REAL BUSINESS the champion of uk enterprise realbusiness.co.uk HOT 100 How to build a new industry – and defend growth in an established one. We have 100 masterclasses. plus the hot 100 overview 2010 rankings list the uk’s fastest growing firm Sifting through this year’s Hot 100 data highlights two things to me. Firstly, just how hard and fast this recession hit certain sectors. Despite performance being judged over the past four years, several categories of business still stand out. Property, construction and retail all feature prominently, yet ask almost anyone in those sectors how the past 18 months have been and they’ll look at you like you’ve asked if they can fly. It’s an indicator of the kind of growth those businesses were enjoying before the economic crisis, and testament to their strength that they still dominate the table. Secondly, the Hot 100 is the measure of a solid management team – however small – because you simply don’t achieve this kind of growth without building your business on the back of very good people who understand diversification, innovation ambition and cost control. Take our number-one business, International Plywood. Now being taken forward by a second generation of family members, this firm is founded on simple, logistics-based principles. Even though it was hit hard by tightening margins, it’s still leading the way with a sustainable proposition. Intuitive businesspeople always stick to their principles and instil them in their management teams or families. Knowing when to sit back and do what you do best is as much a part of a winner’s mentality as knowing when to take a risk. I think this year’s Hot 100 reflects that simple lesson well. Uncertainty, recession and a lack of available credit were the watchwords of 2009. So how did this year’s Hot 100 list of the UK’s fastest-growing companies continue to grow their sales, with many also increasing their profits, in such a challenging period? Was it because their sectors were protected? With manufacturers, wholesalers, retailers, recruitment firms, engineers, restaurants, travel agents and a host of other trading activities featuring in our list, it seems unlikely that this is the explanation. Were their products and services superior to those of their competitors? Did their sales teams simply outperform? Perhaps it was the weakness of sterling? Or did their competitors simply disappear as a result of the recession, increasing their market share? It is quite possible that these, or other factors, benefited a number of our high-performing firms, but the answer is probably more basic. These are entrepreneurial businesses that responded to the recession with sound strategies and strong management teams. Businesses that faced up to market challenges and continued their upward path, sustaining – and often accelerating – their growth. We are inspired by their clarity of vision, their strong leadership and their capable management. If they can do it, then it must be achievable. In a world that has lost its economic compass, entrepreneurs have never been more important. It is entrepreneurs that will lead us out of recession and entrepreneurs that will generate our future wealth. Well done to all those businesses featuring in this year’s Hot 100. Please continue to show us the way. Darryl Eales, chief executive, LDC Guy Rigby, head of entrepreneurs, Smith & Williamson REAL BUSINESS www.realbusiness.co.uk subscriptions Real Business is available on subscription for £45 a year. Back issues cost £5. For details and application forms, contact the circulation dept. Tel: 020 7368 7200. Fax: 020 7368 7201. Email: [email protected]. Real Business is published by Caspian Publishing Ltd. All rights reserved. The views expressed by contributors and correspondents are their own. Reproduction in whole or in part without written permission is strictly prohibited. Submissions to the magazine are sent at the owner’s risk; neither the company nor its agents accept any responsibility for loss or damage. Real business Caspian Publishing Ltd, 198 Kings Road, London SW3 5XP. Tel: 020 7368 7100. Fax: 020 7368 7178. Email: [email protected]. Printed by Headley Brothers. Photography by Richard Gleed. Illustration by Dan Williams. Repro by Zebra. ISSN: 1462-3064 HOT100.REALBUSINESS.CO.UK HOT 7 100 Rimex Metals 1 International Plywood Cash is tight. Margins are under pressure. Growth is harder to achieve. But it’s not all bad news. Out of the ashes of recession, new industries are being hatched. By: Kate Pritchard Photography: Richard Gleed Since Lehman Brothers filed for bankruptcy at the tail end of 2008, the economy has been teetering on the edge of a cliff. A woeful 24,368 companies had to shut up shop last year. Public debt soared to £844.5bn – the equivalent of 60.2 per cent of GDP. And the financial crisis threw every region of the UK back to the jobless levels of 1999, with 1.6 million people claiming job seeker’s allowance. It has been a hellish 18 months, no doubt about it. But out of the ashes of Britain’s worst recession since World War II, a new generation of businesses has started to flourish. While our Hot 100 list of the UK’s fastest growing private companies, based on compound annual growth rates over the past four years, gives a nod to the final glory days enjoyed by the construction, real estate and financial companies, it also offers a glimpse of the kinds of businesses that will shape Britain’s “new economy”. First, there’s the arrival of environmental and alternative-energy firms in this year’s list, proving that REAL BUSINESS 2010 40 Goldtrail Travel “The financial crisis threw every region of the UK back to the jobless levels of 1999” HOT100.REALBUSINESS.CO.UK saving the planet can also be profitable. Take Bristol-based Hot 100 veteran Wind Prospect Group (33), for example. Founded by Euan Cameron and Colin Palmer in 1997, this £14m-turnover business now employs 200 people and has constructed nearly 100 wind farms, producing a total 1.75GW of wind energy. It is also making waves (or rather wind) overseas, developing one of the first large-scale offshore wind farms in Asia alongside utility firm CLP. “We’re going to be confronted with a huge power gap over the next decade, as coal supplies dwindle and the number of operating nuclear power plants declines,” says Peter Brooks, a managing director in private-equity firm LDC, one of the sponsors of our Hot 100. “Combine that with the current political agenda and climate change, and you have a very real demand for alternative-energy firms.” Bactec International (85) is another example of a specialist environmental firm – but with a twist. The logo on the side of its Rochester office is the first clue that this is no ordinary firm. What sort of company 24 Yip Shing 350 laotians are employed by bomb-disposer bactec as part of an ongoing campaign to de-mine the battlegrounds of the civil war has a falling bomb with red fins as its symbol? Answer: the world’s leading landmine and unexploded bomb disposer. Since 1991, Bactec has made safe more than half a million devices. And there is no shortage of work. Mines last for decades. In Laos, Bactec employs 350 Laotians in an ongoing campaign to de-mine the battlegrounds of the civil war. More recently the company, which is headed by chief executive Guy Lucas, won a contract in the Falklands to rid the islands of several thousand devices planted by the Argentinian forces around Port Stanley and Goose Green during the 1982 conflict. The revolution begins Genuinely new technology businesses also feature strongly in this year’s Hot 100. London-based powerPerfector (21) was set up by Angus Robertson in 2001, importing patented, energy-saving equipment from Japan. Its units allow electrical equipment to work at its optimal voltage, maximising energy efficiency. In the nine years since Tesco became powerPerfector’s first customer, several hundred other organisations, including Sainsbury’s, Hilton Hotels, Ofcom and the NHS have installed the technology, cutting their electricity bills and emissions by an average of 13 per cent, according to the company. Landale (49), run by Lilly and Yossi Meshulam, has also developed innovative technology, allowing it to recover precious metals from all forms of waste such as scrap, crowns, dental alloys, grindings, polishing sweeps, floor sweeps, extractor bags and carpets. And then, of course, there are the Hot 100 online pioneers. While high-street stalwarts such as Borders, Woolworths and MFI were obliterated by the recession, companies such as Thomsons Online Benefits (87), online IT supplier Probrand (76) and Sean King’s property specialist Movewithus (72) have flourished. Fashion store Net-a-Porter (64), founded by Natalie Massenet in 2000 during the last few months of the original dotcom bubble, is one of the biggest online success stories of the Hot 100. It first appeared in our list in 2007 and has cropped up every year since (see chart 5, page 9). With sales of £81.5m, up from £21.3m in 2006, and pre-tax profits of £10m, here is an online company that delivers healthy sales and fantastic margins – without the expensive overheads of a bricksand-mortar store. Small wonder Net-a-Porter was fully acquired by Richemont, the Swiss watch and jewellery group that owns Cartier, Van Cleef & Arpels and Montblanc, in April. The deal will give Richemont the channel to sell its own brands on the site that attracts 25 new products have been launched by troy foods in the past 18 months alone. how’s that for innovative? around two million women a month. Net-a-Porter was valued at £350m, allowing Massenet to pocket £50m for her remaining shares and confirming her status as one of the nation’s finest ever dotcom entrepreneurs: “As far as we can tell, there is no ceiling to what people will spend online,” says Massenet. “There must be one, but we haven’t found it.” Keeping it in the family From digital pioneers, we move to family firms. Next to the fledgling online companies on our Hot 100 list, these companies are comparative dinosaurs – but with no signs of becoming extinct. Many have been around for generations, surviving countless economic blows by constantly tweaking and updating their business models. Whoever said you can’t teach old dogs new tricks was wrong. No other company shows this better than Bibby Line Group (75). This family firm, founded 200 years ago in Liverpool, is the oldest business in this year’s Hot 100. Now run by the sixthgeneration Sir Michael Bibby, it’s also the biggest (see chart 3, opposite), with a whopping £1.03bn in annual sales. Bibby tends to be viewed as a shipping company, with vessels in every sector from liquefied petroleum gas and chemical tankers to dry-bulk and containers. But, after a difficult spell in the eighties, Sir Michael’s father (Sir Derek) diversified, creating a complex conglomerate ranging from subsea construction and private equity to cash-flow services and warehousing (Bibby is one of the UK’s largest logistics firms). In 2007, the company took another bold step, buying a 51 per cent controlling stake in convenience store chain Costcutter. And last year, Bibby attempted to take over Nisa-Today’s supermarket buying group, but the offer was rejected. Sir Michael joined the family firm in 1992 as financial director, before rising to the top job in 2000. Oxfordeducated, with an estimated personal fortune of £133m, he is regarded as one of the most energetic bosses in the company’s history. Some of his decisions, such as the move into woodland burials, have baffled some financial commentators who query the ability of the group to operate such a wide range of businesses, but the company’s astonishing growth (it has grown an average 53 per cent every year since 2006) has silenced the critics. Leeds-based Troy Foods, at number three in our list, is another example of a dynamic family firm. It started life in the thirties as a fruit and vegetable wholesaler, became a potato-processor in the early seventies, then, a few years later, UK t “Thernmening k e govt be racebt, d mighhuge t about up it’s no ust” but o go b t REAL BUSINESS 2010 01: Sector breakdown Sector No. of companies Real estate & construction Business services IT & telecoms Food & drink Transport & logistics Financial services Retail Environmental Health & public services Engineering & manufacturing Leisure & entertainment 20 14 13 11 10 8 6 5 5 5 3 Total 100 02: regional breakdown No. of companies London North South-east East Wales and west Midlands South Scotland 33 18 13 11 9 6 6 4 Total 100 turned its hand to supplying ingredients for ready-meals. Today, its customers range from national brewery chains to blue-chip manufacturers, who use Troy’s products in everything from pizza toppings to samosas. The company, which pulled in sales of £21m last year, claims to have introduced 25 new products in the past 18 months alone and says it has a “bank” of 85 recipes in various stages of trial. How’s that for innovative? “I’m not surprised by the number of family businesses in this year’s list,” comments Guy Rigby, director and head of entrepreneurs at accounting firm Smith & Williamson, our Hot 100 co-sponsor. “Family firms aren’t get-rich-quick merchants. They have a long-term vision for their business and a stable management structure, which makes them well placed to battle through any downturns.” LDC’s Brooks: “Family firms take a different approach to business. They’re not about immediate profitability, they’re about longevity. They keep the family silver safe by continually investing in new products and markets, and making sure they’re competitive. And if they’ve been doing that for 05: hot 100 veterans Company Rank 2008 Elite Telecom ES Group Goldtrail Travel Lawrence Group Maria Mallaband Net-a-Porter Seetec 61 62 58 Rank 2009 Rank 2010 5 4 39 33 34 38 13 9 8 40 38 60 64 16 03: Biggest firms Company 75 39 53 58 19 Bibby Line Group LN Metals B&M Retail JVM Equipment Motor Fuel Latest sales (£000) 1,034,093 298,764 255,922 176,618 121,905 63 Thunderhead 04: most profitable Company Latest sales (£000) 81 Boston Air 79 75 58 94 2 Carisbrooke Shipping Bibby Line Group JVM Equipment AJ Bell Can Holdings 37,586 22,972 19,078 16,420 15,878 100 years, you can bet they’ll be doing it for the next 100 years.” Public profit Companies with lucrative publicsector contracts in place are also enjoying strong growth. The UK government might be racking up enormous doubt – but it’s one customer that will never go bust (fingers crossed). Essex-based Seetec (16), set up by Peter Cooper in 1984, is one of the country’s largest providers of governmentfunded welfare to work and skills training programmes – and comfortably made it into our top 20 for the second year running. Probrand (76) also works with the public sector. Government departments have a notoriously poor record at purchasing IT, so Probrand has created an online buying portal, The IT Index, where they can log on and buy more than 125,000 products (at rock-bottom prices) from more than 1,600 vendors in just a few clicks. Turnover has rocketed from £14.9m to £52.7m over the past four years. “The sheer diversity of the companies in this year’s list proves it doesn’t matter whether you run care homes for the elderly, a chain Russia is the richest country in the world. and despite what the press says, it’s easy to do business there of restaurants or recruitment firms, or whether you’re based in Inverness or the Isle of Wight [see chart 2], you can do well if you have a clear strategy and a strong management team behind you,” comments Rigby of Smith & Williamson. Our Hot 100 entrepreneurs aren’t fazed by economic turmoil. When the chips are down, they simply shed their old “skins” and adapt. Oldham-based electrical contractor Interface Contracts (65) knows a thing or two about breathing new life into a dwindling business. The firm, set up by David Taylor, Paul Mullender and David Allan in 1992, specialised in servicing ship-to-shore cranes in UK ports. When Chinese imports started undercutting the market and demand plummeted, the trio moved into an entirely new sector: water utilities. “What can I say? It worked out brilliantly,” says Taylor. “The niche just grew and grew.” When strict new quality rules were introduced, Interface found the established competition couldn’t cope. Work poured in. Taylor expects the company’s meteoric growth to continue and predicts turnover will jump from £5.3m to £15m in the next five years. Taylor’s not the only upbeat business owner in this year’s list. As Britain slowly starts to crawl out of the longest and deepest recession since the war, there’s a definite note of optimism in the air. When we interviewed this year’s Hot 100 stars, 55 per cent told us they’d increased their sales projections (only 15 per cent had cut them). More than half of our entrepreneurs had upped their profit projections. 10 REAL BUSINESS 2010 Beyond Britain So where will future opportunities come from? Our Hot 100 entrepreneurs are looking beyond the UK domestic market, with six in ten firms telling us that they are expanding overseas, hinting that the country’s biggest chance of growth will lie abroad. Grant Brummer, co-founder of London-based IT Skillfinder (55), tells us he’s considering setting up an office in Europe; architectural firm Austin-Smith:Lord (57) is about to launch in Abu Dhabi; and Thomsons Online Benefits (87) is celebrating its tenth anniversary by opening a US and Asian office. Aidan Potter, director of architectural firm John McAslan and Partners (89), openly admits that overseas trade (it has projects in Moscow, St Petersburg, Doha, Italy, India and Six in ten HOT 100 COMPANIES are LOOKING BEYOND THE UK DOMESTIC MARKET, HINTING THAT BRITAIN’S biggest chance of growth will lie abroad China) saved the company from the jaws of the credit crunch. David Attwood, who founded the fastest growing private company in the country (see our interview on pages 14-17), International Plywood, tells us he, too, is aiming to grow market share abroad. “The market is so much bigger in Europe, there are so many more potential customers,” says the 61-year-old chairman. “Ten per cent of our business will be from Europe this year, against only six per cent two years ago.” He’s been sourcing timber from Asia for decades. Sussex-based JVM Equipment (58), which sells construction, earthmoving and lifting machinery, is focusing on the Russian market. “Russia is the richest country in the world. And, despite what the press says, it is easy to do business there,” says founder Max Skillman. The company has trade centres and service depots in all of the biggest cities in Russia, plus a regional office in Uzbekistan. And its network continues to spread. As Bruno Jouan, co-owner of £37m-turnover manufacturing firm VTL Group (67) puts it: “You have to go where your customers are. For us, that means having a global presence. It’s not a deliberate strategy – it would be more true to say that we simply have no choice!” “There’s been a 30 per cent depreciation of the pound against the euro – and that’s given entrepreneurs a real opportunity to make good margins in overseas markets,” says LDC’s Brooks. So what will hold these entrepreneurs back from global domination? Unsurprisingly, the answer is cash. When surveyed, two-thirds (67 per cent) of our Hot 100 champions said their businesses could grow even faster, either acquisitively or organically, if they had access to further funding. Jens Grede, coowner of advertising agency Saturday (45), says he’s bought up three companies – and would have added to the list had recession not hit and banks stopped lending. “I’m praying for that to change,” he sighs. David Morgan of Morgan Law Recruitment (83) admits he has deliberately shunned the banks: “We decided, from day one, not to borrow any money. The business is all selffinanced, even though we knew that might mean we would grow a little slower at first. This ownership structure means decisions come down to us, not investors or banks, and we’ve been able to mould the business the way we wanted.” Dissatisfaction with the banks runs deep. More than four in ten of this year’s Hot 100 companies told us they’d considered changing banks to improve their banking covenants and terms. The Bank of England’s latest Trends in Lending report shows net lending to UK businesses fell by £3.2bn in Q1 2010. Gross lending to businesses has fallen by 38.8 per cent over the last year from £43.3bn in Q1 2009 to just £26.5bn in Q1 2010. Banks haven’t met their targets – but this is a complex area. Debates rage as to whether it’s down to a lack of demand from risk-averse SMEs; the price of borrowing; businesses looking to wean themselves off overdraft dependence; or banks simply refusing to support small businesses. ss sineeed a t u B “ rs n t tha e w o n rnmen egys t a e r govts a st ks to it se d stic mple” an ns. Si gu the hot 100 methodology The Real Business Hot 100, in association with LDC and Smith & Williamson, is a ranking of the fastest-growing private companies in the UK, using accounts filed at Companies House up to March 15, 2010. It is based on compound annual growth rates measured over a four-year period – the single rate at which the starting value would have to grow each year to reach the final value. To qualify, the latest accounts needed to show sales of more than £5m and have profits of more than £50,000. All profits referred to in this article are based on pre-tax profits. Accounts had to be filed in the past two years and all companies needed to be actively trading. No company was included if Jordans could not supply a credit rating. Subsidiary companies were not allowed. Chancellor Alistair Darling has made noises about a lending watchdog, but empty promises – and increasing red tape – have made the Labour Party unpopular. When we quizzed our Hot 100 entrepreneurs about their biggest areas of concern regarding the economy, answers ranged from “the 50 per cent tax rate for higher earners” and “pension rules” to “government deficit”. A huge 75 per cent of respondents agreed that a change of government would benefit their business. “From VAT to NI contributions, the government’s continual tax changes have created real uncertainty for entrepreneurs. And they’re fed up with it,” says Brooks of LDC. “To make proper investment decisions and growth plans, business owners need a government that sets a strategy and sticks to its guns, simple as that.” Whatever the outcome of the general election, or even if we face the nightmare of a double-dip recession as some analysts predict, it’s not going to put this bunch off building – and growing – sustainable enterprises. John Cotterell of London-based IT services firm Endava (23) already employs more than 600 people in the UK, the US, Romania and Moldova, but tells us he’s hell bent on growing his business to 2,000 people. Brian Pursey of accountancy and debt-collection business Oriel (32) admits that although the recession has made life tough, he’s simply using it as an opportunity to prepare for the next boom. The courage and vision of this year’s Hot 100 entrepreneurs is summed up nicely in the words of Ian Walker, managing director of Isle of Wight bulk shipper Carisbrooke (79), the most profitable company in our 2010 list: “We’ve been around for years. For us, this downturn is merely a raincheck.” HOT100.REALBUSINESS.CO.UK 11 International Plywood Can Holdings Troy Foods Lee Longlands Writtle Estrella Group Rimex Metals ES Group Elite Telecoms Amicable Building Assistance Robore Afonwen Laundry Dunns (Long Sutton) Brydol Barworks Seetec mytxt.co.uk Willerby Landscapes Motor Fuel Blevins Franks Financial Management powerPerfector Clifton Asset Management Endava Yip Shing Banner Chemicals Balhousie Care C Brown Steel Pipetech Design & Construction DCD Business Media Gardenfoods GSS Support Services Oriel Wind Prospect Group S’porter Seafood Holdings Connect Communications Buddha Bar Lawrence Group LN Metals Goldtrail Travel The Premier Group Anglo European Roselands Investments Bordeaux Index Saturday Zaha Hadid Triton Construction MPI Holdings Landale Earl of Plymouth Estates Investigo Intelliflo B&M Retail Affirmative Finance IT Skillfinder Toppesfield Austin-Smith:Lord JVM Equipment T.E.C Building Services Maria Mallaband Care Group Manpower Direct Excelian Thunderhead Net-a-Porter Interface Contracts Sun Contractors VTL Group Heartwood Wealth Templeton Recruitment H&M Security Services Mardi Foods Movewithus Exponential-e RMJM Bibby Line Group Probrand K & G Restaurants Entanet Carisbrooke Shipping Draycott Ward Boston Air Albourne Partners Morgan Law Recruitment Provanis Bactec International Radian Thomsons Online Benefits sq-m2 John McAslan and Partners Beasons Hill Dickinson Nationwide Maintenance Risktec Solutions AJ Bell Farr Vintners Ian Mosey D&P Data Systems Spedition Services Project Development International Mainstay Group 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 Facilities manager Project management for oil and gas industry Transport and logistics Software retailer Animal feed retailer and pig farmer Wine merchant Pensions provider Risk management Property services Law firm Construction and refurbishment Architectural firm Interior designer Employee benefits and HR outsourcing Social housing Landmine and bomb disposer Recruitment Recruitment for public sector Hedge fund research specialist Recruitment for airline industry Re-construction of damaged homes Bulk shipper IT products and services McDonald’s franchisee IT kit retailer Logistics, finance and shipping Architectural firm Broadband networks Property specialist McDonald’s franchisee Security IT recruitment Wealth management Makes components for automotive industry Property maintenance Electrical contractor Retail sale of clothing Software provider IT consultancy Security Care homes Builders Retailer of construction equipment Architectural firm Tarmacing of highways IT recruitment Short-term finance providers Retailer of branded products IT services Recruitment Farming and fresh food retailer Precious metal recovery Wholesalers of frozen fish and rubber Construction company Architectural firm Advertising Wine merchant Tax specialist Aircraft charter Supplier of fuel-storage equipment Travel agent Metals trader Jewellery retailer Asian-themed bars and hotels Telecommunications Seafood wholesaler Sport and fashion wear Alternative electricity Payroll and debt collection Cleaning and waste management Food wholesaler Publisher of journals and periodicals Mechanical and electrical services Steel distributor Care homes Chemical supplier and distributor Chinese food wholesaler IT services Specialist finance provider Energy-saving equipment retailer Tax and wealth-management specialist Petrol station operator Landscaping Telecommunications Recruitment and training Restaurants and bars Joinery and shopfitting specialist Agricultural company Washing and dry cleaning Diamond and concrete cutter Property maintenance and repairs Telecommunications Transport and outdoor staging Metals manufacturer Engineering Investment and support services for media sector Furniture retailer Fruit and vegetable processor Engineering, inspection and maintenance Wood wholesaler What they do Worcester Aberdeen Surrey Manchester York London Manchester Warrington Surrey Liverpool London London London London Eastleigh Rochester Romsey London London Yorkshire Bath Isle of Wight Telford Essex Birmingham Liverpool Edinburgh London St Ives Ipswich London London Tunbridge Wells Huddersfield London Oldham London Elstree London Essex Leeds Manchester West Sussex Manchester Ipswich London Manchester Blackpool Surrey London Hereford Essex Brighton Yorkshire London London London Kent Lincolnshire Hemel Hempstead Surrey London London London London London Gloucester Bristol Cheltenham Plymouth London London Essex Dudley Forfar Cheshire Gloucester London Bristol London London London Kent London Essex London Hampshire Lincolnshire Gwynedd Surrey Surrey Lancashire London Enfield Stourbridge Essex Birmingham Leeds Aberdeen Gloucester Headquarters Notes: All figures were taken from Companies House records on March 15, 2010. The latest available figures are referred to as “2009” numbers, and typically refer to the 08/09 tax year, but in some cases may refer to accounts for 07/08. The corresponding figures for “2006” may therefore refer to accounts for 04/05. Company name Rank David Clark Nigell Danhash Yazmin Fazal and Jens Rastorp Philip Hodari Ian Mosey Stephen Browett Andy Bell Alan Hoy Chris Sykes Peter Jackson Clive Beard John McAslan Stephen Hart Michael Whitfield Lindsay Todd Guy Lucas Neale Provan David Morgan and Simon Law Simon Ruddick Mark Parkes Chris McKenty Ian Walker Jason Tsai Kurt Jansen Peter Robbins Sir Michael Bibby Alexander Morrison Lee Wade Sean King Mark Richards Ian Henderson Nadeem Ahmad Simon Lough Bruno Jouan Yaser Salman David Taylor Natalie Massenet Glen Manchester Adrian Marshall and Stephen Grant Sharjeel and Kashif Bhatti Philip Burgan Terry Connor Max Skillman Iain Wylie Gale and Matthew Pryor, David Last Grant Brummer and Darren Hall Eugene Esterkin Simon and Bobby Arora Nick Eatock Simon Smith and Scott Beckson Viscount Windsor Lilly and Yossi Meshulam Mark and Rodney Pratt Michael Parkinson Zaha Hadid Jens Grede and Erik Torstensson Gary Boom Brian McGillivray Mark Everts Ken Owen Kadir Aydin Iain Paterson Lawrence Collins Raymond Visan Andy Thomas Toby Baxendale George Davies Euan Cameron Brian Pursey John Goodchild Ali Caktu Daniel Scarbrough Juan Garcia Graham Brown Anthony Banks Mordechai Kessler Chi Hung Yip John Cotterell Neil Greenaway Angus Robertson David Simmonds Franks and William Blevins Simlesh Ramchaddas Sejpal and Sharad Mohanlal Raja Peter Smith Chris and Corinne Hunter Peter Cooper Patrick Franzen Michael Bryden Stephen Russell Michael Woolfenden Andrew Dawson Reza Mofidi Matt Newing Tim Norman Keith Childs Steve Hayes Robert Essex Rob Lee Mike Sprockley Mike Freeman David Attwood The boss THE HOT 100 LIST 2010 12,263 5,951 32,418 78,817 20,511 120,542 38,491 13,417 33,992 82,095 5,635 10,211 14,680 12,205 96,552 14,398 13,140 24,239 25,410 15,678 6,603 66,805 24,029 5,406 52,674 1,034,093 99,877 14,973 43,314 13,015 9,912 9,625 11,314 37,349 7,657 5,301 81,546 15,859 13,078 7,399 31,834 7,690 176,618 12,293 10,549 7,984 9,013 255,922 5,187 28,840 7,210 5,393 9,632 10,714 26,231 7,183 56,716 26,715 9,710 10,144 59,709 298,764 87,620 5,227 7,680 81,800 31,682 14,345 117,049 7,442 5,077 5,123 7,115 51,326 12,732 76,208 5,073 20,433 5,015 11,557 5,379 121,905 9,059 7,889 21,204 6,372 5,595 15,868 13,631 13,824 7,940 14,612 36,324 23,595 46,932 27,881 16,402 20,985 62,609 72,311 Sales 2009* (£000) 3,952 1,913 10,410 25,302 6,566 38,429 12,248 4,253 10,695 25,765 1,768 3,187 4,576 3,794 29,580 4,362 3,976 7,316 7,650 4,642 1,951 19,702 6,899 1,539 14,895 291,095 28,013 4,189 11,951 3,576 2,703 2,573 3,015 9,946 2,037 1,396 21,258 4,127 3,363 1,876 7,942 1,901 43,158 2,961 2,504 1,867 2,075 58,604 1,167 6,478 1,614 1,195 2,122 2,333 5,589 1,520 11,915 5,606 2,022 2,110 12,335 60,044 17,089 1,016 1,467 15,477 5,876 2,533 20,511 1,263 862 860 1,187 8,143 2,014 11,859 721 2,743 672 1,507 669 14,173 998 627 1,636 489 358 851 712 703 314 462 1,091 458 874 516 202 230 561 612 Sales 2006* (£000) 2,154 549 1,351 3,686 1,074 14,244 16,420 2,632 440 10,529 222 280 632 1,069 4,663 1,588 990 644 4,232 688 335 37,586 636 161 1,047 22,972 7,900 494 1,217 228 1,648 477 1,815 2,137 244 866 10,064 2,850 679 246 444 969 19,078 2,354 639 300 3,754 12,999 1,573 2,574 360 139 443 424 5,039 212 1,848 2,145 440 702 247 2,768 1,506 2,076 187 833 2,892 1,487 250 450 262 478 502 602 1,898 1,536 251 960 97 2,977 141 75 951 1,198 2,112 434 54 2,474 631 722 776 519 2,002 895 2,968 297 236 512 15,878 555 Pre-tax profits (£000) 46 46 46 46 46 46 47 47 47 47 47 47 48 48 48 49 49 49 49 50 50 50 52 52 52 53 53 53 54 54 54 55 55 55 56 56 57 57 57 58 59 59 60 61 62 62 63 64 64 65 65 65 66 66 67 68 68 68 69 69 69 71 72 73 74 74 75 78 79 81 81 81 82 85 85 86 92 95 95 97 100 105 109 133 135 135 150 165 168 170 194 216 222 272 277 278 333 350 382 390 Annual growth (%) Hot100.realbusiness.co.uk International Plywood Interview: Jason Hesse Photography: Richard Gleed Topping our Hot 100 list in 2010, this family-owned timber firm is built on years of sturdy experience and nerves of steel. Raking in sales of £72.3m, meet International Plywood, the UK’s fastestgrowing company. From the deep forests of Asia, South America and Africa, through countless middlemen and port authorities, to the skirting boards, roofs and shelving units of the developed (and developing) world, few industries are as global as timber. At the heart of this fabulously complex supply chain is a Gloucesterbased family business run by a former carpenter – this year’s fastest growing UK business, posting average growth rates of 391 per cent over the past four years. With sales set to blast through the £100m barrier, pre-tax profits between £500,000 and £3m, a robust balance sheet and suppliers in all corners of the world, this is a traditional business delivering thoroughly modern results. International Plywood was founded by former wood-cutting machinist David Attwood 26 years ago. Today, the business is largely run by his two sons – Ian is the MD, Robert runs logistics. A third of the 60-odd staff have been with the firm for close to 30 years. “I am so proud of what my boys are doing with the company,” Attwood smiles. “We’ve always been focused on being one step ahead of the competition, and they’ve really taken that philosophy on-board.” Timber through and through It’s obvious that Attwood, 61, knows what he’s talking about, having been involved in his industry for more than 40 years. 14 REAL BUSINESS 2010 40,000 Tonnes of wood is imported by International Plywood every month – enough to fill Wembley Stadium He likens himself to today’s young computer nerds who’ve grown up with developments in the IT industry. “I’ve been brought up with the products and have seen them evolve. I know the panel products industry inside out.” Raised in the West Country, he left school to serve an apprenticeship as a wood machinist before becoming a manager at a joinery firm. “Aged 21, it was an impressive position,” he recalls. It also gave Attwood his first taste of how important the supply chain can be: “I was tasked with arranging purchasing contracts for materials and gained an awful lot of experience in running a factory.” Five years later, Attwood became head of sales at a timber merchant, a period he remembers vividly. “It was a time when, in the UK, there was a massive under-stocking situation. You couldn’t buy cement or get hold of plasterboard – the country was just booming. It was a great opportunity to do well in the business.” But it was only when, a few years later in 1981, he bought timber merchant William Sharvatt and started International Plywood that Attwood came into his own. Staying ahead of the pack International Plywood’s success certainly wasn’t guaranteed to start with, and Attwood had to combat the entrenched industry corruption – and square off against a lot of the big players – in order to get ahead. In the eighties and nineties, Europe sourced all of its plywood from Indonesia, where the dictator Suharto and his henchmen had a monopoly on trade and timber exports, controlling three-quarters of the worldwide plywood market. “They really controlled the whole industry – they would only supply to the ‘Big Six’ operators, who had to buy 16 REAL BUSINESS 2010 supplier. And again, International Plywood was there first, innovating before the rest. Running a tight ship david attwood on... Suppliers: “I would far rather look after my supplier than my customer. You can find customers any time – you just have to offer them a competitive price and good service, and they’ll come. Suppliers, on the other hand, need a little bit more attention. They’re looking for longer-term contracts and people they can rely on.” Sustainable wood: “The notion that certified sustainable wood is of a better quality is a total myth – in fact, it’s often the opposite. It just means that there’s a better chance we’ll all still be enjoying wood products in 100 years’ time.” Bringing down the competition: “Shit happens, doesn’t it? We’re all gentlemen in the industry, but it’s just as competitively aggressive as anything else. If someone is going to drown, shove a hose in his mouth.” from this person, ship it on that vessel, deliver it using that contractor. They were getting kickbacks from the whole chain. It was a cartel and it wasn’t helping the industry move forward,” he explains. But Attwood’s knack for spotting industry changes early on kicked in, and International Plywood adapted its buying channels to get ahead. As none of the smaller importers – including International Plywood – had anywhere to go, Attwood approached Malaysian wood suppliers in order to “stick two fingers up to the Indonesians”. By working with the Malaysians, the company entirely bypassed the established plywood supply chain, a move it performed again in later years when it moved its suppliers to China. Sourcing its products from Malaysia meant that International Plywood was able to offer plywood at more competitive levels than the established big six players, and make its name in the industry. “It just snowballed, and a lot of the businesses that had been our massive competitors fell by the wayside. We were elevated from Division One to the Premier Division almost overnight.” Today, International Plywood sources the majority of its plywood from Chinese suppliers. The products are more sustainable – as they’re from poplar trees, which grow incredibly quickly – and cheaper. In fact, China has become the standard source for 75 per cent of the trade, moving from the world’s largest importer and consumer of forest products to being the world’s largest Margins are tight in the timber business – typically five per cent – but International Plywood has built its success on always finding the keenest route to market, consistently achieving margins over ten per cent. “What are the three things you need to run a successful plywood importing business?” poses Attwood. “Logistics, logistics, logistics.” He says it’s about getting the best rate possible for a bulk carrier and filling it to the top with plywood, paying the lowest possible freight rate, bringing it to a port that is cheap to operate in, discharging the product efficiently and then delivering it to customers with as little add-on costs as possible. “The route to market for our product has to be the most costeffective,” he says. “While the cost of the raw material is fairly relevant, it’s actually the cost of shipping it to the UK and its distribution that is more relevant to our profitability.” Attwood describes his business strategy over the past 20 years as “an expansion of frugality”. Even today, when supplying continental European customers, he’ll drive the hardest bargain, knowing that if their trucks leave the UK empty of his products, every mile will lose them money. Nailing the competition This focus on costs, says Attwood, has 45% always enabled International Plywood to thrive while industry rivals have gone to the wall. Today, he claims that his business holds 40 to 50 per cent of the UK plywood importing market. The company’s economies of scale have played a huge part in its success. So much so, that many smaller importers have given up on trying to compete, and buy their plywood directly from Attwood. “Smaller importers have realised that they’re just pissing in the bloody wind – they just can’t compete by doing what they’re doing, so they have no alternative but to come to us. If someone is offering the same product as you but at a cheaper price, what are you going to do?” In addition to International Plywood’s comparative advantages, it has benefited from competitors’ failures, allowing the company to pick up many new customers. “International Plywood still has some fairly strong competitors – both in terms of importing and distribution – but there has been some contraction in recent years, helping push them up the league table,” says Mike Jeffries, editor of the Timber Trades Journal, the industry’s trade publication. The recession test International Plywood brings in 40,000 tonnes of products every month (enough to fill Wembley Stadium). These range from speciality plywoods to mass-market MDF, supplying builders and merchants throughout the UK and Europe, of the united kingdom’s plywood market is held by international Plywood where the company is looking to increase its market penetration. But the past two years have not been plain sailing. Deep recession, the decimation of the construction industry and huge volatility in the currency markets have tested Attwood and his sons to the limit. “We had a fairly rocky period during the first part of the economic crisis,” Attwood admits. “We saw a 20 per cent drop in volume – a fairly large drop – but there’s always a natural catch-up that takes place. It’s coming back now.” International Plywood’s extraordinary growth isn’t purely organic, though – the company acquired Panel Supplies in 2007 and has also been dabbling in currency swaps and hedging. This has led the company’s turnover to go “off the bloody clock”, says Attwood, but he leaves little doubt that it can be a risky game. “You can make a fortune with currency or you could lose a fortune – it’s that simple. So far, it’s helped our selling price and margins, but it could happen in reverse, too.” Years of experience and strong nerves have seen the firm through. Attwood knows that, while the market for wooden carpet grips may decline (the world increasingly favours floor tiles), so new ones will emerge – all white vans are now, for example, lined with plywood. The construction industry is also picking up, with the Chartered Institute of Purchasing & Supply in April reporting growth in construction for the first time since February 2008. Attwood acknowledges that he doesn’t always play safe: “From the outside, some would say we’re reckless.” But, in the world of wood, this is a man of steel; a born risk taker. “If you’re too conservative, you just won’t make a real impact.” HOT100.REALBUSINESS.CO.UK 17 2 Can Holdings Aberdeen-based Can Holdings provides engineering, inspection and maintenance services to the oil and gas, construction, civil engineering, marine and structural maintenance industries worldwide. Employing 120 staff, Can’s growth has been as spectacular as some of the recent leaps in oil prices, with turnover jumping from £561,000 in 2006 to £63m in 2009. Impressively, the group has £6.3m in cash, and shareholders’ funds of more than £30m. www.cangroup.net 3 Troy Foods 5 Writtle This Benfleet-based firm provides investment and support for creative and media companies. Under chairman Robert Essex, turnover has jumped from just £516,000 in 2006 to £28m in 2009. www.writtleholdings.co.uk 6 Estrella Group This West Midlandsex s based engineering m i “R ls ha g group specialises in a n met facturi UK, an unusual mix of u manes in thestralia interiors and aerospace. Its u ti facili US, Aouth chairman and 75 the and S ” per cent owner of the a group is Steve Hayes, Afric Leeds-based Troy Foods is a family-owned food-processing company. Founded in 1932 as fruit and vegetable wholesalers, it started processing potatoes in the early seventies and, a few years later, sold the wholesaling business to concentrate on processing vegetables to supply ready-meal businesses. It has since added prepared salads, coleslaw and mayonnaise to its production line. With 2009 sales of £21m and a pre-tax profit of £512,000, owner Mike Sprockley felt confident enough to take his first dividend for years – a healthy £300,000. www.troyfoods.co.uk 4 Lee Longlands Lee Longlands is a name well known to the people of Britain’s “second city”, Birmingham. For four generations, the company has been selling furniture to people all over the Midlands. Established back in 1901, this £16.4m-turnover business 18 REAL BUSINESS 2010 is now run by the latest member of the Lee dynasty, Rob Lee. www.leelonglands.co.uk while the FD and owner of the remaining 25 per cent is Steve Wain. The two Steves have seen turnover and profits rise from £874,000 in 2006 to £47m in 2009. ww.estrellagroup.co.uk 7 Rimex Metals Long-established Rimex Metals Group has been producing surface finishes on stainless steel and other metals since 1959. The group, which has manufacturing facilities in the UK, the US, Australia and South Africa, is controlled by Keith Childs, who paid himself £315,281 (including pension contributions) in 2008 and received the lion’s share of the dividend of £66,000. www.rimexmetals.com 8 ES Group For the second successive year, ES Group features in the Hot 100 top ten. You’ve probably spotted the firm’s fleet of trucks crisscrossing the UK, transporting bulky outdoor stage equipment to music concerts. Under the helm of Tim Norman and his fellow directors, it made £2m on sales of £36.3m last year. www.esgroup.uk.com for pro hot full ho files100 t bu 100.r, visi s t e coiness al .uk . 9 Elite Telecoms Elite Telecoms is a Hot 100 veteran. Based in Lancashire, the company pulled in sales of £14.6m last year. Founder Matt Newing, still in his thirties, owns 66 per cent of the shares. He paid himself a total of £378,000 in 2009 (including pension contributions). www.elitetele.com 10 Amicable Building Assistance A property maintenance and repairs company based in Tadworth, Surrey, Amicable only has one director and shareholder – Reza Mofidi. In the year to August 2008, turnover was £7.9m and the company made pre-tax profits of £776,000. Mofidi only paid himself £52,220 in 2008 but he also took a dividend of £93,500. www.amicablebuilding.co.uk 11 Robore Surrey-based Robore is a diamond and concrete cutting and sawing company working predominantly with the construction industry. Established in 1986, it now employs more than 140 people. The group has £2m in cash in the bank, which leaves the four directors (each of whom owns 25 per cent of the company) well placed to take advantage of any upturn in the construction industry. www.robore.com YOU MAY HAVE SPOTTED THIS firm’S TRUCKS CROSSING THE country, TRANSPORTING STAGE EQUIPMENT TO MUSIC CONCERTS Tim Norman, ES Group HOT100.REALBUSINESS.CO.UK 19 12 Afonwen Laundry This North Wales-based laundry and linen-hire firm covers the whole of Wales, the North-West of England, the West Midlands and South-West England, and has a client list that includes Best Western, Crowne Plaza and Holiday Inn on its books. In 2009, 258 staff were employed – welcome news in an area plagued by unemployment. www.afonwenservices.com 13 Dunns (Long Sutton) Dunns goes as far back as 1834 and is now one of the major independently owned UK seed companies, specialising in bean and pea seeds. As befits an agricultural firm, Dunns is run on admirably conservative business lines. In the year to July 2009, turnover reached £16m and pre-tax profits were a more than respectable £2.5m. Dunns has more than £1m in cash in the bank. www.dunns-ls.co.uk 14 Brydol This Hampshire-based joinery and shopfitting firm manufactures everything from custom staircases and bookcases to entertainment centres and bars. Recent Brydol projects include installing Early Learning Centres in Mothercare, new Schuh stores in Dublin and Limerick, and MicroAnvika’s stunning new store in Westfield – London’s shopping complex at Shepherd’s Bush. www.brydol.co.uk 15 Barworks Barworks is a fast20 REAL BUSINESS 2010 expanding chain of bars and diners with exotic names such as The Slaughtered Lamb and The Black Heart. Based in Hoxton in East London, the company is the brainchild of two Swedes, Anders Akerlund and Patrick Franzen, and Briton Mark Francis Baum. Last year, Barworks made pre-tax profits of £434,000 on sales of £6.4m. www.barworks.com 16 Seetec Seetec Business Technology Centre comfortably made it into our Hot 100 top 20 again this year, despite the recession. Founded in 1984, this Essex-based recruitment and training firm has become one of the largest and most experienced providers of government-funded welfare to work and skills training programmes. Last year, Seetec pulled in £21.2m in sales and profits of £2.1m. This enabled the company, which is 56 per cent owned by founder Peter Cooper, to pay total dividends of £990,608. Ten per cent of the company’s shares are owned by an employee trust. www.seetec.co.uk 17 mytxt.co.uk In the year to January 2009, the sole directors and shareholders of London-based mytxt (husband-andwife team Chris and Corinne Hunter from Batley in Yorkshire) saw turnover of the company rise to £7.9m and pre-tax profits to £1.2m. The pair only paid themselves a measly £11,700 but withdrew £708,750 each as dividends. www.mytxt.co.uk rks’ rs o w e r “Ba and dintic barsave exoe The h es lik ed r namlaughte ” S amb L 18 Willerby Landscapes 21 powerPerfector Kent-based Willerby Landscapes was founded in 1983 and specialises in the installation and ongoing maintenance of hard and softlandscape schemes. In 2009, turnover hit £9.1m, with profits of £951,000. The company paid a dividend of £364,500 (and £889,500 the previous year) – good news not only for the directors, but also for the employees whose trust owns 20 per cent of the company. www.willerby-landscapes.co.uk powerPerfector is a new-generation UK firm, helping to deal with the challenges of environmental changes. Started in 2001, powerPerfector sells energy-saving equipment to clients such as Tesco, the NHS, DECC and Defra and claims to reduce electricity consumption, energy costs and carbon footprints by an average 13 per cent in one easy installation. Georg Turnover hit £11.6m last year. e www.powerperfector.com 19 Motor Fuel This service station operator recorded turnover of £122m last year but, illustrating the poor margins in the fuel business, only recorded a pre-tax profit of £75,000. However, this was after its two owners Simlesh Ramchaddas Sejpal and Sharad Mohanlal Raja had shared salary and pension contributions of £870,000. Now that there are signs that the world economy is picking up, Motor Fuel’s owners will be looking to reduce last year’s hefty interest charges of more than £900,000. motorfuelgroupplc.com 20 Blevins Franks Financial Management Established in 1975, Blevins Franks has grown into an eminent tax and wealth-management provider, specialising in advising expats. Blevins Franks Financial Management has two sister companies: London-based Blevins Franks Tax Advisory Services; and Malta-based Blevins Franks Trustees. The £5.4m-turnover company is owned by David Simmonds Franks and William Blevins. www.blevinsfranks.com took over the control and running of the business. Cecil’s bedroom-based business has blossomed into a £51.3m-turnover operation. www.cbrownsteels.co.uk 28 Pipetech Design & Construction No 34 S’Por ter 22 Clifton Asset Management Based just outside Bristol, Clifton has offered financial services to businesses and individuals since 1986. Specialising in business funding, wealth management, exit strategies and tax advice, the company made £96,700 on sales of £5m and paid a dividend of £66,000 last year. www.cliftonasset.co.uk 23 Endava London-based Endava is an ITservices company, employing more than 600 people in the UK, the US, Romania and Moldova. Founded in 2000, clients include UBS, Cable & Wireless, ITV and Alexander Mann Solutions. Chief executive John Cotterell says his next challenge is to grow the business to 2,000 people. www.endava.com 24 Yip Shing Based in Gloucester, Chinese food company Yip Shing made pre-tax profits of £251,000 on sales of £5.1m last year. Total payment to directors in 2009 was just £5,262 – although they did allow themselves the luxury of a dividend of £30,000. Davi es 25 Banner Chemicals Cheshire-based Banner Chemicals Group consists of Samuel Banner & Co, Prism Chemicals and MP Storage and Blending, with activities ranging from chemical distribution to the processing, packaging and blending of chemicals. Established back in 1850 by Samuel Banner (who is said to have been the inventor of white spirit), the £76.2m-turnover company is controlled by Mordechai (Motty) Kessler. www.bannerchemicals.com 26 Balhousie Care Balhousie Care has 20 residential care homes dotted throughout Scotland, caring for more than 700 residents and employing 725 staff (making an impressive one-to-one carer-to-patient ratio). Last year, Balhousie brought in pre-tax profits of £1.9m on sales of £12.7m. www.balhousiecare.co.uk 27 C Brown Steel This West Midlands-based steel stockholder and distributor was formed in 1946 by Cecil Brown, who started selling steel from a small bedroom in his house. In November 2005, the third generation of Browns Started in 2001, Essex-based Pipetech Design & Construction covers everything from design, mechanical and electrical services, air conditioning and fabrication. Ownership of the company is divided equally between four directors who split a dividend of £178,000 during last year. 29 DCD Business Media DCD Business Media organises business conferences and produces publications for the data centre industry. DCD made £478,400 last year on sales of £5.1m. This figure looks a lot healthier when added to the hefty salaries the directors paid themselves – £1.1m between the three of them. www.datacenterdynamics.com 30 Gardenfoods This North London-based wholesale food distributor services more than 8,000 stores, supermarkets, cash and carries and other businesses – and is the largest wholesaler of Polish and Eastern European foods in the UK. Established in 2003, the company has a 40,000 sq ft warehouse in Edmonton, stocking more than 1,400 items. In 2007, Gardenfoods imported 15,000 tonnes of Polish produce into the UK. The company recorded sales of £5.1m last year under sole director Ali Caktu. www.gardenfoods.co.uk HOT100.REALBUSINESS.CO.UK 21 67% of seafood holdings is owned by toby baxendale, who founded the company in 1991, while at university Toby Baxendale, Seafood Holdings 36 Connect Communications Connect Communications works both with telcos and directly with mid and upper-tier multinationals, dealing in systems integration and delivery of VoIP. MD Andy Thomas sold his former business to Connect and came on board in 2003 with a 15 per cent equity share. A reverse takeover followed, which culminated in an MBO in 2005. Since then, the company has increased turnover to £7.7m. www.connectcs.com 37 Buddha Bar Raymond Visan opened his first Buddha Bar in Paris in 1996. Since then, their popularity has spread and there are now Buddha Bars across the world from Kiev to Cairo. Visan has expanded his empire to include Buddha hotels, a spa and smaller Little Buddha Cafés. Turnover is £5.2m, with pre-tax profits of £2.1m. www.buddha-bar.com 31 GSS Support Services Plymouth-based GSS Support Services deals in cleaning and waste management for the retail and distribution sectors. Turnover hit £7.4m last year, enabling the company to pay a dividend of £51,300. www.gss-supportservices.co.uk 32 Oriel This is the tenth anniversary of Cheltenham-based Oriel, which provides back-office, payroll, accountancy and debt-collection 22 REAL BUSINESS 2010 services for contractors working in all industry sectors. Turnover jumped from £20.5m in 2006 to £117m in 2009. www.orielgroup.co.uk 33 Wind Prospect Group For the second year running, alternative energy company Wind Prospect Group features in our Hot 100 list. The Bristol- based firm works on wind-energy projects in the UK and is the biggest independent wind-engineering consultancy in Ireland. Wind Prospect Group owns 30 per cent of a joint venture with energy giant EDF to develop onshore wind farms in the UK. www.wind prospect.com “Raymond Visan opened the first Buddha Bar in Paris in 1996” 34 S’porter Founded in 1995, Gloucestershire-based S’porter is the brainchild of George Davies, the multimillionaire behind Next and George at Asda. His £31.7m-turnover sports fashion business, wholly owned by Davies and his family trusts, has agreements in place with Premiership football giants Liverpool and Arsenal. It also handles Marks & Spencers’ Per Una supply division, which accounts for 62 per cent of turnover. www.sporter.co.uk 35 Seafood Holdings Set up in 1991 by university student for pro hot full ho files100 t bu 100.r, visi s t e coiness al .uk . Toby Baxendale, Seafood Holdings now claims to be the largest independent supplier of fresh fish in the UK. Based in New Covent Garden, the company pulled in sales of £82m last year – and Baxendale reckons the next set of accounts will see turnover “just south of £100m”. Baxendale owns roughly two-thirds of the company; the rest is owned by Risk Capital LLP – where serial entrepreneur and restaurant investor Luke Johnson is a director. www.seafoodholdings.co.uk 38 Lawrence Group Based in Hatton Garden, London, this family-run jewellers is no stranger to the Hot 100. Run by Lawrence Collins and his wife, the firm sells jewellery, deals in precious metals, and invests in property. Turnover has shot up from £17.1m to £87.6m in the past four years. www.gerrardsonline.co.uk 39 LN Metals The recession has been good to LN Metals, a commodities trader, dealing in lead, zinc, aluminium and minor metals. Staff numbers have increased from 14 in 2006 to 35, and the HOT100.REALBUSINESS.CO.UK 23 company now has representation in most major economies. LN Metals raised additional capital in 2007 to help it diversify into the minor metals business. Turnover sits at £299m, with profits at £2.8m. www.lnmetals.com 40 Goldtrail Travel Back in the Hot 100 in 2010 is Kadir Aydin and the travel company he founded eleven years ago, Goldtrail Travel. The firm specialises in budget holidays to Greece, but has recently expanded into Turkey. Parity between the pound and euro has helped contribute to a surge in turnover, up 69.2 per cent to £60m. www.goldtrail.co.uk 41 The Premier Group Whether it’s building the forecourt, installing or dismantling the fuel tanks, or maintaining the pumps, Premier Group covers every petrolstation need. MD Ken Owen joined the company in 1989 before buying the business in 1994. Since then, he has been on an acquisition spree, with five key trading companies now under one banner. A mix of organic and acquisitional growth has seen sales shoot up to £10.1m. www.premiergroup.org.uk 42 Anglo European Ninety per cent of turnover at Anglo European reportedly comes from airline charter, with the remainder Tune coming from the executive jet market, which provides aircraft for business groups and celebrities. Under the direction of Mark Everts, turnover has soared to £9.7m, although this year looks set to be tougher because of a recession lag in Italy and other European markets. www.angloeuropean.com 43 Roselands Investments No 4a6did Zaha H Hadid This family business, run by Brian McGillivray, Zaha primarily helps companies claim VAT refunds. It has more than 5,000 clients across the pharmaceuticals, IT, retail, telecoms, insurance and banking sectors, and was the first to offer the service back in 1980. Sales stand at £26.7m with pre-tax profit at £2.1m. 44 Bordeaux Index Unimpressed by his treatment as a customer, MD Gary Boom set up his own wine merchants, Bordeaux Index, with two partners. At his £56.7m-turnover firm, every customer has a relationship manager, tuned into their clients’ likes and dislikes – it has helped boost sales to more than £1m a week. Other innovations have included a wine tourism business and a partnership with wine buff Michael Schuster. Pre-tax profit stands at £1.8m. www.bordeauxindex.com into the 2012 Olympics and you’ll see hadid’s wave-shaped aquatics centre 24 REAL BUSINESS 2010 45 Saturday Jens Grede and Erik Torstensson left Wallpaper in 2003 to set up their own advertising agency. Now with 100 clients under their belt, including Kurt Geiger, H&M and Monsoon, Saturday has acquired three other companies and has offices in London, Paris and LA, with one more set to open in New York in September. Turnover is £7.2m, and on target to grow 30 per cent this year. One thing not on the cards is an exit plan. “I am 32. This is the beginning of my career, not the end,” says Grede. www.saturday-london.com 46 Zaha Hadid Tune into the 2012 Olympics and you’ll see Zaha Hadid’s wave-shaped Aquatics Centre. Hadid is the first woman to win the prestigious Pritzker Architecture Prize, dubbed the Nobel Prize of architecture, and her diverse portfolio includes the National Museum of XXI Century Arts (the Maxxi) in Rome, the Guangzhou Opera House in China and the set for The Pet Shop Boys World Tour. Turnover at her practice has risen to £26.2m, with pre-tax profits of £5m. www.zaha-hadid.com 47 Triton Construction Michael Parkinson set up this Yorkshire construction company five years ago with equity and 30 employees from his previous company. Clients include Next, Aldi and British Oxygen, while 70 per cent of work comes from the public sector. Parkinson is bullish, anticipating growth of around 50 per cent this financial year. “Our forward-order book has £12m in it. That’s more than we turned over in total last year,” he says. www.tritonconstruction.co.uk 48 MPI Holdings This £9.6m-turnover, six-employee firm trades in natural rubber and frozen fish. Not the most obvious fit, but “there are two partners in the business – one started in one, and one in the other,” says co-owner Mark Pratt. Simple, then. 49 Landale Whether you’re a dentist, jeweller, or in the industrial sector, Landale can recover precious metal from your waste material. Based in London, the company is run by Lilly and Yossi Meshulam. Sales have grown to £5.4m. www.landalemetals.co.uk 50 Earl of Plymouth Estates Founded in 1950 by Lord Plymouth, the Earl of Plymouth Estates is a family-owned group making the most of its 8,000 acre Oakly Park Estate, near Ludlow. Lord Plymouth’s successor, Viscount Windsor, and the family board run a food centre selling fresh farm produce, an estate café, and a conference centre. The estate also 26 REAL BUSINESS 2010 hosts an arable farm and a sand and gravel pit. Sales stand at £7.2m. www.earlofplymouthestates.co.uk 51 Investigo Founders Scott Beckson and Simon Smith set up Investigo in 2003. The firm places finance, strategy and consulting professionals on salaries up to £250,000 and was one of the lead providers on the Lloyds-HBOS integration. Robert Stodel, ex COO of Credit Suisse First Boston, stumped up equity to help the company start up, acting as chairman. “We started the company with £90,000. Last year, turnover was £28.8m. It’s been an incredible ride,” says Smith. www.investigo.co.uk 70% OF IT SKILLFINDER’S BUSINESS IS DONE IN EUROPE. IT’S ONE OF THE MAIN PROVIDERS TO THE GERMAN STOCK EXCHANGE Grant Brummer, IT Skillfinder 52 Intelliflo This IT company was created in 2004 out of the IT department of a firm of financial advisers. Nick Eatock ran the MBO and took seven staff with him. Intelliflo provides IT services to the financial services sector, and sees its web-based focus as key to its success. Intelliflo expects an influx of new customers thanks to upcoming changes to the finance sector. Pre-tax profits hit £1.6m last year. www.intelliflo.com 53 B&M Retail Since brothers Simon and Bobby Arora bought B&M Retail in 2005, growth has rocketed. On average, B&M has opened a new store once a week for the past three years, helped by l ful0 vacancies left by Kwik 0 isit 1 for t Save and Woolworths. holes, veal fi 00.r s. o There are now 190 pr ot1 ines h us uk discount stores in the b co. chain, opening their doors to 1.5 million shoppers per week. Selling both householdbranded groceries and non-food items in the North West, turnover in 2009 hit £256m. www.bmstores.co.uk 54 Affirmative Finance A lawyer by trade, Eugene Esterkin set up Affirmative to run parallel with the law firm in which he is a managing partner. Clients are people who would ordinarily go to banks for loans, “but banks are closed for business,” says Esterkin. Turnover has risen to £9m, while pre-tax profit is £3.8m. www.affirmativefinance.co.uk 55 IT Skillfinder For this firm of IT recruitment agents, size matters. Focused on the financial sector and founded by Darren Hall and Grant Brummer in 2003, IT Skillfinder aims to grow, but never to the extent that Brummer and Hall do not know everyone who works for them. Though there are only 16 employees, a European office may be on the cards. Seventy per cent of business is done in Europe and the company is one of the main providers to the German Stock Exchange. www.it-skillfinder.co.uk 56 Toppesfield Toppesfield is run by husband-andwife team Gale and Matthew Pryor, and their brother-in-law David Last, who just “went to lend a hand for a couple of weeks”, and is still there six years later. A tarmacing company that makes asphalt roads, car parks and garage forecourts, Toppesfield landed a lucrative contract to work on the Olympic Park. www.toppesfield.com HOT100.REALBUSINESS.CO.UK 27 for pro hot full ho files100 t bu 100.r, visi s t e coiness al .uk . 57 Austin-Smith:Lord Founded in 1949, this 11-partner architectural firm has a portfolio of projects including the Leeds City museum, Blackburn Station, the £40m Roseisle Distillery for Diageo, and the Nissi Beach villas in Cyprus. Turnover is £12.3m, while pre-tax profit was £2.4m. www.austinsmithlord.com 59 T.E.C Building Services Managing director Terry Connor founded this Manchester-based firm of builders in 1987, turning it into a limited company in 1997. T.E.C now has 40 staff, a turnover £7.7m and pre-tax profits of £969,000. www.tecbuildingservices.co.uk 60 Maria Mallaband Care Group 58 JVM Equipment Dealing in construction, earthmoving and lifting equipment, JVM was founded in 1998 by Max Skillman and former partner (now deceased). Acting as a dealer for firms such as JCB and Barford in Russia and former Soviet Union countries, the 500-employee company has a depot in all the biggest towns in Russia. Skillman sees it as a “no-brainer” to have focused on the region. “Russia has 40 per cent of the world’s gas. It is the richest country in the world – it is all in the ground.” www.jvmequipment.com Another repeat entrant in the Hot 100, this chain of care homes has grown to 56 in total, with two more in the pipeline. Founder Philip Burgan has switched focus to private homes, buying and building in more affluent areas. The company now has 75 per cent fee-paying clients and a specialist autism business, which is making a hefty contribution to turnover. www.mmcgcarehomes.co.uk 61 Manpower Direct The brainchild of a group of university friends, this Essex-based security company, formed in 2003, provides both plain-clothed and uniformed security officers to shopping centres and corporate and public-sector clients. Manpower Direct has expanded into event security and car parking enforcement. www.manpowerdirect.co.uk 0 NriaoM6allarobuapnd Ma are G p C hili P gan Bur 62 Excelian This IT consultancy, established in 2001 by Adrian Marshall and Stephen Grant, provides systems implementation to the financial-services sector, and has benefited from increased demand for trading and risk-management 28 REAL BUSINESS 2010 100 CUSTOMERS, £16M IN SALES, AND £2.9M PROFIT. thunderhead has seen spectacular growth Glen Manchester, Thunderhead technology. With the carbon footprint of the worldwide IT industry set to surpass the aviation industry, Excelian has recently extended into green consulting, offering environmental audits and reduced carbon computing. Sales have surged to £13m. www.excelian.com 63 Thunderhead Nothing to do with shower fittings, this firm provides electronic communications software predominantly to the financial services sector. Thunderhead has more than 100 customers and saw sales rise from £4.1m to £15.9m during the past four years. CEO Glen Manchester won Entrepreneur of the Year at our 2008 Real Business/CBI Growing Business Awards. www.thunderhead.com 64 Net-a-Porter Hot 100 regular Natalie Massenet has finally received an offer she can’t refuse for her fashion etailer: luxury-goods group Richemont dangled £50m under her nose for her remaining stake in Net-a-Porter. Richemont already owned 33 per cent, and Massenet has decided to cash out. Last year, Net-a-Porter posted profits of £10.1m on a turnover of £81.5m. Massenet, one of the nation’s finest dotcom entrepreneurs, says she will remain with the firm as executive chairman. www.net-a-porter.com 65 Interface Contracts This firm originally specialised in servicing ship-to-shore cranes in UK ports, when Chinese imports started to undercut the market. With Interface no longer in demand, managing director David Taylor knew it was time for a radical rethink. The firm shifted focus to water utilities. Work poured in. Last year, turnover rose to £5.3m. “There’s no reason we can’t keep growing at the same rate,” says Taylor. www.interfacecontracts.com HOT100.REALBUSINESS.CO.UK 29 66 Sun Contractors Yaser Salman only founded his property maintenance and facilities management firm in 2004, but he’s already hit a £7.7m turnover. Sun Contractors also has a sizeable construction and roofing division for refurbishment and renovation. www.suncontractors.co.uk 67 VTL Group With five plants in Europe, India and the US, VTL makes high-tensile brass alloys and precisionengineered components for the aerospace, automotive, construction and oil industries. Toyota, RenaultNissan and Magna Powertrain are just some of its customers. Owner Bruno Jouan says VTL will continue its global conquest: “There is no such thing as a UK manufacturing business. You have to go where your customers are.” www.vtl-group.com 68 Heartwood Wealth Heartwood has £1bn of funds under management, boasts 25 FTSE-100 chairmen among its customer base of 1,400, and employs 70 staff. Chief executive Simon Lough says an MBO in 2005 has been key to growth. “Two-thirds of the staff at Heartwood own shares, and 93 per cent of the shares are held by people active in the business. New staff have the opportunity to own shares through a share-incentive plan. Many wealth managers hit a ceiling when they reach the half a billion to a billion funds-under-management mark because they can’t attract the right people. We are breaking through that ceiling because of our ownership structure.” www.heartwoodwealth.com 30 REAL BUSINESS 2010 £50m was an amount natalie Massenet couldn’t refuse for her stake in luxury online fashion firm Net-A-Porter, founded in 2000 69 Templeton Recruitment Founder Nadeem Ahmad started Templeton Recruitment in 1996. “We supply top-end IT contractors. At the end of 2005, I decided to stop doing everything myself and hired experienced managers to run the firm for me and find new clients. That way I could take more of a back seat and find time to think about how to expand the business. Turnover rose very quickly – and I’ve just hired two managers who used to run much larger firms than mine, so we can continue to grow.” www.templeton-recruitment.com 70 H&M Security Services Arsenal legend Frank McLintock played over 700 matches and captained the Gunners to the league and cup double in 1971. Now he’s putting in crunching tackles in the corporate world as commercial director of H&M, a security firm based in East London. With McLintock’s help, founder Ian Henderson and financial director Brian Tuite have won clients such as Network Rail, Atkins and the NHS. www.hmsecurityservices.co.uk throughout the UK, New York, Frankfurt, Chicago and New Jersey. www.exponential-e.com for rough seas. Skipper Ian Walker says: “We’ve been around for years. We know our industry is cyclical. For us, this downturn is merely a raincheck. Though it has been a tough year for us, we’ve prepared carefully.” www.carisbrookeshipping.net 74 RMJM Mark Richards’ Mardi Foods is a McDonald’s franchisee with 11 restaurants. With a profit of £228,000 on a £13m turnover, Richards is demonstrating the merits of becoming a franchisee of Ray Croc’s indefatigable fast-food chain. Some of architects RMJM’s buildings include the lopsided Capital Gate skyscraper in Abu Dhabi, the Beijing Olympic Fencing Hall and the headquarters of the three largest pharmaceutical companies in the world: GSK, Wyeth and Sanofi-Aventis. Revenue for the practice is just short of £100m. www.rmjm.com 72 Movewithus 75 Bibby Line Group Movewithus is fast becoming a household name. It represents more than 1,000 independent estate agents on a single site. Buyers browse properties and are directed to the assigned estate agents. Other property service providers are linked into the site, so buyers can use it as a one-stop shop for probate, equity release, assured maintenance and general legal advice. www.movewithus.co.uk The oldest business in this year’s Hot 100 is Bibby Line, a familyowned shipping firm founded over 200 years ago in Liverpool. Run by the sixth-generation Sir Michael Bibby, it’s also the largest, with turnover topping £1bn. A run of bad results in the eighties, including the sinking of the largest ever British ship, forced Sir Michael’s father, Sir Derek to diversify, creating a complex conglomerate, including subsea construction to the offshore oil industry; Bibby Private Equity, which makes long-term investments in entrepreneurial businesses; a financial services division; and many more. www.bibbygroup.co.uk 71 Mardi Foods 73 Exponential-e Founded by Lee Wade in the wake of the dotcom crash in 2001, this firm offers an alternative to traditional internet technologies – ethernet connections, which are more secure, faster, and easier for IT support to maintain. Now employing 120 people and boasting more than 900 clients, Exponential-e has a physical network presence l enaank s r “A d Fr k n c legecLintoercial M mm &M is cotor of Hy” direcSecurit No Net-a 64 -P Nat or ter 76 Probrand Probrand’s online buying portal, The IT Index, allows government departments to log on and buy more than 125,000 products from over 1,600 vendors. Birmingham-based Probrand is also a major supplier of IT kit to the private sector, Massalie enet specialising in large, complex contracts. Accountancy body ICAEW awarded it a Best Practice Best Value accreditation. www.probrand.co.uk 77 K & G Restaurants Kurt Jansen is this year’s second McDonald’s franchisee (see 71). Jansen took over his first McDonald’s in 2002 and now manages five restaurants in the Essex area. 78 Entanet Telford-based telecoms provider Entanet supplies broadband, business phone lines and voice services. The company was founded by Taiwanese entrepreneur Jason Tsai in 1990. By 1995, he’d grown the firm so much he received an award from the president of Taiwan for entrepreneurship. Entanet employs 84 people. www.entagroup.com 79 Carisbrooke Shipping The shipping industry took a serious knock in 2008, when prices for dry goods fell more than 90 per cent. Fortunately for this Isle of Wightbased bulk shipper, it was prepared 80 Draycott Ward Debonair rugby legend Jeremy Guscott leads another life away from the glamour of the television studios: he is the marketing director of Bathbased construction company Draycott Ward. Focused on the insurance claim market, when floods and hurricanes strike, Guscott and co get a call from the insurers to sort out the mess. “We see ourselves as the fifth emergency service,” says co-director Chris McKenty. And it’s a profitable one: “We doubled business because of the flooding in 2008.” www.draycottward.co.uk 81 Boston Air This East Yorkshire firm was originally an air charter firm before branching into finding employment for workers in the aviation and power industries. Today, sheet metal workers, electricians, paint sprayers and engine fitters from all over Europe use Boston Air to find jobs. The firm enjoys close links with some of the biggest names in aviation, including GE, Ryanair and Lufthansa. www.bostonair.co.uk 82 Albourne Partners Albourne Partners collects data and writes reports on 1,760 hedge funds so investors know which one to trust with their money. Clients pay $240,000 a year for access to the database, or $400,000 for premium access. www.albourne.com HOT100.REALBUSINESS.CO.UK 31 “Mo r fast Law is gan est- the recr gro pubuiter in twing not- lic a he nd fo sectr-profit or” to-build schools in Malawi and homes and hospitals in earthquake-stricken Haiti. Director and partner Aidan Potter says the firm’s international outlook has been vital. “The recession has hit architects particularly hard, so we are fortunate in having 25 per cent of our work overseas.” www.mcaslan.co.uk 83 Morgan Law Recruitment Morgan Law was founded by David Morgan and Simon Law ten years ago and is the fastest growing recruiter in the public and not-forprofit sectors. With only 45 consultants, Morgan Law posts a turnover of £24m – the highest income-per-consultant ratio in the industry. Morgan says they decided to self finance the business, “so the decisions come down to us, not investors or banks”. www.morgan-law.com 90 Beasons Clive Beard founded construction and refurbisher Beasons in 1996. The firm’s recent contract wins include major construction projects the O2 Arena, St Paul’s School and King Sturge. www.beasons.co.uk 84 Provanis Neale Provan founded Provanis with Dr Paul Parnis in 1997, supplying Oracle application experts to bluechips. Parnis sadly died in 2005. Provan says their appreciation for the technical nature of the work defines how Provanis is run: “We deliberately try not to grow too fast. We prefer to manage our growth so we can ensure quality remains high.” Turnover is up from £4m to £13m in four years. www.provanis.com 91 Hill Dickinson Law-firm Hill Dickinson is celebrating its 200th anniversary this year. Based in Liverpool, with offices in London, Chester and Manchester, Hill Dickinson also has branches in Singapore and Piraeus, a legacy of its origins as a maritime law specialist. www.hilldickinson.com 85 Bactec International The world’s leading landmine and unexploded bomb disposer, l David Morgan (left) and Simon Law ful0 r Morgan Law Recruitment Bactec has made more than 0 o 1 f ot , visit h les eal half a million devices safe in fi 0.r . more than 40 countries since proot10iness h s Drum Housing, Radian is a private company limited 1991. Last year, the Rochesterbuco.uk based business won a contract Windsor Housing, by guarantee and overseen by a to clear the Baltic Sea of World and Swaythling board of non-executive directors. Housing Society joined www.radian.co.uk War I and II mines to allow the laying of a subsea gas pipeline. forces with Turnstone Support, a care www.bactec.com provider. The merged entity is a major force in social housing, owning and managing around 17,000 affordable homes in the South of England and Thomsons Online Benefits supplies Radian was formed at the start of providing care and support to 470 expert advice to companies looking 2007 when social housing providers people. Despite its charitable remit, to get the most from their benefits 86 Radian 32 REAL BUSINESS 2010 87 Thomsons Online Benefits 92 Nationwide Maintenance programme. The firm has won 24 industry awards, including Money Marketing’s Corporate Adviser of the Year gong six years running. www.thomsons.com of Fraser, Allianz and O2. Being a premium supplier has its perks: sq-m2’s typical commission would be valued between £250,000 and £3m. www.sq-m2.com 88 sq-m2 89 John McAslan and Partners Corporate interior designer sq-m2 was only founded in 2003, but already has a roster of clients including House This London-based architectural practice has designed low-cost, easy- Founded in 1982, Nationwide Maintenance is a property services firm headquartered in Godalming. Nationwide has a strong presence across England, with offices in the North, Midlands and the South West. www.nationmaint.co.uk 93 Risktec Solutions Warrington-based Risktec Solutions is a risk-management consultancy wholly owned by its 100 employees. Risktec made pre-tax profits of HOT100.REALBUSINESS.CO.UK 33 £2.6m last year on sales of £13.4m (nearly half of it in exports), and the employees were able to enjoy a dividend of £193,500. www.risktec.co.uk around 70,000 pigs on more than 100 farms in Yorkshire. The business is a family concern with Mosey’s two sons and daughter also on board. www.ianmoseyltd.com 94 AJ Bell 97 D&P Data Systems AJ Bell claims to be the largest provider of self-administered pensions and institutional stockbroker services in the UK. Part owned by Bank of New York, the company pulled in sales of £38.5m last year and profits of £16.4m, allowing the company to pay a whopping dividend of £4.2m. www.ajbell.co.uk Manchester-based D&P Data Systems is a wholesaler of computer systems and software. Founded in 1992, turnover has increased from £25.3m in 2006 to £78.8m, while profits last financial year were £3.7m. www.dpdata.co.uk Jeremy 95 Farr Vintners London-based Farr Vintners is a retail drinks company specialising in fine Bordeaux wines. The minimum order from its website is £500, excluding VAT. And it’s very profitable – last year it made £14.2m. www.farrvintners.com illustration: dan williams 96 Ian Mosey Who better to run an animal-feed company than a farmer? Ian Mosey built a high-tech animal feed mill in 1999 in a move to cut the cost of feeding his animals. His £21m-turnover firm now supplies farmers within a 100-mile radius with feed. Mosey has 0 No 8W ard t Draycot list includes all the big players in the sector: APL, BHP-Billiton, Centrica, Conoco Philips, Newfield, Seastream, Trafigura and Wellstream, to name a few. Turnover hit £6m last year, with profits of £549,200. The company was able to pay a dividend of £394,000. www.pdi-ltd.com Guscott 98 Spedition Services Surrey-based Spedition Services provides transport and logistic services to Russia and the Central Asian states. The two directors, Yazmin Fazal and Jens Rastorp shared a dividend of £533,300 this year and paid themselves a combined total of £1.2m www.spedition.co.uk 99 Project Development International Project Development International (PDI) specialises in the project management and engineering of petro-chemical projects. Its client Acknowledgements Compiled by Martin Tomkinson, Jo Russell, Charles Orton-Jones, Kate Pritchard, Jason Hesse and Carryn Dewing. 100 Mainstay Group Ten of the UK’s top 20 property developers use facilities manager Mainstay, based in Worcester. Mainstay manages more than 25,000 rooms all over the UK. The company has recently diversified into complimentary services such as cleaning and concierge services, and risk inspections. www.mainstaygroup.co.uk LDC and Smith & Williamson co-sponsored the Hot 100. For more information about LDC, contact Rob Pendleton at rpendleton@ ldc.co.uk, or visit www.ldc.co.uk. For more details about Smith & Williamson, contact Ann Monks at [email protected]. co.uk, or visit www.smith.williamson.co.uk Jordans, provider of business information, company searches and risk-management products, supplied the Hot 100 financials. Visit www.jordans.co.uk, or call Denise Sebastian on 0117 918 1283. Full profiles of all the Hot 100 companies are available at hot100.realbusiness.co.uk Additional copies of the Hot 100 are available from our subscriptions desk. To order, call 020 7368 7200 34 REAL BUSINESS 2010
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