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ESN, Intranet, Instant Messaging:
How to Make Them Multilingual with SYSTRAN
Enterprise Server
Speaker:
Arnaud DUFOURNET, Marketing Director
Confidential - © 2014 SYSTRAN
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SYSTRAN at a glance
o  A pioneer in machine translation technologies
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Founded in 1968 by Peter Toma in California
Bought out by Gachot SA in 1986
Acquisition by CSLI (South Korean company) on progress
o  Locations
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Headquarter located in Paris
Subsidiary in San Diego, California, USA
o  Key Figures
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Consolidated turnover 2013: 10.7 M€
More than 20 % of the turnover invested in R&D
78 employees (including 55 in R&D)
!  15 linguists
!  40 engineers
Confidential - © 2014 SYSTRAN
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What we do for our customers
Collaboration
Translation solutions for collaborative
platforms (social networks, SharePoint,
Intranet, chats...)
Big Data
Integration into data collection and
analysis processes (digital forensic,
competitive intelligence).
Translation productivity
Integration into CAT and TMS tools for
improved productivity and reduced
production costs.
Multilingual Web
Content
Fast and efficient Web site localization
into multiple languages.
Confidential - © 2014 SYSTRAN
Web & Mobile
Applications
Integration of language technologies
into Web and mobile applications.
Customer Service and
Support
Translation of knowledge bases,
integration with customer support
software.
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The challenge: building efficient « Digital Workplace »
o  Global companies generally set 2 strategic goals
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Increasing organizational intelligence
Gaining efficiency and cost savings
(Source : The digital workplace in the Connected organization 2014, Netstrategy JMC)
Confidential - © 2014 SYSTRAN
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Successful collaboration requires …
…effective cross-border communication
But language gaps are still there!
Confidential - © 2014 SYSTRAN
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How to engage linguistically diverse employees?
o  Collaborative platforms (ESN, SharePoint, Intranet..)
•  Breaking down community barriers and develop synergies
•  Encouraging knowledge sharing (more contributions)
•  Fostering the emergence of collective intelligence
o  Instant Messaging tools
•  Increasing direct interactions (more responsiveness)
•  Preventing lack of confidence in foreign language ability
•  Strengthening communication and creating links with overseas teams
Confidential - © 2014 SYSTRAN
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What options?
o  Speak Globish
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Difficulties in expressing opinions
Loss of effectiveness
Misunderstandings and approximations
Waste of time
o  Use free translation services
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Breach in confidentiality
Data loss
Backdoors for malicious attacks
Confidential - © 2014 SYSTRAN
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SYSTRAN Solutions for real-time collaboration
Firewall
Centralized translation server installed behind
the firewall providing real-time translations in
40 languages.
o  Translation Widget (gisting)
o  Add-On for Microsoft Lync (multilingual Chat)
Confidential - © 2014 SYSTRAN
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How it works?
CLIENT SERVER Global SES Architecture – Example with MS Lync and Sharepoint
Confidential - © 2014 SYSTRAN
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Add-On Lync – Chatter screen
Confidential - © 2014 SYSTRAN
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Add-On Lync – Chatter screen
3| Receivers always see messages in their na4ve language 4| All the original messages in their na4ve language are here 1| Users type their messages in their na4ve language 2| Messages are translated straight into the receiver’s language then sent Confidential - © 2014 SYSTRAN
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Translation widget: What we did for FAO
Language detec4on ac4vated Confidential - © 2014 SYSTRAN
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Translation widget: What we did for FAO
Transla4on is performed and the source remains available Confidential - © 2014 SYSTRAN
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Key benefits
o  Security: no data loss or breach in
confidentiality
o  Flexibility: easy to integrate and maintain
Firewall
o  Customization: domain-specific translations
based on in-house content and dictionaries
o  Scalability: can be used to meet other needs
(e.g. customer support)
Confidential - © 2014 SYSTRAN
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What’s next?
o  New version of SYSTRAN Enterprise Server available in
September:
•  More language pairs
•  Improved translation quality
•  Standalone libraries for development of NLP
applications (Named Entity Recognition, Syntactic
analysis, categorization ….)
o  Integration with Voice Recognition Technologies
Confidential - © 2014 SYSTRAN
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Thanks!
Contact: [email protected]
Learn more: www.systransoft.com/business-solutions/collaboration/
Join our community
Confidential - © 2014 SYSTRAN
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