FMEA FMEA – How to Plan and Organize N November b 14 14, 2006 Minnesota ASQ Jim McLinn CRE, Fellow ASQ Slide 1 FMEA N k d FMEA Naked FMEAs What is it? Wh d Why do an FMEA? What is it good for? How to do an FMEA When to do an FMEA Slide 2 FMEA History 1960s – NASA began a version 1974 US Military and Mil Std 1629 1978 – FDA issued Hazard Analysis 1988 - Ford issued a new document for suppliers 1990 – Chemical and Gas industry 1994 – ISO recommended Design and P Process FMEAs FMEA 1996 – FDA issued recommendation on FMEA FMEAs Slide 3 FMEA Source of Documents Mil Std 1629 IEC 812 ARP 5580 RADC TR83-72 AIAG & SAE J1739 VDI – Z138 (German) ( ) British Standards Other forms exist Slide 4 FMEA Th FMEA Agenda The A d FMEAs can be done for a product design or a wide variety of business processes. processes The intent is to improve the design or process by finding potential problems and avoiding them. Slide 5 FMEA Key FMEA Terms Failure Mode The manner in which a part or assembly could potentially fail to meet it’s requirements or fail to function. It is what you may reject the part for. Effects The potential non-conformance stated in the terms of the next assembly or at the system y ((top p level)) performance p (usually ( y from the customer’s perspective). p p ) Causes The potential reason(s) behind a failure mode, usually stated as an indication of a specific p design g or process p weakness. This starts the chain of events leadingg to the Effect. Analysis By using an FMEA model model, you will anticipate failure modes,determine modes determine and assess risk to the customer, product or process, and then act to neutralize the risk or reduce it to acceptable levels RPN Risk Priority Number which helps prioritize the findings of the FMEA Slide 6 FMEA Benefits of Using FMEAs Improves time to get reliable products to market Can reduce or prevent recalls (Sony recalled 9.6 9 6 million batteries in 2006) Identifies downstream maintenance considerations early May aid in complaint investigation and meaningful corrective actions of a process Many others exist Slide 7 FMEA Team Formation Challenges 1. Team Formation All people must participate with no dominant stars Should be small: 5 - 8 People are best Multi-Disciplined Multi Disciplined should be present Product/Process Knowledge is key Responsibility Level - Must have the authority to gget things g done Customer Oriented – Driven to prevent problems for customers See Sept 2006 Quality Progress – but watch for errors in article Slide 8 FMEA Additional Considerations 2 Organization of a Team 2. Team Sponsor ( need not be present) Team Leader (must be present and move team along) Support Groups Design Engineering • Electrical,, Software or Mechanical ppeople p • Manufacturing or Operations • Test Engineering • Reliabilityy Engineering g g • Field Service or repair Scribe C h or facilitator Coach f ili Slide 9 FMEA Design vs. Process FMEAs Design FMEA Engineer g designs g to fulfill customer requirements q Failure Mode = Failure to function Cause = Design weakness Detection = Really verification and Validation (catch design weakness before release to manufacturing) Process FMEA Engineering g g design g pprocess to meet specification p Failure Mode = Reject (Out of specification) Cause = Process weakness Detection = Controls in place on process to prevent rejects from reaching the customer. Slide 10 FMEA When to do Design & Process FMEAs Project Phases… Phase 1: Phase 2: Phase 3: Phase 4: Phase 5: Concept Development Product Planning Design & Development Test & Validation Release & Ramp Initial Design Complete Design g FMEA Process FMEA Apply learning from previous projects Slide 11 FMEA Some Related Tools Function A Function B Function C Functional Block Diagrams Fault Tree Analysis Flow Diagrams Process Mapping Many other tools exist Slide 12 FMEA Functional Block Diagrams Is a tool to describe the operation of a piece i off equipment i t or process. Allows all team members to develop a g of the operation p or shared understanding process to be improved. Develops a concise starting point and ending point for analysis of the system. Slide 13 FMEA FBD Example: Smoke Detector Smoke Chamber circuit - ionizes smoke which cases increase in voltage corresponding to signal to be sent to control box Vents – to smoke chamber circuit Indicator light - shines when battery test button is depressed or when alarm is activated + Wire - for sending signal to control box Battery - supplies voltage to entire system Test Button – Activates horn Control Box - controls voltage to siren system units Siren - receives voltage and in turn produces sound. Control wire - sends voltage wire to siren Horn How the Smoke Detector works: Smoke enters the vent and goes into the smoke chamber 2) The chamber detects the presence of certain traces of smoke 3) If enough smoke is present chamber sends signal to control box 4) control box then draws most of voltage in entire system to siren 5)Voltage from battery in turn activates obnoxious siren sound Slide 14 FMEA FBD Example: Smoke Detector Inputs Process Presence of smoke Smoke enters assembly Smoke enters chamber Outputs Successful capture Light is activated Smoke passes detector Ion chamber generates voltage Voltage goes to control box Control box sends voltage to Noise Maker Alarm Sounds Loud Noise Slide 15 FMEA What ? Fault Tree A logical connection diagram that shows a series of related events which lead to potential root cause(s) of a failure. When ? As part of a design review When developing a new process To analyze y a failure Why? To minimize high risk or weak links in a design To reduce/eliminate process weaknesses To understand root cause(s) of a failure in a multiple connection co ect o oor interaction te act o environment. e v o e t. Slide 16 FMEA Smoke Detector Fault Tree Smoke Detector Fails to Detect Smoke Paint Partial Block Diagram Smoke does not enter the assembly Smoke does not enter chamber Smoke not detected in chamber Vent is blocked Dust Detector broken Dust Insects Incorrect installation Mechanical shock Electrical overstress Temperature extreme Dead or low battery Slide 17 FMEA FMEAs - Failure Modes & Effects Analysis What ? - Answered When ? – Answered Why Wh - Answered A d Time for a short example !! Slide 18 FMEA FMEAs - Failure Modes & Effects Analysis Sample DFMEA Form Slide 19 FMEA FMEA Fault Tree to Failure Modes & Cause(s) Smoke does not enter the assembly Multiple Level Option Ties to FTA Levels Paint Vent is blocked Dust Insects Incorrect installation Each of the lowest level entries in the Fault Tree are potential Causes for the Failure Modes p There should be at least one Cause for each Failure Mode branch Slide 20 FMEA FMEA Effects and Fault Detection Next we complete the Effects and Fault Detection columns together. Slide 21 FMEA FMEA Severity Next complete the Severity column column. Severity may ranked from 1 to 10 or as a 1 to 5 for simple i systems (Big ( number b most severe). ) OR 1- Failure Mode is of such a minor nature that special equipment or knowledge is required to identify. This is NO IMPACT to System. 2 - Failure Mode will result in a slight system impact and / or a slight deterioration of system performance performance. 3 - Failure Mode will result in noticeable system deterioration and may be described as a “limp along”. 4 - Failure Fail re Mode will ill result res lt in a non-function non f nction of a critical ssystem stem item item. 5 - Failure Mode will result in a safety problem or non-compliance with government regulation. Slide 22 FMEA FMEA Detection or Verification Detectability can be ranked from 1 to 10 or 1 to 5(Big number is least likely to be identified in Product Development) Development). OR 1 - Very high probability that the Failure Mode will be identified. Verification or Validation (V&V) or other activity will almost certainly identify the existence of the (potential) defect. 2 - High probability that the Failure Mode will be identified. V&V or other activities have a good chance of identifying the existence of the defect. 3 - Moderate probability that the Failure Mode will be identified. V&V or other activities are moderately likely to identify the existence of the defect. 4 - Low probability that the Failure Mode will be identified. V&V or other activities are not likely to identify the defect. 5 - Very y low p probability y that the Failure Mode will be identified. V&V or other activities will not or cannot identify the existence of a defect. Slide 23 FMEA FMEA Occurrence Occurrence may be ranked from 1 to 10 or 1 to 5 – as always big numbers are bad Ranking: 1 2 3 4 5 6 7 8 9 10 more then 10 Years between fails 5 to 10 years OR 2 to 5 years 1 - Less then 0.1% 1 to 2 years 2 - 0.1% to 1% ½ to 1year 3 – 1% to 10% Quarterly 4 – 10% to 50% Monthly y 5 – More then 50% Weekly Daily Every few hours The Scale Factor may be changed as long as it is applied consistently consistently, ee.g., g one minute might be a 10 and twenty four hours might be a 1. 1 Rule of Thumb: A 1 should be at least the expected p life of the product. Slide 24 FMEA FMEA Risk Priority Number Calculate the Risk Priority and find top 20% RPN is the product of S*D*O. Top 20% are big impact items to improve Also include all safety items to prevent or mitigate Look at any remaining top Severity items Slide 25 FMEA FMEA Recommended Actions Fill out the Recommended Actions based on: Safety RPN Issue = Yes ranking (start with the top 20%) When should we do more than 20%? Easy fixes that require minimal resources Others that the team feels are important Slide 26 FMEA FMEA Who & When Slide 27 FMEA FMEA Audit Key to closing out actions and making something happen Slide 28 FMEA FMEA Suggestions Take advantage of existing data Use field experience and talk to service or repair people Facilitate proper brainstorming – Learn how! Avoid jumping to solutions – A Common Engineering i i Mistake i Don’t get bogged down in arguments A Recommended Action might be another FMEA or a study Slide 29 FMEA Keepp Metrics of the FMEA – For Example look at Statistics: • Total number of entries • Total number of Safety items • Make a RPN Histogram • Identify Entries requiring work • Do man-load time estimates of meetings g •Create a “Parking lot” if necessary Slide 30 FMEA Congratulations, you have covered th FMEA portion; the ti now it is time to address the MANAGEMENT of the FMEA Slide 31 FMEA Ways to Improve FMEAs •Make sure there is management buy-in •Spend p lots of time with ggroup p in FMEA •Plan, Plan, Plan •Come Come with forms filled out •Identify purpose, limits, goals and customers. •Define D fi all ll terms t up front. f t •Set aside enough time. •Do the follow up Slide 32 FMEA Train the Team Be sure to include training time for team Have drawings and aides at hand. R tteam meetings Run ti for f 2 to t 3 hours h and d then stop. Come prepared to all meetings Let the team work the issues Slide 33 FMEA Watch Your Words Use a complete sentence to express a complete idea. Need a complete thought, so no stand alone words in a section Avoid vague words such as: Bad, Poor & Wrong g Too, Low & No Broken, Dead & Failed Insufficient unacceptable or similar words Insufficient, Slide 34 FMEA Don’t g get Confused: Write out whole progression if necessary Root Cause Mechanism D f t Defect Growth Failure Failure Mode Next level impact p Top level Effects Slide 35 FMEA Other types of FMEAs Process FMEAs are common Maintenance or service FMEAs are done F Focus on single i l item it such h as Hazards H d FMEA covering something new Functional level FMEAs Tryy each one,, but remember theyy might g have different formats or requirements. Slide 36 FMEA Get the relationships Correct Severity is the numerical equivalent of Effects Occurrence speaks to likelihood of Cause V ifi ti talks Verification t lk about b t adequacy d off V&V ttests. t For a process FMEA, Detection talks about adequacy of Current Controls. NEVER, NEVER, NEVER depend upon the customer to find or detect problems. Slide 37 FMEA Team Dynamics Use the 30, 60 , 5 Rule Don’t allow arguments or hidden agendas Encourage discussion for a short time and then either: Come to a conclusion Create an action to get information U th Use the parking ki lot l t Slide 38 FMEA FMEA Myths It takes a lot of time Just a pile of paperwork in the end C Corrective ti actions ti costt too t much h Difficult to implement FMEAs because of roadblocks Design Engineers job, not others No body really cares anyway Not cost effective Still can’t prevent safety problems Slide 39 FMEA I C In Conclusion l i Come Prepared Keep it simple Keep it focused Keep it short Keep it moving Follow up p on action items Practice your team leader skills Collect Lessons Learned Slide 40
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