Steve Harrison’s MARCH 2010 How to Turn Radio and TV Interviews into Sales, Part 1 By Steve Harrison In the last 20 years, I’ve helped over 12,000 people get publicity on radio and TV shows. But I’ve also learned that getting publicity is only part of the puzzle — knowing how to turn that exposure into money in your pocket is an equally important but often overlooked skill. INSIDE Radio Publicity Opportunities ...........3 Shows on baby boomer issues are discussed on Born Before 64. Web & Print Publicity Opportunities ...........4 This month I’m excited to talk to you about an important topic: how to leverage the publicity you get and really make the most of it. Healthy Mom & Baby wants books written by health-care experts. There are two main ways to make money from publicity. The first is direct revenue. That’s when someone sees you on TV, hears you on the radio or sees you written up in a magazine and they go ahead and buy what you’re offering. BookDaily.com offers innovative email marketing tips..........6 The second approach is to leverage your publicity. Imagine you are trying to land more consulting clients. Instead of just mailing a letter, you include a CD of a radio interview you’ve done. By sending that recording, you’re showing him or her that you’re an expert. How to get your books featured in Publishers Weekly ...8 You can also use clips of your radio and TV appearances on your Web site and in your talks. Letting people know about your publicity hits builds your brand. When you can list in your bio that you’ve been featured in Inc. magazine and appeared on TV, that adds to your cachet. Upcoming features in Publishers Weekly editorial calendar ....9 Think about what media you’ve been exposed to recently, such as magazines, newspapers, blogs, radio and TV shows. My question is: How many times in the last month have you read about a book and ordered it right away? Most people tell me that rarely happens. Why is that? It’s because we are bombarded by so many people with different messages. If we haven’t responded, we’re really saying that their message has not hit home for us. If you’ve done interviews and haven’t seen a flood of orders, let’s face the fact that it’s an uphill climb to get noticed and to get people’s attention — not just to get your message out there, but to do it in a way that prompts people to take action. It’s easy to just teach things in a talk or in an interview. It takes more skill, practice and thought about how to give great value to the audience — continued on page 2 Foreign policy topics interest The American Spectator . . . . . . . . 10 ChiKiiTV’s Internet videos get over 17 million monthly visitors . . . . . . . . . . 12 Ideas you can use: Fellow authors reveal new marketing strategies. . . . . . . . 14 Turn radio and TV interviews into sales, Pt. 1... — continued from previous page and leave them wanting to sign up for what you’re offering. 4 ways to turn publicity into the maximum amount of revenue Tip #1. Make sure people know who you are. The main reason people don’t buy is because they didn’t catch your name or what you offer. Be mindful about how you’re positioned in the eyes of the audience. Do you want to be introduced as “Betty Jones, author of Communication 101?” Or would you rather be known as “Betty Jones, founder of HowtoNegotiateaRaise.com?” So, when booking an interview, be very clear about how you want to be introduced. This especially relates to TV shows that use a caption that comes up on the screen when you’re interviewed. After you’re booked, you can nicely tell the producer what you’d like that phrase to be. Tip #2: Stress the benefits. This is really key. If someone says “people should take more Vitamin C, and here is a study that shows that,” people will think “OK, but who cares? How will it benefit me?” But if you say, “A lot of my clients who travel often get sick. When you’re flying for more than three hours, just by taking more Vitamin C you can avoid getting colds and flu. That’s critical when you’re traveling for business.” See how you’re giving a clear benefit? I’d like you to get recordings of shows you’ve done or look at the press you’ve gotten and ask yourself these questions: Did people know who you were? Did you clearly communicate the benefits? A helpful service called National Air Check (www.national-aircheck.com) can record any radio or TV station anywhere. If you give them 24 hours notice, they can record any interviews that you do. This gives you the opportunity to review the recordings and see how you’re coming across. Tip #3: Create an emotional response. Another reason people don’t take action or buy your book is that they just don’t feel like it. They’re busy, they’re distracted and they’re not motivated to drop everything to go to your Web site or give you a call. page 2 • March 2010 A lot of times it’s because the guest hasn’t provoked a response. If you’re talking about nutrition, for example, you need to paint some pictures that will motivate people to want to change: “Did you know that last year more people were diagnosed with cancer than any previous year? Cancer is reaching epidemic proportions, mostly due to the American diet.” You’ve got to get your audience to feel before they’re willing to take action. Don’t just start solving their problems. Instead, tell a story or paint a vivid picture of the problem that you’re helping to solve. Tip #4: Offer hopeful success stories. In addition to sharing stories about problems, you can also offer hope. People typically want to avoid pain and strive for gain. Sometimes the gain is financial. Sometimes the gain is having an ideal relationship, popularity or health. What is the hope or gain that people can take away from your message? I watched an ad for ProFlowers.com on TV before — continued on page 11 Steve Harrison’s Editor & Publisher ..................Steve Harrison Executive Editor.........................Bill Harrison Managing Editor ......................Martha Bullen Contributing Editors ...................Gail Snyder, Virginia Sheppard, Josh Popichak, Melissa Jacobs Production Manager/Design............John Gay Book Marketing Update is published by the Million Dollar Author Club, a division of Bradley Communications Corp., 390 Reed Road, PO Box 360, Broomall PA 19008. Member services: 484-477-4220 ext 106; fax 610-541-0281 Copyright 2010 by Bradley Communications Corp. All rights reserved. Story ideas are eagerly welcomed. Steve Harrison's Book Marketing Update Radio Publicity Opportunities n Themes such as spirituality, human potential, mentoring, inspiring personal stories including dialogue between genders, cultures and religions, are what’s featured on The Enrichment Hour, hosted by Mike Schwager. The newly launched show, airing 7-8 p.m. Eastern every other Tuesday, reaches listeners internationally via The Sedona Talk Radio Network. Schwager is looking for authors, celebrities, creative artists, motivational speakers and opinion leaders in spirituality, human potential, religions, and humanitarian issues. Although the show has a spiritual orientation, it is also grounded in the news of the day and real-life issues. Live phoners are used. Contact Schwager by email regarding guest opportunities and to arrange a pre-interview, and mail any books to his attention. Confirmed guests will also be asked to send their author photo and book cover, if applicable. Mike Schwager, c/o WMCI, 8025 NW 10th Crt., Plantation, FL 33322; [email protected]; www.sedonatalkradio.com/the-enrichment-hour; www.enrichment.com. n Human interest topics and lifestyle issues, including health, entertainment, relationships, politics, business, science, sports, humor and the latest news, are covered on The Lisa Wexler Show. The magazine-style show, hosted by Lisa Wexler, recently moved to weekday drive-time and doubled its hours, now airing from 4-6 p.m. Eastern. Host The program reaches listeners Lisa Wexler throughout Connecticut and Long Island via WSTC-1400 and WNLK-1350 (Cox Radio), and is also streamed globally online. Wexler books many intriguing and outspoken guests, including authors who can discuss the many life topics her show explores. Phoners, instudio guests and some on-location interviews are used. Let Wexler know of your show or guest idea by mail, email or via her Web site. Lisa Wexler, WSTC/WNLK, Cox Radio, 444 Westport Ave. Norwalk, CT 06850; [email protected]; www.wstcwnlk.com; www.lisawexler.com. n Topics related to how energy affects every aspect of our lives are the focus of the spiritually-based talk show Energy Awareness Radio, airing at 6 p.m. Eastern Wednesdays to a global Blog Talk Radio audience and via podcast. Host and Steve Harrison's Book Marketing Update certified sound therapist/Reiki practitioner T Love books a variety of interesting guests, including authors who can discuss raising awareness, consciousness and vibration so every listener can live the best life possible. Guest experts reveal their own stories, tips and insights to help people tap into the energy of the universe. Specific issues of interest include: self-help/improvement, cultural issues, natural health, living in gratitude, spirituality, connecting with angels, the psychology of dreams, cultivating relationships and using the law of attraction. Author guests are asked to forward a review copy of their book prior to scheduling an airdate. Phoners are used. Contact the host by email or mail. T Love, Energy Awareness Radio, 4 Hidden Valley Rd., Newton, NJ 07860; [email protected] or [email protected]; www.blogtalkradio.com/energyawareness. n Topics related to America’s millions of baby boomers, from lifestyle and career to fashion, health, romance, parenting, grandparenting and retirement, are discussed on the television show Born Before 64, with host Kathryn Raaker. The show airs at different times in different markets, including Ohio, Kentucky, Detroit and nearby areas of Canada. In-studio guests are used. Contact the host by email, with your guest ideas. Born Before 64, [email protected]; www.BornB464.com (upcoming). n The strategies and fun of the game of poker are the focus of King’s Poker, the only nationallysyndicated poker radio show in the U.S. Hosted by professional tournament poker player Michael King, the show airs live each Saturday, 6-7 p.m. Central, in at least 49 radio markets. Guests include poker experts at all levels, including national star players and book authors. Phoners and in-studio guests are used. For more information, contact the host via email. King’s Poker, [email protected]; www.gcnlive.com. n Human interest topics ranging from parenting to politics to pop culture get discussed on TalkBack, hosted by Troy Derengowski each weekday, 8-10 a.m. Eastern, on WHON and also globally online. The call-in show has been airing to audiences throughout Ohio and Indiana for more than 17 years. Derengowski welcomes many guests each week (including authors) to explore current events and the lat— continued on page 5 March 2010 • page 3 Web & Print Publicity Opportunities n Books written by health-care experts containing mainstream, proven information of interest to women of childbearing age are sought by Healthy Mom & Baby, a new 300,000-circ quarterly produced by the Association of Women’s Health, Obstetric and Neonatal Nurses. The mag is available to women through their nurses and is also available online and by subscription. Healthy Mom & Baby is written for women who are contemplating pregnancy, currently pregnant or have recently given birth. The new mag shares a Web site with a former print mag for women in general. Both the new mag and the Web site quote experts from the CDC and FDA as well as Drs. Michael Roizen and Mehmet Oz. For inclusion in the mag or Web site books must first be reviewed by a panel of nurses. Email inquires are appreciated in lieu of phone calls. Finished books are best and should be mailed to director of publications Carolyn David Cockey. Healthy Mom & Baby, 1208 Western Pine Circ., Sarasota, FL 34240; 877-377-5326; [email protected]; www.health4women.org. n New You plans a regular column on the latest books about cosmetic surgery, beauty, nutrition, exercise, holistic health and mental health (including the psychology of happiness). Launching in February, the 250,000-circ quarterly is the first consumer mag to concentrate on cosmetic surgery. Editor JP Faber anticipates reviewing and excerpting books and using authors as expert sources. Readers are expected to be 90 percent women. The mag will be distributed through newsstands, bookstores, health spas, high-end hotels and cosmetic surgeons’ waiting rooms. Faber likes to receive advance reading copies and finished books and prefers to be contacted by email. New You, 1335 Lincoln Rd., Miami Beach, FL 33139; [email protected]; www.newyoumag.com. n Business and human resources books are useful to Human Resources Executive, a 20-yearold, 15 issues-a-year mag with a circ of 75,000 that also draws 40,000 unique monthly visitors to its Web site. The mag is read by senior level human resources executives of mid- and large-size corporations. It targets strategic HR initiatives instead of the nuts and bolts variety. Anne Freedman, who is news editor at the mag and editor of HREOnline, appreciates getting advance review copies and finished books. Human Resources Executive, 747 Dresher Rd., page 4 • March 2010 Ste. 500, Horsham, PA 19044; 215-784-0910, ext. 6382; fax: 215-784-0275; [email protected]; www.hreonline.com. n Health, fitness, relationships, sports, style, technology, toys and anything else men 18 to 34 would find interesting or entertaining might find their way into the new online mag The Rugged. Launched in March and updated daily, the online mag may offer some book reviews and book excerpts and will also interview book authors who have a unique take on one of the mag’s regular subject areas. Founding editor Jason Bacchetta prefers finished books and also welcomes authors who want to “guest post” on the mag’s Web site. The Rugged, 1079 W. Round Grove Rd., Ste. 300-236, Lewisville, TX 75067; 214-810-1037; [email protected]; www.therugged.com. n Books about architecture, design, art, fashion, history and culture, especially those that are heavily illustrated, stand a chance of getting in two mags, HOME Miami, published since 2005, and HOME Los Angeles, which debuts in April. The Miami mag is a 45,000-circ bimonthly while the new L.A. version will initially be a 45,000circ quarterly. Readers of both pubs are affluent, well educated, and urban and design conscious. They also share a worldly and local sensibility. Finished books are preferred. However, the staff also likes to know about books well in advance of their publication, so they will look at PDFs. Books may be sent to book critic Michael Lassell and editor-in-chief Beth Dunlop. HOME Miami/HOME Los Angeles, 4040 NE Second Ave., #313, Miami, FL 33137; [email protected]; Michael Lassell, 114 Horatio 512, NYC 10014. n Books about kayaking and about oceans and rivers in which kayaking can take place are sought by California Kayaker, a new 6,000-circ quarterly that will also be downloadable as a PDF. Readers are expected to be a combination of people interested in kayaking in northern California and people in the industry who live outside the area. Editor Peter Donohue prefers finished books and is also interested in having book authors write stories for the new mag. California Kayaker, PO Box 282004, San Francisco, CA 94128; 650-868-8653; fax: 650-560-2783; [email protected]; www.calkayakermag.com. & Steve Harrison's Book Marketing Update Radio Publicity... — continued from page 3 est news, to offer advice on lifestyle, health and relationships, and to talk with callers about issues like business and careers, faith and religion, entertainment, sports and more. The show also covers local issues of interest to Ohio residents and interviews many national experts. The host says he’ll consider “any topic” that is fascinating and relevant. Both in-studio guests (preferred) and phoners are used. Prospective guests should tell Derengowski if they plan to be in Ohio. Reach him by email or phone him with interview ideas. TalkBack with Troy Derengowski, 765-962-2576; [email protected]; www.930whon.com. n Health, family, faith, relationships, living smart and going green are a sampling of the many topics featured on The Valder Beebe Show, which airs each Saturday and Sunday, at noon Central on KKVI-FM in the Host Garland/Dallas/Fort Worth regions Valder of Texas, along with Internet radio Beebee and TV steaming each Sunday at 8 a.m. Central and via 24-hour podcasts. Hosted by Valder Beebe, the award-winning show’s topics correspond with the syndicated “BeeBe’s Smart Living” column, and reach at least a half million listeners and viewers. Beebe has welcomed many experts to discuss life changes, overcoming adversity, building careers, exploring metaphysics, saving money, managing time wisely, exercising and surviving loss. Guests have included celebrities, educators, health professionals, speakers, scholars and many authors, from self-published to bestselling. The newest feature for the show is BeeBe’s Book Club, because the host loves books. Live and taped phoners, in-studio guests and prearranged on-location interviews and remotes are used. Prospective guests should contact the various producers/bookers (Tracee, Rhonda, Kathrine and Vonnie) using the email below. You may also mail your media materials. The Valder Beebe Show, Attention Producers, A Beebe Omnimedia Co, LLC, 15905 Bent Tree Forest Circle, Loft #1089, Dallas, TX 75248; 972-798-7236; [email protected]; www.valderbeebeshow.com. & Steve Harrison's Book Marketing Update March 2010 • page 5 Learn successful email marketing tips from the pros at BookDaily.com Innovative service sends readers free chapters of new books A chapter a day keeps the readers in play. That’s the strategy behind BookDaily. Every day, this email marketing company distributes 40,000 messages and its Web site gets 6,000 views. What is in those emails? The first chapters of books, a link to buy them at www.bookdaily.com and advertising. Do readers open those emails? Yes. BookDaily’s open rate is 20 percent, which is above the industry average. Parent company ArcaMax’s open rate is a whopping 45 percent. What’s the difference between BookDaily and ArcaMax? BookDaily emails the first chapters of recently published books like Girl with the Dragon Tattoo (Vintage) by Stieg Larsson and Are You There Vodka? It’s Me, Chelsea (Simon Spotlight Entertainment) by Chelsea Handler. ArcaMax emails classic books which are in the public domain, like Jane Austen’s Sense and Sensibility and The Autobiography of Benjamin Franklin. In December 2009, six months after its launch, BookDaily sent 1.2 million emails to the 75,000 subscribers it had enlisted. ArcaMax, which began emailing books in 2006, has five million subscribers. How did these Web services get so many subscribers? And why is their open rate well above average for email services? Scott Wolf, BookDaily’s chief executive, says permission marketing is the key to the companies’ successes. He’s recently unveiled new ways for authors and publishers to market to their readers. How BookDaily whets readers’ interest with free first chapters Wolf’s journey to book email marketing maven began with a book and an email. The book, Permission Marketing: Turning Strangers into Friends and Friends into Customers (Simon & Schuster), was written by Seth Godin, a guerilla marketing guru. “Godin offered the first three chapters by email,” Wolf remembers. “You had to go to his Web site, page 6 • March 2010 put in your email address and then get the chapters by email. That is the definition of his permission marketing: getting customers to give a company permission to market to them. I did it. I gave over my email address, got the chapters by email, then bought the book on Amazon. That process, reading the first three chapters, stuck with me as very effective. So, when I joined ArcaMax in 2001 to build up the Internet business, I thought that process would work for us.” It has. The company used this strategy to increase its revenues by 205.2 percent in three years. In 2009, the first year it was eligible, ArcaMax notched a spot on the Inc. 5,000, the business magazine’s list of the most successful private businesses. ArcaMax was ranked 19th in the media category and 1,560 on the overall list. How did Wolf achieve such success with email marketing? He offered content as the bait for the advertising hook. ArcaMax began by sending emails with free comic strips, “Dear Abby” and other editorial. In 2006, Wolf launched ArcaMax’s Book Club, a virtual library of 700 titles from which subscribers can select books to receive via email, chapter by chapter, with advertising embedded in the emails. Creating BookDaily Since ArcaMax’s Book Club only deals with public domain books, Wolf wanted to provide more opportunities for authors and publishers to promote their recently published books. BookDaily was launched in May 2009 to provide “book samples for book lovers.” It works much the same as ArcaMax, but instead of getting the whole book, subscribers receive the first chapters of the titles they request. Subscribers log on to the Web site, fill out profiles, select their books and begin receiving emails that contain the first chapter and a “buy this book” link to BookDaily, which connects them to Amazon. If subscribers don’t select books, or if they run through their request list, they receive the first chapter of The Book of — continued on page 16 Steve Harrison's Book Marketing Update Email marketing strategies from BookDaily’s CEO Want to start your own email book marketing campaign? Or are you looking to boost responses from your existing email efforts? Follow the advice of pro email marketer Scott Wolf: n Get the email delivered. “You have to get the email to the right person and to their in box, not their junk folder,” Wolf says. How? “Use a double opt-in strategy,” Wolf explains. “When you give (BookDaily) an email address and begin the process of getting on our list, we confirm your subscription via email. The email says, ‘We have your subscription request. Please confirm that this is your email address.’ First, that prevents someone from entering false information. Second, making people take a second, proactive step confirms their commitment. ‘Yes, I want this email,’ means a more likely ‘Yes, I will read it.’ Then, people will adjust their spam filters or whatever they have to do to get that email.” n Make the emails matter. “We’re not just sending advertising,” Wolf says. “It’s not an email that says, ‘Buy my book.’ If it’s just an advertising message, no one wants to read it. We are careful to balance editorial and content.” Authors can adapt Wolf’s method for their own use by writing emails that are relevant to world events, or share meaningful experiences that key into a book’s message or even a poignant comic strip or joke. n Don’t over design emails. “The email has to be designed so that it will render properly in different email programs,” Wolf notes. “It’s difficult to design an email that looks good in Outlook 2003, Outlook 2007, Yahoo, Gmail, and AOL. For example, Outlook 2007 doesn’t allow the use of background images. When that program was first released, no one’s emails or newsletters looked good in it. We started using HTML to design emails, but then we went back to text. HTML makes more attractive emails, but if half of the design gets blocked, what’s the point? It’s not about being fancy. It’s about being effective.” Steve Harrison's Book Marketing Update n DIY with email templates. “There is a science and art to creating marketing emails,” Wolf says. “It’s a matter of understanding eye patterns, banner blindness, blocking images and other technical issues. You have to use the right font Scott Wolf and the right images.” Wolf advises DIYers to try template emails. Constant Contact is a well-known company, but there are other services that offer different graphics to make your emails stand out. Mail Chimp, icontact, and Vertical Response are a few options. n Don’t be shy. Sell your book. Wolf says that some emails get too cluttered and lose the marketing message. “Authors need to understand that purpose of their email. Do you want people to simply read the content? Or do you want readers to click through to a Web site and buy the book?” Provide a clearly marked icon to deliver the marketing message. n Send what you say you’ll send. “Make sure that the emails match the readers’ expectations,” Wolf says. “Don’t send a bunch of irrelevant material. Otherwise, the reader will think, ‘I signed up for these emails, and this is what I get?’ They will unsubscribe.” n Test the emails. “Don’t just write the email and send it out,” Wolf says. “Test it. One tweak can make the difference.” For example, the email might get flagged by filters which reject messages that carry too many images. Or, the delivery system might dislocate the images from where you placed them in the email. Wolf recommends www.marketingexperiments.com and www.marketingsherpa.com. “Online marketing is a whole industry,” Wolf says. “Get educated.” & March 2010 • page 7 Learn how to get your books featured in Publishers Weekly How can you get bookstores, libraries, publishers, wholesalers, literary agents, movie executives and the media in the U.S. and abroad to learn about your book? Target Publishers Weekly. Considered the Bible of the publishing industry, book trade professionals read PW to learn about publishing news and trends and to find reviews of upcoming and recently published titles. authors who are making national TV or radio appearances. If you have a major media appearance coming up, email the details (show name, date and your name and book title) to [email protected] at least two days in advance. • News on religion books should be sent via email to religion editor Marcia Z. Nelson at [email protected]. You can maximize your chances of having your book featured in PW by referring to the pitching tips and editorial calendar below. • Fax (do not email) queries concerning review submissions of children’s books to 646-746-6738. In addition, visit www.publishersweekly.com for more information about book conferences and trade shows, other features, announcements, profiles and e-newsletters. See “Contact Us” and “Working with PW” for more information on key editors and staff and for updates throughout the year. • Contact the PW regional correspondent who covers the area you live in. PW describes the correspondents as “our eyes and ears for those regions.” They are actively seeking stories on publishing news and developments, people, trends, new publishing companies and issues affecting writers and publishers. Pitching tips • For general information about who to contact at PW, see http://tinyurl.com/yhycfsb. • Southeast and Southwest correspondent: Edward Nawotka, 713-254-0256; [email protected]; New England: Judith Rosen, 617-876-2469; fax 617-6611121; [email protected]; Midwest: Claire Kirch, phone and fax 218-310-1867; [email protected]; West and Pacific Northwest: Wendy Werris, 323-934-2653; [email protected]. • Books submitted for review must be received at least four months before the book’s publication date. Submission guidelines can be found at http://tinyurl.com/ykxmoyh. • PW runs a regular column on small presses and independent publishers. Contact Michael Coffey ([email protected]) with story pitches. • PW is seeking breaking news about the publishing industry and photos for its daily ezine. Contact PW Daily editor Jim Milliot via phone (646-746-6867) to tell him about your book news update. Submit photos of author events to Rachel Deahl at [email protected]. • PW Daily’s Authors on the Air column lists page 8 • March 2010 • Suggest an author for PW’s Author Profiles column to reviews director Louisa Ermelino (646-746-6777). She has a 3-month lead time and highlights authors with “a body of work and something interesting to say about the writing and publishing process.” First-time authors are not considered for this column. • Submit a guest essay to the magazine’s Soapbox column, which runs every week on the back page. Editors are seeking 700-word op-ed pieces that — continued on page 11 Steve Harrison's Book Marketing Update PW editorial calendar Upcoming features for 2010 This calendar includes a list of Publishers Weekly’s special issues, features and supplements planned for the remainder of 2010. You may pitch story ideas at least four months in advance to the appropriate editors listed here. If an editor is not listed, executive managing editor Michael Coffey is a good contact April 12th issue: ([email protected]). Some issues will have multiple editors and some editors have yet to be announced. Submission deadlines are listed weekly in the magazine and on the right side of the home page at www.publishersweekly.com. June 14th: n Trends in Scholarly & Academic Publishing June 21st: n Children’s Book Debut Authors (Diane Roback, Ed.) August 16th: n Guide to Regional Trade Shows August 23rd: n War & Military n Comics/Graphic Novels: Fall Titles (Calvin Reid, Ed.) August 30th: n Indie Sleepers Sept. 6th: n Music Books (Dick Donahue, Ed.) May 10th: June 28th: n Adult Fall Announcements (Dick Donahue, Ed.) n New Voices in Fiction (Dick Donahue, Ed.) July 5th: n Fall Audio Announcements (Parul Sehgal, Ed., parul.sehgal@ reedbusiness.com) n Reference (Dick Donahue, Ed.) n Hobbies & Crafts (Dick Donahue, Ed.) n Audio Books (Parul Sehgal, Ed., parul.sehgal@ reedbusiness.com) n The Self-Publishing Beat July 12th: n Horror July 19th: n Children’s Fall Announcements (Diane Roback, Ed.) n Sci-Fi and Fantasy (Dick Donahue, Ed.) April 19th: n Summer Movie & TV Tie-ins, May-August n Earth Day n Gay and Lesbian Publishing April 26th: n Pre-Book Expo America issue May 3rd: n Mysteries (Dick Donahue, Ed.) n The Self-Publishing Beat May 17th: n Large Print (Dick Donahue, Ed.) n Digital Printing/POD Supplement n Romance (Dick Donahue, Ed.) July 26th: n Fall Religion Listings (Marcia Z. Nelson, Ed., pwreligion@ sbcglobal.net) n BEA Show Dailies (May 25, 26, 27) n Religion Update II (Marcia Z. Nelson, Ed.) May 31st: August 2nd: n Erotica (Dick Donahue, Ed.) May 24th: n Summer Reading: Staff Picks June 7th: n The Self-Publishing Beat n Business Management (Dick Donahue, Ed.) August 9th: n Cookbooks (Dick Donahue, Ed.) n The Self-Publishing Beat Steve Harrison's Book Marketing Update n Health (Dick Donahue, Ed.) n What’s New in the Young Adult Market n The Self-Publishing Beat Sept. 13th: n Comics (Calvin Reid. Ed.) n Spanish Language Feature Sept. 20th: n Pets and Animals (Dick Donahue, Ed.) n International Spotlight: Frankfurt Preview Sept. 27th: n New Age (Dick Donahue, Ed.) Oct. 4th: n Sports Books for the Holidays (Dermot McEvoy. Ed.) n The Self-Publishing Beat Oct. 11th: n Illustrated Gift Books (Dick Donahue, Ed.) n Religion Update III (Marcia Z. Nelson, Ed., pwreligion@ sbcglobal.net) Oct. 18th: n Bibles and Sacred Text (Marcia Z. Nelson, Ed.) Oct. 26th: n Spotlight on Books—Plus Nov. 1st: n PW’s Best Books of the Year (Louisa Ermelino, Ed.) n The Self-Publishing Beat Nov. 8th: n Trends in Technology n Home Improvement (Dick Donahue, Ed.) Nov. 15th: n Romance (Dick Donahue, Ed.) Nov. 22nd: n Mysteries (Dick Donahue, Ed.) Nov. 29th: n Diet and Fitness (Dick Donahue, Ed.) Dec. 6th: n PW Publishing Person of the Year n The Self-Publishing Beat Dec. 13th: n African-American Titles (Calvin Reid, Ed.) n Movie & TV Tie-Ins, January-April Dec. 20th: n Personal Finance (Dick Donahue, Ed.) n Children’s Book Debut Authors (Diane Roback. Ed.) & March 2010 • page 9 Foreign policy topics interest David Aikman, contributor to The American Spectator, Weekly Standard and Salem Radio If you have a book that relates to foreign policy issues, particularly those pertaining to the Middle East, Russia, China, global strategy or Islam, making foreign policy commentator David Aikman aware of it may be a no-brainer. A best-selling author of 10 books, this former 23-year foreign correspondent for Time now contributes pieces to conservative media such as The American Spectator (circ 50,000), The Weekly Standard (circ 60,000), and the Christian-oriented Salem Radio Network. In addition, he understands the need to self-promote. Aikman rather modestly says he likes to “build up knowledge on topics I already know something about.” The erudite British-born U.S. citizen speaks six languages, including French, German, Russian and Chinese, holds a doctorate in Russian and Chinese history and has reported from more than 55 countries. Writing about what interests him For the most part, he now has the luxury of writing about topics that interest him, although many of the book reviews he does for The Weekly Standard are assigned to him. Not long ago, he reviewed two books that discuss how people relate to dogs as though they were human. More to his taste was reviewing a book about Adolf Hitler’s meeting in Munich in 1938 with then British Prime Minister Neville Chamberlin. Aikman’s father was in the RAF during World War II and Aikman has a special fondness for that period in world history. As a contributing editor for The American Spectator, he writes two- or three-page articles about news events that catch his attention. He did a piece on the 20th anniversary of Tiananmen Square (he was there during the violent crackdown on university students in China), and the Mumbai terrorist killings. For The Weekly Standard, he has done lengthy pieces exposing the Chinese labor camp system and dispage 10 • March 2010 cussing the visit he made to Haifa in 2006 when war broke out between Lebanon and Hezbollah. Aikman also records editorials for Salem Radio Network, a conservative Christian network comprised of 2,000 radio stations across the U.S. Again, he eschews politics in favor of foreign policy — and although the network is Christian, the only religious topics he tackles have an international theme. For instance, he might do a piece on Christians being persecuted in Afghanistan but seldom deals with domestic religious topics. One can learn more about Aikman by taking note of the books he has written. Among them are The Mirage of Peace: Understanding the Neverending Conflict in the Middle East; The Delusion of Disbelief: Why the New Atheism is a Threat to Your Life, Liberty, and Pursuit of Happiness; Billy Graham: His Life and Influence; Jesus in Beijing: How Christianity is Transforming China and Changing the Global Balance of Power; A Man of Faith: The Spiritual Journey of George W. Bush; and Great Souls: Six Who Changed a Century. What he’s learned about self-promotion As an experienced author, Aikman has learned that many publishers and publicists do not do an adequate job of promoting books by lesser-known or debut authors. He has been assigned publicists who did not read his book and, even worse, had no idea what it was about when they wrote press releases that were sometimes inaccurate. He now insists on reading press releases written about his books before they go out and makes certain that the book jacket copy is accurate. “They may call you an expert on Zen Buddhism and you’re not,” he observes. While promoting his book Jesus in Beijing, Aikman persuaded his publicist to send a free copy to any academic who requested one. Then he primed the pump by sending letters to 50 colleges and universities with theology departments that might be interested in receiving a review copy. He has also found that “small scale marketing is more effective than large scale marketing.” He is Steve Harrison's Book Marketing Update Turn radio and TV interviews into sales, Part 1... — continued from page 2 Valentine’s Day that was targeted to men. On the screen they showed several women who said things like, “My friends were just shocked at how generous he was” or “He really showed the other men.” by following what you are talking about today, she not only lost weight but met a man on the beach and they got married a year later. Stories like these help people experience a “why” —why should they take action? The ad’s underlying message was, “Order these flowers, because you’ll look really good compared to the other guys out there.” ProFlowers focused on the positive outcome of ordering their flowers and made that message into a little story or vignette. As you’ve noticed, I put an emphasis here on stories. It’s amazing how few people really tell stories, even brief ones, as I just did. Tell stories that show what can happen as a result of following your advice. So you also want to tell a story. If you’re a diet expert, the story could be about a woman who lost weight and finally fit into a bikini … but there’s more to it. Maybe she had been divorced and had gone through a really dark period in her life. But Those are four valuable tips you can use to get more powerful results from your publicity. Make sure you read my column next month, when I’ll share more key strategies for turning interviews into sales. & not above going into bookstores to ask if they have a book by David Aikman. If they do, he asks if he can sign it and may also arrange to give an informal coffee lecture. Pitching info n Aikman’s major interest is foreign policy. n He focuses on China, Russia, and the Middle East. He will do religious topics only if there is an international tie-in. n He likes books written by both academics and journalists, although he favors the latter because books written by journalists tend to have more immediacy than those written by professors. n Best way to pitch is by email. Simply provide him with the title of the book and several sentences on what it is about. If he’s interested in receiving the book, he’ll let you know. n Aikman will more than likely answer your email even if he is not interested in receiving a copy of the book. Contact info David Aikman 38042 Forest Mills Road Leesburg, VA 20175 703-608-8030 540-338-3060 [email protected] www.davidaikman.com & Steve Harrison's Book Marketing Update Publishers Weekly... — continued from page 8 address timely publishing issues and solutions or offer personal reflections on one aspect of writing or publishing. Both humorous and serious essays are welcome. Send to: Lynn Andriani, 646-746-6909; [email protected]. • PW’s Spring and Fall Announcement issues are widely read by industry professionals, bookstore managers and librarians, so make sure you send information on your books well before the deadlines. Dick Donahue (646-746-6729) is the best contact for these announcement issues. Contact Info Dee Watson Executive Assistant Publishers Weekly 360 Park Avenue South New York, NY 10010 Phone: 646-746-6759 Fax: 646-746-6631 www.publishersweekly.com & March 2010 • page 11 Have a hot topic about parenting, health, cooking or sex? ChiKiiTV’s Internet videos provide expert solutions for 17 million women Busy women need fast solutions to everyday problems, and they often turn to female-centric Web sites to find them. One of those sites, www.sheknows.com, gets over 17 million monthly visitors and is the third largest Internet destination. What are those visitors watching? Online videos filled with expert information and advice from authors. ChiKiiTV produces thousands of those videos, and the company is looking for experts to interview. ChiKii produces original, three to five minute videos for some of the most trafficked sites on the Internet, including YouTube, Hulu, Grab and SheKnows. ChiKii produces SheKnows’s Daily Dish video, hosted by Shay Pausa, founder of ChiKii. A new video debuts every day, Monday through Friday. That means ChiKii needs a lot of fresh content. ChiKii produces videos on a wide variety of topics, or “channels,” including love, sex, Shay Pausa beauty, healthy living, pregnancy, parenting, career, finance, travel, home and garden. While videos are ChiKii’s main output, the company also distributes articles, excerpts and essays. ChiKii puts new, written content on its site once a week; SheKnows adds new content daily. Whether in video or written form, ChiKii aims to provide women with information, fun and a sense of community—like having an Internet girlfriend. That is why Pausa named her production company ChiKii. It’s the Apache word for girlfriend. Pausa is now a host, executive producer, and expert in digital entertainment for women. How did Pausa’s production career begin? “I was in a different field,” Pausa says. “A series of health issues caused me to write a bucket list. The list had crazy things, including producing. In 2005, I went to a TV industry conference and everyone talked about the Internet being the page 12 • March 2010 next big thing in production. I thought that maybe I should produce specifically for the Internet. When NBC bought iVillage, the Internet production field took off and I knew that I wanted to be part of it.” She took a unique approach. “I wasn’t interested in creating another Web site,” Pausa says. “I decided that I would find Web sites that needed programming instead of creating Web sites.” Why did she focus on women and moms? “It was the thing I felt that I knew the most about,” Pausa says. “I know a lot of women with interesting stories. Plus, 80 percent of all buying decisions are influenced by women. I knew that’s where the sponsorship and advertising dollars would be.” Putting all of that together, Pausa approached her first target: SheKnows. “At the time, SheKnows was among the top ten sites for women. But the site was all written content. I met with them and asked about their video strategy. They didn’t have one. They said video was something they wanted to do, but they had not gotten to it. I asked them to let me produce the videos. We started with ten segments. That was three years ago.” Now, ChiKii produces Daily Dish as well as additional videos and special programs for SheKnows. One of those programs is Real Moms Guide, a 26episode reality series that follows four mothers facing different issues. Sponsored by Mott’s, the show began taping its second season in March. ChiKii is also producing two other series. Home Stretch provides room makeovers for deserving moms. Families Collide follows couples having their “meet the parents” experiences. But expert advice videos remain ChiKii’s focus. Pitch headlines, tips and examples “I’m looking for a lot of experts,” Pausa says. “Every day, we’re covering a lot of topics.” Pausa says that parenting is her number one subject, followed by health. What’s the best way to pitch story ideas? “Talk to me in headlines,” Pausa says. “The headSteve Harrison's Book Marketing Update line gets our attention. Then give me the tips or bullet points. Write the pitch the way you would see if you watch the Today show. ‘A new study says that our kids are in front of TV and computer screens for 7 hours a day. What’s it doing to them? Author so-and-so has three tips for parents.’ Then list the three things.” The author may be the expert on a subject, but to make good video, Pausa needs illustrative examples. For example, Pausa was contacted by an attorney who warned of the dangerous side effects of fertility drugs. “It’s a great topic, but the lawyer didn’t have any women who had experienced this.” Pausa doesn’t have time to locate examples, so if you have them at the ready, tell her so in an email. Planning to pitch a story around a holiday or national event? “Give yourself a good two months in advance of a story topic related to something timely,” Pausa says. “It’s not just because we get so many submissions. It’s because we need time to schedule and coordinate the technical aspects.” Here’s another helpful tip. Keep the book. Send the video. Pausa’s production office has boxes and boxes of books. More important to her is video of the author. Pitching tips n ChiKii has a two month lead time. So contact Pausa way ahead of time if your topic ties in to an upcoming holiday or event. n Send email pitches to [email protected]. n Start the email by writing a headline, and then include a few tips or bullet points. If you have a visual way to illustrate the story, mention it. n In your pitch, explain how you can address one or more specific topics that ChiKii covers. Watch the segments at www.chikiitv.com before you pitch. n If you have people available to be interviewed for the segment, be sure to write that into the email. The more “case studies,” the easier it is for the producers. n Send a video of yourself to the producers. Embed it in the email, or use YouSendIt.com. n ChiKii publishes articles, essays and excerpts. If your subject isn’t right for video, pitch it for prose. “I love to see people on camera because it gives me a lot of information,” she says. “It’s best to send (videos) electronically via email or YouSendIt.com.” Pausa created a unique way to produce segments from satellite interviews. She makes it look as though the author is on her set in Arizona. Before you pitch Pausa, watch ChiKii. Segments are readily available at www.chikii.com and www.sheknows.com. There are many different topics, so find the right one to pitch. Make sure you understand what ChiKii is, and does before you contact her. “My cameras are live on my side, and the cameras are live on the author’s side. Both sides are recorded. The author – or the technical staff – emails me the digital file of the interview that they recorded. We edit it together here, and it looks seamless.” “I can’t tell you how many times I get emails that say ‘This is good information for your readers or listeners.’ I don’t have readers or listeners. I have viewers. If you’re just mass mailing me, I’m not interested.” Satellite technology is expensive, and so are sat tours. Pausa says that authors can seek sponsorships from their publisher or from a company looking to market its brand. Create satellite tours How are the videos created? ChiKii uses satellite hook ups and works with authors doing satellite tours. “Sat tours” are when authors go to production facilities in their hometowns and conduct a series of radio, TV and video interviews. Pausa offered a successful example. “Jackie Silver has a book, Aging Backwards, and she got sponsored by a product called Ageless Fantasy. The company booked Jackie on a sat tour and she did radio, TV and video web, including us. In her interview, she gave five or so tips for aging backwards. Within those tips, — continued on page 15 Steve Harrison's Book Marketing Update March 2010 • page 13 Ideas you can use Smart professional strategies from your fellow authors and publishers Mandy S. Williams is not the usual author. For one thing, she loves to race Ferraris. For another, she has a master’s degree in international finance and knows the importance of doing her homework before approaching any business venture. In addition, her brain is set up to make unusual connections, something her sister Tina Pennington found out when she first confided in Williams that her husband had just lost his job and she didn’t know what to do about it. Williams not only offered her sister advice, often in instant messages, phone calls and e-mails, but took care to preserve all of their exchanges with the idea of turning them into a book. Pennington was not initially thrilled by the idea; Williams recalls that her sister had a look of horror on her face when she said, “I’m going through a crisis and you are coming up with a business venture?” That venture became What I Learned About Life When My Husband Got Fired!, which the sisters self-published in 2009 under the pseudonyms Red (Pennington) and Black (Williams). And just like the original genesis of their book, the sisters have made some unusual marketing moves from which others can learn. Receiving help in unlikely places, like Neiman Marcus’ window Williams came up with an unusual idea to launch the book—seeking the help of her local Neiman Marcus department store. As one of its devoted customers in the Houston area, she knew the store fairly well. After doing some research, Williams learned that the upscale retailer of designer apparel, jewelry, accessories, and beauty and home products also sold specific books from time to time if they were a good match for its customers. Furthermore, Williams was convinced that she and her sister represented the two types of customers Neiman Marcus serves—the couture customer and the more down-to-earth contemporary and online customer. Tip No. 1: Approach businesses you patronize Even though Williams is a regular Neiman Marcus shopper, she still did all she could to learn about the company before approaching it. She determined who their shoppers were, read the page 14 • March 2010 company’s financial statements and annual report and probed the difference between their stores and their online business. Previously Williams had run the marketing and sales department for an oil and gas company and learned this lesson: Before you call on a customer know more than that individual knows about their company. The first person Williams contacted at Neiman Marcus was the general manager of the store she patronizes. She presented him with an overview of the book and a press release. Unfortunately he did not know where to refer her. Tip No. 2: Offer specific benefits to potential partners Then Williams got a lucky break: The president of Neiman Marcus sent her a note soliciting feedback from her and other key customers. Williams seized upon that opportunity to tell the president about her book, and the president subsequently put her in touch with key people in the organization in Texas. They liked the idea of promoting the book because she was able to demonstrate to them that she understood their marketing and demographics and was able to tell them how selling her book could help them. The sisters’ book was subsequently featured in a large window display that included mannequins representing Red and Black. It was part of a tie-in to Neiman Marcus’ fall fashion trend show. The show’s theme not only featured black and red clothing but also the concept of “getting back to basics,” which jibed with the book’s theme. Even better, in a press release, the store manager compared the self-published book to The Devil Wears Prada. The Neiman Marcus kickoff also helped Williams get written up in Publishers Weekly. Williams had been reading the pub for several years before she decided to write a book and realized that she wanted to be featured in the magazine. She had a specific individual in mind she planned to pitch but learned that the phone number for that person was wrong on the Web site. Undeterred, she phoned another staffer, Judith Rosen, to ask for Steve Harrison's Book Marketing Update ChiKiiTV Internet video... the other writer’s phone number. To Williams’ surprise, Rosen expressed interest in writing about the book and then did so. Tip No. 3: Listen to your readers When they completed their book, Williams and Pennington thought its strength was that it was amusing and it also happened to have relevant and useful information. Readers subsequently told them that they believed the book’s strength is its useful information, which just happens to be told in a fun fashion. The sisters have also discovered that their audience transcends specific age groups and sexes, appealing to everyone from high school seniors to senior citizens. They have accordingly made adjustments to their marketing plan, which leads us to the next tip. Tip No. 4: Stay nimble Rather than build a marketing plan that you’re locked into, the sisters advise keeping an eye out for new opportunities that may present themselves. Tip No. 5: Make yourself look bigger to attract the media Even though the sisters’ publishing company, Red & Black Books, L.L.C., is a two-person operation, they did not want it to appear so. The folders and other materials they send to the media and their Web site sport a consistent logo and look. Their full media package includes an overview of the book, information on its potential audience and a review copy of the book. This professional-looking package helped them get on Cover to Cover Live, a national radio interview program on Sirius/XM Book Radio, which they pitched using information from Book Marketing Update. Most impressively, Williams and Pennington were given a half-hour of air time while the first half-hour went to bestselling author Nicholas Sparks. The full media kit also came in handy when they were contacted by television producers from their local Fox station in Houston who ended up featuring the duo. For more information on Red & Black Books, visit its Web page: www.redandblackbooks.com & Steve Harrison's Book Marketing Update — continued from page 13 she pitched Ageless Fantasy. It worked really well for all parties. Jackie promoted her book, the company got promotion, and we got great editorial content. She was a great guest.” Give great, short interviews When asked what she is looking for in a guest, Pausa replies, “The number one thing I look for in an author is the ability to give us the sound bytes we need. When I ask a question, talk to me in sound bytes so I can edit it.” Because the video segments average four minutes, Pausa says that brief, information-packed interviews are the best. “The very, very best (guest I’ve had) was Jan D’atri, author of Rescued Recipes. She had high energy, she knew her stuff, she came prepared and she was an absolute delight. I didn’t want her segment to end. S Renee was another great guest. I said, ‘I need three tips about time management.’ She gave me exactly what I asked for.’” Pausa says that an informative guest is good, but an energetic guest is great. “Having good energy is the best thing a guest can offer,” Pausa says. “I want someone communicating with the host, and the audience. It’s called cheating the camera. It means the guest is including the audience in the conversation without looking at the camera.” Another tip: brevity is the soul of video. Pausa says that great guests keep their answers and their tips brief. It’s not a lecture. It’s an interview. “There’s nothing more aggravating than asking one question and having the guest answer the next five. Then we spend more time editing, and it’s not worth it.” There is another option for authors who are not quite ready for prime time or unable to set up a satellite tour. Essays, articles and excerpts might be the best way to land a spot on ChiKii or SheKnows — but don’t send them blind. “Pitch the essay or article first,” Pausa says. “Follow the same guidelines for pitching a video, but tell us that you’re just pitching an article. If it’s right for us, we’ll ask for the written document. And, occasionally, we’ll publish — continued on page 16 March 2010 • page 15 Learn successful email marketing tips from the pros... — continued from page 6 the Day. Readers can also cruise the Web site and read the first chapters of numerous books. By January 2010, BookDaily had 75,000 subscribers and offered the first chapters of 80,000 books. “We have an agreement with a company, Dial-ABook, that works with 1,500 publishers,” Wolf explains. “That agreement allows us to publish the first chapter of those books.” The first chapter, and only the first chapter, Wolf clarifies. “We aren’t going to serialize current books and make them available for free. We’re in the authors’ corner on that. The authors wouldn’t make any money and neither would we. Our goal is to get subscribers to buy the book.” If authors and publishers don’t work with Dial-ABook, or if they are self-published, can they still get their books in front of BookDaily’s subscribers? Yes, and it’s free. “They can set up an author account on our site,” Wolf says. “As long as the ISBN number is in the system, we can work with the book. After we verify the identity of the author or publisher, we walk them through the process of uploading the first chapter in a text file. Then, we pull book cover images and reviews from Amazon. The book and the chapter appear on the Web site almost instantly.” BookDaily’s new features for authors and readers BookDaily has just introduced new features that Wolf believes will benefit readers and authors. In addition to the first chapter, authors and publishers can put content on sections titled “media” and “bio.” The bio section can be whatever background information authors want to share with readers. The media page can include photos, reviews and other press mentions, and links to audio or video clips. It’s all free and makes it easy for authors to educate readers about their books and their careers. BookDaily has other opportunities for authors and publishers to get in front of subscribers. For $450, authors can make theirs The Book of the Day that gets emailed to subscribers and featured on the home page of the Web site. For $300, publishers can “sponsor” a genre for a week. Genres such as mystery/thrillers, romance, travel and page 16 • March 2010 business/investing, appear on BookDaily’s home page and in the weekly emails. “We view the promotional packages in two tiers,” Wolf says. “Large budgets can own a category. A science fiction publisher with enough titles can own the sci-fi Book of the Day every day. Their books can be the only ones promoted. That would cost about $1,000 per month for genre sponsorship. “On the other end of the spectrum, for authors who are self-published or books that don’t have a broad appeal, we have $50 or $100 per month packages where we ensure they get a certain number of impressions with our subscribers,” Wolf says. “We have 75,000 email subscriptions to BookDaily,” Wolf says. “It’s in our best interest to connect our readers with great books.” Contact info BookDaily ArcaMax Publishing, Inc. 729 Thimble Shoals Blvd., Ste. 1-B Newport News, VA 23609 Phone: 757-596-9730 ext. 202 Email: [email protected] & ChiKiiTV Internet video... — continued from page 15 a straight book excerpt.” Pausa says that the written medium is a good way for men to get exposure on ChiKii and SheKnows, since the majority of their videos feature women. “I haven’t yet found my Dr. Oz or Dr. Phil,” Pausa says. “But I’m still looking.” Contact Info Shay Pausa ChikiiTV Media & Production 10105 E. Via Linda, Ste. 103, #150 Scottsdale, AZ 85259 480-212-1945 submission@chikiitv www.chikiitv.com & Steve Harrison's Book Marketing Update
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