our business before?” These are just some of the many issues facing those seeking to enter a new market. It doesn’t matter the industry, these are common problems across all businesses. There are no easy and simple answers. There does have to be something of a “leap of faith” when recruiting anyway, doing it from Europe or North America for Asia, just widens the distance. a. Hiring The most frequent question asked by non-Asian firms looking to hire in Hong Kong, is about the language skills of those they wish to hire. “Do we need someone who speaks Mandarin?”. “Is Hong Kong business done in Cantonese, Mandarin or English?” Hong Kong has had an active mutual funds business for at least 25 years now. The institutional business market has been going for over 30 years. The industry has accumulated many talented people, with all the necessary skills required to succeed. For retail funds distribution, “wholesalers” as these people are often referred to, will generally be those best able to provide the degree of support necessary for the major distributors. These are the banks throughout Hong Kong. Their requirements are for support in the form of training, promotion, branch visits, etc. Given that the vast majority of those being communicated with are likely to be Chinese, and of these, most likely their first language will be Cantonese, this will be the requirement of a wholesaler. If looking to hire people that can service the Taiwan and China markets, then Mandarin Chinese will be the necessary language. b. How to hire? Using head hunters Hong Kong has a large number of recruitment advisers and head hunters. Many of the major global firms are here, and there are a number of local firms with a substantial presence in the market. Asset management recruitment has often fallen into two distinct camps. First, it will be the recruitment of analysts and fund managers, i.e. those actually managing the money. Typically, these people will be knowledgeable of the Asian region markets, particularly China, most likely will have worked in fund management for a competitor. Prizing them out can be a challenge, often solved through higher salaries, bonuses, or other financial incentives. Second, the recruitment of marketers has become something of a more specialist art. Having contacts with firms (and individuals within them) becomes far more important. Given the relative levels of staff in these positions, often the recruitment firms will maintain lengthy lists of names of those within each organization, and roll these out for each assignment. Choosing whether to pay a retainer fee to recruit, or work on a success contingency fee is as much about which firm to choose to work with. Some can offer both routes, but most prefer the former route, as it ensures they get paid regardless of success. As an alternative, recruitment advertising is usually on Saturdays in the main English-language newspaper. There is also an on-line recruitment service that is popular for administrative and middle grade staff. c. How many do you need? Many new arrivals to the Hong Kong market use as their benchmark, their staffing levels in other locations. This can often provide a false picture, as within Hong Kong there is little “travel” required between meetings, thus more time can be spent with clients. Usually, getting started with a modest number for each discipline makes sense, but this can be changed quickly if, for example, the manager is included in the distribution platform of one of the major bank distributors where greater resources will be required. Clearly account needs to be taken of potential expansion to other regional markets. Many people in Hong Kong have had cross-border working experience, especially for China and Taiwan. For the institutional business, many of the key contacts at target clients will have excellent English language skills, and given that they will often require to meet the manager of their assets, not simply the marketer, the importance of language skills is greatly reduced. 8 5. Distribution What and/or who is the target market for your products? Usually fund companies offering mutual funds are looking to get “distributors” to take their products and sell them on to end-investors. In most parts of the Asian region, distributors are generally the consumer banks, and they can have a dominant presence in many markets also. Typically, in Hong Kong, financial companies such as banks can control more than 80% of the distribution of mutual funds. Thus it is of utmost importance to be able to get onto the distribution lists for these organizations. This is not easy, many banks have no need or desire to add more products to their distribution shelf-space, believing they already have too much product. Banks expect their fund company providers to be capable of providing equivalent levels of service and support to that already being received from existing providers, before adding new fund houses onto their shelf space. This can be very challenging for a new market entrant. Insurance companies are increasingly looking to distribute mutual funds as well. Their achievements to date have been modest, but with approximately 50,000 insurance agents in the market, there remains good potential in this area. They are a useful alternative platform to that offered by banks, but will often require products that are less “mainstream” in nature, i.e. there is some niche about where they might be invested. a. Who sells funds? Fund distribution in Hong Kong is dominated by the retail/ consumer banks, who together with private banks, are estimated to have a market share of around 80% of sales and AUM. Insurance companies are forging an increasing market share, albeit still quite small, as they train up their large sales teams to use mutual funds either directly or via investment linked assurance schemes (ILAS). Wealth managers (non-bank), securities and stock brokers, independent financial advisers (IFA) make up the balance of sales, but their proportion remains quite small. An issue that can often surprise new entrants to the Asian markets, especially those from the US and UK, is that the Asian institutional market has not been a user of mutual funds. Indeed, only in the last year or two have they begun to recognize and understand the benefits and usage of ETFs. In this respect, Asia and Hong Kong is some distance behind established Western markets. b. Getting onto bank distribution lists As stated, this is no easy task. Banks in Hong Kong dominate the mutual funds distribution scene, with around 80% market share. Each bank has its own methods to analyse a fund, the fund manager, undertaking due diligence and compliance reviews, all of which are quite separate from whether the fund is a “top performer” or not. Depending on the bank, there may be a wide choice of funds and managers offered, or a very limited and focused list. The table below provides some guidance to the differences. Cerulli Chart of Fund Distribution in Hong Kong Hong Kong Mutual Fund Assets Under Management by Distribution Channel, 2010–June 2012 100% 90% 3.2% 12.1% 13.6% 13.7% 0.9% 1.3% 80% 2.6% 3.0% 1.2% Banks Securities firms 70% Insurance 60% 50% Direct 68.6% 73.2% 71.4% 13.3% 10.9% 11.1% 2010 2011 Jun 2012 Independent financial advisors/platforms 40% 30% 20% 10% 0% Source: Cerulli Quantitative Update – Asian Distribution Dynamics 2012 9 List of Hong Kong Banks Distributing Mutual Fund Distribution of Mutual Funds by Retail Banks in Hong Kong Approved List? Specialist staff as “Gatekeeper” Own Brand Funds Number of Third Party Funds Ease of Access Volume Sales Citibank Yes Yes No Large Average Very High HSBC Yes Yes Yes Small Poor Very High Hang Seng Yes Yes Yes Small Poor High Standard Chartered Yes Yes No Large Good High Bank of East Asia Yes Yes Yes Medium Average Average Bank of China Int. Yes Yes Yes Small Poor Average Bank of Communications Yes No No Medium Poor Below Average DBS Yes Yes Yes/No Medium Average Average Fubon Yes Yes Yes/No Medium Average Average ICBC No No No Medium Poor Poor c. Dealing with “gate-keepers” Each bank will likely employ experienced analysts, specialist in reviewing mutual funds. Their role will be to determine whether or not to include a fund and fund manager on the house distribution list. These people, often referred to as “gate-keepers”, are among the most important with whom the fund company has to deal. They require a regular supply of information and material about each fund approved for use, they need the latest portfolio, details of any changes that might occur, and updates on relative performance. This information can often be “repackaged” to be able to be sent out by the banks to their customers, either those who may already have invested in the fund, or to prospective investors, when promoting the fund for sale. d.IFAs, insurance companies, securities companies, banks, private banks While it is the retail (or consumer) banks that are dominant in distribution of mutual funds in Hong Kong, private banks are also able to offer both significant volumes, and somewhat different requirements from the mainstream. Private Banks have tended to concentrate more on the alternative products area, including use of hedge funds, structured products, co-investment vehicles, and some property related vehicles. Independent Financial Advisers (IFA) have become a very small part of the funds distribution community. This was not always the case, indeed 10 or 15 years ago they were still quite a force, but through increased regulatory controls, and the significant rise in banks’ distribution, the IFAs’ proportion of total sales has dropped. Key reasons for this also include: Tax – it is not an issue as for most individuals in Asia, there is little or no tax to pay on their investments. Estate Duty or Inheritance Tax: Places like Hong Kong have abolished this, and many of the wealthiest citizens are now able to pass on their wealth on death without tax considerations. Most IFAs in Hong Kong tend to use insurance products for their clients, often those issued by companies based in the Isle of Man (offshore from the UK), which offer multiple investment choices. 6. Media, Advertising, Publicity One of the most common truisms of the advertising business, is that it is impossible to know with any high degree of accuracy how effective each advertisement is, but without any advertising, no one will know of the existence of a product anyway! Over the years, mutual fund advertising has ranged from “money-off-thepage” to branding-only types. While the former is generally no longer allowed, the latter type is the most difficult to quantify success with. a. Which works? From the point of view of “branding” then clearly some form of distinctive advertising can be quite effective. Whether it is on the side of a bus stuck in a traffic jam in the middle of Central, or a 15 second slot in the middle of a news bulletin on TV, trying to make prospective clients more familiar with 10 the “brand” or name of a business has become an essential part of the development of the fund industry. In Hong Kong there is an enormous choice of media outlets available, which together with specialist financial publications, can be a daunting prospect for a newcomer. There has been evidence in the recent past also, that while little account of advertising might be taken by investors, they can and often are greatly influenced by word-of-mouth encouragement, from friends on what products to buy. This can therefore mean use of media promotion, articles, advertorials, etc., can have greater impact than simply a stand-alone advertisement. b. TV or print? Print has proven to be the more effective means of “speaking to investors”. That is not to say that TV doesn’t work, however the relative differences in costs, especially for Chinese-language print and TV advertising is considerable and somewhat prohibitive. c. Display and/or outdoor? Hong Kong has many alternative locations for advertising. Whether it be a “Billboard” or the side of a bus or tram, on the Star Ferry crossing the harbour all day and night, or a hoarding atop one of the many buildings that face the harbour, all have been used at one time or another by companies in the asset management business. d. Language issues Chinese-language advertising reaches the majority of the population in Hong Kong, although many, especially those in the primary target group for mutual funds, can and do read English, even if they are not always willing to speak it. 7. Where to Locate? a. Own office or serviced offices? This will depend entirely on how big an operation you are wanting to set up. There are many choices available in Hong Kong, ranging from the one-room serviced suite, to whole floors of buildings. There are no regulatory restrictions on setting up in a serviced office, many do. And as you expand, then within that centre there may be further space available. b. Hong Kong, Kowloon, Central or fringe? It might seem obvious, to set up in Central, Hong Kong, where all the competitors have already established offices. But it is frequently the case that some choose to locate outside this core business district. There are no obvious benefits these days in being too far away from Central, as rentals in office buildings throughout Hong Kong have risen so far in the last 5 years. Where Kowloon, Wan Chai or Taikoo Shing, all locations with office space, used to be significantly cheaper than Central, this is no longer the case. Of course, in the key buildings in the heart of the city, rentals have doubled or more in the last 10 years, however, there are still many offices in the surrounding areas, usually slightly older and less flexible or convenient, that can be affordable for those wishing to dip a toe into the market. Choosing where to locate may be a secondary issue in the plans when setting up in Hong Kong, however for experienced “China hands” the knowledge of the “fung shui” of an office will be a very important consideration. “Fung shui” (which, among other things, is a study of the wind and the light of a location), for many in Hong Kong can be the single most important issue, as it determines the amount of luck that a business might enjoy. There are many “fung shui” practioners, who, for a suitable fee, will tell new arrivals whether they have chosen the right location or not. It might also be noted, that no financial business in Hong Kong would ever consider NOT having a “fung shui man” visit their premises to check it out, and recommend adjustments to ensure the most favorable elements are in place. 8. What about China? Hong Kong really is the gateway to China, and as a result of recent regulatory developments, being established in Hong Kong can give even greater and better opportunities north of the border. These include: i. The mutual recognition scheme for funds domiciled in each others’ markets; ii. RQFII3 (Renminbi Qualified Financial Institutional Investor) Citi has provided a number of other useful guides to these issues, which are available on request. a. Who needs a Joint Venture? The Joint Venture Fund Management Company (JV FMC) scheme in China has been in existence for almost 15 years. This has allowed non-Chinese fund managers a form of access to the Mainland markets through part ownership of a local business. It is arguable whether a JV FMC is necessary any longer. As a means with which to get established in China and to build knowledge and experience, there have been very mixed reports from the market. Some have done very well. They have allowed the local management of these businesses to flourish and grow, they have often avoided having any direct responsibility for the business, and as a result have seen sometimes a good growth in assets under management. There are others, who have wanted to be active participants in the JV, who have found strong resistance locally, causing a painful experience to be had by all. With the advent of the “mutual recognition” scheme for unit trusts and mutual funds, between Hong Kong and China, it may well be that this will supersede the role of JV FMC in time. 11 9. Costs? a. Will you be setting up a sales and marketing office? For a first step into Asia, this can often be the best choice for a fund management business. It is simple, is “admin-lite” and enables time to evaluate the full needs of the business as it grows. It still requires a License from the local Regulator, it also will likely involve the need to provide minimal services in the event of transacting business. Another aspect to this is to determine whether you plan to provide “retail” products, or to be focused only on the “professional” market. Unlike in some other parts of the world, it is possible to sell fund management products and services to institutional investors in most of Asia, provided they are not intended for use by “retail-type” investors. b. Setting a budget Knowing how much you want to spend, or how much you are willing to spend is a crucial aspect in setting up a new office. While it would be good to provide some “ball park” figures, these, by necessity, can vary enormously depending on what, where and how you set up. Hong Kong is no longer a “cheap” location. The costs of living are among the highest worldwide. However, despite this, many would consider Hong Kong also provides some of the best value for money anywhere in the world also. “Cost” Items to Consider when Setting Up a New Office in Hong Kong i. Legal fees ii. Business registration fees iii. Licensing fees iv. Office expenses and service charges v. Recruitment fees vi. Salaries for staff vii. Travel and housing expenses viii. Product registration fees ix. Translation fees x. Technology 10. Administration, Back Office Support Who are your existing suppliers of administration services? Are they also operating a full suite of services in Asia and in all locations? Asia is home to virtually all the major banks, stock brokers, and other providers of services to the asset management industry. However, in many instances, these firms might have a single office in either one major location or the other (i.e. Hong Kong or Singapore) and then outsource to others when it can’t provide itself. Thus, if you are managing assets invested in say 5 or more Asian stock markets, depending on your service provider, you might need to sub-contract custody services to multiple providers, per market. Or, you can choose a single provider that is in all the markets of the region, although the list for that choice is very short. a. What services do you require in Asia? Most fund companies when coming to Asia for the first time have little or no idea what exactly they need or want in the way of services. Usually it is a matter of replicating what has been done elsewhere. There is nothing wrong with this approach, as it does mean that what is being established conforms to whatever the people from Head Office understand. There are times however, when not all the range of services are needed, either on Day 1, or in the foreseeable future. The key is to try to identify which of these are needed and which are not. Usual Range of Admin Services Required by Fund Managers in Hong Kong i. Middle and back office ii. Valuations iii. Reporting iv. Custody v. Transactions vi.Forex vii. Banking viii. Collateral management ix. Technology base x. Transfer agency 12 b. Are you looking for help from your service providers? Of course you are! Help, in whatever form, is one of the primary ingredients sought by any new entrant to the Asian markets. This can be in one or more of many different ways. Typical Areas of Assistance Required by Fund Managers from Their Service Providers i. Which professional services firms, e.g. lawyers, accountants, compliance, etc. to use; ii. Where should the office be located? In dedicated space, a business centre, within the Central Business District, etc. iii. Who are the key “gatekeepers” for the primary distributors? iv. Where to find suitable staff, which head-hunters to use? v. Who are the competitors against which to benchmark? vi. In-source or out-source of administration services? vii. Dealing remotely viii. Distribution of products ix. Introductions to institutional investors x. Invitations to industry events 11. Competition a. Who is the competition? It is a statistic provided by the SFC, that 77 of the top 100 global asset management firms have established a presence of some sort in Hong Kong. Without doubt, competition is fierce. But this is true of almost anywhere in the world these days, and it is certainly nothing to be frightened of. Not only are global asset managers in Hong Kong, so also are many of the leading Chinese-owned firms. In the retail space, most of the usual names of top firms are represented. They have been able to use their UCITS products from Luxembourg or Dublin, to enter and grow a market share of the mutual funds business on offer. b. What do they do? Most fund managers established for a number of years in Hong Kong, have built a comprehensive business model that seeks both retail and institutional business. Further, they have often used Hong Kong as the base from which to develop regional businesses in Singapore, Taiwan, China, Korea, etc. Much depends on whether they have also built a management capability, to manage Asian region assets for their global clients. 12. What Else? a. Dealing with Head Office Dealing with Head Office has proven, over the years, to be one of the most difficult of challenges faced by fund managers setting up in Hong Kong. Quite apart from the obvious time differences, a conference call involving Europe, East and West Coast US and Australia can be impossible to schedule. Likewise, managing the often inflated expectations of senior management, once the business has been set up requires great expertise. b. Visiting fund managers, sales executives, and their licensing? Hong Kong has become a favorite place for fund managers to stop off on trips around the world. They can call in to meet with clients, update their colleagues on what is going on within the funds they manage, and undertake some marketing of their products. While most of this can be done in the confines of their business premises, in the event of any public marketing, such as seminars for retail investors, then it is advisable to obtain a temporary license from the SFC for the purpose. Usually this is quite straight forward, and relatively quick to have processed. Stewart Aldcroft Senior Advisor, Investor Services, Asia Pacific Citi Securities and Fund Services 13 Appendix 1. Components in Combined Fund Management Businesses Components in Combined Fund Management Businesses Note: The amount of assets under management by insurance companies has excluded those assets sub-contracted or delegated to other licensed corporations/registered institutions in Hong Kong for management. REITs: real estate investment trusts Combined fund management business HK$12,587bn LC: licensed corporations RI: registered institutions Market capitalization of REITs HK$174bn Non-REIT fund management business HK$12,413bn Asset management business HK$8,246bn Other private banking business of RI HK$2,679bn IC: insurance companies Fund advisory business of LC HK$1,488bn LC RI IC (Note) HK$7,690bn HK$198bn HK$358bn Source: Hong Kong Securities and Futures Commission’s Fund Management Activities Survey 2012, July 2013 2. Licences The below figures show the number of licenses issued by type. Many corporations and individuals will have multiple license-types. Licenses Type 1 Type 4 Type 9 Corporations 934 872 892 Individuals 24,815 9,298 4,469 Responsible Officers 3,042 2,390 2,208 Source: Hong Kong Securities and Futures Commission, as at December 31, 2012 3. NAV of Authorised Funds by Type Net Asset Value of Authorised Funds by Type (in US$ million). Number of Authorised Funds Bond Equity Diversified Money Market Fund of Funds Index Guaranteed Hedge Others Total NAV 467,175 498,959 45,726 83,609 9,332 126,127 515 630 5,551 1,237,624 Number 338 82 39 72 124 14 5 16 1,660* 970 Source: Hong Kong Securities and Futures Commission, as at December 31, 2012 *The number of “umbrella structures” is 187, thus a total of 1,847 funds are authorized by the Hong Kong SFC. 14 4. Asset Management and Fund Advisory Business of Licensed Corporations Asset Management and Fund Advisory Business of Licensed Corporations, Registered Institutions and Insurance Companies (HK$9,734 billion) Asset Management and Fund Advisory Business by Type of Funds (HK$ million) 12.3% 5.6% 30.4% 4.5% Government funds $1,195,756 Private client funds $917,126 Pension funds $544,413 SFC-authorized retail funds $1,709,200 MPF $442,858 Institutional funds $1,968,377 20.2% Other funds $2,955,932 17.6% 9.4% Asset Management and Fund Advisory Business by Type of Funds 2012 vs 2011 (HK$ million) 2012 $1,968,377 (+29.5%) Institutional funds $1,520,367 2011 $2,955,932 (+39.8%) Other funds $2,114,174 $1,709,200 (+30.2%) SFC-authorized retail funds $1,312,808 $1,195,756 (+54.7%) Government funds $773,060 $544,413 (+77.3%) Pension funds $307,036 $917,126 (+278.6%) Private client funds $242,212 $442,858 (+16.0%) MPF $381,701 0 500,000 1,000,000 1,500,000 2,000,000 2,500,000 3,000,000 3,500,000 Source: Hong Kong Securities and Futures Commission’s Fund Management Activities Survey 2012, July 2013 15 5. Asset Management Business (HK$8,246) Asset Management Business (HK$8,246 billion) by Source of Funds ($ million) Licensed corporations Registered institutions Insurance companies Total Hong Kong investors (% of total) 2,592,907 (33.7%) 79,654 (40.2%) 298,800 (83.4%) 2,971,361 (36.0%) Non-Hong Kong investors (% of total) 5,096,511 (66.3%) 118,607 (59.8%) 59,462 (16.6%) 5,274,580 (64.0%) Total (100%) 7,689,418 (100%) 198,261 (100%) 358,262 (100%) 8,245,941 (100%) Source: Hong Kong Securities and Futures Commission’s Fund Management Activities Survey 2012, July 2013 6. Assets Managed in Hong Kong (HK$5,707 billion) Assets Managed in Hong Kong (HK$5,707 billion) by Geographical Distribution of Investments Assets Managed in Hong Kong by Geographical Distribution of Investments (HK$ million) 1.4% 0.8% 6.6% 11.2% 53.6% 20.9% Hong Kong and Mainland $3,061,470 UK & Europe $375,028 Japan $313,372 Other regions $82,167 Rest of Asia Pacific (including Australia and New Zealand) $1,191,531 Non-identifiable $47,370 North America (USA and Canada) $636,225 5.5% Assets Managed in Hong Kong by Geographical Distribution of Investments 2012 vs 2011 (HK$ million) $3,061,470 (+64.6%) Hong Kong and Mainland $1,860,304 2011 $1,191,531 (+36.4%) Rest of Asia Pacific (including Australia and New Zealand) 2012 $873,497 $636,225 (+24.9%) North America (USA and Canada) $509,521 $375,028 (+82.7%) UK & Europe $205,245 $313,372 (+18.5%) Japan $264,543 $82,167 (+48.4%) Other regions $55,350 $47,370 (-42.7%) Non-identifiable $82,718 0 500,000 1,000,000 1,500,000 2,000,000 2,500,000 3,000,000 3,500,000 Source: Hong Kong Securities and Futures Commission’s Fund Management Activities Survey 2012, July 2013 16 7. Staff Profile in Fund Management Business Staff Profile in Fund Management Business (Total number: 32,188) Staff in Fund Management Business by Job Function 1.8% 2.6% 3.4% 4.8% 5.8% 7.3% Fund administration 2,354 Research/Analysis 1,110 Sales and marketing 23,903 Asset management 1,534 Corporate planning and business management 587 Others 1,864 Dealing and/or trading 836 74.3% Staff in Fund Management Business by Job Function 2012 vs 2011 23,903 (+2.0%) Sales and marketing 23,441 2012 2011 2,354 (+12.6%) Fund administration 2,091 1,864 (+13.6%) Others 1,641 1,534 (+8.7%) Asset management 1,411 1,110 (+1.3%) Research/ Analysis 1,096 836 (+8.6%) Dealing and/ or trading 770 Corporate planning and business management 587 (+4.6%) 561 0 5,000 10,000 15,000 20,000 25,000 30,000 Source: Hong Kong Securities and Futures Commission’s Fund Management Activities Survey 2012, July 2013 17 Citi OpenInvestorSM is the investment services solution for today’s diversified investor that combines specialized expertise, comprehensive capabilities and the power of Citi’s global network to help clients meet performance objectives across asset classes, strategies and geographies. 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