How to priority book tickets How to contact us about Membership

How to priority book tickets
Cinema Member priority booking for BFI Southbank opens by
all methods at 11:30 on the first Tuesday of the preceding month
unless otherwise stated. Champion Member booking opens by
telephone and online – 24 hours ahead – at 11:30 on the Monday.
Online
BFI Southbank tickets – bfi.org.uk/whatson
Festival tickets – bfi.org.uk/flare
Select My Account on the toolbar and log in with your
email address (username) and password. Always log in
before you start booking to access your online booking
privileges including priority booking, ticket discounts and
booking fee exemptions. Please note that until you’re logged
in you will only be able to view the public booking dates.
Please note that you will not be able to book tickets
to BFI Southbank and the Festival in the same
transaction online.
Telephone
Call the Ticket Office on 020 7928 3232
(11:30 – 20:30 daily)
Post
Return the attached booking form to
Ticket Office, BFI Southbank, Belvedere Road,
South Bank, London SE1 8XT
In person
Come to the Ticket Office at BFI Southbank
(11:00 – 20:30 daily) or drop a completed form
in one of the post boxes in venue
Get in touch with any questions or feedback about your Membership.
The best way to reach us is by emailing [email protected]
or by calling 020 7928 3232 (11:30-20:30).
How to enter the ticket ballot
Booking for selected events will be by ballot to ensure the fairest
allocation of tickets. The ballot closes at 12:00 on the Friday of
priority booking week each month unless otherwise stated.
Online
Post
Visit bfi.org.uk/members
Return the attached booking form
If you enter online we’ll email you to let you know the result
within a week of the ballot closing. If you’ve been successful
you’ll be asked to contact the Ticket Office on 020 7928 3232
(11:30 – 20:30) to confirm your booking, and to pay for tickets
where relevant. Any tickets unclaimed by the date specified
in the email will be released for sale.
If you enter by post, you’ll automatically be charged and sent
the ticket(s) if you’re successful.
Ticket terms
The BFI Southbank ticket policy is intermittently reviewed and new
terms were introduced with the launch of the new website in June 2012.
Changes to the ticket policy include the introduction of booking fees
to non–Members and the extension of the notice on returned tickets
to 24 hours ahead of the performance. Full details of all our ticket
terms can be found online at bfi.org.uk/terms
You can priority book up to four discounted tickets for most
performances unless otherwise stated.
Booking Form
How to contact us
about Membership
All methods open simultaneously and we will process postal bookings as quickly as possible
once they are received but we do recommend that you book online or by telephone if you can.
If you wish to confirm your postal booking, please call 020 7928 3232 (11:30–20:30) after public
booking has opened.
BFI Southbank and Festival
Name
(Mr/Mrs/Ms/Miss)
Venue
Film title
Date
Time
No. of Office
tickets use
Address
Postcode
Home Tel
Work Tel / Mobile
Email address
Membership no.
Ticket preferences
Membership Category
Collect from Box Office
Receive by post (this service is free of charge)
Payment details
BFI ticket ballot
We cannot accept cheques for tickets. Sorry for any inconvenience.
Some events will be balloted to ensure the fairest allocation of tickets.
You can enter the ballots at bfi.org.uk/members
Please
Venue Film title
tick
Please charge: Total ticket cost £
Please debit my Switch/Maestro/Visa/Mastercard/Amex card number:
Issue no. (Switch only)
Credit card*
Cardholder name
Start date
Debit card
Festival ballot closes Fri 28 Feb 12:00
BFI Southbank ballot closes Fri 7 Mar 12:00
/
Expiry date
/
Security Code*
Date
/
Signature
* The Security code helps to protect against fraud and is the last three digits on the signature strip on the back
of the card. On Amex cards it is the four digits on the front of the card above the card number.
Date
NFT1
Festival
Opening Night Gala
Thu 20 Mar
NFT1
Festival
Closing Night Gala
Sun 30 Mar
NFT1
The Philadelphia Story
Wed 16 Apr
Time
No. of
tickets
(Max 2)
18:30
or
20:45*
18:20
or
20:45*
18:10
one
ticket
is free
* Tickets will be allocated at random
Gift Aid tickets
The BFI is a registered charity and by choosing to give an optional
donation as part of our new Gift Aid ticket scheme, you are supporting
the BFI’s cultural and education programmes. Gift Aid tickets are
available when you book online, by telephone and in person.
Registered Charity no 287780
Office
use