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What Does It Take to Become One of Canada’s Top 100 Employers?
2004 TOP EMPLOYER SUMMIT
MARCH 11 - 12, 2004 • PARK HYATT HOTEL • 4 AVENUE ROAD, TORONTO
THE “MUST-ATTEND”
HR EVENT OF THE YEAR
In this two-day conference, you will:
Meet the key writers and decisionmakers behind the annual Canada’s
Top 100 Employers competition.
Hear directly from over 20 senior HR
managers on this year’s “Top 100”
list about their most innovative
HR programs.
Interact with leading academic thinkers
on how human resources policies now
influence corporate strategy.
Hear from practice directors at Canada’s
leading HR consulting firms on future
directions in recruitment and retention.
Leave with a step-by-step guide on
what you need to do to become one of
Canada’s Top 100 Employers.
HEAR SENIOR HUMAN RESOURCES
PROFESSIONALS FROM LEADING
“TOP 100” EMPLOYERS:
Bank of Montreal
Merck Frosst
General Dynamics Canada
Great-West Life
University Health Network
Rogers Communications
Halsall Associates
Frank Russell Canada
Ernst & Young LLP
Crystal Decisions
Wardrop Engineering
Epcor Utilities Inc.
Cascades Inc.
Shell Canada
SaskTel
TDL Group
KPMG LLP
VanCity
Canada’s most comprehensive
conference on how to become a top
employer. Hear from the experts:
Richard N. Bolles, renowned speaker and author of the world’s
most popular career guide, What Color is Your Parachute.
Richard W. Yerema, author of Canada’s Top 100 Employers and best-selling career author.
Dr. Barbara Moses, career guru, best-selling author of What’s Next and
President, BBM Human Resource Consultants Inc.
Anthony W. Meehan, creator of Canada’s Top 100 Employers and the
Publisher of Mediacorp Canada Inc.
Over 35
industry-lea
speakers — ding
one conferenall at
ce!
James Deacon, Assistant Managing Editor at Maclean’s Magazine
responsible for the Canada’s Top 100 Employers annual feature story.
Katherine Macklem, National Business Correspondent for Maclean’s Magazine and writer
of their cover story on Canada’s Top 100 Employers.
Dr. Daniel A. Ondrack, Academic Director & Professor of Organizational Behaviour,
Rotman School of Management, University of Toronto.
Dr. Jeffrey Gandz, Director of Executive Education & Leadership Professor, Richard Ivey
School of Business Administration, University of Western Ontario.
Chris Pinney, Director, Canadian Centre of Philanthropy’s “Imagine” Program.
GALA RECEPTION: Conference delegates also receive a complimentary ticket to this year’s gala
reception for Canada’s Top 100 Employers, held at the same time as the conference.
SPACE IS AT THIS CONFERENCE IS LIMITED: Avoid disappointment — register today by calling
1-800-361-2580 or register online at http://www.EmployerSummit.ca.
Sponsored by
MEDIACORP CANADA
CONFERENCE PROGRAM
Thursday, March 11, 2004:
7:30 am — 8:30 am
Registration & Continental Breakfast
8:30 am — 9:00 am
Opening Remarks from the Co-Chairs
The first part of today’s session will focus on
three “big picture” themes: (1) Why do human resource policies matter so much in employees’ lives? (2) Why are these policies becoming increasingly integrated with corporate
strategy? (3) Why are the public and media
paying so much attention to these issues?
ANTHONY MEEHAN,
Publisher, Canada’s Top 100 Employers
RICHARD YEREMA,
Author, Canada’s Top 100 Employers
9:00 am — 10:30 am
KEYNOTE PRESENTATION: “Change Your
Organization, Change the World: Why
Human Resource Policies Matter in
Employees’ Working Lives”
Richard N. Bolles, the renowned speaker
and the world’s best-selling career author,
will make a feature presentation on the
new role of employers — and the managers who set human resources policies
— as positive agents of change in employees’ lives. Never before have employers
been presented with so many opportunities to change their employees’ lives for
the better — and become far more effective organizations in the process.
This is a rare opportunity to hear the
world’s leading authority in the field discuss a subject that has become his life’s
mission. This feature presentation should
not be missed.
RICHARD NELSON BOLLES,
Author, What Color is Your Parachute?
10:30 am — 10:45 am
Refreshment & Networking Break
“A Taste of France” — This short coffee break
features pastries and refreshments from la belle
France. Brought to you by Alliance Française.
10:45 am — 12:15 pm
“Understanding the Strategic Importance
of Being a Top Employer”
Becoming an employer of choice is more
than just a nice award — it has strategic con-
To register, call 1-800-361-2580
or visit http://www.EmployerSummit.ca
sequences that reach deep within your organization. Research shows that top employers not only outperform their competitors
in the marketplace — they also attract the
leadership talent needed to sustain this competitive advantage. In this thought-provoking session, two of Canada’s leading academic
thinkers make the case for becoming a top
employer. You’ll leave this session with the
evidence needed to convince the rest of your
executive team that becoming an employer
of choice is a matter of strategic importance
for every part of your organization.
DR. DANIEL A. ONDRACK,
Professor of Organizational Behaviour &
Academic Director, Rotman School of
Management, University of Toronto
DR. JEFFREY GANDZ,
Director of Executive Education & Leadership Professor, Richard Ivey School of Business
Administration, Univ. of Western Ontario
12:15 pm — 2:00 pm
Luncheon With the Media: “Why Good
Employers Now Make the Headlines”
Interesting and innovative workplaces are
increasingly in the news. In what promises to be a frank and animated exchange,
Canada’s leading broadcasters and journalists in the field offer their insights on
why good employers are making headlines
— and what your organization can do to
increase its profile.
Questions & Answers will follow.
Moderator:
J AMES DEACON ,
Senior Editor, Maclean’s Magazine &
Editor in Charge of their “Canada’s Top
100 Employers” Cover Story
Media Panel:
2:30 pm — 2:45 pm
Remarks from the Co-Chairs
The next section of the conference consists of
eight working sessions that focus on the key
areas that distinguish organizations selected
for Canada’s Top 100 Employers. Each session
is introduced by a leading Canadian specialist
in the field. They are followed by case studies
from HR professionals at “Top 100” employers with remarkable programs in these areas.
2:45 pm — 3:45 pm
“Don’t Show Me the Money: Improving
Vacation Allowance and Paid Time-Off”
Ask employees what they most want to improve at work and you’ll always get the
same answer: more time-off. This stimulating session will change the way you
think about vacation policy, time-off and
new “earned days-off ” programs — and
introduce you to three remarkable employers that are changing the rules in this field.
Introduction:
SUSAN BOWYER, Consultant, Mercer
Human Resource Consulting, Toronto
“Top 100” Case Studies:
KAREN BRISCOE, HR Manager,
Frank Russell Canada Ltd., Toronto
BOB LANE, Vice-President, Human
Resources & Corporate, CUETS, Regina
PETER CONNELLY, VP, Human Resources,
Carlson Wagonlit Travel, Toronto
3:45 pm — 4:45 pm
“The New Role of Training: Building a
Sustainable Competitive Advantage”
KATHERINE MACKLEM,
National Business Correspondent,
Maclean’s Magazine & Journalist for
their “Canada’s Top 100 Employers”
Cover Story
Progressive training and development policies are increasingly seen as competitive
tools, both in recruiting the best employees and in the marketplace. Explore this
new world with three remarkable employers that have taken training to new levels.
DIANNE BUCKNER,
Host & Sr. Producer, CBC-TV “Venture”
Introduction:
KENNETH KIDD,
Business Editor, The Toronto Star
JUDITH TIMSON, Columnist
Careers Section, The Globe and Mail
DR. ANDREA PLOTNICK, National
Expertise Director, The Hay Group
“Top 100” Case Studies:
JUDITH LACROIX, Manager, Recruitment
& HR Development, CAE Inc., Montréal
2:00 pm— 2:30 pm
Refreshment & Networking Break
MARY KRESSIN,
Director, Institute for Learning,
Bank of Montreal, Toronto
“Viva Italia!” — This short break features
biscotti, coffee and refreshments that bring to
mind “la dolce vita”. Brought to you by the
Italian Cultural Institute.
ADAM WELLWOOD, Manager,
Recruitment & Retention Programs,
Rogers Communications Inc., Toronto
Thursday, March 11, 2004 (cont.)
6:30 pm — 8:30 pm
Gala Reception, Park Hyatt Hotel
4th Annual Top Employers Reception
Join CEOs and senior human resources managers from the 100 finalists in the 2004 edition of Canada’s Top 100 Employers for a
gala reception with members of the media.
This annual event brings Canada’s leading
employers together with the book’s editorial
team, journalists and senior members of the
civil service. Complimentary drinks, hors
d’oeuvres and live background music make
this an evening not to be missed. (Reception
is also open to conference delegates.)
Special Guests of Honour:
WAYNE WOUTERS, Deputy Minister, Human Resources & Skills Development, Canada
DR. BARBARA MOSES, Bestselling Author
& President, BBM HR Consultants Inc.
HOSTED BY CERIDIAN CANADA LTD.
“Top 100” Case Studies:
“Top 100” Case Studies:
KEITH BOWMAN,
Canada People Team Leader,
Ernst & Young LLP, Toronto
ROSALIE FOYLE, Director, HR Business
Partnership, Merck Frosst, Montréal
DONNA WILSON,
Vice-President, Human Resources,
VanCity Savings Credit Union, Vancouver
JAMES POPEL, VP, Human Resources,
Wardrop Engineering Inc., Winnipeg
9:45 am — 10:45 am
“Beyond the Bonus: Financial Benefits
as Part of a Total Rewards Program”
Top employers are increasingly taking a
holistic approach in developing their total rewards strategies, encompassing more
aspects of employees’ lives. By thinking
“outside the box”, these organizations are
using financial benefits to attract and retain the talent they need to thrive.
Introduction:
WENDY POIRIER,
Consultant,
Towers Perrin
“Top 100” Case Studies:
Friday, March 12, 2004
7:45 am — 8:30 am
Registration & Continental Breakfast
8:30 am — 8:45 am
Opening Remarks from the Co-Chairs
The morning session will focus on improving
your organization’s health, financial and family-friendly benefits. Three working sessions
will highlight current best-practices in each of
these important fields — and offer practical
advice on how to transform your organization
into one of Canada’s Top 100 Employers.
8:45 am — 9:45 am
“Health Benefits Plans Get a Makeover:
Crafting the Ideal Plan and Staying
Within Budget”
Once remarkable for their consistency
across various employers, a bewildering array of new health benefits plans have
sprung up across the country. These innovative plans go far beyond the familiar
flexible benefits schemes. Some even allow employees to “trade” unused benefits
for more vacation, extra pay or a charitable donation. That’s the subject of this
enlightening and informative one hour
working session.
Introduction:
BRENT KERSLAKE, VP, Major Accounts,
Great-West Life, Winnipeg
ERIC BEAULIEU,
Corporate Human Resources Director,
Cascades Inc., Kingsey Falls, QC
ROSS HANSON, Chief Operating Officer,
Park Lane Homes Ltd., Coquitlam, BC
DAVID FULTON,
General Manager, Human Resources
Shell Canada Limited, Calgary
10:45 am — 11:00 am
Energizing Fitness Break
Namasté — This brief exercise break will
be a led by an instructor from Toronto’s
renowned ‘Downward Dog’ yoga studio.
11:00 am — 12:00 pm
“The Vanishing World of June Cleaver:
Family-Friendly Benefits Catch Up to
Today’s Working Parent.”
Forward-thinking employers increasingly
view family-friendly benefits as a strategic
tool to attract and retain the best people.
From improved maternity leave to flexible
work options, family-friendly benefits have
emerged as the key distinguishing feature
of Canada’s best employers.
EMMA PAVLOV, VP, Human Resources
University Health Network, Toronto
12:00 pm — 1:30 pm
Working Lunch: “Why Good Corporate
Citizens Are Often Great Employers”
One of the most thought-provoking findings from Canada’s Top 100 Employers is
that employers who take a broader view
of their responsibilities to the community
are almost always better places to work.
HR professionals increasingly are becoming involved in their organizations’ charitable programs. These programs actively
involve employees and, in the best cases,
make the most of their employees’ skills.
Introduction:
CHRIS PINNEY,
Director, Canadian Centre for
Philanthropy’s “Imagine” Program
“Top 100” Case Studies:
ROBERT MURRAY, President,
MSM Transportation., Bolton, Ontario
BRIGID PELINO, Vice-President,
Human Resources, TDL Group, Oakville
VANDA CONWAY, Manager, Strategic
Planning & Staffing, SaskTel, Regina
1:30 pm — 1:45 pm
Energizing Fitness Break
Join instructors from Roots Canada’s new
Yorkville fitness studio for an exercise break.
1:45 pm — 2:45 pm
“Getting Employees Engaged Through
Innovative Performance Management”
As more is learned about what drives employee engagement, progressive employers
are tailoring their performance management programs not only to focus and direct employees’ efforts – but also to retain
and motivate them. The traditional annual review has given way to a fascinating
array of practices that will change how you
think about performance management.
Introduction:
DAVID NEILLY, Consultant,
Towers Perrin
Co-Moderators:
“Top 100” Case Studies:
SARAH MOORE,
Senior Editor in Charge of the CT100 Canada’s Top Family-Friendly Employers
Project, Today’s Parent Magazine
BRIAN K. HUGHES, Director, Organizational Effectiveness, Halsall Assoc., Toronto
PAMELA P. JEFFERY,
President & CEO, The Jeffery Group Ltd.,
Founder, The Women’s Executive Network
MARY FITZGERALD,
National HR Director, KPMG, Toronto
ROBERT ARMSTRONG,
Senior VP, HR, Epcor Utilities, Edmonton
Friday, March 12, 2004 (cont.)
Introduction:
2:45 pm — 3:45 pm
“Unsung Hero: Is Culture the Most
Effective Recruitment & Retention Tool?”
PETER BROMLEY, Founder
First Light PMV Inc., Toronto
Could it be that the culture of an organization is the main reason why talented
people choose to join and remain there?
From employee hockey teams to regular
family social events, building a vibrant
culture has remarkable consequences for
recruitment and retention. Join us for a
thought-provoking examination of why
culture really matters — and the practical
steps human resources professionals can
take to harness its power.
JANE MCVEIGH,
Vice-President, Human Resources,
General Dynamics Canada, Ltd.,Ottawa
“Top 100” Case Studies:
JACKIE BOHEZ,
VP, Strategic Resource Development
Telvent Canada Ltd., Calgary
NIKKI WATKINS, Worldwide Director,
Learning & Development, Business Objects SA (formerly Crystal Decisions, Inc.)
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Stay at the Park Hyatt and receive a free spa session
at the hotel’s renowned STILLWATER SPA, courtesy
of conference organizers. You’ll receive a voucher for
a 30 minute session when you check in to the hotel.
Please call the spa at 416-926-2389 to reserve a time.
YONGE ST.
QUEEN’S
PARK
AVENUE ROAD
The Globe and Mail
calls the book “an instant bible for human
resources professionals”. At bookstores
across Canada:
Call us toll-free at 1-800-361-2580
Online at www.employersummit.ca
Fax this form to 416-964-3202
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Four Easy Ways to Register:
Mail this form to:
Mediacorp Canada Inc.
21 New Street
Toronto, Ontario M5R 1P7
Photocopy for multiple delegates • Register 3 delegates at once, receive 4th registration free
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All registrations will be confirmed. Delegates will receive a registration package prior to the conference.
Conference Materials will be provided to delegates at no
charge at the start of the conference. These materials,
prepared in advance by conference speakers, summarize
the key topics each speaker will address. If you cannot
attend the conference, you may purchase these materials
($195 plus tax) by calling 1-800-361-2580.
Sponsor & Exhibitor Opportunities are available for this
conference. For details, call Vivian Lui at 416-964-6069
or email [email protected]
Fly Air Canada to this conference and save up to 35%.
Call your travel agent or Air Canada’s special reservations
line at 1-800-361-7585 and quote #CV042099.
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PAYMENT INFORMATION
4:30 pm — Conference Concludes
Prepare for attending
the 2004 T OP E M PLOYER SUMMIT by
reviewing a copy of
2004 Canada’s Top
100 Employers.
All conference proceedings and the Gala Reception
on Thursday evening will take place at the PARK
HYATT HOTEL, located at 4 Avenue Road in Toronto’s fashionable Yorkville district.
DAVEN
Book your room before
PORT
RD.
February 11th and get a
special delegate rate of
YORKVILLE AVE.
PARK
HYATT
$199 per night — a $70
TORONTO
CUMBERLAND ST.
saving. To reserve, call:
BLOOR ST. WEST
ROYAL
416-925-1234. Request
ONTARIO
MUSEUM
special rate for “2004
Top Employer Summit”.
COLLEGE ST.
TELEPHONE
Exclusive to this conference, the organizers of the Canada’s Top 100 Employers competition will share their insights on this
year’s competition and look ahead to the
2005 edition. Discover their unpublished
industry-by-industry “cut-off ” points for
this year’s Top 100 list. Get a glimpse of
the remarkable new features that will be
incorporated into next year’s edition.
To register, call 1-800-361-2580 or
visit http://www.EmployerSummit.ca
REGISTRATION INFORMATION
DELEGATE INFORMATION
3:45 pm — 4:30 pm
Closing Remarks by Co-Chairs: “Whither
Janus? Reflections on the Canada’s Top
100 Employers Competition”
EXPIRY DATE
SIGNATURE
GST #134051515 • PBN #134051515PG0001
Cancellations & Refunds. Delegate substitutions are permitted until the conference begins. To arrange a replacement delegate, fax the details to Karen Chow at 416-9643202. If you cannot locate a substitute, please notify us in
writing at least 30 days prior to the conference and a credit
voucher will be issued for the full amount paid. (The
voucher is redeemable against any product of Mediacorp
Canada Inc., including next year’s conference.) If you prefer, you may request a refund of the amount paid, less a
15% service charge. No credit or refund is provided for
cancellations received less than 30 days
before the conference begins.
Limitation of Liability. The
conference organizer reserves
the right to amend this program, make speaker changes
and cancel this conference. If
the conference is cancelled, the
organizer shall refund all registration fees paid, but shall not be
liable for hotel, airfare or other
costs incurred by delegates.