Download Report

AIRTIME, LONG DISTANCE AND ROAMING
All Cincinnati Bell Wireless users are automatically put on Simplified Billing upon activation. To view call detail for
current and past statements go to: www.cincinnatibell.com/myaccount. If you select to receive Detailed Billing you will
be charged $.99 per mobile phone number on the account. An example of a detailed bill is as follows.
“Category” refers to how
Cincinnati Bell Wireless rates
your calls such as peak or
off-peak calling.
“Calls To” identifies the calls
you made. Calls made to your
wireless phone are listed as
“incoming.”
Account Name
Customer Name
Date of Invoice
1/23/06
Account Number
00000001
Telphone Number
000-000-0000
“Airtime” lists charges for total
minutes used at your home rate,
based on your selected Calling
Plan. Partial minutes are rounded up and billed as full minutes.
Page
3
Service User
Customer Name
HOME AIRTIME AND LONG DISTANCE CHARGES
Date
Time
Number Called
001 8/02
002 8/02
003 8/03
Ref
3:45P
1:53P
9:05A
000-000-0000
000-000-0000
000-000-0000
.00
.00
.00
.00
.00
.00
Total
.00
.00
.00
. . . . . . . .
. . . . . . . .
. . . . . . . .
1
TOTAL HOME AIRTIME AND LONG DISTANCE CHARGE
Long
Distance
. . . . . . . .
INCOMING
Minutes Airtime
12
4
2
. . . . . . . .
000-000-0000
Category
1
1
1
. . . . . . . .
. . . . . . . .
8:57A
LOCAL
LOCAL
COLUMBIA, MO
. . . . . . . .
. . . . . . . .
. . . . . . . .
. . . . . . . .
026 8/17
Calls To
Calls
From
5
.00
.00
.00
11
.00
.00
.00
CALL ORIGINS: Cincinnati
ROAMING CHARGES
Ref Date
Time
Number Called
Calls To
Cat
Minutes
Airtime/
Service
Long
Distance
Taxes
Total
Calls Made From: LONGVIEW, CA
001
002
7/31 10:37P
8/01 9:48A
000-000-0000
NACN
003 8/11 4:36P
000-000-0000
Subtotal for: LONGVIEW, CA
“Number Called” identifies
the number you dialed while in
another wireless system. Calls
made to your wireless phone
are listed as “incoming.”
Incoming calls received while
you are on the North American
Cellular Network® are further
identified as “NACN.”
SEATTLE WA
INCOMING
2
1
8
12
5.52
8.28
1.20
1.80
.46
6.72
10.54
KELSO WA
1
2
22
1.38
15.18
.38
3.38
.08
.54
1.84
19.10
SEATTLE WA
INCOMING
2
2
8
12
20
5.52
8.28
13.80
1.20
1.80
3.00
.46
.46
6.72
10.54
17.26
42
28.98
6.38
1.00
36.36
Calls Made From: RENO, NV
001 7/30 5:30P
000-000-0000
002 7/30 7:50P
NACN
Subtotal for: RENO, NV
TOTAL ROAMING CHARGES
IF YOU HAVE ANY QUESTIONS CONCERNING YOUR INVOICE OR SERVICE,
PLEASE CALL OUR CUSTOMER CARE DEPARTMENT AT 1-888-391-3925
“Long Distance” lists charges for
calls you made while in your
home calling area to destinations
both within and outside the
Cincinnati Bell Wireless local
wireless services calling area.
“Airtime” lists any daily access
and airtime charges incurred
while using your wireless phone
in another wireless system.
HOW TO READ YOUR
CINCINNATI BELL
WIRELESS BILL
SAVE TIME
PAY YOUR BILL ONLINE
eBill is our convenient, paperless billing
solution that makes paying your Cincinnati
Bell bill simple and hassle-free. With eBill,
you can view and pay your Cincinnati Bell
Wireless phone bill on our website.
Instead of receiving a paper bill, you’ll
receive a courtesy email when your bill is
ready to view online. You can also sign up
for additional email or text alerts if you’d
like to be reminded more frequently.
For even more convenience, sign up for
AutoPay and we’ll automatically deduct your
monthly bill from your checking account.
And best of all, these services are FREE!
To sign up for eBill and Autopay, visit
www.cincinnatibell.com/myaccount.
LAST
PAGE
9446
UNDERSTANDING YOUR WIRELESS BILL
This brochure has been prepared to help you understand the bills you receive from Cincinnati Bell Wireless. The terms
used in your bill are defined here in the sample bill. It is our goal to provide you with the information you need in an
easy-to-read format, so you get the most from your wireless service.
ACCOUNT SUMMARY
SUMMARY OF CHARGES
The first page summarizes your monthly account activity.
Designed to clearly display the breakdown of your charges in both summary and detail.
Cincinnati Bell W
ireless
“Monthly Service Charges” refers to
the monthly service fee associated
with your service plan and any
charges or credits for special
features you have selected.
CINCINNATI BELL
WIRELESS
CUSTOMER NAME
1234 STREET ADD
RESS
CITY, STATE, ZIP COD
E
Summary of month
ly
A summary of your
previous balance,
payments and adjustments.
A summary of current
charges, by category,
as detailed
throughout the bill
Previous Balance
charges for Accoun
t
Payments Receive
d Through
Adjustments
00000001
Date of Invoice:
96.54
96.54
1/23/06
Balance Forward
.00
Total Balance Forw
ard
Current Monthly
Charges
Monthly Service Cha
rges
Home Airtime Cha
rges
Home Long Distance
Charges
Messaging, Content
& Application Cha
rges
Roaming Charges
Other Charges and
Credits
Home Usage Taxes
+ Other Charges
Total Monthly cha
rges
TOTAL AMOUNT DUE
.00
.00
Tear-off portion of bill to
be included with your
payment.
ion With Your Paym
ent
CBF
Check here for chan
ge
of address (see rever
se)
1-888-391-3925
“Messaging, Content & Application
Charges”
summarizes charges for
ringtones and games,
downloads, messaging and
Internet browsing and any other
special applications.
Account # 00000001
Account Name: CINC
INNATI BELL WIRELES
S
CINCINNATI BELL
WIRELESS
P.O. Box 741832
Cincinnati, OH 452
74-1832
000000002000470
000000008000001
88470000141692
Amount Due
UPON RECEIPT
Amount Paid
100.35
“Other Charges and Credits”
details out Directory Assistance
and other charges or credits.
Page
Telphone Number
513-555-1234
SUMMARY OF CHA
RGES
MONTHLY SERVIC
E CHARGES
12/21/05 Through
1/20/06
MONTHLY SERVICE
- CBW 1000
2-WAY TEXT MSG W/I
NFO ALERTS
NO ANSWER TRANSF
ER
3-WAY CALLING
VOICE MAIL PLUS
WITH TEXT MESSAG
ING
CBW CALLER ID &
CAL
CBW INTERNET PLU L WAITING PKG
S
CBW INTERNET PLU
S PROMO
TOTAL MONTHLY SER
VICE CHARGES
12/21/05 Through
100.35
100.35
Date of Invoice
1/23/06
E
Account Number
00000001
HOME AIRTIME CHA
RGE
Please Return This
Port
Do not write any
additional comments
on remittance slip.
Contact us at
www.cincinnatibel
l.com or
“Home Airtime Charges” lists
charges for total minutes used in
your home calling area, based on
your selected service plan.
64.98
.00
.00
.00
.00
23.00
12.37
Due UPON RECEIPT
CINCINNATI BELL
WIRELESS SERVICE
S
Please send correspo
APPRECIATES YOU
R BUSINESS
nde
P.O. Box 10938, Lync nce to:
hburg, VA 24506
Billing Inquires Call
Cus
or dial 611 free from tomer Care 1-888-391-3925
your wireless pho
ne
CBW
1/23/06
Account Name
CINCINNATI BELL
WIR
3
Account Name
CINCINNATI BELL
WIR
Account Number
00000001
Service User
Customer Name
SUMMARY OF CHA
E
Date of Invoice
1/23/06
Telphone Number
513-555-1234
RGES (CONTINUED)
HOME USAGE TAX
ES + OTHER CHARGE
S
FEDERAL TAX
STATE TAX
USF MONTHLY SER
VICE
KENTUCKY LIFELIN
E SUPPORT
KENTUCKY SCHOOL
TAX
911 TAX
REGULATORY COST
RECOVERY FEE
TOTAL HOME USA
GE TAXES + OTHER
CHARGES
TOTAL CURRENT MO
NTHLY CHARGES
59.99
4.99
.00
.00
.00
.00
7.99
7.99CR
64.98
Page
4
Service User
Customer Name
@ 3.000%
@ 6.000%
@ 2.907%
@ 0.800%
@ 3.000%
2.64
5.28
1.74
.08
.15
.70
1.78
12.37
100.35
S
1/20/06 – CBW
1000
Category
1-PEAK
2-OFF-PEAK
3-WEEKENDS
Minutes
825
323
212
1360
Rate
.000
.000
.000
TOTAL HOME AIRTIM
Charge
.00
.00
.00
.00
E CHARGES
.00
MESSAGING, CON
TENT & APPLICATI
ON CHARGES
12/21/05 Through
1/20/06
Category
INC IN PLAN SENT MES
SAGE
TOTAL MESSAGING
, CON
Messages
S
Rate
.00
36
TENT & APPLICATI
ON
Charge
.00
CHARGES
.00
OTHER CHARGES
AND CREDITS
DIRECTORY ASSISTA
NCE
-
18 CALLS
23.00
TOTAL OTHER CHA
RGES AND CREDIT
S
23.00
“Home Usage Taxes” breaks out state, federal, and city
taxes. These taxes vary based on the county in which
you reside. In this section, you’ll also see fees for
items such as the Universal Service Fund (USF), 911,
etc. These fees are surcharges collected to support the
federal Universal Serivce Fund and the enhanced 911
Emergency Telephone Service programs.