HOW
TO
GET
NuDE
The “How To” guide 2010
Table of Contents
Service
Page #
How to Install NuDE
3
How to configure NuDE
3
How to use the Red Hot Special
5
Explanation of “Order Types”
5
How to place an order for “Direct Output”
10
How to place an order for “Canvas”
16
How to place an order for “Acrylic”
17
How to place an order for “Proof Portfolios”
21
How to place an order for “Digital Previews”
22
How to place an order for “Superproofs”
23
How to place an order for “Pic A Pac”
24
How to put an “Order Reference”
25
How to order “Retouching”
25
How to order “Mounting”
27
How to order “Stretching”
28
Service Times
29
Rewards Points
30
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The “How To” guide 2010
How to install NuDE
Nulab is a 100% automated professional lab and to use our services you will first have
to download our software called “NuDE”.
NuDE is a java based program and will require Java to run on your computer. Before
downloading our software please check if you have the latest version of Java installed
on your computer or you can download the latest version from www.java.com
Logon to our website which is www.nulab.com.au
Click on the tab that reads “Free Ordering Software”
Click on the link that reads “Click here to visit the installation page”
This takes you to a new page where you can select the option to download NuDE
depending on what computer you are using (PC/Mac)
It may take a minute or two to download on to your computer.
How to configure NuDE
Once you have downloaded NuDE the above screen will appear on your desktop. Just
above the status bar there is an option that reads “Change configuration information”
with a checkbox beside it. When you select to change configuration information the
“Start” button that appears at the bottom will automatically change to “Configure”.
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When you click on “Configure” it will take you on to the next screen where you will have
to put in your account code and save a location for your images to be saved, depending
on whether you have a CD or a DVD drive.
After you enter the account code given to you from marketing select the folder as seen
in the “Location for CD and DVD file output press “Next”. Do not worry about all the
other options on this screen.
This takes you back to the original startup screen. Click on “Start” to get started with
your order.
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The “How To” guide 2010
How to use the “Red Hot Special”
Nulab occasionally runs a Red Hot Special on the most popular product which
entitles you to a discount on the product, if ordered within a specific time frame.
You will receive an email from Nulab whenever there is a Red Hot Special. This
email will clearly explain what the product is and the discount on the Red Hot
Special. You have to put in the Red Hot Special code that will be in your email in the
Red Hot Special section in NuDE.
Explanation of Order Types
Digital Outputs
This option is used to order direct outputs, canvas, fine art and metallic paper. Direct
Output services allow you to order and receive your prints quickly. Service times vary
by service levels chosen. Image files submitted for finished printing must be in
accordance to Nulab’s Digital Specifications or additional charges may apply to make
your files ready to print. Print sizes can vary within one order. Direct Outputs allow you
to have full control over your image size – quantity and cropping. Cropping is from
optical centre if not in the same ratio as the print size ordered.
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I - Direct
Your image is printed directly to your chosen substrate media using the latest UV
THERMAL technology. Our EFI-Rastek H700 printer produces photographic quality
images directly onto aluminium, vinyl, wood, corflute, gataboard, glass and acrylic to
name a few.
Bolted Face Mount Acrylic: Your image is printed onto the back of a 6mm sheet of
acrylic, similar in appearance to glass with 4 – 6 visible bolts, depending on size. This
mount comes complete with screws for wall mounting.
Floating Face Mount Acrylic: Your image is printed onto a 2mm sheet of acrylic similar
in appearance to glass, backed with a thin sheet of aluminium composite. Complete
with a U-channel rail system for easy wall mounting.
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Proof Portfolios
Files are printed as ganged up images with file
orientation corrected to a “heads up” for easy viewing in a more sophisticated format
than the SuperProof option. Binding options are available for this service.
Picpress Portfolios: A4 digital offset printed book, with 9 or 12 images per side and
minimum of 20 sides. Your choice of either Perfect or Book binding, varnishing is an
extra option.
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Digital Previews
Individually cut prints (with the exception of 2.5x3.5” – which are supplied in 7x10”
sheets) are supplied in a variety of standard proofing sizes from your files. Binding
options are available for 8x10” Previews only. Please Note; there must be 36 or more
files submitted in the same order, to be printed to the same size at the same correction
level. Retouching is not available for this service.
Superproofs
With standard Super Proofs your studio reference date and frame number is included
with every image for easy identification. Files are printed with the same orientation
supplied. Gutter printing is standard and can be requested to be removed – especially
when a spiral binding option is requested. Trimming off of the gutter can be done if not
requested at the appropriate fee. Images can be ordered as Full Frame or Black Edged
images. Please Note: There is a 36 file minimum per order. A Mini Super Proof is under
2.5X3.5” in size and 8 images are printed to 8x10 sheet form.
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Pic A Pac
Designed for Schools, Kindergartens, Debs, Graduations, Sports groups and other
promotional applications where consistent lighting and backgrounds are used. (Not
available for Weddings or Studio work.) Please note: $30.00 Minimum order for Pic-APac prints and only 1 file per template.
Send other order file
This option is used when files are created by Studio Plus, Timestone and Performer.
The file is located and uploaded directly making it easier as all the details are
entered in the relevant software.
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The “How To” guide 2010
How to place an order for “Direct Output”
Open NuDE and select order type “Direct Output”
Add a reference code for your order, this is used for your own records. It makes it
easier for you to identify your order. It could either be the day of the shoot, name of the
family or anything that you could refer to.
Select the paper type:
Normal Paper
Metallic Paper
Fine Art Paper
Select colour correction if required – Additional charges will apply
If you want these images saved to a disc, select the option for CD or DVD.
If the image supplied is a PSD (Photoshop Document) and you want it colour corrected
in layers, please put in the number of layers.
Please note: If you select this option you will only be able to import PSD’s into nude, no
other format will be imported.
If there are images that are going to be ganged up together you may want to use the “All
to one service” this way all the images are printed on the same printer and there is
more consistency with colour.
After the options are put in, click “Next”.
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This will take you to the “Custom print sizes” screen, if there is a custom size print
please put in the dimensions and then click “Add”. Please note: The size limitations are
specified next to the required fields.
Click “Next”
Click “Add”
Click on the image name
Click on the print size
Click on “Add”
Now that you have ordered one image, the same can be done for any number of images or
folders in the order. Once there are images with print sizes ordered, the “Next” button will
now be activated. If you have placed your order and there are no more changes to be made,
Click “Next”.
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Please read through the order summary and check if the order is correct. If you think your
order is accurate, put a check mark in the section that reads “I have read and accepted the
contents of the Order Summary as accurate.”
As soon as you select the option the “Next” button now becomes activated.
Click “Next”
This will now take you on to the next screen to put in any special instructions that you
would like us to be aware of. The instructions in this section are normally for “Gutter”
instructions, Gallery wrap for canvas etc.
Add your special instructions and then click “Next”.
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Nulab is a pre-paid lab and we will always have your credit card on file and could use it
whenever you process an order through NuDE.
Always use the option that reads “use details on file” unless specified.
Click “Next”
This will now take you to the order delivery method screen.
Send this order via the internet:
This is the default option as 99% of all orders to Nulab are placed and uploaded online.
Send the order without image files:
This option is used ONLY if you have a slow or bad internet connection and HAVE to meet
the Red Hot Special deadline. The paperwork for your order gets to us online and the
paperwork will be on HOLD till we receive your CD with the images in the mail.
Package this order to CD/DVD:
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This option is used whenever files cannot be uploaded via the internet because of slow
speeds/bad connection issues. When this option is selected, the paperwork and the images
are saved on to a CD/DVD and gets to us via mail. Unlike the previous option where the
paperwork is on HOLD till we receive the CD, the CD gets straight into production as soon
as we get it.
Shipping options:
Ship upon completion:
Your order will be shipped the same day the job is completed. When this option is selected
it automatically adds one standard freight to your order. NuLAB charges $15 for every
parcel sent out NATIONALLY and $22 for every parcel sent OVERSEAS.
Hold order pending instructions:
This option is used when you send us multiple orders in a day or if you want us to ship all
your orders together. This option saves you on freight as it does not automatically add the
freight charge on your order. When using this option you will have to put in special
instructions on your order. If you are sending 3 orders, the orders that you send should
have special instructions reading “Order 1 of 3”, “Order 2 of 3” and “Order 3 of 3”.
With this option selected and special instructions reading the same, your orders will be on
HOLD till we receive your last order and then all your orders will be combined and shipped
together. Nulab will do everything possible to save you money and with freight we will try
to combine your orders as long as it is within the size and weight limitation.
Ship order on my preset day:
This option is used when you place multiple orders during the week and want all your
orders shipped together. You can nominate a preset day (Anyday of the week) and all your
orders for the week will be shipped on the selected day. The downside of this option is if
you select this and you send an order on Monday and nothing during the week and your
preset day is Friday, you order will be on HOLD and not shipped till Friday.
Will collect:
This option is selected if you are a local customer and want to come in to the lab to pick up
your orders.
Click on “Next”
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You have successfully placed an order for “Digital Outputs”
Congratulations!
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How to place an order for Canvas:
Select the option “Digital Output”
Select “Canvas (Deluxe)”
Follow the same instructions for “Direct Output”
There are two different wraps for canvas:
Standard Wrap:
The image provided is printed on the face of the canvas and there is a white border all
around the image.
Gallery Wrap:
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The image provided should be 2” larger on each side of the print for us to wrap around the
canvas. For example: If you require a 16X20” canvas, you will have to place an order for a
20X24” print for us to wrap around the stretcher bars. Please make sure not to put any
critical information on the edges of the canvas, it is recommended that you do not put
critical information 2.5” close to the edges. While selecting the stretching option you will
only pay for a 16X20” and not a 20X24”.
How to place an order for acrylic:
There are 2 different types of acrylics:
iDirect: Please refer to Pg. 7 & Pg. 8
You can select the type of acrylic you require:
Bolted Acrylic
Floating Acrylic
Y Flute – This is a new SUBSTRATE that Nulab offers
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Select the option for colour correction if required (Additional charges)
Select the option for CD/DVD if required (Additional charges)
Click “Next”
Follow the same instructions as per Digital Output.
Metallic Acrylic:
The metallic acrylic displays clean and sharp appearance creating a contemporary
borderless piece of artwork. Acrylics must be ordered at the same time the metallic
print is ordered and adds 10 working days.
Select the option “Digital Output”
Select the option for “Metallic paper”
Select colour correction if required – Additional charges will apply
If you want these images saved to a disc, select the option for CD or DVD.
If the image supplied is a PSD (Photoshop Document) and you want it colour corrected
in layers, please put in the number of layers.
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Please note: If you select this option you will only be able to import PSD’s into nude, no
other format will be imported.
If there are images that are going to be ganged up together you may want to use the “All
to one service” this way all the images are printed on the same printer and there is
more consistency with colour.
After the options are put in, click “Next”.
This will take you to the “Custom print sizes” screen, if there is a custom size print
please put in the dimensions and then click “Add”. Please note: The size limitations are
specified next to the required fields.
Click “Next”
Click “Add”
Click on the image name
Click on the print size
Click on “Add”
Now that you have selected your print size, select the “Finishing” option.
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Select the option for frame type:
It can either be Acrylic Bolted face or Acrylic Floating face
There will be no option in the overlay section.
Click the “Add” button on the right  next to “Overlay”
Continue as per “Digital Output”.
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How to place an order for “Proof Portfolios”
Select proof style
Select background colour
Select binding option
Click “Next”
“Add” your images.
Select your images, remember you need to have enough images for the portfolio to be
created and only then will the “Next” option appear.
Click “Next”
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Select your cover image
OR
Put in Text in the two boxes, Text line 1 is generally used for the name of the “Bride”
and “Groom”. Text 2 is generally used for the “Date” of the wedding.
Click “Next”
Once the “Order Summary” comes up, follow the same instructions as “Digital Output”
How to place an order for “Digital Previews”
Select the correction level for your images
Select a finish
Select CD/DVD is required (Additional charges)
Click “Next”
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“Add” images
Select “Print size”
There will be limitations on print sizes as these are the only sizes we offer for this
service. For other sizes please use the “Digital Output” section.
Click “Next”
Follow instructions as per “Digital Output”
How to place an order for “Superproofs”
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Select correction level – Colour correction cannot be done for individual images for
this service
Select the page size – Either 20X30 or 8X10” (Mini Superproof)
Select a finish – There is no option for “White edge” with this service.
Select “Binding option” – Only the 8X10” prints can be bound.
Click “Next”
Select “Add”
Select image size – Either 2.5X3.5 or 3.5X3.5
Click “Next”
Follow same instructions as per “Digital Output”
How to place and order for “Pic a Pac”
Select “Colour correction” – Either batch or individual
Click “Next”
“Add” images
Select the “Package”
Click Next
Follow the same instructions as per Digital Output.
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How to put an “Order Reference”
When selecting the type of order you want to process Nulab always recommends you put
an order reference. This enables you to identify your order not by the order number
assigned by Nulab but by your client’s surname or the day of the shoot.
How to order “Retouching”
In the “Prints” screen, Click on “Retouching”
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Click on “Add”
Click on “Order”
Select the type of retouching required by highlighting the service
Click on “Additional Services” for any particular option
Select the option by double clicking on it
Select the quantity to 1 – Unless otherwise required
Click “OK”
Click “Apply”
Click “Next”
Follow the same instructions as per “Digital output”
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How to order “Mounting”
In the “Prints” screen click on “Finishing”
Select the mounting service in the “Frame Type” section
Select the “Overlay Type”
Click “Add”
Click “Next”
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How to order “Stretching”
In the “Prints” screen click on “Stretch”
Select the “Number stretched” to 1
Click “Next”
Follow the same procedure as per “Digital Output”
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Service Times
Digital Output:
If the order gets to us before 12 in the afternoon and only requires printing and not
colour correction or retouching it will be shipped out the same day.
Metallic prints are printed every Friday and the order will have to get to us before 12 in
the afternoon on THURSDAY.
Service
Service Time
(Working Days)
Canvas & Fine Art
Stretching service
Craftwood
Foamboard
Overlay
5
3
4
7
4
Designer & Memory Box
10
Acrylic
10
Framing
Retouching
Colour correction
Digital Previews
Proof Portfolios
Super Proofs
10
3
1
3
3
3
Spiral Binding
2
Picpress Portfolios
10
Pic A Pac
4
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Loyalty Rewards:
Every Year as an extra "Thank you" to our Nulab clients - we complete a review of your
annual spend with Nulab and award you with Loyalty Rewards. Your Loyalty Status Level
reflects your studios financial commitment to Nulab over the past 12 months - as well as
your years of loyalty partnering with Nulab.
In previous years you received vouchers for Freight, Education and various different print
options. New for 2010 are Rewards Points. You will receive one point for every dollar
spent , which can be redeemed on any qualified Nulab product.
Use your loyalty reward points for any product by clicking on the box next to the product
ordered and it will automatically deduct the points and the cost in your order summary.
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