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HOW to Access the Community Equipment Service (CES)
JUNE 2010
Please give feedback to Helen Gunningham and Heather Bright
The purpose of the document
To provide the basic information required to be able to access and order equipment provided by the Community Equipment Service.
This DOES NOT describe how to access equipment not provided via the Community Equipment Service
Based on previous work carried out by Karen Lovatt, Rosie Yarnell and Julie Mitchell.
Index
Process for Registering Prescribers and Authorisers
Guidelines for Prescribers
Guidelines for Authorisers
Form for Registering Prescribers
Fair Access to Care
Financial Authorisation Levels
Independent Living Centre’s role for NHS AND ACS Prescribers
Front Page How to order
Delivery Types
How to Order
How to Order equipment within the Catalogue
How to Order Non Urgent Specials
How to order Urgent Specials
Clinical Checklist
Completing the CES form
CES Order Form
Delivery Dates
Community Stores List
3
4-5
6-7
8
11-12
13
14
15
16
17
18
19
20
22
23
24
25
26-28
PROCESS FOR REGISTERING PRESCRIBERS AND AUTHORISERS
1. Complete either prescriber or authoriser competencies as appropriate:
2. Line manager to ensure that competencies have been met and then sign
3. Complete the ‘Form for Registering Prescribers - Page 9
4. Retain one copy for own records
Retain one copy for personnel file
5. Fax copy to Community Equipment Service FAO John Tuthill at PLUSS. Fax number 01392 429140.
COMMUNITY EQUIPMENT SERVICE (CES)
COMPETENCIES/GUIDELINES FOR PRESCRIBERS
AIM All prescribers/authorisers of equipment will be familiar and competent to use the following information, which is available on the CES
pages of [email protected], Tarkanet (North Devon) and DCC website.
OUTCOMES
• Clear accountability and responsibility of prescribing and authorising at complex care team level.
• Clear clinical reasoning to support the request for equipment form the Community Equipment Service that meets the clients
need in accordance with standard practice and policies.
• Accountability at prescriber/authoriser level to track/review high spend equipment for example mattresses and step up/down as
required.
• Ensuring clients get the right suitable equipment to support them in the community at the right time and that this is returned if not
required.
• Prescribing/authorising trends will be audited and reviewed both at complex care tem level and strategically.
Clinical responsibility
1. Fair Access to Care
2. Prescribing Equipment in Care Home Document
3. Where equipment can be bought – advice for signposting
people to enable them to buy equipment when
appropriate
4. How to access wisebuy leaflets
5. Initiate Incident reporting via Datix when appropriate
6. Bed Rail Policy OCT 2008 to Oct 2010
7. Medical Devices Management Policy (September 2007 –
March 2008)
8. Be aware of their own levels of competency and
professional expertise when ordering equipment, and
seek advise form others when necessary
9. Know your own individual financial authorisation level
and who to contact in your
team/cluster for higher level authorisation.
10. Knowledge of the electronic catalogue, and how to use
this to inform prescribing.
11. Understand the difference between the following –
• Urgent same day delivery
• Three day delivery
Available from
Page 10/11
Infopoint/Tarkanet/DCC website
www.devon.gov.uk/ilc
www.devon.gov.uk/ilc
Confirm with line manager re
completion
Infopoint
Infopoint/Tarkanet
ILC training re equipment via
Learning and Development.
Pressure care training via Tissue
viability service
Page 15
Infopoint/Tarkanet/DCC web site
Page
Sign to indicate
you are
competent in
these areas
Line manager
signature
•
•
Special orders
Urgent special orders
12. Know the delivery dates for your area
13. Be aware or the Independent Living Centre (ILC) –
• Know they run training courses on equipment
prescribing
• Know they can demonstrate equipment
• Know they can help with specific advice for
prescribers, authorisers and
clients
• Advice identifying appropriate recycled specials
available in CES store
Forms and ordering
14 Know the correct form to use:A) Order form
B) Minor adaptation form
C) Catalogue feedback form
D) Incident reporting through Dattix
E) CES Monitoring Form
15 Know how to complete order form
16 Know how to order standard equipment
17 Know how to order specialist equipment
Specific Policies
18 Bed rail policy
19 Manual Handling risk assessors training
20 Hoist training
21 Medical devices Management policy
22 Manual Handling Policy
Beds and mattresses
23 Be competent and use the specification on prescribing
pressure care mattresses, contact Tissue Viability for
advice as per the flow chart and forward completed
copies
24 Be competent to use the ordering beds flowchart for
clinical reasoning
25 Become familiar with other bed equipment that may be
used, to solve problems. e.g. Pillow lifters
Signature of Prescriber
Signature of Lead Authoriser in your Cluster
Page 21
Page 13
Web page – www.devon.gov.uk/ilc
Tel no. 01392 687276
Infopoint/Tarkanet/DCC web page
Page 16
Page 17
Page 18
Infopoint
Date achieved
Date
Community Equipment Services
COMMUNITY EQUIPMENT SERVICE (CES)
COMPETENCIES/GUIDELINES FOR AUTHORISERS
AIM All prescribers/authorisers of equipment will be familiar and competent to use the following information, which is available on the CES
pages of
www.infopoint .devonpct.nhs.uk and will be on Tarkanet (North Devon).
OUTCOMES
• Clear accountability and responsibility of prescribing and authorising at complex care team level.
• Clear clinical reasoning to support the request for equipment form the Community Equipment Service that meets the clients
need in accordance with standard practice and policies.
• Accountability at prescriber/authoriser level to track/review high spend equipment for example mattresses and step up/down as
required.
• Ensuring clients get the right suitable equipment to support them in the community at the right time and that this is returned if not
required.
• Prescribing/authorising trends will be audited and reviewed both at complex care tem level and strategically.
• List compiled of all requests for ‘specials’
• Identify any local trends
Clinical responsibility
1. Professional Accountability Document
2. Fair Access to Care
3. Prescribing Equipment in Care Home Document
4. Where can equipment be bought – advice regarding signposting
to buy equipment when appropriate
5. How to access wise buy leaflets
6. Initiate Incident reporting via Datix when appropriate
7. Bed Rail Policy OCT 2008 to Oct 2010
8. Medical Devices Management Policy (September 2007 – March
2008)
9. Be aware of their own levels of competency and professional
expertise when ordering equipment, and seek advise form others
when necessary
Available from
Page 10
Infopoint/Tarkanet/DCC website
www.devon.gov.uk/ilc
www.devon.gov.uk/ilc
Confirm with line manager re completion
Infopoint
Infopoint/Tarkanet
ILC training re equipment via Learning
and Development. Pressure care
training via Tissue viability service
General
10. Know your own individual financial authorisation level and who
to contact in your team/cluster for higher level authorisation.
11. Knowledge of the electronic catalogue, and how to use this to
Sign to indicate you are
competent in these areas
Sign to indicate you are
competent in these areas
Page 12
Infopint/Tarkanet/DCC web site
Line manager
signature
inform prescribing.
12. Understand the difference between the following –
•
Urgent same day delivery
•
Three day delivery
•
Special orders
•
Urgent special orders
13. Know the delivery dates for your area
14. Be aware or the Independent Living Centre (ILC) –
•
Know they run training courses on equipment
prescribing
•
Know they can demonstrate equipment
•
Know they can help with specific advice for
prescribers, authorisers and clients
•
Advice identifying appropriate recycled specials
available in CES store
Forms and ordering
15. Know the correct form to use:F) Order form
G) Minor adaptation form
H) Catalogue feedback form
I) Incident reporting through Dattix
J) CES Monitoring Form
16. Know how to complete order form
17. Know how to order
18. Know how to order specialist equipment
Specific Policies
19 Bed rail policy
20 Manual Handling risk assessors training
21 Hoist training
22 Medical devices Management policy
23 Manual Handling Policy
Beds and mattresses
24 Be competent and use the specification on prescribing pressure
care mattresses, contact Tissue Viability for advice as per the flow
chart and forward completed copies of the specification s to Tissue
Viability alongside CES request for audit.
25 Be competent to use the ordering beds flowchart for clinical
reasoning
26 Become familiar with other bed equipment that may be used, to
solve problems. E.g. Pillow lifters
Signature of Prescriber
Signature of Lead Authoriser in your Cluster
Page 15
Page 21
Page 13
Web page – www.devon.gov.uk/ilc
Tel no. 01392 687276
Infopint/Tarkanet/DCC web page
Page 16
Page 17
Page 18
Infopoint
Date achieved
Date
Page deliberately left blank
How to order Equipment from the Community Equipment Stores
8 8CES Equipment June 2010
DEVON COMMUNITY EQUIPMENT SERVICE
FORM FOR REGISTERING PRESCRIBERS
NAME
JOB TITLE
ADDRESS
CLUSTER
TELEPHONE NUMBER
MOBILE TELEPHONE NUMBER
PRICE BAND / VALUE I CAN AUTHORISE
CONFIRMATION I MEET THE REQUIRED
COMPETENCIES TO ORDER
EQUIPMENT PROVIDED BY CES
YES / NO
LINE MANAGER NAME
LINE MANAGER SIGNATURE
DATE
How to order Equipment from the Community Equipment Stores
9 9CES Equipment June 2010
Page deliberately left blank
How to order Equipment from the Community Equipment Stores
1010CES Equipment June 2010
FAIR ACCESS TO CARE (FACS)
The eligibility criteria for Community Care Services used by Devon Social Services and agreed y the Health Community is away of ensuring fair access to
care services. The FACS criteria must be applied at the time of assessment and when reviewing needs.
The framework is based on individuals’ meds and associated risks to independence and includes four eligibility bands – critical, substantial, moderate and
low. When placing individuals in these bands, the guidance stressed that councils should not only identify immediate needs, but also needs that would
worsen for the lack of timely help.
The following criteria for each band describes the seriousness of the risk to independence o other consequences if needs are not addressed. However the
Threshold for Services and equipment provision as of July 2004 is: Critical and Substantial only
Critical –when
• Life is, or will be, threatened;
And /Or
• Significant health problems have developed or will develop;
And/Or
• There is, or will be, little or no choice and control over viral aspects of the immediate environment;
And/Or
• Serious abuse or neglect has occurred or will occur;
And/or
• There is, or will be, an inability to carry out v8ital personal care or domestic routines;
And/or
• Vital involvement in work, education or leaning cannot or will not be sustained;
And or
• Vital social support systems and relationships cannot or will not be sustained;
And or
• Vital family and other social roles and responsibilities cannot or will not be undertaken.
Substantial – when
• There is, or will be, only partial choice and control over the immediate environment;
And/Or
• Abuse or neglect has occurred or will occur;
And/Or
• There is, or will be, an inability to carry out the majority or personal care or domestic routines;
And/Or
• Involvement in many aspects or work, education or learning cannot or will not be sustained;
And/Or
• The majority of social support systems and relationships cannot or will not be sustained;
And/Or
•
The majority of family and other social roles and responsibilities cannot or will not be undertaken.
How to order Equipment from the Community Equipment Stores 11CES Equipment
11 June 2010
The below are NOT within the current threshold for services
Moderate-when
•
There is, or will be, an inability to carry out several personal care or domestic routines;
And/Or
• Involvement in several aspects or work, education or leaning cannot or will not be sustained;
And/Or
• Several social support systems and relationships cannot or will not be sustained;
And/Or
• Several family and other social roles and responsibilities cannot or will not be undertaken.
Low –when
• There is, or will be, an inability to carry out several personal care or domestic routines;
And/Or
• Abuse or neglect has occurred or will occur;
And/Or
• Involvement in one or two aspects or work, education or learning cannot or will not be sustained;
And/Or
• One or two social support systems and relationships cannot or will not be sustained;
And/Or
• One or two family and other social roles and responsibilities cannot or will not be sustained;
And/Or
•
One or two family and other social roles and responsibilities cannot or will not be undertaken.
If needs are identified below the threshold line then information and advice about available services must be given, e.g. Independent Living Centre, ‘Wisebuy’
leaflets (available via the ILC website http://www.devon.gov.uk/ilc.htm.), where to by own equipment.
FACS ONLINE LEARNING MODULE
From Google enter “Devon Learning Network”
Select the first option
Click on “e-learning” (blue box under site features)
Click on “FAC”
How to order Equipment from the Community Equipment Stores 12CES Equipment
12 June 2010
DEVON COMMUNITY EQUIPMENT SERVICE
AGREED JOINT AGENCY FINANCIAL AUTHORISATION LEVELS
Price Band
(as described in catalogue)
Authorised Person
A–B
(up to £100)
Any authorised person can prescribe
A–G
All authorised qualified Social Care and
Health professionals (therapists and nurses)
(up to £1,000)
(Band 5 / newly qualified staff will only be authorised up to £500 until competence has
been agreed by line manager and PLUSS alerted.)
A–K
- Community Matrons
(£1,001 - £5,000)
- And items not in the catalogue (non-
N.B.
- ACS OT Practice Managers
- Professionals Leads (including Moving & Handling Advisors)
urgent specials)
- Community Nurse Team Leaders / Managers
-
And same day / 1 day deliveries
- Cluster Managers
-
See critical mattress flowchart
- Therapy Leads / Managers
Bands for authorisation refer to the total equipment value on one order and will be subject to audit.
Professionals will be expected to prescribe equipment that meets client need in accordance with standard practice and policies.
For Specials:
•
•
•
•
Cluster Co-ordinators to keep special orders on spreadsheet. Each CCT to decide on specific person to authorise ‘specials’
Orders above £5,000 to be authorised by Ian Deakin or Jill Smith
All urgent specials to be authorised by Ian Deakin or Jill Smith
Please see special pathway for pressure care mattresses – contact Tissue Visibility
How to order Equipment from the Community Equipment Stores 13CES Equipment
13 June 2010
Independent Living Centre’s Role for NHS and ACS prescribers – Tel no. 01392 687276 – web site www.devon.gov.ilc
1. For advice on:
Catalogue equipment
Recycled catalogue items available in store
Loan equipment to prescribers for assessments only
Suppliers of alternative equipment to meet client need
Companies who hire equipment to meet client need
Companies who hire equipment privately
Cost effective alternatives to special orders
2. Provides training for:
Assessing and Fitting of CES Catalogue equipment
Equipment awareness training for call centre staff when requested
M9ontly themed equipment exhibitions with workshops for all staff and general public
Training and Themed Open events around the count (see website details)
3. Offer free and impartial assessments and information to anyone in Devon who is looking for equipment to enhance their independence.
How to order Equipment from the Community Equipment Stores 14CES Equipment
14 June 2010
HOW TO ORDER
How to order Equipment from the Community Equipment Stores 15CES Equipment
15 June 2010
Delivery Types
1. Standard 7 working days
2. 3 working days
3. Authorised urgent same day / next day
How to order Equipment from the Community Equipment Stores 16CES Equipment
16 June 2010
How to order
DELIVERY
For standard equipment within authorisation level
1.
Prescriber to complete CES Form – ensure all fields are completed
a. From nhs.net email address – email directly to [email protected]
b. From devon.gov.uk address – email directly to [email protected]
c. Alternatively fax to number 01392 429140
For standard equipment but with urgent delivery item
a. Check within Satellite store if equipment is available, if so, issue direct from store
b. Prescriber to complete CES form – ensure all fields are completed and email to authoriser with explanation in email need for urgent
delivery. Prescriber to contact authoriser by telephone to prompt. For next day delivery emails but have been received by CES by 1pm.
c. If agreed authorise to email direct to [email protected] confirming authorisation and copy prescriber in email**** please note decision to
supply date is the date authorisation has been gained.
d. Authoriser to retain copy of order form, prescriber to print copy and place in clients patients notes.
For Special equipment
1.
Prescriber to contact ILC to check alternative available in store
a. If alternative available complete CES form and send/email to NAMED AUTHORISER with explanation of need and confirmation that equipment
is available in store. Prescriber to contact authoriser y telephone to prompt. Authoriser to email direct to [email protected] and copy
prescriber in to the email. Authoriser to retain copy of order form. Prescriber to print own copy and place in patient/clients notes. ****Please note
decision to supply date is the die authorisation has been gained.
b. If alternative not available complete CES form and send/email to NAMED AUTHORISER with explanation. Prescriber to contact authoriser by
telephone to prompt.
c. Authoriser to email direct to [email protected] and copy prescriber in to the email. Authoriser to retain copy of order form. Prescriber to print
own copy and place in patient/clients notes. ****Please note decision to supply date is the die authorisation has been gained.
How to order Equipment from the Community Equipment Stores 17CES Equipment
17 June 2010
How to Order Standard Equipment
Equipment within
Catalogue
Within Authorisation Level
Above Authorisation Level
Complete CES Order Form and email to
CES. Keep copy for patient notes.
1.
2.
Complete CES order form and email
to senior staff and telephone to
prompt.
Senior staff member to authorise and
email to CES. Keep copy for notes
Urgent request
Check in Satellite Store
YES
NO
Complete order form and issue from store
Complete order Form and email to
Authoriser with clinical reasoning and
telephone to prompt
If not agreed
If agreed
Discussion between authoriser and
prescriber
Authoriser to email CES and copy
prescriber in. Both to keep notes one for
patient records, and one for records.
How to order Equipment from the Community Equipment Stores 18CES Equipment
18 June 2010
Please note requests for next day delivery must reach CES by 1pm
How to Order Non Urgent Specials
This is equipment which is not in the catalogue and has to be ordered to meet the non urgent clinical need
Advise of alternatives or Contact ILC
Not in Catalogue
Contact PLUSS CES if type of
equipment already known and check if
equipment already in stock in CES Store
No alternative available on shelf.
Identify equipment and supplier
with ILC
Alternative available i.e. recycled
special
Complete CES order form and
clinical reasoning email to local
authoriser
Complete CES order form and
clinical reasoning email to local
authoriser
Authorise
Authorise
IF agreed
Email order to CES
And copy to authoriser prescriber
which is retained on records
If not Agreed Alternative solution
suggested
IF agreed
Email order to CES and copy to
authoriser prescriber which is
retained on records
How to order Equipment from the Community Equipment Stores 19CES Equipment
19 June 2010
If not Agreed Alternative solution
suggested
How to Order Urgent Specials
This is equipment which is not in the catalogue and has to be ordered immediately to meet the urgent clinical need
Advise of alternatives or Contact ILC
Not in Catalogue
Contact PLUSS CES if type of
equipment already known and check if
equipment already in stock in CES Store
No alternative available on shelf.
Identify equipment and supplier
with ILC
Alternative available i.e. recycled
special
Complete CES order form and clinical
reasoning email to
[email protected] or
[email protected] with telephone
Complete CES order form and
clinical reasoning email to
[email protected] or
[email protected] with
call to prompt
telephone call to prompt
Ian Deakin or Jill Smith to
consider authorising
Ian Deakin or Jill Smith to
consider authorising
IF agreed
Ian/Jill Email order to CES
And copy to authoriser prescriber
which is retained on records
If not Agreed Alternative solution
suggested
IF agreed
Ian/Jill Email order to CES and
copy to authoriser prescriber which
is retained on records
Note: Please ensure CES order forms emailed to Ian & Jill are password protected
How to order Equipment from the Community Equipment Stores 20CES Equipment
20 June 2010
If not Agreed Alternative solution
suggested
Page deliberately left blank
How to order Equipment from the Community Equipment Stores 21CES Equipment
21 June 2010
CLINICAL CHECK LIST FOR THE PRESCRIBING FOR
PRESSURE RELIEVING EQUIPMENT
PATIENT’S NAME: ……………………………………
ADDRESS
……………………………………………
…………………………………………………………….
NHS NO. ………………………………….
DOB ………………………………………
POSTCODE: …………………………….
Before ordering all staff need to complete the following guidelines to justify their request for pressure relieving
equipment and then order GENERICALLY from the appropriate category. The rationale for equipment needs to take
into account clinical assessment, care provision, risk assessment and professional judgement.
BASIC MATRESS/CUSHION For Patients:1.
2.
3.
4.
Identified as “at risk”. (Waterlow 10-14, Medley 0-9)
Able to reposition /turn within the bed/chair with no assistance
Grade 1 or 2 (superficial) pressure ulcer
Whose condition and wounds are stable or improving
INTERMEDIATE MATTRESS/CUSHION For Patients:1.
2.
3.
4.
Identified at “high risk”. (Waterlow 15-20, Medley 10-19)
Able to reposition/turn regularly with assistance
Able to access regular assistance with repositioning at least
4 hourly or spends a limited amount of time in bed
Whose condition and wounds are stable and not deteriorating
Grade 2 or 3 pressure ulcer
CRITICIAL MATTRESS/CUSHION For Patients:1.
2.
3.
4.
5.
6.
7.
Identified as at “very high risk”. (Waterlow 21+, Medley 20-36)
Unable to move or reposition without maximum assistance and are completely
bed bound
Where assistance is not available 24 hours a day
With up to Grade 3/4 pressure ulcers
Whose condition and wounds are deteriorating
Who exceed the weight and limit of intermediate equipment
Who have a long term debilitating condition
Date …………………………..
Review date ………………..……
4 weekly or if clinical condition changes
Copy of this form together with the CES Prescription form to be sent by email to the authoriser if different to the
prescriber.
If a critical level mattress ONLY is required a copy of this form and the CES Prescription form needs to be sent to
[email protected] who will pass it on to either Janine Prytherch – Clinical Lead, NHS Devon or Mel Hucker –
Clincial Lead, North Devon for authorisation.
Prescribers Name
………………………………………
Authorisers name if different: ……………………………………… Tel No. …………………
Name of Complex Care Team: …………………………………..
How to order Equipment from the Community Equipment Stores
2222CES Equipment June 2010
Completing the CES order form
When completed all order forms to be emailed to [email protected] unless they require special authorisation. Order should only be faxed if the computer is
unavailable.
You must state the measurements required, for example walking frame to be set at height of …….
Toilet frame to be set at height of……
Please ensure that all the boxes are completed.
Requisition date – is the date the order form is completed and sent to CES.
The decision to supply date is when the decision to make the order was made. This particularly applies when authorisation is required – the decision to supply
date is the date it is authorised and sent to CES These should ideally be the same day or close together.
Order raised by - must be the name of an authorised prescriber.
Delivery/Collection – Please ensure that this is completed. Collections must be on a separate form from delivery. Please ensure that the correct box is
selected to indicate type of delivery or collection – one box only for each item.
The delivery priority – box has a drop down menu for 7 working days delivery, 3 working days delivery or authorised urgent.
a) 7 working days delivery does not mean that the delivery will take 7 days. Attached is delivery schedule for each area.
b) 3 working days delivery costs £36 and is to reduce the use of same day delivery/next day deliver requests.
c) Same day/next day delivery costs £90 er and the requests need to be with CES before 1pm the previous day.
The loan period is drop down menu for the length of time you require the item to be with the patient.
GP Practice code must be entered. Each base has a list of the practice codes for their area. If you are unsure of the code please enter the name of the
practice not the GP.
The catalogue code must be entered and can be found in the CES catalogue in the Community Equipment Service Section on Infopoint, Tarkanet and DCC
Website. Please ensure you use the up to date codes, if the item you are requesting is not in the catalogue then it is a special item. Insert special into the
code section. The price band can also be found in the appropriate catalogue page.
Special instructions must indicate information such as height required which room the equipment is to be based in, instructions for access to the house etc.
Please ensure that the delivery/collection address and contact person fields are completed if different from Client’s address or prescriber. Financial/special
authorisation to be completed by authoriser.
Deliver means CES deliver the piece of equipment only.
Deliver and Fit means CES will deliver piece of equipment and fit to furniture etc.
Delivery, Fit and Demonstrate means CES will deliver and fit equipment and demonstrate how to use it. E.g. how a bath lift goes up and down. The driver
will not assess the safety of the client using the piece of equipment. If an individual has been assessed as requiring individual instructions or further practice
then the prescriber will need to provide this.
How to order Equipment from the Community Equipment Stores 23CES Equipment
23 June 2010
CES1
Amended 16 June10
Community Equipment Service Order Form
Community Equipment Service Contact Details
Telephone 01392 204144
email [email protected]
Fax 01392 429140
Prescriber Details Please Print
Client Group: Child
Adult
Area
A & CS
Requisition ID
NHS
JAT
CHC
(Please enter locality)
Order Raised by:
Order Date:
Email address:
Telephone Number:
Decision to supply Date:
Delivery / Collection: (Please indicate which)
Delivery Priority (Please indicate which)
Specific delivery Date:
Loan Period: (Please indicate which)
dd / mm / yyyy
dd / mm / yyyy
dd / mm / yyyy
(Please referrer to published schedule)
Client Details Please Print
Surname:
Forename:
Post
Code
Address:
Care Home:
DoB:
dd / mm / yyyy
Telephone Number:
CareFirst Number (if applicable):
GP Practice Code and short name
Equipment Details Please Print
Cat Code
Price
Band
Qty
Special Instructions Please Print
Description
Deliver
Deliver
and Fit
Deliver, Fit,
Demonstrat
e
Collect
New Product Special Priority Only
Delivery or Collection Address (if different from client’s above) Please Print
Address:
Post Code:
Telephone Number:
Contact Person (in case of problems with delivery or collection if different from Prescriber) Please Print
Name:
Telephone Number:
Financial/Special Authorisation (if required, required for all ‘Specials’) Please Print
Name:
Date:
Position:
Signature:
How to order Equipment from the Community Equipment Stores
2424CES Equipment June 2010
dd / mm / yyyy
Delivery Dates
Postcode
DT6
DT7
EX1
EX10
EX11
EX12
EX13
EX14
1EX15
EX16
EX17
EX18
EX19
EX2
EX20
EX21
EX22
EX23
EX24
EX3
EX31
EX32
EX33
EX34
EX35
EX36
EX37
EX38
EX39
EX4
EX5
EX6
EX7
EX8
EX9
MTWT
MW
15
15
16
11
MWF
TT
Postcode
MTWT
MW
MWF
TT
11
15
15
11
8
8A
8
5
5
1A
6
6
5
5
15
1
4A
4
4
4
4
5
5
5
5a
1B
1
12
12
11a
11
PL15
PL16
PL17
PL18
PL19
PL20
PL21
PL5
PL6
PL7
PL8
PL9
TA20
TA21
TA22
TA24
TA3
TA4
TQ10
TQ11
TQ120
TQ13
TQ14
TQ2
TQ3
TQ4
TQ5
TQ6
TQ7
TQ8
TQ9
6
6
6
6
7
7
7
7
7
7
7
7
11
8
8
4
11
8
3
3
2
2
2
2
2
3
3
3
3
3
3
How to order Equipment from the Community Equipment Stores 25CES Equipment
25 June 2010
EQUIPMENT STORE CONTACT DETAILS
Contact Name
Contact Tel No
House No
Street
01404816000
Ottery St Mary
Hospital
Honiton
Hospital
Sidmouth
Hospital
Exmouth
Hospital
Tiverton &
District Hospital
Okehampton
Community
Hospital
Old Tiverton
Hospital
Culm Valley
Integrated
Centre For
Health
Credition
Community
Hospital
Jacobspool
House
Torrington
Cottage
Hospital
Holsworthy
Hospital
South Molton
Hospital
North Devon
District Hospital
Social Services
Barnstaple
Keegan Close
01404540553
01395519920
01395282027
PT/OT
01884235100
PT/OT
Community
Nurses
Community
Nurses
PT/OT
Community
Nurses
01837658072
PT/OT
Community
Nurses
01363775588
01884253400
01884 831300
0180562208
01409253424
01769576354
01271311680
01271388010
OT Stores
Town
Postcode
Ottery St Mary
EX11 1DN
Honiton
EX14 2DE
Sidmouth
EX10 8EW
Exmouth
EX8 2JN
Tiverton
EX16 6RZ
Okehampton
EX20 1PN
MID Devon
PCT
MID Devon
PCT
Tiverton
EX16 6AN
Cullompton
EX15 1FE
Western Rd
MID Devon
PCT
Crediton
EX17 3NH
11 West St
MID DEVON
SOCIAL ACS
NORTH
DEVON PCT
Okehampton
EX20 1LJ
Torrington
EX38 7BJ
NORTH
DEVON PCT
NORTH
DEVON PCT
NORTH
DEVON PCT
NORTH
DEVON ACS
South Hams
and West
Devon ACS
South Hams
and West
Devon ACS
Holsworthy
EX22 6JQ
South Molton
EX36 4DP
Barnstaple
EX31 4JB
Barnstaple
EX32 7AU
Totnes
TQ9 5UF
Dartmouth
TQ6 9BD
Kingsbridge
TQ7 1AT
Marlpits Rd
All Sts Road
Claremont
Grove
Kennedy Way
Cavell Way
William St
Willand Road,
Cullompton,
Calf St
Dobles Lane
Widgery Drive
Raleigh Park
St georges Rd
`01803869300
Parkers Way
01803832255
Mansion House
St
01548855974
01392385188
01752 891434
Combe Royal
Butterpark
Ressidential
Home
Plymouth Rd
Stentiford Hill
Brook Rd
East Devon
PCT
EAST DEVON
PCT
EAST DEVON
PCT
EAST DEVON
PCT
EAST DEVON
PCT
MID Devon
PCT
MID Devon
PCT
South Hams
and West
Devon ACS
Ivybridge
How to order Equipment from the Community Equipment Stores
2626CES Equipment June 2010
Contact
Name
Community
Nurses
Joint
Agency
Team
(JAT)
Contact Tel No
House No
01803860301
01822619133
Abbey Rise Centre
Babbage Rd
Whitchurch
Rd
Fore Street
01392 860034
Wyndham House
Surgery
01647440591
01823680206
Moretonhampstead
Health Centre
The Surgery
Embleford
Crescent
Station Road
01392860273
01237420259
The Surgery
Bideford Hospital
The Bury
Abbotsham
Rd
01271475693
Social Services
Bideford
Abbotsham
Rd
01271341500
The Civic Centre
North Walk
01271865821
Burrow House
Residential
01297630435
Axminister Hospital
Oakfield
Gardens
Highfield Rd
Chard Rd
01395442020
Budleigh Salterton
Hospital
SEATON
HOSPITAL
0129723901
District
Nurses
Street
01752880567
01392208347
01803869266
01823680140
01364652203
01626832279
Market Street
Whipton Hospital
Store
Totnes Hospital
Blackdown
Practice
Ashburton Hospital
01271869153
Bovey Tracey
Hospital
Tyrell Hospital
01395264789
Doyle Centre
01395381430
Exebank Rehab
Unit
Franklyn House
01392206426
Valley View
Scalwell Lane
East Devon
PCT
ACS
MID DEVON
PCT
MID DEVON
PCT
NORTH
DEVON PCT
North Devon
ACS
Town
Postecode
Totnes
Tavistock
TQ9 5JA
PL19 9AS
Silverton
EX5 4HZ
Moretonhampstead
TQ13 8LW
Hemyock
EX15 3SF
Thorverton
Bideford
EX5 5NT
EX39 3AG
Barnstaple
EX31 1EE
Barnstaple
NORTH
DEVON PCT
Ilfracombe
EX34 9JP
EAST DEVON
PCT
EAST DEVON
PCT
EAST DEVON
PCT
Axminster
EX13 5DU
Budleigh Salterton
EX9 6HF
Seaton
EX12 2DU
SOUTH
HAMS AND
WEST PCT
Yealmpton
PL8 2EA
Ivybridge
South Brent
Exeter
EX1 3RB
Hospital Lane
EXETER PCT
Coronation
Rd
Station Rd
TEIGNBRIDGE
PCT
MID DEVON
PCT
SOUTH HAMS
AND WEST
DEVON PCT
TEIGNBRIDGE
PCT
NORTH
DEVON PCT
EAST DEVON
ACS
Totnes
TQ9 5GH
Hemyock
EX15 3SB
South Devon
TQ13 7OP
Bovey Tracey
TQ13 9HJ
Ilfracombe
EX34 8JF
Exmouth
EX8 2NS
EAST DEVON
PCT
EXETER PCT
Exmouth
EX8 3EG
Exeter
EX2 9HS
Eastern RD
Furzeleigh
Lane
Brannocks
Park Rd
Salterton RD
Mudbank
Lane
Franklyn
Drive
How to order Equipment from the Community Equipment Stores
2727CES Equipment June 2010
01271370529
Oakwell
Lyddicleave
01392385844
ACS St Micheals
Orchard Way
01237424240
Invicta House
01884255587
Beck House
Kinesley
Road
Becks Square
01822612233
Tavistock Hospital
Spring Hill
01626771124
Mill Lane
01752881934
Teignmouth
Hospital
St Olafs Chapel
01392402432
01626865850
Wonford Hospital
Dawlish Hospital
01395571002
Alexandria
Industrial Estate
Newton Abbott
Hospital
Bodley Rehab
Centre
Jacobs Pool House
01626324515
01392461973
01392383845
Puslinch
Farm
Barrack Rd
Barton
Terrace
Alexandria
Rd
West Golds
Rd
Wayside
Crescent
11 West
Street
NORTH
DEVON ACS
EAST DEVON
ACS
REMAS
STORE
REMAS
STORE
SOUTH HAMS
AND WEST
DEVON PCT
TEIGNBRIDGE
PCT
SOUTH HAMS
AND WEST
DEVON ACS
EXETER PCT
EAST DEVON
PCT
REMAS
STORE
EAST DEVON
PCT
EXETR PCT
Bickington
EX31 2JZ
Honiton
EX14 1HU
Bideford
EX39 2PF
Tiverton
EX16 6PJ
Tavistock
PL19 8LD
Teignmouth
TQ14 9BQ
Yealmpton
PL8 2NN
Exeter
Dawlish
EX2 5DW
EX7 9DH
Sidmouth
EX10 9HA
Newton Abbot
TQ12 2SL
Exeter
EX1 3LF
REMAS
STORE
Okehampton
EX20 1LJ
How to order Equipment from the Community Equipment Stores
2828CES Equipment June 2010