How to Make Business Work for the Poor Case Studies from the Energy Sector in Developing Countries JENNY HASSELSTEN HELENA NIELSEN Master of Science Thesis Stockholm, Sweden 2008 How to Make Business Work for the Poor Case Studies from the Energy Sector in Developing Countries Jenny Hasselsten Helena Nielsen Master of Science Thesis INDEK 2008:113 KTH Industrial Engineering and Management Industrial Management SE-100 44 STOCKHOLM 1 Master of Science Thesis INDEK 2008:113 How to Make Business Work for the Poor Case Studies from the Energy Sector in Developing Countries Jenny Hasselsten Helena Nielsen Approved Examiner Supervisor 2008-December-16 Staffan Laestadius Staffan Laestadius Commissioner Contact person Abstract Looking beyond social investments and philanthropy, business is more often looking for opportunities to create commercially viable business projects within their core business or value chain in new markets. This fact, along with the stagnation of markets in developed countries, is contributing to more and more companies seeking new markets to tap in on in developing countries. However, in many developing countries the foundations for private sector activity, such as the rules of market operation and the legal and regulatory institutions necessary to support them, are weak or non-existent. Under these circumstances business environments may seem too risky and complicated and companies may therefore chose not to enter this market. The purpose of this thesis is to clarify how the market for the poor works and to bring light upon how companies can create commercially viable projects in developing countries. In order to do so, the study is divided in three research areas where it seeks to; 1) develop a framework for analyzing and describing the market and its actors in developing countries for the energy sector; 2) study the constraints and solutions in this market; and 3) discuss the private sector's role in international development. In addition the study will focus on the energy sector, as this sector is a key factor for development and holds an important role to play with the emerging challenges that climate change is bringing. The case studies are taken from United Nations Development Programme's initiative “Growing Sustainable Business”. By using a qualitative research methodology this study found the major challenges to be lack of; finance legal frameworks, political instability, coherent public policy, health, security, human capacity, information, infrastructure, trust and climate change. The main solutions could be found within the three categories; collaborations, incentives and adaptation and innovation. Stemming out of "Bottom of the Pyramid" theory and market frameworks such as "Making Markets Work for the Poor" this thesis provides a new market framework that recognizes that certain given conditions needs to be in place in order for a market to create a favorable industrial climate that also benefits the poor. Such a market consists of a core market, institutions and supporting infrastructure/services and is conditioned by economic, political, social and cultural factors as well as the decisions to favor pro-poor or inclusive market policy. In order for the business to create a maximum value added in these markets, collaborations with donors, governments, and nongovernmental organizations are critical. Companies that manage to make the right choices and to build focused, proactive, and integrated social investments in line with their core business will be positioned to succeed, especially in markets that require new business models and untraditional partnerships. It is when business goals align with civil society’s goals that the most productive relationships are created. Keywords: business, markets, developing countries, energy sector, sustainable development, bottom of the pyramid, BOP, markets for the poor, M4P. 2 Acknowledgements We would like to express our sincere gratitude to our supervisor at the Royal Institute of Technology, Professor Staffan Laestadius for his support and guidance throughout the process of writing this thesis. We would also like to thank Eva Blixt, at the Ministry of Enterprise, Energy and Communication, Johan Åkerblom, Swedish International Development Cooperation Agency (Sida) and Åse Botha, the Swedish Trade council for sharing their valuable insight and knowledge in the field of business and development. Finally, we also want to thank Lucas Black and the rest of the GSB team at UNDP for their guidance and advice throughout this work. Letting us take part of their work in facilitating sustainable business projects has been a valuable experience and a great source of inspiration to us. The process of writing this thesis has been an exciting challenge which has proven to be an enriching experience, from a professional and personal point of view. The commitment and enthusiasm of the wonderful people we have met during this experience has given us the courage to follow our hearts and pursuing a future career within a field we strongly believe in. To them, we are more than grateful. Stockholm, December 2008 Jenny Hasselsten and Helena Nielsen 3 Abbreviations ADB ATI ADEME ADER AMW BOP BDS CO2 CER CDM CoP CSR GTZ EDF EDM EU FAO FDI BRSP GH GC GEF GOK GHG GIM GPPO GSB IT ISTA IPCC IAVI IFC IFI IFAD ILO IMF JBIC JIRMA KPLC M4P MDG Asian Development Bank Africa Trade Insurance Agency Agence de l'Environnement et de la Maîtrise de l'Energie Agence pour le Développement de l’Electrification Rurale Animal Manure Waste Bottom of the Pyramid Business Development Services Carbon Dioxide Certified Emission Reduction Clean Development Mechanism Community of Practice Corporate Social Responsibility Deutsche Gesellschaft für Technische Zusammenarbeit GmbH Électricité de France Électricité de Madagascar European Union Food and Agriculture Organisation of the United Nations Foreign Direct Investment Former UNDP Bureau for Resources and Strategic Partnerships Garrad Hassan and Partners Limited Global Compact Global Environment Facility Government of Kenya Greenhouse Gas Growing Inclusive Markets programme Green Power Purchase Obligation Growing Sustainable Business programme Information Technology Institut Supérieur de Technologied’Antsiranana Intergovernmental Panel on Climate Change International AIDS Vaccine Initiative International Finance Corporation International Financial Institution International Fund for Agricultural Development International Labour Organisation International Monetary Fund Japan Bank for International Cooperation Jiro Sy Rano Malagasy Kenya Power & Lighting Company Making Market Systems Work Better for the Poor Millennium Development Goal 4 MoU Momentum of Understanding NOx MIGA Mono-Nitrogen Oxides )(NO and NO2) Multilateral Insurance Guaranty Agency Municipality Solid Waste National Electricity Fund Organisation for Economic Cooperation and Development, Development Assistance Committee MSW FNE OECD/DAC PGU PPA PRSP PSD PSE PPPSD PPP PDP Policy for Global Development Power Purchase Agreement Poverty Reduction Strategy Paper Private Sector Development Private Sector Engagement Public Private Partnerships for Service Delivery programme (formerly PPPUE) R&D RWE RESCO SME Public-Private Partnerships Public-Private Product Development Partnership Research and Development Rheinisch-Westfälische Elektrizitätswerk AG Rural Electricity Service Company Small and Medium Sized Enterprises SECREN SA SAP SO2 Societe d'Etudes de Construction et de Reparation Navales Structural Adjustment Programs Sulfur Dioxide Sida TNC DfID PB SEMFIN UN UNCDF UNICEF UNCTAD UNDP UNEP UNFCCC UNIDO USAID WBCSD WMO Swedish International Development Agency United Nations Environment Programme United Nations Framework Convention on Climate Change United Nations Industrial Development Organisation US Agency for International Development World Business Council for Sustainable Development World Meteorological Organization WTO World Trade Organization Transnational Corporations UK Department for International Development UNDP Partnerships Bureau (formerly BRSP) UNDP thematic network on Small Enterprise and Microfinance United Nations United Nations Capital Development Fund United Nations Children's Fund United Nations Conference on Trade and Development United Nations Development Programme 5 Table of Contents 1 1.1 1.2 1.3 2 Introduction .................................................................................................................................... 9 Purpose ............................................................................................................................................. 9 Scope............................................................................................................................................... 10 Disposition ...................................................................................................................................... 10 Background ...................................................................................................................................11 2.1 International development............................................................................................................. 11 2.2 From philanthropy and CSR to pro‐poor sustainable business ...................................................... 14 2.3 Collaboration................................................................................................................................... 17 2.4 Development agencies working with the private sector ................................................................ 19 2.4.1 United Nations Development Programme’s Private Sector Division ...................................... 19 2.4.2 Growing Sustainable Business initiative ................................................................................. 20 2.5 Climate change, energy and development ..................................................................................... 21 2.6 Adaptation to climate change......................................................................................................... 23 2.6.1 The Intergovernmental Panel on Climate Change .................................................................. 23 2.6.2 Monitoring emission targets................................................................................................... 24 2.6.3 The Kyoto mechanisms ........................................................................................................... 24 2.6.4 Clean development mechanism .............................................................................................. 24 3 Method ............................................................................................................................................26 3.1 Scientific approach.......................................................................................................................... 26 3.2 Method of reasoning ...................................................................................................................... 26 3.3 Practical approach .......................................................................................................................... 26 3.4 Sources............................................................................................................................................ 27 3.4.1 Interview method .................................................................................................................... 27 3.4.2 Method for analysis ................................................................................................................ 28 4 The market in developing countries and its actors ........................................................29 4.1 The Bottom of the Pyramid (BOP) Theory ...................................................................................... 29 4.1.1 The BOP market ...................................................................................................................... 29 4.1.2 The BOP framework ................................................................................................................ 30 4.1.3 Market dynamics of the BOP‐market...................................................................................... 32 4.1.4 Criticism of the BOP theory ..................................................................................................... 34 4.2 Markets for the poor, M4P ............................................................................................................. 37 4.2.1 Engine of economic growth .................................................................................................... 37 4.2.2 Making Market Systems Work Better for the Poor (M4P) framework ................................... 37 4.2.3 Components of a functioning Market ..................................................................................... 38 4.2.4 Criticism................................................................................................................................... 40 4.2.5 Importance of addressing the causes to the problems ........................................................... 41 4.3 Market constrains ........................................................................................................................... 42 4.3.1 Corruption ............................................................................................................................... 42 4.3.2 Ineffective regulatory environment ........................................................................................ 42 6 4.3.3 4.3.4 4.3.5 4.3.6 4.3.7 5 Informal sector ........................................................................................................................ 42 Restricted access to finance .................................................................................................... 43 Poor physical and social infrastructure................................................................................... 43 Poor market knowledge .......................................................................................................... 43 Lack of knowledge and skills ................................................................................................... 43 Empirical Studies ........................................................................................................................44 5.1 Project Lokoho ‐ E8 ......................................................................................................................... 44 5.2 Industrial Wind Energy Centre ‐ Mad’Eole ..................................................................................... 46 5.3 Marsabit Wind Farm Project‐ Gitson Energy .................................................................................. 48 5.4 Rural Electrification in Mali: Improving Energy Accessibility to the Rural Poor ............................. 50 5.4.1 Koraye Kurumba...................................................................................................................... 51 5.4.2 Yeelen Kura ............................................................................................................................. 52 5.5 Energy for Poverty Alleviation ‐ Gikoko Kogyo ............................................................................... 54 5.6 PEC Luban: Using Straw as an Engine for Sustainable Local Economic Growth ............................. 57 5.7 LYDEC: Providing Electricity to Casablanca’s Shanty Towns ........................................................... 60 6 Key findings...................................................................................................................................63 6.1 Major challenges found .................................................................................................................. 63 6.1.1 Investment cost ....................................................................................................................... 64 6.1.2 Purchasing power.................................................................................................................... 64 6.1.3 Ineffective legal framework .................................................................................................... 64 6.1.4 Political instability ................................................................................................................... 64 6.1.5 Lack of public policy coherence............................................................................................... 64 6.1.6 Health problems...................................................................................................................... 65 6.1.7 Insecurity................................................................................................................................. 65 6.1.8 Lack of human capacity .......................................................................................................... 65 6.1.9 Lack of information ................................................................................................................. 65 6.1.10 Poor infrastructure.................................................................................................................. 65 6.1.11 Non technical losses & lack of trust ........................................................................................ 66 6.1.12 Climate change ....................................................................................................................... 66 6.2 Solutions found ............................................................................................................................... 66 6.2.1 Collaboration........................................................................................................................... 67 6.2.2 Incentives ................................................................................................................................ 68 6.2.3 Adaptation and Innovation ..................................................................................................... 70 6.3 Matrixes .......................................................................................................................................... 73 6.3.1 Challenges and solutions......................................................................................................... 73 6.3.2 Solutions and actors................................................................................................................ 73 6.4 Impacts............................................................................................................................................ 74 6.4.1 Positive environmental impact................................................................................................ 74 6.4.2 Employment ............................................................................................................................ 75 6.4.3 Transfer of technology and know‐how ................................................................................... 75 6.4.4 Development of local community and region ......................................................................... 75 7 6.4.5 Health and safety .................................................................................................................... 75 6.4.6 Regulatory framework ............................................................................................................ 76 6.4.7 Demonstration effect .............................................................................................................. 76 6.4.8 Energy independence .............................................................................................................. 76 6.5 Market framework.......................................................................................................................... 76 6.5.1 The core market ...................................................................................................................... 77 6.5.2 Institutions and supporting services/infrastructure................................................................ 78 6.5.3 Conditions for sustainable development................................................................................. 78 6.5.4 Networks for maximum value added...................................................................................... 79 7 7.1 8 8.1 8.2 8.3 8.4 8.5 9 9.1 9.2 9.3 9.5 Conclusions ...................................................................................................................................80 Remaining questions and areas for further research ..................................................................... 82 References .....................................................................................................................................83 Interviews........................................................................................................................................ 83 Literature and reports..................................................................................................................... 83 Project documents, PSD, UNDP ...................................................................................................... 86 Seminars.......................................................................................................................................... 88 Internet ........................................................................................................................................... 88 Appendices ....................................................................................................................................90 Appendix I: Statistics ....................................................................................................................... 90 Appendix II: Questionnaire for business leaders ............................................................................ 90 Appendix III: Matrix......................................................................................................................... 91 Appendix IV: Maps .......................................................................................................................... 93 8 1 Introduction This first chapter gives an introduction to the subject of the thesis and draws attention to importance of the energy sector’s role in creating a sustainable future in developing countries. The chapter also presents the purpose, scope and disposition of the thesis. Climate change represents one of the greatest environmental, social and economic threats facing the planet. The Earth's average surface temperature has risen and most of the warming that has occurred over the last 50 years is very likely to have been caused by human activities. In its Forth Assessment Report the Intergovernmental Panel on Climate Change projects that without further action to reduce greenhouse gas emissions, the global average surface temperature is likely to rise and could possibly lead to irreversible and catastrophic changes.1 Projected global warming this century is likely to trigger serious consequences for mankind and other life forms. While climate change will affect all countries, it is developing countries and the poorest populations that will be hit earliest and hardest. Increasing food insecurity, water scarcity, spread of diseases to new areas, damage from floods and forced migration due to desertification of previously arable land or sea-level rise are some of the likely effects on developing countries. Poor countries with economies dependent on natural resource-related sectors such as agriculture, forestry and fisheries will be disproportionately affected. But even developing countries with more diversified economies are vulnerable since lack of financial resources, adequate technology and effective institutions limits their capacity to adapt to the consequences of climate change. Promoting overall development will help reduce vulnerabilities and raise the adaptive capacity of poor people. As energy is a key factor for development and with emerging challenges that arise with climate change, this sector holds an important role for development, and in creating a sustainable future. The private sector has an important role to play in bringing energy to developing countries as well as tackling the challenges posed by climate change. This involves investing in new clean technologies to encourage countries and industries to make the necessary adaptations to change. However, companies seeking new markets in developing countries often lack knowledge and information about these markets and do therefore not know how to approach these markets. 1.1 Purpose The aim is to increase the knowledge about how the private sector can create commercially viable business models in developing countries adapted for the conditions and needs of the people at the bottom of the economical pyramid. The study’s primary target group is anyone who is considering entering a market in a developing country. However, the study also targets a broader audience with the aim to raise awareness of business conditions in developing countries. The stagnation of markets in developed countries is contributing to more and more companies seeking new markets to tap in to in developing countries. The knowledge and information about markets in 1 IPCC (2007). Climate Change 2007: Synthesis Report. Contribution of Working Groups I, II and III to the Fourth Assessment Report of the Intergovernmental Panel on Climate Change [Core Writing Team, Pachauri, R.K and Reisinger, A. (eds.)]. IPCC, Geneva, Switzerland, 104 pp. 9 developing countries is however very limited and entering in to these markets therefore often involve a higher risk. As a result companies might see these markets as too complicated and therefore chose not to enter. This study seeks to build a better understanding of how the market works for the poor and to bring light on the opportunities to do business that is both commercially viable and have a developing impact for the poor. In order to increase the knowledge about how the private sector creates commercially viable business in developing countries this study is divided into three research areas: (1) Develop a framework for analyzing and describing the market and its actors in developing countries for the energy sector, (2) study the constraints and solutions in the market, and (3) discuss how to create dynamic markets were the poor are included and that promotes a sustainable use of the planets natural resources. 1.2 Scope The study will focus on business within the energy sector. As energy is a key factor for development and with the emerging challenges that arise with climate change this sector holds an important role for development and in creating a sustainable future. The projects have been collected from United Nation Development Programme’s (UNDP) Growing Sustainable Business (GSB) initiative because (1) the GSB is an important actor in the field of emerging markets (2) previous studies in the field often refer to the same cases while the GSB cases have never been studied before. In this thesis, 8 projects from different developing countries will be studied to obtain empirical data. A wide geographical scope has been chosen to include as many projects as possible. 1.3 Disposition This first chapter gives an introduction to the subject and presents the thesis’ purpose and scope. In the following chapter background information about the situation and the involved actors is given in order to better be able to understand the findings. Chapter 3 describes the scientific approach according to which the work in this study has been conducted. In chapter 4 a theoretical background for how markets in developing countries work is presented. Thereafter, the thesis’ case studies are presented in chapter 5. Chapter 6 describes the study’s findings and suggests a new market framework based on the results. In chapter 7 the thesis’ problem statement and key findings are summarized and finally the chapter proposes suggestions for further research. 10 2 Background This chapter describes the process of the development leading to today’s existing problems for the private sector in developing countries. Background information about the organization and division from which the case studies where obtained is presented, and also, mechanisms available for the private sector to adapt to climate change are given. These are meant to provide the reader with the knowledge necessary in order to interpret the study’s results. 2.1 International development International development is usually referred to as the process of development undertaken by countries and communities with the assistance from international actors, such as other governments, nongovernmental organizations (NGOs) or from intergovernmental organizations. The definition of development is however not universally accepted. Until late 1960s, development was considered by most economists to be the maximization of economic growth. The British economist, Dudley Seers, began to question the wisdom of trying to define the concept of development in strictly economical terms.2 He argued that development was a social phenomenon and that the focus on national income avoided the real problems of development. Seers suggested that other, social measurements should be used for defining development and got recognized for his complaints. His definition of development as “the reduction and elimination of poverty, inequality and unemployment within a growing economy” became widely accepted. It is only in the past century that international development theory has emerged as a separate theory. It is stated that the theory and practice of development remains rooted in the period of the political thought that existed in the immediate aftermath of the Second World War. As the Great Depression enveloped the whole world in, the 1930s the British economist John Maynard Keynes, a key participant in the so-called Bretton Woods Conference, put forward an explanation for the economic downturn. Keynes argued that the lack of sufficient aggregate demand was the cause of economic downturn and that government policies could help stimulate aggregate demand. In cases of monetary policy is inefficient, governments could rely on fiscal policies, either by increasing expenditures or cutting taxes.3 In the preparation to finance and rebuild the international economic system after the Second World War the U.S. took a lead role in setting up intergovernmental organizations that established a system of rules, institutions and procedures to regulate the international monetary systems. At the United Nations Monetary and Financial Conference at Bretton Woods, 1944, the International Bank for Reconstruction and Development, now part of the World Bank Group, and the International Monetary Fund (IMF) were established. While the World Bank’s mission is to provide support to developing countries, the IMF aims to stabilize the international monetary system and monitors the world’s currencies.4 The United Nations (UN), which also originates in the Second World War, was established in 1945 with the stated goal to build communication and cooperation between nations in order to fostering international peace. Since then its aims and activities have expanded to include facilitate cooperation in international law, 2 Seers, D, (1969) The Meaning of Development. International Development Review as described in Emmerii, L, (2005) How has the UN faced up to development challenges, Forum for development studies 3 Stiglitz, J. E. (2002). Globalization and Its Discontents. New York: W.W. Norton and Company 4 World Bank (2007), Working for a World Free of Poverty, Brochure, World Bank Group 11 international security, economic development, social progress and human rights.5 Another important step in setting an agenda for international development after the Second World War was the Marshall Plan, named after the U.S. Secretary of State George C. Marshall who laid the foundation. It was the primary plan for rebuilding and creating a stronger foundation for the allied countries of Europe, in order to repel communism, launched by the U.S.. The U.S. Congress approved Marshall's proposal in 1948, and by 1952 the U.S. had channeled some $13 billion in economic aid and technical assistance to 16 European countries.6 In the 1980's, during the era when Ronald Regan and Margaret Thatcher preached free market ideology, a dramatic change in the international institutions occurred. The World Bank and IMF adopted the neoliberal ideas of economists such as Milton Friedman in which the market is assumed to always be efficient except for some limited and well defined market failures. These ideas where translated into specific economic policy prescriptions that constituted a standard reform package promoted by IMF, the World Bank and the U.S. Treasury department, later to be coined the Washington Consensus. The reform packages were then implemented through Structural Adjustment Programs (SAPs) for developing countries. SAP implicated policy changes in the developing countries and set conditions for getting new loans from the IMF or World Bank, or for obtaining lower interest rates on existing loans. The policy changes were implemented in order to ensure that the money lent would be spent in accordance with the overall goals of the loan. These loans were in general designed to promote economic growth, to generate income and to pay off the debt which the country had accumulated. The SAP generally implemented “free market” program and policy which include internal changes such as privatization and deregulation, and external ones such as reduction of trade barriers. If a country failed to enact these programs they became subject to fiscal discipline. Critics argue that the IMF and World Bank became new missionary institutions, through which the ideas of a free market were pushed to the reluctant poor countries that often badly needed their loans and grants.7 A lack of coherence between the institutions and the developing countries led to a multitude of problems which in some cases have left the country worse off after the interference by IMF than it was before. Some critics argue that the lack of coherency is due to IMF not only pursuing the set out objectives, of enhancing global stability and ensuring that there are funds for countries facing the threat of recession to pursue expansionary policies, but also pursuing the interests of the financial community.8 In order to increase the borrowing country’s involvement in setting policies for the country, they now have to draw up a Poverty Reduction Strategy Paper (PRSP). These PRSPs have essentially taken the place of SAPs. The content of PRSPs have however turned out to be similar to the content of the SAPs which critics argue show that the banks, and the countries that fund them, are still overly involved in the policy making process.9 In response to the neoliberal ideas that the IMF and the World Bank were implementing, various parts of the UN system led a counter movement. These movements were initially led by the International Labour Organization (ILO), followed by the United Nations Children's Fund (UNICEF) and UNDP who also put forward the concept of Human Development and thus changing the nature of the development dialogue to focus on human needs and capabilities.10 5 http://www.un.org/aboutun/ http://usinfo.state.gov/products/pubs/marshallplan/ 7 Stiglitz, J. E. (2002). Globalization and Its Discontents. New York: W.W. Norton and Company 8 Ibid. 9 Ibid. 10 Ibid. 6 12 Since the fall of the Soviet Union in 1991, market economy, with a free price system, has been the undisputed principle for economic activity and has been applied by all nations of the world with a few exceptions such as North Korea.11 The end of the Cold War also meant a strong movement for globalization. Private capital increasingly began moving across borders, facilitated by various forms of financial liberalization and communication technology changes. Various trade agreements lead to the creation of the World Trade Organization (WTO) in 1995, which reinforced the growth of a globalised world economy. The private sector has expanded into new areas such as infrastructure, utilities and social services, traditionally the domain of the public sector also in the most market-oriented countries. This has however happened with uneven and some dysfunctional dividends. While the market reform process and globalization have paid dividends both in economic growth and the reduction of poverty globally, these benefits have been highly unevenly distributed. In many developing countries the private sector has failed to play a dynamic role. Foreign investments have not emerged as anticipated, and growth and poverty reduction have not taken place. Even though UN statistics show that living standards around the world have improved over the past 40 years, a large portion of the world's population is still living in poverty, governments is crippled by debt and concerns about the environmental impact of globalization is rising.12 In fact, 52 countries experienced economic decline during the 1990s, the majority of those in Africa13. There is increasing recognitions that while the work by donor-governments, international organizations and nonprofit sectors is important, aid and philanthropy were clearly insufficient to solve the problem of poverty. Despite five decades and € 2.3 trillion spent on foreign aid14, 2.6 billion people15, or nearly half the people on the planet, still lives on less than $2 per day, without access to many of the social services basic to a decent human life.16 The highly uneven dividends so far of market reforms and globalization required creation of new models after the Washington Consensus. In response to the earlier failures, development started focusing on the issue of poverty, a shorter term vision embodied by the Millennium Development Goals (MDGs) and the Human Development approach, established in 2000. World leaders from 189 countries adopted the UN Millennium Declaration, which includes eight MDGs, committing their nations to a new global agenda to halve extreme poverty by 2015.17 To contribute to this global agenda the Swedish Parliament adopted a Policy for Global Development (PGU). Its objective is that all policy areas should contribute to equitable and sustainable global development. By doing so, Sweden is the first country in the world to have adopted a policy that requires every policy area to take into account the effects of its policy actions on global development.18 At the same time, more and more development agencies are starting to explore opportunities for PublicPrivate Partnerships (PPPs) and promoting the idea of Corporate Social Responsibility (CSR) with the 11 Sida (2003). Challenges to Sida’s Support to Private Sector Development - Making Markets Work for the Poor. Private Sector Development Report. 12 Fukuyama, F. (1992). The End of History and the Last Man. Glencoe: Free Press. 13 UNDP (2003). Millennium Development Goals: A Compact Among Nations to End Human Poverty, Human Development Report 2003 14 Easterly, William (2006). The White Man's Burden: Why the West's Efforts to Aid the Rest Have Done So Much Ill and So Little Good Penguin Press 15 http://econ.worldbank.org/WBSITE/EXTERNAL/EXTDEC/EXTRESEARCH/0,,contentMDK:21882162~pagePK :64165401~piPK:64165026~theSitePK:469382,00.html 16 Stiglitz, J. E. (2002). Globalization and Its Discontents. New York: W.W. Norton and Company 17 http://www.un.org/aboutun/ 18 Swedish Parliament (2005) Sveriges politik för global utveckling, skr. 2005/06:204 13 apparent aim of integrating international development with the process of economic globalization.19 In a World Bank study, “Voices of the Poor”, 20 000 poor people in 23 countries were asked what factor was the most important to improve their life. Having a good and stable income from employment was overwhelmingly most common answered. In order to create lasting solution to address poverty, development needs to be built on economical activity and growth by the involvement of the private sector, it also needs to take in to consideration the attributes of a market in a developing country. 2.2 From philanthropy and CSR to pro-poor sustainable business As management strategies evolve over time and companies follow different management trends, CSR has emerged as one of today’s most important priorities for business leaders around the world in order to achieve competitive success. However, this trend has not been entirely voluntary. Not so long ago many corporations exploited their workers, polluted the environment and committed fraud. The focus was exclusively on profit maximization20. During the 1970s environmental protection agencies where created in the west economies and extensive regulations were passed, aimed at forcing companies to mitigate their negative environmental impacts. Regulators and citizen activists increased the pressure on companies through fines, penalties and campaigns. The message was that environmental and social issues were “responsibilities” that companies were required to deal with and it was going to be expensive. 21 In the 1980s there was a growing unease with the enormous expenditures due to the extensive controls and regulations and it was questioned if the end-of-pipe approach to pollution control was the optimal solution. Market-based incentives such as emission taxes were introduced. By the late 1980s it had become clear that pollution preventing was usually a much more efficient and cost-effective approach than trying to clean up the mess after it had already happened. As pollution preventing was focused at reducing waste and emission by changing processes and better utilization of inputs, this resulted in lower costs for raw material and waste disposal as well as reduced risk. This was a win-win situation for the company as well as for the environment.22 In the early 1990s activists and media began to focus on social consequences of companies’ activity. The environmental responsibilities of the private sector was also growing, from internal operation and pollution preventing to product stewardship which extend beyond organizational boundaries to include the entire product life cycle, from raw material access, through production processes, to product use and finally to reuse or disposal. Companies that did not live up to the expectations of the consumers soon faced extensive problems. Nike, for example, faced an extensive consumer boycott after media reported abusive labor practices in some of its Indonesian suppliers.23 In 1995, Shell’s decision to sink an obsolete 19 Utting, P. (2003) Promoting Development through Corporate Social Responsibility - Does it Work? Global Future, Third Quarter, 2003. 20 Yunus, M. and Weber, K. (2007). Creating a World without Poverty, Social Business and the Future of. Capitalism. New York, NY: PublicAffairs 21 Hart, S. L. (2005). Capitalism at the crossroads: The unlimited business opportunities in solving the world's most difficult problems. Upper Saddle River, N.J.: Wharton School Publishing. 22 Ibid. 23 Porter, M., Kramer, M.R. (2006), Strategy & society. The link between competitive advantage and corporate social responsibility, Harvard Business Review, No. December. 14 oil rig in the North Sea led to Greenpeace protests and widespread boycott of the Shell’s service stations. Some Shell station in Germany reported a 50percent loss of sales.24 Many companies were taken by surprise by public response to issues that they had not previously thought were a part of their business responsibility. To regain the costumes trust many companies were eager to create a positive image, which gave a strong push to the CSR movement. Companies invested great resources to develop expertise in these new areas. At first, they did so defensively, launching counter campaigns to protect their reputation and using social marketing slogans in advertisements. Over time, they developed more proactive strategies and many companies have done much to improve the social and environmental consequences of their activities. Yet these efforts have not been nearly as productive as they could have been, for two main reasons. First, they focus on the tension between business and society. Secondly, they have forced companies to think of CSR in generic ways instead of the most appropriate way for each firm’s strategy. Companies’ wrong focus results in uncoordinated CSR and philanthropic activities that are disconnected from the companies’ strategy and neither makes a meaningful social impact nor strengthen the company’s long-term competitiveness.25 There is now a growing recognition by governments, development actors and NGOs that the private sector and the society should not be put against each other, as they clearly are interdependent. A healthy society needs successful companies, as much as a company needs a healthy society to become successful. The private sector is the most important driving force when it comes to creating jobs and income opportunities. The private sector also plays a significant role in meeting the challenges of the society. Many experts believe, for example, that given the right price signals, the private sector is better equipped to address climate change than any central planning or state enterprise model.26 The concern for climate change has generated a growing interest and investments in clean technology (clean tech). Clean tech is a diverse range of knowledge-based services and processes that harness renewable material and energy sources, dramatically reduces the use of natural resources and cut or eliminates pollution and wastes. Rather than simply seeking to reduce the negative impacts of their operation, firms strive to solve social and environmental problems through innovation and internal development and acquisition of new capabilities that address the sustainable challenge directly. Examples include renewable energy, Information Technology (IT), electric motors, non-toxic material and nanotechnologies.27 A growing number of firms have begun to develop the next generation of clean technologies to reposition and drive future economic growth. In the automobile sector Toyota and Honda entered the market in the beginning of 2000 with their hybrid cars and today almost every automobile company are trying to catch up. In the energy sector BP and Shell are increasingly investing in solar, wind and other renewable technologies that might ultimately replace their core petroleum business.28 Clean technologies are becoming increasingly competitive to their conventional counterparts. Parallel with the decline of the relative costs of these technologies, the Clean Development Mechanism (CDM) 24 www.greanpeace.org/international/history/the –brent-spar Porter, M., Kramer, M.R. (2006), Strategy & society. The link between competitive advantage and corporate social responsibility, Harvard Business Review, No. December. 26 McKinesey&Company (2007) Shaping the New Rules of Competition: UN Global Compact Participant Mirror. 27 Hart, S. L. and M. B. Milstein. 2003. "Creating Sustainable Value." Academy of Management Executive, 17(2): 56-69. 28 Ibid. 25 15 has through extra finance from the carbon credit trade, given clean technology projects an additional strong push. Where climate change has had a steadily rise to the top of the world’s agenda during the last years as reports and predictions have made it clear that the time is running out, global poverty has been on the agenda for decades. But it is not until the last years that poverty has been on the agenda of the private sector. Governments, development actors and NGOs are now starting to see the private sector as a key player in their goal of economic development and for poverty alleviation in the development world. Poor people are ranking employment and a stable income as the top priority to improve their life and the private sector is the most important driving force when it comes to creating jobs and income opportunity. Through innovation the private sector can improve standards of living and social conditions. In the developing world, where the challenges are most significant and where other actors have failed to bring economic development and sustainable poverty alleviation, the private sector is now seen as an important partner and key player. The private sector has the capacity, both in terms of innovation and investment, to generate large-scale impact. By investing in new business ideas that provides innovative products and services and create jobs and skills in low-income communities, companies can act as a powerful catalyst for market-based development. They also contribute indirectly, through aggregate income and wealth creation and by generating tax revenues to finance social and economic infrastructure. At the same time it is increasingly recognized that the developing world is critical to future business success. By 2050, 85 percent of the world’s population of some nine billion people will be in developing countries.29 If this group of people is not engaged in the market place by then, many companies will not be able to prosper and benefit as they could have. For a sustainable vision of the future of our globe it is crucial to include these people in the market in order to meet their needs. More and more business leaders are starting to see the poorer regions of the world as a place they can do business, while helping the local population. The 2008 World Economic Forum clearly illustrated that addressing global poverty is now on the agenda of the worlds Chief Executive Officers. In his speech “A New Approach to Capitalism in the 21st Century” Bill Gate argues that companies should create business that focuses on building products and services for the people in the bottom of the pyramid. Figure 1 Creating Sustainable Value “If we can spend the early decades of the 21st century finding approaches that meet the needs of the poor in ways that generate profits and recognition for business, we will have found a sustainable way to reduce poverty in the world” 30 29 30 www.wbcsd.org www.microsoft.com/Presspass/exec/billg/speeches/2008/01-24WEFDavos.mspx 16 A new trend is emerging where companies play a significant role in meeting the greatest challenges of society. By investing in clean technologies and in products and services for the people living at the bottom of the economic pyramid they can make profits while creating sustainable value for society. This trend of shared value between business and society has the potential not only to foster economic and social development but to change the way companies and societies think about each other. 2.3 Collaboration As there has been a growing recognition that collaboration between the private sector and public sector and NGOs can be mutually beneficial. Each side is starting to learn more about each other and the focus has changed from areas of friction to the points of common interest. Realizing that they each possess competencies, infrastructure, and knowledge that the other need to be able to reach success, companies and NGOs and development agencies are trying to learn from and work with each other. Together they create benefits for the company as well as for the society. Companies and NGOs, development agencies and government have arrived at the same place by different routes. There are several examples of areas of convergence and collaboration between the private sector and NGOs, governments and development agencies described below.31 • The convergence of standards of practice and the emergence of joint regulatory frameworks. Companies build relationships with NGOs, governments and development agencies to adopted joint regulatory schemes to stipulate social and environmental practices in their industries in markets with lacking legal framework. One example is the Kimberley Process; an international process to ensure that trade in diamonds does not fund violence. The scheme was put together by the major diamond trading and producing countries, the diamond industry and NGOs and was later endorsed by the United Nations General Assembly. • The convergence of marketing and communications, and the emergence of the joint platforms for marketing and customer management. One example is cause-related marketing, when a company markets its products or services to an NGO’s loyalists, and the NGO markets itself to the company’s customers and employees, generating revenues for both the company and the NGO’s charitable activities. One example is the Proctor and Gamble and their “The Always Africa Campaign”. The campaign is a joint program to provide school-based support and feminine hygiene products to girls in Sub-Saharan Africa through HERO; UNA-USA Campaign in partnership with US Agency for International Development (USAID).32 • The convergence of activities in developing countries Globalization has provided corporations with access to new consumers, but reaching low income customers are difficult. Executives have to invent new business models if they are to succeed in those markets, and they often find that NGOs possess the knowledge, local infrastructure, and relationships necessary to make them work. More and more companies are beginning to work with NGOs to break in to new markets. For instance Telenor teamed up with the non-profit Grameen Bank to set up a joint venture, Grameen Phone, to sell mobile phones to rural consumers in Bangladesh. The number of mobile subscribers has been doubling on an annual basis in the country and in the end of 2007 Grameen Phone was the major operator with more than 20.8 million users.33 31 Brugmann, J. & Prahalad, C.K. (2007), Cocreating Business’s New Social Compact, Harvard Business Review, 85(2), pp. 80-90 32 www.protectingfutures.com 33 http://www.grameenphone.com 17 Other examples of partnership in the development world are international health care programs and product development partnership (PDP). The Global Alliance for TB Drug Development (TB Alliance) is a not-for-profit PDP, that builds partnerships between the public, private, academic, and philanthropic sectors to drive the development of novel treatments for Tuberculosis that are affordable and accessible to the developing world.34 Another PDP is the International AIDS Vaccine Initiative (IAVI) which was established in 1996 to accelerate the development of a vaccine to prevent HIV infection and AIDS. Governments, multilateral 35 organizations, and major private sector institutions and individuals financially support the IAVI. Public Private Partnership (PPP) is a long-term arrangement in which governments are turning to the private sector to provide a broad range of services previously delivered by the public sector.36 The government purchases services under a contract, either directly or by subsidizing supply to consumers. In other PPPs the government bears substantial risks, for example, by guaranteeing revenue or returns. These types of partnership which have become increasingly important in the developing world as well as the developed world arose initially from the pressure to change the standard model of public procurement after growing concerns about the level of public debt, which grew during the macroeconomic dislocation of the 1970s and 1980s.37 • The convergence of career paths and the emergence of management professionals dedicated to working with companies on social causes and with NGOs and Development agencies on business endeavors. Once, activists would have labeled NGO professionals as sellouts if they started working for the private sector and executives who took a position at NGOs were seen as they signaled their early retirement. Today a growing number of managers are building their careers by moving back and forth between the two sectors. There are still many obstacles to overcome. Among some people working in NGOs and multinational development agencies there is notable ambivalence and suspicion about bringing in the private sector in the sphere of development. Many still see business as part of the problem and not the solution, and the positioning of business as a positive agent of change can be a difficult idea to accept.38 On the other side, the private sector may hesitate before starting collaboration with public organizations as they are seen as too ineffective and bureaucratic because of their different and slower decision process and NGOs can be seen as naive and not in touch with the conditions that the private sector work in.39 34 http://www.tballiance.org/home/home.php www.iavi.org 36 Dutz, M. (2006). Public-Private Partnership Units: What Are They, and What Do They Do? The World Bank Group 37 www.un.org/partnerships/ 38 Sida (2007). Sidas samverkan med svensktnäringsliv – Riktlinjer och handlingsplan GD-beslut 16 april 2007 (PowerPoint) 39 Sida (2003). Challenges to Sida’s Support to Private Sector Development - Making Markets Work for the Poor. Private Sector Development Report. 35 18 2.4 Development agencies working with the private sector 2.4.1 United Nations Development Programme’s Private Sector Division UNDP is the UN's global development network. It is an organization advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. UNDP is on the ground in 166 countries, working with them on their own solutions to global and national development challenges.40 As the countries develop local capacity they draw on the people of UNDP and their wide range of partners. The agency has adopted a focus on pro-poor market facilitation, which is referred to as promoting the development of Inclusive Markets - markets that result in expanded choice and opportunity for the poor and produce outcomes that benefit the poor.41 This pro-poor market facilitation approach is similar to ‘making markets work for the poor’ (M4P), which is being implemented by the international development agencies such as Asian Development Bank (ADB), UK Department for International Development (DfID) and Swedish International Development Cooperation Agency (Sida). UNDP works in many countries where the preconditions for private sector development and the emergence of inclusive markets are not in place. The result is that the transformative potential of the private sector fails to be realized. The markets, where they operate, often end up favoring elites and reinforcing existing patterns of inequality and social exclusion. The UNDP Private Sector Division’s mission, working together with UN specialist agencies, other partners in the international development system, and private companies, is to tackle these issues.42 The Private Sector Division seeks to address the needs of the poor as active economic agents such as entrepreneurs, employees and consumers. The type of partnerships UNDP seeks with larger companies embraces not only ‘traditional’ CSR activities but also increasingly the deployment of core business process and value chains in direct and sustainable support of inclusive markets. UNDP’s Private Sector Divisions strategy to create inclusive markets is based on five priority areas, which are the following: Priority 1 - Establishing the Policy and Institutional Infrastructure. Recognizing that for markets to work for the poor, they must first work. UNDP will support governments that wish to promote the development of rule based, non-discriminatory and inclusive markets, including robust and transparent market institutions that promote competition whilst safeguarding the rights of poor entrepreneurs, employees and consumers. Priority 2 - Facilitating Pro-Poor Value Chain Integration. Inclusive markets are defined partly by their ability to generate significant employment opportunities for the poor as self-employed producers or wage employees. UNDP will therefore support the development of integrated value chains in market sectors that offer the prospect of sustainable growth and transition to higher value added and better remunerated forms of employment. Priority will be given to commodity product and services markets characterized by a high labour intensity. 40 UNDP (2008). Capacity Development: Empowering People and Institutions. Annual Report 2008 UNDP (2007). Private Sector Strategy, Promoting Inclusive Market Development. (Draft, September 2007) 42 Ibid 41 19 Priority 3 - Brokering Investments in Pro-Poor Goods and Services. Inclusive markets are also defined by their ability to increase access to important goods and services that contribute tangibly to the reduction of income and non-income forms of poverty. Building on existing programmes in this area, UNDP will facilitate research and development that leads to the identification of viable ‘bottom-of-thepyramid’ investment opportunities and business models and will work with key international and national investors to realize these. Support will also be provided for development markets for pro-poor goods and services, with special emphasis on key factor markets. Priority 4 - Fostering Inclusive Entrepreneurship. Inclusive markets require the poor to take advantage of new opportunities and become agents in their own economic empowerment (Unleashing Entrepreneurship). UNDP, in conjunction with other UN agencies, development partners and the private sector, will support the design and delivery of new entrepreneurship development initiatives that will be tailored to local opportunities and delivered through the private sector. Priority 5 - Encouraging Corporate Social Responsibility in support of Inclusive Market Development and the MDGs. Recognizing that CSR has become a central consideration in the investment decisions of multinational corporations (MNCs) as well as an increasing number of small and medium-size enterprises (SMEs), UNDP will continue to advocate for the use of CSR resources in ways that contribute to the development of inclusive markets, producing sustainable long-term benefits rather than short-term visibility or dependency. 2.4.2 Growing Sustainable Business initiative GSB initiative is a business-driven programme coordinated by the Private Sector Division of UNDP.43 It facilitates partnerships between companies and relevant actors from the public sector and civil society to develop and undertake commercially viable business investments in poor countries that have a positive impact on local economic development and poverty reduction. Through GSB UNDP has gained experiences in engaging the private sector and other local partners to explore and develop sustainable business models for reaching the poor with basic goods and services in areas such as energy, electrification, clean water, telecommunications, consumer goods and financial services.44 The GSB approach is to identify and work with ‘lead companies’ that are looking at new or different business models for serving the base of the economic pyramid. The GSB initiative grew out of the 2002 UN Global Compact policy dialogue on ‘business and sustainable development’.45 It was presented and endorsed in a high-level session at the World Summit on Sustainable Development in Johannesburg in 2002, attended by the UN Secretary-General Kofi Annan, UNDP Administrator Mark Malloch Brown, heads of state including British Prime Minister Tony Blair and French President Jacques Chirac, chief executive officers of global companies and representatives from labour, non-governmental organizations and other UN organizations. The overall development objective of the GSB initiative is to contribute to poverty reduction and development by promoting and facilitating sustainable business and investments by the private sector. More specifically, the GSB initiative aims to: • Facilitate increased sustainable investments and business activities in developing countries that link large companies to local small and medium enterprises, along with communities and other relevant 43 UNDP (2007) GSB Operations Manual, (Draft, October 2007) Ibid. 45 Ibid. 44 20 local partners. By working with large lead companies, GSB aims to improve the competitiveness of key value chains in which large numbers of SMEs participate. • Highlight innovative sustainable business projects that demonstrate how commercial business activities can contribute to poverty reduction and promote sustainable development. Through these activities, the GSB initiative seeks to encourage overall greater engagement and contribution of the private sector in the national poverty reduction strategies (PRS), and thus aligning private investments more closely with development priorities. GSB leverages the institutional networks, resources, programs and convening power of UNDP and the UN. GSB’s portfolio of value-added services includes access to global knowledge/research, provision and placement of highly qualified professionals and experts, and seed funding. The GSB helps companies identify pro-poor investment opportunities, develop them into viable business models, find local partners and gain buy-in from domestic stakeholders, and serve as a critical link to governments. The nature of these projects being done in challenging markets in developing countries and also having a focus on a sustainable future is the reason why this study will be looking at GSB projects for its analysis. Operationally, the GSB hires a full-time “broker” on the ground, who leverages UNDP’s local knowledge and relationships, as well as its global experience in enterprise- and private sector development. The broker serves a critical role in working with companies to develop the investments as well as bringing together the key stakeholders needed to make the investment successful, operationally and politically. The broker also convenes the national steering committee, and serves as a “problem solver” to help ensure investments move along and can access needed global resources where appropriate. By holding such a central role in the creating sustainable business projects the results in this thesis are derived largely from insights shared by the brokers. 2.5 Climate change, energy and development Climate change represents one of the greatest environmental, social and economic threats facing the planet. The warming of the climate system is indisputable, as it is now evident from observations of increases in global average air and ocean temperatures, widespread melting of snow and ice, and rising global mean sea level. The Earth's average surface temperature has risen by 0.76° C since 1850. Most of the warming that has occurred over the last 50 years is very likely to have been caused by human activities.46 In its Forth Assessment Report the IPCC projects that, without further action to reduce greenhouse gas emissions, the global average surface temperature is likely to rise by a further 1.5-4.5°C this century. Even the lower end of this range would take the temperature increase above 2°C since pre-industrial times, a threshold beyond which irreversible and catastrophic changes become far more likely.47 Projected global warming this century is likely to trigger serious consequences for mankind and other life forms. But, while climate change will affect all countries, it is developing countries and the poorest populations that will be hit earliest and hardest. Increasing food insecurity, water scarcity, spread of diseases to new areas, damage from floods and forced migration due to desertification of previously arable land or sea-level rise are some of the likely effects on developing countries. Human activities that contribute to climate change include in particular the burning of fossil fuels, 46 IPCC (2007). Climate Change 2007: Synthesis Report. Contribution of Working Groups I, II and III to the Fourth Assessment Report of the Intergovernmental Panel on Climate Change [Core Writing Team, Pachauri, R.K and Reisinger, A. (eds.)]. IPCC, Geneva, Switzerland, 104 pp. 47 Ibid. 21 agriculture and land-use changes like deforestation. These cause emissions of carbon dioxide (CO2), the main gas responsible for climate change, as well as of other greenhouse gases (GHG). To bring climate change to a halt, global greenhouse gas emissions must be reduced significantly.48 While fighting climate change it is important to safeguard the right to development for developing countries. The world needs to ensure that the least developed and most vulnerable countries receive the amount of assistance needed to protect their future from the impacts of climate change as well as promote expanded energy services in order to meet their growth and development needs. Access to energy is a prerequisite for economic growth and essential for human development and poverty eradication. In modern times, no country has experienced a reduction in poverty without a significant increase in energy consumption. Communities require energy for the delivery of basic services such as heating, light, cooking, refrigeration of medicine and food as well as telecommunication. Recent analysis confirms that without a dramatic increase in access to energy service around the globe the UN MDGs for poverty reduction will not be achieved.49 At a national level, energy services help to facilitate stable economic development, industrial growth and, via transport and communications, providing access to international markets and trade. Currently 2 billion people lack access to electricity and still rely on traditional biomass to cover their energy needs.50 Of these over 99 percent live in the developing world, predominantly in sub-Saharan Africa and South Asia and 80percent live in rural areas.51 In the poorest households candles, kerosene lamp and batteries are used for lighting, and biomass (wood, charcoal, straw, dung, etc.) is generally used for cooking and heating. By using candles, kerosene or batteries for lightning, the poor people end up paying much more than wealthier neighbors. Light generated from batteries cost 10-30 times more and candle costs as much as 150 times more than the equivalent light from the cost of average electricity.52 The cost of biomass is very little in cash terms, but is hugely expensive in terms of the time it takes. Families can spend several hours each day collecting wood. The burning of biomass in simple stoves also results in indoor air pollution that causes 1.5 million deaths per year, primarily among young children and mothers.53 As income increases, modern energy sources as kerosene, liquefied petroleum gas and diesel replaces biomass and candles. When available, electricity that are offered in rural areas is more expensive than the average cost of electricity in the country, its use in poor households tends to be reserved for applications where it vastly improves services, notably lighting and communication. Bringing electricity to low-income communities involves inherent difficulties as electricity requires a network of high-tension power cables to cover large distances. The remoteness of certain developing country populations and unfavorable terrain in many of these regions pose a further challenge for energy 48 IPCC (2007). Climate Change 2007: Synthesis Report. Contribution of Working Groups I, II and III to the Fourth Assessment Report of the Intergovernmental Panel on Climate Change [Core Writing Team, Pachauri, R.K and Reisinger, A. (eds.)]. IPCC, Geneva, Switzerland, 104 pp. 49 Goldemberg, J. & Johansson, T, (2004). World Energy Assessment Overview (2004 Update). New York: U.N. 50 UNDP (2004). Water supply and energy services for the poor: Rules make markets. UNDP/BDP Energy and Environment Group 51 Hammond, A et al., (2007) The Next 4 Billion: Market Size and Business Strategy at the Base of the Pyramid. World Bank Group and International Finance Corporation 52 Barnett, A (2001). The role of energy in the development of sustainable livelihoods: a set of tables. Sussex Research Associates Ltd 53 Joshi SK (2006). Solid Biomass Fuel: Indoor air pollution and health effects. Kathmandu University Medical Journal (KUMJ) 2006;4(2):141-142. 22 delivery. As a consequence, the majority of the rural population in many developing countries is not connected to the electricity grid. A total capital investment of $8,1 trillion, equivalent to an average of $300 billion per year, is needed to 2030 for the developing and transition economies to meet their energy needs.54 Where public centralized approaches have failed to reach the poorest communities, there is a need for a new approach based on small-scale, decentralized sustainable energy production, new innovative technologies and financing models to reach the poor communities. 2.6 Adaptation to climate change Developing countries, and the poorest people who live in them, are the most vulnerable to climate change. However, they are also the ones most in need of expanded energy services in order to meet their growth and development needs. UNDP is working across the world to help developing countries build the capacity needed both to adapt to the impacts of climate change and dramatically expand the reach of affordable, improved energy services to the 2 billion people who currently go without.55 The Clean Development Mechanism (CDM) of the Kyoto Protocol, which is aimed at reducing the GHG emissions of industrialized countries, could become an important source of new finance for projects in developing countries. Developed-country firms can begin meeting their reduction targets by funding emission reduction projects in the developing world and contribute to sustainable development in the process.56 2.6.1 The Intergovernmental Panel on Climate Change The IPCC was established in 1988 by the United Nations Environment Programme (UNEP) and the World Meteorological Organization (WMO). IPCC’s role is to assess a range of information relevant for the understanding of the risk of human-induced climate change.57 The United Nations Framework Convention on Climate Change (UNFCCC) is one of a series of international agreements and treaties on global environmental issues that were adopted at the 1992 Earth Summit in Rio. It provides the overall policy framework for addressing the climate change issue and forms the foundation of global efforts to combat global warming. The ultimate objective of the Convention and the related legal instruments is to achieve stabilization of greenhouse gas concentrations in the atmosphere at a level that would prevent dangerous anthropogenic human induced interference with the climate system. Such a level should be achieved within a time-frame sufficient to allow ecosystems to adapt naturally to climate change, to ensure that food production is not threatened and to enable economic development to proceed in a sustainable manner. The Kyoto Protocol is a legally binding agreement linked to the UNFCCC under which industrialized countries will reduce their collective emissions of greenhouse gases (GHG), by at least 5 percent over a period of 2008-2012 and is compared to the base-year 1990. Compared to the emission levels that would be expected by 2010 without the Protocol, this target represents a 29 percent cut.58 54 World Bank (2006) Clean Energy and Development: Towards an Investment Framework, World Bank Group http://www.undp.org/energy/climate.htm 56 Arquit Niederberger, A. & Saner, S. (2005), Exploring the relationship between FDI flows and CDM potential, Forthcoming in Transnational Corporations, 14 (1) 57 http://unfccc.int/kyoto_protocol/items/2830.php 58 http://ec.europa.eu/environment/climat/kyoto.htm 55 23 The major distinction between the Protocol and the Convention is that while the Convention encouraged industrialized countries to stabilize GHG emissions, while the Protocol commits them to do so. Recognizing that developed countries are principally responsible for the current high levels of GHG emissions in the atmosphere as a result of more than 150 years of industrial activity, the Protocol places a heavier burden on developed nations. The Kyoto Protocol now binds 181 countries globally to the protocol but in terms of the global GHG emissions these countries only stand for only 60 percent. The U.S. is the only developed country that has signed but not ratified the Kyoto Protocol.59 2.6.2 Monitoring emission targets Under the Protocol, countries’ actual emissions have to be monitored and precise records have to be kept of the trades carried out. The UN Climate Change Secretariat keeps an international transaction log to verify that transactions are consistent with the rules of the Protocol. A compliance system ensures that Parties are meeting their commitments and helps them to meet their commitments if they have problems doing so.60 The Kyoto Protocol was adopted in Kyoto, Japan, on 11 December 1997 and entered into force on 16 February 2005.61 2.6.3 The Kyoto mechanisms According to the Treaty countries must meet their targets primarily through national measures. However, the Kyoto Protocol offers them additional means of meeting their targets through three market-based mechanisms.62 1. Emission trading 2. Clean development mechanism (CDM) 3. Joint implementation (JI) The emission trading, also known as the carbon market, is a key tool for reducing emissions worldwide. It was worth $30 billion in 2006 and is growing. JI and CDM are the two project-based mechanisms which feed the carbon market. JI enables industrialized countries to carry out joint implementation projects with other developed countries, while the CDM involves investment in sustainable development projects that reduce emissions in developing countries. As the costs of emission reduction typically is much lower in developing countries than in industrialized countries, industrialized countries can comply with their emission reduction targets at a much lower cost by receiving credits for emissions reduced in developing countries as long as administration costs are low. 2.6.4 Clean development mechanism The CDM allows Annex I countries (developed countries and economies in transition) and authorized private entities to acquire credits for emission reductions resulting from the implementation of climate protection projects located in developing countries. These certified emission reduction (CER) credits, each equivalent to one ton of CO2, can be traded and sold, and used by industrialized countries to meet a part of their emission reduction targets under the Kyoto Protocol. The projects, which cover a wide range 59 unfccc.int/files/essential_background/kyoto_protocol/application/pdf/kpstats.pdf http://unfccc.int/kyoto_protocol/reporting/items/3879.php 61 Ibid. 62 http://unfccc.int/kyoto_protocol/mechanisms/items/1673.php 60 24 of industries that produce greenhouse gases, must also contribute to the sustainable development of the project host country. Private entities or governments can in this way use the credits to meet their domestic or international climate protection obligations. The CDM creates "win-win-win"63 synergies for: • • • the global climate system, by encouraging additional greenhouse gas emission reductions the sustainable development of developing countries, by encouraging additional Foreign Direct Investment (FDI) flows to complement local financing of projects that contribute to local sustainable development improved corporate performance for transnational corporations (TNCs) that utilize the CDM, e.g. by creating opportunities for lower cost compliance with environmental legislation, expanded markets for advanced technologies and new business opportunities The CDM is the first global, environmental investment and credit scheme of its kind, which provides standardized emissions offset instrument which may play an important role for the energy sector in funding sustainable energy solutions. 63 Arquit Niederberger, A. & Saner, S. (2005), Exploring the relationship between FDI flows and CDM potential, Forthcoming in Transnational Corporations, 14 (1) 25 3 Method This chapter provides the reader with a brief philosophical and epistemological discussion about the scientific dimensions of undertaking a research. Its aim is to provide the reader with an understanding of the scientific method that has been adopted throughout this study and what outcomes this approach can be expected to result in. 3.1 Scientific approach There exist two traditional perspectives on how scientific knowledge is generated, positivism and hermeneutics. A fundamental assumption of positivism is that there is an objective reality that can be studied and defined. To avoid that the values of the researcher interfere with the research, the researcher should remain distant and independent of what is being researched. The aim is to develop generalizations that contribute to theory that enable the researcher to predict, explain, and understand a phenomenon. The hermeneutic perspective views reality and knowledge as something relative and subjective. Multiple realities exist in any given situation. To develop an understanding of a phenomenon the researcher should be close to the object of research and based on empirical findings seeks to generalize findings by discovering patterns or theories that help explain a phenomenon of interest. Each of these perspectives is associated with a preferred research methodology. Quantitative research is characteristic for the positivist perspective. The quantitative method emphasizes precise measurement, the testing of hypothesis based on a sample of observations, and a statistical analysis of quantitative/numerical data. Qualitative research is characteristic for the hermeneutic perspective and emphasizes the use of descriptions and explanations, derived from the experiences of people, as a means of understanding and explaining phenomena from multiple perspectives. This study adopts a hermeneutical view on knowledge, which means that information on how the private sector works in developing countries is collected using a qualitative research methodology. By using this research method the authors will be able to do an interpretation of the empirical and theoretical findings. 3.2 Method of reasoning Abduction is a method of reasoning in which one chooses the hypothesis that would, if true, best explain the relevant evidence. Abductive validation is the process of validating a given hypothesis through abductive reasoning under which, an explanation is valid if it is the best possible explanation given the set of data. Abduction can however produce results that are incorrect within its formal system which is why abductive reasoning must be confirmed against several cases which requires a repeated process of digesting empirical data using theoretical presuppositions, while constantly refining the theories. 3.3 Practical approach To derivate the knowledge we have used abductive reasoning in a cyclical process where empirical findings and theories evolves together, while refocusing and redefining the problem formulation. The problem formulation started with a broad standpoint, namely private sector and development, following a theoretical and empirical research, it then evolved into a more specific formulation and definition of the scope. The theoretical research was conducted in order to gain understanding for the existing frameworks, concepts and the context related to the problem. By carrying out an empirical study subjective views and 26 ideas were formulated, which together with the theoretical study allowed for a deeper understanding of the problem and what to focus on. Further iterations of the research process followed in order to obtain a meaningful pattern to lay ground for analysis and conclusions. In order to study how the market works in developing countries and to learn how businesses work successfully in these circumstances this research was based on an empirical approach using case studies. In the cases, common patterns were identified among the business models described in order to compare with preformed hypothesis about what patterns might exist in these markets. The selected cases were chosen from the GSB project portfolio and thus describe business models that included the poor in ways that could be profitable and that promoted human development. 3.4 Sources Figure 1 Outline of the learning process The data collected can be divided into primary and secondary sources. The primary data consisted of a first round of interviews, conducted in mid December 2007, with representatives from Sida, Ministry of Foreign Affairs and the Swedish Trade Council. This was to gain general understanding of private sector engagement in developing countries and to identify problems, knowledge gaps and to develop the initial problem definition. In a later stage of the research process a second round of interviews that were phone-based with UNDP country brokers was carried out. Ultimately, a survey was sent out to companies involved in the studied projects. As secondary sources of information, academic literature, published articles, internal UN documents and working papers were used, which were gathered throughout the whole project. 3.4.1 Interview method Depending on the stage of the project process, the interviews would have different purposes and therefore be differently structured. The initial interviews, which were carried out in mid December 2007, were conducted as mentioned above to gain a general understanding for the research area and to receive advice on valuable secondary sources. These interviews were semi-structured, with a qualitative approach, allowing the discussions to lead into areas unknown to the authors. The second round of interviews, conducted with UNDP country office brokers, was based on basic knowledge of the projects gathered from the internal UN documents with the intention to receive an overview of the projects’ current status. These were preformed though phone conferences and mail correspondence from UN headquarter to country offices. In both rounds of interviews there were similar, but specified questions prepared for the interviews. Furthermore, a survey was carried out with standardized questions being sent out to all the companies involved in the projects (see appendix II). The purpose was to obtain a personal opinion from the actors involved and information complementing the data gathered from the internal documents about the issues we wanted to highlight in our study. 27 3.4.2 Method for analysis The data collected from primary and secondary sources of information were compiled and analyzed in order to gain a comprehensive view of the research area and the projects. To give a clear description of the projects they were written into case studies with uniformed headings to allow for a more simple comparison. Combining the theoretical background with the collected data from the projects we looked at each case study and defined, (1) what were the constraints and hurdles, (2) what were the actions taken to overcome the problems, and (3) what were the impacts. After this we categorized our findings into subgroups based on a common protocol and compared them to what previous literature has to say about market constraints, frameworks and strategies. The protocol made it possible to analyze the case studies systematically and look for patterns. The result was a strategy matrix, which summarizes the dominant constraints and the strategies used to address them. 28 4 The market in developing countries and its actors In this chapter the theoretical framework of this thesis is presented. It introduces the concept of the “Bottom of the Pyramid” theory, its critics and its importance in understanding the market in a developing country. The chapter also presents the framework “Making Markets Work Better for The Poor” and describes how it has evolved from previous unsatisfactory market interventions in developing countries. 4.1 The Bottom of the Pyramid (BOP) Theory 4.1.1 The BOP market The concept of the “bottom/base of the pyramid” (BOP) originated from the article “Fortune at the bottom of the Pyramid” written by professors C.K Prahalad and Stuart Hart.64 The BOP theory was then subsequently expanded upon by both Prahalad in 2004 in “The fortune at the bottom of the pyramid”65 and one year later by Hart in “Capitalism at the crossroad”66. These three publications compose the sources for the following chapter. The basic thesis in the BOP theory is that there is an undeveloped and untapped market at the bottom of the world’s economic pyramid – a multitrillion dollar market of 4 billion people living on less then $2 a day. These people, that in the past have been bypassed, represent a huge and largely untapped market. Prahalad estimates their collective purchasing power to around $13 trillion67 and concludes that, with the stagnation in the established markets of the world economy, the unmet needs of those at the base of the economical pyramid may present the best opportunity for growth in the coming decade. To succeed, the private sector needs to focus on the BOP-market as an integral part of their core business and it should not be delegated to corporate philanthropy or CSR initiative. Tapping in to these overlooked markets will require fundamental different approaches than those of the developing world as the products and service currently offered at the top of the pyramid are not appropriate for the BOP market. Hence, succeeding in the BOP market will require innovation in technology, cost, distribution and business models that are actually suited to conditions at the base of the pyramid. Figure 2 The economic pyramid 64 Prahalad, C. K. & Hart, S. L. (2002). The Fortune at the Bottom the Pyramid, Strategy and Business, 26(1). 54-67 Prahalad, C K (2004), The Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profits, Wharton School Publishing 66 Hart, S. L. (2005), Capitalism at the crossroads: The unlimited business opportunities in solving the world's most difficult problems, Upper Saddle River, N.J.: Wharton School. 67 Prahalad, C. K. & Hart, S. L. (2002), The Fortune at the Bottom the Pyramid, Strategy and Business, 26(1). 54-67 65 29 Companies need to learn how to see the barriers that constrain the poor from moving forward. It is therefore necessary that MNCs conduct research and development (R&D) and market research specifically focused on the poor and their local conditions, with a view to develop product by combining MNCs global best practices with local capabilities and market demands. 4.1.2 The BOP framework68 The BOP approach is MNC-centered, since in its view only MNCs have the required knowledge, management and financial resources and efficiency to make a real difference on the massive challenge of poverty. At the same time the authors point out that MNC cannot develop the BOP market and solve the problem of poverty alone. Despite MNCs’ powerful resources and capabilities, there is need for collaboration with local government, civil society, development agencies and the poor themselves. Only if these actors work together with a shared agenda can the opportunities at the BOP be unlocked. By collaborating with the poor, civil society organizations, governments, the large firms can create the largest and fastest growing markets in the world while increasing economical development and social transformations. In that process, led by MNCs, a new market-driven paradigm for addressing poverty would emerge. Prahalad suggest that each local market will have different power balance and conditions for cooperation between the actors in the framework and the actors will exist in various forms. Figure 3 The BOP framework 4.1.2.1 Civil society and NGOs Civil society is composed of voluntary civil and social organizations and has historically been the strongest advocates for fighting the ills and injustices of the world’s poor. They have established credibility and earned people’s trust by repeatedly assisting disadvantaged communities in the face of poverty, natural disasters and conflicts. In many ways, this group is the one most in touch with BOP issues. They posses deep knowledge of local condition and habits, and the constraints that keeps people trapped in poverty. Many in this group see business as part of the problem and not the solution, and the 68 Prahalad, C K (2004), The Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profits, Wharton School Publishing 30 positioning of business as a positive agent of change is often a difficult idea to accept. For the private sector it is important to develop processes to include these groups as they are sources of local knowledge about BOP customer behavior and can act as lead users of new services. 4.1.2.2 Private enterprise MNCs have the required knowledge, management and financial resources to make a real difference on the massive challenge of poverty. To succeed in the BOP market, they have to act in a responsible manner. They have to build a business strategy that allows them to do business with the poor in ways that simultaneously benefit low-income communities as well as the companies. Acting responsible will gain the trust of the other actors, as many still se private enterprise as greedy profits-makers not to be trusted on matters such as poverty. To succeed in the BOP-market companies have to offer products and services to the BOP consumers, that meets their needs and to a cost that they can afford. Prahalad encourages companies to approach this market with the BOP consumers’ interest at heart, while not losing sight of profit, as that is the only way to make the projects sustainable over time. 4.1.2.3 Development and aid agencies International organizations like the UN, the World Bank and national agencies like Sida are also important actors in the BOP market, as they fund many programs and activities that improve the business environment for economic activity and they have a deep knowledge of developing countries and its people. These organizations can also act as platforms and facilitators for collaboration as they can bring different actors together under international agendas and initiatives. Among some people in these institutions, there is notable ambivalence and suspicion about bringing in the private sector in the sphere of development. This might have its origin in distrust of the private sector’s concern for the poor or worry that BOP projects might replace the work of governments and development programs. On the other side, the private sector may hesitate before starting collaboration with these organizations as they are seen as too ineffective and bureaucratic because of their different and slower decision processes. As there has been a growing recognition that collaboration can be mutually beneficial, each side is starting to learn about each other and the focus has changed from areas of friction to the points of common interest. 4.1.2.4 Governments In the market framework the government in each country can take both a primary and a secondary role. The government is seen as an external factor that influences the overall business environment in form of laws, regulations, infrastructure, education etc. For companies working with large infrastructure and energy projects the national government’s role is usually very important as they often partly are financing the projects, providing infrastructure, and setting laws and regulations. 4.1.2.5 BOP entrepreneurs Prahalad argues that large-scale and wide-spread entrepreneurship is at the heart of the solution to poverty. For BOP entrepreneurs that are being hold back by poor business environment, working with a MNC could help them get around some of the constraints and empowering them to their full potential. From the point of view of the companies, they have much to learn from grassroots entrepreneurs because they understand particular client-sets, distribution networks, and local conditions at the BOP level. 4.1.2.6 BOP consumers Half of the world lives on less than two dollars a day and hundreds of million poor people struggle every day for survival. The needs of these people have in the past been bypassed by the private sector. Prahalad argues that if companies stop thinking of the poor as a burden, but as value driven consumers and creative 31 entrepreneurs, a whole new world of opportunities will arise. They need to see their engagement with the bottom of the pyramid from a long-term perspective, as the BOP- market is an opportunity rather than a reality and MNCs first need to respond to a number of major challenges to develop this market fully. Potentially the company’s involvement will empower the poor and their communities, which will improve the purchasing power and lead to a higher demand. 4.1.3 Market dynamics of the BOP-market 4.1.3.1 The poor have purchasing power Individual income at the BOP is low, but given the huge numbers of people their aggregated buying power is substantial.69 To a large extent the development of the BOP market is associated with the creation of the capacity to consume for the poor people. MNCs can help release spending power by reducing the poor’s cost of living through the displacement of expensive intermediaries and suppliers, by improving income generation through the creation of jobs or empowering micro-entrepreneurs, and by stimulating access to credit. To unlock the purchasing power at the bottom of the pyramid, the MNCs must take into account that the available purchasing power of BOP people has specific cash-flow characteristics: low, available for short time, geographically scattered (in rural areas). Creating the capacity to consume is based on three simple principles described as the 3 A:s. (1) Affordability: whether it is a single-serve package or novel purchasing schemes, the key is affordability without sacrificing quality or efficacy. (2) Access: Distribution patterns for products and services must take into account the poor’s living location and working patterns and that the BOP consumers cannot travel great distances. This calls for geographical intensity of distribution. (3) Availability: Often, the decision to buy for BOP consumers is based on the cash they have on hand at a given point in time, therefore distribution efficiency is a critical factor in serving the BOP consumer. 4.1.3.2 Poverty penalty The poverty penalty describes the phenomenon that poor people tend to pay relatively more for goods and services than wealthier populations, both in real terms and when assessed as a portion of their disposable income. In “The fortune at the bottom of the pyramid” Prahalad presents data showing that the poor often pay anywhere from twice to 20 times as much as consumers at the top of the pyramid for basic goods such as water, food, medicine, energy, phone service and access to credits. At the same time the quality of the goods to which they have access are substandard. The poverty penalty results from that the BOPmarket often is very poorly served and dominated by informal economy that is relatively inefficient and uncompetitive. This allows providers to extract monopoly rents. If large corporations, which can Figure 4 Disruptive Innovations 69 Prahalad, C.K. (2004), The Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profits, Wharton School Publishing 32 benefit from economies of scale and efficient supply chain-organization, choose to serve these high-cost economies, they can break these monopolies by offering higher quality goods at lower prices while maintaining attractive margins. 4.1.3.3 Ideal market for disruptive innovations and bottom up growth The poor are, according to Prahalad, also very eager to adopt and utilize new technologies. The lack of money and education does not prevent poor people from quickly learning to use advanced technologies. Poor consumers may even accept the latest technology faster than some users of existing technologies, who sometimes resist switching. This could be explained by Clay Christensen theory of “disruptive innovations”. Christensen explains in this book “ The innovators dilemma” that disruptive innovation are products and services that are not initially as good as those that historically have been used by consumers in mainstream markets and that, therefore can take root only among nontraditionally consumers. Examples include transistor radios that were initially adopted by teenagers, small cars by the cost-conscious, personal computers by artists and academics.70 Hart and Christiansen argue that the base of the pyramid is the dials target market for new disruptive technologies for at least two reasons.71 First, disruptive innovations in the BOP market compete against non-consumption as they offer a product or service that otherwise would be left out entirely or poorly served by existing products. When companies brings a disruptive product to customers that have been poorly served or even actively exploited, the customer is happy to have a simpler and more modest version of what is available in the high-end market. The BOP consumers are more willing to adopt new technologies because they have nothing to forget. Moving to wireless from nothing is easier than moving to wireless from a strong tradition of efficient and ubiquitous landlines. In addition to competing against non-consumption, business models that are created for low-income market can travel profitably to more places in the economic pyramid than business models defined in high-income markets. Low-cost structure needed to serve the base of the pyramid presents the Figure 3 The economic pyramid opportunity to add cost and features to products and move the markets up to tiers of higher income affluence. The farther down the income pyramid that the technology is initially targeted, the more Figure 5 Upside growth of business model for BOP upside growth potential exist over the life of innovation. Mobile banking and fingerprint enabled ATM is examples of services developed for people at the bottom of the pyramid that are now breaking through in industrialized countries.72 These examples show that BOP may not only be the best market to introduce disruptive innovation but could also be a hotbed for developing new goods and services. Doing business with the poor is a drive of innovation because it forces business leaders to think outside the box. The poor may demand different products than higher-income customers. Products might need to offer different combinations of price and 70 Christensen, C. (1997). The Innovator's Dilemma, Harvard Business School Press 71 Hart, S. L. & C. M. Christensen (2002). The Great Leap: Driving Innovation from the Base of the Pyramid. Sloan Management Review 44(1): 51-56. 72 UNDP (2008) Creating value for all: strategies for doing business with the poor. 33 performance, in order to increase affordability and offer the functionalities that fit their preferences and needs. The 10 to 200 times improvement, that is needed in price performance, create a tremendous challenge and a source of innovation. 4.1.4 Criticism of the BOP theory For the last couple of years there have been a growing number of academic critiques of the BOP theory among them Walsh73, Jose74 and Karnani75. One of the main critiques is the vague estimate of the size of the BOP market. First, there is no consistent definition of poverty or discussion of how to choose the income level to define the poor. In BOP literature the “poor” referees to people with an income level from $1 a day to $2000 a year. Not using a consistent definition of poverty, the nature and scope of the problem is not clear, and it will be difficult to prescribe solutions. People who consume less than $1 per day have very different needs and priorities than people than consume more than five times as much. Drawing on his own experiment with the Grameen bank, Yunus cautions against overly broad definitions of “the poor” and argues that there is no room for conceptual vagueness if poverty alleviation efforts are to be effective.76 Furthermore, with no clear definition of poverty it is impossible to measure the number of poor people. But even after agreeing on a poverty line, there are intense debates about the exact number of poor people and to estimate the size of the BOP market. The critics claim that Prahalad calculation of the BOP-size to $13 trillion is grossly over-estimated. Karnani argues that the global market is less than $0.3 trillion, less than 3 percent of what Prahalad suggested. Without an attractive, sizable market, the BOP argument looses its force. Furthermore Karnani argues that the difficulties of selling to the BOP market are underestimated which makes it even more unlikely for companies to be profitable. The poor are often geographically dispersed and culturally heterogeneous. This increases distribution and marketing costs, and makes it difficult to exploit economies of scale. Weak infrastructure (transportation, communication, media, and legal) further increases cost of doing business. Karnani concludes that the idea of a fortune at the bottom of the pyramid is an illusion77, and concludes that none of the examples cited by the BOP proposition support the recommendation that companies can make a fortune by selling to the poor. Prahalad proposes that the MNCs should take the lead role in the BOP initiative to sell to the poor. But questions have been raised about the suitability of MNCs for the BOP market. Karnani argues that since the scale economies are very limited in the BOP market, as the poor are often geographically dispersed and culturally heterogeneous, hence the profit opportunities are best exploited by small to medium sized local firms. Karnani concludes that virtually all the example put forward by Prahalad are fairly small NGOs or local firms. Karnani also raise the concern that if MNCs actually succeed in capturing the BOP market they will have to compete with and outperform current small scale suppliers, which potentially threatens the livelihoods basis of the poor people and undermines the very purchasing power that the BOP argument hinges upon. For example, the move of British American Tobacco into India incense sticks 73 Walsh, J. P et al (2005). Promises and perils at the bottom of the pyramid. Administrative Science Quarterly, 50(3) pp.473-482 74 www.strategicmanagementreview.com/ojs/index.php/smr/article/view/12/18 75 Karnani, Aneel (2006), Mirage at the Bottom of the Pyramid. William Davidson Institute Working Paper No. 835 76 Philanthropy in the 21st Century: Conversations on the Power of Giving, Dr. Muhammad Yunus with Fareed Zakaria Wednesday, April 23, 2008, New York public library 77 Karnani, A. (2006). Mirage at the Bottom of the Pyramid. William Davidson Institute Working Paper No. 835 34 market displaced many women homework’s, who had previously made these by hand.78 This highlights the need for a general equilibrium perspective and focus on both supply and demand side dynamics. Karnani also criticizes Prahalad for focusing on the poor as consumers. Karnani argues that getting the poor to consume more will not solve their problem, contrary to the BOP argument. The poor do not need convincing to consume more; they want to consume more. Their problem is that they can not afford to consume more. In fact, the poor obviously consume most of what they earn, and have a low savings rate. Therefore it is a fallacy to claim that there is much ‘untapped’ purchasing power at the BOP. Karnani argues that another fallacy of the BOP proposition is that single-serve package and novelpurchasing schemes make products more affordable. The poor might prefer small packages and purchasing schemes because of convenience and managing cash flow. But this does not increase affordability. Karnani makes a metaphor by stating that by the BOP logic, an easy way to solve the problems of hunger and malnutrition would be to sell food in smaller packages thus making it more affordable to the poor. According to Karnani the only way to alleviate poverty is to raise the real income of the poor and there are only two ways to do this: 1) lower the unit prices, which will in effect raise their income, and 2) raise the income that the poor earn. Reduction of price can be done in three ways: 1) reduce profits, 2) reduce costs without reducing quality, and 3) reduce costs by reducing quality. The BOP proposition insistent on not lowering quality as it is disrespectful. To the contrary, Karnani argue that lowering quality is the only realistic way to reduce price. He argues that selling cheap low-quality products does not hurt the poor. Insisting on not lowering the quality actually hurts the poor by depriving them of a product they could afford and would like to buy. Karnani also criticizes Prahalad for focusing on the poor as consumers. He argues that there is a need to view the poor primarily as producers, and thereby raising the real income. The poor often sell their products and services into inefficient markets and do not capture the full value of their output. Any attempt to improve the efficiency of these markets will raise the income of the poor. For poor farmers this could be done by integrating them in to the supply chain of larger companies or find innovative ways to sell their product, for example through the Internet. In various sectors of the economy, large enterprises are needed to exploit economies of scale. But lack of good infrastructure results in geographically fragmented markets and firms that are too small to exploit the scale economies. The government therefore needs to facilitate the creation and growth of private enterprises through appropriate infrastructure as well as appropriate policies and institutions. Even if not intentional, a by-product of the BOP proposition is to de-emphasize the role of the state in providing basic services and infrastructure. Prahalad is quoted as saying “If people have no sewerage and drinking water, should we also deny them television and cell phones?”79 Prahalad argues that the poor accept that access to running water is not a “realistic option” and therefore spend their income on things that they can get now that improve the quality of their lives. Karnani argues “Why do the poor accept that access to running water is not a realistic option? Even if they do, why do we accept this bleak view? We should emphasize the failure of the government and attempt to correct it. We need to give a ‘voice’ to the poor, this is a central aspect of the development process.80 By emphatically focusing on the private sector, the BOP proposition detracts from the imperative to correct the failure of the government to fulfill its traditional and accepted functions such as public safety, basic education, public health, and infra-structure. Karnani concludes that while there has been a distinct 78 Jenkins, R (2005) ‘Globalization, Corporate Social Responsibility and poverty’, International Affairs 81(3) www.ckprahalad.com/2006/01/27/selling-to-the-poor/ 80 Karnani, A. (2006). Mirage at the Bottom of the Pyramid. William Davidson Institute Working Paper No. 835 79 35 shift in political ideology of the world towards an increasing role of the market (as opposed to the government), providing the above functions still needs to be in the public domain, especially in the context of the poor. The private sector and NGOs are not an adequate substitute for the government and cannot fulfill its functions on a large enough scale. They can however be useful catalysts and complements to the government. It is in the interest of the private sector to exercise its influence to help ensure that the government does fulfill its role effectively. Other criticism of targeting the poor as consumers raised by academia and NGOs is that it could lead to firms exploiting the poor. Karnani and Jose criticize that the concept of BOP not necessary discriminates among the sources from which the profits are generated. It is questionable whether MNCs are serving a need or creating a need where none previously existed. In “Doing Well By Doing Good” Karnani focuses on this debate by examining the case of Fair & Lovely, a skin whitening cream marketed by Unilever in many developing countries in Asia and Africa. 81 Unilever is frequently mentioned in the literature as a socially responsible company that markets to the BOP. Karnani concludes that even thought Fair & Lovely is indeed doing well; it is one of the more profitable brands in Unilever portfolios. It is, however, not doing good. It could be argued that the BOP initiative results in the poor spending money on luxury products such as televisions, intoxicants and whiting cream that would have been better spent on higher priority needs such as nutrition and education and health. Prahalad dismisses such arguments by arguing that the poor have the right to determine how they spend their limited income and are in fact value-conscious consumers; the poor themselves are the best judges of how to maximize their utility. Karnani argue that this is free market ideology taken to an extreme. The poor in fact are vulnerable by virtue of lack of education (often they are illiterate), lack of information, and economic, cultural and social deprivations. A person’s utility preferences are malleable and shaped by his background and experience. This phenomena is described by Amartya; “The deprived people tend to come to terms with their deprivation because of the sheer necessity of survival, and they may, as a result, lack the courage to demand any radical change, and may even adjust their desires and expectations to what they unambiguously see as feasible… Social and economic factors such as basic education, elementary health care, and secure employment are important not only in their own right, but also for the role they can play in giving people opportunity to approach the world with courage and freedom.”82 Karnani states that there is therefore a need to look beyond the expressed preferences and focus on people’s capabilities to chose the lives they have reason to value. In rich capitalist countries, governments impose restriction on free markets to protect consumers in various ways, such as regulations related to labeling disclosure, truth in advertising, and marketing to minors. Such consumer protection is inadequate in the developing countries and this is especially problematical in the context of selling to the poor, who often lack the information and education needed to make informed choices. 81 Karnani, A. (2007), Doing Well By Doing Good - Case Study: 'Fair & Lovely' Whitening Cream. Ross School of Business Working Paper No. 1063 82 Sen, A. K. (1999). Development as freedom. New York: Anchor Books 36 Walsh et al. agree that the connection between the examples provided and the suggestions put forth in the BOP theory and its supposed outcome, the eradication of poverty, is unclear.83 The focus on a limited number of success stories and the exclusion of failures does not allow for comparison or to identify the critical factors necessary for success. Virtually all critics agree that the examples provided by Prahalad do not adequately support his claim of poverty reduction. The BOP literature offers little systematic assessment of the links between selling to the poor and lifting them out of poverty. Thus it remains unclear how BOP investment will alleviate poverty. 4.2 Markets for the poor, M4P 4.2.1 Engine of economic growth Economic growth is essential for poverty reduction and today it is widely recognized that the private sector, with companies, cooperatives and all types of business activities is the engine of economic growth in most developing and developed countries. Private enterprises contribute to development directly through creation of jobs and provision of goods and services to the poor, and indirectly through aggregate income and wealth creation and generating tax revenues to finance social and economic infrastructure. However, in many developing countries and countries in transition the foundations for private sector activities are not in place and do not allow the poor to benefit from the economic growth.84 The ‘rules of market operation’ and the legal and regulatory institutions necessary to support them are weak or nonexistent. Under these circumstances business environments obstruct or penalize entrepreneurship and investment, rather than encourage it. In addition, the present large enterprises frequently stifle entrepreneurial energy and initiative, taking advantage of weak institutional environments to protect monopolistic or monopsonistic positions. The result is that markets, where they operate at all, tend to favor existing elites and reinforce existing patterns of inequality and social exclusion.85 In order for the poor to benefit from the economic growth there are certain given conditions that need to be in place, which include a political determination to distribute resources that are generated and that there is a structure in which the private sector and public sector complement each other. Although the world of “development” is blessed with many different schools of thought a dominant strand of thought and practice, the Washington Consensus, has stood out.86 The key tenets of this “market-friendly” approach are: fiscal discipline, low marginal taxes and broader tax base, competent delivery of basic services, openness to trade and investment, liberalizing microeconomic reforms and privatization of state enterprises. 4.2.2 Making Market Systems Work Better for the Poor (M4P) framework There is little doubt that markets in developing countries often do not work well for neither poor households nor does there exists a fortune for business to easily tap in on. Traditional development policy tended to substitute markets with other modes of coordination, especially product and service delivery by government. Previous interventions, led according to the Washington Consensus, have addressed the macroeconomic environment, but not necessarily specific markets, and in particular not in the way 83 Walsh, J. P et al (2005). Promises and perils at the bottom of the pyramid. Administrative Science Quarterly, 50(3) pp.473-482 84 Sida (2003) Making Markets Work for the Poor- Challenges to Sida’s Support to Private Sector Development 85 UNDP (2007) Private Sector Strategy, Promoting Inclusive Market Development. (Draft, September 2007) 86 Ferrand, D. et al. (2004) Making Markets Work for the Poor"- An Objective and an Approach for Governments and Development Agencies, DIFID 37 markets work for the poor.87 M4P is an approach that aims to accelerate pro-poor growth by improving outcomes that matter to the poor in their roles as entrepreneurs, employees or consumers of markets. Organizations such as DfID, ADB and ADB Institute have supported policy-oriented research projects called “Making markets work better for the poor”. SIDA has adopted “Making Markets Work for the Poor” as its approach to support for the private sector.88 The starting point for M4P is the work of New Institutional Economics (NIE) which, in contrast to the Washington Consensus emphasis the importance of institutions. The NIE approach questions the relevance of a perfectly competitive market, noting that information often is incomplete, asymmetrical, costly to acquire and costly to use. Poor information introduces risks in undertaking transactions. Transaction costs must then be incurred to acquire information and provide protection against these risks, and market players must make decisions that allow for these risks and costs. Institutions – ‘rules of the game’ – exist and evolve to reduce transaction costs and risks. The definition of a market, according to NIE, is framed by the understanding that ‘Markets are institutions that exist to facilitate exchange; that is, they exist in order to reduce the cost and risk of carrying out transactions’.89 In order to increase participation by the poor on terms that are of benefit to them the approach focuses on changing the structure and characteristics of markets. M4P addresses the behavior of the private sector and describes how to use market systems to meet the needs of the poor and how to support the private sector through market mechanisms that bring about sustainable change. Moreover, the ‘better’ is not to be understood in the sense of ‘better for the poor than for everybody else’ but rather in the sense of ‘better than so far’. The M4P literature points out that markets are often distorted or rigged in a way that benefits only a small group of the already well-off, and that leveling the playing field creates new opportunities for the not-so-rich. The framework builds on recent approaches to providing goods and services for the poor through market systems, and summarizes much of the recent thinking on how to provide assistance to the private sector. M4P can be understood in three ways; (1) as a development objective; (2) as a framework for analysis and understanding; and (3) as a practical framework for action.90 4.2.3 Components of a functioning Market To ensure that the market works better, not only for the companies but also for the poor, it is important that there exists a favorable industrial climate that makes growth possible in the country. It is recognized that markets are deeply embedded in a set of non-market, social and political institutions. The way in which the poor participate in markets is conditioned by economic, political, social and cultural factors as well as the decisions to favor pro-poor or inclusive market policy in making explicit political choices. The market functions best in a sound, industrial climate with components such as specific legislation to safeguard ownership rights, competition, and an efficient finance market which can offer risk capital. A stable micro climate (peace, democracy, stable currency etc) is also essential, and the economy must be 87 UNDP (2007) Private Sector Strategy, Promoting Inclusive Market Development. (Draft, September 2007) Interview with Johan Åkerblom 89 DFID (2005). Making Market Systems Work Better for the Poor (M4P), (Discussion paper) ADB-DFID 90 Ibid. 88 38 open to trade. The DfID model for a functioning market consists of four components, shown in the layers in the circle of figure 7.91 In the center of a functioning market is the core market where the forces demand and supply are the necessary conditions. The demand is driven by Consumers who wish to buy products and services and have the means to do so. Consumers have differing levels of income and willingness to pay and therefore depend on a functioning market. In a well functioning market, those who are able to afford to pay the minimum cost of producing a product will be served by producers while in distorted markets, only the needs of the better-off are met. The Producers meet the demand by supplying products and services to the market. If the dynamics of supply and demand promise sufficient returns, the companies will themselves attempt to overcome the problem of weak institutions and infrastructure. Later examples will include industries within the energy sector. In the first layer the core market is supported by infrastructure and services that provide the physical requirements of a market, as well as services needed to market players and regulators. Governments and/or private sector provide infrastructure and services such as communication, transport, finance, bookkeeping, etc. These are critical to a functioning market as the lack of them may deter investors. Figure 6 DfID’s market framework In the second layer is the institutional context, which is comprised of the rules and organization, including informal norms that coordinate human behavior. The institutional environment is not fixed and in order for it to function well it must be inclusive, and capable of picking up feedback and signals from market players. Institutions can vary from trust and other forms of social capital at their most informal through to conventions and codes of private sector organizations and to the more formal laws, rules, regulations, and regulatory enforcement capacity. Common problems with institutions, as mentioned before, relate to the power of concentrated interests who are able to shift rules and regulations in their favor. This may result in barriers to market entry where small and medium sized enterprises continue to be deprived of the human capital, finance and opportunities that they need to grow. Figure 7 Sida’s Market for the poor model 91 DFID (2005). Making Market Systems Work Better for the Poor (M4P), (Discussion paper) ADB-DFID 39 Markets are institutions, which work by efficiently facilitating exchange. A well-functioning market reduces transactions costs and risks between buyers and sellers. In such a market, while each component will differ in form, there will be certainty and basic stability about how the components fit together. In newer markets, the roles of the different players are often still in the process of definition. An inherent characteristic of mature markets is their constant evolution in response to changing circumstances and the feedback effects from other markets. Another model for describing a functioning market is from Sida which also is based on the M4P framework. It describes similarly to the previous model an outer circle including intangible factors, such as formal and informal rules, and an inner circle with the tangible factors such as infrastructure and other services (i.e. institutions). Both tangible and intangible factors are shaped by the government, the private sector and organizations. 4.2.4 Criticism The M4P approach is seen as an important move in developmental practice, both conceptually and practically. Its critics do however not see it as a development strategy but a pragmatic proposition. They believe it is evident that any society and economy will involve a combination of markets, hierarchies and networks for its functioning. Critics state that when a given market does not work, the solution is not more market but more hierarchy, and rather more effective hierarchy. By hierarchy critics mean that a form of human organization, such as a government, institution, business, army and political or religious movement, is needed in order to create effective interventions and to avoid counterproductive policies. Markets will only function if property rights are secure, something that usually requires a strong state with monopoly on the use of force. The critique against the M4P approach can be divided into three conceptual weaknesses in the way it sees the market, the poor and government. 4.2.4.1 First conceptual weaknesses: The market What is seen as missing in most of the M4P literature is reference to the insight that there are three forms of coordination: markets, hierarchies or organizations, and networks or communities. An important observation is that in the real world it is unlikely that any pure mode of co-ordination will work. When a market does not work, the adequate answer is not, more market but rather more hierarchy or organization, for instance in the shape of an anti-trust body that dismantles monopolies that have spontaneously emerged from market processes. Another important issue with the M4P literature is that it does not provide a systematic treatment of market failure or sustainable means of addressing them, i.e. imperfections that keep real world markets from operating in the way assumed by simple microeconomics models.92Meyer-Stamer addresses this problem by giving an overview of the main types of market failure summarized below and believes that any effort to make market systems work for the poor must be based on a sound understanding of market failure and the economic, political, social and cultural factors underlying it. 4.2.4.2 Second conceptual weaknesses: The poor The M4P literature is conceived as somewhat blurred when it comes to describing the poor. It neither 92 Meyer-Stamer, J. (2006). Making market systems work? For the poor? Small Enterprise Development, 17 (4) 40 introduces different levels of poverty, nor does it explicitly explain whether it is based on a static or dynamic concept of poverty. It also avoids the simple fact that the poorest of the poor will not benefit from M4P because they have neither assets nor access to the labour market. 4.2.4.3 Third conceptual weaknesses: government Developing countries suffer from the fact that their hierarchies tend to be weak; and this includes not only government but also major private corporations. Advising government in a poor country that it should make markets work as much as possible is a valid proposal but this advice does nothing to address the weakness of hierarchies in that country. In order to have a strong market across the board you first need a strong state. M4P framework establishes high requirements on the effectiveness of government structures, yet it delivers no visible contribution to strengthening government structures. The M4P literature names some types of market failure, such as public goods and externalities, market power and economies of scale, asymmetric information, and the costs of establishing and enforcing agreements. It does not, however, prove idea toolkit that would guide practitioners in identifying market failure, understanding the underlying reasons, and finding efficient and sustainable means of addressing it.93According to critics the next steps required in order to make sure that the potential of the M4P approach could be realized are the following: • Develop a coherent conceptualization of market failure that is based in microeconomics and economic sociology rather than marketing. Assess the existing literature on poverty and consolidate it in a way that is digestible for development practitioners. Develop a concept of the interaction between the market, hierarchy and network that is immediately useful for practitioners, for instance through a tool that helps them to check whether a given coordination task is best solved through market, hierarchy or network. Develop toolkits for analysis of markets and market failure, and organize exchange of experience among practitioners using them. • • • In the process of developing a market framework for the energy sector in developing countries, this thesis will be using the M4P framework as a starting point. The framework will be based on case studies that provide an understanding about how markets may fail and through what type of interactions practitioners can solve the related problems. In addition to the market framework the goal is also to provide some guidance for practitioners in how to identify market failures, understanding the underlying reasons and finding means to addressing it. 4.2.5 Importance of addressing the causes to the problems Providing solutions for business to overcome the barriers existing in developing countries and make business commercially viable is an important step on the way to create sustainable business solutions. It is however important to point out that this is only solving the problems and not the underlying causes of a dysfunctional market. When policies to support the development of markets are weak or non-existent it is crucial that governments integrate carefully targeted policies into their poverty reduction strategy papers and other national frameworks to ensure the expansion of private sector activity continues to aggregate economic growth, enhance employment and consumption opportunities for the poor. 93 Meyer-Stamer, J. (2006). Making market systems work? For the poor? Small Enterprise Development, 17 (4) 41 Addressing these problems requires other types of intervention than what a programme such as the GSB can provide. According to the M4P critics this involves addressing the form of coordination consisting of hierarchies and organizations. While for UNDP it requires a commitment from governments and donors to work together with the private sector to identify policy reforms that promote employment-incentive growth and stimulate new markets for affordable goods and services at the “bottom of the pyramid”.94 This in turn requires new policies and more-inclusive policy making processes, including policy reforms to promote the competitiveness of indigenous industries and their ability to trade, but also a renewed emphasis on capacity building and strengthening measures for supporting market institutions. UNDP works in partnership with other UN agencies and international development organizations to achieve these objectives. Substantive priorities include sectoral policies to promote employment led growth, private sector development in post-conflict environments, capacity-building support for effective legal and market regulatory institutions and targeted support to strengthen the voice of the poor entrepreneurs and producers in national policy reforms process. 4.3 Market constrains The difficulties and constraints faced by companies entering markets in a developing country were described in several times in the literature that was used for the literature study. Described below are the most commonly mentioned market constraints, which were found in for example UNDP’s reports “Creating value for all: strategies for doing business with the poor” and “Unleashing Entrepreneurship: Making business work for the poor”, “Capitalism at the crossroads: The unlimited business opportunities in solving the world's most difficult problems” by Hart and “The Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profits” by Prahalad. 4.3.1 Corruption In many developing countries, low salaries for public servants have been given as a reason why some of these workers may engage in corruption. Corruption erodes the institutional capacity of government as procedures are disregarded, resources are exploited, and public offices are bought and sold. At the same time, corruption undermines the legitimacy of government and such democratic values as trust and tolerance. Governments threatened by instability may be tempted to use corruption to ensure the loyalty of the bodies that might help it to remain in power like the police, the army, the administration, etc. 4.3.2 Ineffective regulatory environment The market in developing countries lacks the regulatory framework that allows business to work. People and enterprises lack access to the opportunities and the protection that a functioning legal system offers as rules and constraints are not enforced. No modern market can function without law.95 4.3.3 Informal sector The informal economy refers to all activity that falls outside the formal economy regulated by economic and legal institutions. The informal economy still tends to be the most important source of livelihood for people in general and the poor in particular. A study by the Inter – American Development Bank found that only 8percent of all enterprises in Latin America are legally registered. If they are informal, they 94 UNDP (2007) Private Sector Strategy, Promoting Inclusive Market Development. (Draft, September 2007) De Soto, H et al., (2008) Making the Law work for Everyone , Vo 1, Report of the commission on legal empowerment 95 42 cannot get investment finance, participate in value chains of larger companies, or sometimes even legally receive services from utilities. Condemned to remain small, they cannot generate wealth or many jobs. Nor do they contribute to the broader economy by paying taxes. Most face barriers to joining the formal economy in the form of antiquated regulations and requirements, dozens of steps, delays of many months. Another characteristic of the informal economy is the absence of property rights. The lack of an integrated system of property rights makes it impossible for the poor to leverage their own informal ownership into capital. Peruvian Economist Hernando de Soto for example, estimates that there are over $9 trillion of unregistered assets in the rural villages and urban slums of the world that could be used to collateralize loans and allow these poor to become part of the economic system.96 Poor people’s exclusion from the law denies them an opportunity to improve their lives and it stunts the development of poor countries. As a result, the poor have no choice but to accept insecurity and instability as a way of life. 4.3.4 Restricted access to finance Poor people and small enterprises in developing countries cannot finance investments or large purchases as the credit market are undeveloped and often poorly linked to these groups in the society. Furthermore they are not able to protect assets and income against unpredictable events such as illness, draught, theft or accidents. 4.3.5 Poor physical and social infrastructure Developing countries often lack adequate physical infrastructure such as sanitation, water, roads, electricity and telecommunication. Constrained means of transportation and poor distribution systems result in exclusion of the poor in the market. 4.3.6 Poor market knowledge Business and the private sector know too little about the poor. They lack the information about what these consumers prefer, what they can afford and what products and capabilities they have to offer as employees, producers and business owners. 4.3.7 Lack of knowledge and skills The quality of education is poor in many developing countries. Poor consumers may therefore not know how to use and benefit from a particular product effectively and the lack of knowledge and skills may limit local entrepreneurs to deliver quality products and services. 96 De Soto, H. (2002) The Mystery of Capital: Why Capitalism Triumphs in the West and Fails Everywhere Else. Black Swan 43 5 Empirical Studies In this chapter the findings from the empirical study are presented in the form of case studies. The findings stem from studying project documents, interviews with involved actors and questionnaires sent out to the companies involved. Eight case studies are presented with a focus on perceived challenges and solutions found. The case studies provide the information needed in order to, in the following chapter, summarize these findings and build a framework for markets in developing countries. 5.1 Project Lokoho - E8 Company: Energy de Lokoho & Lokoho Rural Company partner: E8 (EDF, RWE, Hydro Quebec) and EDM (49% and 51%) Energy source: Hydro power Project location: Madagascar, the North-East SAVA region Target: 100 000 people Project Partner: GTZ, ADER, JIRAMA, CARE, KfW, AFD and UNDP Project start: Autumn 2008 Project status: Implementation Investment: $23 million Profitability: 17 % interest rate in 9 years Situation: In Madagascar the majority of its 17.5 million inhabitants live close to or below the poverty line. The annual per capita income was at around $ 260. Currently only one third of the population has access to electrical energy. However, these figures mainly apply to urban areas. In rural areas the electrification rate is even lower at 3 percent. A more widespread use, especially in rural areas is currently limited by deficits in both production and distribution (grids). The Malagasy government has declared rural electrification as a national priority. In order to achieve this aim, government strategies focus on private-sector engagement and foreign investment, as the national utility company Jiro Sy Rano Malagasy (JIRAMA) does not possess sufficient financial resources. Lately, high oil and electricity prices have boosted the demand on fuel wood and charcoal, which endangers the local forest and contaminate the water resources. Promoting renewable energy consumption is a key priority for the Malagasy government in their work of electrifying the rural areas of the country. In 2002 a modern electricity law, which promotes the decentralized supply of electricity and especially the use of renewables, was introduced in Madagascar. This law provided for the establishment of the rural electrification development agency (ADER). A National Electricity Fund (FNE) is the funding instrument for ADER and it is intended to make it easier for rural communities to develop the necessary infrastructure for renewable energy production and distribution. Madagascar offers excellent possibilities for the utilisation of hydropower, which at present constitutes the main source of electricity generation in the country. Nevertheless, a large potential for hydropower still remains unexplored. The hydropower potential would be sufficient to significantly increase the electrification rate and substitute the expensive diesel-fuelled power plants that generate the remaining share of the electricity.97 97 GTZ, Project description - Lokoho Hydro for Rural Development (ppp) 44 In this context, the Malagasy government as well as international organizations favours small scale hydro power plants with the participation of private investors and operators. This technical solution produces few negative environmental impacts and is offered at a reasonable construction cost. Objective: The aim of the project is to improve access to energy, support local economic development by creating income for the rural population, and tackle deforestation by constructing a small-scale hydro power plant and integrating the electricity generated into a comprehensive approach of rural development. Solution: Created in the Rio Summit 1992, E8 is a non-profit international organization composed of nine leading electricity companies from the G8 countries, which promotes sustainable energy development through electricity generation projects and human capacity building activities in developing nations worldwide. Electricité de Madagascar (EDM), a Malagasy company active in the energy sector, is the local jointventure partner. E8 and EDM are creating a local independent power producer, Energie de Lokoho, and a Rural Electricity Service Company (RESCO), Lokoho Rural, in which their participation amounts to 49percent and 51percent respectively. Power production and distribution will be transferred to Energie de Lokoho and Lokoho Rural whose capacity will be developed by E8 throughout the project cycle. The project consists in the provision of electricity infrastructure to serve rural communities, SMEs, and social service providers in the North-East SAVA region of Madagascar, through construction of a 6 MW hydro-power plant on the Lokoho river and its related distribution network. The power plant will be built near the town of Andapa and the power distribution line will link the two medium-size towns of Andapa and Sambava. About 20 villages around Andapa and on the line will be electrified. Both Andapa and Sambava are major agriculture centres focused on export (vanilla, spices, etc.) and access to energy will have an important impact on productivity and revenues. About 100,000 people are targeted by this investment.98 In addition to the E8 companies and EDM, many other actors are involved, including GTZ (Deutsche Gesellschaft für Technische Zusammenarbeit GmbH) which is an international cooperation enterprise for sustainable development with the German Federal Ministry for Economic Cooperation and Development as main client. The actors support the people in these villages to seize the opportunities created through the provision of electricity, thereby assisting them to generate additional income. To this end, GTZ provides technical assistance in the form of market analyses, concepts for the productive use of energy, financing services, vocational training and additional aspects such as the maintenance of the transport infrastructure. Financing: Project Lokoho is financially supported by three of the nine companies (E8 + EDM), namely Électricité de France (EDF), the German electric power and natural gas utility Rheinisch-Westfälische Elektrizitätswerk AG (RWE) and Hydro-Quebec. Together the companies have invested $23 million euros in local capacity and infrastructure in Lokoho Rural. The German government through KfW provides loan to finance the remaining part of the investment cost. The internal rate of return of the project for the investors is 17 percent after tax for repayment duration of 9 years. Major Challenges and Solutions • The required investment level was perceived as being too high to make the project commercially attractive. These issues were largely resolved as the original plan to use expensive high tech generators was changed, and more modest versions that leverage slow-moving river was bought in. 98 One Pager, Project Lokoho, Madagascar, GSB 45 • Financing and guarantee issue occurred and became an obstacle to implementation of the project. The UNDP Regional Representative was brought in for political intervention at government and donor’s level. As a result KfW became the main funding partner for Project Lokoho’s loan. Thanks to the intermediation work carried out by the Energy Director between the Project Lokoho team, the Ministry of Energy and Mining, the Ministry of Finance and Budget and the JIRMA, all guarantees requested by KfW will be provided. Impact • The energy produced will be substantially cheaper (up to 60 percent) than the one currently available off the grid from diesel generator, petroleum lamp, candles, etc. • JIRAMA is able to substitute the expensive, environmentally damaging and very unreliable electricity from diesel generators and reduce use of wood, which will limit deforestation and indoor air pollution. • The project promotes energy independence in the region. • The increased access to energy will support the development of the local economy, in particular tourism and agriculture. Scalability: As hydropower constitutes a relatively cost-effective option for rural electrification, the project can serve as a blueprint for similar future projects in Madagascar or other developing countries. UNDP and the Global Environment Facility (GEF) are already planning a project that will build on and replicate the Lokoho approach. 5.2 Industrial Wind Energy Centre - Mad’Eole Company partner: Malagasy and Swiss entrepreneurs Energy Source: Wind Energy (1,2 MW) Project location: Madagascar, Antisarana Region, Ramena Target: 2 villages Projects partner: Ministry of Energy, Secren GTZ, ADER, JIRAMA, IST-A, My Climate and UNDP, Project start: 2009 Project status: Implementation Investment: $4 million Profitability: Mad’Eole estimates that they will start yielding profits from 2010 Objective: The goal of this project is to create an international wind energy centre in Antsiranana, at the northern tip of Madagascar. This will involve producing wind energy for Antsiranana and electrifying two villages in the region and producing parts of the wind turbines and assembling them in Antsiranana. Solution: Mad’Eole is a Malagasy start-up created in 2004. It is privately owned by a pool of Malagasy and Swiss partners with competencies in wind energy technology, project management and communication. Other partners in the project are Ministry of Energy, JIRAMA, ADER, Institut Supérieur de Technologied’Antsiranana (IST-A), Secren (a local engineering company), a German investor, My Climate, GTZ, and UNDP.99 99 One pager, Industrial Wind Energy Center, Madagascar, GSB 46 Figure 8 Mad'Eole wind farm Mad’Eole will set up the country’s first wind farm in Antsiranana, in Diego-Suarez region, at the northern tip of the country, and sell it to the grid energy provider, JIRAMA, as an Independent Power Producer through a Power Purchase Agreement (PPA). The wind farm will contain six turbines with a capacity of 200 kW each and will electrifying two villages in the region. For rural regions wind turbines with an installed capacity of 5-10 kW will be set up including the necessary storage capacity.100 The wind turbines are imported from Germany where they are replaced by larger wind turbines due to a re-powering project. German engineers are travelling to Madagascar in order to train local engineers on how to install wind turbines. The turbines for the pilot sites will be imported entirely as "models" for subsequent local production. The turbines will then be produced locally within the framework of a joint venture. Mad’Eole is working together with the ISTA Figure 9 Mad'Eole wind farm and the local shipbuilder, Societe d'Etudes de Construction et de Reparation Navales (SECREN SA) to build up local knowledge. Producing parts of the wind turbines locally will decrease their cost and th the affordability of wind energy project in Madagascar and neighbouring countries. Financing: The total investment costs for Mad’Eole will be € 3.5 million and will use a 50:50 mix of public and private sector funding. The "public" fund is also including donations from foundations, churches and private individuals from Switzerland. The public funds will indirectly result in the subsidizing of electricity prices during the start-up phase. An agreement has been signed with the NGO My Climate to buy all carbon credits generated through wind energy production. Mad’Eole will yield profits from 2010, when it will start the repayment of privately invested capital. Major Challenges and Solutions • Mad’Eole had problem with getting the PPA signed and to obtain the independent producer concession. In order to overcome this obstacle quickly in order not to lose the investors, GSB Brokers intervened at Ministry of Energy and Mining’s level. The energy director worked with the director of JIRAMA and was able get the PPA to sign in a couple of weeks. The energy director also helped Mad’Eole to obtain the concession by removing it from the competing company (Vergnet SA, a filial to Fraise SA) that had been holding it for 5 years without acting on it. • High investment cost was overcome by UNDP’s role as a broker through the GSB programme which helped building partnerships between Mad’Eole and local and international development partners (IFC SME Solution Center, GTZ, EU Energy Facility, ERM Foundation, etc), in order to gain access to finance. Figure 10 Mad'Eole wind turbine Impact • The decrease in the use of diesel and wood fuel will lead to decrease in greenhouse gas production and deforestation. Each turbine will reduce around 450 tons of CO2 equivalents per year, leading to 100 Project proposal, Industrial Wind Energy Center, Madagascar, GSB 47 • • • • • an overall emission reduction of 11,700 tons of CO2-eq. in the first 7 years after the start of electricity generation. The resources of drinking water in the rural areas of the region will be protected by eliminating the primary cause of the reduction in drinking water, the production of charcoal. Technology transfer and capacity building to a local company for producing parts of the wind turbines locally for the first time in Madagascar. The previous dependence on imported oil for the generation of electricity will be reduced, something that will promote the energy independence in the region. More and cheaper electricity will be available to local customers. The creation of long-term work places for both qualified personnel and less qualified workers in the subcontracting area will help reducing local poverty. Increase electricity access will also stimulate the local economic development, in particular in agriculture and tourism (rice, other agriculture products, ecotourism, etc.). Scalability: Mad’Eole hopes to use this project as a first step in a wider scheme aiming at supplying the market around the Indian Ocean with wind turbines of high technological quality, partially incorporating local production and know-how. Therefore, this project is the starting point for a technology transfer that will encourage and enable other communities to adopt similar carbon neutral energy initiatives. In the close future Mad’Eole hopes to be able to replicate the scheme in Fort Dauphin, a town on the southern coast of Madagascar, where energy demand is high due to mining operations. Mad’Eole also hopes to proceed with the electrification of 15 other villages selected in partnership with ADER. 5.3 Marsabit Wind Farm Project- Gitson Energy Project name: Marsabit Company: Gitson Energy Limited Inc Energy source: Wind Farm Project location: Northern part of Kenya Target: 400,000 Household Partners: GOK, GH, IFC, GE Energy, UNPD Project status: Implementation Project start: 2008 Investment: $200 million. Profitability: It will take 2-3 years to generate revenues Situation: In Kenya, less than 5 percent of the 34 million habitants have access to electricity. The rural areas are the most affected. Kenya has a liberalization policy in place aimed at expanding the energy sector and affording the demands of those in great need of energy. The Government of Kenya (GOK) is encouraging investment in the Energy sector by offering several incentives to investors including a 10year tax holiday. According to the studies conducted 2002 by Ministry of Energy in Kenya, Marsabit is among the highest potential areas for wind farming in Kenya. The average wind speed in this area is approximately 12 meters/second and makes Marsabit one of the areas in the world with the highest potential for wind farming. Objective: Gitson Energy will generate power from wind and pass it on to Kenya Power & Lighting Company (KPLC) for distribution. This project is expected to greatly impact development in Kenya as a whole and eastern province in particular. This province is underdeveloped and needs to be industrialized. The project will serve the purpose of enhancing transport and communication infrastructure in this province and ultimately result in fuller integration into the Kenya economy. 48 Solution: Gitson Energy Limited Inc is a start-up energy provider headquartered in Irving, Texas, whose objective is to undertake wind farming and provide energy to the Kenyan market. This project will enable Gitson Inc to supply the local utility company KPLC with electricity that can connect over 400,000 homes. The company will partner in a number of strategic alliances including GE that supplied the wind turbines. Financing: The total budget for this project is approximately $200 million. The Government of Kenya (GOK) has through the local utility company KPLC, guaranteed the market of electricity generated by Gitson Energy Limited by signing a long-term PPA.101 In Gitson’s projection they expect the company to be commercially viable for the first day of operation. This is because electricity is a scarce commodity in Kenya and the government of Kenya just revised and increased tariffs in March 2008. It will take 2-3 years to generate revenues but in the meantime the company is also pursuing Carbon Credit trading for this project. IFC have recently established a fund for African countries to pursue carbon credit trading.102 Major Challenges and Solutions • The political turmoil that followed after the General election in 2007 made it hard to obtain a firm commitment of funding. To mitigate this, Gitson Energy with help of GE, approached Multilateral Insurance Guaranty Agency (MIGA) and the World Bank that insures against risks in unstable countries. Gitson Energy is now insured through MIGA which will ensure that the investors not will lose money because of political instability and conflicts.103 • According to Gitson, owner of Gitson Energy, political interference and rivalry between various parties and personalities posed serious challenges and great risks of delaying the project: Gitson Energy maintained non-political stand on local and national politics and followed clear set of anticorruption guidelines. Gitson stated “We are an energy company and not a political party”. Impact • As one of the most marginalized and arid areas of Kenya this region is classified as a hardship area by Kenya government. Marsabit resident’s import food and goods from central and Eastern Kenya and there’s not much development but the area has a lot of potential. The 240 km Isiolo –Moyale highway, that currently takes 7 hours, will be paved before transportation of the heavy and expensive wind turbines. This investment will be made by Gitson Energy in collaboration with the local government. The highway forms a major link between Johannesburg to Cairo and its upgrade will increase the Transafrica movement of goods, services and people. The people of this region will reap from this investment by getting their travel times reduces as well as gaining access to cheaper food and goods as the transportation cost will be reduced. • Gitson Energy ensures the installation of “step-down” Figure 11 Photovoltaic panel 101 Gitson energy Ltd (2007), Project Proposal to the Coordinating Group, UNDP GSB Questionnaire for business leaders of companies studied, Gitson, G. 103 Ibid. 102 49 • • • • generators such that about 2percent of the created energy “stays” in Marsabit and surroundings. This will have huge local benefits for attracting further investment, due to reliable energy. Currently, the Marsabit area has 700 electricity accounts in a district of 150,000 inhabitants. Attracting more investment (e.g. the opening of a planned juice manufacturing and a meat processing plant) will lead to job creation. Livestock rearing is very popular in this area and by equipping the locals with electricity there’s a chance of value addition by repackaging the meat instead of transporting live animals all the way to Kenya Meat Commission plant in Athi River.104 Increased access to electricity will also help small and medium local enterprises to thrive, for examples in the light industry sector. Environmental degradation will greatly be reduced since the population can access power to cook without using firewood. Additionally, Gitson Energy has reached out to various entities including USAID for help in addressing some of the pressing problems in the area, such as access to water. Improved access to electricity will help students to do their homework without having to worry about the kerosene that may run out at night. The government has had problems to provide security to this remote part of the country. With increased access to electricity from the Gitson energy they will invest in outside lighting, something that will have a positive impact on the security in the neighbourhoods.105 Scalability: There is according to Gitson Energy every opportunity for scalability.106 5.4 Rural Electrification in Mali: Improving Energy Accessibility to the Rural Poor Situation: Mali is among the poorest countries in the world and about 64 percent of the population lives below the poverty line. Only 10 percent of Mali’s 12 million inhabitants have access to electricity, a figure that comes down to 2 percent in rural areas.107 Most of the electricity in Mali is generated either by coal or through hydro-turbines. Diesel-operated power generators provide the remaining part. For the small proportion of people with access to electricity, the price is higher than other countries in the region due to structural aspects: Mail´s neighbouring countries are globally more developed and have gas resources. In 1991 the Malian government, with input from the World Bank, promulgated the Poverty Reduction Strategy Paper outlining key areas requiring attention in order to achieve the target of 5 percent annual economic growth. The government concluded that rural electrification, for its role in household electrification as well as in water procurement through wells- should be prioritized. French electricity utility, EDF, decided in the early 1990 to explore the possibility of bringing electricity to rural areas of developing countries through the development of RESCOs. EDF had three key criteria which orient its strategy: profitability, sustainability, replicability of the project, including the fact that the companies created with local partners should be ultimately owned and run by local actors. RESCOs are also designed to have strong links with their communities.108 104 Meeting notes between Abdulrahman Olhaye, GSB Programme Analyst, and Stefan Engels, Kenya GSB Broker, July 18, 2007 105 Questionnaire for business leaders of companies studied, Gitson, G. 106 Meeting notes between Abdulrahman Olhaye, GSB Programme Analyst, and Stefan Engels, Kenya GSB Broker, July 18, 2007 107 EDF (2005) RURAL ELECTRIFICATION PROGRAMME IN MALI (Senegal River zone) 108 EDF (2006) EDF ACCESS PROGRAM “Access to Energy and Services” For the populations in developing countries 50 In the mid-1990s, EDF began to explore ways to help electrify Mali´s rural areas sustainable and profitably. The company implemented socio-economic, technical and environmental feasibility studies on rural electrification in the country in partnership with the French Environmental Agency ADEME and the private energy companies Total and Nuon. In 1999 and 2001 the partners formed Mali’s first RESCOs, called Koraye Kurumba and Yeelen Kura. 109 Objective: The RESCOs aim was to bring affordable energy to the rural areas of Mali. Solution: The RESCOs are independent Malian companies with Malian managers. EDF and its partners provide strong support through training programmes, technical assistance, development of appropriate equipments and support to management. EDFs goal is eventually to transfer all shares to trained Malian managers. When EDF’s RESCOs were created, there was no regulation of energy provision in Mali. Together with the support of the World Bank, they convinced the government to set up a new legal framework. The Malian agency for development of household energy and rural electrification, with support from the World Bank, KfW and the African Development Bank, worked to develop a supportive legal, regulatory and fiscal environment for rural electrification by private operators and arbitration of potential conflicts between operators and local communities. 5.4.1 Koraye Kurumba Company: Koraye Kuruba Company partner: EDF (70%) and Total (30%) Energy Source: Photovoltic kits (50-100 w) and disel generators Project location: Kayes region, west Mali Target: 10200 people (2006) Projects partner: ADEME, World bank Project start: 1999 Project status: Running Investment: $2.5 million Profitability: planned 10% over 15 years, now looks like 4,5% The first RESCO, Koraye Kurumba, was created in 1999 by EDF (70 percent) and Total (30 percent) in association with Malian immigrants in France. Koraye Kurumba operates in the Kayes region, in the west of the country along the border with Senegal and Mauritania.110 The services offered by Koraye Kurumba were basically domestic but also collective through public lighting, water pumping, health centres and schools in four villages selected by request of the Malian immigrants in Paris. Approximately 90 percent of the electricity is provided through small low-voltage micro-networks powered by small diesel generators and the remaining 10 percent is provided through photovoltic (PV) kits of 50 to 100 W. 111 Different service kits are offered in order to satisfy the needs of the local population, including 2 to 18 lamps per kit. Fees are paid according to fixed rates depending on the service chosen and with payment periods adapted to the needs of each customer. 109 EDF (2005) RURAL ELECTRIFICATION PROGRAMME IN MALI (Senegal River zone) EDF (2006) EDF ACCESS PROGRAM “Access to Energy and Services” For the populations in developing countries 111 EDF (2005) RURAL ELECTRIFICATION PROGRAMME IN MALI (Senegal River zone) 110 51 RESCOs set their own tariffs rate and are computed to make service affordable while ensuring that the company can cover its operation costs. Two major factors held tariffs rate down; fixed monthly rates do not require the installation and monitoring of individual meters, and secondly, since customers electricity needs are relative modest, so are the installations themselves. Financing: EDF and Total provides the total investment cost is €0.75 million through their respective shareholdings (70 percent and 30 percent) without any other external grant. The services are sold free of value-added tax since 1 August 2004. This program has been set up in association with Malian immigrants. About 70 percent of customers were helped in the payment of the connection fees and monthly fees by their relatives in France. A majority of the customers are now paying the monthly fee on their own. 5.4.2 Yeelen Kura Company: Yeelen Kura Company partner: EDF (50%) and Nuon (50%) Energy Source: Photovoltic kits (43-129 w) Project location: Koutiala region, Southeast Mail Target: 30000 people (2006) Projects partner: ADEME Project start: 2001 Project status: Running Investment: $2.5 million Interest rate: planned 10% over 15 years, now looks like 9% The second RESCO, Yeelen Kura was created in 2001. Its shareholders are EDF (50 percent) and the Dutch energy company Nuon (50 percent). The French Agency ADEME also joined the partnership to train and support local operators in the operation of electricity infrastructure.112 Yeelen Kura operates in a dozens of villages in the cotton area, in southeastern Mali, on the border with Burkina Faso. This area was chosen because it is the most economically active, which would attenuate Figure 13 Neighbors gathering to watch a game of football in the village of somehow the numerous barriers and Konseguela risks faced by the RESCOs in addressing low-income markets in rural areas.113 112 113 Ibid. WBCSD (2007) Electricité de France (EDF) Providing services to rural populations 52 Yeelen Kura provides energy services both to households and to schools, medical centres, local communities and companies. Energy is produced by photovoltaic kits of 43 to 120 W installed in each household. Each dwelling is fitted with a solar home system comprising a solar panel, a battery and a controller. The battery can be used night and day, and can store enough power to last up to five days. To ensure a sustainable source of drinking water, solar pumps are also being set up in Koury and will be run and maintained by Yeelen Kura114. In addition to the solar technology, Yeeleen Kura has set up approximately 15 local energy stores. Each store employ at leased one person responsible for installing, maintaining and repairing solar home system in their area, as well as tracking accounts and collecting fees. Customers usually pay once a month, but Yeelen Kura allows some flexibility for farmers, whose resources come in bulk amount during specific times of the year, by providing annual payment options. Financing: The total investment cost was €2 million. The major part, €1.7 million, was provided by EDF and Duon in equity (50 percent and 50 percent).115 Major Challenges and Solutions • The poorest members of the local communities cannot afford the tariff rates as they currently exist. • To initially establish the RESCOs required various government authorizations, requiring significant time and energy to go through bureaucratic proceedings. The Malian government, with assistance from the World Bank, has since then created a more supportive institutional framework. • As the two companies operate in areas characterized by low population density, transaction costs have been high. • Clients often had high performance expectations for their new electrical system, but little knowledge of the maintenance required. EDF therefore trained customers on system installation, maintenance and prevention. • Rural Mali lacks experienced business managers. Thus, EDF had to embark on significant programs to train local RESCO Figure 14 Installation of panel managers and village leaders on the new electricity models, while communicating to villagers of the necessity of tariff charge. • For both RESCOs, many customers install their own systems in order to save money, which has resulted in unsafe installations. The RESCOs now offer microfinance to spread the cost of professional installation over several months. • Because of the economical difficulties in Mali, the RESCOs had to reduce tariffs in order to attract costumes. Amader, the Malian Agency for the Development of Household Energy and Rural Electrification, used international donor money to subsidize up to 70 percent of the investment expansions of the RESCOs, enabling the companies to cut tariffs approximately in half and serve much more of the population. If the companies’ profit margins begin to exceed 20 percent, Amader will begin reducing the amount of the subsidy.116 • Lacks of risk cover mechanisms. • Lack of security for employees and partners. 114 Ibid. Ibid. 116 EDF (2006) EDF ACCESS PROGRAM “Access to Energy and Services” For the populations in developing countries 115 53 Impact • Partly as a result of the RESCOs experience, a new legal framework has been developed, enabling private operators to provide electricity. In 2006, the government signed agreements with over 50 small-scale providers, thus enabling additional private energy provision at the village level. • By 2006 Koraya Kuramba had connected 510 households, or approximately 10,200 people. Yeelen Kura had connected 1,700 household, for a total of about 30,000 rural people. • The two RESCOs have created more that 50 local jobs, a figure that may double as operations expand. In addition to these new jobs, new business opportunities have emerged in the energy value chain. Scalability: Backed by a new institutional framework and international donors, the model is designed to ensure profitability, sustainability, replicability and local ownership, and is to be expanded beyond the 24 villages that are currently provided with the service. 117 5.5 Energy for Poverty Alleviation - Gikoko Kogyo Company: PT Gikoko Kogyo Energy source: small-scale digester to generate biogas Project location: Indonesia, Pasuruan district, East Java Province Target: 7000 people and 14000 cows Partners: UNDP, JBIC, Municipality, carbon credit banks Project status: running Project start: 2008 Profitability: $4 million Situation: In Indonesia one third of the population live without electricity, and 80 percent of the households without electricity live in the rural areas. The countryside of the Pasuruan district, East Java Province, is famous for its dairy cattle farming. Nestle is the big buyer of the milk production in this region. The Nestle factory in Kecamatan Kejayan (South of Pasuruan city), has established a large network to purchase their milk through local dairy cattle farming corporative inside and outside Pasuruan.118 The number of cattle is continuously increasing and in 2007, there were over 50,000 dairy cattle and 65,000 beef cattle in Pasuruan. The total amount of the Animal Manure Waste can be estimated as around 900 ton/day. For each household, around 2-4 cows are supporting their life and the farmers live in close proximity to the cattle without proper animal waste Figure 15 Cattle farm management system. Mostly the farmers have poor living conditions. They do not have access to electricity but use firewood for cooking, and use well water which is located within the same compound as the livestock are kept. The lack of sanitation causes diary farmers to suffer from polio, skin disease, dengue fever, dysentery and diarrhoea and cows who suffer from mastitis infection.119 117 Ibid. Project proposal - Energy for Poverty Alleviation, Indonesia, GSB 119 Ibid. 118 54 Objective: The objective is to install a proper treatment system for cattle manure waste in Lelok village in the Pasuruan district and to convert the waste into useful biogas which will replace the use of firewood and kerosene as fuel to cook and boil water, resulting in net reduction of CO2 emission.120 Solution: PT Gikoko Kogyo Indonesia is an engineering company in the area of waste management, energy recovery systems and carbon credit project development, operating in Indonesia since 1993. The principal shareholders are Japanese and Hong Kong investors. The facility that will be created consists of a small-scale digester to generate biogas that is a very simple-designed and low-cost facility. Biogas technology captures the gas that is generated from the anaerobic fermentation. Biogas consists of 60-70 percent of methane, 30-40 percent of carbon dioxide and others. The methane, main contents of the biogas, can be used for cooking and lighting. The landfill site will include a water sanitation system. 121 Figure 16 Cattle manure at cattle farm Gikoko have established an Energy Service Community Coop to involve local government, investors, rich milk cooperative members and the poor farmers as stakeholders, working out energy and water supply model, sanitation and food production. The poor farmers will transport the loose manure to rich farmers and swapped with solid manure that they transport to the landfill in exchange for affordable biogas and clean water. Properly sanitised drinking water for the cows and for human consumption reduces the health risk and increase milk productivity for the cows. The rich farmer will use the loose manure as fertilizer for growing elephant grass used to feed the cows. 122 A community development program partly financed by Gikoko has developed food production business by women, for example tofu production using biogas. Figure 17 Digester facility 120 One Pager - Energy for Poverty Alleviation, Indonesia, GSB PT Gikoko Kogyo (2007) Pontianak Landfill Gas Flaring Project –Social Assessment Due Diligence Report 122 Ibid. 121 55 Financing: Gikoko will invest the total amount of $4 million for the required facility on their own cost and recover the cost based on carbon credit trading revenue and partially by social development funds. The investment is anticipated to yield 900,000 tons of Certified Emission Reduction worth more than $12 million by year 2012. The company shares 10percent of its revenue for waste management re-investment and another 7 percent for Community Development Program.123 123 Sakoda, K. (2007) GSB Pipeline with Gikoko/JBIC In Pasuruan, East Java, Indonesia – Carbon Credit trading Business using Cattle Manure Waste, GSB 56 Major Challenges and solutions • Most carbon funds have minimum size in terms of annual yield of credit in CO2 equivalent of 50,000 tons. Animal waste manure may only produce small carbon credit. Therefore, the project needs to expand in order to achieve scale of economy as cost of CDM registration is very high.124 • The farmers with the lowest income level could not afford the relative low energy and water utility charges. Gikoko has therefore invested in a community development program to promote commercial activity of the farmers to raise their income.125 • Lack of risk covering mechanisms. Impact • The project has improved health of community and decreased the cases of disease and illness. • The cow milk production has increased due to access to sufficient clean drinking water.126 • Increased commercial activity, such as food production, and raised income for farmers. • Improved situation for fishing community downstream whose stock before was decimated every rainy season as rain carry loose waste from the Lekok village via the ditch into the sea.127 Scalability: To achieve economy of scale, Gikoko plans to replicate the project in Lekok. Communities in West and Central Java, South Sumatra and Bali stakeholders are identified for future replication of this technical design and sustainable development business model.128 5.6 PEC Luban: Using Straw as an Engine for Sustainable Local Economic Growth Project name: PEC LUBAN Energy source: Straw fire boiler (8 MWh) Project location: Luban, Poland Project Partner: PEC Partners: REKA A/S Project status: running Project start: 1998 (completed in 2001) Profitability: €1,6 million Situation: Poland’s energy economy has traditionally been dominated by coal and the country’s reserves of hard and brown coal are the biggest in the region. To encourage renewable energy production, the Polish Government has introduced a “Green Power Purchase Obligation” (GPPO) which requires power companies to purchase electricity or heat from renewable sources. Poland’s strategic goal is to increase the share of renewable energy to 7.5percent by 2010 and to 14 percent by 2020. At the moment, energy produced from renewable sources accounts for approximately 4.2 percent of Poland’s total energy production. Of the various types of renewable energy, biomass energy accounts for more than 98 percent of renewable energy production in Poland and is recognized as the primary area for further development over the next 10-20 years.129 124 Monthly Reports - Energy for Poverty Alleviation, Indonesia GSB, (2007) Exit report for Growing Sustainable Business in Indonesia 126 Ibid. 127 Monthly Reports - Energy for Poverty Alleviation, Indonesia 128 GSB, (2007) Exit report for Growing Sustainable Business in Indonesia 129 Rok, B. (2007) PEC Luban: Using Straw as an Engine for Sustainable Local Economic Growth, Growing Inclusive Markets, UNDP 125 57 The city of Luban is situated in the southwestern Poland. In the beginning of the nineties the local city governance was looking to modernize the town’s energy system. PEC Luban, the municipal energy company, provided district heating by using two coal-fired boilers. As the boilers were not equipped with any pollution abatement technologies, they were generating a large amount of greenhouse gas emissions and air pollution. Objective: The main goal of the investment were to reduce the emission of harmful air pollution caused by coal combustion in boilers, to limit the heat consumption of the city and to Figure 18 Straw‐fired boiler provide the new ecological technology of heat production from straw-fired boiler. Solution: The straw-fired boiler plant was constructed as an upgrade and extension of the existing coalfired boiler plant. This solution has allowed the exploitation of existing technological infrastructure such as heating substations and the implementation of a new safe multi-fuel heat production system. 130 The first boiler system was manufactured by the Danish company REKA A/S. After the first contract, REKA A/S sold the license and their knowledge for producing larger boilers and related equipment to polish companies. The total installed power capacity from the boiler amounts to 8 MWh with an efficiency of 84 percent. The energy released from burning straw is considerable, where 1.5 tons of straw generates the energy equivalent of one ton of coal.131 PEC Luban’s employee collects waste straw from farmer’s fields and bale it into large straw bales. The straw is transported to the boiler warehouses Figure 19 Transportation of straw bales where it is then delivered into the boiler rooms. In the boiler rooms the large straw bales are placed on the automatic feeding line. At the end of this line there is shredder which cuts straw into pieces that are automatically fed into the boiler. The boiler has controls for the air intake for combustion and allows for separation of the leftover ash. The ash left over from burning straw can be utilized as a mineral fertilizer. Financing To be implemented, biomass systems require rather significant investments. For PEC Luban it was impossible to cover necessary investment costs by themselves. The company began to explore different alternative financing options and it was not until 1998 that the total investment cost of €1,6 million was secured and that the implementation of the project began. PEC Luban used its own funds (€0.6 million), a subsidy from EcoFund (€0.7 million) and a preferred loan from Voivodeship Fund for Environmental 130 Ibid. Kazai, Z. (2006) Examples to follow- Successful Renewable Energy Investments from the Visegrád Group Countries 131 58 Protection and Water Management in Wroclaw (€0.3 million). Both of these external financers supported the project as the construction of the straw-fired boiler plants was seen as environmentally friendly energy solutions.132 The operating costs for straw-fired boiler plant are not significantly different from the operating costs for boiler plant fuelled with coal dust. In the case of straw, the cost of fuel, including transportation costs, is around 20 percent lower. 133 Major Challenges and solutions • The greatest challenge was to secure financing for the high investment costs. As coal remains price competitive (not factoring in environmental costs, local income nor employment benefits) changing the current coal boilers to new straw fired boilers relied on financing from the Government. But higher coal prices and further strengthening of environmental standards in Poland will accelerate the price-driven conversion of boilers from coal to biomass. The overall trend is clear– biomass will decrease in costs while the cost of coal will increase. • Biomass energy development is strongly influenced by policies and incentives, yet there is no coherent policy to support bio-energy in Poland. Even though the GPPO have positively influenced the development of biomass, this is counteracted by that there is not yet real price competition between various sources of energy because energy tariffs for heat are under the control of the Office of the Energy Regulatory Authority. This lack of level playing field causes, for example, gas prices to be relatively low compared to biomass. • Another barrier is the amount of locally available straw and the need to convince local farmers to invest in equipment for collecting and baling straw. This has been difficult, because farmers in the area are too poor to invest in the equipment on their own. • The project didn’t succeed in carbon trading the CO2 emissions reduction as the volume of reduced CO2 was considered too small.134 Impact • As the use of straw is more labor intensive than coal, it has created jobs in an area with high unemployment rate. PEC Luban itself has 60 employees who are responsible for collecting the straw, operating the boilers and maintaining the heating system. In addition it has generated extra income and contributes to the livelihoods of small farmers, as they can sell the straw that would otherwise be considered waste. • PEC Luban’s utilization of straw resulted in the reduction of the amount of coal used in the heating system by about 2,500 tons per year. This has had a positive impact on the natural environment as it reduces the CO2, SO2 and NOx emissions.135 • The project has transferred knowledge for producing straw boilers and related equipment to polish companies. • During the implementation of the project, PEC Luban was involved in different initiatives on environmental education for students, academics and professionals from the heating industry. More than 2000 people from the entire country visited Luban in order to understand the possibilities of using straw for heating. Hence, PEC Luban has had a demonstration effect and increased the knowledge and interest for renewable energy in the country. 132 www.managenergy.net/products/R424.htm Rok, B. (2007) PEC Luban: Using Straw as an Engine for Sustainable Local Economic Growth, Growing Inclusive Markets, UNDP 134 Kazai, Z. (2006) Examples to follow- Successful Renewable Energy Investments from the Visegrád Group Countries 135 Rok, B. (2007) PEC Luban: Using Straw as an Engine for Sustainable Local Economic Growth, Growing Inclusive Markets, UNDP 133 59 • The heating costs for the final consumers could be reduced by 15 percent, thanks to the modernization and the shift to biomass. Scalability: It is technically possible to completely replace the coal-fired boilers and generate heat entirely from straw; however, this remains a longer-term possibility due to barriers mention above. 5.7 LYDEC: Providing Electricity to Casablanca’s Shanty Towns Project name: Lydec Energy source: primary Oil Project location: Morocco, Casablanca Target: 30000 households Project Partner: Community, Casablanca gov. EDF Project status: Running Project start: 1997 Investment: $6.6 million Profitability: 10-15% interest rate in 30 years, the project reached break even after 7 years Situation: In Casablanca, the biggest city in Morocco, 30 percent of the 4.5 million inhabitants were in the 1990s living in slums. In these shanty towns, water was supplied through street fountains, public standpipes and wells or tanks were used for sanitation. Electricity in these areas was also scarce, and shanty towns’ inhabitants resorted to illegal leaks and network connections, which resulted in accidents, some of which were fatal.136 In 1997 the new Government decided to remove the unplanned shanty towns in Casablanca and transfer all inhabitants to other areas. As a reaction to the Government's plan to demolish and depopulate the area, the local inhabitants, in cooperation with elected parliamentarians representing the area, wanted to pose alternative solutions to the problems. The initiative aimed to improving the area's housing, environmental and urban conditions in order to stop and invalidate the removal decisions. The company LYDEC got involved and was given the responsibility to ensure access to electricity housing units and for lighting open spaces.137 Objective: The main objective was to provide access to electricity to the shanty towns of Casablanca, as a way to improve living conditions and to invalidate the removal decision. Solution: In 1997, LYDEC, signed a 30year contract to manage the areas of electricity networks. The traditional mission of a public service supplier, which consists in serving every customer, Figure 20 Electrification network in low‐income area of Casablanca 136 UNIDO & WBCSD (2002) LYDEC (Suez): electricity for low-income neighborhoods, Morocco Developing Countries and Technology Cooperation - Ten Business Cases 137 Djerrari, F. (2005) Casablanca – Multi utilities concession, Lydec 60 leads to operation difficulties and to excessive costs that are not affordable by the low-income population. An alternative to overcome these hurdles is a structure of shared management designed to involve the community in the project. LYDEC adopted this principle in the form of a collective of sub entities, managed by a street representative chosen by the inhabitants. These part-time roles were suitable for individuals with a reputation for honesty and good relations among the community. Responsibilities included technical support, reading electricity meters, and collecting payments from each household. Such innovative agreements, established with these street representatives, allowed LYDEC to enhance its relationship with the local community.138 It was also necessary to reduce the investment cost. This was made possible through the delegation of parts of the work to the neighbourhood electricians, whose expense structure is lower than those of a larger sized company. Figure 21 Electricity meter LYDEC’s faced several skill shortages at the onset of its management. Likewise, suppliers and subcontractors suffered similar skill deficiencies, thereby rendering work of low quality that did not meet LYDEC’s performance requirements. In striving for better customer services, LYDEC provided managerial and technical training to street representatives, as well as electricians, which led to vast improvements in service quality and overall performance of the firm. Financing: The investment cost to provide electricity access to 30,000 households in the shanty towns was $6.6 million. LYDEC’s investments were shared with residents who paid approximately $130 for each service connection provided. Although the company made losses during the first 30 months of the concession, the company is making profits since 2000.139 Major Challenges and Solutions • Financial challenges were encountered due to limited Government spending and dishonesty of street representatives who sold the services to inhabitants at 20 percent more than its original cost. • Several socio-cultural challenges were also faced during this development project, because it was difficult to gain peoples’ confidence and support. In one district, people didn’t want to take electricity meters to measure consumption and insisted to bring their own devices. There were also conflicts between block representatives and individual families in reading electricity meters. • In the beginning LYDEC had problems gathering information on the habitants’ needs and preferences. This problem was overcome when the model with street representatives was introduced. • LYDEC struggled with a workforce and suppliers that was poorly qualified. To overcome this problem LYDEC invested in a training centre which led to vast improvements in service quality and overall performance of the firm. • The project aim, to bring energy to the shantytowns of Casablanca, was contrary to the wishes of the relevant government authorities, which tried to block the initiative as a means of pressuring the inhabitants to evacuate the area. LYDEC had to spend lots of time dealing and negotiate with authorities to be able to implement the project. 138 Ibid. Hatem, T. (2007) LYDEC: Providing Electricity, Water & Sanitation to Casablancas’s Shanty Towns, Growing Inclusive Markets, UNDP 139 61 Impact • The LYDEC project has increased the percentage of people having access to electricity by 20percent. 30,000 families have been “legally electrified”. Since 2004, the Moroccan authorities also entrusted LYDEC with Casablanca’s street lighting, increasing the security in the neighbourhoods.140 • Breakdowns have been reduced by approximately 50 percent. • LYDEC created several direct jobs for local electricians, as well as about 1,250 representative positions. LYDEC’s projects also contributed to the creation of indirect jobs by stimulating the local economy and the creation of commercial and production activities, and micro-enterprise opportunities. This is enabling integration of the shanty towns into the city’s economic activity. • In providing access to electricity services, LYDEC improved living conditions of Casablanca’s inhabitants. This access also improved conditions for children’s education, allowing them to study throughout the evening, whereas before they depended on public lighting provided on streets or used candles and gas lamps. Better education for mothers also improved maternal health and increased child survival rates. 141 • Electricity connections have also reduced major risks attributed to illegal connections to networks and associated safety risks. • Furthermore, electricity services have reduced household energy budgets from $17 per month to $6 per month.142 • The model was presented and transferred in international forums and conferences, as well as through exchange visits with interested parties. This way the project have had a demonstration effect showing how a multi-utilities public-private partnership with local community involvement could yield better living conditions and improve customer services for poor segments of the society which fit with their needs and simultaneously provided services at a lower cost. Scalability: The company has noticed a strong request for information from other utilities in Morocco, other developing countries and international institutions such as the World Bank. LYDEC’s achievements are recognized as providing an example to follow at the local, regional and international levels. LYDEC’s management model in Casablanca has been further adopted in other infrastructure projects and utilities in the country, ex Tangier-Tetouan and Rabat.143 140 UNIDO & WBCSD (2002) LYDEC (Suez): electricity for low-income neighborhoods, Morocco Developing Countries and Technology Cooperation - Ten Business Cases 141 Schechla, J. (2005) Bashku Unplanned Area Rehabilitation Initiative Anatomies of a Social Movement: Social Production of Habitat in the Middle East/North Africa, HIC-HLRN 142 UNIDO & WBCSD (2002) LYDEC (Suez): electricity for low-income neighborhoods, Morocco Developing Countries and Technology Cooperation - Ten Business Cases 143 Schechla, J. (2005) Bashku Unplanned Area Rehabilitation Initiative Anatomies of a Social Movement: Social Production of Habitat in the Middle East/North Africa, HIC-HLRN 62 6 Key findings In this chapter the key findings of this thesis are presented and explained. It summarizes the major challenges, solutions found and impacts. How companies have done to overcome the challenges is then presented in a matrix. Thereafter, by interpreting the empirical results from the case studies and in light of the theoretical framework used in this thesis, this chapter presents a new market framework which lays the foundation for an analysis. 6.1 Major challenges found The projects studied in this report all faced difficult challenges. This result shows that the market in developing countries does not have an easy accessible fortune as Prahalad predicted and confirms that the difficulties in developing countries are largely underestimated as stated by the critics of the BOP theory. The major challenges found in this study were lack of; finance, legal frameworks, political stability, coherent public policy, health, security, human capacity, information, infrastructure, trust and climate change. The most common challenges in the case studies were finding finance to cover the investment cost, the low income of the costumers and the lack of education at the local level. While most of the challenges found in the case studies were similar to those identified during the initial literature study, some challenges specific to the energy sector were found. This is the case with the most common problem, the challenge of finding finance to the project. As large up-front investment and low expected profits characterize energy and other infrastructure project, it is difficult to find investors. Figure 22 Overview of challenges found 63 6.1.1 Investment cost In many of the cases studied the combination of high investment costs, which is characteristic for energy and other infrastructure projects, lack of access to loan and risk covering mechanisms together with lack of means to pay by consumers made it hard to make the project commercial viable. Projects in rural areas are especially difficult to finance as a lower population density, difficult terrains and lower consumption characterize them. Many electrification projects in rural areas are not commercial viable. This is the case both in developing countries and in developed countries. For example, the electrification of the north part of Sweden was largely subsidized in order to make the investment viable. This was also the case in Lokoho, Mad’Eole, the RESCO’s of Mali and PEC, which all needed donors or government funding to make the projects viable. The dependence on donor funding can be problematic as building relationship and matching relationship with available funding opportunities can be very time consuming. For PEC Luban, it took 6 years to secure the finance before the implementation of the project could begin. 6.1.2 Purchasing power Even with extensive subsidizes, the poorest members of the local communities are sometimes unable to afford the tariffs rate, as described in the case of the RESCO’s in Mali. 6.1.3 Ineffective legal framework Lack or inadequate legal and regulatory framework occurred as a problem in several of the cases studied. In Madagascar Mad’Eole had problems obtaining the independent producer concession. A competing company, Vergent SA, had been holding the concession for 5 years without acting upon it and was thereby blocking other companies to enter. Another example was when EDF’s Rural Energy Services Companies (RESCOs) was created in Mali. At that time there was no regulation of energy provision in the country. Hence, establishing the RESCO required various government authorizations and significant time and energy from the managers was spent to go through bureaucratic proceedings. Without regulation of the energy sector it is was hard to make risk assessment or prediction of the future of the market. 6.1.4 Political instability The fact that it can take more than a decade for infrastructure investments to reach break-even also makes them vulnerable to political instability, which may result in strikes, demonstrations, violence and coup d’état. Another problem with political instability is frequent changes in public policy and that political parties may interfere in the private sector to win allies. This was the case for Gitau, owner of Gitson Energy. The political turmoil of the Kenyan general election in 2007 made it not only harder to get access to finance but also posed a serious challenge to the project due to political interference of rivalry parties that tried to use the project as a way to benefit themselves. It is important that governments make longterm policies that have broad support over the political spectra. This will create stable and predictable business environments that build confidence among investors. 6.1.5 Lack of public policy coherence Poland lacks a coherent policy to support bio-energy. Even though the GPPO have positively influenced the development of biomass, this is counteracted by lack of real price competition between various sources of energy. Energy tariffs for heat are under the control of the Office of the Energy Regulatory 64 Authority. This lack of level playing field causes, for example, gas prices to be relatively low compared to district heating and other energy media including biomass such as straw which were the fuel chosen by PEC Luban. As gas prices are kept low, bio fuel often need subsidize to be able to compete. 6.1.6 Health problems For companies working in developing countries, health problem of their employees and suppliers can be an obstacle. In Indonesia the lack of proper treatment for cattle manure waste caused serious health problems such as polio, dengue fever and dysentery. 6.1.7 Insecurity The lack of security for employees and partners can be a problem in developing countries as high levels of poverty makes stealing for survival more likely. Installation, service provision and fee collection can therefore be a problem in areas with high level of violence, especially for an outsider it can be extra problematic. This was the case in the shanty town in Casablanca and in poor areas in Kenya, where security issues where seen as a problem. 6.1.8 Lack of human capacity Lack of local competence and technologies can be an obstacle for companies that are working in developing countries. Working with people that lack basic skills and knowledge, businesses may find it difficult to ensure good quality standards of production. This was a problem that occurred in several of the cases studied, for example for LYDEC in Casablanca were it became clear that the local employees, suppliers and subcontractors were poorly qualified and thereby rendering a work that didn’t meet LYDEC’s performance requirements. In Poland there were no local companies with the technology and know-how for straw fire-boiler, similarly situation occurred in Madagascar for Mad’Eole which are establishing the first wind farm in the country. On the consumer side, the poor sometimes do not understand the value and use of a product and are therefore unable to fully benefit from it. Another problem is if the consumers lack knowledge of installation and maintenance requirements. This was a problem for the two RESCOs in Mali, were many customers installed their own system in order to save money, something that resulted in unsafe installations and breakdowns. 6.1.9 Lack of information Business often lacks detailed information about the markets in developing countries, especially in rural settings and gathering information can be very difficult. Intermediary systems that typically consolidate and supply this kind of information are frequently missing which makes it difficult for business to assess the demand and preference of the consumers and thereby the viability of a particular venture. This was a problem for LYDEC in Casablanca, which had problems to estimate the needs and preferences of the consumers in the shanty towns. Communicating the benefits of the service, educating consumers on how to install and maintain the electricity kits, and communicating the necessity of tariff changes was perceived difficult for the RESCO’s in Mali. 6.1.10 Poor infrastructure Poor physical infrastructure and low population density characterize many rural areas in developing countries. It adds substantially to the high transaction costs of doing business in developing countries. Rural areas are especially affected, but also urban slums may lack important infrastructure networks. This includes functioning roads, transportation and logistics systems, dams and irrigation systems, water and electricity supply, sanitation and waste collection systems, as well as data networks. Lack of 65 infrastructure was a problem for Gitson Energy in Kenya. The wind farm will be set up in the northern part of the country, which is one of Kenya’s most marginalized areas. The road to this area was in a bad stage, which would have posed a great risk of damage on the heavy and expensive wind turbines if they were to be transported on the road. 6.1.11 Non technical losses & lack of trust Service sectors such as energy and telecom companies many times experience non-technical losses due to illegal connections, non-paying consumers and illegal activity of employees. In Casablanca LYDEC had problems with dishonest street representatives that where selling the service to inhabitants at an additional 20 percent of the actual price and putting the difference in their own pockets. Social-cultural differences can make it hard to gain local people’s support and confidence. In Casablanca, LYDEC had problem with customers that didn’t have confident in the company’s electricity meter and insisted in bringing their own devices. 6.1.12 Climate change Seven cyclones struck Madagascar during 2007, killing at least 150 people and leaving hundreds of thousand people homeless, and without livelihood, as farmers’ crops, orchards and animals as well as fishing communities’ boats and nets have been destroyed. In addition basic infrastructure such as roads, bridges, schools and health centers have been damaged or destroyed. Cyclones are common in Madagascar, but in recent years they have grown in intensity and frequency. 2007 was the worst in 20 years and during 2008 strong cyclones are continuing to strike the island. IPCC have investigated the link between rising sea temperature caused by climate change and the intensity and frequency of cyclones and have found that climate change is likely to make the tropical cyclones more intense. Even if the scientific community is not united, a growing number of researchers have found similar results. For Mad’Eole the growing intensity and frequency of cyclones in the area have been a concern. The wind-turbines are certified for wind speeds up to 241 km/h, a speed that some of the latest cyclones have exceeded. 6.2 Solutions found The main solutions that were used to overcome the challenges that the projects were faced with in the case studies, could be found within three categories; collaborations, incentives and adaptation and innovation. Incentives ‐ GPPO ‐ Funding ‐ CDM ‐ Tax‐holiday ‐ PPA ‐ Feasibility study Figure 23 Overview of solutions found Collaboration ‐ Policy dialog ‐ Partnership ‐ Knowledge transfer 66 Adaptation/innovation ‐ Technical solution ‐ System solution ‐ Scale down ‐ Financial solution ‐ Financing schemes ‐ Micro‐loan ‐ Fix‐tariffs rates ‐ Social solution ‐ livelihood project ‐ Embedded distribution 6.2.1 Collaboration When local and foreign companies and governments, international development institutes and NGOs work together they can combine each others resources and capabilities to create benefits for the company as well as for the society. Collaboration between different actors were used to overcome challenges such as lack of access to finance, poor legal framework and lack of skilled local workforce. 6.2.1.1 Policy dialog Engaging in policy dialog with the local government can be a way to improve the environment for doing business such as financial access, regulatory framework, infrastructure, education and public health service. An example of when a company engaged in policy dialog with the local government to overcome the absences of a legal framework was EDFs RESCOs in Mali. When the project started there was no regulation of energy provision in Mali. EDF together with the World Bank then convinced the government to set up a new legal framework. The Malian agency for development of household energy and rural electrification, with support from the World Bank, the KfW and the African development bank, worked to develop a supportive legal, regulatory and fiscal environment for rural electrification by private operators and arbitration of potential conflicts between operators and local communities. After the new framework was adopted, more than 50 new local energy companies signed agreements with the Government to start their operations. This has created business opportunities for small firms and expanded access to electricity among citizens. Another example is when Mad’Eole had difficulties to obtain the independent producer concession. A competing company had been holding the concession for 5 years without acting upon it and with no shortterm plans to act upon it. In order to overcome this obstacle, in order not to lose the investors, GSB Brokers intervene at Ministry of Energy and Mining’s level. The obstacle was removed within a couple of weeks. In opposite to the cases above where policy dialogs and political interference was a solution to problems that had occurred, two of the cases showed that government and political interference was in itself a problem. According to Gitau, owner of Gitson Energy, political turmoil in the general election 2007 made it not only harder to get access to finance but also posed a serious challenge to the project due to political interference of rivalry parties that tried to use the project as a way to benefit themselves. Gitson Energy tried to avoid collaboration at the political level and maintains non-political stand on local and national politics. Gitau stated “We are an energy company and not political party”. In Casablanca, LYDEC also had problems with the Government, as their project to bring energy to shanty towns was contrary to the wishes of the relevant Government authorities, who tried to block the initiative as means of pressuring the inhabitants to evacuate the area. LYDEC had to spend lots of time dealing and negotiate with authorities to be able to implement their project. 6.2.1.2 Partnership/joint-ventures Developing countries often have difficult market conditions and in order to succeed companies need to engage in partnership and collaboration with partners that can capture capabilities and resources that one company could not provide alone. This is the case in Lokoho rural, a joint-venture between the local company EDM and e8. The partners are creating a local independent power producer, Energie de Lokoho and a Rural Electricity Service 67 Company (RESCO), Lokoho Rural, in which their participation amounts to 49 percent and 51 percent respectively. The two RESCO’s in Mali have similar arrangement. Koraye Kurumba was set up as a partnership between with the French environmental agency ADEME, and its partners Total and Nuon, and the second RESCO, Yeelen Kura was created as a partnership between ADEME and EDF and Nuon. Mad’Eole is privately owned by a pool of Malagasy and Swiss partners with competencies in wind energy technology, project management and communication. 6.2.1.3 Knowledge transfer An obstacle in developing countries is that local companies, entrepreneurs and consumers may lack knowledge and capabilities. To overcome this obstacle the knowledge transfer and training were used in almost all cases studied. To overcome this problem many of the projects studied are characterized by collaboration between foreign and local partners. In Mad’Eole the first wind turbines were imported from Germany as "models" for subsequent setup of a local company for producing parts of the wind turbines locally for the first time in Madagascar. German engineers traveled to Madagascar in order to train local engineers on how to install wind turbines. Another situation where a project was leveraging knowledge and expertise from an external actor to overcome lack of capability was when the PEC Luban project in Poland transferred knowledge from Danish companies for producing straw boilers and related equipment to polish companies. In striving for better customer services, LYDEC provided managerial and technical training to Street Representatives, as well as electricians. LYDEC’s interest in improving the skills of its local workforce was initiated when it faced several skill shortages at the onset of its management, struggling to deal with a workforce that was poorly qualified. In 1999, the renovated training centre was launched and offered training for Sub-contractors and suppliers. The centre also addressed both basic and computer illiteracy. 6.2.2 Incentives In many of the case studied the combination of high investment costs, which is characteristic for energy and other infrastructure projects, lack of access to loan and risk covering mechanisms together with lack of means to pay by consumers made it hard to make the project commercial viable. By using economic incentives the government and international development organizations can make renewable energy and rural electrification projects more attractive to the private sector. 6.2.2.1 Green Power Purchase Obligation To encourage renewable energy production, the polish Government has introduced a “Green Power Purchase Obligation” which requires energy suppliers to purchase a certain minimum of electricity or heat from renewable sources. Poland’s strategic goal is to increase the share of renewable energy to 7.5 percent by 2010 and to 14percent by 2020. Failure to comply with this legislation leads, to enforcement of penalty. 6.2.2.2 Funding When PEC changed from the old coal boilers to new straw fired boilers they relied on subsidy up to 43 percent to finance the investment. They were getting access to subsidies through the Eko Fundusz 68 (ecofund), a Polish financial institution, which manages the Debt for nature swap fund. The idea is to use part of polish dept to the Paris Club, an informal group of official creditors whose role is to find and coordinate sustainable solutions to the payment difficulties experienced by debtor nations, in environmental protection investment in Poland. The following countries agreed to convert part of their debt: USA, France Switzerland, Sweden, Italy and Norway. In total the funds at stakes are over $570 million. The fund was established in 1992 and was the first initiative in the world pertaining to the conversation of the state-guaranteed debt for ecological purpose (the so-called “debt-for-environment swap”) Financial support is in the form of non-returnable grants of up to 50 percent of the total cost of the project. In Poland, PEC were except for subsidies from Ecofund getting access to a preferred loan from Voivodeship fund for Environmental protection and water management, a earmarked fund with the objective to provide financial assistance to activities related to protection of environment. The fund offers a wide scope of financial products such as low-interest loans, subsidizes and supplements to bank loan interests. The Mad’Eole project had a 50:50 mix of public and private sector funding. A National Electricity Fund (FNE) is the funding instrument for ADER and it is intended to make it easier for rural communities to develop the necessary infrastructure for electricity production and distribution.“Public funds” also include donations from foundations, cantons and towns/cities, the churches and private individuals from Switzerland. As a guarantee issue occurred and became an obstacle for the implementation of the Lokoho project the KfW, the German government-owned development bank, became the main funding partner for Project Lokoho’s loan. 6.2.2.3 CDM In our cases many of the projects used renewable energy sources and could get additional founding from carbon credits from the CDM. Mad’Eole has signed an agreement with My Climate that will buy all carbon credits generated through wind energy production. Gitson and Gikoko Kogyo also rely on carbon credit trading for financing its project. Gikoko Kogyo's directors and staff have received capacity building in CDM and Kyoto Protocol since 2003, and formed a partnership with the World Bank's Carbon Finance Unit to develop carbon credit projects.144 Recovery of investment into the installation of anaerobic digesters will therefore partially be by CDM carbon credit. Greenhouse Gas emission will be measured and verified for issuance of Certified Emission Reductions (CERs) to be sold to carbon credit buyer who need to offset their emission reduction to comply with national, European Commission or Kyoto Protocol's commitments. The investment is anticipated to yield 900,000 tons of Certified Emission Reduction worth more than $12 million by year 2012. Most carbon funds have minimum size in terms of annual yield of credit in CO2 equivalent of 50,000 tons. Animal waste manure may only produce small carbon credit. Programmatic approach is needed to expand the project in order to achieve scale of economy, as cost of CDM registration is high. Other projects such as PEC, were applied but did not receive the credits as there are only tangible profits in CO2 emission of changing to straw firing boilers. The minimum size of 50, 000 tons CO2 reduction is mention as one of the reasons why CDM has not been as successful in supporting sustainable development projects in Africa as intended. Out of the 850 CDM projects that had been carried out to 2008, less than 3 % were in Africa. Another explanation may be that 144 http://www.gikoko.co.id/content/history.html 69 since Africa is the continent with lowest CO2 emissions it is also the continent that offers the fewest opportunities for reduction projects.145 6.2.2.4 Tax holiday As a way to encouraging investment in the energy sector the Government of Kenya (GOK) is offering a 10-year tax holiday. The Malian government are offering similar incentives and the RESCO’s services are sold free of value-added tax since August 2004. 6.2.2.5 Insurance The political turmoil that followed after the General election 2007 in Kenya made it harder to obtain a firm commitment of funding from a major fund that finances wind farms in Africa. To mitigate this Gitson Energy with help of GE approached Multilateral Insurance Guaranty Agency (MIGA) that insures against risks in unstable countries. Gitson Energy Ltd worked with MIGA and was able to regain investors’ confidence. 6.2.2.6 Purchase Power Agreement The Government of Kenya (GOK) has through the local utility company KPLC, guaranteed the market of electricity generated by Gitson Energy Limited by signing a long-term purchase power agreement. 6.2.2.7 Funding for feasibility studies To gain access to information about the market extensive feasibility studies often need to be made. The Japan Bank for International Cooperation (JBIC) funded feasibility studies for Gitson Energy and Gikoko trough the GSB initiative and supported the creation of a viable business plan by leveraging their knowledge and expertise. 6.2.3 Adaptation and Innovation As the demands and conditions are different in developing countries, companies need a fundamentally different approach to create innovative solutions to adapt the products and processes to the specific market circumstances. Technical, financial and social innovations to adapt business models to local conditions were used by the private sector. 6.2.3.1 Technical solutions System solutions An example of technical adaptations to local conditions was to use system solutions which often allowed for more than one problem to be solved. One example was Gikoko of Indonesia, were the problem with cow manure waste causing health problems to people and animals. To solve the waste problem and the lack of energy in the area Gikoko’s invested in small-scale digester to generate biogas from the waste. This way both the waste and energy problem was solved simultaneously. 145 High level energy conference, Access to modern energy in Sub-Saharan Africa- Electrification and the private sector contribution, Stockholm, Sweden, October 13-14 2008 70 Similar model is used by PEC in Luban, a town in the country side of southwest Poland. PEC invested in straw- fire-boilers and used the straw from surrounding farmers that used to be considered as waste Scale down Since customers’ electricity needs in many of the projects were relative modest, some companies adapted their installations to more modest versions in order to lower the investments cost as well as the price to the consumers. This was done in Madagascar by Mad’Eole were the required investment level initially was perceived as being too high to make the project commercially viable. Mad’Eole solved this problem by using slow-moving hydro generators that were less technical advanced and therefore less expensive. This solution was brought forward by critics to the BOP theory which argued that lowering quality was a way to reduce price and make the products more assessable and that this was not disrespectful to the poor, rather the contrary. 6.2.3.2 Financial solutions Flexible financial scheme Low-income level of the poor makes it hard for companies to be viable. For companies to make their product and services accessible to the poor they need to find new financial system. Both RESCOs in Mali offers customers to pay fees on a payment frequency that suits them. Customers usually pay once a month, but Yeelen Kura allowed some flexibility for farmers, whose resources come in bulk amount during specific times of the year, by providing annual payment options. Micro-loan The RESCOs in Mali are offering microfinance to its consumers so they can spread the cost of professional installation over several months. Fix-tariffs rates In addition to a flexible payment scheme, the RESCOs in Mali are using fixed monthly rates according to the service chosen. With fix tariffs rates there is no requirement of installation and monitoring of individual meters, something that cut the cost of the service. 6.2.3.3 Social solutions By finding social business models engaging with local communities, companies were for example able to overcome constrains like lack of information about the market and lack of local competence. Using people from the local communities as employees helped to overcome the lack of security problem and became a good way of gaining access to information about consumers’ preference and needs. It also contributes to local job creation, which in addition contributes to the rise of income in the communities, and also raises the demand for more energy. This is a good example of the positive outcomes that can result when a company and societies goal aligns and the two mutually strengthens each other. Livelihood-project In addition to the partners of Lokoho, the e8 companies and EDM, several other actors are involved in the Lokoho project, such as GTZ, CARE, KfW, AFD and UNDP. GTZ supports the people in these villages to seize the opportunities created through the provision of electricity, thereby assisting them to generate additional income. To this end, GTZ provides technical assistance in the form of market analyses, concepts for the productive use of energy, financing services, vocational training and additional aspects such as maintenance of the transport infrastructure. 71 The Pasuruan district had problems with cow manure waste, causing health problems to people and animals. To solve the waste problem and the lack of energy in the area, Gikoko invested in small-scale digester to generate biogas from the waste. In addition, Gikoko established an Energy Service Community Coop (ESCCOP) to involve local Government, investors, rich milk cooperative members and the poor farmers as stakeholders and work out combine sanitation, cooking, food production, energy and water supply model. The generators use solid manure as feedstock for biogas production. Loose manure from the poor was to be swapped with solid manure from rich farmers to be used as fertilizer for growing elephant grass used to feed the cows. The farmers then deliver the solid manure to the Gikoko facility where they get methane in exchange. The methane can be used for cooking and lighting. The energy is also used to sanitize drinking water for the cows and for human consumption, to reduce health risk and increase milk productivity for the cows. Poor farmers were also supported to diversify their production. One example was the food production business run by women, were they used the methane gas to cook and produce soy based tofo and tempe. This brought a well-needed extra income for these families. By adapting the model to the local circumstances Gikoko is able to solve the waste problem and bring energy to poor communities and at the same time support extra income-generation for local farmers. As the use of straw is more labor intensive that coal, it has created jobs in an area with high unemployment rate. PEC Luban itself has 60 employees who are responsible for collecting the straw, operating the boilers and maintaining the heating system. In addition it has generated extra income and contributes to the livelihoods of small farmers, as they can sell the straw that would otherwise be considered waste. This way the farmer got extra income and PEC received cheap fuel delivered to its plant. Embedded distribution By engaging in local networks, companies can bypass weak regulatory environments as well as inadequate physical and social infrastructures to increase access, trust, and transfer of skills and bringing local entrepreneurs into the formal sector. Using people from the local communities as employees helps to overcome the problem of lack of security and may be a good way of gaining access to information about consumers’ preferences and needs. It also contributes to local job creation. Local employees are often less expensive, in addition, this model contributes to the rise of income in the communities. In Casablanca, LYDEC used a structure of shared management designed to involve the community in the project. This principle was adopted here in the form of a collective of sub-entities, managed by a street representative chosen by the inhabitants. These part-time roles were suitable for individuals with a reputation for honesty and good relations among the community. Responsibilities include providing technical support, reading electricity meters, and collecting payments from each household. On average, each street representative acts on behalf of twenty households. LYDEC’s use of street representative was the key factor for the company to get information to and from their consumers. One example was that people did not want to use the companies’ electricity meters to measure consumption but insisted to bring their own device. In this case the company used the street representatives to communicate with its consumers which helped to reach an agreement. Similar to distribution models were used by Gitson energy in Kenya as well as in the RESCO’s in Mail, where people from the villages were employed by the companies to run local energy stores. Each store employs at least one person responsible for installing, maintaining and repairing solar home system in their area, as well as tracking accounts and collecting fees. 72 6.3 Matrixes 6.3.1 Challenges and solutions Bright fields show what type of solutions that are used for a certain type of problem. Dark fields show solution/problem combinations that were most frequent. For a complete version, including the total set of solutions, see appendix III. Solutions Incentives Collaboration Adaptation and Innovation Problem Investment cost Purchasing power Ineffective legal framework Political instability Lack of public policy coherence Health problems Insecurity Lack of human capacity Lack of information Poor infrastructure Non technical loses and lack of trust Climate change Figure 24 Overview of challenges and solutions 6.3.2 Solutions and actors Bright fields show what actors that have been involved in a certain type of solution. Darker fields show solution/actor combinations that were most frequent. For a complete version, including the total set of solutions, see appendix III. 73 Solutions Collaboration Incentives Adaptation and Innovation Actors Local Government Forign government/ bilateral development agencies International Development Institute Private sector Local comunity NGO & civil society Figure 25 Overview of solutions and actors 6.4 Impacts The energy projects in our case study have had many positive impacts on the local communities through increasing the percentage of people having access to electricity, improving customer services and providing services at a lower cost. In the cases studied the electricity cost was significantly reduced, by Lokoho and LYDEC with as much as 60percent. In Casablanca, LYDEC reduced breakdowns by approximately 50 percent. In addition to these primary impacts, the projects also contributed with secondary impacts, such as: positive environmental impact, employment, transfer of technology and know-how, development of local community and region, health and safety, regulatory framework, demonstration effect and energy independence. These large positive impacts confirm how important access to energy is for economic growth and its essentiality for human development and poverty eradication. Many of the impacts that were generated were also direct improvements of the challenges they initially faced and were often integrated with other problems. Lack of infrastructure, electricity and water, poor health, lack of education, low income-level, lack of security and political instability is all interconnected problems. Solving one of these problems, for example by giving people access to electricity, will have positive synergy effects on the remaining problems, generating a dynamic positive spiral of change. 6.4.1 Positive environmental impact As most of the projects studied are based on renewable energy, they will decrease the use of diesel, oil, coal and wood fuel which will lead to decrease in greenhouse gas production, indoor air pollution and deforestation. For example, PEC Luban’s utilization of straw resulted in the reduction of the amount of coal used in the heating system by about 2,500 tons per year. This had a positive impact on the natural environment as it reduces the toxic emissions. 74 6.4.2 Employment Many of the projects are situated in rural areas, with high unemployment rates. The local jobs created by the projects are therefore much needed. LYDEC created jobs for local electricians and over 1250 street representatives. In addition to these direct jobs, new business opportunities have emerged in the energy value chain. In Poland, PEC Luban’s investment in straw fire boilers has generated extra income and contributes to the livelihoods of small farmers, as they can sell the straw that would otherwise be considered as waste. 6.4.3 Transfer of technology and know-how As technological progress is one of the major sources of economical growth, as it drives productivity, technological transfer and capacity building to developing countries it is extremely important. Many of the projects studied are characterized by collaboration between foreign and local partners. The idea is often to together create a company that ultimately should be owned and run by local actors. During the project, technology, knowledge, including managerial capabilities, is transferred and capacity is built up locally. In Mad’Eole the first wind turbines were imported from Germany and German engineers were traveling to Madagascar in order to train local engineers how to install wind turbines. The turbines for the pilot sites will be imported entirely as "models" for subsequent setup of a local company for producing parts of the wind turbines locally for the first time in Madagascar. In Poland, the PEC Luban project transferred knowledge from Danish companies for producing straw boilers and related equipment to polish companies. 6.4.4 Development of local community and region The increased access to energy has accelerated the development of the local economies. In Madagascar, GTZ helped the people to seize the opportunities created through the provision of electricity by Lokoho´s hydropower plant, thereby assisting them to generate additional income. GTZ provides technical assistance in the form of market analyses, concepts for the productive use of energy, financing services, vocational training and additional aspects such as the maintenance of the transport infrastructure. In Indonesia, Gikoko Kogyo’s small-scale digesters for cattle waste, generated biogas that was used to sanitise drinking water and for cooking. This resulted in increased cow milk production due to access to sufficient clean drinking water and development of food production business by women. In addition, it helped fishing community downstream whose stock in the past was decimated every rainy season as rain carry loose waste from the village. Through the projects other infrastructure than the energy service was sometimes made available for the local community and region. This will have a positive impact on the local economy and regional growth in Kenya, the 240 km Isiolo –Moyale highway was built to be able to transport the wind turbines. This investment will be made by Gitson Energy in collaboration with the local government. The people of this region will reap from this investment by getting their travel times reduced as well as gaining access to cheaper food and goods as the transportation cost will be reduced. 6.4.5 Health and safety Another secondary effect of the energy projects is an improvement of health and safety in the communities. The Gikiko Kogyo project improved sanitation and health in the community, by solving the waste management problem causing diseases such as polio, skin disease, dengue fever, dysentery and diarrhoea and the negative health effects from indoor air pollution of firewood. 75 As a result of LYDEC’s provided access of electricity to shantytowns in Casablanca, illegal connections and the associated safety risks has dramatically declined. Many projects also provided public lightning, something that increases the security in the communities. 6.4.6 Regulatory framework Lack of regulatory framework can be an obstacle for companies in developing countries. Partly as a result of the RESCO’s projects in Mali, a new legal framework has been developed, enabling private operators to provide electricity. With the World Bank support, Mali has developed regulatory mechanisms and financing schemes for energy companies. In 2006, the government signed agreements with over 50 small providers, thus enabling additional private energy provision at the village level. 6.4.7 Demonstration effect Another impact of the energy projects studied is the demonstration effect it creates, i.e. increase the likelihood for new entrants being attracted to the market segment as a result of the example set by the project. During the implementation of the project, PEC Luban was involved in different initiatives on environmental education for students, academics and professionals from the heating industry. More than 2000 people from the entire country visited Luban in order to understand the possibilities of using straw for heating. Managers from PEC Luban, together with representatives of “Polish Heating” Chamber of Commerce, organised several conferences on bio energy. Hence, PEC Luban has had a demonstration effect and increased the knowledge and interest for renewable energy in the country. The business model used in LYDECs project in Casablanca was presented in international forums and conferences, as a successful example of how a multi-utilities public-private partnership with local community involvement could yield better living conditions and improve customer services for poor segments of the society which fit with their needs and simultaneously provided services at a lower cost. 6.4.8 Energy independence These energy projects also bring a positive socio-economic impact by promoting energy independence in the regions. This makes the country less vulnerable to fluctuation in global oil-prices as well as improving the trade balance. 6.5 Market framework Markets have several different dimensions in whish it can be analyzed. The essence in making business work is for the main players to understand the market and it constrains, have a vision of the future and take consequent actions. Components that were found to be critical for a functioning market in the case studies lie in the market’s three key dimensions. 1. The core market 2. Institutions and supporting services/infrastructure 3. Conditions for sustainable development In these dimensions there are three main supporting actors, in addition to consumers and producers, with different goals who network amongst each other in order to generate maximum added value: 1. Government 2. NGOs and civil society 3. Development agencies 76 Distribution of Resources Environment & Climate Supporting Services Information NGO Public Services Infrastructure Capital Market Peace Consumer Justice Development Agencies Labour Market Market Producer Trade Market Business Laws Regulations Standards Education Macro Economy Rules Health Political Stability Government Figure 26 Overview of challenges and solutions 6.5.1 The core market The core market can be seen as the micro level of intervention where the focus is to create functioning markets. It is the central part of the framework and the supply-demand set of transactions. It is the provision of goods and services from producers to paying costumers. The focus in this first dimension is to gain an accurate picture of the overall market including capital and labour market, and its performance, trends and structures. Producers need to have access to functioning capital markets in order to finance investments costs as well as labor markets with skilled labor. The consumers need to have enough purchasing power and financial services to turn their needs in to effective economic demand. If the poor’s participation in the market is not direct, the route through which the market can affect them needs to be identified. This can be accomplished through growth benefits which leads to increased 77 spending and transfers from government, or it can more directly involve the poor by providing secure employment or better services from improved business competitiveness. Addressing this usually requires an examination of the wider environment of institutions, services and infrastructure. 6.5.2 Institutions and supporting services/infrastructure Supporting services and infrastructure required in a market Formal rules and mechanisms enforcing the rules Rules Business services Contract protection Property protection Consumer protection Weights and measures Health and safety laws Competition laws Tax laws Banking law Electricity acts Telecommunication acts Land use and ownership laws Quality standards Registers Business consulting Accountancy Training Design Advertising Network brokering Computer services Security Accountancy Market research Technical information Equipment maintenance Formal mechanisms Public services Commercial justice institutions Government systems of regulation Inspection and licensing Inland revenue authorities Company and land registers Industry regulators Local government tax offices Self regulation mechanisms in business associations Business statistics Public health Information Regulation At a meso level leys the institutions and supporting services and infrastructure. The core market is shaped by its immediate environment, which in turn is shaped by institutions. Institutions are the structure and mechanisms of social order and cooperation governing the behavior of a set of individuals (visualized by the lower semicircle of the second layer in the market framework). The focus here on a sound and clear legal framework (regulations, standards and business laws) and the enforcement mechanisms both formal and informal that impose the markets. An adequate legal and regulatory framework and enforcement strengthens competition and reduces risk for company as they know that competition laws and property and contracts protection will be respected. Infrastructure Institutions are, in general, central concern for governments who set up the framework and enforce rules. However, the private sector through membership associations may be more effective at developing industry-specific regulations where ownership rests firmly with the industry. Electricity Telephones Roads Water Services and infrastructure also have a central role to play in a functioning market for the poor. Adequate physical infrastructure, like roads, can support poor Figure 25 Institutions and supporting services/infrastructure rural populations’ inclusion and integration in the markets. Information and knowledge about potential consumers are increasingly central to business competitiveness and allowing firms to specialize, reduce costs and innovate. However, a complicated fact in trying to define market services is that markets are interdependent and where one ends another one begins is not always clear. Therefore, the means through which services are provided may also be a market. Understanding the institutional framework is to understand the formal rules and mechanisms, and the informal institutions impinging on the market. Within the institutional framework one also needs to understand the offered services and how the market experiences them. 6.5.3 Conditions for sustainable development Markets are deeply embedded in and dependent on the society in which it exists. A health society provides a sound foundation for the market to function and for companies to be successful. At a macro level there is a set of non-market, social and political institutions and factors that are important components of a functioning market. Education, health care and equal opportunities are essential to a productive workforce. Good governance, political stability, policy coherence and security bring 78 confidence to investors and the business community. A healthy natural environment is a fundamental prerequisite for sustainable human and economic development. 6.5.4 Networks for maximum value added Interventions from donors, governments and NGOs are critical in order to bring the poorest of the poor into the markets as well as to support companies that face difficulties and constrains. They may provide support through developing capacity, provide new business linkages or collaborative working arrangements. In order for business to succeed in corporate social integration in developing countries, it needs to identify, prioritize, and address the social issues that matters the most or the ones which can make the biggest impact. Business leaders that manage to make the right choices and build focused, proactive, and integrated social initiatives in line with their core business will be positioned to succeed, especially in markets that require new business models and untraditional partnership. It is when business goals align with civil society’s goals that the most productive relationships are created. Collaborating with facilitating actors such as the GSB can help reduce risk and enhance the chances of a successful outcome. However addressing more problems more deeply rooted in the market structures and try to create a structural change will require a government intervention. Due to the nature of the GSB programme, belonging to UNDP’s Private Sector Division that creates policies for private sector development, has on occasions been able to provide such an intervention (in for example reforming energy regulations) in order to resolve problems. Whoever the intervening actors are these different roles needs to be set and the responsibilities among them need to be clear. 79 7 Conclusions In this chapter the purpose and research areas of this thesis are once again described as a reminder of what the aim of the study is. Then, the findings and results are summarized according the three research areas described in the introduction, and finally, this chapter brings up remaining questions that may provide areas for further research. The aim of this study was to increase the knowledge on how the private sector can create commercially viable business models in developing countries that are suited for the conditions and needs of the people at the bottom of the economical pyramid. The study’s primary target group has been anyone who considers entering a market in a developing country. This study has focused on business within the energy sector as energy is a key factor for development and with emerging challenges that arise with climate change this sector holds an important role for development and in creating a sustainable future. A criterion has been to study cases that are both commercially viable and have a developing impact for the poor. The eight projects that have been studied in this thesis were therefore chosen from UNDP’s Private Sector Division because they claim to emphasize the two qualities. In order to increase the knowledge about how the private sector creates commercially viable business in developing countries the study has been divided into three research areas. Results from these studies have shown common patterns and several conclusions have been drawn which are summarized below. (1) Develop a framework for analyzing and describing the market and it’s actors in developing countries for the energy sector. Using the M4P framework as a foundation for our analysis, the study established that the causes for underdevelopment in a market can be found in its three key dimensions; the core market, institutions and supporting services/infrastructure, and in the necessary conditions for sustainable development. In these dimensions three main supporting actors in addition to the producer and the consumer can be found; Government, NGOs and civil society, and development agencies. The core market is the provision of goods and services from producers to costumers. The focus in this first dimension is to gain an accurate picture of the function of the overall market including capital and labour market, and its performance, trends and structures. At a meso-level lays the institutions and supporting services/infrastructure. Institutions are the structure and mechanisms of social order and cooperation governing the behavior of a set of individuals. The focus here is the set of rules, such as regulations, standards and business laws, and the enforcement mechanisms that are imposed on markets. Institutions are central concern for governments who set up the framework and enforce rules. However, the private sector may be more effective at developing industry-specific regulations where ownership rests firmly with the industry. At a macro-level there are certain conditions for sustainable development that need to be fulfilled. Markets are deeply embedded in a set of non-market, social and political institutions and components. Education, health care, good governance, political stability, policy coherence, security and a healthy natural environment is a all fundamental prerequisite for sustainable markets as well as for sustainable human and economic development. To overcome many of the occurring obstacles and to create maximum value added networks among actors are important. Interventions with the main actors such as governments, development agencies and NGOs 80 are critical in order to bring the poor into the markets and to support companies facing difficulties and constrains from a non-functioning market. These actors they may provide support through developing capacity, provide new business linkages or collaborative working arrangements. For effective collaboration the different roles needs to be set and the responsibilities among the different actors need to be clear. (2) Study the constrains and solutions in the market The major challenges found in this study were lack of; finance, legal frameworks, political stability, coherent public policy, health, security, human capacity, information, infrastructure, trust and climate change. The most common challenge was finding finance to cover the investment cost as large up-front investment and low expected profits characterize energy projects. The main solutions that were used could be found within the three categories; collaborations, incentives, and adaptation/innovation. When local and foreign companies and government, international development institute and NGOs collaborate they can combine each other’s resources and capabilities to create benefits for the company as well as for the society. These solutions included policy dialogues, partnerships and knowledge transfer. Economic incentives were used by local and foreign governments as well as by international development institutes in order to improve access to capital and allow for renewable energy projects which in turn led to electrification of poor communities more viable. These solutions included Green power purchase obligations, funding, CDM, tax-holidays, insurances, PPAs and funding for feasibility studies. Technical, financial and social innovations to adapt business models to local conditions were other solutions used by the private sector. These included system solutions, scale down projects, financial schemes, micro-loans, livelihood projects and embedded distribution. (3) Discuss how to create dynamic markets were the poor are included and that promotes a sustainable use of the planets natural resources. It is today widely recognized that in order to create sustainable solutions to address poverty, development needs to be built on economic activity and growth by involving the private sector. However, it is important to take into consideration that the market, the principle for the organization of economic activities around the world, is not designed to solve environmental or social problems and may actually have a worsening effect on degradation, poverty and inequality. Without proper oversight and guidelines the market therefore has the potential to be destructive. On a national and local level, many governments do a good job of imposing restrictions on free markets to protect employees, consumers and the environment. This is especially true in the industrialized world, where capitalism has a long history and where democratic government has gradually implemented reasonable regulatory systems. However, many developing countries suffer from the fact that their hierarchies tend to be weak and lack regulations or enforcement mechanisms, which often results in the market favoring existing elites, and reinforce existing patterns of inequality and social exclusion. In order to create a market were the poor are included and that promotes a sustainable use of natural resources there is a need for an effective hierarchy. The state needs to create a framework and structure for the market that enforces property rights, a fair distribution of resources and protects the environment against degradation. It also needs to facilitate economic growth through appropriate infrastructure as well as appropriate policies and institutions. This ensures the development of a healthy society. This however 81 implies that the state is strong and works as it is supposed to. In some situations where the state is weak or dysfunctional other types of hierarchies may prevail and take the responsibility of structuring and developing the market. The private sector holds, together with the state, an important and large role in developing the markets in developing countries, but also to ensure the well being of societies and that our planets resources are used in a sustainable way. 7.1 Remaining questions and areas for further research In the course of this study a number of questions have emerged, however due to lack of time and resources these could not be investigated and answered as part of this paper. The study was carried out from a private sector perspective and partly from a UN perspective, as the selected cases were chosen from the GSB project portfolio and the work was done primarily at UN head quarters in New York. In the course of this study it became obvious that the challenges found in developing countries where far too great to be overcome by the private sector alone, even with support of the UN. Therefore it would have been valuable to study the problem from other important actors’ view points, for example local governments, NGOs and aid agencies. It would have been interesting to study what the most important reasons for why companies chose not to enter markets in developing countries are and also to study projects that were not commercially viable and were not success stories. To get a deeper understanding of the market in developing countries and to what extent the energy projects have an impact on poverty, it would have been valuable to study the local communities and see what the actual outcomes were from the poor’s perspective. Another issue is that even though the different market interventions were found to have a positive impact the rural electrification projects, the effectiveness and the optimal structure of these interventions were not investigated or compared with other types of solutions. It is, for example, becoming increasingly agreed upon that CDM has not been as successful in supporting sustainable development projects in Africa as intended. Possible explanation could be that many energy projects in Africa are small scale and most carbon funds have minimum size in terms of annual yield of credit in Carbon Dioxide. Another explanation may be that since Africa is the continent with lowest CO2 emissions it is also the continent that offers the fewest opportunities for reduction projects. Further research in this area would be valuable in order to reconstruct the CDM and to make it more suitable for African conditions. For a market to function, hierarchy was found to be of extreme importance. But what the most effective form of hierarchy is, for example between a strong government, local institution or an international institution, has not been established. As the market for the private sector is becoming increasingly global there might be a need for a new global hierarchy with force to implement global market rules based on global perceptions and agreements. 82 8 References 8.1 Interviews Blixt, Eva: Head of section, Ministry of Enterprise, Energy and Communication, Stockholm, 5 December 2007. Botha, Åse: Project Leader, International Trade and Development, Swedish Trade Council, Stockholm, 3 December 2007. Engels, Stefan: GSB Broker in UNDP Kenya, UNDP, New York, 30 March 2008. Kawakita, Tsuneharu: GSB Broker in UNDP Indonesia, UNDP, New York, 12 April 2008. Rakotofiringa, Zo: GSB Broker in UNDP Madagascar, UNDP, New York, 5 April 2008. 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NY: PublicAffairs 8.3 Project documents, PSD, UNDP Project proposals: Energy for Poverty Alleviation, Indonesia Gitson Energy Ltd, Kenya Industrial Wind Energy Center, Madagascar Project One Pagers: Energy for Poverty Alleviation, Indonesia Industrial Wind Energy Center, Madagascar Project Lokoho, Madagascar Monthly Reports: 86 Energy for Poverty Alleviation, Indonesia Indonesia, May 2007 Indonesia, June 2007 Madagascar, November 2007 Other Relating Project Documents: Djerrari, F. (2005) Casablanca – Multi utilities concession, Lydec EDF (2005) RURAL ELECTRIFICATION PROGRAMME IN MALI (Senegal River zone) EDF (2006) EDF ACCESS PROGRAM “Access to Energy and Services” For the populations in developing countries Gitson energy Ltd (2007), Project Proposal to the Coordinating Group, UNDP GSB GSB, (2007) Exit report for Growing Sustainable Business in Indonesia GTZ, Project description - Lokoho Hydro for Rural Development (ppp) Hatem, T. (2007) LYDEC: Providing Electricity, Water & Sanitation to Casablancas’s Shanty Towns, Growing Inclusive Markets, UNDP Kazai, Z. (2006) Examples to follow- Successful Renewable Energy Investments from the Visegrád Group Countries Mad’Eole Association (2004) Dossier Du Projet et Planification Mail between Abdul and Stefan, July 18 2007 Meeting notes between Abdulrahman Olhaye, GSB Programme Analyst, and Stefan Engels, Kenya GSB Broker, July 18, 2007 PT Gikoko Kogyo (2007) Pontianak Landfill Gas Flaring Project –Social Assessment Due Diligence Report Rok, B. (2007) PEC Luban: Using Straw as an Engine for Sustainable Local Economic Growth, Growing Inclusive Markets, UNDP Said, T, GE Support Letter Sakoda, K. (2007) GSB Pipeline with Gikoko/JBIC In Pasuruan, East Java, Indonesia – Carbon Credit trading Business using Cattle Manure Waste, GSB Schechla, J. (2005) Bashku Unplanned Area Rehabilitation Initiative Anatomies of a Social Movement: Social Production of Habitat in the Middle East/North Africa, HIC-HLRN Teune, B. (2007) The Biogas Programme in Vietnam; Amazing results in poverty reduction and economic development, SNV Vietnam Biogas Programme Division UNIDO & WBCSD (2002) LYDEC (Suez): electricity for low-income neighborhoods, Morocco Developing Countries and Technology Cooperation - Ten Business Cases 87 WBCSD (2007) Electricité de France (EDF)Providing services to rural populations 8.4 Seminars High level energy conference, Access to modern energy in Sub-Saharan Africa- Electrification and the private sector contribution, Stockholm, Sweden, October 13-14 2008 IPCC panel how won the Nobel Prize. Columbia University, New York, USA, January 2008 Philanthropy in the 21st Century: Conversations on the Power of Giving, Dr. Muhammad Yunus with Fareed Zakaria, United States, New York public library, April 23, 2008, 8.5 Internet About the United Nations- Introduction to the structure and the work of the UN, URL:www.un.org/aboutun/, Viewed: 12.02.2008 Bill Gates: World Economic Forum 2008 (2008) URL:www.microsoft.com/Presspass/exec/billg/speeches/2008/01-24WEFDavos.mspx Viewed 08.10.2008 CPCB, Central Pollution Control Board (2006), URL:www.cpcb.nic.in/wast/municipalwast/Waste_generation_Composition.pdf , Viewed 14.08.2008 Directorate General for Energy and Transport of the European Commission Case Study: Straw for heating in Lubañ, Poland URL: www.managenergy.net/products/R424.htm Viewed 20.05.2008 Gikoko- making CDM projects come true, URL:www.gikoko.co.id/content/history.html, Viewed 23.06.2008 Grameenphone, URL:www.grameenphone.com/, Viewed 02.04.2008 Guidelines under Articles 5, 7 and 8: Methodological Issues, reporting and review under the Kyoto Protocol, URL: unfccc.int/kyoto_protocol/reporting/items/3879.php, Viewed 06.20.2008 How to Help Change Someone’s Life, URL: www.protectingfutures.com,Viewed 14.08.2008 International AIDS Vaccine Initiative, URL: www.iavi.org/, Viewed 20.05.2008 IPCC Fourth Assessment Report, URL: www.ipcc.ch/ Viewed 09.08.2008 Jose, P. D. (2006). Rethinking the BoP: A critical examination of current BoP models. URL :www.strategicmanagementreview.com/ojs/index.php/smr/article/view/12/18 Kyoto Protocol - important tool for sustainable development, URL: www.fao.org/Newsroom/en/news/2005/89781/index.html, Viewed 09.08.2008 Kyoto Protocol, URL: http://unfccc.int/kyoto_protocol/items/2830.php, Viewed 09.08.2008 88 Kyoto Protocol Status Ratification (2006) URL: unfccc.int/files/essential_background/kyoto_protocol/application/pdf/kpstats.pdf , Viewed 09.08.2008 Lokoho Hydro for Rural Development (ppp), URL: www.gtz.de/en/weltweit/afrika/madagaskar/15456.htm, Viewed 13.04.2008 MORI (2004), Waste management & recycling research, URL: www.mori.com/publications/jl/wastemanagement.shtml, Viewed 15.04.2007 Selling to 05.01.2008 the Poor (2006) URL: www.ckprahalad.com/2006/01/27/selling-to-the-poor,Viewed TB Alliance- Global Alliance for TB drug development, URL: www.tballiance.org/home/home.php, Viewed 07.05.2008 The Brent Spar, URL: www.greenpeace.org/international/about/history/the-brent-spar, Viewed 06.10.2008 The Kyoto Protocol, URL: http://ec.europa.eu/environment/climat/kyoto.htm, Viewed 09.08.2008 The Marshallplan, URL: usinfo.state.gov/products/pubs/marshallplan/, Viewed 25.08.2008 The Mechanisms under the Kyoto Protocol: Emissions Trading, the Clean Development Mechanism and Joint Implementation, URL: unfccc.int/kyoto_protocol/mechanisms/items/1673.php, Viewed 09.08.2008 U.S. EPA, U.S. Environmental Protection Agency (2007), URL:www.epa.gov/epaoswer/nonhw/composting/science.htm, Viewed 29.08.2008 United Nation Development Program, Environment and Energy URL:www.undp.org/energy/climate.htm Viewed: 15.09.2008 United Nations for partnership, URL: www.un.org/partnerships/, Viewed 28.03.2008 World Bank Updates Poverty Estimates for the Developing World (2008), URL:econ.worldbank.org/WBSITE/EXTERNAL/EXTDEC/EXTRESEARCH/0,,contentMDK:21882162 ~pagePK:6415401~piPK:64165026~theSitePK:469382,00.html, Viewed 18.10.2008 World Business Council for Sustainable Development, URL: www.wbcsd.org, Viewed 04.04.2008 89 9 Appendices 9.1 Appendix I: Statistics Energy consumption by Region, 2005-2030 2005 50,7 Eastern Europe 109,9 Asia 22,9 Middle East 14,4 Africa 23,4 Latin America and Caribbean Total 221,3 Source: EIA/ International Energy Outlook 2008 2030 69,1 240,8 36,8 23,9 38,3 408,8 Number of poor for various poverty lines by region, 2005 $ 1,00 $ 1,25 $ 2,00 16,0 23,9 50,1 Eastern Europe and Central Asia 530,1 932,4 1839,9 East and South Asia 6,2 14,0 23,2 Middle East and North Africa 299,1 384,1 551,0 Sub-Saharan Africa 27,6 45,1 98,7 Latin America and Caribbean Total 879,0 1399,6 2597,8 Source: Source: Chen, S.& Ravallion, M. The Developing World Is Poorer Than We Thought, But No Less Successful in the Fight against Poverty (The World Bank Development Research Group, August 2008) 9.2 Appendix II: Questionnaire for business leaders Company Name: Entrepreneur/business leaders Name and title: 1. 2. 3. 4. 5. 6. 7. 8. What were the main challenges/obstacles that needed to be overcome in order to achieve a win win enterprise model? How did the company/companies have to rethink the business model to overcome obstacles in the market? What was the role of GSB in overcoming these challenges, or in the project as a whole? How were partnerships or networks important in this project? Thinking about the impact of the project – what are the outcomes for the poor? How long will it take/has it taken before the company experiences revenues? How long will it/has it taken for the company to be commercially viable on its own? What will the internal rate of return be? What are your plans for the future? Are there opportunities for expansion, replication or scaling up? If not, what are the main constrains? Please also collect pictures to send to HQ. 90 9.3 Appendix III: Matrix Adaptation and Innovation Collaboration Incentives Solutions Technical Policy dialog Problems Investment cost Partnership Knowledgetransfer Me, Lo GPPO Funding CDM PEC PEC, K&Y, Me, GK,Lo Me, GK, Ma Taxholiday Insurance K&Y, Ma PPA Feasibility study Ma GK, Me, Ma, Lo System solutions Social Financial schemes Microloan Fixtariffs Livelihoo d project Embedded distribution K&Y K&Y K&Y GK, Lo Ly, K&Y, Ma Me, Ly Purchasing power Legal framework Scale downs Financial Me, Ly Me, K&Y Political instability Ma Public policy GK Health GK, PEC Security Ly, K&Y, Ma Human capacity Ly, Me, K&Y Lo Information Infrastructure Ly, K&Y GK GK Non technical loses /lack of trust Ly Climate change Me ME, K&Y, GK Projects Me, GK, Lo Ly, Me, K&Y PEC PEC, K&Y, Me, GK Me, GK, Ma K&Y, Ma Ma Ma GK, Me, Ma, Lo GK, PEC Me, Ly K&Y K&Y K&Y Lo, GK Blue fields show what type of solutions that are used for a certain type of problem. Dark blue fields show solution/problem combinations that were most frequent Project Name: Lokoho (Lo), Mad’Eole (Me), Marsabit (Ma), Koraye kurumba &Yeelen Kura ( K&Y), Gikoko Kogyo(GK), PEC Luban (PEC), Lydec (Ly) 91 Ly, K&Y,Ma Adaptation and Innovation Collaboration Solutions Technical Policy dialog Actors Local Government Incentives Partnership Scale downs Financial schemes Microloan Fixtariffs Livelihood project Embedded distribution Ly, Me, K&Y GK, PEC Me, Ly K&Y K&Y K&Y Lo, GK Ly, K&Y,Ma Ly, Me, K&Y GK, PEC Lo, GK Ly, K&Y,Ma Lo, GK Ly, K&Y, Ma Me, K&Y GPPO Funding PEC Me, PEC, K&Y Foreign government/ bilateral development agencies K&Y PEC, Me, GK, K&Y Lo International Development Institute Me, K&Y GK Private sector Me, K&Y Me, GK, Lo Local community NGO and civil society Prodject ME, K&Y, GK? Lo Ly Me, GK, Lo Ly, Me, K&Y PEC CDM Insurance PPA Feasibility study Social System solutions Knowledgetransfer Taxholiday Financial Ma Me, GK, Ma Me Me PEC, K&Y, Me,GK Me, GK, Ma Ma K&Y, Ma Ma GK, Me Ma GK, Me GK, PEC Me, Ly K&Y K&Y K&Y Blue fields show what actors that have been involved in a certain type of solution. Dark blue fields show solution/actor combinations that were most frequent. Project Name: Lokoho (Lo), Mad’Eole (Me), Marsabit (Ma), Koraye kurumba &Yeelen Kura ( K&Y), Gikoko Kogyo(GK), PEC Luban (PEC), Lydec (Ly) 92 9.5 Appendix IV: Maps Kenya Madagascar Indonesia 93 Mali Poland Morocco 94
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